ITEM 3. KEY INFORMATION
See “Introduction” and “Forward-Looking
Statements and Risk Factors Summary” above.
A. [Reserved]
B. Capitalization and Indebtedness
Not applicable.
C. Reasons for the Offer and Use of Proceeds
Not applicable.
D. Risk Factors
Risks Related to Our Business and Industry
We have a limited operating
history. There is no assurance that our future operations will be profitable. If we cannot generate sufficient revenues to operate profitably,
we may suspend or cease operations.
Given the limited operating history
of Infobird Cayman, there can be no assurance that we can maintain our business such that we can continuously earn a significant profit
or any profit at all. For example, our revenue decreased in 2022 compared to that in 2021 primarily due to the impact of the COVID-19
pandemic. For further details, see “Item 3. Key Information—D. Risk Factors—Risks Related to Our Business and Industry—We
face risks related to natural disasters, health epidemics and other outbreaks, specifically the coronavirus, which could significantly
disrupt our operations.”
The future of our business will
depend upon our ability to obtain and retain customers and when needed, obtain sufficient financing and support from creditors, while
we strive to achieve and maintain profitable operations. The likelihood of success must be considered in light of the problems, expenses,
difficulties, complications and delays encountered in connection with the operations that we undertake. There is no history upon which
to base any assumption that our business will prove to be successful, and there is significant risk that we will not be able to generate
the sales volumes and revenues necessary to achieve profitable operations. To the extent that we cannot achieve our plans and generate
revenues which exceed expenses on a consistent basis, our business, results of operations, financial condition and prospects will be materially
adversely affected.
Our management team has limited
public company experience. We have not previously operated as a public company in the United States and several of our senior management
positions are currently held by employees who have been with us for a short period of time. Our entire management team, as well as other
company personnel, will need to devote substantial time to compliance, and may not effectively or efficiently manage our transition into
a public company. If we are unable to effectively comply with the regulations applicable to public companies or if we are unable to produce
accurate and timely financial statements, which may result in material misstatements in our consolidated financial statements or possible
restatement of financial results, our stock price may be materially and adversely affected, and we may be unable to maintain compliance
with the listing requirements of Nasdaq. Any such failures could also result in litigation or regulatory actions by the SEC, or other
regulatory authorities, loss of investor confidence, delisting of our securities, harm to our reputation and diversion of financial and
management resources from the operation of our business, any of which could materially and adversely affect our business, financial condition,
results of operations and growth prospects. Additionally, the failure of a key employee to perform in his or her current position could
result in our inability to continue to grow our business or to implement our business strategy.
The growth and success of
our business depends on our ability to develop new services and enhance existing services in order to keep pace with rapid changes in
technology.
The market for our services is
characterized by rapid technological change, evolving industry standards, changing customer preferences and new product and service introductions.
Our future growth and success depends significantly on our ability to anticipate developments in technologies, and develop and offer new
services to meet our customers’ evolving needs. We may not be successful in anticipating or responding to these developments in
a timely manner, or if we do respond, the services or technologies we develop may not be successful in the marketplace. The development
of some of the services and technologies may involve significant upfront investments and the failure of these services and technologies
may result in our being unable to recover these investments, in part or in full. Further, services or technologies that are developed
by our competitors may render our services uncompetitive or obsolete. In addition, new technologies may be developed that allow our customers
to more cost-effectively perform the services that we provide, thereby reducing demand for our services. Should we fail to adapt to the
rapidly changing technologies or if we fail to develop suitable services to meet the evolving and increasingly sophisticated requirements
of our customers in a timely manner, our business and results of operations may be materially and adversely affected.
We may be forced to reduce
the prices of our services due to increased competition and reduced bargaining power with our customers, which could lead to reduced revenues
and profitability.
The customer engagement industry
in China is developing rapidly and related technology trends are constantly evolving. This results in the frequent introduction of new
services and significant price competition from our competitors. We may be unable to offset the effect of declining average sales prices
through increased sales volumes and or reductions in our costs. Furthermore, we may be forced to reduce the prices of our services in
response to offerings made by our competitors. Finally, we may not have the same level of bargaining power we have enjoyed in the past
when it comes to negotiating for the prices of our services, all of which may lead to reduced revenues and profitability.
We generate a significant
portion of our revenues primarily from a few major customers, and loss of business from such customers could reduce our revenues and significantly
harm our business.
We generate a significant portion
of our revenues primarily from a few major customers, and loss of business from such customers could reduce our revenues and significantly
harm our business. One or a few customers have in the past, and may in the future, represent a substantial portion of our total revenues
in any one year or over a period of several years. We believe that in the foreseeable future we will continue to derive a significant
portion of our revenues from a small number of major customers.
For the year ended December 31,
2022, one customer accounted for 20.3% of our total revenues, and two customers accounted for 45.7% and 23.1% of the total balance
of our accounts receivable, respectively. For the year ended December 31, 2021, four customers accounted for 20.9%, 11.8%, 10.6% and 10.4% of
our total revenues, respectively, and four customers accounted for 34.7%, 22.7%, 17.1% and 14.7% of the total balance of our accounts
receivable, respectively. For the year ended December 31, 2020, two customers accounted for 34.8% and 13.2% of our total revenues, respectively,
and three customers accounted for 50.8%, 19.9%, and 10.9% of the total balance of our accounts receivable, respectively.
Our ability to maintain close relationships
with major customers is essential to the growth and profitability of our business. However, the volume of work performed for a specific
customer is likely to vary from year to year, in particular since we are generally not our customers’ exclusive technology services
provider and we do not have long-term commitments from any of our customers to purchase our services. A major customer in one year may
not provide the same level of revenues for us in any subsequent year. The services we provide to our customers, and the revenues and income
from those services, may decline or vary as the type and quantity of services we provide changes over time. In addition, our reliance
on any individual customer for a significant portion of our revenues may give that customer a certain degree of pricing leverage against
us when negotiating contracts and terms of service. In addition, a number of factors other than our performance could cause the loss of
or reduction in business or revenues from a customer, and these factors are not predictable. These factors may include organization restructuring,
pricing pressure, changes to its technology strategy, switching to another services provider or returning work in-house. The loss of any
of our major customers could adversely affect our financial condition and results of operations.
We primarily rely on a limited
number of vendors, and the loss of any such vendor could harm our business.
For the year ended December 31,
2022, two vendors accounted for 12.7% and 10.0% of our total purchases, and two vendors accounted for 66.4% and 20.3% of the total balance
of our accounts payable, respectively. For the year ended December 31, 2021, three vendors accounted for 38.4%, 15.0% and 11.9% of our
total purchases, and two vendors accounted for 73.4% and 23.1% of the total balance of our accounts payable, respectively. For the year
ended December 31, 2020, two vendors accounted for 19.1% and 10.9% of our total purchases, and three vendors accounted for 38.7%, 22.1%
and 14.7% of the total balance of our accounts payable, respectively. For 2020, our vendors were mainly telecommunications carriers and
our purchases from such vendors were value-added telecommunications services, such as voice lines and research services. For 2021 and
2022, our vendors were mainly system hardware and information software suppliers for our business integration solution business. We enter
into agreements with vendors in the ordinary course of our business. Such agreements generally have initial terms ranging from two to
three years and typically contain automatic renewal provisions. Any difficulty in replacing such vendors could negatively affect our performance.
If we are prevented from or delayed in obtaining services, products, or components for products, due to political, civil, labor or other
factors beyond our control that affect our vendors, including natural disasters or pandemics, our operations may be substantially disrupted,
potentially for a significant period of time. Such delays may significantly reduce our revenues and profitability and harm our business
while alternative sources of supply are secured.
We operate in highly competitive
markets and the size and resources of many of our competitors may allow them to compete more effectively than we can, preventing us from
achieving profitability.
