TIDMCYBG

RNS Number : 0947Z

CYBG PLC

24 May 2016

CYBG PLC

INTERIM RESULTS 2016

SIX MONTHS TO 31 MARCH 2016

(Formerly known as Pianodove PLC)

Interim financial report

For the six months ended 31 March 2016

Contents

Highlights

Business and financial review

Statement of Directors' responsibilities

Independent review report to the members of CYBG PLC

Interim condensed consolidated financial statements

Other information

Officers and professional advisers

Overview

CYBG PLC (the "Company"), together with its subsidiary undertakings (which together comprise the "Group"), operate under both the Clydesdale Bank and Yorkshire Bank brands. It offers a range of banking services for both personal and SME customers through retail branches, Business Banking centres, direct and online banking and brokers.

Certain figures contained in this document, including financial information, may have been subject to rounding adjustments and foreign exchange conversions. Accordingly, in certain instances, the sum or percentage change of the numbers contained in this document may not conform exactly to the total figure given.

The forward looking statements disclaimer can be found on page 84.

Well positioned to deliver enhanced returns as an independent company

Highlights

-- Successfully completed demerger and Initial Public Offering ("IPO"). On 8 February 2016 CYBG PLC ("CYBG") became an independent company listed on the London Stock Exchange ("LSE") and the Australian Securities Exchange ("ASX")

-- Leadership team complete with recruitment of Mark Thundercliffe as Chief Risk Officer(1) and Board strengthened with Clive Adamson and Paul Coby appointed as independent Non-Executive Directors

   --      Delivering on key metrics 

o Net Interest Margin ("NIM") in line with guidance at 225 bps, 2 bps increase vs FY 2015

o 9.8% annualised growth in mortgages

o SME core book stable. Over GBP1 billion of new loans and facilities in H1, an increase of 10%

o CET1 ratio remains strong at 13.2%

-- Progress on cost reduction - full year expectation now GBP730 million down from GBP762 million

   --      Simplifying and streamlining the business 
   --      Building a high performing, customer centric organisation 
   --      Launched omnichannel strategy 

(1) Subject to regulatory approval

Jim Pettigrew, Chairman, commented:

"I'm delighted to deliver our first set of results as an independent company after our demerger and IPO in February this year and I would like to thank everyone at CYBG for their hard work in delivering a successful outcome. We have a strong international shareholder base who have shown great support for our business, a high calibre leadership team which is now complete and we have refreshed and strengthened the Board with new Non-Executive Director appointments.

We're focussed on building a high performing, customer centric organisation with strong productivity and efficiency. Becoming an independent PLC has been a catalyst for our ongoing cultural transformation.

In the first half we have demonstrated good progress in delivering on our strategy. Going forward we believe sustainable growth, lower costs and capital efficiency will drive improved performance and enhanced returns for shareholders."

David Duffy, Chief Executive, commented:

"I am very pleased to report good progress on all fronts in our first set of results as we execute our strategy as an independent company.

We have a strong momentum in our business, continuing to grow ahead of the market in mortgages and over GBP1 billion of SME loans and facilities were made available in the first half.

We have also seen encouraging growth in current accounts, with a number of our new products leading the field and making it quicker, simpler and more convenient for customers to access our services. Online account opening can now be completed in under 15 minutes, and we were excited to launch our B digital proposition, including current account, savings account and debit card to help customers with budgeting, saving and tracking how they spend their money. In the coming months we will add further functionality including "financial projections" and mortgages.

We are also progressing with our plans to become a more efficient, responsive and productive business, and now expect our costs for the year to be GBP730million, materially below our previous guidance as we begin to see the benefits of actions we have taken to lower the cost base and standalone and separation costs which were lower than expected.

Across CYBG we are focusing on the future now with confidence. Delivering great service to our customers is at the heart of our bank and over the next six months I am confident we will show continued progress against our targets and delivery of commitments for our customers, our people and our shareholders.

Enquiries:

Investors and Analysts

 
 John Crosse                           07917 172535 
 Head of Investor Relations    john.crosse@cybg.com 
 

Media

 
 Barry Gardner                        0800 066 5998 
 Media Relations Director    barry.gardner@cybg.com 
 

CYBG will be hosting a presentation for analysts and investors on the interim results for the 6 months ended 31 March 2016 at its offices at 15 Floor, 122 Leadenhall Street, London EC3V 4AB, starting at 08:30 BST today (17:30 AEST). The meeting will be webcast live and along with a copy of the presentation will be available at www.cybg.com. Webcast participants will be able to send questions into the meeting. Alternatively there is a conference call facility to listen to the meeting. Dial in details:

 
UK Freefone:            0800 6781161 
----------------------  -------------------- 
UK Direct:              +44 (0) 1296 311600 
 
 Australia toll free:    18 0003 5387 
 Australia local:        +61 (0) 2 8223 9237 
 
 USA toll free:          1866 804 8688 
 USA local:              +1 718 354 1175 
----------------------  -------------------- 
 
 
Passcode:   459 905 
 

Please dial in approximately 10 minutes before the start time.

For a full list of access numbers please go to: www.btconferencing.com/globalaccess/?bid=54_attended

A recording of the webcast and conference call will be made available on the website www.cybg.com shortly after the meeting.

Business and financial review

Key performance indicators

 
                                       6 months   6 months   12 months 
                                             to         to          to 
                                         31 Mar     31 Mar      30 Sep 
                                           2016      2015*       2015* 
------------------------------------  ---------  ---------  ---------- 
  Profitability: 
  NIM (1)                                 2.25%      2.25%       2.23% 
  Underlying return on tangible 
   equity ("ROTE") (2) (3)                 4.5%       7.8%        5.1% 
  Underlying cost to income ratio 
   (4)                                      72%        71%         75% 
  Underlying return on assets 
   (5)                                    0.45%      0.47%       0.35% 
  Underlying basic earnings per 
   share (6)                               7.2p      11.2p       14.3p 
------------------------------------  ---------  ---------  ---------- 
  Statutory ROTE (7)                       0.9%      11.8%     (10.3)% 
  Statutory cost to income ratio 
   (8)                                      82%        66%        120% 
  Statutory return on assets 
   (9)                                    0.19%      0.71%     (0.59)% 
  Statutory basic earnings per 
   share (10)                              1.4p      16.9p     (28.7)p 
                                         31 Mar     31 Mar      30 Sep 
 As at:                                    2016       2015        2015 
------------------------------------  ---------  ---------  ---------- 
  Asset Quality: 
  Bad and doubtful debt charge 
   to average customer loans (11)         0.19%      0.16%       0.21% 
  90+ days past due ("DPD") to 
   customer loans (12)                    0.50%      0.61%       0.50% 
  Gross impaired assets to customer 
   loans (13)                             0.93%      0.99%       0.91% 
  Specific provision to gross 
   impaired assets (14)                   36.9%      36.6%       39.2% 
  Total provision to customer 
   loans (15)                             0.90%      0.97%       0.93% 
  Indexed loan-to-value ("LTV") 
   of mortgage portfolio (16)             55.9%      58.3%       55.3% 
------------------------------------  ---------  ---------  ---------- 
  Regulatory Capital: 
  CET1 ratio (17) (24)                    13.2%      12.1%       13.2% 
  Tier 1 ratio (18) (24)                  15.6%      14.6%       15.7% 
  Total capital ratio (19) (24)           19.0%      17.8%       18.9% 
  Leverage ratio (20) (24)                 7.1%       6.5%        7.1% 
------------------------------------  ---------  ---------  ---------- 
  Funding and Liquidity: 
  Loan to deposit ratio ("LDR") 
   (21)                                    113%       112%        109% 
  Liquidity coverage ratio ("LCR") 
   (22)                                    112%       135%        131% 
  Net stable funding ratio ("NSFR") 
   (23)                                    117%       113%        120% 
------------------------------------  ---------  ---------  ---------- 
 

* As explained further in note 1: Basis of preparation, the results shown for the six months ended 31 March 2016 comprise the results of CYBG PLC consolidated with those of its subsidiaries. The comparative figures provided are those of the CYB Investments Limited Group ("CYBI").

Business and financial review (continued)

Key performance indicators (continued)

(1) NIM is defined as net interest income divided by average interest earning assets for a given period (excluding short term repos used for liquidity management purposes, amounts received under the conduct indemnity and not yet utilised, and any associated income). Comparative disclosures (previously 31 March 2015: 2.21% and 30 September 2015: 2.20%) have been amended to conform with the current period's presentation. As a result of the change in approach, average interest earning assets used as the denominator have reduced by GBP618m (6 months to 31 March 2015: GBP599m; 12 months to 30 September 2015: GBP464m) and the net interest income numerator by GBP1.3m (6 months to 31 March 2015: increased by GBP0.1m; 12 months to 30 September 2015: reduced by GBP0.2m).

(2) Underlying ROTE is defined as underlying profit after tax (as defined in footnote 3) less preference share and other distributions as a percentage of average tangible equity (total equity less intangible assets excluding minorities, Additional Tier 1 securities ("AT1") and preference shares) for a given period.

(3) Underlying profit after tax is defined as underlying profit before tax less tax charge (or plus tax credit, as the case may be), less dividends and distributions and was equal to GBP63m (31 March 2015: GBP91m and 30 September 2015: GBP121m). The underlying tax credit/(charge) is calculated by applying the statutory tax rate for the relevant period to the taxable items adjusted on the underlying basis. Average tangible equity has been calculated using the tangible equity spot balances at each of the month ends of the applicable period.

(4) Underlying cost to income ratio is defined as underlying total operating expenses as a percentage of underlying total operating income for a given period.

(5) Underlying return on assets is defined as underlying profit after tax (as defined in footnote 3) as a percentage of average assets for a given period. Average assets have been calculated using the asset spot balances at each of the month ends in the applicable period.

(6) Underlying basic earnings per share is defined as the underlying profit/(loss) attributable to ordinary equity shareholders including tax relief on any distributions made to other equity holders divided by the weighted average number of ordinary shares in issue for a given period.

(7) Statutory ROTE is defined as profit/(loss) after tax less preference share and non-controlling interest distributions as a percentage of average tangible equity (total equity less intangible assets excluding minorities, AT1 and preference shares) for a given period. Average tangible equity has been calculated using tangible equity spot balances at each of the month ends of the applicable period.

(8) Statutory cost to income ratio is defined as total operating expenses as a percentage of total operating income for a given period.

(9) Statutory return on assets is defined as profit/(loss) after tax as a percentage of average assets for a given period.

(10) Statutory basic earnings per share is defined as the statutory profit/(loss) attributable to ordinary equity shareholders including tax relief on any distributions made to other equity holders divided by the weighted average number of ordinary shares in issue for a given period.

(11) Bad and doubtful debt charge to average customer loans (defined as loans and advances to customers, other financial assets at fair value and due from customers on acceptances) is defined as impairment losses on credit exposures plus credit risk adjustment on fair value loans to average customer loans.

(12) 90+ DPD to customer loans is defined as customer loans that are more than 90 days overdue as a percentage of total customer loans at a given date.

(13) Gross impaired assets to customer loans is defined as gross impaired assets as a percentage of total customer loans at a given date.

(14) Specific provision to gross impaired assets is defined as the specific impairment provision on credit exposures as a percentage of gross impaired assets at a given date.

(15) Total provision to customer loans is defined as total impairment provision on credit exposures as a percentage of total customer loans at a given date.

(16) Indexed LTV of the mortgage portfolio is defined as mortgage portfolio weighted by balance and indexed using the Halifax house price index at a given date.

(17) CET1 ratio is defined as CET1 capital divided by risk-weighted assets at a given date.

(18) Tier 1 ratio is defined as Tier 1 capital resources divided by risk-weighted assets at a given date.

(19) Total capital ratio is defined as total capital resources divided by risk-weighted assets at a given date.

(20) Leverage ratio is defined as Tier 1 capital divided by the total on and off balance sheet exposures expressed as a percentage. The Basel Committee proposed to test a minimum requirement of 3% for the leverage ratio during a parallel run period from 1 January 2013 to 1 January 2017, with a view to migrating to a Pillar 1 treatment on 1 January 2018 based on appropriate review and calibration.

(21) LDR is defined as customer loans as a percentage of customer deposits at a given date.

(22) The Group monitors the LCR based on its own interpretations of current guidance available for CRD IV LCR reporting. Therefore, the reported LCR may change over time with regulatory developments. Due to possible differences in interpretation of the rules, the Group's ratio may not be directly comparable with those of other financial institutions. This excludes Pillar 2 add-ons.

(23) The Group monitors the NSFR based on its own interpretations of current guidance available for CRD IV NSFR reporting. Therefore, the reported NSFR may change over time with regulatory developments. Due to possible differences in interpretation of the rules, the Group's ratio may not be directly comparable with those of other financial institutions.

(24) The capital ratios include unverified profits. Comparative disclosures have been amended to conform with the current period's presentation.

Business and financial review (continued)

Overview

The Group operates a full service UK-focused retail and commercial banking business under the brand names "Clydesdale Bank" and "Yorkshire Bank", in Scotland, the North of England and selected other sites. The Group delivers these services through a network of 274 retail branches, 40 Business Banking centres, direct and online banking and broker channels and employs 7,268 staff. The Group is an "authorised person" under the Financial Services and Markets Act 2000 and is regulated by the PRA and the Financial Conduct Authority ("FCA").

On 8 February, CYBG PLC became an independent company listed on the London Stock Exchange and the ASX in Australia. As a result Clydesdale and Yorkshire Banks are independent for the first time since 1920.

Chief Executive's Review

Delivering on Strategic Objectives

During the demerger and IPO transaction earlier in the year we set out our strategy as an independent business. - to leverage our capabilities in our existing core markets, continue our successful national growth strategy in selected products, deliver a superior performance for customers by moving to an omni-channel model, and deliver enhanced shareholder returns. This will be underpinned by a cultural transformation of our business, and the simplification and streamlining of operations and processes to enhance productivity. We have already identified 22 key process or customer journeys where we see great opportunity to simplify, introduce more automation and digitise.

In the first half we have demonstrated good progress in delivering this strategy, with 9.8% annualised growth in mortgages, stabilisation of our core SME book, over GBP1 billion of new loans and facilities for SMEs made available and continued growth in current accounts. We have also delivered on key financial metrics with a stable net interest margin and costs running below expectations.

We have begun the process of adapting and streamlining our operational model, while continuing to invest to deliver a better service to customers. We launched a number of new products during the period, culminating with the launch of B in early May, our new digital platform. We are moving the business towards being more focused on customers, being more commercial and more accountable.

Going forward sustainable growth, lower costs and capital efficiency will drive improved performance and enhanced returns for our shareholders.

Focused on our customers

We remain focused on sustainable, prudent growth and are well positioned in both the retail and SME banking segments in which we operate. During the first six months we have maintained our momentum in the mortgage sector, with above market growth.

Reflecting our strength in offering attractive packages for first time buyers, we were "Best First Time Buyer Mortgage Provider" at the Moneynet awards for 2016, with Yorkshire Bank awarded Best Regional Lender at the Your Mortgage Awards for 2015. Building on that strength and working closely with our selected broker panel, we have implemented a tracking capability providing regular electronic updates through the application process to keep customers informed of progress.

We have continued to invest in our omni-channel customer strategy. We launched online account opening in November 2015, an industry leading offering which allows customers to open one of our range of current accounts in less than 15 minutes, with a positive demographic mix for customers acquired with this service -21% are within our target higher value customer segments.

Business and financial review (continued)

Focused on our customers (continued)

We were excited to launch B, our new digital platform, initially offering a current and savings account, and a debit card. We developed B in response to direct feedback from our customers, so it has intuitive and intelligent features, such as "savings pots", "accounts sweeps" and a unique timeline of transactions on all accounts to help customers in budgeting, saving and spending their money wisely. B will further develop its functionality with the addition of a mortgage product later this year, and we are in the early stages of development of a B for Business proposition to help small businesses manage their finances.

Digital channels now represent 24% of total sales (31% excluding savings) and are approximately double what they were in 2013. Monthly mobile banking log-ins have increased by c.60% year on year and are currently averaging 8 million customer log-ins per month. Following the launch of the digital next best action platform in May 2015, 100 million messages have been displayed to customers through internet banking. Our branch network remains a key element of our omni channel approach, and in April we announced changes to the network reflecting the evolving patterns in customer usage. A significant number of branches will extend their opening hours, opening on Saturdays, ensuring investment is diverted to the areas where demand is growing. A programme of refurbishments, relocations, co-locations, concept branches and digital development is ongoing, and 26 branches will close over the next six months.

Lower costs

We are making good progress in further refining our cost plans for this year and for the medium term out to 2020 which we presented during our recent IPO. In the first half underlying costs were GBP353 million, which puts us on track to deliver full year costs well below the GBP762 million we have guided to for 2016, as a result of a number of measures to reduce the cost base, including reduced standalone costs, and a reduction in core FTEs. Our expectation is that underlying operating and administrative expenses will now be GBP730 million for FY2016. In addition to the changes to our branch network announced in April, we implemented a voluntary severance scheme for senior grade staff. As a result c150 staff will exit the business in the second half of the year, with the vast majority expected to leave by mid July. We will continue to review our operating costs in the second half, generating further efficiency initiatives. We are focusing on four areas where we believe we can have a material impact; the distribution network; process improvement; organisational efficiency; and central cost management and procurement. We have identified 22 key processes that we can simplify, automate and then digitise, making it easier for customers to interact and do business with us, and also reduce our costs. We will provide an update on our revised medium term plans later this year in September.

Financial performance

We have delivered on our key financial metrics in the first half. Underlying profitability increased to GBP107 million from GBP48 million in the 6 months to September 2015, driven by an increase in operating income, lower costs and reduced charges for bad debts. Compared to the 6 months to 31 March 2015, underlying profitability was lower by GBP4 million, with higher operating income offset by higher costs incurred from being a standalone business.

Customer loans grew by just under 3%. Asset quality remains strong. The impairment charge to gross average balances was 19 bps, with categorised SME loans continuing to fall compared to September 2015 and 78% of front book mortgage origination at LTV's below 80%.

We saw a change in mortgage origination mix, as expected, with a higher proportion of owner occupied mortgages compared to buy-to-let ("BTL"), despite very strong BTL volumes at the end of the period in advance of the changes to stamp duty. Going forward we will continue to re-balance growth towards Owner Occupied.

We continue to see the majority of our business written at fixed rates and we were very pleased that Clydesdale and Yorkshire Banks were rated outstanding by Moneyfacts in September 2015 for our 3.39% five year fixed rate mortgage and 2.39% two year fixed rate product - the highest rating the Group has ever received.

Business and financial review (continued)

Financial performance (continued)

In SME, building on our strong origination performance last year we have continued to see a stabilisation of our core SME book, which was GBP6,002 million at 31 March, a small increase on September 2015. We continue to run-off lower yielding assets, with our non core book reducing by GBP170 million in the period. New loans and facilities totaled GBP1,031 million in the first six months of the year, an increase of 10% compared to the prior period

We have continued to see growth in both business and personal current accounts in the period with a gross 58,000 accounts opened. We saw increased momentum in business current accounts, with acquisition levels in the first half rising to 2,200 accounts per month, an 83% increase over the prior period. There was continued underlying growth in our retail and SME deposits during the period, which was offset by management actions to optimise the mix, pricing and liquidity value of the deposit base, which included the run off of large highly liquid corporate deposits. We also re-priced our ISA offering towards the end of the period, while still remaining competitive in the market. This helped reduce our overall cost of deposits to 74 bps from 78 bps in FY15

NIM was 225 bps, an increase of 2 basis points compared with FY 2015 and in line with our guidance of broadly stable. Pressure on asset yields was offset by balance sheet action on liabilities, including re-pricing of savings products and run off of non-relationship corporate deposits with low liquidity value.

Capital and funding

Whilst risk weighted assets increased by GBP223 million, driven by growth in mortgages, underlying capital generation of 22 bps in the half, before reflecting the net impact of the Group's proportion of the conduct provision charges, ensured the Group's CET1 ratio remained stable and robust at 13.2%.

The Group continues to have a strong funding and liquidity position and seeks to achieve an appropriate balance between profitability and liquidity risk. Our funding position remains strong. The loan to deposit ratio (LDR) increased from 109% to 113% due to growth in customer lending combined with a managed reduction in short term corporate deposits.

Economic and regulatory environment

As a full service, retail focused UK bank, we are well positioned to benefit from a sustainable recovery in the UK economy. While the current prolonged period of low interest rates has created challenges, the underlying economic market backdrop continues to be supportive, with GDP of 2.3 in 2015, and estimated growth for 2016 of 2.0%. Unemployment continues to fall, with current levels well below the long term average, along with levels of household indebtedness, and continued real earnings growth in our core regions.

As all of CYBG's operations are in the UK and all of its loans and advances are to customers in the UK, the impact of the referendum on EU membership on our business, financial condition and operational performance will be from any consequential change to macroeconomic conditions in the UK. The regulatory environment continues to evolve, with consultations emerging from the Basel Committee, as well as the PRA and FCA.

We are committed to pursuing an IRB Approach and have begun discussions with the PRA, and look forward to further updates being provided later this year.

We welcome the recent Financial Policy Committee consultation on the BTL market - we believe that BTL will continue to be an important part of the housing market in the UK. We compare favorably with the proposed underwriting criteria, stress testing affordability of mortgages to 7.45% compared to the PRA's proposal of a current minimum of 5.5%.

We continue to make progress on resolving legacy conduct issues. We have reassessed the level of provision that is considered appropriate to meet current and future expectations of costs in relation to PPI and concluded that a further charge of GBP450 million is required, incorporating the Group's estimate of the impact of CP 15/39 and an expected time bar for complaints in Summer 2018. It also incorporates a reassessment of the costs of processing cases and the impact of experiential adjustments. Only 9.7% of the charge impacts the Group's income statement (GBP44m) as a result of the conduct indemnity provided by National Australia Bank ("NAB"). We consider that, based on our updated assumptions, the total cover remaining of GBP1.8 billion is sufficient to cover the costs of dealing with legacy conduct matters.

Business and financial review (continued)

Economic and regulatory environment (continued)

We welcome the decision of the FCA to consult on a deadline for PPI complaints and the certainty that brings for both customers and shareholders, despite the need to raise further provisions to account for the estimated impact of the change.

People

Following the arrival of Gavin Opperman as Customer Banking Director in December, Fergus Murphy as Products Director and Kate Guthrie as Human Resources Director in January, the Executive Leadership team is now complete with the recent appointment of Mark Thundercliffe as our new Chief Risk Officer. Mark will joins us towards the end of the financial year.

On 20 May 2016 we announced that Paul Coby and Clive Adamson had been appointed independent Non-Executive Directors on the CYBG Board, further strengthening and complementing the Board's expertise and governance oversight. Paul will join on 1 June 2016 and Clive on 1 July 2016.

Becoming an independent PLC has been a catalyst for our cultural transformation, as we aim to create a high performing, customer centric organisation and drive accountability and responsibility, alongside appropriate reward structures. Key to our progress is the engagement and commitment of all of our people. To support this we have introduced an integrated communications strategy which puts our people leaders at the centre of building engagement through face to face communications with employees to help them engage in the delivery of our key strategic areas; commercial viability, customer focus and accountability. This is supported by a full suite of multi media communications through a number of different channels.

We are also undertaking a comprehensive review of reward to ensure all aspects, particularly incentives, are closely linked to the delivery of our strategy. Having the right reward framework will be key to ensuring we can attract and retain great talent, whilst also ensuring that we achieve value for money. We will simplify our performance management approach to ensure it fully aligns our colleagues' individual objectives with the Board's strategic plan. Key to success will be the continued development in the strength and capability of our leadership population.

We want to be an employer of choice, engaging and inspiring our employees to build a bank of which they can be proud. We are building on our existing strengths and capabilities by hiring the very best talent. We are developing our cultural framework to ensure that we have a clear vision and values which form the foundation of our performance management framework with clear links to reward and with diversity and respect for difference built in.

We have a long tradition of supporting local communities. So far we have raised GBP5 million for our chosen charity, Hospice UK, and have relationships with a number of local organisations such as Scotland's Charity Air Ambulance, Edinburgh Royal Zoological Society and Cycle Yorkshire. Through our Spirit of the Community Awards, now in their 4th Year, we will donate GBP150,000 to 30 charities this year and we have an active volunteering programme. We encourage every employee to take two days paid leave for volunteering and provide Employee Volunteer Grants for those who volunteer in their own time. A fifth of our people donate to charity via Payroll Giving.

Business and financial review (continued)

Outlook

For the current financial year we expect underlying costs will now be GBP730 million, while the remainder of our guidance remains unchanged. We continue to expect NIM to be broadly flat vs. FY15, and growth in our loan book to be in line with our current medium term targets. We expect our loan to deposit ratio to remain under 115% and CET1 to be in the 12% - 13% range.

We will release our Q3 trading update on Thursday 28 July, followed by a Capital Markets Day on 13 September this year. This will be a deep dive on our future strategy, focused on growth, costs, investment and capital, to update the market on our refreshed plans and improved targets.

Looking further ahead, customers increasingly expect a full range of services from their bank, and to be able to interact across multiple touch points - mobile, online, in branch etc. - with consistency and continuity of experience. We are proud to offer a full suite of products to both retail and SME customers, unencumbered by other activities such as investment banking, and with the launch of B and execution of our omni-channel approach, we believe we will be able to deliver a high level of service to all our customers. Our flexible approach to pricing and product mix will help us compete successfully in the market and grow our mortgage book well above the market rate, as we have done in the past, while maintaining asset quality, and a move to IRB will help us compete more effectively across a wider range of products, for example lower LTV mortgages. In an environment where the expectation for interest rates is to be lower for longer, we will drive harder on costs to maintain our commitment to improve returns, while adjusting our pricing of deposits and driving current account growth to lower our cost of funds. Finally our conservative approach to underwriting, diversified loan book, and robust asset quality makes us well placed to deal with capital and other requirements in a developing regulatory framework, as does our simple, straightforward retail banking model.

Across CYBG we are focusing on the future with confidence. Delivering brilliantly simple service to our customers is at the heart of our bank and over the next six months we are confident we will show continued progress against our targets and delivery of commitments for our customers, our people and our shareholders.

Business and financial review (continued)

Financial analysis

Consolidated income statement - underlying basis

 
                                  6 months to 
                           ------------------------- 
                            31 Mar   31 Mar   30 Sep 
                              2016     2015     2015 
                                                      --------  ------- 
                                                           Mar      Mar 
                                                         16 vs    16 vs 
                                                           Mar      Sep 
                              GBPm     GBPm     GBPm      15 %     15 % 
-------------------------  -------  -------  -------  --------  ------- 
 Net interest income           400      390      397      2.5%     0.7% 
 Non-interest income            91       95       82    (3.9%)    11.4% 
-------------------------  -------  -------  -------  --------  ------- 
 Total operating 
  income                       491      485      479      1.3%     2.6% 
 Total operating 
  and administrative 
  expenses                   (353)    (346)    (381)    (2.2%)     7.4% 
-------------------------  -------  -------  -------  --------  ------- 
 Operating profit 
  before impairment 
  losses                       138      139       98    (1.0%)    41.5% 
 Impairment losses 
  on credit exposures 
  (1)                         (31)     (28)     (50)   (10.7%)    39.0% 
-------------------------  -------  -------  -------  --------  ------- 
 Underlying profit 
  on ordinary activities 
  before tax                   107      111       48    (4.2%)    Large 
-------------------------  -------  -------  -------  --------  ------- 
 
 
 Conduct charges              (46)     (21)    (465) 
 Restructuring expense           -     (12)      (5) 
 Separation costs              (4)        -     (10) 
 Net gain on capital 
  and debt restructuring 
  (2)                            1       59        2 
 Pension increase 
  exchange gain                  -       18        - 
 Loss on impairment 
  of intangible assets           -        -     (10) 
                                             ------- 
 Statutory profit/(loss) 
  on ordinary activities 
  before tax                    58      155    (440) 
 Tax (expense)/credit         (22)     (18)       74 
-------------------------  -------  -------  ------- 
 Statutory profit/(loss) 
  attributable to 
  equity holders                36      137    (366) 
=========================  =======  =======  ======= 
 

(1) Impairment losses on credit exposures relate solely to loans and advances to customers (refer to notes 11 and 12 to the interim financial statements) and exclude the credit risk adjustments on loans at fair value through profit or loss which are incorporated in the movement in other assets and liabilities at fair value within non-interest income (refer to note 4 to the interim financial statements).

(2) Includes a GBP1m gain (6 months to 31 March 2015: GBPNil, and 6 months to 30 September 2015: GBP2m) on debt restructuring. The comparative periods include gains (6 months to 31 March 2015: GBP61m, and 6 months to 30 September 2015: GBPNil) and losses (6 months to 31 March 2015: GBP2m, and 6 months to 30 September 2015: GBPNil), in relation to capital restructuring (refer to notes 4, 5 and 8 to the interim financial statements).

The Group's underlying profit before tax decreased by GBP4m to GBP107m compared to the period to 31 March 2015, primarily due to a modest increase in operating and administrative expenses and impairment losses, partially offset by an increase in operating income.

Net interest income increased by GBP10m (2.5%). This was driven by higher income from mortgage lending growth and lower term deposit and wholesale funding costs. These were partially offset by lower SME lending income driven by a reduction in non core SME lending balances reflecting the managed run-off of lower yielding assets, and higher savings costs due to the growth in the Cash ISA book in FY15.

The NIM is in line with the six months ending 31 March 2015 at 2.25%. This was driven by benefits from continued balance sheet action on liabilities, including run off of low yielding corporate deposits, which subsequently led to a reduction in liquid assets and interest costs. This was offset by the impact of growth in mortgages which generally have a lower net interest margin than the overall lending book.

Non-interest income decreased by GBP4m (3.9%). The key drivers of this decrease were lower fees and commissions, a reduction in fair value movements, and a reduction in the credit risk release on loans accounted for at fair value.

