apree whole health adds high-value clinical services to its
leading navigation platform to improve health outcomes for
commercial populations
SAN
FRANCISCO, June 8, 2023 /PRNewswire/ -- apree
health, formerly Castlight Health and Vera Whole Health, today
launched apree whole health, a nationally available navigation and
clinical advocacy solution designed to help employers and health
plans improve population health outcomes and lower the total cost
of care. By combining personalized health navigation technology
with clinician-led support, including holistic health coaching and
complex care management, apree health is engaging people in
exceptional health and care experiences.
Powered by the industry's most robust dataset of aggregated
claims, provider cost and quality data, benefit program eligibility
and engagement data, and admission, discharge and transfer feeds,
the apree whole health solution intelligently supports members in
making the right decisions around both their health and care. The
same data that serves as the backbone for the apree health member
digital experience, developed over the last 15 years under
Castlight Health, is now in the hands of a team of member
advocates, health coaches, and care managers. Delivering
actionable, timely, and consistent guidance through their preferred
channel, the solution connects members to high-value care,
navigates them to valuable benefits, reduces the administrative
burden on individuals with services like appointment scheduling,
and addresses a broad spectrum of holistic wellbeing needs
including financial, social, physical, and mental wellbeing.
"To really bend the cost curve, we need each person to
understand and be involved in their own health and wellness
journey," said Johnny Kaye, senior
vice president, Solution Management, apree health. "The apree whole
health solution puts the person at the center of the equation. With
more than fifteen years of investments in data, analytics, and
technology, we can deeply know each person to capture their
attention, engage with them, and connect them to the right
resources and the care they need–resulting in higher quality care
and lower costs for purchasers of healthcare and their people."
apree whole health includes access to a centralized team of
health and benefits experts offering member advocacy to navigate
barriers to care, health coaching to drive behavior change, and
care management to improve care coordination and referrals to
high-value care for those with complex health issues. Rooted in
principles from Vera Whole Health's advanced primary care model,
apree health clinical services incorporate multiple dimensions of
whole person health and wellness to create clinically meaningful
action plans aligned to the individual member's needs. Health
coaches and care managers are available through phone, email, and
HIPAA-compliant secure chat, allowing members to connect with the
support they need on their preferred mode of communications.
Nationally board certified health and wellness coaches support
lifestyle changes, including healthy habit formation around
nutrition, exercise, stress and tobacco cessation and management of
chronic conditions to prevent disease progression. Armed with rich
data to foster person-centric conversations and with deep training
in empathetic listening and motivational interviewing, apree health
coaches develop dynamic partnerships with individuals that support
improved self-care. With more than 10 years of proven experience in
health coaching in Vera Whole Health care centers, apree whole
health's coaching program achieved improvements in clinical markers
including low-density lipoprotein (LDL) cholesterol, triglycerides,
total cholesterol and blood pressure for more than 70% of program
participants, leading to improved outcomes and lower overall
healthcare spend.
apree whole health's complex care management program begins with
data-driven engagement, using predictive analytics and clinical
triggers to identify high- and rising-risk members and connect them
to a registered nurse (RN) care manager. This tech-forward approach
helps to catch members before their clinical issues become
catastrophic and empowers apree health's care managers with
sophisticated data and tools to monitor and make recommendations
for the patient's next steps. Focused care management programs for
ER Impact and RN Triage ensure that those with acute incidents are
connected to the right site of care and the right provider to
contain unnecessary spend. Care managers ensure outstanding care
coordination, high-quality referrals to the right providers and
right sites of care, appropriate adherence to medications and
screenings, and education on conditions and comorbidities to
achieve healthier outcomes.
"The apree solution has been integral to our strategy and
success in curbing healthcare costs," said Rich Krutsch, vice president of People Services,
at ArcBest, a logistics and supply chain company and customer since
2017. "With apree health, we've empowered our people with
navigation technology and advocacy support to engage them with
their comprehensive health and wellbeing needs, which results in
the development of a vital workforce."
For more information about the apree whole health solution,
visit www.apreehealth.com.
About apree health
apree health brings together a
best-in-class engagement platform with an advanced primary care
model to provide a vastly better health and care experience,
improve outcomes, and significantly lower the total cost of care
for a population. Its proven solutions are built on a robust data
and technology foundation that provides a rich understanding of
each person, a navigation experience that engages individuals in
their health and care, and an integrated care team that manages the
individual's whole health. apree health was formed when leading
advanced primary care provider Vera Whole Health merged with
digital health innovator Castlight Health in 2022. Both companies
were founded in 2008. apree health partners with top U.S.
employers, leading provider groups, and some of the country's
largest, most progressive health plans.
Media Contact:
Deanna
Konesni
deanna.konesni@apree.health
View original content to download
multimedia:https://www.prnewswire.com/news-releases/apree-health-launches-a-new-comprehensive-navigation-and-clinical-advocacy-solution-301845476.html
SOURCE apree health