TIDMVZC 
 
Verizon Reports High-Quality Customer Additions in 4Q, Caps Year in Position to 
                            Drive Continued Profitable Growth 
 
4Q 2014 Earnings Impacted by Non-Operational Items 
 
NEW YORK, Jan. 22, 2015 -- 
 
                         4Q 2014 HIGHLIGHTS 
 
Consolidated 
 
  * A loss of 54 cents per share, compared with earnings per share (EPS) of 
    $1.76 in 4Q 2013, including significant non-operational items in both 
    quarters, primarily related to the annual actuarial valuation of benefit 
    plans and mark-to-market pension adjustments. 
  * 71 cents in adjusted EPS (non-GAAP), a 7.6 percent increase compared with 
    adjusted EPS of 66 cents per share in 4Q 2013. 
 
Wireless 
 
  * 2.1 million net retail connections; 2.0 million net retail postpaid 
    connections, including net additions of 672,000 postpaid phones; retail 
    postpaid churn of 1.14 percent; 108.2 million total retail connections and 
    102.1 million total retail postpaid connections. 
  * 11.0 percent increase in total operating revenues in 4Q 2014, bringing 
    full-year total revenues to $87.6 billion, up 8.2 percent compared with 
    full-year 2013. 
  * 23.5 percent operating income margin and 42.0 percent segment EBITDA margin 
    on service revenues (non-GAAP) in 4Q; 30.5 percent and 48.5 percent, 
    respectively, for the full year. 
 
Wireline 
 
  * 4.1 percent year-over-year quarterly increase in consumer revenues, the 
    10th consecutive quarter of more than 4 percent growth. 
  * 11.6 percent year-over-year quarterly increase in FiOS revenues; 145,000 
    FiOS Internet and 116,000 FiOS Video net additions; 59,000 increase in net 
    broadband connections. 
 
Verizon Communications Inc. (NYSE, Nasdaq: VZ) today reported a healthy quarter 
of high-quality wireless connections growth, and customer and revenue growth 
for fiber-optic broadband services. 
 
Chairman and CEO Lowell McAdam said: "Verizon posted another year of 
consistently high operating and financial performance in 2014, with strong cash 
generation and the return of $7.8 billion to our shareowners. I am confident 
that Verizon's assets and market momentum position us to continue to drive 
profitable growth in 2015." 
 
Due to the impact of non-operational items, Verizon reported a loss of 54 cents 
per share in fourth-quarter 2014, compared with a gain of $1.76 in EPS in 
fourth-quarter 2013. 
 
On an adjusted basis (non-GAAP), Verizon reported a gain of 71 cents per share 
in fourth-quarter 2014, a 7.6 percent increase compared with adjusted earnings 
of 66 cents per share in fourth-quarter 2013. 
 
Fourth-quarter 2014 charges totaled $1.25 per share: $1.12 per share related to 
the company's year-end mark-to-market adjustment for pension and Other 
Post-Employment Benefits liabilities, as well as severance costs; and 13 cents 
per share related to the early retirement of debt and other costs. 
 
Fourth-quarter 2013 charges included a non-operational gain of $1.29 per share 
related to the annual actuarial valuation of benefit plans and mark-to-market 
pension adjustments. This was partially offset by non-operational charges of 19 
cents per share for transaction costs related to the acquisition of Vodafone 
Group PLC's indirect 45 percent interest in Verizon Wireless (completed in 
February 2014). 
 
For the full year, Verizon reported $2.42 in EPS in 2014, compared with $4.00 
in 2013. On an adjusted basis (non-GAAP), Verizon reported $3.35 in EPS in 
2014, an increase of 18.0 percent compared with $2.84 in adjusted EPS in 2013. 
 
Following are highlights of fourth-quarter and full-year 2014 consolidated 
results and outlook items for 2015: 
 
Consolidated Highlights 
 
  * Total operating revenues in fourth-quarter 2014 were $33.2 billion, a 6.8 
    percent increase compared with fourth-quarter 2013. Full-year 2014 
    operating revenues were $127.1 billion, up 5.4 percent or $6.5 billion, 
    compared with full-year 2013. 
  * Excluding 2013 revenues of the public sector business Verizon divested at 
    the beginning of third-quarter 2014, the comparable revenue growth rates 
    (non-GAAP) would have been 7.3 percent for fourth-quarter 2014 and 5.7 
    percent for the full year. 
  * New revenue streams from the Internet of Things and telematics totaled 
    approximately $585 million in 2014, with an annual growth rate of more than 
    45 percent. The company recently launched Verizon Vehicle, a 
    connected-vehicle service for consumers, with an addressable market of more 
    than 200 million vehicles. 
  * In 2014, cash flows from operations totaled $30.6 billion, and free cash 
    flow (non-GAAP, cash from operations less capital expenditures) totaled 
    $13.4 billion. Capital expenditures totaled $17.2 billion for 2014, up 3.5 
    percent year over year. 
 
