Modivcare Inc. (the “Company” or “Modivcare”) (Nasdaq: MODV), a
technology-enabled healthcare services company that provides a
platform of integrated supportive care solutions focused on
improving health outcomes, today reported financial results for the
three months ended March 31, 2024.
First Quarter 2024
Summary:
- Service revenue of $684.5 million increased 3.3% from the first
quarter of 2023
- Net loss of $22.3 million or $1.57 per diluted common
share
- Adjusted EBITDA(1) of $32.1 million, adjusted net loss(1) of
$1.2 million and adjusted EPS(1) of negative $0.09 per diluted
common share
- Cash provided by operating activities during the quarter of
$9.6 million and free cash flow(2) of $1.7 million
- Contract receivables, net of contract payables, of $25.9
million as of March 31, 2024
- Won $171.2 million of NEMT total contract value (TCV) during
first quarter 2024 ($36.4 million annual contract value (ACV)),
with implementation beginning in the second quarter of 2024
(1) Non-GAAP financial measure
reconciliations and other related information about non-GAAP
financial measures provided below.
(2) Free cash flow, a non-GAAP financial
measure, is calculated by us as cash flow from operations less our
capital expenditures during the period of $7.9 million that is
included in our purchase of property and equipment line in our
Unaudited Condensed Consolidated Statements of Cash Flows provided
below.
“We are pleased to report first quarter 2024 results in-line
with our previously announced guidance as revenue increased 3%
year-over-year and adjusted EBITDA was $32 million," stated L.
Heath Sampson, President and CEO. “We made significant progress in
our strategic transformation to optimize the Company’s best-scaled
supportive care services platform. We completed another pivotal
quarter in our NEMT segment, gaining conviction in our cost savings
initiatives as the headwinds from Medicaid redetermination,
recovery of utilization, and working capital normalization are
expected to ease in the second half of the year. The onboarding of
over $140 million in ACV won in 2023 is being implemented as
anticipated, and we won an additional $36 million in ACV during the
first quarter 2024. Our digital integration and technology
enhancement initiatives are progressing with expected in-year cost
savings of at least $34 million.”
Sampson continued, “We are confident in our path to exit the
fourth quarter of 2024 with expected run-rate adjusted EBITDA of
$220 million to $230 million. With the first quarter behind us, our
top priority remains the refinancing of our 2025 senior unsecured
notes. I am pleased to report that this process is well underway,
and we are focused on completing it expeditiously while also
optimizing for the best possible outcome. Lastly, while we remain
steadfast in executing our strategy, I want to reiterate our
unwavering commitment to enhance shareholder value through any
avenue available to the Company.”
2024 Guidance
We maintained our Revenue and Adjusted EBITDA guidance ranges as
follows ($ in millions):
Fiscal Year 2024
Revenue
$2,700 - $2,900
Adjusted EBITDA
$190 - $210
Guidance excludes the effects of any future merger or
acquisition activity and is based on the current operating
environment.
First Quarter 2024 Results
For the first quarter of 2024, the Company reported $684.5
million in revenue, a 3.3% increase from $662.3 million in the
first quarter of 2023. NEMT segment revenue grew by $9.8 million or
2.1%, PCS segment revenue grew by $9.4 million or 5.4%, and RPM
segment revenue grew by $1.4 million or 7.4%, as compared to the
first quarter of 2023.
Our operating loss was $3.4 million, or 0.5% of revenue, in the
first quarter of 2024, compared to operating income of $8.1
million, or 1.2% of revenue, in the first quarter of 2023. Net loss
in the first quarter of 2024 was $22.3 million, or $1.57 per
diluted common share, compared to net loss of $4.0 million, or
$0.28 per diluted common share, in the first quarter of 2023. Our
operating loss was driven by a 4.9% increase in operating expenses
in the first quarter of 2024, primarily as a result of an 6.1%
increase in service expense related to the services provided in
conjunction with the increase in total paid trips in our NEMT
segment and the increase in total hours worked in our PCS segment
during the first quarter of 2024.
