New restaurant features pick-up cabinets,
self-service kiosks and Pizza Hut's first Hut 'N Go drive-thru menu
in the U.S.
PLANO,
Texas, Dec. 3, 2024 /PRNewswire/ -- In its
ongoing mission to connect people through the joy of pizza, Pizza
Hut has introduced its most innovative restaurant design concept to
U.S. guests. The new restaurant offers an elevated, modern, more
connected experience enabled by digital and technology innovations
while continuing to serve the craveable food that has made
Pizza Hut a global icon.
Located at 8605 Ohio Dr. in Plano,
Texas, the restaurant includes self-service kiosks for
faster order placement, cabinets for easy, contactless pick-up and
a guest-facing pizza making station to showcase the quality and
care that goes into every Pizza Hut pizza. In addition, the
restaurant will introduce a drive-thru featuring a "Hut 'N Go™"
menu that offers a select list of "ready-now" items that can be
quickly ordered and picked up at the window.
As part of Pizza Hut's commitments to doing good for the planet
and the communities it serves, the new location also boasts
features with sustainability top of mind, including
energy-efficient lighting, auto lift fryers and energy-efficient
ovens with in-vent hoods and Energy Management System (EMS). More
information about Pizza Hut's commitments can be found in the
recently released Yum! Brands Global Citizenship &
Sustainability Report at www.yum.com/impact.
"From its physical layout to its modern design and
digital-forward capabilities, this new restaurant showcases Pizza
Hut's legacy of innovation and unique ability to meet changing
guest needs in ways that are distinctive to our brand," said
Aaron Powell, Chief Executive
Officer, Pizza Hut. "Beyond just serving delicious pizza, which we
do very well, it's equally as critical that our guests enjoy a
seamless experience with us that feels personalized to their tastes
and needs. This restaurant format harnesses the power of these
priorities and, as a result, creates magic that only Pizza Hut can
offer."
"At Pizza Hut we are laser focused on amplifying the experience
for everyone who engages with our brand, and we understand that
guest experience – particularly one that combines delight with
digital convenience – can be a key differentiator," said
Shannon Garcia, President, Global
Franchise Markets and Global Operations, Pizza Hut. "For example,
the digital and tech-driven features of this restaurant design in
particular – from order kiosks to self-access pick-up cabinets to
the digital drive-thru menu – help guests easily guide their own
journey with Pizza Hut and allow our restaurant team members to
better serve them."
While the restaurant concept is a first in the U.S., it is
already operational in more than 80 markets around the globe, with
research showing that the new design offers an enhanced guest
experience while also driving more transactions and in-restaurant
traffic compared to previous formats.
"Featured in nearly 2,000 Pizza Huts worldwide, we've seen how
this restaurant design brings the brand to life with a distinctive,
modern exterior, an effortless blend of physical and digital
touchpoints and increased human interaction around the joy of
pizza. In addition, the open kitchen approach lets our guests see
the magic of our team members in motion as they craft each pizza,"
said Joseph Call, Global Chief
Development Officer, Pizza Hut.
The new restaurant replaces an older Pizza Hut format that stood
at the location for 25 years. Guests who visit the restaurant will
instantly notice a significant update in its exterior and interior
aesthetics, which evoke a more modern look and feel.
"This location goes beyond a restaurant redesign; it embodies
Pizza Hut's creativity and vision for the brand's future," said
Kalen Thornton, Global Chief
Brand Officer, Pizza Hut. "This
opening showcases our ability to innovate and evolve, which has
served our 65-year leadership in pizza culture."
About Pizza Hut
Pizza Hut, a subsidiary of Yum!
Brands, Inc. (NYSE: YUM), was founded in 1958 in Wichita, Kansas, and is a global leader in the
pizza category with more than 19,500 restaurants in 110 markets and
territories. The brand has earned a reputation as a trailblazer in
innovation with the creation of icons like Original® Pan and
Original® Stuffed Crust pizzas. In 1994, Pizza Hut pizza was the
very first online food order, and today Pizza Hut continues leading
the way in the digital and technology space with over half of
transactions worldwide coming from digital orders. Leveraging its
global presence, Pizza Hut works to positively impact its people,
the communities it serves and the environment through commitments
across three priority areas: More Equity, Less Carbon and Better
Packaging.
Press Contact
Pizza Hut Global:
PHGlobalMedia@yum.com
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SOURCE Pizza Hut