2015 Outlook 
 
    For 2015, Verizon expects: 
 
  * Consolidated revenue growth of at least 4 percent. 
  * Sustained profitability with a consolidated adjusted EBITDA margin at a 
    level consistent with full-year 2014 performance. 
  * Strong free cash flow generation with consolidated capital spending of 
    between $17.5 billion and $18.0 billion. 
  * A minimum pension-funding requirement of approximately $700 million. 
  * An increase in total cash income taxes, with an expected effective tax rate 
    for book purposes in the range of 34 to 36 percent. 
 
        Verizon Wireless Delivers Another Quarter of Strong Connections Growth 
 
In fourth-quarter 2014, Verizon activated an unprecedented number of new 
wireless devices, driven by demand from the company's high-quality retail 
postpaid customer base. Verizon Wireless delivered strong growth in retail 
postpaid net connections, a high number of tablet additions and an increase in 
smartphone penetration. 
 
Wireless Financial Highlights 
 
  * Total revenues were $23.4 billion in fourth-quarter 2014, up 11.0 percent 
    year over year. Service revenues in the quarter totaled $18.2 billion, up 
    2.8 percent year over year. Retail service revenues grew 2.6 percent year 
    over year, to $17.4 billion. 
  * Verizon Wireless full-year total revenues were $87.6 billion, an increase 
    of 8.2 percent compared with full-year 2013 revenues of $81.0 billion. 
  * Verizon Edge installment billings totaled $443 million in fourth-quarter 
    2014 and $976 million for the full year. Service revenues plus Edge 
    installment billings grew 5.2 percent in fourth-quarter 2014 and 6.6 
    percent for the full year compared with 2013. 
  * Retail postpaid ARPA (average revenue per account) increased 1.0 percent 
    over fourth-quarter 2013 to $158.82 per month, and 3.9 percent over the 
    full year. Adding Edge installment billings, these growth rates increase to 
    3.5 percent for the quarter and 5.3 percent for the full year. 
  * In fourth-quarter 2014, wireless operating income margin was 23.5 percent 
    and segment EBITDA margin on service revenues (non-GAAP, based on earnings 
    before interest, taxes, depreciation and amortization) was 42.0 percent. 
    This compares with 29.5 percent and 47.0 percent, respectively, in 
    fourth-quarter 2013. 
  * For full-year 2014, wireless operating income margin was 30.5 percent and 
    segment EBITDA margin on service revenues was 48.5 percent, compared with 
    32.1 percent and 49.5 percent, respectively, in 2013. 
 
Wireless Operational Highlights 
 
  * Verizon Wireless added 2.1 million retail net connections, including 2.0 
    million retail postpaid connections, in the fourth quarter. These additions 
    exclude acquisitions and adjustments. 
  * At the end of the year, the company had 108.2 million retail connections. 
    This includes 102.1 million retail postpaid connections, a 5.5 percent 
    increase year over year. 
  * Verizon Wireless had 35.6 million retail postpaid accounts at the end of 
    the fourth quarter, up 1.5 percent compared with fourth-quarter 2013, and 
    2.87 connections per account, up 4.0 percent year over year. 
  * During fourth-quarter 2014, retail postpaid device activations were up 
    nearly 34 percent over the same period in 2013. About three-quarters of 
    phone activations in the quarter were customer upgrades. Approximately 9.8 
    percent of the retail postpaid base upgraded devices, and 93 percent of 
    these upgrades were 4G smartphones. 
  * The company added a net of 672,000 postpaid phones, as 4G smartphone 
    additions of 1.5 million were offset by net declines in basic and 3G 
    smartphones. In terms of Internet devices, the company added 1.4 million 
    new 4G LTE tablets. 
  * At the end of 2014, smartphones accounted for 78.6 percent of the Verizon 
    Wireless retail postpaid customer phone base, up from 70.0 percent at the 
    end of 2013. 
  * Retail postpaid churn was 1.14 percent in the fourth quarter, an increase 
    of 14 basis points sequentially and 18 basis points year over year. Retail 
    churn was 1.39 percent in the fourth quarter, up 10 basis points 
    sequentially and 12 basis points year over year. 
  * In the fourth quarter, Verizon Wireless added new devices to its lineup, 
    including: DROID Turbo by Motorola; Sony Xperia Z3v; iPad Air 2 with Wi-Fi 
    + Cellular and iPad mini 3 with Wi-Fi + Cellular; the LG G Pad 7.0 LTE and 
    10.1 LTE; the Ellipsis Jetpack; and the connected wearable devices GizmoPal 
    by LG and Samsung Gear S. 
 