Adjusted EBITDA was $32.1 million, or 4.7% of revenue, in the
first quarter of 2024, compared to $50.2 million, or 7.6% of
revenue, in the first quarter of 2023. The change in adjusted
EBITDA was primarily a result of the lower operating income earned
across each of our segments, primarily due to higher service
expense. Accordingly, adjusted net loss in the first quarter of
2024 was $1.2 million, or $0.09 per diluted common share, compared
to adjusted net income of $20.2 million, or $1.42 per diluted
common share, in the first quarter of 2023.
Cash generated from operations during the quarter was $9.6
million as compared to $2.7 million of cash used in operations
during the first quarter of 2023. Changes in operating assets and
liabilities during the quarter include an increase in contract
receivables of $10.3 million, net, and an increase in contract
payables of $10.9 million, net. Net cash used in investing
activities during the quarter was $7.9 million, primarily due to
capitalized investments in technology and purchases of monitoring
devices. Net cash provided by financing activities during the
quarter was $6.4 million, which resulted in a quarter ended balance
on our revolving credit facility of $121.0 million.
First Quarter Earnings Conference Call
Modivcare will hold a conference call to discuss its financial
results on Friday, May 3, 2024 at 8:30 a.m. ET. To access the call,
please dial:
US toll-free: 1 (877) 407-8037 International: 1
(201) 689-8037
You may also access the conference call via webcast at
investors.modivcare.com, where the call will also be archived.
About Modivcare
Modivcare Inc. ("Modivcare" or the "Company") is a
technology-enabled healthcare services company that provides a
suite of integrated supportive care solutions for public and
private payors and their members. Our value-based solutions address
the social determinants of health (SDoH) by connecting members to
essential care services. By doing so, Modivcare helps health plans
manage risks, reduce costs, and improve health outcomes. Modivcare
is a provider of non-emergency medical transportation (NEMT),
personal care services (PCS), and remote patient monitoring
solutions (RPM). The company also holds a minority equity
investment in CCHN Holdings (d/b/a Matrix Medical Network), an
independent, at scale provider of comprehensive in-home health
assessments in the U.S. To learn more about Modivcare, please visit
www.modivcare.com.
Non-GAAP Financial Measures and Adjustments
In addition to the financial measures prepared in accordance
with generally accepted accounting principles in the United States
of America ("GAAP"), the information contained herein may include
presentations for the Company and its segments (as noted and
applicable) of: (1) EBITDA, Adjusted EBITDA, Adjusted G&A
expense, Adjusted EBITDA margin, Adjusted Net Income (Loss), and
Adjusted EPS, all of which are non-GAAP financial measures
considered by management to be performance measures; and (2) free
cash flow, which is a non-GAAP financial measure considered by
management to be a liquidity measure. EBITDA is defined as net
income (loss) before: (1) interest expense, net; (2) provision
(benefit) for income taxes; and (3) depreciation and amortization.
Adjusted EBITDA is calculated as EBITDA before (as applicable): (1)
restructuring and related costs; (2) transaction and integration
costs; (3) settlement related costs; (4) stock-based compensation;
and (5) equity in net (income) loss of investee, net of tax.
Adjusted EBITDA margin is calculated as Adjusted EBITDA divided by
service revenue, net. Adjusted Net Income (Loss) is calculated as
net income (loss) before (as applicable): (1) restructuring and
related costs; (2) transaction and integration costs; (3)
settlement related costs; (4) stock-based compensation; (5) equity
in net (income) loss of investee, net of tax; (6) intangible asset
amortization expense; and (7) the income tax impact of such
adjustments. Adjusted EPS is calculated as Adjusted Net Income
(Loss) divided by the diluted weighted-average number of common
shares outstanding as calculated for Adjusted Net Income (Loss).
Adjusted G&A expense is calculated as G&A expense before
(as applicable): (1) restructuring and related costs; (2)
transaction and integration costs; (3) settlement related costs;
and (4) stock-based compensation. Free cash flow is calculated as
cash flow from operations less our applicable capital expenditures
included in our purchase of property and equipment line in our
Statements of Cash Flows.
