Arkansas Awarded Digital States Survey Citizen Centric Award
07 Dezember 2020 - 3:00PM
Business Wire
State recognized for providing digital services
that engage citizens and businesses
The Center for Digital Government (CDG) announced Arkansas as a
recipient of the Digital States Survey 2020 Citizen Centric award.
As one of only three states to receive the award, Arkansas was
recognized for its focus on providing mobile and digital services
that engage individuals and businesses in government
interactions.
“We’re very honored to be recognized for our continued efforts
to use technology to improve delivery of services to Arkansans,”
said Amy Fecher, Secretary of Transformation and Shared Services.
“With more than 68% of citizens accessing state websites from
mobile devices, it is important that we continue to find more ways
to connect government to the public using online services.”
As the focus on providing contactless mobile and digital
services to Arkansas citizens continues to expand, state and local
government entities also benefit from the library of more than
1,000 digital government solutions and cloud-native platforms built
in partnership with the State’s official digital government
services partner, NIC Arkansas. By working alongside state
government entities to help web-enable their information and
services, NIC Arkansas can quickly reconfigure what was built for
one government entity to work for another, allowing for rapid
expansion of digital services to citizens.
“NIC Arkansas is thrilled to see our partner’s work recognized
nationally yet again, especially in the Citizen Centric category,”
said Bob Sanders, General Manager of NIC Arkansas. “Our mission is
to make government interactions more accessible for everyone
through technology, and this award directly aligns with our
goal.”
The CDG Digital States Survey is a biennial evaluation designed
to highlight best and emerging technology practices across all 50
states. Each state is evaluated and assigned a grade based on its
use of technology to streamline operations, increase capacity,
reach policy goals and improve service delivery. Overall, Arkansas
received a B based on results demonstrated across a set of criteria
that included actions supporting state priorities and policies to
improve operations or services, hard- and soft-dollar
savings/benefits, progress since the last survey, innovative and
citizen-centric services, and effective collaboration.
About NIC Arkansas
Little-Rock-based NIC Arkansas is celebrating 23 years as the
state’s official digital government services partner and is part of
digital government firm NIC's family of companies. NIC Arkansas
operates Arkansas.gov, the official website of the State of
Arkansas, which offers more than 1,000 state and local online
services, and works with the Information Network of Arkansas (INA)
to help state government entities web-enable their information and
services.
About NIC Inc.
NIC (Nasdaq: EGOV) is a leading digital government solutions and
payments company, serving more than 7,000 federal, state and local
government agencies across the nation. With headquarters in Olathe,
Kan., NIC partners with the majority of U.S. states to deliver
user-friendly digital services that make it easier and more
efficient to interact with government – providing valuable
conveniences such as applying for unemployment insurance,
submitting business filings, renewing licenses, accessing
information and making secure payments without visiting a
government office. In the COVID-19 era and beyond, NIC helps
government agencies rapidly deliver digital solutions to provide
essential services to citizens and businesses alike. Having served
the public sector for nearly 30 years, NIC continues to evolve with
its federal, state and local government partners to deliver
innovative and cost-effective digital government to constituents.
Learn more at www.egov.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20201207005024/en/
Bob Sanders | NIC Arkansas General Manager 501-324-8915 |
bob@ark.org
Kara Cowie | NIC Inc. Director of Corporate Communications
816-813-2350 | Kara.Cowie@egov.com
Alex Johnston | AR Dept. of Transformation and Shared Services
Chief Administrative Officer 501-319-6552 |
alex.johnston@arkansas.gov
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