22 June 2015
Capita selected by
NHS England to become sole provider for primary care support
services framework
Capita plc (‘Capita’) announces today that it has been selected
by NHS England as preferred bidder to establish a single provider
framework for administrative support functions for primary care
across the UK, including an initial contract to manage and deliver
services in England. The four year
sole provider framework has a maximum total value of £1bn. Under
the framework, the initial 7 to 10 year contract for Capita to
deliver administrative support services for primary care in
England is anticipated to be
valued at up to circa £400m, whilst achieving significant savings
for NHS England.
Capita will introduce a common set of services, processes and
standards to improve the quality, reliability and sustainability of
administration support services. Accessible services and better
ways of working will contribute significant savings in keeping with
NHS England’s commitment to reduce administration costs and protect
investment in frontline care.
- Ends -
For further information:
Capita plc
Tel: 020 7654 2219
Shona Nichols, Corporate
Communications Director
Andrew Ripper, Head of Investor
Relations
Media enquiries only:
Capita press office
David Hendy
Tel: 020 7654 2137
Email: David.Hendy@Capita.co.uk
Twitter: @CapitaPress
Notes
The framework: The services that
can be procured through the framework, and which Capita will
deliver in England, encompass a
range of core administrative functions for GPs, opticians,
pharmacists and dentists. They include services such as payments
administration, management of movement of medical records and
eligibility lists for practitioners. There is also scope under the
framework to develop and deliver other support service activities
that will add value to primary care professionals. Primary care
contractors and healthcare commissioners across the UK
(England, Northern Ireland, Wales, Scotland, Isle of
Man, Guernsey and Jersey)
can take advantage of the new framework. In England the management of primary care support
services transferred to NHS England in 2013 and are currently
delivered by a mixture of public and private sector employees
Capita in health: Capita has more than 25 years’
experience of working with the NHS and healthcare organisations,
including 95% of NHS trusts. Some 3,000 employees currently support
our significant activities across the healthcare sector, providing
a range of professional support services to help NHS and healthcare
organisations deliver safe and effective healthcare for the public.
Most recently, Capita has been approved by NHS England to join the
Lead Provider Framework for Commissioning Support Services and has
also been selected as preferred bidder to form a strategic
partnership to deliver corporate services for Central London
Community Healthcare NHS Trust (CLCH).
About Capita: Capita plc (Capita) is the UK’s leading
provider of customer management, administration and integrated
professional support service solutions, helping public and private
sector organisations to thrive. With 68,000 people at over 400 main
sites, primarily in the UK, Capita uses its expertise,
infrastructure and scale benefits to transform its clients’
services, driving down costs and adding value. All of our
solutions are shaped by industry insight and a strong people and
values focused approach to designing services. Around 70 per cent
of our people have transferred to Capita with contracts and
acquisitions and we have extensive experience of delivering large,
complex public services.