Reconciliations of the non-GAAP financial measures used herein
to their most directly comparable GAAP financial measures that are
not included in the discussion above are included below. We do not
provide guidance for net income (loss) in this presentation on a
basis consistent with GAAP or a reconciliation of forward-looking
non-GAAP financial measure (Adjusted EBITDA) to its most directly
comparable GAAP financial measure (net income (loss)) on a
forward-looking basis because we are unable to predict items
contained in the GAAP financial measure without unreasonable
efforts. Our non-GAAP performance measures exclude expenses and
amounts that are not driven by our core operating results and may
be one time in nature. Excluding these expenses makes comparisons
with prior periods as well as to other companies in our industry
more meaningful. We believe such measures allow investors to gain a
better understanding of the factors and trends affecting the
ongoing operations of our business. We consider our core operations
to be the ongoing activities to provide services from which we earn
revenue, including direct operating costs and indirect costs to
support these activities. As a result, our net income or loss in
equity investee is excluded from these measures, as we do not have
the ability to manage the venture, allocate resources within the
venture, or directly control its operations or performance. Our
free cash flow presentation (as applicable) reflects an additional
way of viewing our liquidity that, when viewed together with our
GAAP results, provides management, investors, and other users of
our financial information with a more complete understanding of
factors and trends affecting our cash flows. Our use of the term
free cash flow is not intended to imply, and no inference should be
made, however, that any reported amounts are free to be used
without restriction for discretionary expenditures, as our use of
these funds may be restricted by the terms of our outstanding
indebtedness, including our credit facility, and otherwise
earmarked for other non-discretionary expenditures.
Our non-GAAP financial measures may not provide information that
is directly comparable to that provided by other companies in our
industry, as other companies in our industry may calculate non-GAAP
financial measures differently. In addition, there are limitations
in using non-GAAP financial measures because they are not prepared
in accordance with GAAP, may be different from non-GAAP financial
measures used by other companies, and exclude expenses that may
have a material impact on our reported financial results. The
presentation of non-GAAP financial measures is not intended to be
considered in isolation from or as a substitute for the most
directly comparable financial measures prepared in accordance with
GAAP. We urge you to review the reconciliations of our non-GAAP
financial measures to their most directly comparable GAAP financial
measures included below, and not to rely on any single financial
measure to evaluate our business.
Forward-Looking Statements
Certain statements contained in this press release constitute
“forward-looking statements” within the meaning of the Private
Securities Litigation Reform Act of 1995. These statements are
predictive in nature and are frequently identified by the use of
terms such as “may,” “will,” “should,” “expect,” “believe,”
“estimate,” “intend,” and similar words indicating possible future
expectations, events or actions. The updated guidance discussed
herein constitutes forward-looking statements. Such forward-looking
statements are based on current expectations, assumptions,
estimates and projections about our business and our industry, and
are not guarantees of our future performance. These statements are
subject to a number of known and unknown risks, uncertainties and
other factors, many of which are beyond our ability to control or
predict, which may cause actual results to be materially different
from those expressed or implied herein, including but not limited
to: government or private insurance program funding reductions or
limitations; implementation of alternative payment models or the
transition of Medicaid and Medicare beneficiaries to Managed Care
Organizations; our inability to control reimbursement rates
received for our services; cost containment initiatives undertaken
by private third-party payors and an inability to maintain or
reduce our cost of services below rates set forth by our payors;
inadequacies in, or security breaches of, our information
technology systems, including those intended to protect our
clients’ confidential information; the effects of any public health
emergency; changes in the funding, financial viability or our
relationships with our payors; delays in collection, or
non-collection, of our accounts receivable; any impairment of our
goodwill and long-lived assets; any failure to maintain or to
develop reliable, efficient and secure information technology
systems; any inability to attract and retain qualified employees;
any disruptions from acquisition or acquisition integration
efforts; weakening of general economic conditions, including the
impact of inflationary pressures, rising interest rates, labor
shortages, higher labor costs and supply chain challenges;
estimated income taxes being different from income taxes that we
ultimately pay; pandemics and other infectious diseases; our
contracts not surviving until the end of their stated terms, or not
being renewed or extended; our failure to compete effectively in
the marketplace; our not being awarded contracts through the
government’s requests for proposals process, or our awarded
contracts not being profitable; any failure to satisfy our
