Humana recognized as the industry leader for Medicare Advantage
plans overall, member experience and low-premium plan
availability
Humana recently received recognition as U.S. News & World
Report’s Best Insurance Company for Medicare Advantage in three
categories for 2023.
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Humana recently received recognition as
U.S. News & World Report’s Best Insurance Company for Medicare
Advantage in three categories for 2023 -- best company for Medicare
Advantage plan overall rating, best company for member experience,
and best company for low-premium plan availability. U.S. News
analyzed data from the Center for Medicare and Medicaid Services
(CMS) to populate its comparison tool and identify the best
companies nationwide and in each state. (Graphic: Business
Wire)
U.S. News analyzed data from the Center for Medicare and
Medicaid Services (CMS) to populate its comparison tool and
identify the best companies nationwide and in each state.
At the national level, Humana rose to the top in the following
categories for its 2023 offerings and performance in the CMS Star
ratings:
- Best company for Medicare Advantage plan overall
rating
- Best company for member experience
- Best company for low-premium plan availability
“Throughout this year, we really focused on listening to our
members and delivering the quality and value they want and need for
positive health outcomes,” said George Renaudin, President,
Medicare at Humana. “This recognition from U.S. News following the
announcement of our strong Star ratings for 2023 shows us we are
getting it right for our members.”
CMS rates individual plans on a scale of one to five stars. The
U.S. News methodology analyzes insurers in a given state with plans
rated three stars or higher by CMS. The Star Ratings Program is an
annual assessment using about 40 measures to rate all Medicare
Advantage and Prescription Drug plans on a scale of one to five and
drive health care quality improvement.
With 4.9 million, or 96 percent, of Humana’s Medicare Advantage
members enrolled in plans rated 4 stars and above, Humana’s Star
ratings continue to reflect the company’s strong focus on ensuring
high quality of care, patient-centered clinical outcomes and
reliable customer service for its members.
"Many Medicare beneficiaries can be overwhelmed by the annual
opportunity to find a Medicare plan that aligns with their personal
health needs,” said Sumita Singh, Senior Vice President and General
Manager of Healthcare at U.S. News. “The Best Insurance Companies
for Medicare Advantage serve the broader U.S. News mission to
provide trusted information and rankings that help Americans
navigate complex health care decisions.”
Humana has served Medicare beneficiaries for nearly 40 years,
with 8.7 million Medicare members in all 50 states, Washington,
D.C., and Puerto Rico, as of Sept. 30, 2022. Nearly 5.1 million of
those members are enrolled in a Medicare Advantage plan.
The Medicare Advantage and Prescription Drug Plan Annual
Election Period began Oct. 15 and runs through Dec. 7. Humana
offers in-person, online, telephone enrollment options. All
enrollment options will connect Medicare beneficiaries with a
licensed sales agent. Visit www.Humana.com/Medicare or call
toll-free 1- 888-372-2614 (TTY: 711). Licensed sales agents are
available 8 a.m. to 8 p.m. local time, seven days a week.
About Humana
Humana Inc. is committed to helping our millions of medical and
specialty members achieve their best health. Our successful history
in care delivery and health plan administration is helping us
create a new kind of integrated care with the power to improve
health and well-being and lower costs. Our efforts are leading to a
better quality of life for people with Medicare, families,
individuals, military service personnel, and communities at
large.
To accomplish that, we support physicians and other health care
professionals as they work to deliver the right care in the right
place for their patients, our members. Our range of clinical
capabilities, resources and tools – such as in-home care,
behavioral health, pharmacy services, data analytics and wellness
solutions – combine to produce a simplified experience with the
goal of making health care easier to navigate and more
effective.
More information regarding Humana is available to investors via
the Investor Relations page of the company’s website at humana.com,
including copies of:
- Annual reports to stockholders
- Securities and Exchange Commission filings
- Most recent investor conference presentations
- Quarterly earnings news releases and conference calls
- Calendar of events
- Corporate Governance information
Additional Information
Humana is a Medicare Advantage HMO, PPO and PFFS organization
and a stand-alone PDP prescription drug plan with a Medicare
contract. Enrollment in any Humana plan depends on contract
renewal. Enrollment in any Humana plan depends on contract renewal.
Every year, Medicare evaluates plans based on a 5-star rating
system.
About CMS Star Ratings
The CMS rating system measures the excellence of Medicare plans
nationally each year. A plan may receive a rating between one and
five stars, with five stars representing the highest rating. CMS
uses information from member-satisfaction surveys, health plans,
and health care providers to assign overall Star Ratings to plans.
The rating system uses more than 40 different quality measures
across nine categories, including:
- Staying Healthy: Screenings, Tests and Vaccines
- Managing Chronic (Long Term) Conditions
- Member Experience with Health Plan
- Member Complaints and Changes in the Health Plan’s
Performance
- Health Plan Customer Service
- Drug Plan Customer Service
- Member Complaints and Changes in the Drug Plan’s
Performance
- Member Experience with Drug Plan
- Drug Safety and Accuracy of Drug Pricing
Additional information about the CMS Star Ratings can be found
at: www.medicare.gov.
About U.S. News & World
Report
U.S. News & World Report is the global leader in quality
rankings that empower consumers, business leaders and policy
officials to make better, more informed decisions about important
issues affecting their lives and communities. A multifaceted
digital media company with Education, Health, Money, Travel, Cars,
News, Real Estate and 360 Reviews platforms, U.S. News provides
rankings, independent reporting, data journalism, consumer advice
and U.S. News Live events. More than 40 million people visit
USNews.com each month for research and guidance. Founded in 1933,
U.S. News is headquartered in Washington, D.C.
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Kelli LeGaspi Humana Corporate Communications 502-519-5161
Klegaspi1@humana.com
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