The markets we compete in are highly
competitive. Competition may result in pricing pressures, reduced profit margins or lost market share, or a failure to grow our market
share, any of which could substantially harm our business and results of operations. We compete for customers primarily on the basis of
our brand name, price and the range of products and services that we offer. Across our business, we face competitors who are constantly
seeking ideas which will appeal to customers and introducing new products that compete with our products. Many of our competitors have
significant competitive advantages, including longer operating histories, larger and broader customer bases, less-costly production, more
established relationships with a broader set of suppliers and customers, greater brand recognition and greater financial, research and
development, marketing, distribution and other resources than we do. We cannot assure that we will be able to successfully compete against
new or existing competitors. If we fail to maintain our reputation and competitiveness, customers demand for our products may decline.
In addition to existing competitors,
new participants with a popular product or service idea could gain access to customers and become a significant source of competition
in a short period of time. These existing and new competitors may be able to respond more rapidly than us to changes in customer preferences.
Our competitors’ products may achieve greater market acceptance than our products and potentially reduce demand for our products,
lower our revenues and lower our profitability.
Our future growth depends
in part on new products and new technology innovation, and failure to invent and innovate could materially and adversely impact our business
prospects.
Our future growth depends in part
on maintaining our current products in new and existing markets, as well as our ability to develop new products and technologies to serve
such markets. To the extent that competitors develop competitive products and technologies, or new products or technologies that achieve
higher customer satisfaction, our business prospects may be materially and adversely impacted. In addition, regulatory approvals for new
products or technologies may be required, these approvals may not be obtained in a timely or cost effective manner, which may also materially
and adversely impact our business prospects.
If we fail to increase our brand recognition,
we may face difficulty in obtaining new customers.
Although we believe our brand is
reputable in the PRC customer engagement industry, we still believe that maintaining and enhancing our brand recognition in a cost-effective
manner outside of that market is critical to achieving widespread acceptance of our current and future products and services and is an
important element in our effort to increase our customer base. Successful promotion of our brand will depend largely on our ability to
maintain a sizeable and active customer base, our marketing efforts and ability to provide reliable and useful products and services at
competitive prices. Brand promotion activities may not yield increased revenue, and even if they do, any increased revenue may not offset
the expenses we will incur in building our brand. If we fail to successfully promote and maintain our brand, or if we incur substantial
expenses in an unsuccessful attempt to promote and maintain our brand, we may fail to attract enough new customers or retain our existing
customers to the extent necessary to realize a sufficient return on our brand-building efforts, in which case our business, operating
results and financial condition, would be materially and adversely affected.
Any failure to offer high-quality
customer support may materially and adversely affect our relationships with our customers.
Our ability to retain existing
customers and attract new customers depends on our ability to maintain a consistently high level of customer service and technical support.
Our customers depend on our service support team to assist them in utilizing our services effectively and to help them to resolve issues
quickly and to provide ongoing support. If we are unable to hire and train sufficient support resources or are otherwise unsuccessful
in assisting our customers effectively, it may materially and adversely affect our ability to retain existing customers and could prevent
prospective customers from adopting to our services. We may be unable to respond quickly enough to accommodate short-term increases in
demand for customer support. We also may be unable to modify the nature, scope and delivery of our customer support to compete with changes
in the support services provided by our competitors. Increased demand for customer support, without corresponding revenue, could increase
our costs and adversely affect our business, results of operations and financial condition. Our sales are highly dependent on our business
reputation and on positive recommendations from customers. Any failure to maintain high-quality customer support, or a market perception
that we do not maintain high-quality customer support, may materially and adversely affect our reputation, business, results of operations
and financial condition.
Incorrect or improper implementation
or use of our services could result in customer dissatisfaction and negatively affect our business, results of operations, financial condition,
and growth prospects.
Our services are deployed in a
wide variety of increasingly complex technology environments, including on premises, in the cloud or in hybrid environments. We believe
our future success will depend on our ability to increase sales of our services for use in such deployments. We must often assist our
customers in achieving successful implementations of our services, which we do through our professional consulting and technical support
services. If our customers are unable to implement our services successfully, or unable to do so in a timely manner, customer perceptions
of our services may be harmed, our reputation and brand may suffer, and customers may choose to cease usage of our services or not to
expand their use of our services. Our customers may need training in the proper use of and the variety of benefits that can be derived
from our services to maximize their benefits. If our services are not effectively implemented or used correctly or as intended, or if
we fail to adequately train customers on how to efficiently and effectively use our services, our customers may not be able to achieve
satisfactory outcomes. This could result in negative publicity and legal claims against us, which may cause us to generate fewer sales
to new customers and reductions in renewals or expansions of the use of our services with existing customers, any of which would harm
our business and results of operations.
Failure to adhere to regulations
that govern our customers’ businesses could result in breaches of contracts with our customers. Failure to adhere to the regulations
that govern our business could result in our being unable to effectively perform our services.
Our customers’ business operations
are subject to certain rules and regulations in China or elsewhere. Our customers may contractually require that we perform our services
in a manner that would enable them to comply with such rules and regulations. Failure to perform our services in such manner could result
in breaches of contract with our customers and, in some limited circumstances, civil fines and criminal penalties for us.
In addition, the internet industry
in China is highly regulated, and we are required under various Chinese laws to obtain and maintain permits and licenses to conduct our
business.
Pursuant to the PRC Regulations
on Telecommunications, in order to engage in value-added telecommunications services, or VATS, a services provider must obtain a value-added
telecommunications business operating license, or VATS License, from the MIIT or its provincial level counterparts. For example, pursuant
to the Catalogue of Telecommunications Business, the call center business refers to the provision of business consultation, information
consultation and data query services to users, with the entrustment of enterprises or institutions, based on the call center system and
database technology connected to public communication network or the internet and the information database established by information
collection, processing and storage. Therefore, a VATS License with the business scope of “Nationwide Domestic Call Center Services”
is required for the provision of call center services all over China. As of December 31, 2022, Infobird Guiyang has obtained a VATS License
with the business scope of “Domestic Call Center Services in Guizhou Province only” while a broader scope covering national
service is required. In addition, both Infobird Beijing and Anhui Weihao have obtained a VATS License with the business scope of “Nationwide
Domestic Call Center Services”. We are currently in the process of switching the counterparty on our relevant existing agreements
with customers from Infobird Guiyang to Infobird Beijing in order to be compliant with such restrictions. If the relevant PRC government
authority decides that we are operating without the proper license, we may be subject to penalties such as confiscation of the revenues
that were generated through the unlicensed activities, the imposition of fines and the discontinuation of our operations.
As of December 31, 2022, we have
not been subject to any material penalties from the relevant government authorities for failure to obtain any license for our business
operations in the past. We cannot assure you, however, that the government authorities will not do so in the future. If we do not obtain,
hold or maintain our licenses or other qualifications to provide our services, we may not be able to provide services to existing customers
or be able to attract new customers and could lose revenues, and we may also be subject to penalties, which could have a material and
adverse effect on our business and results of operations.
Failure to disclose the outsourcing
of our BPO services to customers or reach an agreement on the outsourcing with customers could result in breaches and terminations of
contracts with our customers, and may substantially harm our business and results of operations.
We provide BPO services partially
through outsourced service providers, in which event the BPO services are actually provided by the outsourced service providers to our
customers. However, we do not disclose the outsourcing to our customers, nor do we reach an agreement with our customers on the outsourcing
in the BPO services contracts signed between our customers and us. Such failure could result in breaches and terminations of BPO services
contracts, and we may also be subject to liabilities for breach of contracts, which may have a material adverse effect on our business
and results of operations.
If our new enhancements to
our services do not achieve sufficient market acceptance, our financial results and competitive position will suffer.
