Leading hotel brand to centralize its
operations and data on the secure Oracle Hospitality Cloud
platform
AUSTIN,
Texas, Sept. 17, 2024 /PRNewswire/ --
Hyatt (NYSE: H) has chosen the Oracle OPERA Cloud hospitality
platform as the property management system (PMS) for its
global hotel portfolio. With OPERA Cloud, Hyatt
properties will be able to standardize its operations and data
management across more than 1,000 hotels and all-inclusive
properties. With a modern data platform delivering a common user
interface and processes across its properties, Hyatt colleagues
will have the insights to operate more efficiently and provide an
improved, more consistent experience for its guests, members and
customers.
"As one of the world's top hospitality companies, Hyatt
is committed to caring for people so they can be their best,"
said Cameron Hammond, Senior Vice
President of Global Field Technology Services at Hyatt. "In
today's evolving environment, technology plays a critical role in
empowering our colleagues so they can continue to deliver
unforgettable experiences to our guests. By moving to OPERA
Cloud and extending our long-standing collaboration with
Oracle, we will be able to provide our operators and colleagues
with a modern, secure platform to deliver better data insights and
elevate their roles with more ease and efficiency."
Built on the high performance and security of Oracle Cloud
Infrastructure (OCI), OPERA Cloud PMS will help centralize data at
Hyatt's global properties for better insights and operational
planning, from a holistic perspective down to the individual
property level. Hyatt will also benefit from having a better view
into the unique preferences of its guests across properties they
stay at to deliver more personalized touchpoints over time. With
the ability to use OPERA Cloud on mobile devices, colleagues will
also have the flexibility to help guests from anywhere and at any
time.
"With OPERA Cloud as the secure data and service foundation of
its operations, Hyatt will be able to scale its portfolio while
providing owners, operators and colleagues the tools they need to
deliver exceptional guest experiences," said Alex Alt, executive vice president and general
manager of Oracle Hospitality and Retail. "Moving to the cloud with
Oracle will enable Hyatt to unlock a new level of flexibility and
service when it comes to innovating with speed and agility to adapt
to the unique needs and expectations of each guest, property, and
market they serve."
Leveraging the Oracle Hospitality Integration Platform (OHIP),
participating Hyatt properties and their leaders can quickly
innovate and customize the operations of their property by
'plugging-in' new capabilities from more than 1,000 pre-integrated
business and customer services.
Hyatt's integration with OPERA Cloud PMS is part of the
company's commitment to provide technology platforms that are
seamless and intuitive for colleagues to operate while providing
long-term savings to Hyatt owner and operators.
The term "Hyatt" is used in this release for convenience to
refer to Hyatt Hotels Corporation and/or one or more of its
affiliates.
About Hyatt Hotels Corporation
Hyatt Hotels
Corporation, headquartered in Chicago, is a leading global hospitality
company guided by its purpose – to care for people so they can be
their best. As of June 30, 2024, the
Company's portfolio included more than 1,350 hotels and
all-inclusive properties in 78 countries across six continents. The
Company's offering includes brands in the Timeless
Collection, including Park
Hyatt®, Grand
Hyatt®, Hyatt
Regency®, Hyatt®, Hyatt
Vacation Club®, Hyatt
Place®, Hyatt
House®, Hyatt
Studios, and UrCove;
the Boundless Collection,
including Miraval®, Alila®, Andaz®, Thompson
Hotels®, Dream®
Hotels, Hyatt
Centric®, and Caption by
Hyatt®; the Independent
Collection, including The Unbound
Collection by
Hyatt®, Destination by
Hyatt®, and JdV by
Hyatt®; and the Inclusive
Collection, including Impression by
Secrets, Hyatt
Ziva®, Hyatt
Zilara®, Zoëtry®
Wellness & Spa
Resorts, Secrets®
Resorts & Spas, Breathless
Resorts &
Spas®, Dreams®
Resorts & Spas, Hyatt Vivid
Hotels & Resorts, Alua Hotels
& Resorts®,
and Sunscape® Resorts &
Spas. Subsidiaries of the Company operate the World
of Hyatt® loyalty program, ALG
Vacations®, Mr & Mrs Smith™, Unlimited
Vacation Club®, Amstar DMC destination
management services, and Trisept Solutions®
technology services. For more information, please
visit www.hyatt.com.
About Oracle Hospitality
Oracle Hospitality
brings more than 45 years of experience in providing technology
solutions to independent hoteliers, global and
regional chains, gaming, and cruise lines. Our hardware, software,
and services enable customers to act on rich data insights that
deliver personalized guest experiences, maximize profitability, and
encourage loyalty. Cloud-based, mobile-enabled, with open APIs,
Oracle's OPERA Cloud property management and distribution,
Simphony point-of-sale, reporting, and analytics, and
Nor1 upsell solutions accelerate innovation, increase
revenue, lower IT cost, and maximize operating efficiency. To learn
more, please
visit www.oracle.com/Hospitality.
About Oracle
Oracle offers integrated
suites of applications plus secure, autonomous infrastructure in
the Oracle Cloud. For more information about Oracle
(NYSE: ORCL), please visit us
at oracle.com.
Trademarks
Oracle, Java, MySQL and NetSuite are
registered trademarks of Oracle Corporation. NetSuite was the first
cloud company--ushering in the new era of cloud
computing.
Forward-Looking Statements
Forward-Looking
Statements in this press release, which are not historical facts,
are forward-looking statements within the meaning of the Private
Securities Litigation Reform Act of 1995. In some cases, you can
identify forward-looking statements by the use of words such as
"may," "could," "expect," "intend," "plan," "seek," "anticipate,"
"believe," "estimate," "predict," "potential," "continue,"
"likely," "will," "would" and variations of these terms and similar
expressions, or the negative of these terms or similar expressions.
Such forward-looking statements are necessarily based upon
estimates and assumptions that, while considered reasonable when
made, are inherently uncertain, and are subject to numerous
assumptions and uncertainties, many of which are outside of Oracle
or Hyatt's control, which could cause actual results, performance
or achievements to differ materially from those expressed in or
implied by such statements. Forward-looking statements made
in this press release are made only as of the date of their initial
publication and neither party undertakes an obligation to publicly
update any of these forward looking statements as actual events
unfold, except to the extent required by applicable law. If
one or more forward-looking statements is updated, no inference
should be drawn that any additional updates will be made with
respect to those or other forward-looking statements.
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SOURCE Oracle