        Wireline Consumer Revenue Growth Remains Strong 
 
Verizon's wireline segment reported continued strong results for consumer 
services, where year-over-year quarterly revenues now have grown by more than 4 
percent for 10 consecutive quarters. 
 
Wireline Financial Highlights 
 
  * Total revenues were $9.6 billion in fourth-quarter 2014, down 1.6 percent 
    year over year. Consumer revenues were $4.0 billion, up 4.1 percent 
    compared with fourth-quarter 2013, with FiOS revenues representing 77 
    percent of the total. 
  * Total FiOS revenues grew 11.6 percent, to $3.3 billion, comparing 
    fourth-quarter 2014 with fourth-quarter 2013. For the full year, FiOS 
    revenues totaled $12.7 billion in 2014, up 13.6 percent compared with $11.2 
    billion in 2013. 
  * Wireline operating income margin was 4.4 percent in fourth-quarter 2014, up 
    from 1.2 percent in fourth-quarter 2013. Segment EBITDA margin (non-GAAP) 
    was 23.9 percent in fourth-quarter 2014, compared with 22.5 percent in 
    fourth-quarter 2013. For the full year, wireline operating income margin 
    expanded to 2.7 percent and segment EBITDA margin expanded to 23.2 percent, 
    compared with 0.9 percent and 22.4 percent, respectively, in 2013. 
  * Sales of strategic services to enterprise customers increased 1.5 percent, 
    to $2.1 billion, compared with fourth-quarter 2013. Strategic services 
    include private IP, Ethernet, data center, cloud, security and managed 
    services. 
 
Wireline Operational Highlights 
 
  * In fourth-quarter 2014, Verizon added 145,000 net new FiOS Internet 
    connections and 116,000 net new FiOS Video connections. Verizon had totals 
    of 6.6 million FiOS Internet and 5.6 million FiOS Video connections at 
    year-end 2014, representing year-over-year increases of 9.0 percent and 7.4 
    percent, respectively. 
  * FiOS Internet penetration (subscribers as a percentage of potential 
    subscribers) was 41.1 percent at the end of 2014, compared with 39.5 
    percent at the end of 2013. In the same periods, FiOS Video penetration was 
    35.8 percent, compared with 35.0 percent. The FiOS network passed more than 
    19.8 million premises by year-end 2014. 
  * By year-end 2014, 59 percent of consumer FiOS Internet customers subscribed 
    to FiOS Quantum, which provides speeds ranging from 50 to 500 megabits per 
    second, up from 57 percent at the end of third-quarter 2014. 
  * In November, the company began selling the FiOS Quantum Gateway Router, 
    capable of delivering speeds up to 800 megabits per second over Wi-Fi. The 
    device separates high-bandwidth activities (HD video streaming and online 
    gaming) from regular data consumption (Web browsing and email). It will 
    receive seamless updates regularly to provide increased functionality, such 
    as guest Wi-Fi and enhanced parental controls. 
  * Broadband connections totaled 9.2 million at year-end 2014, a 2.1 percent 
    year-over-year increase. Net broadband connections increased by 59,000 in 
    fourth-quarter 2014 and 190,000 for the full year, as FiOS Internet net 
    additions more than offset declines in DSL-based High Speed Internet 
    connections. 
  * Verizon has been replacing high-maintenance portions of its residential 
    copper network with fiber optics to provide customers with a more resilient 
    infrastructure, which improves customer satisfaction and reduces repair 
    costs. In fourth-quarter 2014, Verizon migrated an additional 52,000 
    customers who had been using copper connections, bringing the full-year 
    total to around 255,000. Verizon has converted more than 800,000 customers 
    to fiber since starting this initiative in 2011. 
  * In the fourth quarter, Verizon Enterprise Solutions began deploying 
    innovative enterprise-grade network, cloud, security, mobility and other 
    business solutions for some of the world's strongest brands, including 
    Allstate, Benihana, JetBlue, Kronos Incorporated, Marriott International, 
    Pitney Bowes, Spirax Sarco, Warner Bros. Entertainment Inc. and 
    WoundMatrix, and critical public sector organizations such as Boston City 
    Public Schools, Centers for Medicare and Medicaid Services, Defense 
    Information Systems Agency, GOV.UK and the U.S. General Services 
    Administration. 
 