contractual obligations or to maintain existing pledged performance
and payment bonds; any failure to estimate accurately the cost of
performing our contracts; any misclassification of the drivers we
engage as independent contractors rather than as employees;
significant interruptions in our communication and data services;
not successfully executing on our strategies in the face of our
competition; any inability to maintain relationships with existing
patient referral sources; certificates of need laws or other
regulatory and licensure obligations that may adversely affect our
personal care integration efforts and expansion into new markets;
any failure to obtain the consent of the New York Department of
Health to manage the day to day operations of our licensed in-home
personal care services agency business; changes in the case-mix of
our personal care patients, or changes in payor mix or payment
methodologies; our loss of existing favorable managed care
contracts; labor disputes or disruptions, in particular in New
York; becoming subject to malpractice, professional negligence,
medical liability or other similar claims; our operating in the
competitive remote patient monitoring industry, and failing to
develop and enhance related technology applications; any failure to
innovate and provide services that are useful to customers and to
achieve and maintain market acceptance; our lack of sole
decision-making authority with respect to our minority investment
in Matrix and any failure by Matrix to achieve positive financial
position and results of operations; any legal challenges to the
relationships or arrangements between our virtual clinical care
management services and the unaffiliated physician-owned
professional corporation through which such services are provided;
any failure to comply with applicable data interoperability and
information blocking rules; the lapse of temporary telehealth
flexibilities currently permitted under the Consolidated
Appropriations Act of 2023; the cost of our compliance with laws;
changes to the regulatory landscape applicable to our businesses;
changes in budgetary priorities of the government entities or
private insurance programs that fund our services; regulations
relating to privacy and security of patient and service user
information; actions for false claims or recoupment of funds; civil
penalties or loss of business for failing to comply with bribery,
corruption and other regulations governing business with public
organizations; increasing scrutiny and changing expectations with
respect to environmental, social and governance matters; changes
to, or violations of, licensing regulations, including regulations
governing surveys and audits; our contracts being subject to audit
and modification by the payors with whom we contract; a loss of
Medicaid coverage by a significant number of Medicaid beneficiaries
following the expiration of the COVID-19 public health emergency
under the Families First Coronavirus Response Act (2020); our
existing debt agreements containing restrictions, financial
covenants and cross-default provisions that limit our flexibility
in operating our business; our substantial indebtedness and lease
obligations and ability to generate or distribute sufficient cash
to service our indebtedness; the expiration of our existing credit
agreement or any loss of available financing alternatives; our
ability to incur substantial additional indebtedness or to issue
additional equity; the results of the remediation of our identified
material weaknesses in internal control over financial reporting;
future sales of our common stock by existing stockholders; any
stock price volatility; our dependence on our subsidiaries to fund
our operations and expenses; securities analysts failing to publish
research or publishing misleading or unfavorable research about us;
and the effects of applicable anti-takeover provisions.
The Company has provided additional information about the
foregoing and other risks facing our business in our annual report
on Form 10-K and subsequent periodic and current reports filed with
the Securities and Exchange Commission that could impact future
performance. You are cautioned not to place undue reliance on these
forward-looking statements, which speak only as of the date the
statement was made and are expressly qualified in their entirety by
the cautionary statements set forth herein and in our filings with
the Securities and Exchange Commission, which you should read in
their entirety before making an investment decision with respect to
our securities. We undertake no obligation to update or revise any
forward-looking statements contained in this release, whether as a
result of new information, future events or otherwise, except as
required by applicable law.
Modivcare Inc.
Unaudited Condensed
Consolidated Statements of Operations
(in thousands, except share and
per share data)
Three months ended March
31,
2024
2023
Service revenue, net
$
684,451
$
662,306
Grant income
—
1,464
Operating expenses:
Service expense
583,566
550,266
General and administrative expense
77,177
79,713
Depreciation and amortization
27,103
25,693
Total operating expenses
687,846
655,672
Operating income (loss)
(3,395
)
8,098
Interest expense, net
18,686
15,958
Loss before income taxes and equity method
investment
(22,081
)
(7,860
)
Income tax (provision) benefit
543
1,873
Equity in net income (loss) of investee,
net of tax
(762
)
2,025
Net loss
$
(22,300
)
$
(3,962
)
Loss per common share:
Basic
$
(1.57
)
$
(0.28
)
Diluted
$
(1.57
)
$
(0.28
)
Weighted-average number of common shares
outstanding:
Basic
14,202,000
14,163,511
Diluted
14,202,000
14,163,511
Modivcare Inc.