We spend substantial amounts of
time and money to research and develop new enhancements of our services to incorporate additional features, improve functionality or other
enhancements in order to meet our customers’ rapidly evolving demands. When we develop an enhancement to our services, we typically
incur expenses and expend resources upfront to develop, market and promote the new enhancements. Therefore, when we develop and introduce
new enhancements to our services, they must achieve high levels of market acceptance in order to justify the amount of our investment
in developing and bringing them to market. If our new enhancements to our services do not garner widespread market adoption and implementations,
our business, business prospects, future financial results and competitive position may be materially and adversely affected.
If we cause disruptions to
our customers’ businesses or provide inadequate service, our customers may have claims for substantial damages against us, and as
a result our profits may be substantially reduced.
If we make errors in the course
of delivering services to our customers or fail to consistently meet service requirements of a customer, these errors or failures could
disrupt the customer’s business, which could result in a reduction in our net revenues or a claim for substantial damages against
us. In addition, a failure or inability to meet a contractual requirement could seriously damage our reputation and affect our ability
to attract new business.
The services we provide are often
critical to our customers’ businesses. We generally provide customer support after our customized application is delivered. Certain
of our customer contracts require us to comply with security obligations including maintaining system security, ensuring our system is
virus-free, maintaining business continuity procedures, and verifying the integrity of employees that work with our customers by conducting
background checks. Any failure in a customer’s system or breach of security relating to the services we provide to the customer
could damage our reputation or result in a claim for substantial damages against us. Any significant failure of our systems could impede
our ability to provide services to our customers, have a negative impact on our reputation, which may materially and adversely affect
our business, financial conditional and results of operations.
Interruptions or performance
problems associated with our technology and infrastructure may materially and adversely affect our business, results of operations, and
financial condition.
Our continued growth depends in
part on the ability of our existing customers and new customers to access our SaaS services, at any time and within an acceptable amount
of time. We may in the future experience, service disruptions, outages and other performance problems due to a variety of factors, including
infrastructure changes, human or software errors or capacity constraints. In some instances, we may not be able to identify the cause
or causes of these performance problems within an acceptable period of time. It may become increasingly difficult to maintain and improve
our performance as our SaaS services become more complex. If our services are unavailable or if our customers are unable to access features
of our services within a reasonable amount of time or at all, our business, results of operations, and financial condition may be materially
and adversely affected would be negatively affected.
We currently provide our SaaS services
via designated data centers. We expect that in the future we may experience interruptions, delays and outages in service and availability
from time to time due to a variety of factors, including infrastructure changes, human or software errors, website hosting disruptions
and capacity constraints. Capacity constraints could be due to a number of potential causes including technical failures, natural disasters,
fraud or security attacks. In addition, if our security, or that of our data center providers, is compromised, our services are unavailable
or our customers are unable to use our services within a reasonable amount of time or at all, then our business, results of operations
and financial condition may be materially and adversely affected. In some instances, we expect that we may not be able to identify the
cause or causes of these performance problems within a period of time acceptable to our customers. It may become increasingly difficult
to maintain and improve our service performance, in particular during peak usage times, as the features of our services become more complex
and the usage of our services increases. Any of the above circumstances or events may harm our reputation, cause customers to stop using
our services, or impair our ability to increase revenue from existing customers, impair our ability to grow our customer base, our business,
results of operations, and financial condition may be materially and adversely affected.
Unauthorized disclosure,
destruction or modification of data, through cybersecurity breaches, computer viruses or otherwise or disruption of our services could
expose us to liability, protracted and costly litigation and damage our reputation.
Our business involves the collection,
storage, processing and transmission of customers’ business data. An increasing number of organizations, including large merchants
and businesses, other large technology companies, financial institutions and government institutions, have disclosed breaches of their
information technology, or IT, systems, some of which have involved sophisticated and highly targeted cybersecurity attacks, including
on portions of their websites or infrastructure. We may also be subjected to breaches of cybersecurity by hackers. Threats may derive
from human error, fraud or malice on the part of employees or third parties, or may result from accidental technological failure. Concerns
about cybersecurity are increased when we transmit information. Electronic transmissions can also be subjected to cybersecurity attacks,
interception or loss. Also, computer viruses and malware can be distributed and spread rapidly over the internet and could infiltrate
our systems or those of our associated participants, which can impact the confidentiality, integrity and availability of information,
and the integrity and availability of our products, services and systems, among other effects. Denial of service or other cybersecurity
attacks could be targeted against us for a variety of purposes, including interfering with our products and services or creating a diversion
for other malicious activities. These types of actions and attacks could disrupt our delivery of products and services or make them unavailable,
which could damage our reputation, force us to incur significant expenses in remediating the resulting impacts, expose us to uninsured
liabilities, subject us to lawsuits, fines or sanctions, distract our management or increase our costs of doing business.
Our encryption of data and other
protective measures may not prevent unauthorized access or use of sensitive data. A breach of our system or that of one of our associated
participants may subject us to material losses or liability. A misuse of such data or a cybersecurity breach could harm our reputation
and deter customers from using our products and services, thus reducing our revenue. In addition, any such misuse or breach could cause
us to incur costs to correct the breaches or failures, expose us to uninsured liabilities, increase our risk of regulatory scrutiny, subject
us to lawsuits, result in the imposition of material penalties and fines under applying laws or regulations.
We cannot assure that there are
written agreements in place with every associated participant or that such written agreements will prevent the unauthorized use, modification,
destruction or disclosure of data or enable us or our customers to obtain reimbursement in the event we should suffer incidents resulting
in unauthorized use, modification, destruction or disclosure of data. Any unauthorized use, modification, destruction or disclosure of
data could result in protracted and costly litigation, which could have a material and adverse effect on our business, financial condition
and results of operations.
Cybersecurity attack incidents
are increasing in frequency and evolving in nature and include, but are not limited to, installation of malicious software, unauthorized
access to data and other electronic security breaches that could lead to disruptions in systems, unauthorized release of confidential
or otherwise protected information and the corruption of data. Given the unpredictability of the timing, nature and scope of information
technology disruptions, there can be no assurance that the procedures and controls we employ will be sufficient to prevent security breaches
from occurring and we could be subject to manipulation or improper use of our systems and networks or financial losses from remedial actions,
any of which could have a material and adverse effect on our business, financial condition and results of operations.
The PRC Cyber Security Law, effective
on June 1, 2017, stipulates that a network operator must adopt technical measures and other necessary measures in accordance with applicable
laws and regulations as well as compulsory national and industrial standards to safeguard the safety and stability of network operations,
effectively respond to network security incidents, prevent illegal and criminal activities, maintain the integrity, confidentiality and
availability of network data. We are making efforts to comply with the applicable laws, regulations and standards, but there can be no
assurance that our measures will be effective and sufficient under the PRC Cyber Security Law. If we were found by the regulatory authorities
to have failed to comply with the PRC Cyber Security Law, we would be subject to warning, fines, confiscation of illegal revenue, revocation
of licenses, cancellation of filings, shutdown of our platform or even criminal liability and our business, results of operations and
financial condition would also be adversely affected. In addition, in light of the evolving regulatory framework of China for the protection
of information in cyberspace, we may be subject to uncertainties of and adjustments to our business practices, which may incur additional
operating expenses and adversely affect our results of operations and financial condition.