Business and financial review (continued)

Financial analysis (continued)

Consolidated income statement - underlying basis (continued)

Operating and administrative expenses increased by GBP7m (2.2%). This was driven by costs of GBP14m supporting the stand alone operation of the Group as a PLC offset by cost reductions in other areas.

Impairment losses on credit exposures increased by GBP3m (10.7%). This was primarily driven by an increase in collective provisions related to exposures in the oil and gas dependent sectors, while overall asset quality continued to be strong and stable.

Balance sheet (average balances)

 
                                  As at 
                        ------------------------- 
                         31 Mar   30 Sep   31 Mar      Mar      Mar 
                           2016     2015     2015    16 vs    16 vs 
                                                       Sep      Mar 
                          GBPbn    GBPbn    GBPbn     15 %     15 % 
----------------------  -------  -------  -------  -------  ------- 
 Total assets (GBPbn)      38.6     38.7     38.4    (0.6)      0.5 
 Interest earning 
  assets (GBPbn)           36.0     35.8     35.3      0.6      1.8 
 Customer loans 
  (GBPbn) (1)              29.0     28.2     28.0      2.8      3.8 
 Customer deposits 
  (GBPbn) (2)              26.3     25.1     24.2      4.6      8.0 
----------------------  -------  -------  -------  -------  ------- 
 

(1) Customer loans include gross loans and advances to customers, loans designated at fair value through profit or loss and amounts due from customers on acceptances.

(2) Customer deposits include both interest and non-interest bearing accounts and deposits.

Average customer loans, which include loans accounted for at fair value, increased by GBP0.8bn (2.8%) to GBP29.0bn. Mortgage growth was GBP1.3bn or 6.6%. This was partially offset by a reduction in SME lending balances of GBP0.5bn or 6.2%, due to the managed run-off of lower yielding assets. Average customer deposits increased by GBP1.2bn (4.6%) to GBP26.3bn compared to a GBP0.2m decrease in the spot balance. The average balance benefitted from strong growth throughout the period in personal and SME current account and savings balances. This was partially diluted by the targeted reduction of highly liquid corporate deposits and more expensive term deposits. The targeted reduction in corporate deposits, which is now complete, outstripped the growth in the book on a spot basis, however, underlying of this impact the book has continued to grow.

Business and financial review (continued)

Financial analysis (continued)

 
 Net interest margin                      6 months ended                  6 months ended 
  analysis                                 31 March 2016                   31 March 2015 
                                  ------------------------------  ------------------------------ 
                                                         Average                         Average 
                                              Interest    yield/              Interest    yield/ 
                                    Average    income/      rate    Average    income/      rate 
                                    balance    expense       (1)    balance    expense       (1) 
                                       GBPm       GBPm         %       GBPm       GBPm         % 
 Interest earning 
  assets: 
 Mortgages                           20,868        335      3.22     19,012        315      3.33 
 SME lending (2)                      6,883        131      3.82      7,606        143      3.78 
 Unsecured personal 
  lending                             1,230         61      9.97      1,291         72     11.16 
 Liquid assets                        6,136         17      0.55      6,474         17      0.53 
 Due from other banks                   486          1      0.27         22          -      0.24 
 Due from related 
  entities (3)                          391          1      0.37        939          2      0.35 
 Swap income                              -          4       n/a          -          5       n/a 
 Total average interest-earning 
  assets                             35,994        550      3.06     35,344        554      3.15 
--------------------------------  ---------  ---------  --------  ---------  ---------  -------- 
 Total average non 
  interest-earning 
  assets                              2,588        n/a       n/a      3,053        n/a       n/a 
--------------------------------  ---------  ---------  --------  ---------  ---------  -------- 
 
 Interest bearing 
  liabilities: 
 Current accounts                    10,733        (6)    (0.11)     10,223        (6)    (0.11) 
 Savings accounts                     7,943       (32)    (0.82)      6,615       (22)    (0.67) 
 Term deposits                        5,439       (59)    (2.16)      5,469       (68)    (2.49) 
 Other wholesale deposits                95          -    (0.94)        104          -    (0.79) 
 Debt securities in 
  issue                               3,887       (40)    (2.08)      3,894       (43)    (2.17) 
 Due to other banks                     646        (2)    (0.59)      1,023        (4)    (0.85) 
 Due to related entities 
  (3)                                   607       (11)    (3.48)      2,281       (21)    (1.92) 
 Total average interest-bearing 
  liabilities                        29,350      (150)    (1.03)     29,609      (164)    (1.12) 
--------------------------------  ---------  ---------  --------  ---------  ---------  -------- 
 Total average non 
  interest-bearing 
  liabilities                         6,187        n/a       n/a      6,226        n/a       n/a 
--------------------------------  ---------  ---------  --------  ---------  ---------  -------- 
 Total average equity 
  attributable to ordinary 
  equity holders                      3,045                           2,562 
--------------------------------  ---------  ---------  --------  ---------  ---------  -------- 
 
 Net interest margin                  2.25%                           2.25% 
--------------------------------  ---------  ---------  --------  ---------  ---------  -------- 
 

(1) Average yield is calculated by annualising the interest income/expense for the period.

(2) Includes deferred fee income.

(3) The average for the six months includes the related party balances with NAB for the four months to January 2016. Effective from 8 February 2016 these have moved to the relevant third party lines.

 
 Customer loans (1)                             As at 
                                     -------------------------- 
                                      31 Mar    30 Sep   31 Mar 
                                        2016      2015     2015 
                                        GBPm      GBPm     GBPm 
 Mortgages                            21,513    20,504   19,642 
 SME lending 
 
   *    Core                           6,002     5,992    6,035 
 
   *    Non-core                         900     1,070    1,360 
 Unsecured personal lending            1,207     1,218    1,255 
-----------------------------------  -------  --------  ------- 
 Total customer loans                 29,622    28,784   28,292 
===================================  =======  ========  ======= 
 
 Loans and advances to customers      28,725    27,687   26,952 
 Other financial assets at fair 
  value                                  894     1,093    1,335 
 Due from customers on acceptances         3         4        5 
-----------------------------------  -------  --------  ------- 
 Total customer loans                 29,622    28,784   28,292 
===================================  =======  ========  ======= 
 
   (1)       Spot balances excluding accrued interest receivable. 

Business and financial review (continued)

Financial analysis (continued)

Customer loans increased by GBP838m (2.9%) from GBP28,784m at 30 September 2015 to GBP29,622m at 31 March 2016, with growth in mortgages partially offset by a reduction in non-core SME lending.

Mortgages

Mortgages comprise the Group's largest asset portfolio and have a significant impact on its overall financial performance. The mortgage portfolio increased by 4.9% from GBP20,504m at 30 September 2015 to GBP21,513m at 31 March 2016. While the Group is focused on growing its mortgage portfolio through all distribution channels, this increase was primarily driven by an increase in mortgage lending via intermediaries. The balance of mortgage lending through the intermediary channel increased by GBP1,082m to GBP11,992m at 31 March 2016, enabling the Group to access customers across the UK including regions where the Group does not have a large branch network.

The variable rate mortgage portfolio decreased by GBP416m (8.0%) to GBP4,753m in March 2016, with the SVR element declining by GBP284m (9.0%) to GBP2,878m. This was driven by customer preference for securing low fixed rates in a macroeconomic environment where base rates are expected to increase over time. The tracker book continued to run off (to GBP2,486m), as a result of being withdrawn from sale to the general public in 2008. The attrition on the variable rate book has been more than offset by growth in the fixed rate book of GBP1,564m (12.3%) to GBP14,274m driven by customers switching from variable to fixed rate mortgages and growth in the buy to let book as a result of the tax changes taking effect from April 2016.

SME lending

SME lending comprises term business loans, overdrafts and other lending - predominantly asset and invoice finance. The Core portfolio has increased by 0.2% from GBP5,992m at 30 September 2015 to GBP6,002m at 31 March 2016 reflecting the stabilisation of the book through the first half and a return to growth in targeted segments. This was primarily driven by growth in the Commercial and Structured Asset Finance books. The lower yielding non-core portfolio declined by GBP170m (15.9%) to GBP900m in line with expectations as its managed run-off continued.

Unsecured personal lending

The Group's unsecured personal lending portfolio comprises credit cards, personal loans and overdrafts originated through branches or by way of digital or other direct channels. Unsecured personal lending balances decreased by 0.9% from GBP1,218m at 30 September 2015 to GBP1,207m at 31 March 2016. This was primarily due to a managed reduction in personal loan volumes via the web-based digital platform, after competitive pressures reduced margins to unattractive levels over much of the period. This impact offset an increase in origination via the branch network and direct (telephone) channel in the period and growth in credit card lending as a result of the interest free promotional campaign.

 
 Customer deposits (1)                       As at 
                                  -------------------------- 
                                   31 Mar    30 Sep   31 Mar 
                                     2016      2015     2015 
                                     GBPm      GBPm     GBPm 
 Current accounts                  12,871    12,982   12,473 
 Variable rate savings accounts     7,880     7,790    7,258 
 Fixed rate term deposits           5,344     5,483    5,389 
 Other wholesale deposits              72        94       89 
--------------------------------  -------  --------  ------- 
 Total customer deposits           26,167    26,349   25,209 
================================  =======  ========  ======= 
 
 Due to customers                  26,114    26,282   25,133 
 Other financial liabilities 
  at fair value                        53        67       76 
--------------------------------  -------  --------  ------- 
 Total customer deposits           26,167    26,349   25,209 
================================  =======  ========  ======= 
 

(1) Spot balances excluding accrued interest payable.

Customer deposits decreased by GBP182m (0.7%), from GBP26,349m at 30 September 2015 to GBP26,167m at 31 March 2016. The core deposit book has continued to grow driven by Personal and SME current account balances and variable rate savings.

Business and financial review (continued)

Financial analysis (continued)

The overall movement was largely driven by a managed reduction in the level of short term Corporate Deposits resulting in outflows of GBP740m.

The Group's LDR has increased to 113% in March 2016 from 109% in September 2015, reflecting growth in personal and core SME lending and active management of customer deposits. This has delivered an improved funding mix at lower cost, with the Group successfully increasing the balance of its current accounts and savings accounts, while reducing the balance of more expensive on demand corporate deposits and other wholesale deposits.

Current accounts

Funding provided by current accounts decreased by GBP111m (0.9%) from GBP12,982m at September 2015 to GBP12,871m at March 2016, largely due to the targeted run-off of GBP740m of corporate deposits, offset by ongoing growth in personal current accounts and non-interest bearing Business accounts.

Savings accounts

Variable rate savings account balances increased by GBP90m (1.1%) in the same period, which included a substantial increase in instant access savings balances, and cash ISAs.

Fixed rate term deposits

Fixed rate term deposits decreased by GBP139m (2.5%) in the period, in line with the Bank's ongoing strategy to proactively run-off higher rate deposits.

 
 Debt securities in issue (1)                  As at 
-----------------------------------  ------------------------- 
                                      31 Mar   30 Sep   31 Mar 
                                        2016     2015     2015 
                                        GBPm     GBPm     GBPm 
-----------------------------------  -------  -------  ------- 
 Retail mortgage backed securities 
  ("RMBS")                             3,024    3,031    2,940 
 Covered bonds                           750      721    1,125 
 Subordinated debt                       477        -        - 
 Related party (2)                         -      382      396 
-----------------------------------  -------  -------  ------- 
 Total debt securities in issue        4,251    4,134    4,461 
===================================  =======  =======  ======= 
 
 

(1) Spot balances excluding accrued interest payable.

(2) Lannraig note issuance to NAB are now included in RMBS as they have moved from related to third party following the demerger and IPO.

Debt securities in issue increased by GBP117m (2.8%) from GBP4,134m at 30 September 2015 to GBP4,251m at 31 March 2016. In the period, the USD800m Lanark 2012-2 1A note was redeemed (on 22 February 2016) in line with the scheduled programme terms.

Business and financial review (continued)

Asset quality

 
                                                    As at 
                                          ------------------------- 
 Provisions for credit exposures           31 Mar   30 Sep   31 Mar 
  (GBPm)                                     2016     2015     2015 
----------------------------------------  -------  -------  ------- 
 Specific provision for doubtful 
  debts                                        90       92       85 
 Collective provision for doubtful 
  debts                                       144      138      131 
----------------------------------------  -------  -------  ------- 
 
 Credit risk adjustments on 
  loans at fair value (GBPm) 
----------------------------------------  -------  -------  ------- 
 Individually assessed credit 
  risk adjustments on loans at 
  fair value                                   12       11       17 
 Collectively assessed credit 
  risk adjustments on loans at 
  fair value                                   20       27       41 
----------------------------------------  -------  -------  ------- 
 
 Past due and impaired assets 
  (GBPm) 
----------------------------------------  -------  -------  ------- 
 90+ Days Past Due ("DPD") assets             148      143      173 
 Gross impaired assets (1)                    277      263      280 
----------------------------------------  -------  -------  ------- 
 
 Asset quality measures (%) 
----------------------------------------  -------  -------  ------- 
 90+ DPD plus gross impaired 
  assets to gross loans and acceptances 
  (1)                                       1.43%    1.41%    1.60% 
 Specific provision to gross 
  impaired assets (1)                       36.9%    39.2%    36.6% 
 Net write-offs to gross loans 
  and acceptances                           0.18%    0.35%    0.45% 
 Total provision to gross loans 
  and acceptances (2)                       0.90%    0.93%    0.97% 
 Impairment losses on credit 
  exposures to credit risk-weighted 
  assets (3)                                0.38%    0.48%    0.35% 
----------------------------------------  -------  -------  ------- 
 
 Impairment provisions on credit 
  exposures (GBPm) 
----------------------------------------  -------  -------  ------- 
 SME lending (including lease 
  finance)                                    172      168      165 
 Retail lending                                62       62       51 
----------------------------------------  -------  -------  ------- 
                                              234      230      216 
========================================  =======  =======  ======= 
 
 
                                       6 months to 
                                ------------------------- 
                                 31 Mar   30 Sep   31 Mar 
 Impairment losses on credit       2016     2015     2015 
  exposures                        GBPm     GBPm     GBPm 
------------------------------  -------  -------  ------- 
 SME lending (including lease 
  finance)                           20       25       20 
 Retail lending                      11       25        8 
------------------------------  -------  -------  ------- 
                                     31       50       28 
==============================  =======  =======  ======= 
 
 
 Of which: 
  Specific      25   41    32 
  Collective     6    9   (4) 
-------------  ---  ---  ---- 
                31   50    28 
=============  ===  ===  ==== 
 

(1) Gross impaired assets for March 2016, September 2015 and March 2015 include GBP34m, GBP25m and GBP36m gross impaired fair value assets respectively.

(2) Total provision to gross loans and acceptances includes the credit risk adjustments on loans at fair value through profit or loss.

(3) Impairment losses on credit exposures to credit risk-weighted assets excludes credit risk adjustments on loans at fair value.

Business and financial review (continued)

Asset quality (continued)

Asset quality has remained stable over the 6 month period to 31 March 2016.

Retail asset quality remains strong with continued low default rates observed across unsecured lending. The level of impaired mortgage lending remains modest against a growing portfolio. This is reflective of the high asset quality of the portfolio supported by the prolonged period of low interest rates and improving residential house prices. The level of 90+ DPD has remained stable for both the secured and unsecured portfolios.

SME asset quality metrics remain stable. This reflects the diversified nature of the portfolio and the continued improvement in the economic environment. Nevertheless there remains sensitivity within the portfolio to changes in UK economic conditions and challenges emerging in specific sectors, such as those dependent on oil and gas with a collective provision allowance being made in the first half to respond to the risk in this sector.

Impairment losses in the period to 31 March 2016 decreased to GBP31m, compared with GBP50m for the 6 month period to 30 September 2015. This was primarily due to the lower level of defaults across the mortgage and SME portfolios.

The ratio of total provisions to customer loans decreased by 3 basis points to 0.90% at 31 March 2016. The movement in the ratio is reflective of the lower risk profile of the book due to the growth of the mortgage portfolio which has a lower provisioning requirement.

Reflecting, the ongoing growth in mortgages which increased by 4.9% during the period, the impairment losses decreased reflecting the secured nature of mortgage lending and with the low levels of credit losses, provision coverage has remained stable period on period.

Capital requirements and MREL

The Group's capital requirements are set by the PRA, consisting of an Individual Capital Guidance plus Capital Buffer Requirements and the Group had a surplus to these requirements at 31 March 2016. This included a Pillar 2A requirement set at 5.8% of Risk Weighted Assets, 3.3% of which must be met by CET1 capital. The Capital Buffer Requirements include a Capital Conservation Buffer, Counter-cyclical Buffer and PRA Buffer. In March 2016 The Bank of England (BoE) Financial Policy Committee announced that from 29 March 2017 the Counter-cyclical Buffer will be set at 0.5% in the UK from 0% currently, and the PRA confirmed a one-off adjustment to the PRA Buffer to offset the impact, for no overall increase to the Group's capital requirements arising from this change. In addition, in December 2015 the BoE announced that banks with less than GBP175 billion of assets will not be subject to Systemic Risk Buffer requirements.

In response to the European Recovery and Resolution Directive, the BoE launched a consultation on setting the Minimum Requirement for Own Funds and Eligible Liabilities (MREL), which completed on 11 March 2016. A Policy Statement is expected later in 2016. The BoE proposes that MREL will be calculated as the "loss absorption amount" plus the "recapitalisation amount", with the latter calculated dependent on the agreed resolution strategy for the Group. The MREL is expected to be implemented from 1 January 2020. As they stand the proposals will lead to a requirement for increased qualifying debt issuance by CYBG, and the UK banking industry as a whole.

In March 2016 the BoE announced details of its 2016 stress test to assess the resilience of major UK banks. This included a revision to the stress test hurdle framework so that each bank will now be expected to meet its minimum Pillar 1 and Pillar 2A CET1 capital requirements after the stress, which for the Group is 7.8% as at 31 March 2016.

Capital position

Total risk-weighted assets increased by GBP223m, driven by growth in mortgages. Underlying capital generation of 22 basis points in the half (before reflecting the net impact of the Group's proportion of the conduct provision charges), ensured the Group's CET1 ratio remained stable and robust at 13.2%.

Business and financial review (continued)

Capital position (continued)

In February 2016, concurrently with the demerger and IPO of the Group, a capital restructure was completed to simplify the Group's capital base and ensure that CYBG is the "single point of entry" for the purposes of Recovery and Resolution planning and MREL requirements. The Group repurchased GBP450m of existing AT1 and GBP475m of existing Tier 2 capital, and replaced this with new CRD IV compliant issuance of GBP450m AT1 (including an equity conversion mechanism) and GBP475m Tier 2 issued by CYBG. CYBG simultaneously downstreamed the proceeds in the same form to Clydesdale Bank PLC, with the only material difference being the loss absorption mechanism for Clydesdale Bank PLC which is a Permanent Write Down of the instrument not equity conversion. The repurchase took place at market value and this resulted in a net gain of GBP1m which was realised within the Group.

The Group's capital position at 31 March 2016 is summarised below.

 
                                      31 Mar   30 Sep   31 Mar 
 Regulatory capital (1)                 2016     2015     2015 
  CET1 capital                          GBPm     GBPm     GBPm 
-----------------------------------  -------  -------  ------- 
  Capital Instruments                     88      223    2,232 
  Share premium account                    -      670        - 
  Retained earnings and 
   other reserves (2)                  2,987    2,097      489 
  Regulatory adjustments 
   and deductions: 
  Prudent valuation adjustment 
   (3)                                   (7)      (5)      (2) 
  Intangible assets (4)                (285)    (265)    (237) 
  Deferred tax asset ("DTA") 
   relying on future profitability 
   (5)                                 (246)    (273)    (210) 
  Defined benefit pension 
   fund assets (net of deferred 
   tax liabilities) (6)                (101)     (42)     (73) 
                                       2,436    2,405    2,199 
-----------------------------------  -------  -------  ------- 
 
 Tier 1 capital 
-----------------------------------  -------  -------  ------- 
  Additional Tier 1 ("AT1") 
   capital instruments                   450      450      450 
 Total Tier 1 capital                  2,886    2,855    2,649 
-----------------------------------  -------  -------  ------- 
 
 
 Tier 2 capital 
--------------------------  ------  ------  ------ 
  Subordinated debt            475     460     475 
  Credit risk adjustments      144     138     128 
  Excess Tier 2 capital 
   (7)                           -       -     (5) 
 -------------------------  ------  ------  ------ 
                               619     598     598 
 -------------------------  ------  ------  ------ 
 Total capital               3,505   3,453   3,247 
==========================  ======  ======  ====== 
 

(1) This table shows the capital position on a CRD IV "transitional" basis. As at 30 September 2015 this included grandfathered legacy Tier 2 instruments under the transitional rules implemented by the PRA. These instruments were replaced and are fully compliant with CRD IV at 31 March 2016, accordingly the 31 March 2016 capital also reflects the CRD IV "fully loaded" basis.

(2) Retained earnings in the table above include unverified interim profits. Comparative disclosures and associated ratios have been amended to conform with the current period's presentation.

(3) A prudent valuation adjustment is applied in respect of fair valued instruments as required under regulatory capital rules.

(4) Intangible assets do not qualify as capital for regulatory purposes.

(5) Under CRD IV, deferred tax assets that rely on future profitability are deducted from CET1 capital.

(6) Under CRD IV, defined benefit pension fund assets shall be deducted from CET1 capital (net of deferred tax liability).

(7) Under PRA requirements, institutions must meet Pillar 1 and Pillar 2A with at most 25% T2 capital. Accordingly excess Tier 2 capital is deducted.

Business and financial review (continued)

Capital position (continued)

 
 Risk-weighted assets (1)        31 Mar   30 Sep   31 Mar 
                                   2016     2015     2015 
                                   GBPm     GBPm     GBPm 
------------------------------  -------  -------  ------- 
  Retail mortgages                7,946    7,526    7,264 
  SME lending                     6,900    7,044    7,387 
  Other retail lending              953      951      976 
  Other lending                      91      113       86 
  Other (2)                         568      660      633 
 -----------------------------  -------  -------  ------- 
  Credit risk                    16,458   16,294   16,346 
  Credit valuation adjustment       223      206      137 
  Operational risk                1,589    1,589    1,565 
  Counterparty risk                 180      138      152 
 -----------------------------  -------  -------  ------- 
 Total risk-weighted assets      18,450   18,227   18,200 
==============================  =======  =======  ======= 
 
 Capital ratios 
------------------------------  -------  -------  ------- 
 CET1 ratio (3)                   13.2%    13.2%    12.1% 
 Tier 1 ratio                     15.6%    15.7%    14.6% 
 Total capital ratio              19.0%    18.9%    17.8% 
------------------------------  -------  -------  ------- 
 

(1) Risk-weighted assets ("RWAs") are calculated under the standardised approach.

(2) The items included in the "other" exposure class that attract a capital charge include items in the course of collection, cash in hand, fixed assets and deferred tax assets that rely on future profitability.

(3) CET1 capital is comprised of shares issued and related share premium, retained earnings and other reserves less specified regulatory adjustments.

 
 Reconciliation of statutory            31 Mar   30 Sep   31 Mar 
  total equity to regulatory              2016     2015     2015 
  capital                                 GBPm     GBPm     GBPm 
-------------------------------------  -------  -------  ------- 
 Statutory total equity                  3,531    3,443    3,174 
 Pension regulatory adjustments          (101)     (42)     (73) 
 Deductions from capital                 (292)    (270)    (239) 
 Equity-based compensation 
  reserve                                  (6)      (3)      (3) 
 DTA relying on future profitability     (246)    (273)    (210) 
 Regulatory Tier 1 capital               2,886    2,855    2,649 
=====================================  =======  =======  ======= 
 

Business and financial review (continued)

Capital position (continued)

 
 Minimum Pillar 1 capital        31 Mar   30 Sep 
  requirements                     2016     2015 
                                   GBPm     GBPm 
-----------------------------   -------  ------- 
 Credit risk                      1,317    1,304 
 Operational risk                   127      127 
 Counterparty risk                   14       11 
 Credit valuation adjustment         18       16 
 Tier 1 regulatory capital 
  requirements                    1,476    1,458 
==============================  =======  ======= 
 
 
 Regulatory capital flow of                31 Mar    30 Sep 
  funds                                      2016      2015 
                                             GBPm      GBPm 
---------------------------------------   -------  -------- 
 CET1 capital 
 CET1 capital at 1 October                  2,405     1,747 
 Share capital: ordinary share 
  new issuance                                  -       350 
 Share for share exchange and               (135) 
  nominal reduction                                       - 
 Share premium                              (670)       670 
 Retained earnings and other 
  reserves (including structured 
  entities)                                   890     1,755 
 Prudent valuation adjustment                 (2)       (3) 
 Intangible assets                           (20)      (52) 
 DTA relying on future profitability           27      (50) 
 Defined benefit pension fund 
  assets                                     (59)       (3) 
 Share capital reduction                        -   (2,009) 
 Pension fund deficit adjustment                -         - 
---------------------------------------   -------  -------- 
                                            2,436     2,405 
 ---------------------------------------  -------  -------- 
 Tier 1 capital 
 Tier 1 capital at 1 October                  450       300 
 Capital instruments repurchased:           (450) 
  Perpetual Capital Notes                                 - 
 Capital instruments issued: Perpetual        450 
  Subordinated Contingent Convertible 
  Notes                                                   - 
 Capital instruments issued: 
  AT1 Perpetual Capital Notes                   -       150 
----------------------------------------  -------  -------- 
                                              450       450 
 ---------------------------------------  -------  -------- 
 Total Tier 1 capital 
---------------------------------------   -------  -------- 
                                            2,886     2,855 
 ---------------------------------------  -------  -------- 
 Tier 2 capital 
 Tier 2 capital at 1 October                  598     1,260 
 Credit risk adjustments                        6         3 
 Subordinated debt redemption                   -     (665) 
 Capital instruments repurchased:           (475) 
  Subordinated Debt                                       - 
 Capital instruments issued:                  475 
  Subordinated Debt                                       - 
 Removal of minority interest                  15 
  deduction on Subordinated 
  Debt                                                    - 
---------------------------------------   -------  -------- 
                                              619       598 
 ---------------------------------------  -------  -------- 
 
 Total capital                              3,505     3,453 
========================================  =======  ======== 
 
 
 Risk-weighted asset flow statement              GBPm 
--------------------------------------------  ------- 
 Risk-weighted assets at 1 October 2015        18,227 
 Book size growth / (reduction)                   243 
 Book quality (improvement) / deterioration      (20) 
 Methodology and policy                             - 
 Risk-weighted assets at 31 March 2016         18,450 
============================================  ======= 
 

Business and financial review (continued)

Capital position (continued)

 
                                                                     At 30 September 
                                   At 31 March 2016                        2015 
                            ------------------------------  --------------------------------- 
 Capital requirements          Capital                         Capital               Exposure 
  for calculating RWAs        required      RWA   Exposure    required      RWA    (restated) 
                                  GBPm     GBPm       GBPm        GBPm     GBPm          GBPm 
--------------------------  ----------  -------  ---------  ----------  -------  ------------ 
 
 Central Governments 
  or Central Banks                   -        -      6,240           -        -         6,477 
 
 Regional Governments 
  or Local Authorities               2       22        225           2       22           222 
 
 Public Sector Entities              -        3          3           -        3             3 
 Multilateral development 
  banks                              -        -        199           -        -           100 
 
 Financial institutions             15      180      1,236          18      222           818 
 
 Corporates                        254    3,179      3,520         262    3,264         3,621 
 
 Retail                             75      932      1,243          74      930         1,240 
 
 Secured by mortgages 
  on immovable property            893   11,167     26,260         869   10,862        25,241 
 
 Exposures in default               38      472        389          34      427           356 
 Collective investments 
  undertakings (CIU)                 -        3          3           -        3             3 
 Equity exposures                    1       16         14           1       16            10 
 Items associated 
  with particularly 
  high risk                          1       10          7           -        -             - 
 Other items                        38      474      2,049          44      545         1,905 
 
 Total credit risk               1,317   16,458     41,388       1,304   16,294        39,996 
==========================  ==========  =======  =========  ==========  =======  ============ 
 
 Operational risk                  127    1,589                    127    1,589 
 Counterparty risk                  14      180                     11      138 
 Credit valuation 
  adjustment                        18      223                     16      206 
                                                            ----------  ------- 
                                 1,476   18,450                  1,458   18,227 
==========================  ==========  =======             ==========  ======= 
 

The "Exposure" amounts disclosed above are post Credit Conversion Factors and pre Credit Risk Mitigation. Comparative disclosures have been restated to conform with the current period's presentation.

 
 Leverage ratio                      31 Mar   30 Sep 
                                       2016     2015 
                                       GBPm     GBPm 
--------------------------------   --------  ------- 
 Total Tier 1 capital for the 
  leverage ratio 
 Total CET1 capital                   2,436    2,405 
 AT1 capital                            450      450 
---------------------------------  --------  ------- 
 Total Tier 1                         2,886    2,855 
---------------------------------  --------  ------- 
 Exposures for the leverage 
  ratio 
 Total assets as per published 
  financial statements               38,723   38,705 
 Adjustment for off-balance 
  sheet items                         1,983    1,998 
 Adjustment for derivative 
  financial instruments                  38       19 
 Adjustment for securities              557 
  financing transactions (SFTs)                    - 
 Other adjustments                    (639)    (585) 
 Leverage ratio exposure             40,662   40,137 
---------------------------------  --------  ------- 
 Leverage ratio                        7.1%     7.1% 
---------------------------------  --------  ------- 
 

Business and financial review (continued)

Credit ratings

The Group (then CYBI) was rated by Standard & Poor's (S&P) and Fitch for the first time in 2015. Upon demerger from NAB the ratings for CYBI were withdrawn and new ratings were published for CYBG. S&P assigned a long-term credit rating of "BBB-" to the Group, two notches below that of Clydesdale Bank PLC, reflecting their non-operating holding company methodology. Fitch assigned an issuer default rating of "BBB+", in line with that of Clydesdale Bank PLC again reflecting their holding company methodology. The outlook for both ratings is stable.

