Today, Verizon Business announced it was named a Customers’ Choice
in the 2024 Gartner Peer Insights “Voice of the Customer” report
for Managed IoT Connectivity Services, Worldwide. This distinction
is based on feedback and ratings submitted to Gartner Peer Insights
from end-user professionals who have experience with the product or
service.
Peer reviews and ratings on Gartner Peer Insights come directly
from customers and include their satisfaction with a product or
service, overall experience, support for the product or service,
and overall implementation effort. Vendors recognized as Customers’
Choice meet or exceed both the market average in overall experience
and in user interest and adoption.
Over the past 18 months ending January 31st, 2024, 55 verified
customers and peers reviewed Verizon’s managed Internet of Things
(IoT) connectivity services, with 80% concluding they would be
willing to recommend Verizon Business. Verizon also has the highest
rating scores for Execution Experience.
“We are honored by this recognition from our customers and
consider it the result of our dedication to customer success and
satisfaction,” said TJ Fox, SVP and President, Industrial IoT and
Automotive, Verizon Business. “The dialogue and close partnership
we maintain with customers is what enables us to provide the
managed IoT services, solutions, and expertise that customers rely
on to run their operations and transform their businesses. We
consider this recognition a testament to our unrivaled IoT
capabilities and customer experience.”
What our IoT users said in the Gartner® Peer Insights™
report:
“The Verizon sales, support, and implementation teams were super
helpful and were able to accelerate our IoT implementation and new
product rollouts.” -- CIO, Energy & Utilities, 5 Star
Rating
“Dealing with our representatives has been as efficient as could
be. Any questions or issues were addressed as quickly and
professionally as possible.” -- Infrastructure Manager, Finance, 5
Star Rating
“Verizon has really impressed our organization with their
Machine-Machine IoT solution. They offer the best of the
traditional wireline security and priority services with a wireless
solution that seems custom fit for our business.” -- Chief
Engineer, Government, 5 Star Rating
“Verizon continues to provide a great service and is always
available whenever we have any issues. Verizon offers different
products and services that give us the ability to adapt to
different use case scenarios. I am very happy with our services and
even more satisfied since my last review.” -- Operations Manager,
Energy and Utilities, 5 Star Rating
About Verizon Business IoT
Verizon helps customers unlock the potential of IoT through the
holistic integration of technologies, networks, solution sets, and
a robust ecosystem of partners. Our network is the most reliable 5G
network in America2 and provides customers the ability to choose a
low data rate technology like NB-IoT or a high data rate, low
latency one like Verizon 5G.
In addition, Verizon ThingSpace is a secure end-to-end
Platform-as-a-Service to manage and support scalable IoT
deployments, and we offer a broad choice of coverage and technology
options to enable IoT solutioning at optimal cost, speed, power and
latency.
From smart transportation to intelligent supply chain,
industrial automation, predictive maintenance, and public safety,
we’re helping organizations become more resilient and find a
competitive edge with Verizon IoT.
To learn more about Verizon Business’ IoT platforms, services,
and solutions, please visit
verizon.com/business/products/internet-of-things/. 1Gartner, Voice
of the Customer for Managed IoT Connectivity Services, Worldwide,
Peer Contributors, 22 March 2024.
GARTNER is a registered trademark and service mark, and PEER
INSIGHTS is a trademark and service mark, of Gartner, Inc. and/or
its affiliates in the U.S. and internationally and are used herein
with permission. All rights reserved.
Gartner Peer Insights content consists of the opinions of
individual end users based on their own experiences with the
vendors listed on the platform, should not be construed as
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accuracy or completeness, including any warranties of
merchantability or fitness for a particular purpose.
2Most reliable 5G network based on more first place rankings in
RootMetrics® 5G data reliability assessments of 125 metro markets
conducted in 2H 2023. Tested with best commercially available
smartphones on three national mobile networks across all available
network types. Your experiences may vary. RootMetrics rankings are
not an endorsement of Verizon.
Verizon Communications Inc. (NYSE, Nasdaq: VZ) was formed in
2000 and is one of the world’s leading providers of technology and
communications services. Headquartered in New York City and with a
presence around the world, Verizon generated revenues of $134.0
billion in 2023. The company offers data, video and voice services
and solutions on its award-winning networks and platforms,
delivering on customers’ demand for mobility, reliable network
connectivity, and security.
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Media contact:Matt
Contematthew.conte@verizon.com(917) 848-3040
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