NOTE: See the accompanying schedules and www.verizon.com/about/investors for 
reconciliations to generally accepted accounting principles (GAAP) for non-GAAP 
financial measures cited in this document. 
 
Verizon Communications Inc. (NYSE, Nasdaq: VZ), headquartered in New York, is a 
global leader in delivering broadband and other wireless and wireline 
communications services to consumer, business, government and wholesale 
customers. Verizon Wireless operates America's most reliable wireless network, 
with more than 108 million retail connections nationwide. Verizon also provides 
converged communications, information and entertainment services over America's 
most advanced fiber-optic network, and delivers integrated business solutions 
to customers worldwide. A Dow 30 company with more than $127 billion in 2014 
revenues, Verizon employs a diverse workforce of 177,300. For more information, 
visit www.verizon.com/news/. 
 
VERIZON'S ONLINE NEWS CENTER: Verizon news releases, executive speeches and 
biographies, media contacts and other information are available at Verizon's 
online News Center at www.verizon.com/news/. The news releases are available 
through an RSS feed. To subscribe, visit www.verizon.com/about/rss-feeds/. 
 
Forward-Looking Statements 
 
In this communication we have made forward-looking statements. These statements 
are based on our estimates and assumptions and are subject to risks and 
uncertainties. Forward-looking statements include the information concerning 
our possible or assumed future results of operations. Forward-looking 
statements also include those preceded or followed by the words "anticipates," 
"believes," "estimates," "hopes" or similar expressions. For those statements, 
we claim the protection of the safe harbor for forward-looking statements 
contained in the Private Securities Litigation Reform Act of 1995. The 
following important factors, along with those discussed in our filings with the 
Securities and Exchange Commission (the "SEC"), could affect future results and 
could cause those results to differ materially from those expressed in the 
forward-looking statements: adverse conditions in the U.S. and international 
economies; the effects of competition in the markets in which we operate; 
material changes in technology or technology substitution; disruption of our 
key suppliers' provisioning of products or services; changes in the regulatory 
environment in which we operate, including any increase in restrictions on our 
ability to operate our networks; breaches of network or information technology 
security, natural disasters, terrorist attacks or acts of war or significant 
litigation and any resulting financial impact not covered by insurance; our 
high level of indebtedness; an adverse change in the ratings afforded our debt 
securities by nationally accredited ratings organizations or adverse conditions 
in the credit markets affecting the cost, including interest rates, and/or 
availability of further financing; material adverse changes in labor matters, 
including labor negotiations, and any resulting financial and/or operational 
impact; significant increases in benefit plan costs or lower investment returns 
on plan assets; changes in tax laws or treaties, or in their interpretation; 
changes in accounting assumptions that regulatory agencies, including the SEC, 
may require or that result from changes in the accounting rules or their 
application, which could result in an impact on earnings; and the inability to 
implement our business strategies. 
 
Verizon Communications Inc. 
Condensed Consolidated Statements of Income 
 
                                                                  (dollars in millions, except per share amounts) 
 
                        3 Mos. Ended  3 Mos. Ended              12 Mos. Ended       12 Mos. Ended 
Unaudited                   12/31/14      12/31/13  % Change         12/31/14            12/31/13      % Change 
Operating Revenues          $ 33,192      $ 31,065      6.8         $ 127,079           $ 120,550          5.4 
 
 
Operating Expenses 
Cost of services and sales    14,403        11,962     20.4            49,931            44,887           11.2 
Selling, general and 
 administrative expense       16,857         2,857        *            41,016            27,089           51.4 
Depreciation and 
 amortization expense          4,068         4,183     (2.7)           16,533            16,606           (0.4) 
Total Operating Expenses      35,328        19,002     85.9           107,480            88,582           21.3 
 
Operating Income (Loss)       (2,136)       12,063        *            19,599            31,968          (38.7) 
Equity in earnings (losses) 
 of unconsolidated businesses    (31)            8        *             1,780               142              * 
Other income and (expense), net (437)         (250)    74.8            (1,194)             (166)             * 
Interest expense              (1,282)       (1,061)    20.8            (4,915)            (2,667)         84.3 
Income (Loss) Before 
 (Provision) Benefit for 
 Income Taxes                 (3,886)       10,760        *            15,270             29,277         (47.8) 
(Provision) Benefit for 
 income taxes                  1,738         (2,844)      *            (3,314)            (5,730)        (42.2) 
Net Income (Loss)           $ (2,148)       $ 7,916       *          $ 11,956            $ 23,547        (49.2) 
 
