HONG KONG and
AUSTIN, Texas, Feb. 1, 2024
/PRNewswire/ -- SmarTone Telecommunications Holdings
Limited ("SmarTone") has chosen Oracle to transform its
Business Support Systems (BSS). By upgrading its legacy solutions
to bring prepaid charging and postpaid billing onto one unified,
cloud native platform, Oracle Cloud Scale Charging and Billing will
enable SmarTone to efficiently launch and scale differentiated
offerings.
"We are constantly innovating to deliver superior service and
experiences to our customers," said Stephen
Chau, SmarTone's Chief Technology Officer. "Oracle Cloud
Scale Charging and Billing's unified, cloud native solution will
enable us to improve agility by simplifying operations across
consumer and enterprise (B2B) lines of business, accelerating time
to market for new offers."
SmarTone, a leading telecommunications service provider with
operating subsidiaries in Hong
Kong and Macau, offers
voice, multimedia, and mobile broadband services, as well as fixed
fiber broadband services for both consumer and corporate markets.
The pioneer has been a leading 5G developer in Hong Kong with the launch of its
territory-wide 5G services since May
2020. It was recently ranked by one report as the city's
"Strongest Communications Brand."
Simplified BSS architecture
SmarTone selected Oracle
Cloud Scale Charging and Billing to support its existing consumer
and business offerings with advanced capabilities such as automated
billing, real-time tracking, and customizable invoicing. The Oracle
solution is aligned with TM Forum and 3GPP standards and
uses an API-first approach to seamlessly integrate with most
existing systems such as CRM, payment gateways, self-care, and
self-service platforms.
Oracle Cloud Scale Charging and Billing will help SmarTone
monetize the greater capacity, low latency, and precise
geo-location tracking enabled by 5G and also support future
business models such as industry-focused IoT offerings. Support for
open APIs will allow such capabilities to be seamlessly integrated
into co-created offerings in B2B2x business models.
"5G has enabled endless new service
opportunities, but market leaders will be made by their ability to
accelerate time to market from conceptualization
to monetization," Jason
Rutherford, senior vice president and general manager,
Oracle Communications, Applications. "SmarTone has been a 5G
trailblazer in Hong Kong, and
we're honored to support this next phase of their journey
delivering innovative, next-generation offerings to the
region."
5G era and beyond
With the Oracle
solution, SmarTone can efficiently scale to meet its growing
customer demand using a private cloud deployment that distributes
traffic across two charging sites in active-active mode. This
allows business continuity to be maintained if one site were to go
down, as the charging grid can be federated across both sites to
maintain sessions and associated revenue or data. This has been
recently demonstrated in a performance test for 100 million
subscribers with multi-site deployment.
Covalensedigital, a member of Oracle PartnerNetwork (OPN) and
global systems integrator with deep expertise in delivering complex
digital transformation projects in the communications sector, is
managing the implementation of the solution.
"We are excited to once again collaborate with our close partner
Oracle Communications to help SmarTone fast-track its monetization
journey across new business models and its brand portfolio," said
Covalensedigital CEO Sreenivas
Peesapati. "Oracle's fully integrated charging and billing
solution harnesses the benefits of a cloud native deployment and
will modernize SmarTone's BSS to accelerate time to
market for launching evolving 4G and 5G services."
To learn more about Oracle Communications industry solutions,
visit: Oracle Communications LinkedIn, or join the conversation at
Twitter @OracleComms.
About Oracle Communications
Oracle Communications
provides integrated communications and cloud solutions for
Service Providers and Enterprises to accelerate their digital
transformation journey in a communications-driven world from
network evolution to digital business to customer
experience. www.oracle.com/communications
About Oracle
Oracle offers integrated suites of
applications plus secure, autonomous infrastructure in the Oracle
Cloud. For more information about Oracle (NYSE: ORCL), please
visit us at oracle.com.
Trademarks
Oracle, Java, MySQL and NetSuite are
registered trademarks of Oracle Corporation. NetSuite was the first
cloud company—ushering in the new era of cloud computing.
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SOURCE Oracle