Paycom recognized for customer service excellence by Business Intelligence Group
11 April 2024 - 3:15PM
Business Wire
Paycom Software, Inc. (NYSE: PAYC) ("Paycom"), a leading
provider of comprehensive, cloud-based human capital management
software, was named a 2024 Excellence in Customer Service Award
winner. Paycom is one of 18 organizations to earn the award in the
1,000-9,999-employee category and the only company based in
Oklahoma.
The Excellence in Customer Service Award program recognizes
products, individuals and organizations redefining the customer
service standard. Business Intelligence Group analyzes nominees
through a proprietary scoring system that measures performance
across various business domains.
“Our primary focus remains providing value to our clients
through our innovative technology and one-to-one service model,”
said Chris Thomas, co-CEO of Paycom. “This award is a testament to
our service model and dedication to world-class customer
service.”
Paycom’s dedicated specialists lead clients through every stage
of implementation via education on best practices, monthly
enhancement information and training on how to utilize Paycom’s
software for maximum efficiency. Subsequently, Paycom clients
receive dedicated care from their long-term specialists.
“In today's digital world, exceptional customer service is no
longer a differentiator; it's a necessity. A recent study found
that 67% of customers recommend products or services to others
after a great customer experience, highlighting the measurable
impact of prioritizing customer satisfaction,” said Maria Jimenez,
chief nominations officer of Business Intelligence Group. “We're
thrilled to recognize the 2024 Excellence in Customer Service Award
winners who are setting the standard for building trust and loyalty
with their customers.”
This accolade comes soon after Paycom was named one of the Most
Trustworthy Companies in America by Newsweek for the third
consecutive year. The company was also recently recognized for Best
Company Outlook and Best Sales Team by Comparably, a popular
workplace review site.
About Paycom
For 25 years, Paycom Software, Inc. (NYSE:PAYC) has simplified
businesses and the lives of their employees through easy-to-use HR
and payroll technology to empower transparency through direct
access to their data. And thanks to its industry-first solution,
Beti®, employees now do their own payroll and are guided to find
and fix costly errors before payroll submission. From onboarding
and benefits enrollment to talent management and more, Paycom’s
software streamlines processes, drives efficiencies and gives
employees power over their own HR information, all in a single app.
Recognized nationally for its technology and workplace culture,
Paycom can now serve businesses of all sizes in the U.S. and
internationally.
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version on businesswire.com: https://www.businesswire.com/news/home/20240411423500/en/
Larisha Hunter 1-800-580-4505 media@paycom.com
Paycom Software (NYSE:PAYC)
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