On December 28, 2021, the CAC, together with several other governmental
authorities, jointly released the Cybersecurity Review Measures, which took effect on February 15, 2022. Pursuant to the Cybersecurity
Review Measures, the purchase of network products and services by an operator of critical information infrastructure or the data processing
activities of a network platform operator that affect or may affect national security will be subject to a cybersecurity review. In addition,
network platform operators with personal information of over one million users shall be subject to cybersecurity review before listing
in foreign countries. The relevant governmental authorities may also initiate a cybersecurity review against the operators if the authorities
believe that the network product or service or data processing activities of such operators affect or may affect national security. The
cybersecurity review will evaluate, among others, the risk of critical information infrastructure, core data, important data, or the risk
of a large amount of personal information being influenced, controlled or maliciously used by foreign governments after going public,
and cyber information security risk. Given the Cybersecurity Review Measures came into effect recently, their interpretation, application
and enforcement are subject to substantial uncertainties. On November 14, 2021, the CAC published the Regulations for the Administration
of Network Data Security (Draft for Comments), or the Draft Administration Regulations on Cyber Data Security, which sets forth the circumstances
under which data processors shall apply for cybersecurity review, including, among others, when the data processors who process personal
information of at least one million users apply for a “foreign” listing. However, it provided no further explanation or interpretation
as to how to determine what constitutes “affecting national security.” As of the date of this annual report, the Draft Administration
Regulations on Cyber Data Security have not been formally adopted. It is uncertain whether and when the final regulation will be issued
and take effect, how it will be enacted, interpreted and implemented, and whether or to what extent it will affect us.
Furthermore, the Standing Committee of the National
People’s Congress passed the Personal Information Protection Law of the PRC, which became effective from November 1, 2021, and requires
general network operators to obtain a personal information protection certification issued by recognized institutions in accordance with
the CAC regulation before such information can be transferred out of China.
Given that the above-mentioned laws, regulations and policies were recently
promulgated or issued, or have not yet been formally promulgated or taken effect (as applicable), their enactment, interpretation, application
and enforcement are subject to substantial uncertainties. As the definitions for terms such as network platform operator and national
security are broad, the government will likely retain significant discretion as to the interpretation and enforcement of the Cybersecurity
Review Measures and any implementation rules, and we may be subject to the relevant rules. We cannot preclude the possibility that the
Cybersecurity Review Measures will subject us to the cybersecurity review by the CAC in relation to our operations or require us to adjust
our business practices, in which case our business, financial condition and prospects may be materially and negatively affected. We have
incurred, and will continue to incur, significant expenses in an effort to comply with cybersecurity, privacy, data protection and information
security related laws, regulations, standards and protocols, especially as a result of such newly promulgated laws and regulations. As
of the date of this annual report, our PRC subsidiary, the VIE or its subsidiaries have not been involved in any investigations, nor have
they received any inquiry, notice, warning, or sanction by the CAC or related PRC governmental authorities as a result of violation of
any currently effective PRC laws or regulations with respect to personal information or data requirements issued by the CAC up to date.
However, as uncertainties remain regarding the interpretation and implementation of these laws and regulations, despite our efforts to
comply with applicable laws, regulations and policies relating to cybersecurity, privacy, data protection and information security, we
cannot assure you that our practices, offerings, services will meet all of the requirements imposed on us by such laws, regulations or
policies. Any failure or perceived failure to comply with applicable laws, regulations or policies may result in inquiries or other proceedings
being instituted against, or other lawsuits, decisions or sanctions being imposed on us by governmental authorities, users, consumers
or other parties, including but not limited to warnings, fines, directions for rectifications, suspension of the related business and
termination of our applications, as well as in negative publicity on us and damage to our reputation, any of which could have a material
adverse effect on our business, results of operations, financial condition and prospects. If we become subject to cybersecurity inspection
and/or review by the CAC or other PRC authorities or are required by them to take any specific actions, it could cause suspension or termination
of the future offering of our securities, disruptions to our operations, result in negative publicity regarding our company, and divert
our managerial and financial resources. We may also be subject to significant fines or other penalties, which could materially and adversely
affect our business, financial condition and results of operations. Furthermore, in the event that our PRC subsidiary, the VIE or its
subsidiaries become operators of critical information infrastructure in the future, they may be subject to the above-described regulation.
We face intense competition
from onshore and offshore customer engagement service providers, and, if we are unable to compete effectively, we may lose customers and
our revenues may decline.
The market for customer engagement
services is highly competitive and we expect competition to persist and intensify. We believe that the principal competitive factors in
our markets are industry expertise, breadth and depth of service offerings, quality of the services offered, reputation and track record,
marketing and selling skills, scalability of technology infrastructure and price. In the customer engagement market, customers tend to
engage multiple service providers instead of using an exclusive service provider, which could reduce our revenues to the extent that customers
obtain similar or substituted services from other competing providers. Our ability to compete also depends in part on a number of factors
beyond our control, including the ability of our competitors to recruit, train, develop and retain highly skilled employees, in particular
research and development employees, the price at which our competitors offer comparable services and our competitors’ responsiveness
to customer needs and market trends. Therefore, we cannot assure you that we will be able to retain our customers while competing against
such competitors. Increased competition, our inability to compete successfully against competitors, pricing pressures or loss of market
share may materially and adversely affect our business, financial condition and results of operations.
We have engaged in transactions
with related parties, and such transactions present possible conflicts of interest that could have a material and adverse effect on our
business, financial condition and results of operations.
We have entered into a number of
transactions with related parties. See “Item 7.B. Major Shareholders and Related Party Transactions” for further details on
related party transactions. We may in the future enter into additional transactions with entities in which members of our board of directors
and other related parties hold ownership interests.
Transactions with related parties
present potential for conflicts of interest, as the interests of related parties may not align with the interests of our shareholders.
Although we believe that these transactions were in our best interests, we cannot assure you that these transactions were entered into
on terms as favorable to us as those that could have been obtained in an arms-length transaction. We may also engage in transactions with
related parties in the future. Conflicts of interests may arise when we transact business with related parties. These transactions, individually
or in the aggregate, may have a material and adverse effect on our business, financial condition and results of operations or may result
in litigation.
Changes in demand for our
products and business relationships with key customers and vendors may materially and adversely affect operating results.
To achieve our objectives, we must
develop and sell products that are subject to the demands of our customers. This is dependent on several factors, including managing and
maintaining relationships with key customers, responding to the rapid pace of technological change and obsolescence, which may require
increased investment by us or result in greater pressure to commercialize developments rapidly or at prices that may not fully recover
the associated investment, and the effect on demand resulting from customers’ research and development, capital expenditure plans
and capacity utilization. If we are unable to keep up with our customers’ demands, our sales, earnings and operating results may
be materially and adversely affected. See “Item 3. Key Information—D. Risk Factors—Risks Related to Our Business and
Industry—We generate a significant portion of our revenues primarily from a few major customers, and loss of business from such
customers could reduce our revenues and significantly harm our business” and “—We primarily rely on a limited number
of vendors, and the loss of any such vendor could harm our business.”
Our future success depends
in part on our ability to retain key executives and to attract, retain and motivate qualified personnel.
We are highly dependent on the
principal members of our executive team listed in “Item 6. Directors, Senior Management and Employees” located elsewhere in
this annual report, the loss of whose services may materially and adversely impact the achievement of our objectives. Recruiting and retaining
other qualified employees for our business, including technical personnel, will also be critical to our success. Competition for skilled
personnel is intense and the turnover rate can be high. We may not be able to attract and retain personnel on acceptable terms given the
competition among numerous companies for individuals with similar skill sets. The inability to recruit or loss of the services of any
executive or key employee may materially and adversely affect our business.
We may need to expand our
organization, and we may experience difficulties in managing this growth, which could disrupt our operations.