Net income attributable to 
 noncontrolling interests       $ 83        $ 2,849   (97.1)          $ 2,331            $ 12,050        (80.7) 
Net income (loss) 
 attributable to Verizon      (2,231)         5,067       *             9,625              11,497        (16.3) 
Net Income (Loss)           $ (2,148)       $ 7,916       *          $ 11,956            $ 23,547        (49.2) 
 
Basic Earnings (Loss) 
 per Common Share 
Net income (loss) 
 attributable to Verizon      $ (.54)        $ 1.77       *            $ 2.42              $ 4.01        (39.7) 
 
Weighted average number of 
 common shares (in millions)   4,157          2,867                     3,974               2,866 
 
Diluted Earnings (Loss) per 
 Common Share (1) 
Net income (loss) 
 attributable to Verizon      $ (.54)        $ 1.76       *            $ 2.42              $ 4.00        (39.5) 
 
Weighted average number of 
 common shares-assuming 
 dilution (in millions)        4,157          2,875                     3,981               2,874 
 
Footnotes: 
 
(1) If there is a net loss, diluted EPS is the same as basic EPS. Diluted 
    Earnings per Common Share includes the dilutive effect of shares issuable 
    under our stock-based compensation plans, which represents the only 
    potential dilution. 
 
    Certain reclassifications have been made, where appropriate, to reflect 
    comparable operating results. 
 
*   Not meaningful 
 
 
 
 
Verizon Communications Inc. 
Condensed Consolidated Balance Sheets 
 
                                                               (dollars in millions) 
 
 
Unaudited                            12/31/14          12/31/13          $ Change 
 
Assets 
Current assets 
    Cash and cash equivalents        $ 10,598          $ 53,528         $ (42,930) 
    Short-term investments                555               601               (46) 
    Accounts receivable, net           13,993            12,439             1,554 
    Inventories                         1,153             1,020               133 
    Prepaid expenses and other          3,324             3,406               (82) 
Total current assets                   29,623            70,994           (41,371) 
Plant, property and equipment         230,508           220,865             9,643 
    Less accumulated depreciation     140,561           131,909             8,652 
                                       89,947            88,956               991 
Investments in unconsolidated 
 businesses                               802             3,432            (2,630) 
Wireless licenses                      75,341            75,747              (406) 
Goodwill                               24,639            24,634                 5 
Other intangible assets, net            5,728             5,800               (72) 
Other assets                            6,628             4,535             2,093 
Total Assets                        $ 232,708         $ 274,098         $ (41,390) 
 
Liabilities and Equity 
Current liabilities 
    Debt maturing within one year     $ 2,735           $ 3,933          $ (1,198) 
    Accounts payable and accrued 
     liabilities                       16,680            16,453               227 
    Other                               8,649             6,664             1,985 
Total current liabilities              28,064            27,050             1,014 
Long-term debt                        110,536            89,658            20,878 
Employee benefit obligations           33,280            27,682             5,598 
Deferred income taxes                  41,578            28,639            12,939 
Other liabilities                       5,574             5,653               (79) 
 
Equity 
    Common stock                          424               297               127 
    Contributed capital                11,155            37,939           (26,784) 
    Reinvested earnings                 2,447             1,782               665 
    Accumulated other 
      comprehensive income              1,111             2,358            (1,247) 
    Common stock in treasury, at cost  (3,263)           (3,961)              698 
    Deferred compensation - employee 
    stock  ownership plans and other      424               421                 3 
    Noncontrolling interests            1,378            56,580           (55,202) 
Total equity                           13,676            95,416           (81,740) 
Total Liabilities and Equity        $ 232,708         $ 274,098   $       (41,390) 
 
 
 
Verizon - Selected Financial and Operating Statistics 
 
Unaudited                            12/31/14          12/31/13 
 
 
Total debt (in millions)            $ 113,271          $ 93,591 
Net debt (in millions)              $ 102,673          $ 40,063 
Net debt / Adjusted EBITDA(1)            2.4x              1.0x 
Common shares outstanding end of 
 period (in millions)                   4,155             2,862 
Total employees                       177,300           176,800 
Quarterly cash dividends 
 declared per common share            $ 0.550           $ 0.530 
 
Footnotes: 
 
(1) Adjusted EBITDA excludes the effects of non-operational items. 
 