The lower ratings than those assigned to CYBI at the full year reflect the absence of any parental support uplift in rating.

The Group's long-term credit ratings are summarised below:

 
                       Outlook as 
                           at                   As at 
                                     -------------------------- 
                                       31 Mar   30 Sep   31 Mar 
                     23 May 2016(1)      2016     2015     2015 
------------------  ---------------  --------  -------  ------- 
 Fitch                   Stable          BBB+     A(2)      n/a 
 Standard & Poor's       Stable          BBB-   BBB(2)      n/a 
------------------  ---------------  --------  -------  ------- 
 

(1) For detailed background on the latest credit opinions, including commentary on the impact of the demerger and IPO, by S&P and Fitch, please refer to the respective rating agency websites.

(2) CYBI.

Funding and liquidity

The Group continues to have a strong funding and liquidity position and seeks to achieve an appropriate balance between profitability and liquidity risk. Funding is predominantly provided by Retail and SME customers and this is supported by medium term secured funding issuance from the Group's Lanark and Lannraig securitisation programmes and its Regulated Covered Bond platform. These funding programmes are a source of strength for the Group and leverage the Group's high quality mortgage book. The Group ensures that funding is in place before lending to customers.

The LDR increased from 109% to 113% due to growth in customer lending combined with a managed reduction in short-term corporate deposits which provided little liquidity benefit to the Group.

The Group's liquid assets are calibrated to the Board's view of liquidity risk appetite and remain at a prudent level above PRA requirements. The portfolio is managed by diversifying the mix of assets held to reduce basis risk and optimise the yield. Core liquidity is held predominantly in deposits with central banks and UK Government Gilts. Total unencumbered liquid assets were managed lower from GBP5,542m to GBP3,864m. This is primarily due to a lower balance with the BoE as a result of the lending growth and deposit actions described above. The Group was compliant with all internal and regulatory liquidity metrics at 31 March 2016.

 
 Liquid asset reserve                         31 Mar    30 Sep 
                                                2016      2015 
                                                GBPm      GBPm 
------------------------------------------  --------  -------- 
 Cash and balances with central banks          4,974     6,431 
 Encumbered cash balances                    (2,398)   (2,301) 
------------------------------------------  --------  -------- 
                                               2,576     4,130 
------------------------------------------  --------  -------- 
 Financial assets available for sale           1,478     1,462 
 Encumbered available for sale securities      (190)      (50) 
------------------------------------------  --------  -------- 
                                               1,288     1,412 
 Total unencumbered liquid assets              3,864     5,542 
==========================================  ========  ======== 
 

In addition to the above, as at 31 March 2016, the Group had GBP3.5bn (30 September 2015: GBP3.9bn) of gross eligible collateral pre-positioned with the BoE for potential use in its liquidity facilities.

Business and financial review (continued)

Funding and liquidity (continued)

 
                                                                            30 September 
                                      31 March 2016                              2015 
                           -----------------------------------  --------------------------  ------- 
                            Encumbered   Unencumbered    Total   Encumbered   Unencumbered    Total 
                                  GBPm           GBPm     GBPm         GBPm           GBPm     GBPm 
-------------------------  -----------  -------------  -------  -----------  -------------  ------- 
 Cash and balances 
  with central 
  banks                          2,398          2,576    4,974        2,301          4,130    6,431 
 Due from related 
  entities                           -              -        -          624            162      786 
 Due from other 
  banks                            612            654    1,266            3            125      128 
 Financial assets 
  available for 
  sale                             190          1,288    1,478           50          1,412    1,462 
 Loans and advances 
  to customers                   6,699         21,817   28,516        7,398         20,084   27,482 
-------------------------  -----------  -------------  -------  -----------  -------------  ------- 
                                 9,899         26,335   36,234       10,376         25,913   36,289 
=========================  ===========  =============  =======  ===========  =============  ======= 
 
 Encumbered cash and balances 
  with central banks 
 Note cover                      2,131                                2,033 
 Cash ratio deposit                 45                                   44 
 EU payment system 
  pre-funding                        3                                    5 
 UK payment system 
  collateral                       219                                  219 
-------------------------  -----------                          ----------- 
                                 2,398                                2,301 
=========================  ===========                          =========== 
 Encumbered balances due from 
  related entities 
 Structured funding 
  - GIC account 
  balances                           -                                  380 
 Cash collateral 
  supporting derivatives 
  transactions                       -                                  244 
-------------------------  -----------                          ----------- 
                                     -                                  624 
=========================  ===========                          =========== 
 Encumbered balances due from 
  other banks 
 Structured funding 
  - GIC accounts                   328 
 Cash collateral 
  supporting derivative 
  transactions                     282                                    1 
 Cash margin 
  supporting repurchase 
  ("repo") transactions              2                                    2 
-------------------------  -----------                          ----------- 
                                   612                                    3 
=========================  =========== 
 Encumbered investments - 
  financial assets available 
  for sale 
 Payment system 
  collateral (1)                    74                                   50 
 Repurchase ("repo") 
  transaction                                                             - 
  collateral (1)                   116 
-------------------------  -----------                          ----------- 
                                   190                                   50 
=========================  ===========                          =========== 
 Encumbered loans and 
  advances to customers 
 Structured Programme 
  collateral - 
  Lanark Master 
  Trust                          3,849                                4,275 
 Structured Programme 
  collateral - 
  Regulated Covered 
  Bond                           1,357                                1,475 
 Structured Programme 
  collateral - 
  Lannraig Master 
  Trust                          1,493                                1,648 
-------------------------  -----------                          ----------- 
                                 6,699                                7,398 
=========================  ===========                          =========== 
 

(1) Market value of securities posted as collateral.

 
 Liquid assets                    31 Mar   30 Sep   31 Mar 
                                    2016     2015     2015 
                                   GBPbn    GBPbn    GBPbn 
-------------------------------  -------  -------  ------- 
 UK Government Treasury Bills 
  and Gilts                          1.3      1.3      1.1 
 Cash and cash at central bank       2.9      4.4      5.1 
 Note cover (1)                      2.1      2.0      2.0 
 Other debt securities               0.2      0.1      0.2 
                                     6.5      7.8      8.4 
===============================  =======  =======  ======= 
 
   (1)      Note cover is excluded from PRA regulatory liquidity. 

Business and financial review (continued)

Principal Risks and Uncertainties

The following section summarises the principal risks and uncertainties to which the Group is exposed, along with the Group's approach to mitigating these risks.

The principal areas of risk to the Group's business model are outlined below.

 
 Principal risks                   Key mitigating actions 
--------------------------------  ------------------------------------------------------------- 
 Credit risk: is the risk 
  that a counterparty, customer      *    Significant Credit Risk strategies and Credit Risk 
  or obligor will fail to                 Appetite are approved and reviewed by the Board and 
  meet its obligations to                 Board's Risk Committee where CYBG's tolerance for 
  CYBG in accordance with                 Credit Risk is agreed. 
  agreed terms and arises 
  from the Bank's lending 
  activities in addition             *    Strategies employed to mitigate credit risk include 
  to markets and trading                  imposing standard underwriting policies, taking 
  activities.                             collateral over property, forbearance, where there is 
                                          a realistic prospect of being repaid, and entering 
                                          into derivative and master netting agreements. 
 
 
                                     *    The Credit Portfolio is closely monitored including 
                                          risk sensitivity analysis and review of asset quality 
                                          metrics with actions initiated where required. 
--------------------------------  ------------------------------------------------------------- 
 Operational risk (excluding 
  conduct risk) is the risk          *    CYBG has an established Operational Risk Framework to 
  of loss resulting from                  enable identification, management and mitigation of 
  inadequate or failed internal           operational risks. 
  processes, people and 
  systems or from external 
  events. It includes supplier       *    Risk categories, aligned to Basel II, are used to 
  relationships and legal                 categorise and facilitate the consistent 
  risk, but excludes strategic            identification, assessment, mitigation, monitoring 
  and reputation risks.                   and reporting of risks and events. 
  Impacts from Operational 
  Risks arise from the day 
  to day activities of the           *    Supplier relationships are categorised based on 
  Group, which may result                 criticality of the support provided. Contingency 
  in direct or indirect                   planning focuses on alternative options and 
  losses and could adversely              management approaches in the event of an outage with 
  impact the Group's financial            regular scenario tests performed. 
  performance and position. 
--------------------------------  ------------------------------------------------------------- 
 Regulatory risk is the 
  risk of failing to identify,       *    CYBG continues to proactively assess the impacts from 
  monitor, shape and implement            legal and regulatory developments and participates 
  changes and developments                with the various regulatory bodies and industry 
  in the regulatory environment,          forums to ensure that it is able to identify and 
  and the risk of damaging                respond to proposed regulatory changes and mitigate 
  CYBG's relationship with                risks to CYBG and its stakeholders. 
  regulators and other external 
  authorities. 
                                     *    CYBG has a Regulatory Engagement Policy designed to 
                                          ensure an open and cooperative relationship is 
                                          maintained with CYBG's Regulators at all times. 
 
 
                                     *    Continued and significant senior management focus and 
                                          levels of business resource are directed towards 
                                          maintaining full regulatory compliance. 
 
 
                                     *    The Risk Committee approves all material changes to 
                                          regulatory policy and protocols. CYBG's governing 
                                          principles include the management and maintenance of 
                                          regulatory policies and regulatory engagement. 
--------------------------------  ------------------------------------------------------------- 
 

Business and financial review (continued)

 
 Principal risks (continued)         Key mitigating actions 
----------------------------------  ------------------------------------------------------------- 
 Compliance risk is the 
  risk of failing to understand        *    The CRO and Risk Leadership Team consider compliance 
  and comply with relevant                  risk topics when setting Risk Appetite and through 
  laws, regulations, licence                ongoing risk assessment, profiling and reporting. 
  conditions, supervisory 
  requirements, self-regulatory 
  industry codes of conduct            *    A Risk Management Oversight and Compliance Monitoring 
  and voluntary initiatives,                Plan is approved by CYBG's Board's Risk Committee on 
  internal policies, standards,             an annual basis which independently assesses the 
  procedures and frameworks.                Control Framework underpinning compliance with laws 
                                            and regulations. 
 
 
                                       *    All CYBG employees are required to achieve mandated 
                                            standards to meet their 'Compliance Gateway' 
                                            obligations. 
----------------------------------  ------------------------------------------------------------- 
 Conduct risk: is the risk 
  that CYBG's operating                *    CYBG has a Conduct Framework, with supporting target 
  model, culture or actions                 outcomes and operating principles to ensure its 
  result in unfair outcomes                 business model and supporting business practices 
  to customers.                             achieve fair customer outcomes. 
 
 
                                       *    Products are designed and sold to meet customer needs 
                                            and expectations with governance processes embedded 
                                            to ensure those objectives are met. 
 
 
                                       *    As part of the demerger, NAB and CYBG have entered 
                                            into a Conduct Indemnity Deed where NAB has agreed to 
                                            provide CYBG with an indemnity in respect of certain 
                                            historic liabilities relating to conduct in the 
                                            period prior to the demerger date. 
----------------------------------  ------------------------------------------------------------- 
 Balance sheet and liquidity 
  risk is the risk of being            *    Liquidity is managed in accordance with standards 
  unable to meet current                    that are approved by the Board as part of the ILAAP. 
  and future financial obligations          Liquidity is managed on a daily basis, ensuring 
  as they fall due at acceptable            compliance with the Group's OLAR, LCR and that normal 
  cost, including the obligation            daily cash requirements are met and adequate sources 
  to repay deposits on demand               of liquidity are available to support unforeseen cash 
  or at their contractual                   outflows. 
  maturity dates, repay 
  borrowings and loan capital 
  as they mature, pay operating        *    CYBG has a designated Prudential Risk team who 
  expenses and tax, pay                     independently monitor, oversee and challenge Balance 
  dividends, and the ability                Sheet and Liquidity risks. 
  to fund new and existing 
  loan commitments. 
                                       *    CYBG has a detailed annual funding plan intended to 
                                            ensure diversification of funding sources. 
 
 
                                       *    CYBG has a contingency funding plan, which is used to 
                                            detail actions to be taken in the event of an 
                                            escalated liquidity requirement. 
 
 
                                       *    CYBG completes a formal annual assessment of 
                                            Liquidity Adequacy which is shared with the PRA. This 
                                            is prepared in conjunction with key stakeholders 
                                            across CYBG, and includes analysis of key risks with 
                                            consideration of stress scenarios. 
----------------------------------  ------------------------------------------------------------- 
 Market risk is the risk 
  associated with adverse              *    Interest rate risk management is overseen by the 
  changes in the fair value                 Asset and Liability Committee with delegation for day 
  of positions held by CYBG                 to day management given to CYBG's treasury division, 
  as a result of movements                  principally through the use of interest rate swaps 
  in market factors such                    and by cash flow netting from its assets and 
  as interest rates, foreign                liabilities. 
  exchange rates, volatility 
  and credit spreads. 
                                       *    Basis risk is managed through a combination of 
                                            wholesale market basis risk management products, 
                                            pricing strategies and product innovation. 
 
 
                                       *    To inform the impact of interest rate risk on future 
                                            net interest income, value at risk and earnings at 
                                            risk measures are used, complemented by sensitivity 
                                            and scenario analysis. 
----------------------------------  ------------------------------------------------------------- 
 

Business and financial review (continued)

 
 Principal risks (continued)        Key mitigating actions 
---------------------------------  ------------------------------------------------------------- 
 Strategic risk is the 
  risk of significant loss            *    The CYBG Board is ultimately responsible for 
  or damage arising from                   overseeing the execution of the strategic plan and 
  business decisions that                  associated strategic risk, and on the recommendation 
  impact the long-term interests           of the CEO and executive management, the Board 
  of stakeholders or from                  approves CYBG's strategic and operational plans. 
  an inability to adapt 
  to external developments. 
                                      *    CYBG considers strategic risk as part of the Board's 
                                           risk profile. 
 
 
                                      *    A consolidated report outlining the triggers and 
                                           exposure to strategic risk is independently prepared 
                                           and presented to the Board's Risk Committee by the 
                                           CRO. 
---------------------------------  ------------------------------------------------------------- 
 Financial crime risk: 
  Financial crime risk is             *    CYBG has an established Financial Crime Framework 
  the risk of failing to                   supporting ongoing management, monitoring and 
  understand and comply                    mitigation of Financial Crime Risk. 
  with relevant laws, regulations 
  and supervisory requirements 
  relating to money laundering,       *    CYBG maintains processes aimed at minimising the risk 
  terrorism financing, bribery             of financial crime through ongoing risk assessment, 
  and corruption and sanctions             monitoring and reporting, appropriate KYC and the 
  and embargoes. It also                   development and implementation of an anti-money 
  includes risks associated                laundering programme. 
  with external or internal 
  acts intended to defraud, 
  misappropriate, and circumvent;     *    CYBG operates zero tolerance for internal fraud and 
  policy, funds, information,              has a control framework in place to mitigate against 
  regulations and property.                this risk. 
---------------------------------  ------------------------------------------------------------- 
 

Further details of these risks and the Company's risk management framework and policies are provided in the prospectus relating to the admission of the Company's ordinary shares to the Official List of the Financial Conduct Authority and to trading on the London Stock Exchange. Copies of the prospectus are available at http://www.cybg.com/investor-centre/cybg-demerger/

The Group monitors the environment in which it operates to identify emerging risks that may have an impact on its operations, the Group currently considers its top emerging risks to be:

 
 Emerging risks                       Key mitigating actions 
-----------------------------------  ------------------------------------------------------------ 
 Risks relating to the 
  Macro-economic environment:           *    The CYBG credit portfolio continues to be monitored 
  While CYBG's Customer                      closely with appetite adjusted where appropriate and 
  base is, and is expected                   risk sensitivity analysis is conducted on an ongoing 
  to remain, predominantly                   basis in higher risk areas such as Oil & Gas 
  UK based, its' business                    dependent sectors. 
  will be subject to inherent 
  risks arising from macro-economic 
  conditions in the UK and              *    CYBG has applied a severe stress scenario to the 
  geo-political uncertainty;                 Funding Plan to demonstrate the potential impact of 
  such as the Referendum                     severe market disruption with regard to possible 
  on the UK's membership                     'Brexit' and appropriate alternative actions are 
  of the EU. The impact                      agreed to prevent breaches of Risk Appetite. 
  of the sustained low interest 
  rate environment with 
  delays in expected increases          *    Regular reviews are undertaken to assess strategic 
  in the Bank of England                     implications with adjustments made to minimise and 
  base rate and depressed                    negate potential impacts. 
  oil prices may impact 
  economic growth and have 
  implications relative 
  to the Group's strategic 
  objectives. These and 
  other global events also 
  have the potential to 
  trigger changes in market 
  risk pricing which could 
  lead to rising funding 
  costs. 
-----------------------------------  ------------------------------------------------------------ 
 

Business and financial review (continued)

 
 Emerging risks (continued)          Key mitigating actions 
----------------------------------  ------------------------------------------------------------- 
 Reliance on previous parent: 
  There is a risk that the             *    Transitional Services Agreements (TSAs) are in place 
  functions and processes                   with NAB to provide ongoing support for a small 
  developed and restructured                number of functions and processes. 
  as part of the separation 
  from NAB may not operate 
  as intended or have not              *    Formal TSA exit plans are in place supported by 
  been properly created                     appropriate governance, resource and expertise to 
  or completed which could                  ensure TSA exit milestones are achieved. 
  result in operational 
  difficulties. 
                                       *    Other functions and processes already transitioned 
                                            were tested for readiness and are now subject to 
                                            oversight through the Group's Risk Management 
                                            Framework. 
----------------------------------  ------------------------------------------------------------- 
 BTL lending: Falling or 
  flat rental rates and                *    CYBG's has a balanced portfolio with growth through a 
  decreasing capital values,                number of channels and products. 
  whether coupled with higher 
  mortgage interest rates 
  or not, could reduce the             *    CYBG focusses on customer affordability and conducts 
  potential returns from                    full BTL credit assessments based on the customer's 
  BTL mortgages. Regulatory                 net income and expenditure, as opposed to solely on 
  changes such as the Finance               rental yields. 
  (No 2) Act 2015 proposing 
  limits to the income tax 
  relief on mortgage interest          *    Customer affordability is also subject to an interest 
  expense available from                    rate stress at the time of application which exceeds 
  6 April 2016 and additional               the rate proposed in the PRA's BTL Consultation 
  3% on stamp duty on the                   Paper. 
  purchase of a second or 
  subsequent residential 
  property from 1 April                *    The CYBG's credit portfolio is subject to regular 
  2016 may result in lower                  monitoring and stress testing which includes scenario 
  yields on BTL property                    analysis on BTL lending. 
  investments and may negatively 
  affect mortgage supply 
  and demand.                          *    Risk Appetite includes a number of relevant BTL 
                                            measures which are continually reviewed and, where 
                                            required, adjusted. 
----------------------------------  ------------------------------------------------------------- 
 Cybercrime and IT: There 
  is a risk that CYBG may                *    CYBG continues to invest and enhance information 
  not appropriately respond                   security defences in response to emerging and known 
  to the increased threat                     threats. 
  of cybercrime associated 
  with digital expansion 
  and the industry wide                  *    CYBG has procedures to ensure compliance with data 
  risk of traditional banking                 protection regulations by its employees and 
  information technology                      third-party service providers, and implements 
  infrastructure and digital                  security measures to help prevent cyber-theft. 
  technologies becoming 
  obsolete. An inability 
  to keep pace with industry 
  trends and customer expectations 
  may materially affect 
  CYBG's financial and operational 
  performance. 
----------------------------------  ------------------------------------------------------------- 
 Regulatory capital requirements: 
  CYBG may be impacted by              *    CYBG is required to maintain minimum levels of 
  certain revisions in the                  capital and reserves relative to the balance sheet 
  methodology for calculating               size and risk profile of its operations. 
  regulatory capital which 
  may include, amongst others, 
  changes to the approach              *    CYBG assesses the impact of changes to prudential 
  for calculating the standardised          requirements and, when appropriate, will seek to 
  approaches for credit                     mitigate the impact of changes by applying changes to 
  risk and operational risk,                business processes. 
  on which the Basel Committee 
  on Banking Supervision 
  is consulting. Other revisions       *    CYBG has announced its intention to implement an 
  may include the regulatory                Internal Ratings Based approach to managing 
  capital treatment of interest             Regulatory Capital. 
  rate risk in the banking 
  book. 
----------------------------------  ------------------------------------------------------------- 
 

Business and financial review (continued)

 
 Emerging risks (continued)         Key mitigating actions 
---------------------------------  -------------------------------------------------------------- 
 Banking reform, ring fencing 
  and resolution: The relevant        *    The majority of CYBG's activities are expected to be 
  regulatory authorities                   permitted activities for ring-fenced banks under the 
  in the UK and Europe have                proposed rules. To the extent that the final rules 
  proposed reforms to a                    apply, CYBG does not expect to make changes to its 
  number of aspects of the                 current legal structure and it is the intention of 
  banking sector, including,               the Group that activities which do not comply with 
  among others, institutional              the final rules for a ring-fenced bank will be 
  structure, resolution                    discontinued. Based on current proposals this is not 
  procedures, payment services             expected to have a material impact on CYBG's 
  and deposit guarantees.                  operations. 
  While the impact of these 
  regulatory developments 
  remains uncertain, CYBG             *    CYBG assesses each publication and appropriate action 
  expects that the evolution               is taken where required. A refresh of the Recovery 
  of these and future initiatives          and Resolution Plan is ongoing and will take account 
  could impact on CYBG's                   of the new rules, including incoming proposals. 
  business, financial conditions 
  and results of operations. 
---------------------------------  -------------------------------------------------------------- 
 Minimum Requirement for 
  own funds and Eligible              *    CYBG has responded to the PRA Consultation Paper, 
  Liabilities (MREL): While                issued by the regulator in December 2015, and the 
  not applicable until 2020,               MREL is expected to be advised to CYBG in 2016. MREL 
  MREL has the potential                   will take effect from 2020. The impact on CYBG may 
  to increase funding costs                involve issuing forms of debt that can be bailed-in 
  due to the need to hold                  which would be expected to raise the overall cost of 
  a greater value of debt                  funds of CYBG. 
  that can be subject to 
  a bail in. The requirements 
  remain subject to Regulatory 
  interpretation and CYBG 
  expects - the evolution 
  of this could raise further 
  potential risk. 
---------------------------------  -------------------------------------------------------------- 
 Potential changes to UK 
  corporation tax: The UK               *    CYBG's Tax team reviews emerging legislation, 
  tax environment for Banking                assesses its likely impact, advises management and, 
  Groups is unsettled. Recent                if considered appropriate, recommends mitigating 
  legislative changes have                   actions. 
  reduced the rate at which 
  historic tax losses may 
  be used to offset profits.            *    CYBG is an active participant in industry bodies 
  A further reduction (from                  debating proposed changes. Further, CYBG responds, 
  50% to 25%) was announced                  both through relevant industry bodies and directly, 
  in the March 2016 budget,                  to significant published consultations. This direct 
  though details, including                  engagement minimises the risk of legislation being 
  the start date and interaction             developed without proper regard to practical 
  with other proposed tax                    circumstances that may impact CYBG and other tax 
  changes, are not yet available.            payers. 
 
  This change, if enacted 
  alongside further reduction           *    CYBG maintains ongoing relationships with 
  in the mainstream rate                     professional accounting and legal advisors to ensure 
  of tax, will require a                     it is appraised of technical developments and their 
  reassessment of the carrying               potential implications. 
  value of deferred tax 
  assets. This may result 
  in a significant adverse 
  impact on the total value 
  of deferred tax assets 
  recognised on the balance 
  sheet. Other changes announced 
  but not yet enacted include 
  a proposed restriction 
  on the tax deductibility 
  of interest and interest-like 
  amounts. Any restriction 
  in interest expense could 
  increase the tax charge. 
  The application of this 
  proposed change to Financial 
  Services businesses is 
  under consultation between 
  the industry and HM Treasury. 
---------------------------------  -------------------------------------------------------------- 
 Use of data: The EU Commissions 
  General Data Protection             *    CYBG has policies and controls in place for use of 
  Regulation is to be introduced           data relative to employees and any third-party 
  from 25 May 2018 meaning                 service providers. 
  that CYBG will be subject 
  to increased regulatory 
  burden when processing              *    Technological efficiency and automation are widely 
  personal Customer, employee              used in CYBG's business to process high volumes of 
  and other data in the                    transactions enabling centralised control. 
  conduct of its business 
  and may be subject to 
  increased sanctions for             *    Process improvements and enhancements have been 
  breach. Changes to legislation           implemented to enhance data capture, data management 
  may also inhibit CYBG's                  and validation. 
  ability to use data to 
  carry out its business 
  objectives.                         *    CYBG continues to monitor legal and regulatory 
                                           developments to ensure the Group remains compliant. 
---------------------------------  -------------------------------------------------------------- 
 

Statement of Directors' responsibilities

The Directors confirm that to the best of their knowledge these interim condensed consolidated financial statements have been prepared in accordance with International Accounting Standard 34, "Interim Financial Reporting" ("IAS 34") as adopted by the European Union and that the interim management report includes a fair review of the information required by DTR 4.2.7R and DTR 4.2.8R, namely:

a) an indication of important events that have occurred during the six months ended 31 March 2016 and their impact on the condensed consolidated interim financial statements and a description of the principal risks and uncertainties for the remaining six months of the financial year; and

b) material related party transactions in the six months ended 31 March 2016 and any material changes in the related party transactions described in the last annual report of CYBI Limited.

Signed by order of the Board

David Duffy

Chief Executive Officer

23 May 2016

Independent review report to the members of CYBG PLC

Introduction

We have been engaged by CYBG PLC to review the condensed set of financial statements in the half-yearly financial report for the six months ended 31 March 2016 which comprises the interim condensed consolidated income statement, interim condensed consolidated statement of comprehensive income, interim condensed consolidated balance sheet, interim condensed consolidated statement of changes in equity, interim condensed consolidated statement of cash flows and the related explanatory notes 1 to 23. We have read the other information contained in the half-yearly financial report and considered whether it contains any apparent misstatements or material inconsistencies with the information in the condensed set of financial statements.

This report is made solely to the Company in accordance with guidance contained in International Standard on Review Engagements 2410 (UK and Ireland) "Review of Interim Financial Information Performed by the Independent Auditor of the Entity" issued by the Auditing Practices Board. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the Company, for our work, for this report, or for the conclusions we have formed.

Directors' Responsibilities

The half-yearly financial report is the responsibility of, and has been approved by, the Directors. The Directors are responsible for preparing the half-yearly financial report in accordance with International Accounting Standard 34, "Interim Financial Reporting," as adopted by the European Union and the Disclosure and Transparency Rules of the United Kingdom's Financial Conduct Authority.

As disclosed in note 1, the annual financial statements of the Group are prepared in accordance with International Financial Reporting Standards as adopted by the European Union. The condensed set of financial statements included in this half-yearly financial report has been prepared in accordance with International Accounting Standard 34, "Interim Financial Reporting", as adopted by the European Union.

Our Responsibility

Our responsibility is to express to CYBG PLC a conclusion on the condensed set of financial statements in the half-yearly financial report based on our review.

Scope of Review

We conducted our review in accordance with International Standard on Review Engagements 2410 (UK and Ireland), "Review of Interim Financial Information Performed by the Independent Auditor of the Entity" issued by the Auditing Practices Board for use in the United Kingdom. A review of interim financial information consists of making enquiries, primarily of persons responsible for financial and accounting matters, and applying analytical and other review procedures. A review is substantially less in scope than an audit conducted in accordance with International Standards on Auditing (UK and Ireland) and consequently does not enable us to obtain assurance that we would become aware of all significant matters that might be identified in an audit. Accordingly, we do not express an audit opinion.

Conclusion

Based on our review, nothing has come to our attention that causes us to believe that the condensed set of financial statements in the half-yearly financial report for the six months ended 31 March 2016 is not prepared, in all material respects, in accordance with International Accounting Standard 34 as adopted by the European Union and the Disclosure and Transparency Rules of the United Kingdom's Financial Conduct Authority.

Ernst & Young LLP

London

23 May 2016

Interim condensed consolidated financial statements

Contents

Interim condensed consolidated income statement

Interim condensed consolidated statement of comprehensive income

Interim condensed consolidated balance sheet

Interim condensed consolidated statement of changes in equity

Interim condensed consolidated statement of cash flows

   1.      Basis of preparation and accounting policies 
   2.      Segment information  39 
   3.      Net interest income  41 
   4.      Non-interest income  42 
   5.      Operating and administrative expenses 
   6.      Taxation 
   7.      Earnings per share  45 
   8.      Related party transactions 
   9.      Other financial assets and liabilities at fair value 
   10.    Derivative financial instruments 
   11.    Loans and advances to customers 
   12.    Impairment provisions on credit exposures 
   13.    Deferred tax 
   14.    Provisions for liabilities and charges 
   15.    Debt securities in issue 
   16.    Retirement benefit obligations 
   17.    Called up share capital 
   18.    Total equity 
   19.    Contingent liabilities and commitments 
   20.    Fair value of financial instruments 
   21.    Financial risk management 
   22.    Capital management overview 
   23.    Events after the balance sheet date 

Interim condensed consolidated income statement

for the six months ended 31 March 2016

 
                                             6 months            6 months         12 months 
                                                   to                  to             to 30 
                                                                                   Sep 2015 
                                                                                  (audited) 
                                               31 Mar              31 Mar              GBPm 
                                                 2016                2015 
                                          (unaudited)         (unaudited) 
                                  Note           GBPm                GBPm 
 
 Interest income and 
  similar income                                  550                 554             1,110 
 Interest expense and 
  similar charges                               (150)               (164)             (323) 
                                        -------------       -------------       ----------- 
 Net interest income               3              400                 390               787 
 
 Gains less losses on 
  financial instruments 
  at fair value                                     3                   6                 2 
 Other operating income                            89                 150               238 
                                        -------------       -------------       ----------- 
 Non-interest income               4               92                 156               240 
 
 Total operating income                           492                 546             1,027 
 
 Personnel expenses                             (137)               (120)             (266) 
 Restructuring expenses                             -                (12)              (17) 
 Depreciation and amortisation 
  expense                                        (41)                (40)              (83) 
 Other operating and 
  administrative expenses                       (225)               (191)             (868) 
 Total operating and 
  administrative expenses 
  before impairment losses         5            (403)               (363)           (1,234) 
 
 Operating profit/(loss) 
  before impairment losses                         89                 183             (207) 
 Impairment losses on 
  credit exposures                 12            (31)                (28)              (78) 
 
 Profit/(loss) on ordinary 
  activities before tax                            58                 155             (285) 
 
 Tax (expense)/credit              6             (22)                (18)                56 
 
 Profit/(loss) for the 
  period                                           36                 137             (229) 
                                        =============       =============       =========== 
 
 
 Profit/(loss) attributable 
  to ordinary shareholders                          6                 137             (247) 
 Profit attributable 
  to other equity holders                          30                   -                18 
                                        -------------       -------------       ----------- 
 Profit/(loss) for the 
  period attributable 
  to equity holders                                36                 137             (229) 
                                        =============       =============       =========== 
 
 
 Basic and diluted earnings 
  per share (pence)                7              1.4                16.9            (28.7) 
 
 

Comparative disclosures have been amended to conform with the current period's presentation as detailed in note 1.