As of December 31, 2022, we had
214 employees, one of whom was a part-time employee and 213 of whom were full-time employees, all located in China. As our company continues
to grow, we also expect to expand our employee base. In addition, we intend to grow by expanding our business, increasing market penetration
of our existing products and developing new products. Future growth would impose significant additional responsibilities on our management,
including the need to develop and improve our existing administrative and operational systems and our financial and management controls
and to identify, recruit, maintain, motivate, train, manage and integrate additional employees, consultants and contractors. Also, our
management may need to divert a disproportionate amount of its attention away from our day-to-day activities and devote a substantial
amount of time to managing these growth activities. We may not be able to effectively manage the expansion of our operations, which may
result in weaknesses in our infrastructure, give rise to operational mistakes, loss of business opportunities, loss of employees and reduced
productivity among remaining employees. Future growth could require significant capital expenditures and may divert financial resources
from other projects, such as the development of our existing or future product candidates. If our management is unable to effectively
manage our growth, our expenses may increase more than expected, our ability to generate and grow revenue could be reduced, and we may
not be able to implement our business strategy. Our future financial performance and our ability to compete effectively will depend, in
part, on our ability to effectively manage any future growth.
Failure of beneficial owners
of our shares who are PRC residents to comply with certain PRC foreign exchange regulations could restrict our ability to distribute profits,
restrict our overseas and cross-border investment activities and subject us to liability under PRC law.
The State Administration of Foreign
Exchange, or SAFE, has promulgated regulations, including the Notice on Relevant Issues Relating to Foreign Exchange Control on Domestic
Residents’ Investment and Financing and Round-Trip Investment through Special Purpose Vehicles, or SAFE Circular 37, and its appendices.
These regulations require PRC residents, including PRC institutions and individuals, to register with local branches of SAFE in connection
with their direct establishment or indirect control of an offshore entity, for the purpose of overseas investment and financing, with
such PRC residents’ legally owned assets or equity interests in domestic enterprises or offshore assets or interests, referred to
in SAFE Circular 37 as a “special purpose vehicle”, or SPV. The term “control” under SAFE Circular 37 is broadly
defined as the operation rights, beneficiary rights or decision-making rights acquired by the PRC residents in the offshore SPVs by such
means as acquisition, trust, proxy, voting rights, repurchase, convertible bonds or other arrangements. SAFE Circular 37 further requires
amendment to the registration in the event of any significant changes with respect to the SPV, such as increase or decrease of capital
contributed by PRC individuals, share transfer or exchange, merger, division or other material event. In the event that a PRC shareholder
holding interests in a SPV fails to fulfill the required SAFE registration, the PRC subsidiaries of that SPV may be prohibited from making
profit distributions to the offshore parent and from carrying out subsequent cross-border foreign exchange activities, and the SPV may
be restricted in its ability to contribute additional capital into its PRC subsidiaries. Further, failure to comply with the various SAFE
registration requirements described above could result in liability under PRC law for foreign exchange evasion.
These regulations apply to our
direct and indirect shareholders who are PRC residents and may apply to any offshore acquisitions or share transfers that we make in the
future if our shares are issued to PRC residents. However, in practice, different local SAFE branches may have different views and procedures
on the application and implementation of SAFE regulations, and there remains uncertainty with respect to its implementation. We cannot
assure you that these direct or indirect shareholders of our company who are PRC residents will be able to successfully update the registration
of their direct and indirect equity interest as required in the future. If they fail to update the registration, our PRC subsidiaries
could be subject to fines and legal penalties, and SAFE could restrict our cross-border investment activities and our foreign exchange
activities, including restricting our PRC subsidiaries’ ability to distribute dividends to, or obtain loans denominated in foreign
currencies from, our company, or prevent us from contributing additional capital into our PRC subsidiaries. As a result, our business
operations and our ability to make distributions to you could be materially and adversely affected. In addition, non-U.S. shareholders
may experience unfavorable tax consequences if such non-U.S. shareholders are determined to be a resident enterprise for PRC tax purposes.
See “Item 4. Information on the Company - B. Business Overview - Regulations - Regulations on Tax in the PRC” and “Item
10.E. Taxation - PRC Taxation” for further information.
As of the date of this annual report,
to our knowledge, all of our shareholders had registered according to SAFE Circular 37.
Failure to make adequate
contributions to various employee benefits plans as required by PRC regulations may subject us to penalties.
Companies operating in China are
required to participate in various government sponsored employee benefit plans, including certain social insurance, housing funds and
other welfare-oriented payment obligations, and contribute to the plans in amounts equal to certain percentages of salaries, including
bonuses and allowances, of employees up to a maximum amount specified by the local government from time to time at locations where they
operate their businesses. The requirement of employee benefit plans has not been implemented consistently by the local governments in
China given the different levels of economic development in different locations. As of December 31, 2022, we have not made adequate employee
benefit payments in strict compliance with the relevant PRC regulations for and on behalf of our employees. Our failure in making
contributions to various employee benefits plans in strict compliance with applicable PRC labor-related laws and regulations may subject
us to late payment penalties, and we could also be required to make up the contributions for these plans as well as to pay late fees and
fines. If we are subject to late fees or fines in relation to the underpaid employee benefits, our financial condition and results of
operations may be adversely affected.
We do not have business insurance
coverage. Any future business liability, disruption or litigation we experience might divert management focus from our business and could
significantly impact our financial results.
Availability of business insurance
products and coverage in China is limited, and most such products are expensive in relation to the coverage offered. We have determined
that the risks of disruption, cost of such insurance and the difficulties associated with acquiring such insurances on commercially reasonable
terms make it impractical for us to maintain such insurance. As a result, we do not have any business liability, disruption or litigation
insurance coverage for our operations in China. Accordingly, a business disruption, litigation or natural disaster may result in substantial
costs and divert management’s attention from our business, which would have an adverse effect on our results of operations and financial
condition.
We may require additional
financing in the future and our operations could be curtailed if we are unable to obtain required additional financing when needed.
In addition to the net proceeds
raised in our initial public offering and registered direct offering, we may need to obtain additional debt or equity financing to fund
future capital expenditures. As of December 31, 2022, the Company had approximately $1.0 million in cash which primarily consists of cash
on hand and bank deposits, which are unrestricted as to withdrawal and use and are deposited with banks in China and Hong Kong. The Company
also had $6.7 million in short term investment which are investment in wealth management products which can be redeemed upon three months’
notice. The Company’s working capital was approximately $3.3 million at December 31, 2022, approximately $1.4 million of which was
deferred revenue which the Company expects to realize and the Company does not expect to make any significant refund based on historical
experience. Therefore, the Company’s working capital excluding deferred revenue was approximately $4.7 million. The Company will
require a minimum of approximately $4.4 million over the next twelve months to operate at its current level, either from revenues or funding.
If the Company is unable to realize its assets within the normal operating cycle of a twelve (12) month period, the Company may have to
consider supplementing its available sources of funds through other available sources of financing from PRC banks and other financial
institutions or financial support from the Company’s related parties and shareholders.
Any
additional equity financing may result in dilution to the holders of our outstanding ordinary shares. Additional debt financing may impose
affirmative and negative covenants that restrict our freedom to operate our business. We cannot guaranty that we will be able to obtain
additional financing on terms that are acceptable to us, or any financing at all, and the failure to obtain sufficient financing could
materially and adversely affect our business operations.
Future sales or other dilution
of our equity could depress the market price of our ordinary shares.
Sales of our ordinary shares, preferred shares,
warrants, units or any combination of the foregoing in the public market, or the perception that such sales could occur, could negatively
impact the price of our ordinary shares. If one or more of our shareholders were to sell large portions of their holdings in a relatively
short time, for liquidity or other reasons, the prevailing market price of our ordinary shares could be negatively affected.
In addition, the issuance of additional shares
of our ordinary shares, securities convertible into or exercisable for our ordinary shares, other equity-linked securities, including
preferred shares or warrants or any combination of the securities pursuant to this prospectus will dilute the ownership interest of the
shareholders of our ordinary shares and could depress the market price of our ordinary shares and impair our ability to raise capital
through the sale of additional equity securities.
