The EIN platform enables seamless innovation with rapid
development and deployment cycles focused on enhancing patient
outcomes and provider goals.
SANTA CLARA, Calif.,
Nov. 30, 2020 /PRNewswire/
-- Based on its recent analysis of the North American
cloud-based enterprise imaging market, Frost & Sullivan
recognizes Change Healthcare with the 2020 North American Customer
Value Leadership Award. The company helps healthcare organizations
drive a volume-to-value transformation with its cloud-native
Enterprise Imaging Network™ (EIN) platform. EIN employs data models
with advanced digital enablers, such as machine learning (ML) and
natural language processing (NLP), to deliver better, smarter, and
more complex workflows at the point-of-care (POC). Through internal
developments, targeted acquisitions, and partnerships, Change
Healthcare has steadily built an ecosystem to manage healthcare
providers' services cost efficiently.
"With actionable insights unlocking the power of data and data
security best practices, Change Healthcare's EIN confidently drives
clinical and operational decision-making processes. It tracks
organizational goals, hurdles, and functional activities to manage
care quality, costs, and performance," said Norma Vela, Best Practices, Research Analyst.
"The EIN is one of the major cloud-native, enterprise imaging
software-as-a-service (SaaS) platform and fully-managed service
offering in the market."
In 2020, Change Healthcare released the EIN Archive, EIN
Analytics applications, and upcoming release of EIN™ Viewer the
first quarter of 2021. These platform solutions are robust and have
various well-designed administrative, clinical, and UI/UX tools.
Furthermore, these solutions are Health Information Trust Alliance
(HITRUST) Common Security Framework (CSF®) certified and comply
with Service Organization Control 2 (SOC2) standards, ensuring
top-tier security. The platform allows customers to harness the
cloud's benefits to help save time, costs, and hassles over
re-platforming from legacy and on-premise solutions to the
cloud.
EIN offers scalability, elasticity, and availability support
on-demand to meet varying storage requirements. Furthermore, the
platform's dynamic capabilities help it adapt to the evolving
value-based landscape without interrupting services. While
conventional enterprise imaging solutions usually walk a thin line
between data access and security, Change Healthcare's EIN does not
compromise either, increasing customer confidence in moving to the
cloud.
"The company's industry-wide reputation as a health technology
specialist assuages customer apprehension about working with cloud
technologies and ensures adherence to the highest regulatory
industry standards," noted Dr. Suresh Kuppuswamy Best Practices
Industry Principal. "Change Healthcare's customer-centric
approach to service and innovation provides cost-effective,
customer-tailored, patient-centered intelligent solutions. Combined
with infinite scalability and nimble and faster deployments, EIN
simplifies operational and clinical workflows and enables
enterprise-wide efficiencies."
Each year, Frost & Sullivan presents this award to the
company that has demonstrated excellence in implementing strategies
that proactively create value for its customers, focusing on
improving customers' return on investment in the services or
products received. The award recognizes the company's unique focus
on augmenting its solutions' value beyond merely good customer
service, leading to improved customer retention and customer base
expansion.
Frost & Sullivan Best Practices Awards recognize companies
in various regional and global markets for demonstrating
outstanding achievement and superior performance in areas such as
leadership, technological innovation, customer service, and
strategic product development. Industry analysts compare market
participants and measure performance through in-depth interviews,
analyses, and extensive secondary research to identify the
industry's best practices.
About Frost & Sullivan
For six decades, Frost & Sullivan has been world-renowned
for its role in helping investors, corporate leaders, and
governments navigate economic changes and identify disruptive
technologies, Mega Trends, new business models, and companies to
action, resulting in a continuous flow of growth opportunities to
drive future success. Contact us: Start the discussion.
Contact:
Kristen Moore
P: 210.247.3823
E: kristen.moore@frost.com
About Change Healthcare
Change Healthcare (Nasdaq: CHNG) is a leading independent
healthcare technology company, focused on accelerating the
transformation of the healthcare system through the power of the
Change Healthcare Platform. We provide data and analytics-driven
solutions to improve clinical, financial, administrative, and
patient engagement outcomes in the U.S. healthcare system. Learn
more at changehealthcare.com.