    The unaudited condensed consolidated balance sheets are based on preliminary 
    information. 
 
 
 
Verizon Communications Inc. 
Condensed Consolidated Statements of Cash Flows 
                                                                (dollars in millions) 
 
 
                                         12 Mos. Ended     12 Mos. Ended 
Unaudited                                     12/31/14          12/31/13       $ Change 
 
 
Cash Flows from Operating Activities 
Net Income                                   $ 11,956           $ 23,547       $ (11,591) 
 
Adjustments to reconcile net 
 income to net cash provided 
 by operating activities: 
    Depreciation and amortization expense      16,533             16,606             (73) 
    Employee retirement benefits                8,130             (5,052)         13,182 
    Deferred income taxes                         (92)             5,785          (5,877) 
    Provision for uncollectible accounts        1,095                993             102 
    Equity in earnings of 
     unconsolidated businesses, 
     net of dividends received                 (1,743)              (102)         (1,641) 
 
    Changes in current assets 
     and liabilities, net of 
     effects from acquisition/ 
     disposition of businesses                 (2,160)                (5)         (2,155) 
    Other, net                                 (3,088)            (2,954)           (134) 
Net cash provided by operating activities      30,631             38,818          (8,187) 
 
Cash Flows from Investing Activities 
Capital expenditures (including 
 capitalized software)                         (17,191)           (16,604)           (587) 
Acquisitions of investments 
 and businesses, net of cash acquired             (182)              (494)            312 
Acquisitions of wireless licenses                 (354)              (580)            226 
Proceeds from dispositions of wireless licenses  2,367              2,111             256 
Proceeds from dispositions of businesses           120                 -              120 
Other, net                                        (616)               734          (1,350) 
Net cash used in investing activities          (15,856)           (14,833)         (1,023) 
 
Cash Flows from Financing Activities 
Proceeds from long-term borrowings              30,967             49,166         (18,199) 
Repayments of long-term  borrowings 
 and capital lease obligations                 (17,669)            (8,163)         (9,506) 
Decrease in short-term obligations, 
 excluding current maturities                     (475)              (142)           (333) 
Dividends paid                                  (7,803)            (5,936)         (1,867) 
Proceeds from sale of common stock                  34                 85             (51) 
Purchase of common stock for treasury                -               (153)            153 
Special distribution to noncontrolling interest      -             (3,150)          3,150 
Acquisition of noncontrolling interest         (58,886)                 -         (58,886) 
Other, net                                      (3,873)            (5,257)          1,384 
Net cash provided by (used in) 
 financing activities                          (57,705)            26,450         (84,155) 
 
 
Increase (decrease) in cash and 
 cash equivalents                              (42,930)            50,435         (93,365) 
Cash and cash equivalents, 
 beginning of period                            53,528              3,093          50,435 
Cash and cash equivalents, end of period      $ 10,598           $ 53,528       $ (42,930) 
 
 
 
Footnotes: 
Certain reclassifications of prior period amounts have been made, where 
appropriate, to reflect comparable operating results. 
 
 
 
 
Verizon Communications Inc. 
Wireless - Selected Financial Results 
 
                                                                                   (dollars in millions) 
 
                      3 Mos. Ended   3 Mos. Ended               12 Mos. Ended   12 Mos. Ended 
Unaudited                 12/31/14       12/31/13    % Change        12/31/14        12/31/13    % Change 
 
 
Operating Revenues 
    Retail service        $ 17,411       $ 16,967         2.6        $ 69,501        $ 66,334         4.8 
    Other service              798            744         7.3           3,129           2,699        15.9 
Service                     18,209         17,711         2.8          72,630          69,033         5.2 
 
Equipment                    4,222          2,421        74.4          10,959           8,111        35.1 
Other                        1,018            993         2.5           4,057           3,879         4.6 
Total Operating Revenues    23,449         21,125        11.0          87,646          81,023         8.2 
 
Operating Expenses 
 Cost of services and sales  9,184          6,546        40.3          28,825          23,648        21.9 
 Selling, general and 
 administrative expense     6,611          6,261         5.6          23,602          23,176          1.8 
 Depreciation and 
 amortization expense       2,152          2,089         3.0           8,459           8,202          3.1 
Total Operating Expenses    17,947        14,896        20.5          60,886          55,026         10.6 
 
Operating Income           $ 5,502       $ 6,229       (11.7)        $ 26,760       $ 25,997          2.9 
Operating Income Margin       23.5%         29.5%                        30.5%          32.1% 
 
Segment EBITDA             $ 7,654       $ 8,318        (8.0)        $ 35,219       $ 34,199          3.0 
Segment EBITDA Margin         32.6%         39.4%                        40.2%          42.2% 
Segment EBITDA Service 
Margin                        42.0%         47.0%                        48.5%          49.5% 
 
 
Footnotes: 
 
 The segment financial results and metrics above are adjusted to exclude the 
 effects of non-operational items, as the Company's chief operating decision 
 maker excludes these items in assessing business unit performance. 
 