Unaudited Condensed
Consolidated Balance Sheets
(in thousands)
March 31, 2024
December 31, 2023
Assets
Current assets:
Cash and cash equivalents
$
10,341
$
2,217
Accounts receivable, net
214,106
222,537
Contract receivables
134,680
143,960
Other current assets(1)
44,874
36,209
Total current assets
404,001
404,923
Property and equipment, net
86,238
85,629
Long-term contract receivables
19,598
—
Goodwill
785,554
785,554
Intangible assets, net
341,078
360,935
Equity investment
40,247
41,531
Operating lease right-of-use assets
40,565
39,776
Other long-term assets
46,767
48,927
Total assets
$
1,764,048
$
1,767,275
Liabilities and stockholders'
equity
Current liabilities:
Accounts payable
$
54,645
$
55,241
Accrued contract payables
128,399
117,488
Accrued expenses and other current
liabilities
139,812
127,901
Accrued transportation costs
86,846
97,245
Current portion of operating lease
liabilities
8,612
8,727
Short-term borrowings
121,000
113,800
Total current liabilities
539,314
520,402
Long-term debt, net of deferred financing
costs
984,896
983,757
Operating lease liabilities, less current
portion
34,886
33,784
Other long-term liabilities(2)
69,111
73,137
Total liabilities
1,628,207
1,611,080
Stockholders' equity
Stockholders' equity
135,841
156,195
Total liabilities and stockholders'
equity
$
1,764,048
$
1,767,275
(1)
Includes other receivables, prepaid
expenses and other current assets and short-term restricted
cash.
(2)
Includes other long-term liabilities and
deferred tax liabilities.
Modivcare Inc.
Unaudited Condensed
Consolidated Statements of Cash Flows
(in thousands)
Three months ended March
31,
2024
2023
Operating activities
Net loss
$
(22,300
)
$
(3,962
)
Depreciation and amortization
27,103
25,693
Stock-based compensation
2,010
1,124
Equity in net (income) loss of
investee
1,056
(2,810
)
Deferred income taxes
(3,778
)
(3,624
)
Reduction of right-of-use asset
2,947
3,547
Other non-cash items(1)
1,407
1,278
Changes in operating assets and
liabilities:
Contract receivables
9,280
(26,893
)
Contract payables
10,910
(6,667
)
Long-term contract receivables
(19,598
)
(3,897
)
Other changes in operating assets and
liabilities(2)
523
13,556
Net cash provided by (used in) operating
activities
9,560
(2,655
)
Investing activities
Purchase of property and equipment
(7,856
)
(13,320
)
Net cash used in investing activities
(7,856
)
(13,320
)
Financing activities
Proceeds from short-term borrowings
7,200
15,000
Debt issuance costs
(756
)
—
Restricted stock surrendered for employee
tax payment
(64
)
(620
)
Net cash provided by financing
activities
6,380
14,380
Net change in cash, cash equivalents and
restricted cash
8,084
(1,595
)
Cash, cash equivalents and restricted cash
at beginning of period
2,782
14,975
Cash, cash equivalents and restricted cash
at end of period
$
10,866
$
13,380
(1)
Includes amortization of deferred
financing costs and debt discount.
(2)
Includes accounts receivable and other
receivables, prepaid expenses and other current assets, accounts
payable and accrued expenses, accrued transportation costs, other
long-term assets and other long-term liabilities.
Modivcare Inc.
