• More than half (52%) of shoppers worried about supply chain issues, yet 1 in 5 (18%) looking to start gift shopping later due to economic pressures
  • 77% of lower income shoppers expected to be unable to buy what they want this year
  • 20% of parents expect to be in debt as a result of buying gifts, with top choices being clothing (63%), toys & games (56%), technology (39%), and beauty (32%)

UK consumers are planning to go into debt this Christmas, with parents and low-income families most at risk, according to SurveyMonkey research from Momentive.

The research looked at how consumers were planning to shop this Christmas, and found that 77% of lower-income consumers (earning under £22,000 a year) are worried they won’t be able to purchase the items they want this Christmas. With the cost of living crisis projected to worsen by December, 14% of lower-income consumers are planning to go into debt to afford their Christmas shopping, with a further 10% of those earning between £22,000 and £50,000 also planning to do the same.

Parents predict they will be particularly disadvantaged this winter, with one in five of those with children under 18 expecting to go into debt over the holiday season, compared to just 8% of non-parents. Among parents, the most popular shopping categories for gifts are clothing (63%), toys & games (56%), technology (39%) and beauty (32%).

Overall, UK retailers are set to see a significant impact on sales, with a majority (63%) of consumers planning to spend less money this holiday season compared to 2021. The rising cost of energy (73%), food (67%) and housing (44%) are to blame for reduced consumer spending. What’s more, despite 52% of UK consumers worried about supply chain issues, this year, 27% plan to shop earlier and 18% plan to shop later due to inflation, compared to 2021.

In line with reduced spending and consumer debt, the research points to a rise in Buy Now Pay Later (BNPL) services to fund festivities. BNPL usage has doubled in the last 12 months, with 14% of UK consumers expecting to use this payment method to cover shopping for gifts and food this year. More than 1 in 10 (11%) millennials and Gen Z plan to do all of their Christmas shopping using BNPL. This drops significantly with older generations, with just 1% of Boomers planning to do the same.

Jon Cohen, Chief Research Officer at Momentive, says, "The rising popularity of BNPL services alongside widespread anticipation of higher debt this Christmas points to a bleak financial situation for UK consumers. With the Christmas season soon to kick into high gear, retailers are already being stretched to maintain supply chains as consumers try to stock up ahead of soaring prices."

Methodology: This study was conducted between October 5-12, 2022, among a national sample of 3,392 adults in the UK. Respondents for this survey were selected from the more than 2 million people who take surveys on our platform each day. The modelled error estimate for this survey is plus or minus 2.5 percentage points. Data were balanced via quotas for age, gender, and geography using data provided by the United Nations.

About Momentive

Momentive (NASDAQ: MNTV), maker of SurveyMonkey, collects and analyzes human sentiment at scale. Momentive products, including SurveyMonkey, GetFeedback, and Momentive brand and market insights solutions, equip ​decision-makers at 345,000 organizations worldwide with the insights they need to make decisions with speed and confidence. Millions of users rely on Momentive to fuel market insights, brand insights, employee experience, customer experience, and product experience. Ultimately, the company’s vision is to broaden the world’s perspective to shape the future of business. Learn more at momentive.ai.

Media Contact: pr@momentive.ai

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