We may need to seek additional
capital. If this additional financing is obtained through the issuance of equity securities or warrants to acquire equity securities,
our existing shareholders could experience significant dilution upon the issuance, conversion or exercise of such securities.
We face risks related to
natural disasters, health epidemics and other outbreaks, specifically the coronavirus, which could significantly disrupt our operations.
The outbreak
of the novel coronavirus (COVID-19) has spread rapidly to many parts of the world since early 2020. The resurgence of the Omicron variant
has resulted in quarantines requirement, travel restrictions, and the temporary closure of stores and business facilities in many parts
of China in 2022. Our business process outsourcing (the “BPO”) service fee revenue decreased in 2022 mainly due to the temporary
closure of our BPO center in Guiyang as part of the COVID-19 control measures, and our business integration solution services revenue
also decreased in 2022 partly due to the travel restrictions to control the COVID-19 pandemic.
Substantially all of our revenues
and our workforce are concentrated in China. Consequently, our results of operations will likely be adversely, and may be materially,
affected, to the extent that the COVID-19 pandemic or any other epidemic harms the Chinese and global economy in general. Any potential
impact on our results will depend on, to a large extent, future developments and new information that may emerge regarding the duration
and severity of the COVID-19 pandemic and the actions taken by government authorities and other entities to contain the COVID-19 pandemic
or treat its impact, almost all of which are beyond our control. Current and potential impacts include, but are not limited to, the following:
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Our customers were negatively
impacted by COVID-19, which may reduce their budgets for customer services in 2022 and beyond. Also, our sales and marketing activities
were restricted by travel restrictions to combat COVID-19. We experienced a decline in revenue in 2022, as our business was negatively
impacted by the COVID-19 pandemic; |
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Our customers have been affected by COVID-19 and requested
additional time to pay us, which required us to record additional allowances; |
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Due to reduced profit projections as a result of the resurgence
of COVID-19 in China in 2022 that caused lock-downs in various places in China, we recorded additional impairment on our intangible assets
of $1.2 million and impairment on the goodwill of $1.4 million for the year ended December 31, 2022; and |
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In order to address the negative
impact of the COVID-19 pandemic on our business performance and financial position, we reduced the size of our sales and research and
development staff, and adjusted our research and development strategies to focus on projects which were expected to be able to generate
cash inflow in the short term. |
China has significantly eased its
COVID-19 control measures. In early December 2022, China substantially reduced the frequency of PCR testing and removed the designation
of high-risk areas for lockdown and various travel restrictions. On January 8, 2023, China downgraded the management of COVID-19 from
Class A to Class B; this change in the classification of the illness means, among other things, that infected cases will no longer be
quarantined, their close contacts will no longer be tracked, large scale PRC testing will no longer be conducted, and disease control
measures targeting incoming international travelers and imported cargo will be lifted. As affected by such policy changes, many of our
staff, as well as staff of our customers and vendors were infected with COVID-19 in December 2022 and January 2023, which negatively affected
our business performance during such periods. Uncertainties still exist with respect to the effect of the COVID-19 pandemic on our business
and results of operations. For example, we cannot guarantee that the PRC government will not re-adopt control measures, such as travel
restrictions and quarantine requirements, to combat the pandemic (including any new variant) in the future. Because of the uncertainties
surrounding the COVID-19 pandemic, the financial impact related to COVID-19 cannot be reasonably estimated at this time.
In general, our business could
be adversely affected by the effects of epidemics, including, but not limited to, COVID-19, avian influenza, severe acute respiratory
syndrome (SARS), the influenza A virus, Ebola virus, severe weather conditions such as a snowstorm, flood or hazardous air pollution,
or other outbreaks. In response to an epidemic, severe weather conditions, or other outbreaks, government and other organizations may
adopt regulations and policies that could lead to severe disruption to our daily operations, including temporary closure of our offices
and other facilities. These severe conditions may cause us and/or our partners to make internal adjustments, including but not limited
to, temporarily closing down business, limiting business hours, and setting restrictions on travel and/or visits with clients and partners
for a prolonged period of time. Various impacts arising from severe conditions may cause business disruption, resulting in material, adverse
impact to our financial condition and results of operations.
Risks Related to Intellectual Property
If we are not able to adequately
protect our proprietary intellectual property and information, and protect against third party claims that we are infringing on their
intellectual property rights, our results of operations could be adversely affected.
The value of our business depends
in part on our ability to protect our intellectual property and information, including our patents, copyrights, trademarks, trade secrets,
and rights under agreements with third parties, in China and around the world, as well as our customer, employee, and customer data. Third
parties may try to challenge our ownership of our intellectual property in China and around the world. In addition, intellectual property
rights and protections in China may be insufficient to protect material intellectual property rights in China. Further, our business is
subject to the risk of third parties counterfeiting our products or infringing on our intellectual property rights. The steps we have
taken may not prevent unauthorized use of our intellectual property. We may need to resort to litigation to protect our intellectual property
rights, which could result in substantial costs and diversion of resources. If we fail to protect our proprietary intellectual property
and information, including with respect to any successful challenge to our ownership of intellectual property or material infringements
of our intellectual property, this failure could have a significant adverse effect on our business, financial condition, and results of
operations.
If we are unable to adequately
protect our intellectual property rights, or if we are accused of infringing on the intellectual property rights of others, our competitive
position could be harmed or we could be required to incur significant expenses to enforce or defend our rights.
Our commercial success will depend
in part on our success in obtaining and maintaining patents, copyrights, trademarks, trade secrets and other intellectual property rights
in China and elsewhere and protecting our proprietary technology. If we do not adequately protect our intellectual property and proprietary
technology, competitors may be able to use our technologies or the goodwill we have acquired in the marketplace and erode or negate any
competitive advantage we may have, which could harm our business and ability to achieve profitability.
We cannot make any assurances that
our core trademarks include a scope sufficient to protect our services and products. For example, our key trademarks “”
(Infobird), “” (Xun Niao), “”
(Yun Tong Bao) and “” (Qi Tong Bao) are not registered under
the category “Software as a Service (SaaS)” in Class 42, in which event third parties would be able to use such logos under
category “Software as a Service (SaaS)” in Class 42 without our authorization, and we may even be subjected to claims by third
parties for infringement by using such logos. In addition, we did not enter into a trademark transfer agreement with the transferor on
trademark “” in 2012, in which event the transferor may
claim that the historical transfer of the trademark is flawed and file a claim against the ownership of the transferred trademark.
We cannot make any assurances that
the protection of our copyrights are sufficient. For example, our core technology, our no-code development platform, is not registered
as a software copyright, which makes the technology vulnerable to the risk of third party’s infringement. Even though we intend
to submit an application for copyright registration for our no-code development platform, we cannot assure you when the application will
be submitted or the registration will be completed, if at all, and whether the application will be rejected by the National Copyright
Administration of the PRC once submitted.
We cannot provide any assurances
that any of our patents have, or that any of our pending patent applications that mature into issued patents will include, claims with
a scope sufficient to protect our products, any additional features we develop for our products or any new products. Other parties may
have developed technologies that may be related or competitive to our system, may have filed or may file patent applications and may have
received or may receive patents that overlap or conflict with our patent applications, either by claiming the same methods or devices
or by claiming subject matter that could dominate our patent position. Our patent position may involve complex legal and factual questions,
and, therefore, the scope, validity and enforceability of any patent claims that we may obtain cannot be predicted with certainty. Patents,
if issued, may be challenged, deemed unenforceable, invalidated or circumvented. Proceedings challenging our patents could result in either
loss of the patent or denial of the patent application or loss or reduction in the scope of one or more of the claims of the patent or
patent application. In addition, such proceedings may be costly. Thus, any patents that we may own may not provide any protection against
competitors. Furthermore, an adverse decision in an interference proceeding can result in a third party receiving the patent right sought
by us, which in turn could affect our ability to commercialize our products.