Unaudited Reconciliation of
Non-GAAP Financial Measures
Segment Information and
Adjusted EBITDA
(in thousands)
Three months ended March 31,
2024
NEMT
PCS
RPM
Corporate and Other
Total
Service revenue, net
$
479,306
$
183,568
$
20,102
$
1,475
$
684,451
Operating expenses:
Service expense
423,657
149,438
8,363
2,108
583,566
General and administrative expense
31,820
24,432
5,440
15,485
77,177
Depreciation and amortization
7,359
12,795
6,674
275
27,103
Total operating expenses
462,836
186,665
20,477
17,868
687,846
Operating income (loss)
16,470
(3,097
)
(375
)
(16,393
)
(3,395
)
Interest expense, net
—
—
—
18,686
18,686
Income (loss) before income taxes and
equity method investment
16,470
(3,097
)
(375
)
(35,079
)
(22,081
)
Income tax benefit (provision)
(4,274
)
823
67
3,927
543
Equity in net loss of investee, net of
tax
(28
)
—
—
(734
)
(762
)
Net income (loss)
12,168
(2,274
)
(308
)
(31,886
)
(22,300
)
Interest expense, net
—
—
—
18,686
18,686
Income tax provision (benefit)
4,274
(823
)
(67
)
(3,927
)
(543
)
Depreciation and amortization
7,359
12,795
6,674
275
27,103
EBITDA
23,801
9,698
6,299
(16,852
)
22,946
Restructuring and related costs(1)
3,239
127
10
1,729
5,105
Transaction and integration costs
52
1,446
—
45
1,543
Stock-based compensation
—
—
—
1,781
1,781
Equity in net loss of investee, net of
tax
28
—
—
734
762
Adjusted EBITDA
$
27,120
$
11,271
$
6,309
$
(12,563
)
$
32,137
(1)
Restructuring and related costs include
professional fees for strategic initiatives, organizational
consolidation costs, severance and other professional fees.
Modivcare Inc.
Unaudited Reconciliation of
Non-GAAP Financial Measures
Segment Information and
Adjusted EBITDA
(in thousands)
Three months ended March 31,
2023
NEMT
PCS
RPM
Corporate and Other
Total
Service revenue, net
$
469,463
$
174,131
$
18,712
$
—
$
662,306
Grant income
—
1,464
—
—
1,464
Operating expenses:
Service expense
407,686
136,090
6,490
—
550,266
General and administrative expense
33,875
22,663
5,769
17,406
79,713
Depreciation and amortization
6,766
12,868
5,854
205
25,693
Total operating expenses
448,327
171,621
18,113
17,611
655,672
Operating income (loss)
21,136
3,974
599
(17,611
)
8,098
Interest expense, net
—
—
—
15,958
15,958
Income (loss) before income taxes and
equity method investment
21,136
3,974
599
(33,569
)
(7,860
)
Income tax benefit (provision)
(5,618
)
(1,149
)
(170
)
8,810
1,873
Equity in net income of investee, net of
tax
653
—
—
1,372
2,025
Net income (loss)
16,171
2,825
429
(23,387
)
(3,962
)
Interest expense, net
—
—
—
15,958
15,958
Income tax provision (benefit)
5,618
1,149
170
(8,810
)
(1,873
)
Depreciation and amortization
6,766
12,868
5,854
205
25,693
EBITDA
28,555
16,842
6,453
(16,034
)
35,816
Restructuring and related costs(1)
7,099
—
—
7,346
14,445
Transaction and integration costs(2)
—
277
32
564
873
Settlement related costs
275
—
—
—
275
Stock-based compensation
—
—
—
848
848
Equity in net income of investee, net of
tax
(653
)
—
—
(1,372
)
(2,025
)
Adjusted EBITDA
$
35,276
$
17,119
$
6,485
$
(8,648
)
$
50,232
(1)
Restructuring and related costs include
professional fees for strategic initiatives, organizational
consolidation costs, severance and other professional fees.
(2)
Transaction and integration costs consist
of fees incurred related to Sarbanes-Oxley Act of 2002
implementation and business integration efforts.
Modivcare Inc.
Unaudited Reconciliation of
Non-GAAP Financial Measures
Adjusted Net Income (Loss) and
Adjusted Net Income (Loss) per Common Share
(in thousands, except share and
per share data)
Three months ended March
31,
2024
2023
Net loss
$
(22,300
)
$
(3,962
)
Restructuring and related costs(1)
5,105
14,445
Transaction and integration costs(2)
1,543
873
Settlement related costs
—
275
Stock-based compensation
1,781
848
Equity in net (income) loss of investee,
net of tax
762
(2,025
)
Intangible asset amortization expense
19,779
19,901
Tax effected impact of adjustments
(7,881
)
(10,154
)
Adjusted net income (loss)
$
(1,211
)
$
20,201
Adjusted earnings (loss) per share
$
(0.09
)
$
1.42
Diluted weighted-average number of common
shares outstanding
14,202,000
14,193,257
(1)
Restructuring and related costs include
professional fees for strategic initiatives, organizational
consolidation costs, severance and other professional fees.
