Intrado Introduces Sonic G3 Edge Compute, Giving PSAPs Unprecedented Reliability, Mobility, and Connectivity
14 Juni 2022 - 2:30PM
Intrado Corporation (“Intrado” or the “Company”), a global leader
in technology-enabled services, announced today the launch of
Intrado Sonic G3 Edge Compute, a cutting-edge appliance that gives
Public Safety Answering Points (“PSAPs”) the flexibility and
mobility to take 911 calls from virtually any location and provides
4G/5G connectivity redundancy and survivability in the event of an
outage.
Part of Intrado Power Access™, the Sonic G3
works in tandem with the Company’s trusted Power 911® call-handling
software and with the newest addition to the suite, Power 911 Web,
the just-released browser-based version. “The Sonic G3 gives
dispatchers and telecommunicators uninterrupted access to the 911
functionality they count on to do their mission critical work,
regardless of location or connectivity status,” said Jeff
Robertson, President of Intrado Life & Safety.
The Sonic G3 is the latest update to Intrado’s
Sonic G series, the innovative appliance series purpose-built to
intelligently process 911 call audio. The new version adds
significantly more functionality and replaces the previous
iteration of the technology, Sonic G2. “Now, if a PSAP loses
connectivity to the cloud, they can still continue operating
locally and connecting wirelessly via 4G/5G as backup,” said Adan
Pope, Chief Technology Officer at Intrado Life & Safety.
Key benefits to PSAPs adopting the Sonic G3 Edge
Compute include:
- Resilience in the event of a network outage, including the
ability to preserve call-handling functionality such as multiple
lines across multiple positions, barge-in, recorded announcements,
ring groups, and automatic call distributor (“ACD”) queues
- Localized caching of call recordings and relevant GIS data –
allowing for uninterrupted performance regardless of connectivity
status
- Integration of third-party applications with Intrado VIPER®
call-handling, such as artificial intelligence (“AI”) and Machine
Learning tools that use local processing to minimize bandwidth
usage
- Connectivity via 4G/5G provides an alternative to current
networking (MPLS), reducing operating costs by as much as 25%
Sonic G3’s small footprint means it is easy to
setup anywhere and then move in the event 911 call taking needs to
happen from a different location. Purpose-built for 911, Sonic G3
runs on low power, emits zero noise, and is cost-effective for
emergency communication centers of all sizes. Its minimal equipment
footprint gives the telecommunicator’s more flexibility by offering
capabilities of Power 911 and audio functionalities integrated into
one appliance that’s smaller, quieter, less expensive, and built to
last.
Demonstrations of the Intrado Sonic G3 appliance
will be held in the NENA Expo Hall, Booth #101, on June 13 and 14,
2022, at the Kentucky International Convention Center, Louisville,
Kentucky.
About Intrado Corporation
Intrado Corporation is an innovative,
cloud-based, global technology partner to clients around the world.
Our solutions connect people and organizations at the right time
and in the right ways, making those mission-critical connections
more relevant, engaging, and actionable - turning Information to
Insight.
Intrado has sales and/or operations in the
United States, Canada, Europe, the Middle East, Asia Pacific, Latin
America, and South America. Intrado is controlled by affiliates of
certain funds managed by Apollo Global Management, Inc. (NYSE:
APO). For more information, please call 1-800-841-9000 or visit
www.intrado.com.
Contact
Dave PleissInvestor and Public
RelationsDMPleiss@west.com402-716-6578
A photo accompanying this announcement is available at
https://www.globenewswire.com/NewsRoom/AttachmentNg/eaaf19bd-66f5-4c6a-92a1-f638a8464fdc
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