All material items dealt with in arriving at the profit/(loss) before tax for the above periods relate to continuing activities.

The notes on pages 36 to 81 form an integral part of these interim condensed consolidated financial statements.

Interim condensed consolidated statement of comprehensive income

for the six months ended 31 March 2016

 
                                                  6 months            6 months 
                                                        to                  to 
                                                    31 Mar              31 Mar 
                                                      2016                2015 
                                                                                       12 months 
                                                                                           to 30 
                                                                                        Sep 2015 
                                               (unaudited)         (unaudited)         (audited) 
                                                      GBPm                GBPm              GBPm 
 
 Profit/(loss) for the 
  period                                                36                 137             (229) 
                                             -------------       -------------       ----------- 
 
 Items that may be reclassified 
  to the income statement 
 
 Change in cash flow hedge 
  reserve 
 Gains during the period                                34                   8                21 
 Transfers to the income 
  statement                                            (1)                (11)              (18) 
 Taxation thereon                                      (8)                   -                 - 
                                             -------------       -------------       ----------- 
                                                        25                 (3)                 3 
 Change in available for 
  sale reserve 
 Gains during the period                                 3                   9                 5 
 Transfers to the income 
  statement                                            (1)                   -                 - 
 Taxation thereon                                      (1)                 (2)               (1) 
                                             -------------       -------------       ----------- 
                                                         1                   7                 4 
 
 Total items that may be 
  reclassified to the income 
  statement                                             26                   4                 7 
                                             -------------       -------------       ----------- 
 
 Items that will not be reclassified 
  to the income statement 
 
 Remeasurement of defined 
  benefit pension plans                                 58                 (6)              (36) 
 Taxation thereon                                     (15)                   1                 7 
                                             -------------       -------------       ----------- 
                                                        43                 (5)              (29) 
 Change in asset revaluation 
  reserve 
 Transfer to retained profits                          (1)                 (1)                 - 
 Taxation thereon                                        -                   -                 - 
                                                       (1)                 (1)                 - 
 
 Total items that will 
  not be reclassified to 
  the income statement                                  42                 (6)              (29) 
                                             -------------       -------------       ----------- 
 
 Other comprehensive income/(losses) 
  net of tax                                            68                 (2)              (22) 
 
 Total comprehensive income/(losses) 
  for the period net of 
  tax                                                  104                 135             (251) 
                                             =============       =============       =========== 
 
 Total comprehensive income/(losses) 
  attributable to ordinary 
  shareholders                                          74                 135             (269) 
 Total comprehensive income 
  attributable to other 
  equity holders                                        30                   -                18 
                                             -------------       -------------       ----------- 
 Total comprehensive income/(losses) 
  attributable to equity 
  holders                                              104                 135             (251) 
 
 

Comparative disclosures have been amended to conform with the current period's presentation as detailed in note 1.

The notes on pages 36 to 81 form an integral part of these interim condensed consolidated financial statements.

Interim condensed consolidated balance sheet

as at 31 March 2016

 
                                                31 Mar                                     30 Sep 
                                                  2016                                       2015 
                                                                         31 Mar 
                                           (unaudited)         2015 (unaudited)         (audited) 
                                   Note           GBPm                     GBPm              GBPm 
 Assets 
 Cash and balances with 
  central banks                                  4,974                    7,084             6,431 
 Due from related entities          8                -                      883               786 
 Due from other banks                            1,266                      227               128 
 Financial assets available 
  for sale                                       1,478                    1,197             1,462 
 Other financial assets 
  at fair value                     9              898                    1,347             1,097 
 Derivative financial 
  instruments                       10             396                      385               285 
 Loans and advances to 
  customers                         11          28,516                   26,763            27,482 
 Due from customers on 
  acceptances                                        3                        5                 4 
 Current tax assets                                  -                        5                 4 
 Property, plant and 
  equipment                                        101                      111               109 
 Investment properties                              27                       38                32 
 Property inventory                                  -                        2                 - 
 Investments in controlled 
  entities and associates                            -                        2                 2 
 Intangible assets                                 285                      237               265 
 Deferred tax assets                13             381                      316               389 
 Defined benefit pension 
  assets                            16             135                       91                52 
 Other assets                                      263                      232               177 
 Total assets                                   38,723                   38,925            38,705 
                                         =============       ==================       =========== 
 
 Liabilities 
 Due to other banks                                783                    1,032               393 
 Other financial liabilities 
  at fair value                     9               53                       79                67 
 Derivative financial 
  instruments                       10             522                      620               534 
 Due to customers                               26,237                   25,251            26,407 
 Liabilities on acceptances                          3                        5                 4 
 Current tax liabilities                             2                        -                 - 
 Provisions for liabilities 
  and charges                       14           1,141                      756             1,006 
 Due to related entities            8                -                    1,792               998 
 Debt securities in issue           15           4,285                    4,096             3,766 
 Retirement benefit obligations     16               4                        4                 4 
 Deferred tax liabilities           13              41                       18                10 
 Other liabilities                               2,121                    2,098             2,073 
 Total liabilities                              35,192                   35,751            35,262 
                                         -------------       ------------------       ----------- 
 
 Equity 
 Share capital                      17              88                    2,232               223 
 Other equity instruments           18             450                      450               450 
 Share premium                      18               -                        -               670 
 Capital reorganisation 
  reserve                           18           (839)                        -                 - 
 Merger reserve                     18             633                        -                 - 
 Other reserves                     18              32                        -                 4 
 Retained earnings                  18           3,167                      492             2,096 
                                         -------------       ------------------       ----------- 
 Total equity                                    3,531                    3,174             3,443 
 
 Total liabilities and 
  equity                                        38,723                   38,925            38,705 
                                         =============       ==================       =========== 
 

The notes on pages 36 to 81 form an integral part of these interim condensed consolidated financial statements.

These interim condensed consolidated financial statements were approved by the Board of Directors on 23 May 2016 and were signed on its behalf by:

   David Duffy                                                                           Ian Smith 

Chief Executive Officer Chief Financial Officer

Company name: CYBG PLC, Company number: 09595911

Interim condensed consolidated statement of changes in equity

for the six months ended 31 March 2016

 
                                                              Capital                                                                  Cash 
                                    Share     Capital  reorganisation    Merger        Other  Equity-based        Asset  Available     flow 
                           Share  premium  redemption         reserve   reserve       equity  compensation  revaluation   for sale    hedge  Retained   Total 
                         capital  account     reserve            GBPm      GBPm  instruments       reserve      reserve    reserve  reserve  earnings  equity 
                  Note      GBPm     GBPm        GBPm                                   GBPm          GBPm         GBPm       GBPm     GBPm      GBPm    GBPm 
 
At 1 October 
 2014 (audited)            1,882        -         100               -         -          300             2            2          8     (16)       260   2,538 
Profit for the 
 period                        -        -           -               -         -            -             -            -          -        -       137     137 
Other 
 comprehensive 
 income/(losses)               -        -           -               -         -            -             -          (1)          7      (3)       (5)     (2) 
                         -------  -------  ----------  --------------  --------  -----------  ------------  -----------  ---------  -------  --------  ------ 
Total comprehensive 
 income/(losses) for 
 the period                    -        -           -               -         -            -             -          (1)          7      (3)       132     135 
Capital note 
 issued                        -        -           -               -         -          150             -            -          -        -         -     150 
Shares issued                350        -           -               -         -            -             -            -          -        -         -     350 
Equity-based 
 compensation 
 expensed                      -        -           -               -         -            -             4            -          -        -         -       4 
Transfer from capital 
 redemption reserve            -        -       (100)               -         -            -             -            -          -        -       100       - 
Equity-based 
 compensation 
 settled                       -        -           -               -         -            -           (3)            -          -        -         -     (3) 
                         -------  -------  ----------  --------------  --------  -----------  ------------  -----------  ---------  -------  --------  ------ 
As at 31 March 
 2015 
 (unaudited)      17,18    2,232        -           -               -         -          450             3            1         15     (19)       492   3,174 
 
Loss for the 
 period                        -        -           -               -         -            -             -            -          -        -     (366)   (366) 
Other 
 comprehensive 
 income/(losses)               -        -           -               -         -            -             -            1        (3)        6      (24)    (20) 
                         -------  -------  ----------  --------------  --------  -----------  ------------  -----------  ---------  -------  --------  ------ 
Total comprehensive 
 income/(losses) for 
 the period                    -        -           -               -         -            -             -            1        (3)        6     (390)   (386) 
AT1 distribution 
 paid (net of 
 tax)                          -        -           -               -         -            -             -            -          -        -      (14)    (14) 
Share capital 
 reduction               (2,009)        -           -               -         -            -             -            -          -        -     2,009       - 
Shares issued                  -      670           -               -         -            -             -            -          -        -         -     670 
Transfer to 
 equity-based 
 compensation reserve          -        -           -               -         -            -             1            -          -        -       (1)       - 
Equity-based 
 compensation 
 expensed                      -        -           -               -         -            -             3            -          -        -         -       3 
Equity-based 
 compensation 
 settled                       -        -           -               -         -            -           (4)            -          -        -         -     (4) 
                         -------  -------  ----------  --------------  --------  -----------  ------------  -----------  ---------  -------  --------  ------ 
As at 30 September 2015 
 (audited) (1) 17,18         223      670           -               -         -          450             3            2         12     (13)     2,096   3,443 
 
Profit for the period          -        -           -               -         -            -             -            -          -        -        36      36 
Other comprehensive 
 income/(losses)               -        -           -               -         -            -             -          (1)          1       25        43      68 
                         -------  -------  ----------  --------------  --------  -----------  ------------  -----------  ---------  -------  --------  ------ 
Total comprehensive 
 income/(losses) for 
 the period                    -        -           -               -         -            -             -          (1)          1       25        79     104 
AT1 distribution paid 
 (net of tax)                  -        -           -               -         -            -             -            -          -        -      (18)    (18) 
Insertion of new parent 
 company                   (223)    (670)           -             893         -            -             -            -          -        -         -       - 
Share for share 
 exchange                  1,099        -           -         (1,732)       633            -             -            -          -        -         -       - 
Share capital reduction  (1,011)        -           -               -         -            -             -            -          -        -     1,011       - 
Capital note repurchase 
 (net of tax)                  -        -           -               -         -        (450)             -            -          -        -       (5)   (455) 
Capital note issued            -        -           -               -         -          450             -            -          -        -         -     450 
Transfer from 
 equity-based 
 compensation reserve          -        -           -               -         -            -           (4)            -          -        -         4       - 
Equity-based 
 compensation expensed         -        -           -               -         -            -             5            -          -        -         -       5 
Equity-based 
 compensation settled          -        -           -               -         -            -             2            -          -        -         -       2 
                         -------  -------  ----------  --------------  --------  -----------  ------------  -----------  ---------  -------  --------  ------ 
As at 31 March 2016 
 (unaudited) 17,18            88        -           -           (839)       633          450             6            1         13       12     3,167   3,531 
                         =======  =======  ==========  ==============  ========  ===========  ============  ===========  =========  =======  ========  ====== 
 

(1) The closing balances as at 30 September 2015 have been audited; however, the movements in the individual six month periods to 31 March and 30 September 2015 are unaudited.

Comparative disclosures have been amended to conform with the current period's presentation as detailed in note 1.

The notes on pages 36 to 81 form an integral part of these interim condensed consolidated financial statements.

Interim condensed consolidated statement of cash flows

for the six months ended 31 March 2016

 
                                                               6 months 
                                                6 months             to    12 months 
                                                   to 31         31 Mar        to 30 
                                                Mar 2016           2015     Sep 2015 
                                             (unaudited)    (unaudited)    (audited) 
                                     Note           GBPm           GBPm         GBPm 
 Operating activities 
 
 Profit/(loss) on ordinary 
  activities before tax                               58            155        (285) 
 
 Adjustments for: 
 Non-cash or non-operating 
  items included in profit/(loss) 
  before tax                                       (327)          (386)        (679) 
 Changes in operating 
  assets                                         (1,990)        (1,024)      (1,494) 
 Changes in operating 
  liabilities                                        343          1,237        1,983 
 Interest received                                   534            577        1,257 
 Interest paid                                      (98)          (203)        (418) 
 Tax repayment received                                -              -            5 
 Tax received/(paid) - 
  group relief                                         5           (13)         (20) 
                                           -------------  -------------  ----------- 
 Net cash (used in)/provided 
  by operating activities                        (1,475)            343          349 
                                           -------------  -------------  ----------- 
 
 Cash flows from investing 
  activities 
 Interest received                                     7              4            8 
 Proceeds from sale or 
  maturity of investments                            101              -            - 
 Proceeds from sale of 
  tangible fixed assets 
  (1)                                                  8              8           17 
 Purchase of tangible 
  fixed assets (1)                                   (7)            (5)         (19) 
 Purchase of investments                           (100)              -        (269) 
 Purchase and development 
  of intangible assets                              (49)           (51)        (119) 
 Net cash used in investing 
  activities                                        (40)           (44)        (382) 
                                           -------------  -------------  ----------- 
 
 Cash flows from financing 
  activities 
 Interest received                                     1              2            3 
 Interest paid                                      (51)           (64)        (122) 
 Proceeds from ordinary 
  shares issued                       17               -            350        1,020 
 Proceeds from other equity 
  instruments issued                  18             450            150          150 
 Repurchase of other equity 
  instruments                         18           (457)              -            - 
 Redemption of medium-term 
  notes                                                -              -        (427) 
 Repurchase of subordinated 
  debt                                8            (474)          (591)        (591) 
 Redemption, principal 
  repayment and other movements 
  on residential mortgage 
  backed securities and 
  covered bonds                                    (435)          (123)        (921) 
 Issuance of residential 
  mortgage backed securities 
  and covered bonds                                    -            709        1,207 
 Issuance of subordinated 
  debt                                 15            475              -            - 
 Net decrease in amounts 
  due from related entities                          786            588          686 
 Net decrease in amounts 
  due to related entities                          (115)          (143)        (512) 
 AT1 distributions                                  (23)              -         (18) 
 Net cash provided by financing 
  activities                                         157            878          475 
                                           -------------  -------------  ----------- 
 
 Net (decrease)/increase in 
  cash and cash equivalents                      (1,358)          1,177          442 
 
 Cash and cash equivalents 
  at the beginning of the period                   6,337          5,895        5,895 
 
 Cash and cash equivalents 
  at the end of the period 
  (2)                                              4,979          7,072        6,337 
                                           =============  =============  =========== 
 

(1) Tangible fixed assets include property, plant and equipment, investment properties and property inventory.

(2) Cash and cash equivalents is cash and balances with central banks less mandatory deposits plus cash equivalents within other assets, less due to other banks, due to related entities and other liabilities.

The notes on pages 36 to 81 form an integral part of these interim condensed consolidated financial statements.

   1.    Basis of preparation and accounting policies 

On 8 February 2016, CYBG PLC became the new holding company for the CYBI Group by way of a share for share exchange and was unconditionally listed on the London Stock Exchange. On the basis that the transaction was effected by creating a new parent that is itself not a business, the transaction is considered to be outside the scope of IFRS 3 Business Combinations. It has therefore been accounted for using the pooling of interest method as a continuation of the existing Group. The condensed consolidated interim financial statements of CYBG PLC Group ("the Group") for the six months ended 31 March 2016 comprise the results of CYBG PLC consolidated with those of its subsidiaries, including CYBI. The comparative figures provided are those of the CYBI Group.

These interim condensed consolidated financial statements for the six months ended 31 March 2016 have been prepared in accordance with IAS 34 "Interim Financial Reporting" as adopted by the European Union ("EU"). They do not include all the information required by International Financial Reporting Standards ("IFRS") in full annual financial statements and should be read in conjunction with the annual report and consolidated financial statements of CYBI for the year ended 30 September 2015, which were prepared in accordance with IFRS as adopted by the EU. Copies of the CYBI 2015 annual report and consolidated financial statements are available upon request from Investor Relations, CYBG PLC, 20 Merrion Way, Leeds, Yorkshire, LS2 8NZ.

The information in these interim condensed consolidated financial statements is unaudited and does not constitute annual accounts within the meaning of Section 434 of the Companies Act 2006 ("the Act"). Statutory accounts for the period ended 30 September 2015 have been delivered to the Registrar of Companies and contained an unqualified audit report under Section 495 of the Act, which did not draw attention to any matters by way of emphasis and they did not contain any statements under Section 498 of the Act.

Going concern

The Group's business activities, together with the factors likely to affect its future development, performance and position are set out in the business and financial review section of these interim condensed consolidated financial statements. This should be read in conjunction with the comments in the strategic report which can be found in the annual report and consolidated financial statements of CYBI Group for the year ended 30 September 2015. In addition, note 40 to those financial statements includes the Group's risk management objectives and note 22 of this Interim financial report highlights the Group's objectives, policies and processes for managing its capital.

The Directors have a reasonable expectation that the Group has adequate resources to continue in operational existence for the foreseeable future and therefore believe that the Group is well placed to manage its business risks successfully. Accordingly, they continue to adopt the going concern basis in preparing these interim condensed consolidated financial statements.

Accounting policies

The accounting policies adopted in the preparation of these interim condensed consolidated financial statements are consistent with, and are a continuation of, those policies followed in the preparation of the CYBI annual report and consolidated financial statements for the year ended 30 September 2015. Reflecting the changes in the Group resulting from its demerger and IPO, newly applicable accounting policies in relation to earnings per share, updates to the Group's policies on share based payments, the equity-based compensation reserve and the presentation of tax on AT1 distributions are detailed below:

Earnings per share

Basic earnings per share is calculated by taking the profit attributable to ordinary shareholders of the parent company and dividing this by the weighted-average number of ordinary shares outstanding during the period. Any own shares held in employee benefit trusts are excluded from this calculation.

Diluted earnings per share requires that the weighted average number of ordinary shares in issue is adjusted to assume conversion of all dilutive potential ordinary shares. These arise from awards made under share-based incentive schemes. Share awards with performance conditions attaching to them are not considered to be dilutive unless these conditions have been met at the reporting date.

1. Basis of preparation and accounting policies (continued)

Equity based compensation

The Group engages in share-based payment transactions in respect of services received from certain of its employees and to provide long term incentives. The fair value of the services received is recognised as an expense. The total amount to be expensed is measured by reference to the fair value of the CYBG shares, performance options or performance rights granted, including, where relevant, any market performance conditions and any non-vesting conditions.

The impact of any service and non-market performance vesting conditions are not included in the fair value and instead are included in estimating the number of awards or options that are expected to vest.

The total expense is recognised over the vesting period, which is the period over which all of the specified vesting conditions are to be satisfied. A corresponding credit is recognised in the equity-based compensation reserve. In some circumstances employees may provide services in advance of the grant date and therefore the grant date fair value is estimated for the purposes of recognising the expense during the period between start of the service period and grant date.

At the end of each reporting period, the Group revises its estimates of the number of shares, performance options and performance rights that are expected to vest based on the non-market and service vesting conditions. The impact of the revision to original estimates, if any, is recognised in the income statement, with a corresponding adjustment to the equity-based compensation reserve.

Equity-based compensation reserve

The Group's equity-based compensation reserve records the value of equity-settled share based payment benefits provided to the Group's employees as part of their remuneration that has been charged through the income statement adjusted for deferred tax.

In comparative periods the equity-based compensation reserve represented the outstanding fair value amount in respect of share based payment expense recharged by the Group's former ultimate parent, NAB, which had been charged through the income statement and adjusted for deferred tax.

At the date of the demerger, current and former employees of the Group held awards granted in previous periods for which vesting is subject to continuing employment, and in some instances specified performance criteria being met. Following the demerger, existing unvested awards remain in place. NAB will settle the awards granted to Group employees in previous periods in accordance with the original terms of the grant. The Group will compensate NAB for the cost of the awards provided to the Group's employee. Subsequent to the demerger, the amounts payable to NAB in respect of such awards no longer meet the definition of share based payments under IFRS 2: Share based payment. Consequently, amounts within the equity-based compensation reserve relating to outstanding NAB awards were reclassified to Due to other banks in the consolidated balance sheet immediately following the demerger.

Conduct Indemnity

As part of the demerger, NAB and the Company have entered into a Conduct Indemnity Deed. The accounting for this matter is discussed in note 14.

Presentation of tax on AT1 distributions

In comparative periods, the tax deduction associated with AT1 distributions was recognised in the income statement rather than directly in equity. Whilst this approach is permitted under IFRS, it is not aligned with other UK banks. Accordingly, the accounting policy has been revised to require recognition of the AT1 distributions directly in equity, net of any tax relief. This has resulted in a restatement of comparative amounts as described below.

1. Basis of preparation and accounting policies (continued)

Restatement of comparative amounts

The change in the accounting policy in relation to AT1 distributions has resulted in the tax credit associated with the distributions now being recognised directly in equity rather than in the income statement. The profit after tax attributable to other equity holders of GBP30m (31 March 2015: GBPNil and 30 September 2015: GBP18m) is partly offset in reserves by a tax credit attributable to ordinary shareholders of GBP5m on AT1 dividends (31 March 2015: GBPNil and 30 September 2015: GBP4m) and a GBP1m tax credit attributable to ordinary shareholders on the refinancing of the AT1 debt (31 March 2015: GBPNil and 30 September 2015: GBPNil).

The impact on the Group's result for the year ended 30 September 2015 was a decrease in the Tax credit by GBP4m from GBP60m to GBP56m, increasing the loss for the year from GBP225m to GBP229m. There was a corresponding decrease in the amounts taken to Retained earnings in relation to AT1 distributions by GBP4m from GBP18m to GBP14m. In addition, note 6 'Taxation' has been impacted by the restatement. There has been no impact on the Group's total assets, net assets or closing reserves as a result of the change.

Accounting developments

No new IASB pronouncements have been adopted in the period.

An overview of pronouncements that will be relevant to the Group in future periods (including IFRS 9) is provided on pages 41 to 43 of CYBI's annual report and consolidated financial statements for the year ended 30 September 2015. An update on the Group's implementation of IFRS 9 is also provided below.

The IASB has subsequently issued the following further pronouncements relevant to the Group. The impact of these pronouncements is being assessed by the Group.

-- IFRS 16 "Leases", issued January 2016 and effective for financial years beginning on or after 1 January 2019. The new standard requires lessees to recognise a right of use asset and a liability for future payments arising from a lease contract. Lessor accounting requirements remain aligned to the current approach under IAS 17.

-- Amendments to IAS 12: Recognition of deferred tax on unrealised losses, issued January 2016 and effective for financial years beginning on or after 1 January 2017. The amendments clarify the requirements on the recognition of deferred tax assets for unrealised losses.

-- Amendments to IAS 7: Statement of cash flows, issued January 2016 and effective for financial years beginning on or after 1 January 2017. The amendments are part of the IASB's "disclosures initiative" and require additional disclosure about an entity's financing activities.

-- Clarifications to IFRS 15: Revenue from Contracts with Customers, issued in April 2016 and effective for financial years beginning on or after 1 January 2018 (the same effective date as IFRS 15 itself). The amendments clarify certain underlying principles of IFRS 15 and provide additional transitional relief options.

Update on the implementation of IFRS 9

The Group has mobilised an IFRS 9 project to ensure implementation in line with the effective date within the standard and, where applicable to the scope, scale and nature of the Group's objectives, other regulatory guidance. The primary objectives of the project include defining accounting policies and approaches, ensuring risk models meet the required specifications; delivery of data and system changes; and updating the operating model and overall governance framework.

The project has representation from both the Finance and Risk functions with a steering committee and a formal project control board in place to provide the necessary oversight.

The project is in the process of defining and confirming appropriate methodologies with the intention of building a number of risk models during 2016/17 in order to allow sufficient time to perform detailed testing during 2017. This will be followed by a parallel run ahead of our adoption date on 1 October 2018 (assuming the standard has been endorsed for adoption in the EU prior to that date).

1. Basis of preparation and accounting policies (continued)

Critical accounting estimates and judgements

The preparation of financial statements requires the use of certain critical accounting estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses and the disclosed amount of contingent liabilities. Assumptions made at each balance sheet date are based on best estimates at that date. Although the Group has internal control systems in place to ensure that estimates can be reliably measured, actual amounts may differ from those estimated.

The only significant change to the bases upon which estimates have been determined, compared to those applied at 30 September 2015, relates to retirement benefit obligations. The actuarial assumptions used in the valuation of the Group's defined benefit plan have been updated to reflect market conditions at 31 March 2016. The scheme assets and defined benefit obligation are disclosed in note 16 of this report

Conduct risk provisions are discussed in note 14, deferred tax assets are discussed in note 13, further information on fair value of financial instruments is disclosed in note 20 and the pension assets and defined benefit obligation is disclosed in note 16 of this report.

   2.    Segment information 

The Group's operating segments are operating units engaged in providing different products or services and whose operating results and overall performance are regularly reviewed by the entity's Chief Operating Decision Maker, the Chief Executive Officer.

The Group's business is organised into two principal operating segments: SME Banking and Retail Banking. The Central Functions of the Group consist of: Customer Trust & Confidence, Finance, Risk, Operations & IT, Legal & Governance, CEO Office Support, Customer Experience, Products & Marketing, Strategy & Transformation, Treasury and People & Communications.

"Other" (which in previous periods was incorporated into Central Functions) reflects certain elements of expenditure that are not recharged to the Group's two principal operating segments such as conduct related provisions and restructuring costs.

SME Banking

The Group's established regional SME franchise offers a full range of business banking products and services to meet customers' banking needs across its Business Direct, small business, commercial and specialist and acquisition finance segments.

The Group's SME franchise is comprised of micro businesses (which the Group defines as businesses with no lending outstanding and turnover of less than GBP120,000), Business Direct (which the Group defines as businesses with outstanding lending of less than GBP0.1m and turnover of less than GBP750,000), small businesses (which the Group defines as businesses with lending of GBP0.1m to GBP0.25m and greater than GBP750,000 but less than GBP2.0m in turnover) and commercial businesses (which the Group defines as businesses with lending of higher that GBP0.25m and greater than GBP2.0m in turnover). Across all business segments, the Group provides working capital solutions through asset finance, invoice finance, international trade, merchant acquiring and treasury services.

The Group offers a full range of lending products and services across a portfolio consisting of term lending, overdrafts and working capital solutions through its SME franchise:

-- Term lending: the Group offers a wide variety of term loans, both secured and unsecured, and offers customers a range of repayment and interest rate options. The majority of the Group's business term lending is LIBOR based.

-- Overdrafts: business overdrafts are the primary type of revolving variable rate credit facility offered by the Group to business customers.

   --        Invoice finance: the Group advances funds against the customer's trade receivables. 
   --        Asset finance: these products provide a method of financing capital equipment purchases. 

2. Segment information (continued)

-- International trade services: these products facilitate transactions between a buyer and seller located in different countries. The Group offers import loans, export loans, documentary collections and currency guarantees, together with letters of credit for securing trade.

-- Private banking: a fee based service targeted at higher net worth customers, primarily business owners, providing tailored solutions to meet their financial requirements.

Retail Banking

The Group has a comprehensive regional and national retail banking product proposition with a personal deposit portfolio comprising of PCAs, savings accounts and term deposits. The Group's retail loan portfolio comprises of mortgages, personal loans, credit cards and overdrafts:

-- PCA: a stable source of funding with a large number of PCA customers having a tenure with the Group of more than ten years.

-- Savings accounts: the Group offers a variety of savings accounts that pay a variable rate of interest. It also offers cash ISAs with competitive rates that offer depositors tax free returns.

-- Term deposits (sometimes referred to as "fixed rate savings accounts" or "time deposits"): offer a fixed interest rate for a fixed term.

-- Mortgages: the Group provides mortgage loans on a capital repayment basis, where the loan is required to be repaid during its life, and on an interest-only basis, where the customer pays interest during the term of the mortgage loan with the principal balance required to be repaid in full at maturity. The Group offers both owner-occupied mortgage loans (pursuant to which the borrower is the owner and occupier of the mortgaged property) and BTL loans (pursuant to which the borrower intends to let the mortgaged property).

-- Personal loans: the Group provides unsecured personal loans through its branch network to retail and private banking customers and through its digital and telephone distribution channels.

-- Credit cards: the Group currently offers three credit card products, Private MasterCard, Business MasterCard and Gold MasterCard.

-- Overdrafts: the Group provides overdraft lending across a variety of PCA products, subject to the account holder's status. Overdrafts comprise both planned and unplanned borrowing.

Major customers

Revenues from no one single customer amount to greater than 10% of the Group's revenues.