(2)
Transaction and integration costs consist
of fees incurred related to SOX implementation and business
integration efforts.
Modivcare Inc.
Unaudited Key Statistical and
Financial Data
(in thousands, except for
statistical data)
Three months ended
Three months ended
March 31, 2024
March 31, 2023
% Change
December 31, 2023
QoQ % Change
NEMT Segment
Service revenue, net
$
479,306
$
469,463
2.1
%
$
499,058
(4.0
)%
Purchased services expense
362,900
344,420
5.4
%
371,590
(2.3
)%
Payroll and other expense
60,757
63,266
(4.0
)%
60,596
0.3
%
Service expense
$
423,657
$
407,686
3.9
%
$
432,186
(2.0
)%
Gross profit
$
55,649
$
61,777
(9.9
)%
$
66,872
(16.8
)%
Gross margin
11.6
%
13.2
%
13.4
%
G&A expense
$
31,820
$
33,875
(6.1
)%
$
27,710
14.8
%
G&A expense adjustments:
Restructuring and related costs
3,239
7,099
(54.4
)%
658
392.2
%
Transaction and integration costs
52
—
N/M
(101
)
(151.5
)%
Settlement related costs
—
275
(100.0
)%
—
N/M
Adjusted G&A expense
$
28,529
$
26,501
7.7
%
$
27,153
5.1
%
Adjusted G&A expense % of revenue
6.0
%
5.6
%
5.4
%
Net income
$
12,168
$
16,171
(24.8
)%
$
23,557
(48.3
)%
Net income margin
2.5
%
3.4
%
4.7
%
Adjusted EBITDA
$
27,120
$
35,276
(23.1
)%
$
39,719
(31.7
)%
Adjusted EBITDA margin
5.7
%
7.5
%
8.0
%
Total paid trips (thousands)
8,808
8,202
7.4
%
8,798
0.1
%
Average monthly members (thousands)
29,071
33,704
(13.7
)%
32,914
(11.7
)%
Revenue per member per month
$
5.50
$
4.64
18.5
%
$
5.05
8.9
%
Revenue per trip
$
54.42
$
57.24
(4.9
)%
$
56.72
(4.1
)%
Monthly utilization
10.1
%
8.1
%
8.9
%
Purchased services per trip
$
41.20
$
41.99
(1.9
)%
$
42.24
(2.5
)%
Payroll and other per trip
$
6.90
$
7.71
(10.5
)%
$
6.89
0.1
%
Total service expense per trip
$
48.10
$
49.70
(3.2
)%
$
49.13
(2.1
)%
N/M - Not Meaningful. Certain figures in
the tables above do not provide meaningful percentage comparison,
thus, the percentage has been removed.
Modivcare Inc.
Unaudited Key Statistical and
Financial Data
(in thousands, except for
statistical data)
Three months ended
Three months ended
March 31, 2024
March 31, 2023
% Change
December 31, 2023
QoQ % Change
PCS Segment
Service revenue, net
$
183,568
$
174,131
5.4
%
$
181,180
1.3
%
Service expense
149,438
136,090
9.8
%
144,283
3.6
%
Gross profit
$
34,130
$
38,041
(10.3
)%
$
36,897
(7.5
)%
Gross margin
18.6
%
21.8
%
20.4
%
G&A expense
$
24,432
$
22,663
7.8
%
$
23,287
4.9
%
G&A expense adjustments
Restructuring and related costs
127
—
N/M
—
N/M
Transaction and integration costs
1,446
277
422.0
%
1,807
(20.0
)%
Adjusted G&A expense
$
22,859
$
22,386
2.1
%
$
21,480
6.4
%
Adjusted G&A expense % of revenue
12.5
%
12.9
%
11.9
%
Net income (loss)
$
(2,274
)
$
2,825
(180.5
)%
$
1,235
(284.1
)%
Net income (loss) margin
(1.2
)%
1.6
%
0.7
%
Adjusted EBITDA
$
11,271
$
17,119
(34.2
)%
$
15,805
(28.7
)%
Adjusted EBITDA margin
6.1
%
9.8
%
8.7
%
Total hours (thousands)
6,965
6,824
2.1
%
7,074
(1.5
)%
Revenue per hour
$
26.36
$
25.52
3.3
%
$
25.61
2.9
%
Service expense per hour
$
21.46
$
19.94
7.6
%
$
20.40
5.2
%
N/M - Not Meaningful. Certain figures in
the tables above do not provide meaningful percentage comparison,
thus, the percentage has been removed.