Though an issued patent is presumed
valid and enforceable, its issuance is not conclusive as to its validity or its enforceability and it may not provide us with adequate
proprietary protection or competitive advantages against competitors with similar products. Competitors could purchase our products and
attempt to replicate some or all of the competitive advantages we derive from our development efforts, willfully infringe our intellectual
property rights, design around our patents, or develop and obtain patent protection for more effective technologies, designs or methods.
We may be unable to prevent the unauthorized disclosure or use of our technical knowledge or trade secrets by consultants, suppliers,
vendors, former employees and current employees.
Our ability to enforce our patent
rights depends on our ability to detect infringement. It may be difficult to detect infringers who do not advertise the components that
are used in their products. Moreover, it may be difficult or impossible to obtain evidence of infringement in a competitor’s or
potential competitor’s product. We may not prevail in any lawsuits that we initiate and the damages or other remedies awarded if
we were to prevail may not be commercially meaningful.
In addition, proceedings to enforce
or defend our patents could put our patents at risk of being invalidated, held unenforceable or interpreted narrowly. Such proceedings
could also provoke third parties to assert claims against us, including that some or all of the claims in one or more of our patents are
invalid or otherwise unenforceable. If any of our patents covering our products are invalidated or found unenforceable, or if a court
found that valid, enforceable patents held by third parties covered one or more of our products, our competitive position could be harmed
or we could be required to incur significant expenses to enforce or defend our rights.
The degree of future protection
for our proprietary rights is uncertain, and we cannot ensure that:
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any of our patents, or any
of our pending patent applications, if issued, will include claims having a scope sufficient to protect our products; |
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any of our pending patent applications
will be issued as patents; |
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we will be able to successfully
commercialize our products on a substantial scale, if approved, before our relevant patents we may have expire; |
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we were the first to make the
inventions covered by each of our patents and pending patent applications; |
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we were the first to file patent
applications for these inventions; |
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others will not develop similar
or alternative technologies that do not infringe our patents; any of our patents will be found to ultimately be valid and enforceable; |
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any patents issued to us will
provide a basis for an exclusive market for our commercially viable products, will provide us with any competitive advantages or will
not be challenged by third parties; |
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we will develop additional
proprietary technologies or products that are separately patentable; or |
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our commercial activities or
products will not infringe upon the patents of others. |
We rely, in part, upon unpatented
trade secrets, unpatented know-how and continuing technological innovation to develop and maintain our competitive position. Further,
our trade secrets could otherwise become known or be independently discovered by our competitors.
Litigation or other proceedings
or third-party claims of intellectual property infringement could require us to spend significant time and money and could prevent us
from selling our products or affect our stock price.
Our commercial success will depend
in part on not infringing the patents or copyrights, or otherwise violating the other proprietary rights, of others. Significant litigation
regarding patent rights and copyright rights occur in our industry. Our competitors in both the United States and abroad, many of which
have substantially greater resources and have made substantial investments in patent portfolios and competing technologies, may have applied
for or obtained or may in the future apply for and obtain, patents that will prevent, limit or otherwise interfere with our ability to
make, use and sell our products. We do not always conduct independent reviews of patents issued to third parties. In addition, patent
applications in China and elsewhere can be pending for many years before issuance, or unintentionally abandoned patents or applications
can be revived, so there may be applications of others now pending or recently revived patents of which we are unaware. These applications
may later result in issued patents, or the revival of previously abandoned patents, that will prevent, limit or otherwise interfere with
our ability to make, use or sell our products. Third parties may, in the future, assert claims that we are employing their proprietary
technology without authorization, including claims from competitors or from non-practicing entities that have no relevant product revenue
and against whom our own patent portfolio may have no deterrent effect. As we continue to commercialize our products in their current
or updated forms, launch new products and enter new markets, we expect competitors may claim that one or more of our products infringe
their intellectual property rights as part of business strategies designed to impede our successful commercialization and entry into new
markets. The large number of patents, the rapid rate of new patent applications and issuances, the complexities of the technology involved,
and the uncertainty of litigation may increase the risk of business resources and management’s attention being diverted to patent
litigation. We have, and we may in the future, receive letters or other threats or claims from third parties inviting us to take licenses
under, or alleging that we infringe, their patents.
Moreover, we may become party to
future adversarial proceedings regarding our patent portfolio or the patents of third parties. Patents may be subjected to opposition,
post-grant review or comparable proceedings lodged in various foreign, both national and regional, patent offices. The legal threshold
for initiating litigation or contested proceedings may be low, so that even lawsuits or proceedings with a low probability of success
might be initiated. Litigation and contested proceedings can also be expensive and time-consuming, and our adversaries in these proceedings
may have the ability to dedicate substantially greater resources to prosecuting these legal actions than we can. We may also occasionally
use these proceedings to challenge the patent rights of others. We cannot be certain that any particular challenge will be successful
in limiting or eliminating the challenged patent rights of the third party.
Any lawsuits resulting from such
allegations could subject us to significant liability for damages and invalidate our proprietary rights. Any potential intellectual property
litigation also could force us to do one or more of the following:
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stop making, selling or using
products or technologies that allegedly infringe the asserted intellectual property; |
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lose the opportunity to license
our technology to others or to collect royalty payments based upon successful protection and assertion of our intellectual property rights
against others; incur significant legal expenses; |
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pay substantial damages or
royalties to the party whose intellectual property rights we may be found to be infringing; |
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pay the attorney’s fees
and costs of litigation to the party whose intellectual property rights we may be found to be infringing; |
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redesign those products that
contain the allegedly infringing intellectual property, which could be costly, disruptive and infeasible; and |
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attempt to obtain a license
to the relevant intellectual property from third parties, which may not be available on reasonable terms or at all, or from third parties
who may attempt to license rights that they do not have. |
Any litigation or claim against
us, even those without merit, may cause us to incur substantial costs, and could place a significant strain on our financial resources,
divert the attention of management from our core business and harm our reputation. If we are found to infringe the intellectual property
rights of third parties, we could be required to pay substantial damages (which may be increased up to three times of awarded damages)
and/or substantial royalties and could be prevented from selling our products unless we obtain a license or are able to redesign our products
to avoid infringement. Any such license may not be available on reasonable terms, if at all, and there can be no assurance that we would
be able to redesign our products in a way that would not infringe the intellectual property rights of others. We could encounter delays
in product introductions while we attempt to develop alternative methods or products. If we fail to obtain any required licenses or make
any necessary changes to our products or technologies, we may have to withdraw existing products from the market or may be unable to commercialize
one or more of our products.
If we are unable to protect
the confidentiality of our trade secrets, our business and competitive position could be harmed.
We rely on copyright, patent, trade
secret, and trademark protection as well as confidentiality agreements with our employees, consultants and third parties, and we may in
the future rely on additional intellectual property protection, to protect our confidential and proprietary information. In addition to
contractual measures, we try to protect the confidential nature of our proprietary information using commonly accepted physical and technological
security measures. Such measures may not, for example, in the case of misappropriation of a trade secret by an employee or third party
with authorized access, provide adequate protection for our proprietary information. Our security measures may not prevent an employee
or consultant from misappropriating our trade secrets and providing them to a competitor, and recourse we take against such misconduct
may not provide an adequate remedy to protect our interests fully. Unauthorized parties may also attempt to copy or reverse engineer certain
aspects of our products that we consider proprietary. Enforcing a claim that a party illegally disclosed or misappropriated a trade secret
can be difficult, expensive and time-consuming, and the outcome is unpredictable. Even though we use commonly accepted security measures,
trade secret violations are often a matter of state law, and the criteria for protection of trade secrets can vary among different jurisdictions.
