Verizon Response: Tropical Storm Isaias
06 August 2020 - 1:20AM
In the wake of Tropical Storm Isaias, while millions of customers
are without power throughout the Northeast, Verizon’s network team
is working tirelessly around the clock to ensure continued reliable
service for customers and first responders. With the exception of a
few pockets which were hit extremely hard by the storm, including
Long Island, NY and portions of Connecticut, more than 98% of
Verizon’s network in impacted areas remains fully operational.
"Our teams are working hard to keep our network up and running
for our customers in the aftermath of the storm," said Kyle Malady,
chief technology officer at Verizon. "Our network is performing
very well, despite the significant loss of commercial power."
Restoration crews are already in place assessing damage.
Other crews are currently in the field making needed repairs.
In addition, backup generators are running at cell sites and switch
facilities, keeping this equipment operational in the absence of
commercial power. Crews are actively refueling those generators
when necessary. Verizon’s Network teams and vendor partners are
staffing 24x7 virtual wireless command centers across the Northeast
and mobilizing equipment and teams needed for repairs and
restoration. Mobile assets such as temporary, satellite-connected
cell sites and portable generators are being deployed and Verizon
has mobilized additional assets to the hardest hit areas.
Verizon response teams remain in close contact with federal,
state and local emergency management teams and are coordinating
communication needs and efforts with them.
“We know in a crisis situation, communication is essential,”
said Malady. “The strength, reliability and strong performance of
our network up and down the eastern seaboard has been evident
throughout this event. While we still have work to do to
fully return to pre-storm levels, I have every confidence our teams
will complete restoration efforts quickly and efficiently as they
always do.”
**Editor’s Note: To access images
and b-roll of past storms, Verizon equipment, recovery efforts and
more, please visit Verizon’s Emergency Resource Hub at
https://www.verizon.com/about/news/emergency-resource-center
Verizon Communications Inc. (NYSE, Nasdaq: VZ) was formed on
June 30, 2000 and is celebrating its 20th year as one of the
world’s leading providers of communications, information and
entertainment products and services. Headquartered in New York City
and with a presence around the world, Verizon generated revenues of
$130.9 billion in 2018. The company offers
voice, data and video services and solutions on its award winning
networks and platforms, delivering on customers’ demand for
mobility, reliable network connectivity, security and
control.
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Media contacts: Karen
Schulz864.561.1527Karen.Schulz@verizon.com
David Weissmann917.359.7215David.Weissmann@Verizon.com
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