Nu Holdings Ltd. (NYSE: NU) (“Nu” or the “Company”), one of the
world's largest digital financial services platforms, released its
Third Quarter financial results today. Financial results are
expressed in U.S. dollars and are presented in accordance with
International Financial Reporting Standards (IFRS). The full
earnings release has been made available on the Company’s Investor
Relations website at www.investors.nu, as well as the details of
the Earnings Conference Call Nu will hold today at 5:00 pm Eastern
time/7:00 pm Brasilia time.
"Our third quarter 2024 underscores the strength of our business
model, demonstrating top-line growth and sustained profitability.
We reached $2.9 billion in revenue, driven by both customer
acquisition – now reaching 110 million globally – and enhanced
customer engagement through cross-selling and up-selling
initiatives, alongside appealing product launches. This growth was
accompanied by a virtually stable cost-to-serve and a record ROE of
30%, resulting in a more than doubling of net income to $553
million for the quarter (YoY FXN). Our expansion into Mexico and
Colombia continues to generate impressive results, with nearly 9
million customers in Mexico and over 2 million in Colombia. As we
make progress in our execution, we are preparing ourselves to
consolidate Nu as the world's leading digital services platform,
going beyond financial services," said David Vélez, founder and CEO
of Nubank.
Q3’24 Results Snapshot
Below are the Q3’24 performance highlights of Nu Holdings
Ltd.:
Operating Highlights:
- Customer growth: Nu added 5.2 million customers in
Q3’24, reaching a total of 109.7 million customers globally by
September 30, 2024, reflecting a 23% YoY increase. This growth
further strengthens Nu's position as one of the fastest-growing
digital services platforms worldwide, and one of the largest
financial institutions in Latin America by number of customers. In
Brazil, Nu has already become the institution with the largest
number of active customers in credit operations.
- Engagement and activity rates: Monthly Average Revenue
per Active Customer (ARPAC) stands at $11.0 in Q3’24, with more
mature cohorts already at $25. On an FX neutral basis1 it grew 2%
sequentially and 25% year-over-year, up from US$10.0 from one year
ago. The monthly activity rate2 had another sequential increase to
84%, up from 83% one year ago. This represents the twelfth
consecutive increase in activity rate, underscoring our ability to
consistently provide a compelling value proposition to our
customers.
- Low-cost operating platform: Monthly Average Cost to
Serve Per Active Customer remained below the one dollar level at
$0.7 per customer (or $0.8 when adjusted by one-offs occurred in
Q3'24), demonstrating the strong operating leverage of the business
model. The company’s efficiency ratio improved 60 basis points
quarter-over-quarter, reaching 31.4% and more than 300 basis points
better than a year ago, and despite the one-off expenses of US$48
million associated with the repositioning of Nucoins.
- Asset Quality: Our leading indicator, the 15-90 NPL
ratio, declined once again during the third quarter, dropping 10
basis points from last quarter to 4.4%. 90+ NPLs increased by 20
basis points to 7.2%, also in line with expectations. The 20 basis
points increase this quarter reflects the increase in the NPL 15-90
accumulated over prior periods, since this indicator behaves as a
stock rather than flow metric.
Financial Highlights:
- Net & Adjusted Income: At a Holding level, Nu
continued to drive increasing profitability and posted a Net Income
for Q3’24 of $553.4 million and an annualized ROE of 30%. Adjusted
Net Income3 for Q3’24 reached $592.2 million with an annualized
adjusted ROE of 33%. Nu is achieving these strong levels of
profitability and efficiency, despite maintaining a considerable
excess cash of $2.4 billion sitting at the holding level and
continuing to make substantial investments in future products and
geographic expansion, as the company sees tremendous potential to
continue building the largest consumer platform in Latin
America.
- Revenue: Nu’s revenues were up 56% year-over-year on FX
neutral basis, setting a new record at $2.9 billion. This showcases
the company’s unique ability to consistently expand its active
customer base while compounding revenue growth and
profitability.
- Gross Profit: Nu’s gross profit stands at $1.348
billion, marking a 67% year-over-year growth, with a gross margin
of 46% from 43% in Q3’23.
- Liquidity: On September 30, 2024, Nu had an
interest-earning portfolio (IEP) of $11.2 billion which rose 81%
YoY FXN. The ramp up of the lending portfolio, which expanded 97%
year-over-year and 19% quarter-over-quarter on an FX neutral basis,
to US$5.7 billion, and credit card receivables, which increased 33%
year-over-year and 4% quarter-over-quarter, on an FX neutral basis,
to US$15.2 billion, were the main drivers of growth. Total deposits
increased to US$28.3 billion, up 60% year-over-year on FX neutral
terms, supported by robust expansion across all three
geographies.
- Net interest income: increased 63% year-on-year. On a
sequential basis, NII expanded 4% quarter-over-quarter on FX
neutral terms, to US$1.7 billion. The net interest margin (NIM)
compressed 140 base points sequentially to 18.4% this quarter.
Risk-Adjusted NIM compressed 90bp QoQ to 10.1%, a slower pace
compared to NIM as cost of risk improved 50bp sequentially. Yet,
Risk-Adjusted NIM expanded 110bp YoY, underscoring once again the
result of our focus on optimizing the lifetime value of our
customer relationship cohorts. The NIM compression in the quarter
was mainly driven by the combination of three factors. First,
yields on the credit card portfolio declined reflecting lower risk
in products and customer mix; Second, lending yields declined due
to the increasing mix of secured loans in the portfolio; and Third,
funding costs were pressured by the deposit ramp-up in Mexico and
Colombia, in line with our depo rates strategy in new geos.