 Intersegment transactions have not been eliminated. 
 
 Certain reclassifications have been made, where appropriate, to reflect 
 comparable operating results. 
 
 
 
Verizon Communications Inc. 
Wireless - Selected Operating Statistics 
 
Unaudited                                                            12/31/14       12/31/13      % Change 
 
Connections ('000) 
    Retail postpaid                                                    102,079         96,752          5.5 
    Retail prepaid                                                       6,132          6,047          1.4 
Retail                                                                 108,211        102,799          5.3 
 
                       3 Mos. Ended   3 Mos. Ended               12 Mos. Ended   12 Mos. Ended 
Unaudited                 12/31/14       12/31/13     % Change        12/31/14        12/31/13     % Change 
 
Net Add Detail ('000) (1) 
 
    Retail postpaid          1,986          1,573         26.3           5,482            4,118       33.1 
    Retail prepaid              81             80          1.3              86              354      (75.7) 
Retail                       2,067          1,653         25.0           5,568            4,472       24.5 
 
Account Statistics 
Retail Postpaid 
Accounts ('000) (2)                                                      35,616           35,083       1.5 
Retail postpaid ARPA      $ 158.82        $ 157.21         1.0         $ 159.86         $ 153.93       3.9 
Retail postpaid 
connections per 
account (2)                                                                2.87             2.76       4.0 
 
Churn Detail 
Retail postpaid               1.14%           0.96%                        1.04%            0.97% 
Retail                        1.39%           1.27%                        1.33%            1.27% 
 
Retail Postpaid Connection 
Statistics 
Total Smartphone postpaid 
% of phones activated         93.6%           88.9%                        91.6%            85.7% 
Total Smartphone postpaid 
phone base (2)                                                             78.6%            70.0% 
Total Internet postpaid 
base (2)                                                                   14.1%            10.7% 
 
Other Operating Statistics 
Capital expenditures 
(in millions)              $ 2,707 $         2,705         0.1         $ 10,515           $ 9,425     11.6 
 
 
Footnotes: 
    (1) Connection net additions exclude acquisitions and adjustments. 
 
    (2) Statistics presented as of end of period. 
 
    The segment financial results and metrics above are adjusted to exclude the 
    effects of non-operational items, as the Company's chief operating decision 
    maker excludes these items in assessing business unit performance. 
 
    Intersegment transactions have not been eliminated. 
 
    Certain reclassifications have been made, where appropriate, to reflect 
    comparable operating results. 
 
 
 
Verizon Communications Inc. 
Wireline - Selected Financial Results 
 
 
                                                                                (dollars in millions) 
 
                          3 Mos. Ended   3 Mos. Ended               12 Mos. Ended   12 Mos. Ended 
Unaudited                     12/31/14       12/31/13    % Change        12/31/14        12/31/13    % Change 
 
 
Operating Revenues 
  Consumer retail             $  3,977        $ 3,822          4.1        $ 15,583       $ 14,842         5.0 
  Small business                   606            629         (3.7)          2,464          2,541        (3.0) 
Mass Markets                     4,583          4,451          3.0          18,047         17,383         3.8 
 
  Strategic services             2,112          2,081          1.5           8,326          8,140         2.3 
  Core                           1,259          1,452        (13.3)          5,358          6,042       (11.3) 
Global Enterprise                3,371          3,533         (4.6)         13,684         14,182        (3.5) 
 
Global Wholesale                 1,509          1,602         (5.8)          6,222          6,594        (5.6) 
Other                               97            126        (23.0)            476            465         2.4 
Total Operating Revenues         9,560          9,712         (1.6)         38,429         38,624        (0.5) 
 
Operating Expenses 
Cost of services and sales       5,326          5,471         (2.7)         21,332          21,396      (0.3) 
Selling, general and 
administrative expense           1,952          2,054         (5.0)          8,180           8,571      (4.6) 
Depreciation and 
amortization expense             1,866          2,073        (10.0)          7,882           8,327      (5.3) 
Total Operating Expenses         9,144          9,598         (4.7)         37,394          38,294      (2.4) 
 
