Dell Services and Daughters of Charity Health System Win Outsourcing Excellence Award
01 Mai 2013 - 4:00PM
Business Wire
Dell Services’ relationship with Daughters of Charity Health
System (DCHS) has been awarded Outsourcing Center’s Outsourcing
Excellence Award for “Best Transition,” which recognizes a buyer
and provider that worked together to overcome anticipated and
unanticipated challenges, laying the foundation for a successful
long-term relationship.
The Outsourcing Excellence Awards are presented by the
Outsourcing Center, the premier online community specializing in
thought leadership, best practices and innovation in IT
outsourcing.
In 2002, when the Daughters of Charity hospitals withdrew from
Catholic Healthcare West to form DCHS, Dell was brought on board to
establish a new IT organization as part of the transition. Dell has
continued to manage all healthcare IT functions for the system,
which includes six hospitals serving “the poorest of the poor”
throughout California.
This and other global winning outsourcing partnerships were
selected by an expert panel of judges as representative of a
variety of business solutions that enable buyers to support their
strategic growth initiatives. Winners from both the buyer and
provider will share their knowledge at a Best Practice Seminar and
be recognized at a black tie event on May 9 at the Four Seasons
Resort and Club in Dallas, Texas. This year, these events also are
open to the public.
Outsourcing Center also will publish best-practice articles in
which award recipients share their insights regarding how
organizations can work flexibly and collaboratively through
outsourcing to achieve the desired impacts on their business.
More than 2,000 hospitals and 30,000 physicians worldwide rely
on Dell for IT support, benefiting from Dell’s full-service,
end-to-end IT solutions. Dell, ranked No. 1 worldwide in IT
Services for Healthcare Providers based on 2012 revenue1, works
with healthcare organizations to affordably and effectively deploy
electronic medical records; improve business processes; enhance
access to and gain insights from their data; and meet complex
healthcare regulations with data security solutions. These services
empower healthcare providers to focus more on patient care instead
of administrative tasks.
“Our Dell staff has enabled us to consistently deliver more for
less,” said Richard Hutsell, vice president and chief information
officer at Daughters of Charity Health System. “We have been able
to innovate on the IT side while remaining focused on our mission
of providing the highest quality care to those we serve. We also
benefit by learning best practices from other Dell customers,
whether it’s new technologies or the processes needed to use the
technology more effectively.”
“Dell is focused on helping providers use IT to transform
healthcare, and this recognition is truly an honor for both
organizations,” said Steve Curts, vice president of strategic
operations, Infrastructure and Cloud Computing, for Dell Healthcare
and Life Sciences. “We are proud of our long-standing relationship
with DCHS and the shared successes we have been able to achieve as
a result of the mutual trust forged over the life of this
contract.”
About Outsourcing Center’s Outsourcing Excellence
Awards
This is the 17th year the Outsourcing Excellence Awards have
annually recognized the world’s best outsourcing arrangements. The
independent panel of judges selects relationships that tangibly
demonstrate best practices, create and sustain a competitive
advantage, provide business transformation, achieve compelling
value, and significantly benefit both buyer and service provider
over time.
The Outsourcing Center conducts the annual awards program
exclusively and is an online community specializing in thought
leadership, best practices, and innovation in outsourcing. The
Center also offers provider brand communication, go-to-market
strategies and business intelligence services.
www.outsourcing-center.com
About Dell
Dell Inc. (NASDAQ: DELL) listens to customers and delivers
innovative technology and services that give them the power to do
more. Dell Services develops and delivers a comprehensive suite of
services and solutions in applications, business process,
consulting, infrastructure and support to help customers succeed.
Learn more at www.dell.com.
Dell is a trademark of Dell Inc. Dell disclaims any proprietary
interest in the marks and names of others.
1 Gartner, Inc., Market Share: IT Services, 2012, Kathryn Hale
et al, March 29, 2013
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