Cash recycling technology streamlines
operations, reduces costs and improves the sustainability of the
bank's ATM fleet.
NORTH
CANTON, Ohio, Oct. 21,
2024 /PRNewswire/ -- Diebold Nixdorf (NYSE: DBD), a
world leader in transforming the way people bank and shop, today
announced a pivotal development in its long-standing partnership
with Piraeus, a Greek multinational financial services company. By
the end of 2024, Piraeus will have replaced its fleet of more than
1,200 self-service devices located inside the bank's branches with
DN Series® cash recycling ATMs. The ATMs will
provide Piraeus customers the ability to conveniently manage their
cash while giving the bank a proven platform to move many
transactions from inside the branch to the self-service channel in
support of its branch transformation program.
In 2021, Piraeus was the first financial institution in
Greece to widely adopt automated
cash recycling by deploying more than 300 DN Series ATMs. The
innovative bank is committed to providing the highest level of
customer experience and chose to further invest in the technology
by purchasing an additional 928 DN Series ATMs since 2021,
including nearly 400 units in 2024. Adopting the trends and demands
of banking, the bank will now also offer customers NFC payment
capability across its entire fleet, which enables contactless
payments.
Cash recycling reduces the bank's cash management costs by
accepting, storing, and recirculating cash deposited in the
ATM. Creating a closed-loop recycling environment that
automatically moves money through the system provides the
additional advantages of extending cash-in-transit (CIT) intervals
and drastically reducing carbon emissions throughout the ATMs'
lifespan.
Piraeus, a financial institution deeply sensitive to providing
accessible services for customers of various abilities, chose DN
Series after highly evaluating its design. Diebold Nixdorf
developed its DN Series ATMs with accessibility as an integral part
of the design process.
The DN Series ATMs are powered by DN
AllConnectSM Data Engine, which leverages the power of
artificial intelligence (AI) and machine learning to maximize fleet
performance and availability. By analyzing data patterns, trends
and leading indicators, DN AllConnect Data Engine can identify an
impending failure, triggering a proactive service call to avoid a
future outage. This helps decrease the number of incidents, shorten
resolution time and guarantee market-leading availability. In
addition, DN Series includes enhanced security features to protect
from traditional and emerging physical and cyber threats.
Harry Margaritis, group chief
operating officer at Piraeus, said: "We are committed to
continuously improving the experience we offer to our customers. By
adopting a proven cash recycling technology across all our
branches, we aim to offer a higher service level to our customers
while at the same time improving operational efficiency."
Joe Myers, executive vice
president of Global Banking at Diebold Nixdorf, said: "In
today's banking environment, it's critical for financial
institutions to reduce costs while expanding their offerings for
customers. We're thrilled that every Piraeus branch across
Greece will be equipped with DN
Series ATMs, providing customers with the latest in cash recycling
technology. Our continued partnership with Piraeus further
reinforces that frictionless physical and digital experiences
should be of paramount importance to financial institutions and
their customers across the globe."
About Piraeus
Piraeus Bank S.A., is
headquartered in Athens, and has
approximately 7.5 thousand employees. The Piraeus Group's total
assets stood at €76.6billion on 30.06.2024. Piraeus Bank was founded in 1916.
Today it represents the leading Bank in Greece in terms of customer loans and
deposits. It maintains the largest distribution network in
Greece and offers a vast array of
financial products and services to 6 million customers.
About Diebold Nixdorf
Diebold Nixdorf, Incorporated
(NYSE: DBD) automates, digitizes and transforms the way people bank
and shop. As a partner to the majority of the world's top 100
financial institutions and top 25 global retailers, our integrated
solutions connect digital and physical channels conveniently,
securely and efficiently for millions of consumers each day. The
company has a presence in more than 100 countries with
approximately 21,000 employees worldwide.
Visit www.DieboldNixdorf.com for more information.
X: @DieboldNixdorf
LinkedIn: www.linkedin.com/company/diebold
Facebook: www.facebook.com/DieboldNixdorf
YouTube: www.youtube.com/dieboldnixdorf
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