Operating Income                $  416          $ 114            *         $ 1,035           $ 330         * 
Operating Income Margin            4.4%           1.2%                         2.7%            0.9% 
 
Segment EBITDA                 $ 2,282        $ 2,187          4.3         $ 8,917         $ 8,657       3.0 
Segment EBITDA Margin             23.9%          22.5%                        23.2%           22.4% 
 
Footnotes: 
  The segment financial results and metrics above are adjusted to exclude the 
  effects of non-operational items,  as the Company's chief operating decision 
  maker excludes these items in assessing business unit performance. 
 
  Intersegment transactions have not been eliminated. 
 
  Certain reclassifications have been made, where appropriate, to reflect 
  comparable operating results. 
 
* Not meaningful 
 
 
 
Verizon Communications Inc. 
Wireline - Selected Operating Statistics 
 
Unaudited                                                       12/31/14        12/31/13       % Change 
 
Connections ('000) 
  FiOS Video Subscribers                                           5,649           5,262           7.4 
  FiOS Internet Subscribers                                        6,616           6,072           9.0 
  FiOS Digital Voice residence connections                         4,602           4,248           8.3 
FiOS Digital connections                                          16,867          15,582           8.2 
 
  HSI                                                              2,589           2,943         (12.0) 
Total Broadband connections                                        9,205           9,015           2.1 
  Primary residence switched access connections                    5,596           6,481         (13.7) 
Primary residence connections                                     10,198          10,729          (4.9) 
 
Total retail residence voice connections                          10,615          11,229          (5.5) 
Total voice connections                                           19,795          21,085          (6.1) 
 
 
 
                          3 Mos. Ended   3 Mos. Ended               12 Mos. Ended   12 Mos. Ended 
Unaudited                     12/31/14       12/31/13     % Change       12/31/14        12/31/13    % Change 
 
Net Add Detail ('000) 
  FiOS Video Subscribers           116            92          26.1            387             536       (27.8) 
  FiOS Internet Subscribers        145           126          15.1            544             648       (16.0) 
  FiOS Digital Voice 
  residence connections             88            179         (50.8)           354           1,021      (65.3) 
FiOS Digital connections           349            397         (12.1)         1,285           2,205      (41.7) 
 
  HSI                              (86)          (106)        (18.9)          (354)           (428)     (17.3) 
Total Broadband connections         59             20             *            190             220      (13.6) 
  Primary residence 
  switched access connections     (198)          (340)        (41.8)          (885)         (1,501)     (41.0) 
Primary residence connections     (110)          (161)        (31.7)          (531)           (480)      10.6 
 
Total retail residence 
voice connections                 (128)          (192)        (33.3)          (614)           (620)      (1.0) 
 
Total voice connections           (294)          (372)        (21.0)        (1,290)         (1,418)      (9.0) 
 
Revenue and ARPU Statistics 
Consumer ARPU                 $ 129.29       $ 117.88           9.7        $ 124.11        $ 112.77      10.1 
FiOS revenues (in millions)    $ 3,308        $ 2,965          11.6        $ 12,674        $ 11,152      13.6 
Strategic services as a 
% of total Enterprise revenues    62.7%          58.9%                         60.8%          57.4% 
 
Other Operating Statistics 
Capital expenditures 
(in millions)                  $ 1,556         $ 1,762         (11.7)       $ 5,750        $ 6,229       (7.7) 
 
Wireline employees ('000)                                                      76.8           81.9 
FiOS Video Open for Sale ('000)                                              15,776         15,022 
FiOS Video penetration                                                         35.8%          35.0% 
FiOS Internet Open for Sale ('000)                                           16,109         15,368 
FiOS Internet penetration                                                      41.1%          39.5% 
 
Footnotes: 
  The segment financial results and metrics above are adjusted to exclude the 
  effects of non-operational items, as the Company's chief operating decision 
  maker excludes these items in assessing business unit performance. 
 
  Intersegment transactions have not been eliminated. 
 
  Certain reclassifications have been made, where appropriate, to reflect 
  comparable operating results. 
 
* Not meaningful 
 
SOURCE  Verizon Communications Inc. 
 
CONTACT: Bob Varettoni, 908-559-6388, robert.a.varettoni@verizon.com; or Ray 
McConville, 908-559-3504, raymond.mcconville@verizon.com 
 
 
 
 
END 
 

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