Geographical areas

The Group has no operations outside the UK and therefore no secondary geographical area information is presented.

 
 Operating segments                                 SME     Retail      Central 
  6 months ended 31 Mar 2016 (unaudited)        Banking    Banking    Functions   Other    Total 
                                                   GBPm       GBPm         GBPm    GBPm     GBPm 
 
 Net interest income                                139        234           27       -      400 
 Non-interest income                                 39         42           10       1       92 
                                              ---------  ---------  -----------  ------  ------- 
 Operating income                                   178        276           37       1      492 
 Operating and administrative expenses             (36)       (59)        (258)    (50)    (403) 
 Impairment losses on credit exposures (1)         (20)       (11)            -       -     (31) 
                                              ---------  ---------  -----------  ------  ------- 
 Segment operating profit/(loss) before tax         122        206        (221)    (49)       58 
 
 Average interest-earning assets                 10,430     18,653        6,911       -   35,994 
                                              =========  =========  ===========  ======  ======= 
 

2. Segment information (continued)

 
 Operating segments                                 SME     Retail      Central 
  6 months ended 31 Mar 2015 (unaudited)        Banking    Banking    Functions   Other    Total 
                                                   GBPm       GBPm         GBPm    GBPm     GBPm 
 
 Net interest income                                141        230           19       -      390 
 Non-interest income                                 36         46           13      61      156 
                                              ---------  ---------  -----------  ------  ------- 
 Operating income                                   177        276           32      61      546 
 Operating and administrative expenses             (41)       (58)        (246)    (18)    (363) 
 Impairment losses on credit exposures (1)         (20)        (8)            -       -     (28) 
                                              ---------  ---------  -----------  ------  ------- 
 Segment operating profit/(loss) before tax         116        210        (214)      43      155 
 
 Average interest-earning assets                 11,333     16,849        7,162       -   35,344 
                                              =========  =========  ===========  ======  ======= 
 
 
 Operating segments                                 SME     Retail      Central 
  12 months ended 30 Sept 2015 (audited)        Banking    Banking    Functions   Other     Total 
                                                   GBPm       GBPm         GBPm    GBPm      GBPm 
 
 Net interest income                                274        461           52       -       787 
 Non-interest income                                 77         94            6      63       240 
                                              ---------  ---------  -----------  ------  -------- 
 Operating income                                   351        555           58      63     1,027 
 Operating and administrative expenses             (82)      (116)        (529)   (507)   (1,234) 
 Impairment losses on credit exposures (1)         (45)       (33)            -       -      (78) 
                                              ---------  ---------  -----------  ------  -------- 
 Segment operating profit/(loss) before tax         224        406        (471)   (444)     (285) 
 
 Average interest-earning assets                 10,908     17,400        7,472       -    35,780 
                                              =========  =========  ===========  ======  ======== 
 

(1) The impairment losses on Retail Banking credit exposures of GBP11m (31 March 2015: GBP8m and 30 September 2015: GBP33m) includes losses on certain retail products attributable to SME (private banking) customers.

   3.    Net interest income 
 
                                             6 months            6 months    12 months 
                                                   to                  to        to 30 
                                               31 Mar              31 Mar     Sep 2015 
                                     2016 (unaudited)    2015 (unaudited)    (audited) 
                                                 GBPm                GBPm         GBPm 
 Interest income and similar 
  income 
 Loans and advances to other 
  banks                                            12                  13           28 
 Financial assets available 
  for sale                                          5                   4            8 
 Loans and advances to customers                  516                 514        1,033 
 Financial assets at fair 
  value through profit or 
  loss                                             15                  20           37 
 Due from related entities 
  (note 8)                                          1                   2            3 
 Other interest income                              1                   1            1 
                                   ------------------  ------------------  ----------- 
 Total interest income and 
  similar income                                  550                 554        1,110 
 
 Less: Interest expense and 
  similar charges 
 Due to other banks                                 2                   4            5 
 Financial liabilities at 
  fair value through profit 
  or loss                                           -                   -            1 
 Due to customers                                  97                  96          195 
 Debt securities in issue                          40                  42           82 
 Due to related entities 
  (note 8)                                         11                  22           40 
 Total interest expense and 
  similar charges                                 150                 164          323 
 
 Net interest income                              400                 390          787 
                                   ==================  ==================  =========== 
 
 
   4.    Non-interest income 
 
                                            6 months            6 months        12 months 
                                                  to                  to            to 30 
                                              31 Mar              31 Mar         Sep 2015 
                                    2016 (unaudited)    2015 (unaudited)        (audited) 
                                                GBPm                GBPm             GBPm 
 Gains less losses on financial 
  instruments at fair value 
 Interest rate derivatives                         6                 (7)               29 
 Other assets and liabilities 
  at fair value                                  (2)                   3             (29) 
 Ineffectiveness arising 
  from fair value hedges                         (1)                   8                1 
 Ineffectiveness arising 
  from cash flow hedges                            -                   2                1 
                                  ------------------  ------------------  --------------- 
                                                   3                   6                2 
 Other operating income 
 Fees and commission                              77                  72              144 
 Margin on foreign exchange 
  derivative brokerage                            10                  11               19 
 Net fair value movement 
  on investment properties                         -                   -              (1) 
 Other income                                      2                  67               76 
                                                  89                 150              238 
 
 Total non-interest income                        92                 156              240 
                                  ==================  ==================  =============== 
 

The movement in fair value of assets incorporates valuation movements for certain financial assets which are designated at inception as fair value through profit or loss. These assets are predominantly fixed interest rate loans which are measured at fair value. The movements in fair value are recognised in the income statement as part of non-interest income. The fair value of these loans is derived from the future loan cash flows using appropriate discount rates and includes adjustments for credit risk and credit losses. In general, as interest rates fall, the carrying value of the loan portfolio increases. Conversely, as interest rates rise, the carrying value of the loan portfolio decreases. Similarly, if credit spreads widen, the fair value of these loans will decrease, and vice versa. A credit risk gain associated with fair value loans of GBP5m has been recognised in the current period (31 March 2015: GBP6m and 30 September 2015: GBP24m). The valuation technique used is reflective of current market practice.

In the period ended 31 March 2016 other income includes a gain of GBP1m (31 March 2015: GBPNil and 30 September 2015: GBP2m) on early repurchase of medium term subordinated debt (notes 8 and 15) and a gain of GBPNil (31 March 2015: GBP61m and 30 September 2015: GBP61m) arising on capital restructures. A loss of GBPNil arising on a capital restructure is included in related entity charges (notes 5 and 8) (31 March 2015: GBP2m and 30 September 2015: GBP2m).

In December 2014, GBP650m of Tier 2 subordinated debt issued was redeemed. These instruments would have become progressively ineligible for Tier 2 treatment under CRD IV's transitional rules from 1 January 2015 as well as being impacted by the introduction of a 25% capital limit under Pillar 2A. These instruments were replaced by an issue of GBP350m of ordinary shares and an issue of AT1 capital instruments of GBP150m to NAB. As a result of the redemptions, the prior year results include gains of GBP61m in other income arising on capital restructures and a further gain of GBP2m on early redemption of medium term funding on 30 September 2015, resulting in total gains in the year to 30 September 2015 of GBP63m.

On 8 February 2016, the Group's existing AT1 and Tier 2 Subordinated Debt were repurchased and replaced with the issuance of GBP450m AT1 Capital and GBP475m Tier 2 Subordinated Debt issued by CYBG PLC.

   5.    Operating and administrative expenses 
 
                                                6 months            6 months    12 months 
                                                      to                  to        to 30 
                                                  31 Mar              31 Mar     Sep 2015 
                                        2016 (unaudited)    2015 (unaudited)    (audited) 
                                                    GBPm                GBPm         GBPm 
 Personnel expenses 
 Salaries, wages and non-cash 
  benefits                                            89                  82          175 
 Related personnel expenses                           12                  10           22 
 Defined contribution pension 
  expense                                              9                   8           16 
 Defined benefit pension 
  expense/(credit)                                    15                 (3)           11 
 Equity based compensation                             5                   4            7 
 Other personnel expenses                              7                  19           35 
                                      ------------------  ------------------  ----------- 
                                                     137                 120          266 
 Restructuring expenses 
 Restructuring expenses (note 
  14)                                                  -                  12           17 
 
 Depreciation and amortisation 
  expense 
 Depreciation of property, 
  plant and equipment                                 13                  13           26 
 Amortisation of intangible 
  assets                                              28                  27           57 
                                      ------------------  ------------------  ----------- 
                                                      41                  40           83 
 
 Other operating and administrative 
  expenses 
 Operating lease rental                               15                  14           32 
 Other occupancy charges                              19                  20           38 
 Related entity charges (note 
  8)                                                   4                   9           20 
 Impairment losses on software                         -                   -           10 
 Payment Protection Insurance 
  redress expense (note 14)                           44                   -          390 
 Other conduct expenses (note 
  14)                                                  2                   -           75 
 Other operating and administrative 
  expenses                                           141                 148          303 
                                                     225                 191          868 
 
 Total operating and administrative 
  expenses                                           403                 363        1,234 
                                      ==================  ==================  =========== 
 

Other operating expenses includes the FSCS levy charge of GBPNil (31 March 2015: GBPNil and 30 September 2015:

GBP14m).    The FSCS levy is recognised in April each year in accordance with IFRIC 21. 

Related entity charges include a loss on capital restructuring of GBPNil (31 March 2015: GBP2m and 30 September 2015: GBP2m) (notes 4 and 8).

   6.    Taxation 

The tax assessed for the period differs from the standard rate of Corporation Tax in the UK (20%). A reconciliation from the expense implied by the standard rate to the actual tax expense is as follows:

 
                                          6 months            6 months    12 months 
                                                to                  to        to 30 
                                            31 Mar              31 Mar     Sep 2015 
                                  2016 (unaudited)    2015 (unaudited)    (audited) 
                                              GBPm                GBPm         GBPm 
 
 Profit/(loss) on ordinary 
  activities before tax                         58                 155        (285) 
                                ==================  ==================  =========== 
 
 Tax expense/(credit) based 
  on the standard rate of 
  Corporation Tax in the UK 
  of 20% (March and September 
  2015: 20.5%)                                  12                  32         (58) 
 
 Effects of: 
 Impact of Corporation Tax 
  rate change                                    5                 (1)            1 
 Disallowable expenses                           5                   1            8 
 Conduct indemnity adjustment                  (4)                   -            - 
 Regulatory capital and debt 
  restructure                                    -                (12)         (12) 
 Deferred tax on losses not 
  recognised                                     2                   -           16 
 Non-deductible FCA fine                         -                   4            4 
 Adjustments in respect of 
  prior years                                    2                 (6)         (15) 
 Tax expense/(credit) for 
  the period                                    22                  18         (56) 
                                ==================  ==================  =========== 
 

Comparative disclosures have been amended to conform with the current period's presentation as detailed in note 1.

Finance Act (No2) 2015 introduced the Bank Surcharge for the banking entity within the Group from 1 January 2016, being an 8% charge on taxable profits above GBP25m before the offset of brought forward losses or group relief. There are no taxable profits in the underlying banking entity and accordingly no surcharge liability arises.

The 'Conduct indemnity adjustment' represents the receipt from the Group's former parent less refunds attributable in accordance with the indemnity agreement (note 14).

The impact of the corporation tax rate change is discussed in note 13 Deferred Tax.

   7.    Earnings per share 

The Group presents basic and diluted earnings per share (EPS) data in relation to the ordinary shares of CYBG PLC.

 
                                                 31 Mar              31 Mar              30 Sep 
                                       2016 (unaudited)    2015 (unaudited)    2015 (unaudited) 
                                                   GBPm                GBPm                GBPm 
 
 Profit/(loss) attributable 
  to ordinary shareholders                            6                 137               (247) 
 Tax relief on AT1 distribution 
  attributable to ordinary 
  equity holders (note 1)                             5                   -                   4 
 Tax relief on loss on repurchase 
  of CYBI AT1 issued to NAB                           1                   -                   - 
                                     ------------------  ------------------  ------------------ 
 Profit/(loss) attributable 
  to ordinary equity holders 
  for the purposes of basic 
  and diluted EPS                                    12                 137               (243) 
                                     ------------------  ------------------  ------------------ 
 
                                                 31 Mar              31 Mar              30 Sep 
                                       2016 (unaudited)    2015 (unaudited)    2015 (unaudited) 
                                                 Number              Number              Number 
                                              of shares           of shares           of shares 
                                              (million)           (million)           (million) 
 
      Weighted-average number 
       of ordinary shares in issue 
        *    Basic                                  880                 812                 846 
 
        *    Diluted                                880                 812                 846 
 
 Basic earnings per share 
  (pence)                                           1.4                16.9              (28.7) 
                                     ==================  ==================  ================== 
 
 Diluted earnings per share 
  (pence)                                           1.4                16.9              (28.7) 
                                     ==================  ==================  ================== 
 

The numbers of shares used for calculating the earnings per share are those of CYBG PLC. The number of CYBI shares in the comparative periods have been converted into the equivalent number of CYBG PLC shares to reflect the corporate reorganisation on 8 February 2016 (note 1).

   8.    Related party transactions 

As explained in note 1, on 8 February 2016, CYBG PLC became the new holding company for the CYBI Group by way of a share for share exchange and was listed on the London Stock Exchange. Following the demerger and completion of the IPO, NAB no longer controls, jointly controls or has significant influence over the Company or its subsidiaries. Consequently, there is no related party relationship between NAB and the Company or its subsidiaries following the demerger date. As a result, amounts due to and due from NAB and its controlled entities have been reclassified from 8 February 2016, as explained below.

As the related party relationship ceased between the Group and NAB at the date of the demerger, only those transactions with NAB taking place up to the demerger date are reportable as related party transactions. The comparative financial information has not been restated.

During the period there have been transactions between the Group, NAB, controlled entities of NAB, controlled entities of the Group, and other related parties.

The Group provides a range of services to NAB and controlled entities of NAB, including the provision of banking facilities, granting loans and accepting deposits.

The Group receives a range of services from NAB and its related parties, including loans and deposits, foreign exchange and various technical and administrative services.

Subsequent to the date of the demerger, these are governed by Transitional Service Arrangements and Reverse Transitional Service Arrangements.

8. Related party transactions (continued)

 
                                           31 Mar               31 Mar            30 Sep 
                                 2016 (unaudited)     2015 (unaudited)    2015 (audited) 
                                             GBPm                 GBPm              GBPm 
 Amounts due from NAB Group 
 Loans                                           -                 675               673 
 Other receivables                               -                 208               113 
                    -                                              883               786 
 ====================                               ==================  ================ 
 
 

The interest income on the amounts due from NAB was GBP1m to 8 February 2016 (31 March 2015: GBP2m and 30 September 2015: GBP3m) (note 3).

 
                                            31 Mar               31 Mar            30 Sep 
                                  2016 (unaudited)     2015 (unaudited)    2015 (audited) 
                                              GBPm                 GBPm              GBPm 
 Amounts due to NAB Group 
 Deposits                                         -                 898               125 
 Residential mortgage backed 
  securities                                      -                 396               382 
 Subordinated debt                                -                 478               478 
 Other payables                                   -                  20                13 
                    -                                             1,792               998 
 ====================                                ==================  ================ 
 
 

The interest expense on the amounts due to NAB was GBP11m to 8 February 2016 (31 March 2015: GBP22m and 30 September 2015: GBP40m) (note 3).

On 30 September 2015, the Company redeemed GBP429m of medium term notes with NAB early, resulting in a gain of GBP2m. The gain was included within other income along with other capital restructuring gains of GBP61m.

On 8 February 2016, amounts due from NAB were reclassified as amounts due from other banks. Deposits and Other payables previously classified within Amounts due to NAB were reclassified as amounts due to other banks. The comparative financial information has not been restated.

Subordinated debt

Subordinated debt comprises dated loan capital which is currently owned by NAB. Prior to the demerger, the subordinated debt was included within amounts due to related entities on the balance sheet. Subordinated debt outstanding at 31 March 2016 is included in debt securities in issue (note 15). The comparative financial information has not been restated.

Interest on the debt is payable at fixed rates, is subordinated to the claims of other creditors and is unsecured. The debt is employed in the general business of the Group.

On 8 February 2016, the Group repurchased GBP475m of subordinated debt from NAB at a market value of GBP474m, resulting in a gain on capital restructure of GBP1m included within other income (note 4). The replacement notes issued on 8 February 2016 are disclosed in note 15.

 
 The rates of interest stated 
  below applied to the Notes                   31 Mar               31 Mar            30 Sep 
  prior to their repayment           2016 (unaudited)     2015 (unaudited)    2015 (audited) 
  on 8 February 2016:                            GBPm                 GBPm              GBPm 
 10 year, non-call with a 
  final maturity of 20 December 
  2023 - LIBOR +3.41%                                -                 300               300 
 10 year, non-call with a 
  final maturity of 25 January 
  2021 - LIBOR + 4.42%                               -                 175               175 
                    -                                                  475               475 
 Other subordinated notes                           -                    -                 - 
 Accrued interest payable                            -                   3                 3 
                                  --------------------  ------------------  ---------------- 
 Total subordinated debt                             -                 478               478 
                                  ====================  ==================  ================ 
 

8. Related party transactions (continued)

On 29 December 2014, the Group repaid GBP232m of subordinated debt to NAB at a market value of GBP206m, resulting in a gain on capital restructure of GBP26m included within other income. A further GBP343m was repaid to National Equities Limited at a market value of GBP308m, resulting in a gain of GBP35m. The combined gain on capital restructures of GBP61m is reflected in note 4. The Group also repaid GBP75m subordinated debt to NAB at a market value GBP77m, resulting in a loss on capital restructure of GBP2m included within other operating and administrative expenses (note 5).

Securitisation

The Group has securitised part of its residential mortgage portfolio and the cash raised from the issue of residential mortgage backed securities ("RMBS") through structured entities forms part of the Group's medium term funding. A portfolio of BTL mortgages has been securitised through the Lannraig Master Trust Issuer programme and a total of GBP366m (31 March 2015: GBP396m and 30 September 2015: GBP382m) of the securities issued are held by NAB. Following the demerger, these notes are included within debt securities in issue (note 15). The comparative financial information has not been restated.

Derivatives

The following derivative positions were held with NAB:

 
                                                  31 Mar               31 Mar            30 Sep 
                                        2016 (unaudited)     2015 (unaudited)    2015 (audited) 
                                                    GBPm                 GBPm              GBPm 
 Derivative financial assets 
 Designated as hedging instruments                      -                 126                86 
 Designated as held for trading                         -                 101                60 
                                     --------------------  ------------------  ---------------- 
                    -                                                     227               146 
 ====================                                      ==================  ================ 
 
 Derivative financial liabilities 
 Designated as hedging instrument                       -                 242               173 
 Designated as held for trading                         -                 343               263 
                                     --------------------  ------------------  ---------------- 
                    -                                                     585               436 
 ====================                                      ==================  ================ 
 

On 8 February 2016, derivative positions held with NAB were reclassified as derivatives with third parties (note 10).

 
 Other transactions with                        6 months            6 months    12 months 
  NAB Group                                           to                  to        to 30 
                                                  31 Mar              31 Mar     Sep 2015 
                                        2016 (unaudited)    2015 (unaudited)    (audited) 
                                                    GBPm                GBPm         GBPm 
 
 Gain on repurchase of subordinated 
  debt                                                 1                  61           63 
                                      ------------------  ------------------  ----------- 
 
 Non-interest income received                          -                   2           10 
                                      ------------------  ------------------  ----------- 
 
 Other operating and administrative 
  expenses (note 5)                                    4                   9           20 
                                      ------------------  ------------------  ----------- 
 
   9.   Other financial assets and liabilities at fair value 
 
 Financial assets                                           31 Mar 
                                             31 Mar           2015            30 Sep 
                                   2016 (unaudited)    (unaudited)    2015 (audited) 
                                               GBPm           GBPm              GBPm 
 Other financial assets at 
  fair value through profit 
  or loss 
 Loans and advances                             898          1,347             1,097 
                                 ==================  =============  ================ 
 
 Other financial liabilities 
  at fair value through profit 
  or loss 
 Due to customers - term 
  deposits                                       53             79                67 
                                 ==================  =============  ================ 
 
 

Derivatives which do not meet the requirements for hedge accounting and that are related to loans held at fair value through profit or loss are accounted for as held for trading derivative financial instruments (note 10).

Loans and advances

Included in other financial assets at fair value is a portfolio of loans. Interest rate risk associated with these loans is managed using interest rate derivative contracts and the loans are recorded at fair value to avoid an accounting mismatch. The maximum credit exposure of the loans is GBP898m (31 March 2015: GBP1,347m and 30 September 2015: GBP1,097m). The cumulative loss in the fair value of the loans attributable to changes in credit risk amounts to GBP32m (31 March 2015: GBP58m and 30 September 2015: GBP38m) and the change for the current period is a reduction of GBP6m (31 March 2015: reduction of GBP16m and 30 September 2015: reduction of GBP36m).

The Group ceased further sales of this suite of loan products with effect from 30 April 2012 with the loans classified as Level 3 in the fair value hierarchy (note 20).

Due to customers - term deposits

Included in other financial liabilities at fair value are fixed rate deposits, the interest rate risk on which is hedged using interest rate derivative contracts. The deposits are recorded at fair value to avoid an accounting mismatch.

The change in fair value attributable to changes in the Group credit risk is GBPNil (31 March 2015: GBPNil and 30 September 2015: GBPNil). The Group is contractually obligated to pay GBP3m (31 March 2015: GBP5m and 30 September 2015: GBP4m) less than the carrying amount at maturity to the deposit holder.

10. Derivative financial instruments

The Group uses derivatives for risk mitigation purposes and does not have a trading book. However, derivatives that do not meet the hedging criteria within IAS 39, or those for which hedge accounting is not appropriate, are accounted for as held for trading (although they are used for risk mitigation purposes). The tables below analyse derivatives between those designated as hedging instruments and those classified as held for trading.

 
                                                 31 Mar              31 Mar            30 Sep 
                                       2016 (unaudited)    2015 (unaudited)    2015 (audited) 
                                                   GBPm                GBPm              GBPm 
 Fair value of derivative 
  financial assets 
 Designated as hedging instruments                  193                 126               103 
 Designated as held for trading                     203                 259               182 
                                     ------------------  ------------------  ---------------- 
                                                    396                 385               285 
                                     ==================  ==================  ================ 
 
 Fair value of derivative 
  financial liabilities 
 Designated as hedging instruments                  213                 242               244 
 Designated as held for trading                     309                 378               290 
                                     ------------------  ------------------  ---------------- 
                                                    522                 620               534 
                                     ==================  ==================  ================ 
 

10. Derivative financial instruments (continued)

The derivative financial instruments held by the Group are further analysed below with the notional contract amount being the amount from which the cash flows are derived and is not an indication of the amounts at risk relating to these contracts.

 
 Total derivative contracts           Notional         Fair              Fair 
  as at 31 March 2016 (unaudited)     contract        value             value 
                                        amount    of assets    of liabilities 
                                          GBPm         GBPm              GBPm 
 Derivatives designated as 
  hedging instruments 
 Cash flow hedges 
 Interest rate swaps                    15,550           77                51 
 Cross currency swaps                      783           27                11 
 FX forward contracts                        5            -                 - 
                                    ----------  -----------  ---------------- 
                                        16,338          104                62 
 Fair value hedges 
 Interest rate swaps                     1,453           77               151 
 Cross currency swaps                      154           12                 - 
                                    ----------  -----------  ---------------- 
                                         1,607           89               151 
 Derivatives designated as 
  held for trading 
 Foreign exchange rate related 
  contracts 
 Spot and forward contracts              2,217           57                54 
 Cross currency swaps                      150            6                 9 
 Options                                   319            6                 6 
                                    ----------  -----------  ---------------- 
                                         2,686           69                69 
 Interest rate related contracts 
 Swaps                                   1,820          107               211 
 Swaptions                                  54            -                 - 
 Options                                   584            2                 4 
                                    ----------  -----------  ---------------- 
                                         2,458          109               215 
 Commodity related contracts               154           25                25 
 
 Total derivative contracts             23,243          396               522 
                                    ==========  ===========  ================ 
 
 
 Total derivative contracts           Notional         Fair              Fair 
  as at 31 March 2015 (unaudited)     contract        value             value 
                                        amount    of assets    of liabilities 
                                          GBPm         GBPm              GBPm 
 Derivatives designated as 
  hedging instruments 
 Cash flow hedges 
 Interest rate swaps                    13,580           35                64 
 Cross currency swaps                      683            -                67 
                                    ----------  -----------  ---------------- 
                                        14,263           35               131 
 
 Fair value hedges 
 Interest rate swaps                     1,253           61                69 
 Cross currency swaps                      876           30                42 
                                    ----------  -----------  ---------------- 
                                         2,129           91               111 
 Derivatives designated as 
  held for trading 
 Foreign exchange rate related 
  contracts 
 Spot and forward contracts              1,931           71                62 
 Cross currency swaps                      454           32                 6 
 Options                                   325            7                 7 
                                    ----------  -----------  ---------------- 
                                         2,710          110                75 
 Interest rate related contracts 
 Swaps                                   2,630          128               274 
 Swaptions                                  76            -                 1 
 Options                                   407            3                10 
                                    ----------  -----------  ---------------- 
                                         3,113          131               285 
 Commodity related contracts               167           18                18 
 
 Total derivative contracts             22,382          385               620 
                                    ==========  ===========  ================ 
 

10. Derivative financial instruments (continued)

 
 Total derivative contracts          Notional         Fair              Fair 
  as at 30 September 2015            contract        value             value 
  (audited)                            amount    of assets    of liabilities 
                                         GBPm         GBPm              GBPm 
 Derivatives designated as 
  hedging instruments 
 Cash flow hedges 
 Interest rate swaps                   16,655           46                76 
 Cross currency swaps                     843            8                53 
                                   ----------  -----------  ---------------- 
                                       17,498           54               129 
 
 Fair value hedges 
 Interest rate swaps                    1,452           35               115 
 Foreign exchange rate swaps              499           14                 - 
                                   ----------  -----------  ---------------- 
                                        1,951           49               115 
 Derivatives designated as 
  held for trading 
 Foreign exchange rate related 
  contracts 
 Spot and forward and futures 
  contracts                             1,990           47                38 
 Cross currency swaps                     150            5                 5 
 Options                                  273            2                 2 
                                   ----------  -----------  ---------------- 
                                        2,413           54                45 
 Interest rate related contracts 
 Swaps                                  2,084          105               217 
 Swaptions                                 67            -                 1 
 Options                                  706            1                 5 
                                   ----------  -----------  ---------------- 
                                        2,857          106               223 
 
 Commodity related contracts              160           22                22 
 
 Total derivative contracts            24,879          285               534 
                                   ==========  ===========  ================ 
 

Certain derivative financial assets and liabilities have been booked in consolidated structured entities.

The Group hedges the foreign currency exposure on material non-GBP denominated assets and macro hedges its interest rate exposure using cash flow hedges. The Group hedging positions also include those designated as foreign currency and interest rate hedges of debt issued from the Group's securitisation and covered bond programmes respectively. The carrying value of the currency assets and liabilities within the Group fluctuates as a result of foreign exchange movements. There is a corresponding (and offsetting) movement in the value of the hedging derivatives.

   11.       Loans and advances to customers 
 
                                           31 Mar              31 Mar            30 Sep 
                                 2016 (unaudited)    2015 (unaudited)    2015 (audited) 
                                             GBPm                GBPm              GBPm 
 
 Overdrafts                                 1,544               1,662             1,563 
 Credit cards                                 386                 363               376 
 Lease finance                                457                 407               426 
 Mortgages                                 21,513              19,642            20,504 
 Other term lending - SME                   4,056               4,035             4,025 
 Other term lending - retail                  746                 806               763 
 Other lending                                 23                  37                30 
                               ------------------  ------------------  ---------------- 
 Gross loans and advances 
  to customers                             28,725              26,952            27,687 
 
 Accrued interest receivable                   78                  76                75 
 Unearned income                             (26)                (26)              (26) 
 Deferred and unamortised 
  fee income                                 (27)                (23)              (24) 
 Impairment provisions on 
  credit exposures (note 12)                (234)               (216)             (230) 
 
                                           28,516              26,763            27,482 
                               ==================  ==================  ================ 
 

The Group has transferred GBP5,342m (31 March 2015: GBP5,916m and 30 September 2015: GBP5,923m) of mortgages through securitisation arrangements that do not qualify for derecognition from the balance sheet. The mortgages do not qualify for derecognition because the Group remains exposed to the risks and rewards of ownership on an ongoing basis. Prior to any relevant hedging arrangements, the Group continues to be exposed primarily to the credit risk, liquidity risk and interest rate risk of the mortgages. The Group is also exposed to the residual rewards of the mortgages as a result of its ability to benefit from the future performance of the mortgages through the receipt of deferred consideration. The carrying amount of the associated liability before transactional costs is GBP3,023m (31 March 2015: GBP3,335m and 30 September 2015: GBP3,413m).

Included within loans and advances to customers are GBP1,357m (31 March 2015: GBP2,253m and 30 September 2015: GBP1,475m) of mortgages assigned to a bankruptcy remote special purpose entity, Clydesdale Covered Bonds LLP No 2. These loans provide security for issues of covered bonds made by the Group. These transactions do not qualify for derecognition from the balance sheet. At 31 March 2016 there were GBP750m (31 March 2015: GBP1,125m and 30 September 2015: GBP721m) of covered bonds in issue under the programme.

The Group also has a portfolio of fair valued loans and advances (note 9). Combined with the above this is equivalent to net loans and advances of GBP29,414m (31 March 2015: GBP28,110m and 30 September 2015: GBP28,579m).

11. Loans and advances to customers (continued)

Maximum exposure to credit risk

The maximum exposure to credit risk is disclosed in note 21.