Modivcare Inc.
Unaudited Key Statistical and
Financial Data
(in thousands, except for
statistical data)
Three months ended
Three months ended
March 31, 2024
March 31, 2023
% Change
December 31, 2023
QoQ % Change
RPM Segment
Service revenue, net
$
20,102
$
18,712
7.4
%
$
20,239
(0.7
)%
Service expense
8,363
6,490
28.9
%
6,896
21.3
%
Gross profit
$
11,739
$
12,222
(4.0
)%
$
13,343
(12.0
)%
Gross margin
58.4
%
65.3
%
65.9
%
G&A expense
$
5,440
$
5,769
(5.7
)%
$
6,190
(12.1
)%
G&A expense adjustments
Restructuring and related costs
10
—
N/M
—
N/M
Transaction and integration costs
—
32
(100.0
)%
16
(100.0
)%
Adjusted G&A expense
$
5,430
$
5,737
(5.4
)%
$
6,174
(12.1
)%
Adjusted G&A expense % of revenue
27.0
%
30.7
%
30.5
%
Net income (loss)
$
(308
)
$
429
(171.8
)%
$
10
N/M
Net income (loss) margin
(1.5
)%
2.3
%
—
%
Adjusted EBITDA
$
6,309
$
6,485
(2.7
)%
$
7,169
(12.0
)%
Adjusted EBITDA margin
31.4
%
34.7
%
35.4
%
Average monthly members (thousands)
249
235
6.0
%
253
(1.6
)%
Revenue per member per month
$
26.91
$
26.54
1.4
%
$
26.67
0.9
%
Service expense per member per month
$
11.20
$
9.21
21.6
%
$
9.09
23.2
%
N/M - Not Meaningful. Certain figures in
the tables above do not provide meaningful percentage comparison,
thus, the percentage has been removed.
Modivcare Inc.
Unaudited Key Statistical and
Financial Data
(in thousands)
Three months ended
Three months ended
March 31, 2024
March 31, 2023
% Change
December 31, 2023
QoQ % Change
Corporate and Other Segment
G&A expense
$
15,485
$
17,406
(11.0
)%
$
18,282
(15.3
)%
G&A expense adjustments
Restructuring and related costs
1,729
7,346
(76.5
)%
2,575
(32.9
)%
Transaction and integration costs
45
564
(92.0
)%
74
(39.2
)%
Settlement related costs
—
—
N/M
1,194
(100.0
)%
Stock-based compensation
1,781
848
110.0
%
2,016
(11.7
)%
Adjusted G&A expense
$
11,930
$
8,648
38.0
%
$
12,423
(4.0
)%
Adjusted G&A expense % of consolidated
revenue
1.7
%
1.3
%
1.8
%
Three months ended
Three months ended
March 31, 2024
March 31, 2023
% Change
December 31, 2023
QoQ % Change
Consolidated Modivcare Inc.
G&A expense
$
77,177
$
79,713
(3.2
)%
$
75,469
2.3
%
G&A expense adjustments
Restructuring and related costs
5,105
14,445
(64.7
)%
3,233
57.9
%
Transaction and integration costs
1,543
873
76.7
%
1,796
(14.1
)%
Settlement related costs
—
275
(100.0
)%
1,194
(100.0
)%
Stock-based compensation
1,781
848
110.0
%
2,016
(11.7
)%
Adjusted G&A expense
$
68,748
$
63,272
8.7
%
$
67,230
2.3
%
Adjusted G&A expense % of consolidated
revenue
10.0
%
9.6
%
9.6
%
N/M - Not Meaningful. Certain figures in
the tables above do not provide meaningful percentage comparison,
thus, the percentage has been removed.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20240502725659/en/
Investor Relations Contact Kevin Ellich, Head of Investor
Relations Kevin.Ellich@modivcare.com
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