AI Advances Will Help People Managers Retain
Top Talent, Build Stronger Employee Engagement and Drive
Organizational Success Around the World
AMSTERDAM, Dec. 11,
2024 /PRNewswire/ -- Workday Rising
EMEA – Workday, Inc. (NASDAQ: WDAY), a leading
provider of solutions to help organizations manage their people and
money, today unveiled new Illuminate capabilities in Workday Peakon
Employee Voice. New AI features will help today's overburdened
managers by analyzing large volumes of employee feedback and
delivering the insights and recommendations they need to make
important decisions that help them retain top talent and build
highly engaged, loyal teams.
Understanding what employees want and supporting them
effectively is critical as organizations compete to retain their
highest performing employees and attract top talent. Managers are
pivotal here because they play a central role in building strong
employee engagement and loyalty. However, as Workday data reveals,
many managers are themselves at high risk of burnout. The latest
innovations in Workday Peakon Employee Voice reduce the time it
takes for managers to surface deep, valuable insights from across
the entire workforce. When coupled with personalized recommended
actions, the employee listening solution makes it easier than ever
for stretched managers to elevate their people and drive
organizational success.
The new innovations in Workday Peakon Employee Voice
include:
- Generative AI-Powered Content Summaries: New AI
generated content summaries surface and pinpoint key themes and
emerging issues from a vast volume of employee feedback across 60+
languages. This enables rapid, informed decision-making so
organizations can address global employee concerns, such as
workload or burnout – before they fully manifest – fostering a more
engaged and productive workforce.
- On-Demand Comment Summaries: On-demand
functionality provides targeted analysis of employee feedback by
specific department, location or engagement score. For example, it
can be used to quickly uncover how employees across marketing, or
located in the Madrid office, are
feeling. This helps organizations make specific improvements and
boost engagement where it is needed most.
- Rules-Based Questions in Moments That Matter:
Rules-Based Questions enable leaders to deliver tailored survey
questions to employees at any chosen, pivotal moment in the
employee lifecycle, such as onboarding and exiting. This generates
valuable data-driven information to help managers improve the
end-to-end employee experience.
"In the current business landscape, attracting, retaining and
engaging top talent is more critical than ever," said Anne-Sofie Nielsen, Vice President, Product and
Engineering, Workday. "Workday Peakon Employee Voice with these new
Illuminate capabilities give organizations – and specifically
people managers – the insights and tools they need to foster
exceptional employee experiences, build a thriving workforce and
achieve greater organizational success."
These new Illuminate capabilities in Workday Peakon Employee
Voice are powered by more than one billion aggregated employee
responses and an additional 200 million pieces of written employee
feedback from across 160 countries. This dataset – one of the
largest and most powerful employee sentiment datasets in the world
– also gives Workday access to the industry's deepest insights into
global workforce trends, allowing it to uncover critical findings
to help shape the future of work. For example, Workday revealed
earlier this year that on average, 27% of employees within an
organization are at high risk of burnout. It also found that
workers who believe they are doing meaningful work feel 37% more
accomplished than those who don't – even when facing challenging
workloads.
Elevating the Employee Experience Everywhere
Workday
Peakon Employee Voice gives employees a platform to confidentially
share their experiences, expectations and feelings about work. With
accurate comparisons, consistent benchmarking powered by True
Benchmark™, and robust, real-time analytics, it has helped
customers like EQ and BDR Thermea Group turn insights into action
and drive higher engagement.
"Workday Peakon Employee Voice is a key part of our people
strategy, enabling us to directly address the continuous challenges
we face in the evolving world of work," said Andrew Stephenson, chief people officer, EQ. "By
understanding the views of our people and being able to take ideas
and suggestions from them frequently, we are able to take timely
actions to create a truly empowered, engaged workforce around the
globe."
"In today's challenging business environment, staying close to
our employees is key to success, and Workday Peakon Employee Voice
gives us instant feedback on what we can improve," said
Anton Ketelaars, global HR leader,
processes & solutions, BDR Thermea Group. "In the past, survey
results arrived months later, when it was often too late. Now,
we're truly listening. We have a real-time pulse on our team's
needs and a deeper understanding of how to support our global
workforce than ever before."
With employees as its number one core value, Workday uses
Workday Peakon Employee Voice to garner insights from its more than
20,000 workmates. This feedback has helped inform and shape
Workday's own strategy – leading, for example, to the introduction
of a Work From Almost Anywhere benefit and a subsequent rise in
flexibility scores. Additionally, employee feedback on the topic of
growth led to a renewed focus among leaders and individualized
action plans, which helped Workday achieve a 35% increase in the
number of employees who said they were satisfied with their growth
and career path.
Availability
Generative AI-Powered Comment Summaries,
On-Demand Comment Summaries and Rules Based Questions in Moments
That Matter will be available to Workday Peakon Employee Voice
customers in the first half of 2025.
For More Information
- Learn about Workday's strong momentum in EMEA.
- Read about Workday Illuminate™ – the next generation of Workday
AI.
- Become an enterprise AI expert with Workday AI
Masterclass.
About Workday
Workday is a leading enterprise
platform that helps organizations manage their most important
assets – their people and money. The Workday platform is
built with AI at the core to help customers elevate people,
supercharge work, and move their business forever forward. Workday
is used by more than 10,500 organizations around the world and
across industries – from medium-sized businesses to more than 60%
of the Fortune 500. For more information about Workday, visit
workday.com.
Forward Looking Statements
This press release contains
forward-looking statements including, among other things,
statements regarding Workday's plans, beliefs, and expectations.
These forward-looking statements are based only on currently
available information and our current beliefs, expectations, and
assumptions. Because forward-looking statements relate to the
future, they are subject to inherent risks, uncertainties,
assumptions, and changes in circumstances that are difficult to
predict and many of which are outside of our control. If the risks
materialize, assumptions prove incorrect, or we experience
unexpected changes in circumstances, actual results could differ
materially from the results implied by these forward-looking
statements, and therefore you should not rely on any
forward-looking statements. Risks include, but are not limited to,
risks described in our filings with the Securities and Exchange
Commission ("SEC"), including our most recent report on Form 10-Q
or Form 10-K and other reports that we have filed and will file
with the SEC from time to time, which could cause actual results to
vary from expectations. Workday assumes no obligation to, and does
not currently intend to, update any such forward-looking statements
after the date of this release, except as required by law.
Any unreleased services, features, or functions referenced in
this document, our website, or other press releases or public
statements that are not currently available are subject to change
at Workday's discretion and may not be delivered as planned or at
all. Customers who purchase Workday services should make their
purchase decisions based upon services, features, and functions
that are currently available.
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SOURCE Workday Inc.