Distribution of loans and advances by credit quality

 
As at 31 March            Retail      Credit         Lease 
 2016                 overdrafts       cards       finance                                                  Total 
 (unaudited)                                                                        SME         Other 
                                                                                lending        retail 
                                                                Mortgages           (1)       lending 
                            GBPm        GBPm          GBPm           GBPm          GBPm          GBPm        GBPm 
Gross loans and 
 advances: 
  Neither past due 
   nor impaired               65         374           448         21,179         5,297           657      28,020 
  Past due but not 
   impaired                    9          12             7            266           153            15         462 
  Impaired                     -           -             2             68           173             -         243 
                     -----------      ------      --------      ---------      --------      --------      ------ 
                              74         386           457         21,513         5,623           672      28,725 
                     ===========      ======      ========      =========      ========      ========      ====== 
 
 
As at 31 March 
 2015                                                                                            Other 
 (unaudited)              Retail      Credit         Lease                                      retail 
                      overdrafts       cards       finance                                     lending       Total 
                                                                                    SME 
                                                                                lending 
                                                                Mortgages           (1) 
                            GBPm        GBPm          GBPm           GBPm          GBPm           GBPm        GBPm 
Gross loans and 
 advances: 
  Neither past due 
   nor impaired               78         350           399         19,298         5,419            705      26,249 
  Past due but not 
   impaired                    7          13             3            289           131             16         459 
  Impaired                     -           -             5             55           184              -         244 
                     -----------      ------      --------      ---------      --------      ---------      ------ 
                              85         363           407         19,642         5,734            721      26,952 
                     ===========      ======      ========      =========      ========      =========      ====== 
 
 
As at 30 September 
 2015                                                                                            Other 
 (audited)                Retail      Credit         Lease                                      retail 
                      overdrafts       cards       finance                                     lending       Total 
                                                                                    SME 
                                                                                lending 
                                                                Mortgages           (1) 
                            GBPm        GBPm          GBPm           GBPm          GBPm           GBPm        GBPm 
Gross loans and 
 advances: 
  Neither past due 
   nor impaired               70         363           418         20,170         5,277            668      26,966 
  Past due but not 
   impaired                    9          13             6            268           172             15         483 
  Impaired                     -           -             2             66           170              -         238 
                     -----------      ------      --------      ---------      --------      ---------      ------ 
                              79         376           426         20,504         5,619            683      27,687 
                     ===========      ======      ========      =========      ========      =========      ====== 
 

(1) SME lending includes business overdrafts.

Credit quality of loans and advances

The Group has an internally developed credit rating system that uses data drawn from a number of sources to assess the potential risk in lending to the Group's customers. This system assigns an indication of the probability of default ("PD") for each customer and can be broadly mapped to external agencies rating scales. Impaired assets consist of SME lending and secured personal lending where current circumstances indicate that losses of loan principal and/or interest may be incurred.

11. Loans and advances to customers (continued)

Distribution of loans and advances neither past due nor impaired

The credit quality of the portfolio of loans and advances that were neither past due nor impaired can be assessed by reference to the Group's standard credit rating system. The credit rating system is supported by a variety of financial analytics, combined with processed market information to provide the main inputs for the measurement of counterparty risk. All internal risk ratings are tailored to the various categories and are derived in accordance with the Group's rating policy.

The table below presents the analysis of SME lending credit quality of loans and advances that are neither past due nor impaired:

 
                                                      31 Mar 
                                       31 Mar           2015            30 Sep 
                             2016 (unaudited)    (unaudited)    2015 (audited) 
                                         GBPm           GBPm              GBPm 
 
 Senior investment grade                1,133          1,136             1,174 
 Investment grade                       1,581          1,626             1,615 
 Sub-investment grade                   3,031          3,056             2,906 
                           ------------------  -------------  ---------------- 
                                        5,745          5,818             5,695 
                           ==================  =============  ================ 
 

For the SME lending analysis, investment grades are determined by the Customer Rating System ("eCRS") as defined under the Group's Credit Risk Management policy:

 
 Description                    eCRS         PD 
 
 Senior investment grade      1 to 5   0 < 0.11 
                                         0.11 < 
 Investment grade            6 to 11       0.55 
                                         0.55 < 
 Sub-investment grade       12 to 23      99.99 
 

The loan-to-value ratio of retail mortgage lending, coupled with the relationship of the debt to customers' income, is key to the credit quality of these loans. The table below sets out the indexed loan-to-value analysis of the Group's retail mortgages:

 
                                31 Mar                   31 Mar                 30 Sep 
                      2016 (unaudited)         2015 (unaudited)         2015 (audited) 
                                     %                        %                      % 
 
 Less than 50%                      34                       29                     34 
 50% to 75%                         48                       49                     51 
 76% to 80%                          6                        7                      5 
 81% to 85%                          4                        5                      4 
 86% to 90%                          3                        3                      2 
 91% to 95%                          1                        2                      1 
 96% to 100%                         -                        1                      - 
 Greater than 100%                   -                        -                      - 
 Unknown                             4                        4                      3 
                    ------------------       ------------------       ---------------- 
                                   100                      100                    100 
                    ==================       ==================       ================ 
 

11. Loans and advances to customers (continued)

Loans and advances which were past due but not impaired

Loans and advances that are past due but not impaired are classified as such for secured lending where the net current market value of supporting security is sufficient to cover all principal, interest and other amounts (including legal, enforcement, realisation costs etc.) due on the facility. The distribution of loans and advances that are past due but not impaired is analysed below:

 
As at 31 March                                                     SME     Other 
 2016 (unaudited)        Retail  Credit     Lease              lending    retail 
                     overdrafts   cards   finance  Mortgages       (1)   lending  Total 
                           GBPm    GBPm      GBPm       GBPm      GBPm      GBPm   GBPm 
 
1 to 29 days past 
 due                          8       6         7         77        79         5    182 
30 to 59 days 
 past due                     1       2         -         61        19         3     86 
60 to 89 days 
 past due                     -       1         -         27        16         2     46 
Past due 90 days 
 and over                     -       3         -        101        39         5    148 
                    -----------  ------  --------  ---------  --------  --------  ----- 
                              9      12         7        266       153        15    462 
                    ===========  ======  ========  =========  ========  ========  ===== 
 
 
As at 31 March                                                     SME     Other 
 2015 (unaudited)        Retail  Credit     Lease              lending    retail 
                     overdrafts   cards   finance  Mortgages       (1)   lending  Total 
                           GBPm    GBPm      GBPm       GBPm      GBPm      GBPm   GBPm 
 
1 to 29 days 
 past due                     6       6         3         83        62         5    165 
30 to 59 days 
 past due                     -       2         -         84        11         3    100 
60 to 89 days 
 past due                     -       1         -         15         3         2     21 
Past due 90 days 
 and over                     1       4         -        107        55         6    173 
                    -----------  ------  --------  ---------  --------  --------  ----- 
                              7      13         3        289       131        16    459 
                    ===========  ======  ========  =========  ========  ========  ===== 
 
 
As at 30 September                                                  SME     Other 
 2015 (audited)           Retail  Credit     Lease              lending    retail 
                      overdrafts   cards   finance  Mortgages       (1)   lending  Total 
                            GBPm    GBPm      GBPm       GBPm      GBPm      GBPm   GBPm 
 
1 to 29 days 
 past due                      8       6         6         77       110         5    212 
30 to 59 days 
 past due                      -       2         -         57        17         3     79 
60 to 89 days 
 past due                      -       2         -         36         9         2     49 
Past due 90 days 
 and over                      1       3         -         98        36         5    143 
                     -----------  ------  --------  ---------  --------  --------  ----- 
                               9      13         6        268       172        15    483 
                     ===========  ======  ========  =========  ========  ========  ===== 
 

(1) SME lending includes business overdrafts.

   12.       Impairment provisions on credit exposures 
 
                                                                                              Other 
As at 31 March          Retail      Credit         Lease                                     retail 
 2016               overdrafts       cards       finance                                    lending      Total 
                                                                                  SME 
                                                                              lending 
                                                              Mortgages           (1) 
 (unaudited)              GBPm        GBPm          GBPm           GBPm          GBPm          GBPm       GBPm 
 
Opening balance              5           7             2             39           166            11        230 
Charge for the 
 period                      -           3             -              3            20             5         31 
Amounts written 
 off                       (4)         (4)             -            (1)          (16)           (6)       (31) 
Recoveries of 
 amounts written 
 off in previous 
 years                       2           1             -              -             1             1          5 
Other (2)                    -           -             -              -           (1)             -        (1) 
Closing balance              3           7             2             41           170            11        234 
                   ===========      ======      ========      =========      ========      ========      ===== 
 
Specific                     -           -             1             22            67             -         90 
Collective                   3           7             1             19           103            11        144 
                   -----------      ------      --------      ---------      --------      --------      ----- 
                             3           7             2             41           170            11        234 
                   ===========      ======      ========      =========      ========      ========      ===== 
 
 
                                                                                              Other 
As at 31 March          Retail      Credit         Lease                                     retail 
 2015               overdrafts       cards       finance                                    lending      Total 
                                                                                  SME 
                                                                              lending 
                                                              Mortgages           (1) 
 (unaudited)              GBPm        GBPm          GBPm           GBPm          GBPm          GBPm       GBPm 
 
Opening balance              8          10             2             27           185            13        245 
Charge for the 
 period                    (1)           2             1              1            19             6         28 
Amounts written 
 off                       (3)         (5)           (1)            (3)          (43)           (8)       (63) 
Recoveries of 
 amounts written 
 off in previous 
 years                       2           1             -              -             4             1          8 
Other (2)                    -           -             -              -           (2)             -        (2) 
Closing balance              6           8             2             25           163            12        216 
                   ===========      ======      ========      =========      ========      ========      ===== 
 
Specific                     -           -             1             15            69             -         85 
Collective                   6           8             1             10            94            12        131 
                   -----------      ------      --------      ---------      --------      --------      ----- 
                             6           8             2             25           163            12        216 
                   ===========      ======      ========      =========      ========      ========      ===== 
 
 
                                                                                                Other 
As at 30 September        Retail      Credit         Lease                                     retail 
 2015                 overdrafts       cards       finance                                    lending      Total 
                                                                                    SME 
                                                                                lending 
                                                                Mortgages           (1) 
 (audited)                  GBPm        GBPm          GBPm           GBPm          GBPm          GBPm       GBPm 
 
Opening balance                8          10             2             27           185            13        245 
Charge for the 
 year                        (2)           5             1             18            44            12         78 
Amounts written 
 off                         (4)        (10)           (1)            (6)          (63)          (16)      (100) 
Recoveries of 
 amounts written 
 off in previous 
 years                         3           2             -              -             5             2         12 
Other (2)                      -           -             -              -           (5)             -        (5) 
Closing balance                5           7             2             39           166            11        230 
                     ===========      ======      ========      =========      ========      ========      ===== 
 
Specific                       -           -             1             22            69             -         92 
Collective                     5           7             1             17            97            11        138 
                     -----------      ------      --------      ---------      --------      --------      ----- 
                               5           7             2             39           166            11        230 
                     ===========      ======      ========      =========      ========      ========      ===== 
 

(1) SME lending includes business overdrafts.

(2) Other includes the unwind of net present value elements of specific provisions and other minor movements.

12. Impairment provisions (continued)

 
                                               31 Mar              31 Mar            30 Sep 
                                     2016 (unaudited)    2015 (unaudited)    2015 (audited) 
                                                 GBPm                GBPm              GBPm 
 Amounts included in 
 Loans and advances to customers 
  (note 11)                                       234                 216               230 
                                   ==================  ==================  ================ 
 
 Non-accrual loans 
 Loans and advances to customers                  243                 244               238 
 Specific provisions                             (90)                (85)              (92) 
                                                  153                 159               146 
                                   ==================  ==================  ================ 
 

13. Deferred tax

The Group recognises deferred tax attributable to the following items:

 
                                                  31 Mar              31 Mar            30 Sep 
                                        2016 (unaudited)    2015 (unaudited)    2015 (audited) 
                                                    GBPm                GBPm              GBPm 
 Deferred tax assets 
 Impairment provision on 
  credit exposures                                     2                   6                 3 
 Employee equity based compensation                    1                   1                 1 
 Tax losses carried forward                          246                 210               273 
 Provisions                                            -                  13                 - 
 Accelerated capital allowances                      130                  81               108 
 Cash flow hedge reserve                               1                   5                 4 
 Other                                                 1                   -                 - 
                                      ------------------  ------------------  ---------------- 
                                                     381                 316               389 
                                      ==================  ==================  ================ 
 Deferred tax liabilities 
 Defined benefit pension 
  surplus                                             34                  18                10 
 Cash flow hedge reserve                               5                   -                 - 
 Gains less losses on financial 
  instruments at fair value                            2                   -                 - 
                                      ------------------  ------------------  ---------------- 
                                                      41                  18                10 
                                      ==================  ==================  ================ 
 
 Net deferred tax asset                              340                 298               379 
                                      ==================  ==================  ================ 
 

The Group had an unrecognised deferred tax asset of GBP2m (31 March 2015 GBPNil and 30 September 2015 GBP16m) representing trading losses with a gross value of GBP8m (31 March 2015 GBPNil and 30 September 2015 GBP80m) at the balance sheet date. A deferred tax asset has not been recognised in respect of these losses as the Directors have insufficient certainty over their recoverability in the foreseeable future.

The statutory rate of UK corporation tax reduced to 20% on 1 April 2015 (Finance Act 2013). A reduction in mainstream UK rate of corporation tax was also introduced in Finance Act (No 2) 2015, lowering the rate from 20% to 19% on 1 April 2017 and to 18% on 1 April 2020. Finance Act (No 2) 2015 was substantively enacted on 26 October 2015.

Under IAS 12, deferred tax assets and liabilities are measured at the tax rates that are expected to apply to the period when the asset is realised or the liability is settled, based on tax rates (and tax laws) that have been enacted or substantively enacted by the balance sheet date. Accordingly, the deferred tax balances at 31 March 2016 have been reflected at the tax rates at which they are expected to be realised or settled. On 31 March 2016 the Group's structure was rationalised by transferring the trade and assets of CYB Services Limited to Clydesdale Bank PLC. Deferred tax assets have been valued reflecting the new structure.

Measures were announced in the Budget of 16 March 2016, which if enacted, will reduce the UK corporation tax rate to 17% on 1 April 2020, further restrict the use of losses for banking entities to 25% of taxable profits for accounting periods beginning on or after 1 April 2016 and introduce a new restriction for all companies from 1 April 2017 where only 50% of taxable profits may be relieved with brought forward losses. Details of the legislation or its enactment date are not yet available and accordingly its impact is unknown and is not reflected in these financial statements.

14. Provisions for liabilities and charges

 
                                                 31 Mar              31 Mar            30 Sep 
                                       2016 (unaudited)    2015 (unaudited)    2015 (audited) 
                                                   GBPm                GBPm              GBPm 
 PPI redress provision 
 Opening balance                                    774                 515               515 
 Charge to the income statement 
  (note 5)                                           44                   -               390 
 Charge reimbursed under 
  Conduct Indemnity                                 406                   -                 - 
 Utilised                                         (248)                (34)             (131) 
                                     ------------------  ------------------  ---------------- 
 Closing balance                                    976                 481               774 
                                     ------------------  ------------------  ---------------- 
 
 Other customer redress provisions 
 Opening balance                                    214                 413               413 
 Charge to the income statement 
  (note 5)                                            2                   -                76 
 Charge reimbursed under 
  Conduct Indemnity                                  19                   -                 - 
 Utilised                                          (80)               (167)             (275) 
                                     ------------------  ------------------  ---------------- 
 Closing balance                                    155                 246               214 
                                     ------------------  ------------------  ---------------- 
 
 Restructuring provisions 
  (1) 
 Opening balance                                     18                  24                24 
 Charge to the income statement 
  (note 5)                                            -                  12                17 
 Utilised                                           (8)                 (7)              (23) 
 Closing balance                                     10                  29                18 
 
 Total provisions for liabilities 
  and charges                                     1,141                 756             1,006 
                                     ==================  ==================  ================ 
 

(1) Restructuring provision includes surplus lease space provision.

A provision is recognised when there is a present obligation as a result of a past event, it is probable that the obligation will be settled and it can be reliably estimated. The most significant of the provisions held at 31 March 2016 are in relation to conduct risk related liabilities. The Group's economic exposure to the impact of historic conduct related liabilities is mitigated by the Capped Indemnity from NAB (see below).

The Group has provided its best estimate of conduct risk related liabilities at 31 March 2016 which have arisen as a result of its historical products and past sales practices.

To arrive at best estimates, management have exercised significant judgement around the key assumptions that underpin the estimates and used estimation techniques to quantify them. Ongoing regulatory review and input, as well as rulings from the Financial Ombudsman Service ("FOS") over time, and the Group's internal reviews and assessments of customer complaints will continue to impact upon the nature and extent of conduct related customer redress and associated costs for which the Group may ultimately become liable in future periods. Accordingly the total cost associated with such conduct related matters remains inherently uncertain.

Payment Protection Insurance ("PPI") redress

The Group has reassessed the level of provision that is considered appropriate to meet current and future expectations in relation to the mis-selling of PPI policies and has concluded that a further charge of GBP450m is required incorporating the Group's estimate of the impact of CP 15/39 and a proposed time bar for complaints in summer 2018. It also incorporates a reassessment of the costs of processing cases and the impact of experience adjustments. Only 9.7% of the charge impacts the Group's income statement (GBP44m) as a result of the conduct indemnity. The total provision raised to date in respect of PPI is GBP1,646m (30 September 2015: GBP1,196m); with GBP976m of this remaining as at 31 March 2016 (30 September 2015: GBP774m) comprising GBP372m for customer initiated complaints and proactive customer contact (30 September 2015: GBP301m); GBP301m for the remediation of complaints closed prior to August 2014 (30 September 2015: GBP270m); and GBP303m for costs of administering the redress programme (30 September 2015: GBP203m).

In common with the wider UK retail banking sector, the Group continues to deal with complaints and redress issues arising out of historic sales of PPI. To 31 March 2016, the Group has received 253,000 complaints and has allowed for 87,000 further walk in complaints.

14. Provisions for liabilities and charges (continued)

PPI redress (continued)

The Group implemented a comprehensive new PPI complaint handling process from August 2014 which involved making a number of significant changes to the PPI operations, which resulted in an increase in operational and administrative costs, in addition to committing to undertake a full review of PPI complaints that were closed prior to August 2014 (approximately 180,000). The Group has begun to reopen these complaints and review the original decision reached in light of the new PPI complaint handling processes. The provision at 31 March 2016 includes a redress provision of GBP301m for this review.

In addition to the remediation activity described above, the Group is undertaking a past business review ("PBR") of certain PPI sales to determine if there was actual or potential customer detriment in the sales process leading to a risk of mis-sale and the potential for proactive redress. The provision increase incorporates a revised estimate of the cost of contacting and redressing, where appropriate, customers who have faced actual detriment or may have experienced potential detriment but who have not actually raised a claim. Proactive customer mailings commenced in March 2016 and will be complete by the end of the calendar year. Key inputs to the calculation of the costs estimate such as the level of customer response to mailings are not currently known but have been based on relevant historical experience and related industry data.

The increase in provision takes into account all of the above factors as well as a revision in the Group's expectation of new customer initiated complaints in light of current experience and CP 15/39 with the overall provision based on a number of assumptions derived from a combination of past experience, estimated future experience, industry comparison and the exercise of judgement in the key areas identified. There remain risks and uncertainties in relation to these assumptions and consequently in relation to the ultimate costs of redress and related costs, including: (i) the number of PPI claims (and the extent to which this is influenced by the activity of claims management companies, the proposed application of a time bar, Plevin, and FCA advertising); (ii) the number of those claims that ultimately will be upheld; (iii) the amount that will be paid in respect of those claims; (iv) any additional amounts that may need to be paid in respect to previously handled claims; (v) the response rates to the proactive customer contact; and (vi) the costs of administering the remediation programme.

As such, the factors discussed above mean there is a risk that existing provisions for PPI customer redress may not cover all potential costs. In light of this, the eventual costs of PPI redress and complaint handling may therefore differ materially from that estimated and further provision could be required. Accordingly, the final amount required to settle the Group's potential PPI liabilities remains uncertain.

The table below sets out the key assumptions and the effect on the provision at 31 March 2016 of future, potential, changes in key assumptions:

 
 Assumptions                                      Change in   Sensitivity 
                                                 assumption           (1) 
 Number of expected future 
  customer initiated complaints                      +/-10%        GBP24m 
 Uphold rates: 
   Future complaints                                  +/-1%         GBP4m 
   Pre August 2014 complaints 
    review                                            +/-1%         GBP8m 
 Customer contact response 
  rate 
                PBR customer contact response 
                 rate (2)                             +/-1%         GBP5m 
 Average redress costs (3)                            +/-1%         GBP9m 
 

(1) There are inter-dependencies between several of the key assumptions which add to the complexity of the judgements the Group has to make. This means that no single factor is likely to move independently of others, however, the sensitivities disclosed above assume all other assumptions remain unchanged. The sensitivities disclosed do not incorporate the impact, if any, on the administrative cost element of the provision.

(2) The Group's current estimate includes an expected customer response rate of 40%. Approximately 87,000 proactive customer mailings will be sent.

(3) Sensitivity to a change in average redress across customer initiated complaints, pre August 2014 complaints review and PBR customer populations.

14. Provisions for liabilities and charges (continued)

PPI redress (continued)

The number of complaints received is monitored against past experience and future expectations and the Group will continue to reassess the adequacy of the provision for this matter and the assumptions underlying the provision calculation based upon experience and other relevant factors as matters develop.

Other customer redress provisions

A provision for customer redress is held in those instances where the Group expects to make payments to customers whether on an ex-gratia or compensatory basis. Provisions can arise as a result of legal or regulatory action and can incorporate the costs of skilled persons, independent reviewers, and where appropriate other elements of administration. The most significant of these relates to the Group's IRHPs.

In 2012 the FSA announced that it had reached agreement with a number of UK banks, including the Group, in relation to a review and redress exercise on sales of certain interest rate hedging products to small and medium sized businesses. The Group implemented a programme to identify small and medium sized customers that may have been affected and where due, pay financial redress. On 31 March 2015 the FCA confirmed the closure of the formal industry wide redress programme to new entrants.

The Group also undertook a secondary review of all past FRTBL complaints not in scope of the formal review. Where the secondary complaint assessment identified a different outcome, the customer has been contacted and, if appropriate, redress offered. The Group is also dealing with a number of new complaints from customers in relation to FRTBLs.

The Group has reassessed the level of provision considered necessary in light of the current and future expected claims for all of these matters and concluded that no changes to the level of provision held are required, reflecting the continued wind down of the formal programmes, which are expected to have completed by the end of the year, and the current level of complaints received.

Other provisions include amounts in respect of a number of individually less significant conduct related matters, legal proceedings, and claims arising in the ordinary course of the Group's business. The ultimate cost to the Group of other customer redress matters is driven by a number of factors relating to offers of redress, compensation, offers of alternative products, consequential loss claims and administrative costs. These factors could result in the total cost of review and redress varying materially from the Group's estimate. The final amount required to settle the Group's potential liabilities in these matters is therefore uncertain and further provision could be required.

Conduct Indemnity

The Company and NAB have entered into an agreement under which NAB has provided the Company with a Capped Indemnity to meet the costs of dealing with conduct matters in the period prior to the demerger date (the "Conduct Indemnity Deed"). The legacy conduct matters covered by the Capped Indemnity are referred to as "Relevant Conduct Matters". The Capped Indemnity provides the CYBG Group with economic protection against certain costs and liabilities (including financial penalties imposed by a regulator) resulting from conduct issues relating to:

a) Payment protection insurance, standalone interest rate hedging products, voluntary scope tailored business loans and fixed rate tailored business loans; and

   b)     Other conduct matters, subject to certain limitations and minimum financial thresholds. 

Amounts payable under the Capped Indemnity include, subject to certain limitations, payments to customers to satisfy, settle or discharge a Relevant Conduct Matter and the direct costs and expenses of satisfying, settling, discharging or administering such Relevant Conduct Matter.

It has been agreed that NAB will meet 90.3% of Qualifying Conduct Costs claimed by the Company, up to the amount of the Capped Indemnity.

14. Provisions for liabilities and charges (continued)

Conduct Indemnity (continued)

Claims under the Capped Indemnity are recognised in the consolidated income statement simultaneously with the charge for Relevant Conduct Matters. The conduct expense and associated reimbursement income are presented net within "Other operating and administrative expenses". A reimbursement receivable is recognised on the consolidated balance sheet within Due from Other Banks, this receivable is periodically settled by NAB. The reimbursement receivable is not offset against the provision amount on the Group's consolidated balance sheet. The provision expense and reimbursement income are disclosed above.

No reimbursement income or receivable is recognised on the consolidated balance sheet in relation to contingent liabilities for Relevant Conduct Matters. Any possible future reimbursement income linked to contingent liabilities in respect of Relevant Conduct Matters is not disclosed as a contingent asset as the amounts cannot be reliably estimated and are not virtually certain to be received.

To the extent that it is no longer probable that provisions for a Relevant Conduct Matter previously raised will be required to settle conduct obligations and a provision for a Relevant Conduct Matter is released as unutilised, the related Capped Indemnity amounts received will become repayable to NAB.

To the extent that tax relief is expected in relation to provisions for which reimbursement income is applicable, amounts may become repayable to NAB. In the consolidated financial statements, deferred tax assets are only recognised in respect of the Loss share proportion (9.7%) of unused tax losses on Relevant Conduct Matters, on the basis that the Group does not obtain the economic benefit of the future tax relief which is repayable to NAB.

The utilisation and undrawn balance of the Capped Indemnity is set out below:

 
                                             Conduct 
                                          protection 
                                         (unaudited) 
                                                GBPm 
 
 Conduct protection provided 
  by NAB                                       1,700 
 Capital injected into CYBI 
  prior to demerger(1)                         (120) 
 Drawn in period to 30 September 
  2015(2)                                      (465) 
                                       ------------- 
 Undrawn Conduct Indemnity 
  as at 30 September 2015                      1,115 
 Drawn in the period to 31 
  March 2016                                   (425) 
 Undrawn balance as at 31 
  March 2016                                     690 
                                       ------------- 
 
 

(1) GBP120m of the GBP670m of capital injected in CYBI on 24 September 2015 was related to the Conduct Indemnity Deed.

(2) GBP465m represents the Pre-Covered provision amount.

Restructuring provision

Restructuring of the business is currently ongoing and a provision is held to cover redundancy payments, property vacation costs and associated enablement costs. In the period to 31 March 2016 GBP8m was utilised. Subsequent to the period end the Group announced the outcome of a voluntary severance programme and a number of adjustments to its branch network (note 23).

Included within the restructuring provision is an amount for committed rental expense on surplus lease space consistent with the expected years' exposure on individual leases where the property is unoccupied. This element of the provision will be utilised over the remaining life of the leases or until the leases are assigned and is measured at present values by discounting anticipated future cash flows.

15. Debt securities in issue

 
                                            31 Mar              31 Mar            30 Sep 
                                  2016 (unaudited)    2015 (unaudited)    2015 (audited) 
                                              GBPm                GBPm              GBPm 
 
 Residential mortgage backed 
  securities                                 3,012               2,953             3,017 
 Covered bonds                                 698               1,097               697 
 Subordinated debt                             477                   -                 - 
                                ------------------  ------------------  ---------------- 
                                             4,187               4,050             3,714 
 Fair value hedge adjustments                   64                  15                38 
                                ------------------  ------------------  ---------------- 
 Total securitised notes 
  and covered bonds                          4,251               4,065             3,752 
 Accrued interest payable                       34                  31                14 
                                             4,285               4,096             3,766 
                                ==================  ==================  ================ 
 

There have been no new issuances of securitised debt or covered bonds during the period ended 31 March 2016. On 8 February 2016, the Lannraig RMBS held by NAB, were reclassified from due to related entities (note 8) to debt securities in issue. Comparative financial information has not been restated.

On 22 February 2016 the USD 800m Lanark 2012-2 1A note was redeemed in line with the scheduled programme terms.

On 8 February 2016, the Group repurchased GBP475m of subordinated debt from NAB at a market value of GBP474m, resulting in a gain on debt restructure of GBP1m included within other income (note 4). On the same day the Group issued GBP475m of subordinated debt to NAB. Following the demerger from NAB on 8 February 2016, subordinated debt and securitised debt issued to NAB, previously included within amounts due to related entities (note 8), are included within debt securities in issue. Comparative financial information has not been restated.

Details of subordinated debt in excess of 10% of the total balance of the subordinated debt are disclosed below:

 
                                        31 Mar                31 Mar              30 Sep 
                              2016 (unaudited)      2015 (unaudited)      2015 (audited) 
                                          GBPm                  GBPm                GBPm 
 
 10-year, call five years 
  with a final maturity of 
  9 February 2026 - Fixed 
  5%                                       477                     -                   - 
 Accrued interest payable                    3                     -                   - 
                            ------------------    ------------------    ---------------- 
 Total subordinated debt                   480                     -                   - 
                            ==================    ==================    ================ 
 

16. Retirement benefit obligations

The Group operates both defined benefit and defined contribution arrangements. Clydesdale Bank PLC is the sponsoring employer in one funded defined benefit pension scheme, the Yorkshire and Clydesdale Bank Pension Scheme ("the Scheme"). The Scheme was established under trust on 30 September 2009 as the result of the merger of the Clydesdale Bank Pension Scheme and the Yorkshire Bank Pension Fund. The assets of the Scheme are held in a trustee administered fund, the trustee is responsible for the operation and governance of the Scheme, including making decisions regarding the Scheme's funding and investment strategy.

The Scheme is subject to the funding legislation outlined in the Pensions Act 2004 which came into force on 30 December 2005. This, together with documents issued by the Pensions Regulator, sets out the framework for funding defined benefit occupational pension plans in the UK.

