Valassis Responds to Clients and Enhances CRM Software
03 Dezember 2009 - 3:00PM
PR Newswire (US)
Improved Ease of Use and Intuitiveness are Hallmarks of
MarketEXPERT(R) XR 6.0 LIVONIA, Mich., Dec. 3
/PRNewswire-FirstCall/ -- Valassis (NYSE:VCI), one of the nation's
leading media and marketing services companies, announced today an
enhancement and user-friendly application of its customer
relationship management (CRM) software, that is the most widely
used software in the marketplace for high-transaction volume
grocery retailers. The release of MarketEXPERT® XR 6.0 by Valassis
subsidiary, Valassis Relationship Marketing Systems (VRMS), has
been driven by industry trends and strategic initiatives of top
clients. "We listened to what our clients had to say and
incorporated their insight into our plan," said Michael Renaud,
Director of Sales, Marketing and Account Management for VRMS. "As a
result, we redesigned the interface to make it easier to navigate.
Throughout the update process, our clients helped take this tool to
the next level. Today, measurable results and a favorable return on
investment are driving marketing decisions and we want to ensure
that MarketEXPERT helps our clients achieve their objectives." This
robust functionality translates into 65% fewer screenshots or
steps, complemented with a fresh new look, while maintaining what
clients value most - the effective use of point-of-sale data to
evaluate shopping behavior; define targeted programs; and
distribute targeted programs to our clients' best customers. This
database management system helps identify opportunities and uses of
frequent shopper data so retail customers can determine their best,
secondary and casual customers as a means of targeting those
shoppers with relevant offers. "As a user of VRMS' TargetEXPERT and
MarketEXPERT products for the past nine years, we've evaluated the
new 6.0 version and like how user-friendly it is, along with its
many new features," said Pawan Sanwal, Manager, Corporate Systems
and Infrastructure, Buehler Food Markets, Inc. "We plan to take
advantage of several new enhancements which we anticipate will
increase productivity while allowing us to provide real-time
information to our customers and marketing team." In today's
increasingly competitive and challenging economic environment,
loyalty programs are vital components in the development of
marketing plans. Data that points to what items shoppers buy, how
much they spend and how frequently they visit given retail
locations is being used to build effective, targeted advertising
programs. VRMS provides easy-to-use CRM software tools that can
lead to increased customer retention and loyalty; incremental
purchase activity of program members; and an improved return on
investment. About Valassis Valassis is one of the nation's leading
media and marketing services companies, offering unparalleled reach
and scale to more than 15,000 advertisers. Its RedPlum media
portfolio delivers value on a weekly basis to over 100 million
shoppers across a multi-media platform - in-home, in-store and
in-motion. Through its interactive offering - redplum.com -
consumers will find compelling national and local deals online.
Headquartered in Livonia, Michigan with approximately 7,000
associates in 28 states and eight countries, Valassis is widely
recognized for its associate and corporate citizenship programs,
including its America's Looking for Its Missing Children® program.
Valassis companies include Valassis Direct Mail, Inc., Valassis
Canada, Promotion Watch, Valassis Relationship Marketing Systems,
LLC and NCH Marketing Services, Inc. For more information, visit
http://www.valassis.com/ or http://www.redplum.com/. To learn about
advertising opportunities with RedPlum, please call 1-800-437-0479.
Safe Harbor and Forward-Looking Statements Certain statements found
in this document constitute "forward-looking statements" within the
meaning of the Private Securities Litigation Reform Act of 1995.
Such forward-looking statements involve known and unknown risks and
uncertainties and other factors which may cause our actual results,
performance or achievements to be materially different from any
future results, performance or achievements expressed or implied by
such forward-looking statements. Such factors include, among
others, the following: price competition from our existing
competitors; new competitors in any of our businesses; a shift in
client preference for different promotional materials, strategies
or coupon delivery methods, including, without limitation, as a
result of declines in newspaper circulation; an unforeseen increase
in paper or postal costs; changes which affect the businesses of
our clients and lead to reduced sales promotion spending,
including, without limitation, a decrease of marketing budgets
which are generally discretionary in nature and easier to reduce in
the short-term than other expenses; our substantial indebtedness,
and ability to refinance such indebtedness, if necessary, and our
ability to incur additional indebtedness, may affect our financial
health; the financial condition, including bankruptcies, of our
clients, suppliers, senior secured credit facility lenders or other
counterparties; our ability to comply with or obtain modifications
or waivers of the financial covenants contained in our debt
documents; certain covenants in our debt documents could adversely
restrict our financial and operating flexibility; ongoing
disruptions in the credit markets that make it difficult for
companies to secure financing; fluctuations in the amount, timing,
pages, weight and kinds of advertising pieces from period to
period, due to a change in our clients' promotional needs,
inventories and other factors; our failure to attract and retain
qualified personnel may affect our business and results of
operations; a rise in interest rates could increase our borrowing
costs; we may be required to recognize additional impairment
charges against goodwill and intangible assets in the future; court
approval of the settlement agreement among the parties to the
pending ADVO securities class action lawsuit; our current
litigation with News America Incorporated may be costly and divert
management's attention; possible governmental regulation or
litigation affecting aspects of our business; the credit and
liquidity crisis in the financial markets could continue to affect
our results of operations and financial condition; reductions of
our credit ratings may have an adverse impact on our business;
counterparties to our secured credit facility and interest rate
swaps may not be able to fulfill their obligations due to
disruptions in the global credit markets; uncertainty in the
application and interpretation of applicable state sales tax laws
may expose us to additional sales tax liability; and general
economic conditions, whether nationally, internationally, or in the
market areas in which we conduct our business, including the
adverse impact of the ongoing economic downturn on the marketing
expenditures and activities of our clients and prospective clients
as well as our vendors, with whom we rely on to provide us with
quality materials at the right prices and in a timely manner. These
and other risks and uncertainties related to our business are
described in greater detail in our filings with the United States
Securities and Exchange Commission, including our reports on Forms
10-K and 10-Q and the foregoing information should be read in
conjunction with these filings. We disclaim any intention or
obligation to update or revise any forward-looking statements,
whether as a result of new information, future events or otherwise.
DATASOURCE: Valassis CONTACT: Media: Mary Broaddus, Director,
Investor Relations and Corporate Communications, +1-734-591-7375,
Web Site: http://www.valassis.com/
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