Maryland.gov and Maryland Business Express Receive International Emerging Media Awards
15 Januar 2019 - 3:44PM
Business Wire
Both the Maryland Department of Information Technology and the
Maryland State Department of Assessments and Taxation are award
winners in the 2018 Summit Emerging Media Award (Summit EMA)
competition. Companies and individuals from more than 50 countries
and across five continents participate in its award programs.
The Maryland Department of Information Technology received a
Leader award for their work on Maryland.gov and the Maryland State
Department of Assessments and Taxation was awarded an Innovator
award for their work on the Maryland Business Express Portal.
Maryland's award-winning website, www.Maryland.gov, embraces
personalization, taking a user-centric approach and creating direct
engagement with citizens via live chat, chatbots and Amazon Alexa
Skillsets. The Maryland.gov platform delivers a citizen focused,
best-in-class platform for more than 91.5 million visitors,
providing access to hundreds of time-saving online services, agency
sites, social media mashups and real-time government news and
events.
The Maryland Business Express Portal is an award-winning,
multi-agency business-centric portal. The portal is the result of
the collaborative efforts of thirteen Maryland agencies and
combines information previously spread across multiple agencies
into one, easy-to-navigate site while also providing a clear
outline of the steps involved in starting and managing a business.
The portal features an innovative business-specific Chatbot
designed to communicate with and deliver business guidance to
Marylanders 24 hours a day, 7 days a week. Using Artificial
Intelligence, this digital assistant is the first of its kind to be
trained by any state government specific to multi-agency business
rules and regulations.
The Summit Emerging Media Award (Summit EMA), began in 2007 and
evolved through a need to recognize and celebrate creativity,
innovation and those pushing the bounds of creative excellence in
all forms of emerging media.
“Those involved in today’s emerging media technologies are the
leaders who are establishing tomorrow’s avenues of advertising
communications and emphasizing the importance of the consumer’s
experience,” said Jocelyn Luciano, Executive Director for the
Summit International Awards (SIA). “Most communication
professionals recognize that established avenues of communication
can be reliable and safe however audiences are becoming
increasingly fragmented and difficult to engage, inform and affect.
Developing, applying and combining emerging media with creative
messaging and market awareness is challenging. Achieving this
synthesis is what makes earning a Summit EMA a significant
achievement.”
Both Maryland.gov and the Maryland Business Express Portal were
developed by NIC Maryland, in partnership with the Maryland
agencies through a collaborative public/private partnership managed
by the Department of Information Technology. NIC Maryland has
developed more than 140 digital government products and services
for the state of Maryland since the contract was awarded in August
2011.
ABOUT NIC
NIC Inc. (Nasdaq: EGOV) is the nation's premier provider of
innovative digital government solutions and secure payment
processing, which help make government interactions more accessible
for everyone through technology. The family of NIC companies has
developed a library of more than 13,000 digital government services
for more than 6,000 federal, state, and local government agencies.
Among these solutions is the ground-breaking personal assistant for
government, Gov2Go, delivering citizens personalized reminders and
a single platform for all government interactions. More information
is available at www.egov.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20190115005541/en/
NIC MarylandJanet Grard, 443-924-7405jgrard@egov.com
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