The Group also provides post-retirement health care under a defined benefit scheme for pensioners and their dependent relatives for which provision has been made. This is a closed scheme and the provision will be utilised over the life of the remaining scheme members.

16. Retirement benefit obligations (continued)

The following table provides a summary of the present value of the defined benefit obligation and fair value of plan assets for the Scheme:

 
                                                31 Mar              31 Mar            30 Sep 
                                      2016 (unaudited)    2015 (unaudited)    2015 (audited) 
                                                  GBPm                GBPm              GBPm 
 
 Active members defined benefit 
  obligation                                     (970)               (917)             (891) 
 Deferred members defined 
  benefit obligation                           (1,403)             (1,355)           (1,299) 
 Pensioner and dependent 
  members defined benefit 
  obligation                                   (1,334)             (1,388)           (1,323) 
                                    ------------------  ------------------  ---------------- 
 Total defined benefit obligation              (3,707)             (3,660)           (3,513) 
 Fair value of scheme assets                     3,842               3,751             3,565 
                                    ------------------  ------------------  ---------------- 
 Net defined benefit pension 
  asset                                            135                  91                52 
                                    ==================  ==================  ================ 
 
 Post-retirement medical 
  benefits obligations                             (4)                 (4)               (4) 
                                    ==================  ==================  ================ 
 

17. Called up share capital

 
 Allotted, called                    31 Mar               30 Sep 
  up and fully paid                    2016                 2015 
                                (unaudited)                                                          30 Sep 
                                                                                   31 Mar              2015 
                                                       (audited)         2016 (unaudited)         (audited) 
                                     Number               Number 
                                  of Shares            of Shares                     GBPm              GBPm 
 Ordinary shares 
 Opening ordinary 
  share capital               2,232,012,512        1,882,012,500                      223             1,882 
 Issued during the 
  period                                  -          350,000,012                        -               350 
 Share for share 
  exchange                  (1,352,697,256)                    -                      876                 - 
 Share capital reduction                  -                    -                  (1,011)           (2,009) 
 Issued under employee 
  share schemes                   1,966,592                    -                        -                 - 
                           ----------------       --------------       ------------------       ----------- 
 Closing ordinary 
  share capital                 881,281,848        2,232,012,512                       88               223 
                           ================       ==============       ==================       =========== 
 
 

On 18 May 2015, the Company was incorporated as a public limited company with 1 ordinary GBP1 share. On 11 September 2015, 49,999 ordinary shares of GBP1 were issued.

On 20 November 2015, the 50,000 ordinary shares were consolidated into 1 ordinary share of GBP50,000 and then immediately divided into ordinary shares with a nominal value of GBP1.25 each in the capital of the Company on the basis of 40,000 divided ordinary shares for every 1 consolidated ordinary share.

Listing on the London Stock Exchange and Australian Securities Exchange

On 3 February 2016 CYBG PLC obtained a Premium listing on the London Stock Exchange and listed on the Australian Securities Exchange with effect from 4 February 2016.

On 8 February 2016, CYBG PLC became the new holding company for the CYBI Group by way of a share for share exchange with its then sole shareholder, NAB, and became unconditionally listed on the London Stock Exchange. As a consequence of the insertion of the new holding company, share capital, share premium and the capital reorganisation reserve in the current period reflect CYBG PLC. The comparative reflects CYBI. During the period 1,966,592 ordinary shares were issued under employee share schemes with a nominal value of GBP0.2m.

17. Called up share capital (continued)

Share for share exchange

On 8 February 2016, CYBG PLC issued 879,275,256 GBP1.25 ordinary shares in exchange for the acquisition of the entire share capital of CYBI which comprised of 2,232,012,512 GBP0.10 ordinary shares. The consideration for the issuance of CYBG PLC shares was determined by applying the 5-day volume weighted average price (VWAP) of CYBG shares and CYBG Chess Depositary Instruments (CDI's) over the first 5 trading days from 3 February 2016, giving a value of GBP1,732m. The nominal value of the shares issued was GBP1,099m and the balance of GBP633m was transferred to a Merger Reserve in accordance with Section 612 of the Companies Act.

Share capital reduction

Following court approval, on 10 February 2016, the nominal share capital of the Company was reduced to GBP0.10 per share by the cancellation of GBP1.15 from the nominal value of each ordinary share. Following the capital reduction GBP1,011m was transferred to retained earnings.

18. Total equity

 
 As a consequence of the insertion of the new holding 
  company, share capital, share premium and the capital 
  reorganisation reserve in the current period reflect 
  CYBG PLC. The comparative reflects CYBI. 
                                              31 Mar              31 Mar            30 Sep 
                                    2016 (unaudited)    2015 (unaudited)    2015 (audited) 
                                                GBPm                GBPm              GBPm 
 
 Share capital (note 17)                          88               2,232               223 
 Share premium account                             -                   -               670 
                                  ------------------  ------------------  ---------------- 
 Total share capital and 
  share premium                                   88               2,232               893 
                                  ------------------  ------------------  ---------------- 
 
 Other equity instruments                        450                 450               450 
 
 Capital reorganisation reserve                (839)                   -                 - 
 Merger reserve                                  633                   -                 - 
 
 Equity-based compensation 
  reserve                                          6                   3                 3 
 Asset revaluation reserve                         1                   1                 2 
 Available for sale reserve                       13                  15                12 
 Cash flow hedge reserve                          12                (19)              (13) 
                                  ------------------  ------------------  ---------------- 
 Total other reserves                             32                   -                 4 
                                  ------------------  ------------------  ---------------- 
 
 Retained earnings                             3,167                 492             2,096 
 
 Total equity                                  3,531               3,174             3,443 
                                  ==================  ==================  ================ 
 

Share premium account

On 19 June 2015, 1 ordinary share was issued by CYBI to National Equities Limited for a nominal value of GBP0.10 and a premium of GBP49,999,999.90. On 24 September 2015, one ordinary share was issued by CYBI to National Equities Limited for a nominal value of GBP0.10 and a premium of GBP619,999,999.90.

There is no share premium held within CYBG PLC.

18. Total equity (continued)

Other equity instruments

Other equity instruments represent AT1 notes. On 20 December 2013, Perpetual Capital Notes (6m LIBOR + 763bps) were issued with a principal amount of GBP300m to NAB. These were perpetual securities with no fixed maturity or redemption date and are structured to qualify as AT1 instruments under CRD IV. A further GBP150m Perpetual Capital Notes (6m LIBOR + 690bps) were issued to NAB on 29 December 2014. AT1 distributions of GBP18m were paid in June 2015 (being GBP14m net of tax). These AT1 notes were repurchased by CYBI on 8 February 2016 for GBP457m. The resulting loss of GBP7m (GBP5m net of tax) was recognised directly within retained earnings.

AT1 distributions of GBP23m were paid in the current period (being GBP18m net of tax).

In addition, on 8 February 2016, the Company issued Perpetual Contingent Convertible Notes (fixed 8%) with a principal amount of GBP450m to NAB with an optional redemption on 8 December 2022.

Capital reorganisation reserve

The capital reorganisation reserve was recognised on the issuance of CYBG PLC ordinary shares in exchange for the acquisition of the entire share capital of CYBI. The reserve reflects the difference between the consideration for the issuance of CYBG PLC shares and CYBI's share capital and share premium.

Merger reserve

As described in note 17, a merger reserve was recognised on the issuance of CYBG PLC ordinary shares in exchange for the acquisition of the entire share capital of CYBI. The merger reserve reflects the difference between the consideration for the issuance of CYBG PLC shares and the nominal value of the shares issued.

Equity-based compensation reserve

The Group's equity-based compensation reserve records the value of equity-settled share based payment benefits provided to the Group's employees as part of their remuneration that has been charged through the income statement and adjusted for deferred tax.

In comparative periods the equity-based compensation reserve represents the outstanding fair value amount in respect of share based payment expense recharged by the Group's former ultimate parent, NAB, which has been charged through the income statement and adjusted for deferred tax.

Asset revaluation reserve

The asset revaluation reserve includes the gross revaluation increments and decrements arising from the revaluation of land and buildings.

Available for sale reserve

The available for sale investments reserve records the gains and losses arising from changes in the fair value of available for sale financial assets.

Cash flow hedge reserve

The cash flow hedge reserve records fair value revaluations of derivatives designated as cash flow hedging instruments to the extent that they are effective.

As at 31 March 2016, the cash flow hedge reserve comprised crystallised fair value losses arising from de-designated and matured cash flow hedges of GBP7m (31 March 2015: GBP6m gain and 30 September 2015: GBP2m loss) offset by deferred gains on derivatives in ongoing cash flow hedges of GBP23m (31 March 2015: GBP29m loss and 30 September 2015: GBP15m loss). The balance on the cash flow hedge reserve within the consolidated statement of changes in equity is net of tax.

A GBP0.5m gain (31 March 2015: GBP9m gain and 30 September 2015: GBP17m gain) was recycled into the income statement in relation to de-designated and matured hedges in the period. GBP0.1m (31 March 2015: GBP2m and 30 September 2015: GBP1m) was transferred to the income statement due to ineffectiveness arising from cash flow hedges.

19. Contingent liabilities and commitments

The table below sets out the contractual amounts of contingent liabilities and commitments which are not recorded on the balance sheet. Contingent liabilities and commitments are credit-related instruments which include acceptances, letters of credit, guarantees and commitments to extend credit. The contractual amounts do not represent the amounts at risk at the balance sheet date but the amounts that would be at risk should the contracts be fully drawn upon and the client default. Since a significant portion of guarantees and commitments are expected to expire without being drawn upon, the total of the contract amounts is not representative of future liquidity requirements.

 
                                              31 Mar              31 Mar            30 Sep 
                                    2016 (unaudited)    2015 (unaudited)    2015 (audited) 
                                                GBPm                GBPm              GBPm 
 Contingent liabilities 
 Guarantees and assets pledged 
  as collateral security: 
  At call                                          -                   -                 - 
  Due in less than 3 months                       15                  23                25 
  Due between 3 months and 
   1 year                                         32                  30                13 
  Due between 1 year and 
   3 years                                         9                   7                 9 
  Due between 3 years and 
   5 years                                         2                   3                 2 
  Due after 5 years                               45                  56                52 
  No specified maturity                            4                   7                 8 
                                  ------------------  ------------------  ---------------- 
                                                 107                 126               109 
                                  ==================  ==================  ================ 
 
 Other commitments: 
  Undrawn formal standby 
   facilities, credit lines 
   and other commitments to 
   lend at call                                7,790               8,052             7,801 
                                  ==================  ==================  ================ 
 
 

Other contingent liabilities

Financial Services Compensation Scheme

The FSCS provides compensation to depositors in the event that a financial institution is unable to repay amounts due. Following the failure of a number of financial institutions, claims were triggered against the FSCS, initially to pay interest on borrowings which the FSCS has raised from the UK Government to support the protected deposits. During 2015, the FSCS levy was also invoiced to institutions for the third of three annual levies to cover capital repayments to the UK Government. The principal of these borrowings, which remains after the three annual levies have been paid, is anticipated to be repaid from the realisation of the assets of the defaulted institutions. The FSCS has however confirmed that the size of the future levies will be kept under review in light of developments from the insolvent estates.

The FSCS has estimated levies due to 31 March 2016 and an accrual of GBP9m (31 March 2015: GBP7m and 30 September 2015: GBP9m) is held for the Group's calculated liability to that date. The ultimate FSCS levy as a result of the failures is uncertain.

Conduct risk related matters

There continues to be a great deal of uncertainty and significant judgement is required in determining the quantum of conduct risk related liabilities with note 14 reflecting the Group's current position in relation to redress provisions for PPI and IRHPs. The final amount required to settle the Group's potential liabilities for these matters is materially uncertain. The Group will continue to reassess the adequacy of provisions for these matters and the assumptions underlying the calculations at each reporting date based upon experience and other relevant factors at that time.

Legal claims

The Group is named in and is defending a number of legal claims arising in the ordinary course of business. No material adverse impact on the financial position of the Group is expected to arise from the ultimate resolution of these legal actions.

20. Fair value of financial instruments

   (a)           Fair value of financial instruments carried at amortised cost 

The tables below show a comparison of the carrying amounts of financial assets and liabilities measured at amortised cost, as reported on the balance sheet, and their fair values where these are not approximately equal.

Analysis of the fair value disclosures uses a hierarchy that reflects the significance of inputs used in measuring fair value. The level in the fair value hierarchy within which a fair value measurement is categorised is determined on the basis of the lowest level input that is significant to the fair value measurement in its entirety. The fair value hierarchy is as follows:

-- Level 1 fair value measurements - quoted prices (unadjusted) in active markets for an identical financial asset or liability.

-- Level 2 fair value measurements - inputs other than quoted prices within Level 1 that are observable for the financial asset or liability, either directly (as prices) or indirectly (derived from prices).

-- Level 3 fair value measurements - inputs for the financial asset or liability that are not based on observable market data (unobservable inputs).

Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. The estimated fair values are based on relevant information available at the reporting date and involve judgement. Transfers between levels are deemed to have occurred at the end of the year in which the instruments were transferred. The methodologies and assumptions used in the fair value estimates remain unaltered from those used at 30 September 2015.

There are various limitations inherent in this fair value disclosure particularly where prices may not represent the underlying value due to dislocation in the market. Not all of the Group's financial instruments can be exchanged in an active trading market. The Group obtains the fair values for investment securities from quoted market prices where available. Where securities are unlisted and quoted market prices are not available, the Group obtains the fair value by means of discounted cash flows and other valuation techniques that are commonly used by market participants. These techniques address factors such as interest rates, credit risk and liquidity. The difference between carrying value and fair value is relevant in a trading environment, but is not relevant to assets held to maturity and loans and advances.

 
                               31 March            31 March           30 September 
                                  2016                2015                2015 
                          ------------------  ------------------  ------------------- 
                           Carrying     Fair   Carrying     Fair   Carrying      Fair 
                              value    value      value    value      value     value 
                               GBPm     GBPm       GBPm     GBPm       GBPm      GBPm 
                          ---------  -------  ---------  -------  ---------  -------- 
 Financial assets 
 Loans and advances 
  to customers               28,516   29,098     26,763   26,963     27,482    27,537 
  Financial liabilities 
 Due to customers            26,237   26,155     25,251   25,163     26,407    26,423 
 Due to related 
  entities                        -        -      1,792    1,827        998     1,017 
 Debt securities 
  in issue                    4,285    4,313      4,096    4,220      3,766     3,869 
 
 

20. Fair value of financial instruments (continued)

   (b)   Fair value of financial instruments recognised on the balance sheet at fair value 

The following tables provide an analysis of financial instruments that are measured at fair value, subsequent to initial recognition, using the fair value hierarchy described in note 20(a) above.

 
                              Fair value measurement            Fair value measurement 
                                       as at                             as at 
                                   31 March 2016                   30 September 2015 
                          ------------------------------  --------------------------------- 
                           Level   Level   Level            Level   Level    Level 
                               1       2       3   Total        1       2        3    Total 
                            GBPm    GBPm    GBPm    GBPm     GBPm    GBPm     GBPm     GBPm 
                          ------  ------  ------  ------  -------  ------  -------  ------- 
 Financial assets 
 Derivative financial 
  assets                       -     396       -     396        -     285        -      285 
 AFS investments 
  - listed                 1,457       -       -   1,457    1,447       -        -    1,447 
 AFS investments 
  - unlisted                   -       -      14      14        -       -        8        8 
 AFS - other                   -       -       7       7        -       -        7        7 
 Other financial 
  assets at fair 
  value                        -       -     898     898        -       -    1,097    1,097 
                          ------  ------  ------  ------  -------  ------  -------  ------- 
 Total financial 
  assets at fair 
  value                    1,457     396     919   2,772    1,447     285    1,112    2,844 
                          ======  ======  ======  ======  =======  ======  =======  ======= 
  Financial liabilities 
 Derivative financial 
  liabilities                  -     522       -     522        -     534        -      534 
 Other financial 
  liabilities at 
  fair value                   -       -      53      53        -       -       67       67 
                          ------  ------  ------  ------  -------  ------  -------  ------- 
 Total financial 
  liabilities at 
  fair value                   -     522      53     575        -     534       67      601 
                          ======  ======  ======  ======  =======  ======  =======  ======= 
 

There were no transfers between Level 1 and 2 in the current or prior period.

Assets and liabilities measured at fair value based on valuation techniques for which any significant input is not based on observable market data (Level 3):

 
 Level 3 movements 
  analysis 
                               Investments   Other financial   Other financial 
                               - available         assets at       liabilities 
                                  for sale        fair value     at fair value 
                                      GBPm              GBPm              GBPm 
 
 At 1 October 2014                       7             1,583              (91) 
 Unrealised gains/(losses) 
  (1) 
   In profit or loss                     -                14                 - 
 Settlements (2)                         -             (250)                12 
 At 31 March 2015                        7             1,347              (79) 
 Unrealised gains/(losses) 
  (1) 
   In profit or loss                     -              (12)                 2 
 Purchases                               8                 -                 - 
 Settlements (2)                         -             (238)                10 
 At 30 September 2015                   15             1,097              (67) 
 Unrealised gains/(losses) 
  (1) 
   In profit or loss                     -               (2)                 1 
   In available for 
    sale reserve                         7                 -                 - 
 Settlements (2)                       (1)             (197)                13 
 At 31 March 2016                       21               898              (53) 
                             =============  ================  ================ 
 

(1) Net gains or losses were recorded in non interest income, interest income or expense and impairment losses or within the Available for Sale Reserve as appropriate.

(2) Settlements for the period ended 31 March 2016 include a realised loss of GBP1m (6 months to 31 March 2015: loss of GBP11m and 12 months to 30 September 2015: loss of GBP33m) relating to financial assets that are measured at fair value at the end of each reporting period, and GBP1m gain (6 months to 31 March 2015: loss of GBPNil and 12 months to 30 September 2015: loss of GBPNil) relating to investments - available for sale. Such fair value gains or losses are included in non-interest income (note 4).

There were no transfers into or out of Level 3 in the period ended 31 March 2016 (31 March 2015: GBPNil and 30 September 2015: GBPNil).

20. Fair value of financial instruments (continued)

Quantitative information about significant unobservable inputs in Level 3 valuations

The table below lists key unobservable inputs to Level 3 financial instruments, and provides the range of those inputs as at 31 March 2016.

 
 Group                   Fair        Valuation   Unobservable      Low           High 
                        value        technique         inputs    range          range 
                         GBPm 
 Financial assets 
 Available for sale        14       Discounted          Price      Nil         Market 
  - investments -                cash-flow/net                                  value 
  unlisted                         asset value                            on disposal 
                                                     Customer 
 Available for sale                 Discounted      attrition 
  - other                   7        cash-flow           rate      10%            30% 
                                                    Portfolio 
 Other financial                                     lifetime 
  assets at fair                    Discounted    probability 
  value                   898        cash-flow     of default    4.40%         11.30% 
 

The unlisted available for sale investments primarily relate to:

1) The Group's holding of shares in Vocalink Limited, an unquoted company registered in England and Wales which operates the BACS and direct debits schemes in the UK as well as connecting ATMs using the LINK network. This represents the Group's percentage holding in this entity (3.24%). The valuation is based on the net asset value in the most recent set of publically available financial statements for the company.

2) The Group's holding of a share in Visa Europe Limited. On 2nd November 2015, Visa Inc. and Visa Europe Limited announced an agreement for Visa Inc. to acquire Visa Europe Limited, creating a single global company. The Group currently holds one share in Visa Europe Limited which entitles it to receive a proportion of the sale proceeds. The consideration being offered by Visa Inc. incorporates both cash and preferred stock. Management has revalued the existing share to GBP7m (31 March 2015: GBPNil and 30 September 2015: GBPNil).

The other available for sale financial asset represents deferred consideration receivable following the purchase of CYB Intermediaries Holdings Limited from NAB on 30 September 2015 and consists of the rights to future commissions. The valuation is determined from a discounted cash flow model incorporating estimated attrition rates and investment growth rates appropriate to the underlying funds under management.

The Group has GBP53m of financial liabilities at fair value classed as Level 3 which represent a portfolio of term deposits that are directly linked to the customer loans, which are also held at fair value and classed as Level 3. Their relationship to the fair value assets is such that should the liability be settled, the amount payable would be net of the fair value asset.

Sensitivity of Level 3 fair value measurements to reasonably possible alternative assumptions

Where valuation techniques use non-observable inputs that are significant to a fair value measurement in its entirety, changing these inputs will change the resultant fair value measurement.

The most significant exposure to Level 3 fair value measurements is in respect of the Group's fair value loan portfolio.

The most significant inputs impacting the carrying value of the loans other than interest rates are future expectations of credit losses. If lifetime expected losses were 20% greater than predicted, the carrying value of the loans would decrease by GBP6 m and vice versa. The most significant input impacting the carrying value of the available for sale - other asset is the Funds Under Management Attrition rate. If this rate was 30% the carrying value would reduce by GBP3m, if it was 10% the carrying value would increase by GBP2m. The Group currently assumes a 15% attrition rate.

Other than these significant Level 3 measurements, the Group has a limited remaining exposure to Level 3 fair value measurements, and changing one or more of the inputs for fair value measurements in Level 3 to reasonable alternative assumptions would not change the fair value significantly with respect to profit or loss, total assets, total liabilities or equity on these remaining Level 3 measurements.

21. Financial risk management

Strategy in using financial instruments

By their nature, the Group's activities are principally related to the use of financial instruments including derivatives. The Group accepts deposits from customers at both fixed and floating rates for various periods, and seeks to earn interest margins by investing these funds in assets. The Group seeks to improve these margins by consolidating short-term funds and lending for longer periods at higher rates, while maintaining sufficient liquidity to meet all claims that might fall due.

Fair value hedges

The Group hedges part of its existing interest rate and foreign currency risk, resulting from potential movements in the fair value of fixed rate assets and liabilities, attributable to both interest rate and foreign currency risk using interest rate and cross currency swaps. The fair value of these swaps is disclosed in note 10. There were no transactions for which fair value hedge accounting had to be discontinued in the period.

Cash flow hedges

The Group hedges a portion of the variability in future cash flows attributable to interest rate and foreign currency risk. The interest and foreign currency risk arise from variable interest rate assets and liabilities which are hedged using cross currency and interest rate swaps, and material non-GBP denominated assets which are hedged using FX forward contracts. There were no transactions for which cash flow hedge accounting had to be discontinued in the period as a result of the highly probable cash flows no longer being expected to occur. The fair value of derivatives is disclosed in note 10.

Credit risk

Credit risk is inherent within any transaction that creates an actual or potential obligation for a borrower to pay the Group.

The Group structures the levels of credit risk it undertakes by placing limits on the amount of risk accepted in relation to one borrower, or groups of borrowers, and to geographical and industry segments. Such risks are monitored on a revolving basis and subject to an annual or more frequent review.

Exposure to credit risk is managed through regular analysis of the ability of borrowers and potential borrowers to meet interest and capital repayment obligations and by changing these lending limits where appropriate. Exposure to credit risk is also managed in part by obtaining collateral, corporate, and personal guarantees where appropriate.

Derivatives

The Group maintains control limits on net open derivative positions. At any one time, the amount subject to credit risk is limited to the current fair value of instruments that are favourable to the Group (i.e. assets where their fair value is positive), which in relation to derivatives is only a small fraction of the contract, or notional values used to express the volume of instruments outstanding. This credit risk exposure is managed as part of the overall lending limits with customers, together with potential exposures from market movements.

Master netting agreements

The Group further restricts its exposure to credit losses by entering into master netting arrangements with counterparties with which it undertakes a significant volume of transactions. Master netting arrangements do not generally result in an offset of balance sheet assets and liabilities, as transactions are usually settled on a gross basis. However, the credit risk associated with the favourable contracts is reduced by a master netting arrangement to the extent that if a counterparty failed to meet its obligations in accordance with the agreed terms, all amounts with the counterparty are terminated and settled on a net basis. Derivative financial instrument contracts are typically subject to International Swaps and Derivatives Association ("ISDA") master netting agreements, as well as Credit Support Annexes ("CSA"), where relevant, around collateral arrangements attached to those ISDA agreements, or derivative exchange or clearing counterparty agreements if contracts are settled via an exchange or clearing house.

21. Financial risk management (continued)

Credit risk (continued)

Credit-related commitments

Credit-related commitments are facilities where the Group is under a legal obligation to extend credit unless some event occurs, which gives the Group the right, in terms of the commitment letter of offer or other documentation, to withdraw or suspend the facilities. The primary purpose of these instruments is to ensure that funds are available to a customer as required. Guarantees and standby letters of credit, which represent irrevocable assurances that the Group will make payments in the event that a customer cannot meet its obligations to third parties, carry similar credit risk to loans.

Commitments to extend credit represent unused portions of authorisations to extend credit in the form of loans, guarantees or letters of credit. With respect to credit risk on commitments to extend credit, the Group is potentially exposed to loss of an amount equal to the total unused commitments. However, the likely amount of loss is less than the total unused commitments, as most commitments to extend credit are contingent upon customers maintaining specific credit standards. In the event of a deterioration of a customer's circumstances lending can often be withdrawn. The Group monitors the term to maturity of credit commitments because longer-term commitments generally have a greater degree of credit risk than shorter-term commitments.

Forbearance

Identification and classification

Forbearance is considered to take place when the Group grants concessions to assist customers who are experiencing, or who are about to experience, difficulties in meeting their financial commitments to the Group.

A concession refers to either of the following actions:

   --      a modification of the previous terms and conditions of a debt; and/or 
   --      a total or partial refinancing of a contract. 

Typically, concessions will include the granting of more favourable terms and conditions than those provided either at drawdown of the facility or which would not ordinarily be available to others with a similar risk profile. Loans that have been renegotiated and/or restructured for solely commercial reasons, where there is no financial difficulty are not treated as forborne.

The Group recognises that forbearance alone is not necessarily an indicator of impaired status but is a trigger for the review of the customer's risk profile. The Group grants forbearance when it believes that there is a realistic prospect of the customer continuing to be able to repay all facilities in full. If there is any concern over future cash flows and the Group incurring a loss, then forborne loans will also be classified as impaired in accordance with the Group's impairment policy.

Depending on circumstances and when operated within robust parameters and controls, the Group believes forbearance can help support the customer in the short to medium-term.

A range of parameters are considered when the Group looks to identify those customers to whom forbearance would be applicable and these parameters are regularly reviewed and refined as necessary to ensure they are consistent with the latest industry guidance and prevailing practice as well as ensuring that they adequately capture and reflect the most recent customer behaviours and market conditions. The Group continues to make every effort to follow its principles of treating customers fairly and aligns its forbearance practices to those principles.

The Group operates a range of forbearance measures depending on the type of customer and exercises forbearance in two distinct areas: retail and non-retail.

Exit from forbearance

Exposures classified as forborne and performing at the date forbearance measures are granted, continue to be reported as subject to forbearance for a minimum period of two years from that date (the "probation period").

21. Financial risk management (continued)

Credit risk (continued)

Forbearance (continued)

Exit from forbearance (continued)

In addition, each of the following requirements need to be met at the end of the two year probation period referred to above for the exposure to exit from being classified as forborne:

-- none of the exposures to the customer are more than 30 days past due at the end of the probation period; and

-- regular payments of more than an insignificant aggregate amount of principal or interest have been made during at least half of the probation period. This assessment is based on the forbearance terms for repayment.

When the conditions are not met at the end of the probation period, the exposure shall continue to be identified as a performing forborne exposure until all of the conditions are met.

Exposures classified as forborne and which are non-performing cannot exit non-performing status for a minimum of twelve months and cannot exit forbearance status for a further two years from the date of returning to performing status (three years in total).

Retail forbearance

Forbearance is exercised on retail customers in a number of different ways and is specific to the individual customer and their circumstances.

The Group classifies the forbearance measures offered to retail customers into the following categories:

-- Formal arrangements - A permanent change which could include capitalisation of arrears, or arrangement with the customer to repay arrears over a shorter period than capitalisation would involve.

-- Temporary arrangements - Short term measures that allow a period of relief for customers in financial difficulty, these can include short-term payment holidays.

-- Interest only conversion - A permanent or temporary conversion to interest only repayments, allowing the customer to maintain payments with the intention that the capital balance outstanding would be recovered at the end of the term.

-- Term extension - A permanent change to the loan term allowing the customer to make lower repayments whilst still repaying the outstanding balance in full, over a longer period.

   --        Other - A segment of forbearance exposures which includes product switches. 
   --        Legal - Court mandated forbearance exposures. 

Where the Group has made a demand for repayment, the customer's facilities have been withdrawn or where a debt repayment process has been initiated, the exposure is classified as forborne if the debt is subject to any of the forbearance concessions above.

