SmartRent New Maintenance Dashboards Offer Advanced Performance Data Visualization to Smart Operations Platform
19 November 2024 - 9:01PM
Business Wire
Work Management Dashboards mark next phase of
platform: optimizes task performance reporting into a single screen
offering quick, simple visual understanding for all levels
SmartRent, Inc. (NYSE: SMRT) (“SmartRent” or the “Company”), the
leading provider of smart communities solutions and smart
operations solutions for the rental housing industry, today
announced the launch of its maintenance Dashboards designed to
optimize property performance through expanded reporting
functionality and enhanced visibility from the property level to
portfolio managers.
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SmartRent's new Dashboards distill task
data from multiple detailed reports into an easily digestible
screen, highlighting key performance maintenance metrics at the
property, region or portfolio level. Dashboards deliver greater
understanding and insights to users across all levels of the
organization, providing easy-to-navigate task information to
empower informed decisions. (Graphic: Business Wire)
The new Dashboards distill task data from multiple detailed
reports into an easily digestible screen, highlighting key
performance maintenance metrics at the property, region or
portfolio level. Dashboards deliver greater understanding and
insights to users across all levels of the organization, providing
easy-to-navigate task information to empower informed
decisions.
“Delivering technology that solves challenges for our customers
and the rental housing industry at large has always been top
priority for SmartRent. When we acquired SightPlan, we knew there
was a tremendous opportunity to engineer a clearer, more visual way
to understand maintenance performance data,” said Isaiah
DeRose-Wilson, Chief Technology Officer at SmartRent. “Now, as
SightPlan becomes fully integrated into the Smart Operations
platform as the Work Management solution, the new advanced
Dashboards provide community managers, service technicians and
operations teams with actionable data at their fingertips. This
data can help to ensure that assets are well-maintained and
optimized for efficiency and improved property performance.”
SmartRent Dashboards feature various categories, including: task
status, task completion time, past due percentage, resident task
ratings, call type, average time to accept urgent tasks, average
time to close urgent tasks and tasks by source. Dashboards is a
significant feature within SmartRent Work Management (formerly
SightPlan) - the workflow management tool used by maintenance teams
to streamline and elevate property upkeep.
“Through new Dashboards, maintenance supervisors glean different
information from dashboard reporting than portfolio managers, which
makes clear and comprehensive visualization of task data
essential,” said DeRose-Wilson. “Site teams can focus on open tasks
and response times, whereas a broader lens might help to identify
widespread trends that require a more extensive response.
Dashboards catalog and classify task information into reports that
are customizable and aid in centralization of customer
operations.”
Centralization and automation have grown in popularity in rental
housing as evident with more podded teams being utilized across
portfolios. The industry needs a platform that answers
centralization by automating task management to create seamless,
interconnected workflows for maintenance and operations teams.
Dashboards is part of SmartRent’s commitment to innovative
solutions that drive operational efficiency for its customers. It
serves as a foundational component for the ongoing development of a
dynamic, overarching platform that will create optimal efficiency,
reduce workload, enhance team productivity and continue to support
the evolving needs of the industry.
Recent platform updates and enhancements, which directly reflect
feedback from the 7,600 communities representing 1.3M units and 300
multifamily organizations currently employing the solution,
include:
- AI-powered dictation functionality reduces task creation effort
by 70%
- Digital make-ready boards replace traditionally manual
processes to support centralized staffing models
- Appointment preference option allows residents to select a time
for work order completion
- Simplified asset tracking and task linking
- Calendar view feature provides easy-to-interpret overview of
all tasks
- Sync indicator display added to show the status of
synchronicity within the mobile workflow app and ensure the
accuracy of offline work
- Overall system improvements to increase uptime and platform
reliability
About SmartRent
Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is a leading
provider of smart home and smart property solutions for the
multifamily industry. The company’s unmatched platform, comprised
of smart hardware and cloud-based SaaS solutions, gives operators
seamless visibility and control over real estate assets, empowering
them to simplify operations, automate workflows and deliver
exceptional site team and resident experiences. SmartRent serves 15
of the top 20 multifamily owners and operators, and its solutions
enable millions of users to live smarter every day. For more
information, please visit www.smartrent.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20241119964801/en/
Media Contact Amanda Chavez - Vice President, Marketing
and Communications media@smartrent.com
Investor Contact Kelly Reisdorf - Head of Investor
Relations investors@smartrent.com
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