Business highlights:
- Performance and Growth in Brazil: In Brazil, the
customer base reached 98.8 million by September 30, 2024, with an
average of 1.1 million new customers monthly, and recently the
company celebrated the milestone of surpassing 100 million
customers in the country.
- International Expansion: In Mexico, Nu’s growth remained
strong, with a net add of 1.2 million new customers in the quarter,
reaching a total of 8.9 million customers at quarter-end. The
expansion validates the strategy of increasing deposit yields in
the country. In Colombia, Nu surpassed 2 million customers,
sustaining the positive momentum from the launch of the Cuenta
product.
Footnotes 1 FX neutral measures were calculated to
present what such measures in preceding periods/years would have
been had exchange rates remained stable from these preceding
periods/years until the date of the Company’s more recent financial
information. 2 Activity rate is defined as monthly active customers
divided by the total number of customers as of a specific date. 3
Adjusted Net Income is a non-IFRS measure calculated using Net
Income adjusted for expenses related to Nu's share-based
compensation as well as the hedge accounting and tax effects
related to these items, among others. For more information, please
see “Non-IFRS Financial Measures and Reconciliations – Adjusted Net
Income Reconciliation".
CONFERENCE EARNINGS CALL
DETAILS
Nu will hold a Conference Earnings Call
today at 5:00pm Eastern time/7:00pm Brasília time with simultaneous
translation in Portuguese and English.
To pre-register for this call, please
click here.
A replay of the webcast will be made
available after the call on the Investor Relations page: click
here.
Note on forward-looking statements and non-IFRS financial
measures
This release speaks at the date hereof and the Company is under
no obligation to update or keep current the information contained
in this presentation. Any information expressed herein is subject
to change without notice. Any market or other third-party data
included in this presentation has been obtained by the Company from
third-party sources. While the Company has compiled and extracted
the market data, it can provide no assurances of the accuracy and
completeness of such information and takes no responsibility for
such data.
This release contains forward-looking statements. All statements
other than statements of historical fact contained in this
presentation may be forward-looking statements and include, but are
not limited to, statements regarding the Company’s intent, belief
or current expectations. These forward-looking statements are
subject to risks and uncertainties, and may include, among others,
financial forecasts and estimates based on assumptions or
statements regarding plans, objectives and expectations. Although
the Company believes that these estimates and forward-looking
statements are based upon reasonable assumptions, they are subject
to several risks and uncertainties and are made in light of
information currently available, and actual results may differ
materially from those expressed or implied in the forward-looking
statements due to various factors, including those risks and
uncertainties included under the captions “Risk Factors” and
“Management’s Discussion and Analysis of Financial Condition and
Results of Operations” in the prospectus dated December 8, 2021
filed with the Securities and Exchange Commission pursuant to Rule
424(b) under the Securities Act of 1933, as amended, and in the
Annual Report on Form 20-F for the year ended December 31, 2023,
which was filed with the Securities and Exchange Commission on
April 19, 2024. The Company, its advisers and each of their
respective directors, officers and employees disclaim any
obligation to update the Company’s view of such risks and
uncertainties or to publicly announce the result of any revision to
the forward-looking statements made herein, except where it would
be required to do so under applicable law. The forward-looking
statements can be identified, in certain cases, through the use of
words such as “believe,” “may,” “might,” “can,” “could,” “is
designed to,” “will,” “aim,” “estimate,” “continue,” “anticipate,”
“intend,” “expect,” “forecast”, “plan”, “predict”, “potential”,
“aspiration,” “should,” “purpose,” “belief,” and similar, or
variations of, or the negative of such words and expressions.
The financial information in this document includes forecasts,
projections and other predictive statements that represent the
Company’s assumptions and expectations in light of currently
available information. These forecasts, projections and other
predictive statements are based on the Company’s expectations and
are subject to variables and uncertainties. The Company’s actual
performance results may differ. Consequently, no guarantee is
presented or implied as to the accuracy of specific forecasts,
projections or predictive statements contained herein, and undue
reliance should not be placed on the forward-looking statements in
this presentation, which are inherently uncertain.
In addition to IFRS financials, this presentation includes
certain summarized, non-audited or non-IFRS financial information.
These summarized, non-audited or non-IFRS financial measures are in
addition to, and not a substitute for or superior to, measures of
financial performance prepared in accordance with IFRS. References
in this presentation to “R$” refer to the Brazilian Real, the
official currency of Brazil.
About Nu
Nu is one of the world’s largest digital financial services
platforms, serving 110 million customers across Brazil, Mexico, and
Colombia. The company has been leading an industry transformation
by leveraging data and proprietary technology to develop innovative
products and services. Guided by its mission to fight complexity
and empower people, Nu caters to customers’ complete financial
journey, promoting financial access and advancement with
responsible lending and transparency. The company is powered by an
efficient and scalable business model that combines low cost to
serve with growing returns. Nu’s impact has been recognized in
multiple awards, including Time 100 Companies, Fast Company’s Most
Innovative Companies, and Forbes World’s Best Banks
For more information, please visit
https://international.nubank.com.br/about/.
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version on businesswire.com: https://www.businesswire.com/news/home/20241113354057/en/
Investors Relations J�rg Friedemann
investors@nubank.com.br Media Relations Leila Suwwan
press@nubank.com.br
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