21. Financial risk management (continued)

Credit risk (continued)

Forbearance (continued)

Retail forbearance - Mortgage lending

The tables below summarise the number of arrangements in place and the loan balances and impairment provisions associated with those arrangements. The Group reports retail forbearance at the exposure level. Where a customer is subject to more than one forbearance measure, they have been categorised into the primary method of forbearance:

 
 As at 31 March                                                  Impairment allowance 
  2016                                                               on loans and 
                                Total loans and advances           advances subject 
                                       subject to                   to forbearance 
                                  forbearance measures                 measures 
                          -----------------------------------  ----------------------- 
                              Number       Gross 
                            of loans    carrying   % of total    Impairment 
                                          amount    portfolio     allowance   Coverage 
                                            GBPm                       GBPm          % 
 Formal arrangements           1,878         164         0.76           4.6       2.79 
 Temporary arrangements        1,317         136         0.63           2.4       1.74 
 Interest only 
  conversion                     129          19         0.09             -       0.22 
 Term extension                  124          12         0.05           0.1       0.81 
 Other                            16           1         0.01             -       1.08 
 Legal                           211          22         0.10           1.3       5.64 
                          ----------  ----------  -----------  ------------  --------- 
                               3,675         354         1.64           8.4       2.36 
                          ==========  ==========  ===========  ============  ========= 
 
 
 As at 30 September                                              Impairment allowance 
  2015                                                               on loans and 
                                Total loans and advances           advances subject 
                                       subject to                   to forbearance 
                                  forbearance measures                 measures 
                          -----------------------------------  ----------------------- 
                              Number       Gross 
                            of loans    carrying   % of total    Impairment 
                                          amount    portfolio     allowance   Coverage 
                                            GBPm                       GBPm          % 
 Formal arrangements           2,115         179         0.87           4.0       2.22 
 Temporary arrangements          985          99         0.48           1.5       1.57 
 Interest only 
  conversion                      88          12         0.06             -       0.15 
 Term extension                  131          11         0.06           0.1       0.84 
 Other                            11           1         0.01             -       0.39 
 Legal                           216          23         0.11           1.5       6.56 
                          ----------  ----------  -----------  ------------  --------- 
                               3,546         325         1.59           7.1       2.19 
                          ==========  ==========  ===========  ============  ========= 
 

The Group also has a number of customers with interest only mortgages past maturity, not subject to forbearance. The Group has formal processes embedded to pro-actively track and facilitate pre-maturity customer engagement to bring the cases to a formal conclusion which is generally aimed to be achieved within six months after the loan has reached maturity. Complex cases can take longer than this to reach conclusion. At 31 March 2016, the Group had 106 (30 September 2015: 116) customers with interest only mortgages not subject to forbearance and which were post six month maturity with a total value of GBP11m (30 September 2015: GBP12m).

A further forbearance reserve of GBP4m (30 September 2015: GBP4m) is presently held within the overall collective provision. The effect of this on the above tables would be to increase the impairment allowance noted above to GBP12m (30 September 2015: GBP11m) and to increase overall coverage to 3.45% (30 September 2015: 3.42%).

When all other avenues of resolution including forbearance have been explored the Group will take steps to repossess and sell underlying collateral. In the period to 31 March 2016, there were 42 repossessions of which 16 were voluntary.

21. Financial risk management (continued)

Credit risk (continued)

Forbearance (continued)

Retail forbearance - consumer credit

The Group currently exercises limited forbearance strategies in relation to other types of consumer credit, including money transmission accounts, unsecured loans and credit cards. Forbearance strategies implemented on consumer credit are of low financial significance in the context of the Group's overall lending operations. The Group reports consumer credit forbearance at the exposure level.

The Group has assessed the total loan balances subject to forbearance on other types of consumer credit to be GBP17m at 31 March 2016 (30 September 2015: GBP18m), representing 1.48% of the total portfolio (30 September 2015: 1.62%). Impairment provisions on forborne balances totalled GBP5m at 31 March 2016 (30 September 2015: GBP6m), providing overall coverage of 29.05% (30 September 2015: 29.90%).

Non-retail forbearance

The Group reports non-retail forbearance at a customer level, with customers that have forbearance granted on one or more facilities recorded as a single customer, but at a value which incorporates all facilities and the related impairment allowance irrespective of whether each individual facility is subject to forbearance. Where a customer is part of a larger group, forbearance is exercised and reported across the group at the individual entity level. Forbearance is considered to exist where one or more of the following occurs, on a non-commercial basis, for reasons relating to the actual or apparent stress of a customer:

-- Term extension - Extending of loan facility payment term or the term of an overdraft which is not fluctuating (e.g. where a Term Loan has matured and the balance passed to an overdraft which is then extended on a non-commercial basis, then forbearance is considered to exist).

-- Deferral of contracted capital repayments - Includes capital repayment holiday, conversion to interest only for an extended period, or rescheduling, but still repaying within the remaining contracted term.

-- Reduction in the contracted interest rate - Includes a reduction in the level of accrued interest or amendment to original fee structure.

-- Alternative forms of payment - Including debt for equity, asset transfer and repayment made by taking possession of collateral.

   --      Debt forgiveness - Total or partial debt forgiveness by write-off of the debt. 

-- Refinancing - A complete or partial repayment of a loan with a new contract granted on or up to 3 months after the day when the original contract expires. In the case of partial repayment both the original and new loans shall be classified as forborne.

-- Covenant breach/waiver/reset - Financial or non-financial covenant breach (whether waived or rights reserved) and financial covenant resets.

Where the Group has made a demand for repayment, where the customer's facilities have been withdrawn or where a debt repayment process has been initiated this will be classified as forbearance if the debt is subject to any of the forbearance concessions above.

Where modification of the terms and conditions of an exposure meeting the criteria for classification as forbearance results in derecognition of loans and advances from the balance sheet and the recognition of a new exposure, the new exposure shall be treated as forborne.

21. Financial risk management (continued)

Credit risk (continued)

Forbearance (continued)

Non-retail forbearance (continued)

The Group has identified a number of situations that in isolation are not considered to be forbearance:

-- Facilities that have been temporarily extended pending review and no concession has been granted for reasons relating to the actual or apparent financial stress of a customer.

-- A reduction in asset quality to a level where actual, or apparent, financial stress is not evident.

-- Where changes are made to the terms of a borrower's interest structure or repayment arrangement on a commercial basis.

-- Late provision of financial information, in the absence of other indicators of financial difficulty, is not in all cases considered a "non-commercial" breach of non-financial covenants.

The tables below summarise the total number of arrangements in place and the loan balances and impairment provisions associated with those arrangements. Where a customer is subject to more than one forbearance measure, they have been categorised into the primary method of forbearance:

 
 As at 31 March 2016 
                                                                            Impairment 
                                                                             allowance 
                                                                            on loans and 
                                           Total loans and                advances subject 
                                           advances subject                to forbearance 
                                       to forbearance measures                measures 
                                ------------------------------------  ---------------------- 
                                                  Gross         % of 
                                     Number    carrying        total   Impairment 
                                   of loans      amount    portfolio    allowance   Coverage 
                                                   GBPm                      GBPm          % 
 Term extension                         424         360         5.16         35.8       9.95 
 Deferral of contracted 
  capital repayments                    147         159         2.27         18.4      11.59 
 Reduction in contracted 
  interest rate                          10          13         0.19          3.8      29.09 
 Alternative forms 
  of payment                              5          23         0.34          4.9      20.92 
 Debt forgiveness                        21          52         0.75         12.7      24.12 
 Refinancing                             25          57         0.82          5.8      10.24 
 Covenant breach/reset/waiver            69         237         3.39          9.5       4.02 
                                -----------  ----------  -----------  -----------  --------- 
                                        701         901        12.92         90.9      10.09 
                                ===========  ==========  ===========  ===========  ========= 
 
 
 As at 30 September 2015 
                                                                            Impairment 
                                                                             allowance 
                                           Total loans and                  on loans and 
                                           advances subject               advances subject 
                                                  to                       to forbearance 
                                         forbearance measures                 measures 
                                ------------------------------------  ---------------------- 
                                                  Gross         % of 
                                     Number    carrying        total   Impairment 
                                   of loans      amount    portfolio    allowance   Coverage 
                                                   GBPm                      GBPm          % 
 Term extension                         491         429         6.00         42.9      10.02 
 Deferral of contracted 
  capital repayments                    166         152         2.12         18.6      12.23 
 Reduction in contracted 
  interest rate                          17          29         0.40          6.8      23.64 
 Alternative forms 
  of payment                              3          16         0.22          4.5      28.76 
 Debt forgiveness                        24          55         0.78         14.2      25.61 
 Refinancing                             33          61         0.86          4.7       7.56 
 Covenant breach/reset/waiver            62         166         2.32          6.0       3.64 
                                -----------  ----------  -----------  -----------  --------- 
                                        796         908        12.70         97.7      10.77 
                                ===========  ==========  ===========  ===========  ========= 
 

21. Financial risk management (continued)

Credit risk (continued)

Forbearance (continued)

Non-Retail forbearance (continued)

Included in other financial assets at fair value is a portfolio of loans which are included in the above table. The value of fair value loans subject to forbearance at 31 March 2016 is GBP132m (30 September 2015: GBP162m), representing 1.90% of the total non-retail portfolio (30 September 2015: 2.27%). Impairment allowances on these amounts totalled GBP15m (30 September 2015: GBP14m), a coverage of 11.65% (30 September 2015: 8.68%).

Maximum exposure to credit risk

The Group has comprehensive credit risk management policies that restrict the level of exposure to any one borrower or group of borrowers, industries and countries. Unless otherwise noted, the amount that best represents the maximum credit exposure at the reporting date is the carrying value of the financial asset.

The table below shows the maximum exposure to credit risk for the components of the balance sheet, including derivatives. The maximum exposure is shown gross, before the effect of mitigation through use of master netting and collateral agreements. The table also shows the maximum amount of commitments from its banking operations.

 
                                                 31 Mar              31 Mar            30 Sep 
                                       2016 (unaudited)    2015 (unaudited)    2015 (audited) 
                                                   GBPm                GBPm              GBPm 
 
 Cash and balances with central 
  banks                                           4,974               7,084             6,431 
 Due from related entities 
  (note 8)                                            -                 883               786 
 Due from other banks                             1,266                 227               128 
 Financial assets available 
  for sale                                        1,478               1,197             1,462 
 Other financial assets at 
  fair value (note 9)                               898               1,347             1,097 
 Derivative financial assets 
  (note 10)                                         396                 385               285 
 Loans and advances to customers 
  (note 11)                                      28,516              26,763            27,482 
 Due from customers on acceptances                    3                   5                 4 
                                                 37,531              37,891            37,675 
 Contingent liabilities (note 
  19)                                               107                 126               109 
 Other credit commitments 
  (note 19)                                       7,790               8,052             7,801 
 Maximum credit risk exposure                    45,428              46,069            45,585 
                                     ==================  ==================  ================ 
 

Credit quality of investments

The credit quality of the Group's AFS investments, which are neither past due nor impaired, is as follows:

 
                                       31 Mar              31 Mar            30 Sep 
                             2016 (unaudited)    2015 (unaudited)    2015 (audited) 
                                         GBPm                GBPm              GBPm 
 
 Senior investment grade                1,457               1,190             1,447 
 Other                                     21                   7                15 
                                        1,478               1,197             1,462 
                           ==================  ==================  ================ 
 

Included in the AFS listed securities at 31 March 2016 are GBP1.3bn (31 March 2015: GBP1.1bn and 30 September 2015: GBP1.3bn) investments in UK Government Gilts and GBP0.2bn (31 March 2015 GBP0.1bn and 30 September 2015: GBP0.1bn) in other banks' debt securities.

21. Financial risk management (continued)

Credit risk (continued)

Collateral held as security and other credit enhancements

The Group evaluates each customer's creditworthiness on a case by case basis. The amount of collateral obtained, if deemed necessary by the Group upon extension of credit, is based on management's credit evaluation of the counterparty. Collateral held varies, but may include:

   --        specific charges over defined assets of the counterparty; 

-- a floating charge over all assets and undertakings of an entity, including uncalled capital and called but unpaid capital;

   --        specific or interlocking guarantees; and 

-- loan agreements which include affirmative and negative covenants and in some instances guarantees of counterparty obligations.

Generally, the Group does not take possession of collateral it holds as security or call on other credit enhancements that would result in recognition of an asset on its balance sheet.

It is the Group's policy to dispose of repossessed properties in an orderly fashion. The proceeds are used to reduce or repay the outstanding claim. In general, the Group does not occupy repossessed properties for its own business use.

Risk concentration

Concentration of risk is managed by client/counterparty, by product, by geographical region and by industry sector. In addition, single name exposure limits exist to limit exposure to a single entity/counterparty.

Eurozone risk

The Group has no operations outside the UK and no direct sovereign exposure to any Eurozone countries (31 March 2015: GBPNil and 30 September 2015: GBPNil). The Group has an exposure to the European Investment Bank of GBP199m at 31 March 2016 (31 March 2015: GBP100m and 30 September 2015: GBP100m).

21. Financial risk management (continued)

Credit risk (continued)

Industry concentration of assets

The following tables show the levels of industry concentration of the Group's assets:

 
 Gross loans and advances 
  to customers including loans                    31 Mar              31 Mar            30 Sep 
  designated at fair value              2016 (unaudited)    2015 (unaudited)    2015 (audited) 
  through profit or loss (1)                        GBPm                GBPm              GBPm 
 
 Government and public authorities                    41                  36                27 
 Agriculture, forestry, fishing 
  and mining                                       1,467               1,590             1,515 
 Financial, investment and 
  insurance                                          720                 445               659 
 Property - construction                             230                 351               260 
 Manufacturing                                       538                 666               576 
 Instalment loans to individuals 
  and other personal lending 
  (including credit cards)                         1,409               1,652             1,477 
 Property - mortgage                              21,513              19,642            20,504 
 Asset and lease financing                           457                 407               426 
 Other commercial and industrial                   3,247               3,503             3,340 
                                      ------------------  ------------------  ---------------- 
                                                  29,622              28,292            28,784 
                                      ==================  ==================  ================ 
 
 

(1) Includes balance due from customers on acceptances and excludes accrued interest.

Comparative disclosures for the period to 31 March 2015 have been amended to conform with the current period's presentation.

 
 Contingent liabilities and                    31 Mar              31 Mar            30 Sep 
  credit related commitments         2016 (unaudited)    2015 (unaudited)    2015 (audited) 
                                                 GBPm                GBPm              GBPm 
 
 Government                                         -                   2                 - 
 Agriculture, forestry, fishing 
  and mining                                    1,016                 999               985 
 Financial, investment and 
  insurance                                       494                  26               405 
 Property - construction                            -                  65                44 
 Manufacturing                                    152                 179               146 
 Instalment loans to individuals 
  and other personal lending 
  (including credit cards)                      3,333               3,677             3,410 
 Property - mortgage                            1,757               1,997             1,814 
 Other commercial and industrial                1,145               1,233             1,106 
                                   ------------------  ------------------  ---------------- 
                                                7,897               8,178             7,910 
                                   ==================  ==================  ================ 
 
 
 Financial assets available                      31 Mar              31 Mar            30 Sep 
  for sale and held to maturity        2016 (unaudited)    2015 (unaudited)    2015 (audited) 
                                                   GBPm                GBPm              GBPm 
 
 Government and public authorities                1,457               1,190             1,447 
 Financial, investment and 
  insurance                                          21                   7                15 
                                     ------------------  ------------------  ---------------- 
                                                  1,478               1,197             1,462 
                                     ==================  ==================  ================ 
 

21. Financial risk management (continued)

Credit risk (continued)

Maturity analysis of assets and liabilities

The following tables represent a breakdown of the Group's balance sheet according to the assets and liabilities contractual maturity. Many of the longer-term monetary assets are variable rate products, with behavioural maturities shorter than the contractual terms. Accordingly, this information is not relied upon by the Group in its management of interest rate risk.

The Group has disclosed certain term facilities with a revolving element at the maturity of the facility as this best reflects their contractual maturity.

 
 31 March 2016                                                                           No 
  (unaudited)                                       3 to 
                                      3 months        12       1 to       Over    specified 
                               Call    or less    months    5 years    5 years     maturity    Total 
                               GBPm       GBPm      GBPm       GBPm       GBPm         GBPm     GBPm 
 Assets 
 Cash and balances 
  with central banks          3,656          -         -          -          -        1,318    4,974 
 Due from other 
  banks                         781        485         -          -          -            -    1,266 
 Financial assets 
  available for sale              -          -         7        832        639            -    1,478 
 Other financial 
  assets at fair 
  value                           -         43       122        326        407            -      898 
 Derivative financial 
  instruments                     2         37        70         91        196            -      396 
 Loans and advances 
  to customers                2,142        233       600      3,938     21,217          386   28,516 
 Due from customers 
  on acceptances                  -          3         -          -          -            -        3 
 All other assets               119         96        42          -          -          935    1,192 
                            -------  ---------  --------  ---------  ---------  -----------  ------- 
 Total assets                 6,700        897       841      5,187     22,459        2,639   38,723 
                            =======  =========  ========  =========  =========  ===========  ======= 
 
 Liabilities 
 Due to other banks             783          -         -          -          -            -      783 
 Other financial 
  liabilities at 
  fair value                      -          1        10         42          -            -       53 
 Derivative financial 
  instruments                     2         41        63        123        293            -      522 
 Due to customers            20,424      1,619     1,997      2,197          -            -   26,237 
 Liabilities on 
  acceptances                     -          3         -          -          -            -        3 
 Bond and notes                   -         43       418      2,852        972            -    4,285 
 All other liabilities        1,911         71       126          -          -        1,201    3,309 
                            -------  ---------  --------  ---------  ---------  -----------  ------- 
 Total liabilities           23,120      1,778     2,614      5,214      1,265        1,201   35,192 
                            =======  =========  ========  =========  =========  ===========  ======= 
 
 Off balance sheet 
  items 
 Contingent liabilities           -         15        32         11         45            4      107 
 Other credit commitments     7,790          -         -          -          -            -    7,790 
                            -------  ---------  --------  ---------  ---------  -----------  ------- 
 Total off balance 
  sheet items                 7,790         15        32         11         45            4    7,897 
                            =======  =========  ========  =========  =========  ===========  ======= 
 
 

21. Financial risk management (continued)

Maturity analysis of assets and liabilities (continued)

 
 31 March 2015                                                                              No 
  (unaudited)                                          3 to 
                                         3 months        12       1 to       Over    specified 
                                  Call    or less    months    5 years    5 years     maturity    Total 
                                  GBPm       GBPm      GBPm       GBPm       GBPm         GBPm     GBPm 
 Assets 
 Cash and balances 
  with central banks             5,768          -         -          -          -        1,316    7,084 
 Due from related 
  entities                         870          -         -         13          -            -      883 
 Due from other banks              124        103         -          -          -            -      227 
 Financial assets 
  available for sale                 -        102         -        791        298            6    1,197 
 Other financial assets 
  at fair value                      1         17        72        894        363            -    1,347 
 Derivative financial 
  instruments                        2         47       117         84        135            -      385 
 Loans and advances 
  to customers                   2,272        290       726      3,882     19,230          363   26,763 
 Due from customers 
  on acceptances                     -          5         -          -          -            -        5 
 All other assets                  119         92        43          -          -          780    1,034 
                               -------  ---------  --------  ---------  ---------  -----------  ------- 
 Total assets                    9,156        656       958      5,664     20,026        2,465   38,925 
                               =======  =========  ========  =========  =========  ===========  ======= 
 
 Liabilities 
 Due to other banks                  -        632       400          -          -            -    1,032 
 Other financial liabilities 
  at fair value                      -          7         1         70          1            -       79 
 Derivative financial 
  instruments                        2         86        50        233        249            -      620 
 Due to customers               19,417      1,778     1,911      2,145          -            -   25,251 
 Liabilities on acceptances          -          5         -          -          -            -        5 
 Due to related entities           140         16       338        823        475            -    1,792 
 Debt securities in 
  issue                              -        709       465      2,196        726            -    4,096 
 All other liabilities           1,894        111        75          -          -          796    2,876 
                               -------  ---------  --------  ---------  ---------  -----------  ------- 
 Total liabilities              21,453      3,344     3,240      5,467      1,451          796   35,751 
                               =======  =========  ========  =========  =========  ===========  ======= 
 
 Off balance sheet 
  items 
 Contingent liabilities              -         23        30         10         56            7      126 
 Other credit commitments        8,052          -         -          -          -            -    8,052 
                               -------  ---------  --------  ---------  ---------  -----------  ------- 
 Total off balance 
  sheet items                    8,052         23        30         10         56            7    8,178 
                               =======  =========  ========  =========  =========  ===========  ======= 
 
 

21. Financial risk management (continued)

Maturity analysis of assets and liabilities (continued)

 
 30 September 2015                                                                          No 
  (audited)                                            3 to 
                                         3 months        12       1 to       Over    specified 
                                  Call    or less    months    5 years    5 years     maturity    Total 
                                  GBPm       GBPm      GBPm       GBPm       GBPm         GBPm     GBPm 
 Assets 
 Cash and balances 
  with central banks             4,978          -         -          -          -        1,453    6,431 
 Due from related 
  entities                         772          -         -          -         14            -      786 
 Due from other banks               36         92         -          -          -            -      128 
 Financial assets 
  available for sale                 -          -       100        782        565           15    1,462 
 Other financial assets 
  at fair value                      1         11        78        731        276            -    1,097 
 Derivative financial 
  instruments                        3         27        48         70        137            -      285 
 Loans and advances 
  to customers                   2,221        203       701      3,844     20,137          376   27,482 
 Due from customers 
  on acceptances                     -          4         -          -          -            -        4 
 All other assets                   86         58        47          -          -          839    1,030 
 Total assets                    8,097        395       974      5,427     21,129        2,683   38,705 
                               =======  =========  ========  =========  =========  ===========  ======= 
 
 Liabilities 
 Due to other banks                  -        390         3          -          -            -      393 
 Other financial liabilities 
  at fair value                      -          1         1         65          -            -       67 
 Derivative financial 
  instruments                        3         28        41        248        214            -      534 
 Due to customers               20,370      1,505     2,045      2,487          -            -   26,407 
 Liabilities on acceptances          -          4         -          -          -            -        4 
 Due to related entities           135          8         -        380        475            -      998 
 Debt securities in 
  issue                              -         14       852      1,973        927            -    3,766 
 All other liabilities           1,825        114       114          -          -        1,040    3,093 
                               -------  ---------  --------  ---------  ---------  -----------  ------- 
 Total liabilities              22,333      2,064     3,056      5,153      1,616        1,040   35,262 
                               =======  =========  ========  =========  =========  ===========  ======= 
 
 Off balance sheet 
  items 
 Contingent liabilities              -         25        13         11         52            8      109 
 Other credit commitments        7,801          -         -          -          -            -    7,801 
                               -------  ---------  --------  ---------  ---------  -----------  ------- 
 Total off balance 
  sheet items                    7,801         25        13         11         52            8    7,910 
                               =======  =========  ========  =========  =========  ===========  ======= 
 

22. Capital management overview

Capital is held by the Group to protect its depositors, to cover inherent risks in a normal and stressed operating environment and to support its business strategy against losses, inherent risks and stress events. In assessing the adequacy of its capital resources, the Group considers its risk appetite, the material risks to which it is exposed and the appropriate strategies required to manage those risks. The Group is committed to maintaining a strong capital base.

The Group is currently governed by its Capital Risk Standard. The objectives of the policy are to efficiently manage the capital base to optimise shareholder returns whilst maintaining robust capital adequacy, meeting Regulators' requirements, managing the ratings agencies assessment of the Group and ensuring that excessive leverage is not taken.

The Capital Plan is approved by the Board on an annual basis. The Asset and Liability Committee monitors the capital plan and forecast positions on a monthly basis. This ensures that in the event that further capital is deemed necessary to meet regulatory requirements or support future strategy, the issue is proactively escalated to senior management and the Board to determine the most appropriate strategy for the Group to achieve the desired capital outcome.

The Group manages capital in accordance with prudential rules issued by the PRA and FCA, which implemented CRD IV legislation with effect from 1 January 2014.

CRD IV also provides for new regulatory capital buffers including a Capital Conservation Buffer ("CCB") and Counter-Cyclical Buffer ("CCyB") to replace the existing Capital Planning Buffer ("CPB"). The CCB will, when fully adopted in 2019, equate to 2.5% of RWAs, whilst the level of the CCyB is dependent upon the authorities' view of credit conditions in the economy. With effect from May 2014, the Financial Policy Committee ("FPC") at the BoE assumed formal responsibility for setting the CCyB each quarter. At its March 2016 meeting, the FPC increased the CCyB rate for UK exposures to 0.5% with effect from 29 March 2017. Further detail on the Group's regulatory capital is included on pages 16 to 20 of the Business and Financial Review.

23. Events after the balance sheet date

On 13 April the Group announced changes to its branch network reflecting the evolving patterns in customer usage. A significant number of branches will extend their opening hours, opening on Saturdays, ensuring investment is diverted to the areas where demand is growing. A programme of refurbishments, relocations, co-locations, concept branches and digital development is ongoing. The closure of 26 branches over the next six months was announced. On the same day, the outcome of a voluntary severance programme applicable to senior staff was communicated to the individual applicants and this will see 155 staff leave in the second half of the year. The branch closures and voluntary severance programme will give rise to an income statement charge for restructuring costs of GBP19m.

Other information

Glossary

For a glossary of terms used within this report refer to pages 143 to 149 of the annual report and consolidated financial statements of CYBI for the year ended 30 September 2015.

For terms not previously included within the Glossary, refer below:

Capped Indemnity - The indemnity from NAB in favour of CYBG PLC in respect of certain qualifying conduct costs incurred by CYBG Group, which is capped at the Capped Indemnity Amount, subject to the Loss Sharing Arrangement, under the terms of the Conduct Indemnity Deed.

Capped Indemnity Amount - An amount equal to GBP1.58 billion less any Pre-Covered provision amount. Fixed at GBP1.115 billion at the demerger date.

Conduct Indemnity Deed - The deed between NAB and CYBG PLC setting out the terms of:

   --      The Capped Indemnity; and 
   --      Certain arrangements for the treatment and management of certain Conduct Matters 

Conduct Matters - Conduct issues relating to PPI, standalone IRHP, voluntary scope TBL's and FRTBL's and other conduct matters in the period prior to the demerger date whether or not known at the demerger date.

Demerger - The demerger of CYBG Group from NAB pursuant to which all of the issued share capital of CYBI Limited was transferred to CYBG PLC by NAB in consideration for the issue and transfer of CYBG shares to NAB in part for the benefit of NAB (which NAB subsequently sold pursuant to the IPO) and in part for the benefit of NAB shareholders under a scheme of arrangement.

Demerger date - 8 February 2016

Loss sharing arrangement - The arrangement relating to the Capped Indemnity pursuant to which CYBG PLC will be responsible for the Loss Share.

Loss share - The percentage of a provision raised or an increase in a provision which under the Conduct Indemnity Deed CYBG PLC will be responsible for. Fixed at 9.7% at the demerger date.

OLAR - The overall liquidity access rule. This is reviewed on an annual basis and is considered as part of the Group's Risk Appetite and will be subject to approval by the Board as part of the ILAAP.

Pre Covered provision amount - The amount of any provision(s) relating to Conduct Matters raised or increased by CYBG Group between 31 March 2015 and the demerger date in respect of which NAB has provided specific support at any time after 31 March 2015 but before the demerger date. At the demerger date the pre-covered provision amount was GBP465m.

Officers and professional advisers

 
   Directors       David Philip Allvey (resigned 31 
                     March 2016) 
                     David Jonathan Bennett (appointed 
                     22 October 2015) (1) (2) (3) (4) 
                     David Alan Browne (1) (2) (3) 
                     Debbie Crosbie 
                     David Joseph Duffy 
                     Adrian Thomas Grace (1) 
                     Richard John Gregory (2 ) (3) (4) 
                     James Neilson Pettigrew (1) (4) 
                     * 
                     Barbara Ann Ridpath (resigned 20 
                     May 2016) 
                     Richard James Sawers (resigned 
                     2 February 2016) 
                     Dr Teresa Robson-Capps (2) 
                     Alexander John Shapland (resigned 
                     20 May 2016) 
                     Ian Stuart Smith 
    Secretary       Lorna Forsyth McMillan 
                     James Richard Peirson 
 
    Registered      20 Merrion Way 
     office 
                    Leeds 
                    Yorkshire 
                     LS2 8NZ 
 
    Independent     Ernst & Young LLP 
     auditors 
                    25 Churchill Place 
                    London 
                    E14 5EY 
   (1) Member of the Boards' Remuneration 
   Committee 
   (2) Member of the Boards' Audit Committee 
   (3) Member of the Boards' Risk Committee 
   (4) Member of the Boards' Governance and 
   Nomination Committee 
   * Mr Pettigrew was appointed Chairman 
   of the Governance and Nomination Committee 
   on 29 April 2016 subject to regulatory 
   approval. 
 

Forward looking statements

The information in this document may include forward looking statements, which are based on assumptions, expectations, valuations, targets, estimates, forecasts and projections about future events. These can be identified by the use of words such as 'expects', 'aims', 'targets', 'seeks', 'anticipates', 'plans', 'intends', 'believes', 'estimates', 'potential', 'possible', and similar words or phrases. These forward-looking statements, as well as those included in any other material discussed at any presentation, are subject to risks, uncertainties and assumptions about the CYBG Group and its securities, investments and the environment in which it operates, including, among other things, the development of its business and strategy, trends in its operating industry, changes to customer behaviours and covenant, macroeconomic and/ or geopolitical factors, changes to law and/ or the policies and practices of the Bank of England, the Financial Conduct Authority and/ or other regulatory bodies, inflation, deflation, interest rates, exchange rates, changes in the liquidity, asset position and/ or credit ratings of the CYBG Group, the status of the UK's membership of the European Union, and future capital expenditures and acquisitions.

In light of these risks, uncertainties and assumptions, the events in the forward-looking statements may not occur. Forward-looking statements involve inherent risks and uncertainties. Other events not taken into account may occur and may significantly affect the analysis of the forward-looking statements. There can be no assurance that any such projections or estimates will be realised or that actual returns or other results will not be materially lower than those set out in this document and/ or discussed at any presentation. All forward-looking statements should be viewed as hypothetical. No representation or warranty is made that any forward-looking statement will come to pass. None of the Company, its subsidiaries subsidiary undertakings, holding companies, subsidiaries, subsidiary undertakings of its holding companies, associated entities or businesses, or their respective directors, officers, employees, agents, advisers or affiliates, undertakes to publicly update or revise any such forward-looking statement nor accepts any responsibility, liability or duty of care whatsoever for (whether in contract, tort or otherwise) or makes any representation or warranty, express or implied, as to the truth, fullness, fairness, merchantability, accuracy, sufficiency or completeness of, the information in this document.

The information, statements and opinions contained in this document do not constitute a public offer under any applicable legislation or an offer to sell or solicitation of any offer to buy any securities or financial instruments or any advice or recommendation with respect to such securities or other financial instruments.

This information is provided by RNS

The company news service from the London Stock Exchange

END

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May 24, 2016 02:00 ET (06:00 GMT)

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