In addition, trade secrets may be independently developed by others in a manner that could prevent legal recourse by us. If any of our
confidential or proprietary information, such as our trade secrets, were to be disclosed or misappropriated, or if any such information
was independently developed by a competitor, our business and competitive position could be harmed.
Third parties may assert
ownership or commercial rights to inventions we develop, which could have a material adverse effect on our business.
Third parties may in the future
make claims challenging the inventorship or ownership of our intellectual property. Any infringement claims or lawsuits, even if not meritorious,
could be expensive and time consuming to defend, divert management’s attention and resources, require us to redesign our products
and services, if feasible, require us to pay royalties or enter into licensing agreements in order to obtain the right to use necessary
technologies, and/or may materially disrupt the conduct of our business.
In addition, we may face claims
by third parties that our agreements with employees, contractors or third parties obligating them to assign intellectual property to us
are ineffective or in conflict with prior or competing contractual obligations of assignment, which could result in ownership disputes
regarding intellectual property we have developed or will develop and interfere with our ability to capture the commercial value of such
intellectual property. Litigation may be necessary to resolve an ownership dispute, and if we are not successful, we may be precluded
from using certain intellectual property or may lose our exclusive rights in that intellectual property. Either outcome could harm our
business and competitive position.
Third parties may assert
that our employees or contractors have wrongfully used or disclosed confidential information or misappropriated trade secrets, which could
result in litigation.
We may employ individuals who previously
worked with other companies, including our competitors or potential competitors. Although we try to ensure that our employees and contractors
do not use the proprietary information or know-how of others in their work for us, we may be subject to claims that we or our employees
or contractors have inadvertently or otherwise used or disclosed intellectual property or personal data, including trade secrets or other
proprietary information, of a former employer or other third party. Litigation may be necessary to defend against these claims. If we
fail in defending any such claims or settling those claims, in addition to paying monetary damages or a settlement payment, we may lose
valuable intellectual property rights or personnel. Even if we are successful in defending against such claims, litigation could result
in substantial costs and be a distraction to management and other employees.
Our computer systems and
operations may be vulnerable to security breaches, which could materially and adversely affect our business.
We believe the safety of our computer
network and our secure transmission of information over the internet will be essential to our operations and our services. Our network
and our computer infrastructure are potentially vulnerable to physical breaches or to the introduction of computer viruses, abuse of use
and similar disruptive problems and security breaches that could cause loss (both economic and otherwise), interruptions, delays or loss
of services to our users. It is possible that advances in computer capabilities or new technologies could result in a compromise or breach
of the technology we use to protect user transaction data. A party that is able to circumvent our security systems could misappropriate
proprietary information, cause interruptions in our operations or utilize our network without authorization. Security breaches also could
damage our reputation and expose us to a risk of loss, litigation and possible liability. We cannot guarantee you that our security measures
will prevent security breaches.
Risks Related to Our Corporate Structure
We depend upon the Contractual
Arrangements in conducting our business in China, which may not be as effective as direct ownership.
Our affiliation with Infobird Beijing
is managed through the Contractual Arrangements, which agreements may not be as effective in providing us with control over Infobird Beijing
as direct ownership in controlling entities organized in the PRC, which often hold the licenses necessary to conduct business in the PRC.
The Contractual Arrangements are not equivalent to equity ownership in the business of the VIE. Neither the investors in Infobird Cayman,
the Cayman Islands holding company, nor Infobird Cayman itself have an equity ownership in, direct foreign investment in, or control of,
through such ownership or investment, the VIE. Further, the Contractual Arrangements have not been tested in a court of law, including
in China courts. The Contractual Arrangements are governed by and would be interpreted in accordance with the laws of the PRC. If Infobird
Beijing fails to perform the obligations under the Contractual Arrangements, we may have to rely on legal remedies under the laws of the
PRC, including seeking specific performance or injunctive relief, and claiming damages. There is a risk that we may be unable to obtain
any of these remedies, which could affect our investors and the value of their investment. The legal environment in the PRC is not as
developed as in other jurisdictions. As a result, uncertainties in the PRC legal system could limit our ability to enforce the Contractual
Arrangements, or could affect the validity of the Contractual Arrangements. Thus, the Contractual Arrangements may be less effective than
direct ownership and we may incur substantial costs to enforce the terms of the Contractual Arrangements.
We may not be able to consolidate
the operations and financial results of some of our affiliated companies or such consolidation could materially and adversely affect our
operating results and financial condition.
The Contractual Arrangements are
not equivalent to equity ownership in the business of the VIE. Neither the investors in Infobird Cayman, the Cayman Islands holding company,
nor Infobird Cayman itself have an equity ownership in, direct foreign investment in, or control of, through such ownership or investment,
the VIE. Our business is conducted through Infobird Beijing, which is considered a VIE for accounting purposes, and we, through Infobird
WFOE, are considered the primary beneficiary for accounting purposes, thus enabling us to consolidate Infobird Beijing’s operations
and financial results in our consolidated financial statements. Infobird Cayman and Infobird HK were established as the holding companies
of Infobird WFOE. Infobird WFOE is the primary beneficiary for accounting purposes of Infobird Beijing and its subsidiaries. All of these
entities are under common control which results in the consolidation of Infobird Beijing and subsidiaries which have been accounted for
as a reorganization of entities under common control at carrying value. Infobird WFOE is deemed to have a controlling financial interest
and be the primary beneficiary for accounting purposes of Infobird Beijing because it has both of the following characteristics: (1)
the power to direct activities at Infobird Beijing that most significantly impact such entity’s economic performance, and (2) the
right to receive benefits from Infobird Beijing that could potentially be significant to such entity.
In the event that in the future
Infobird Beijing no longer meets the definition of a VIE under applicable accounting rules, or we are no longer deemed to be the primary
beneficiary for accounting purposes, we would not be able to consolidate line-by-line Infobird Beijing’s operations and financial
results in our consolidated financial statements for reporting purposes. Also, if in the future an affiliate company becomes a VIE and
we become the primary beneficiary for accounting purposes, we would be required to consolidate that entity’s operations sand financial
results in our consolidated financial statements for accounting purposes. If such entity’s financial results were negative, this
would have a corresponding negative impact on our operating results for reporting purposes.
Because we rely on the Contractual
Arrangements for our revenue, the termination of these agreements would severely and detrimentally affect our continuing business viability
under our current corporate structure.
We are a holding company and all
of our business operations are conducted through the Contractual Arrangements. The Contractual Arrangements are not equivalent to equity
ownership in the business of the VIE. Neither the investors in Infobird Cayman, the Cayman Islands holding company, nor Infobird Cayman
itself have an equity ownership in, direct foreign investment in, or control of, through such ownership or investment, the VIE. Further,
the Contractual Arrangements have not been tested in a court of law, including in China courts. Although Infobird Beijing does not have
termination rights pursuant to the Contractual Arrangements, it could terminate, or refuse to perform under, the Contractual Arrangements.
Because neither we, nor our subsidiaries, own equity interests of Infobird Beijing, the termination or non-performance of the Contractual
Arrangements would sever our ability to receive payments from Infobird Beijing under our current holding company structure. While we are
currently not aware of any event or reason that may cause the Contractual Arrangements to terminate, we cannot assure you that such an
event or reason will not occur in the future. In the event that the Contractual Arrangements are terminated, this would have a severe
and detrimental effect on our continuing business viability under our current corporate structure, which, in turn, would affect the value
of your investment.
Contractual arrangements
in relation to the VIE may be subject to scrutiny by the PRC tax authorities and they may determine that we or the VIE owe additional
taxes, which could negatively affect our financial condition and the value of your investment.
Under applicable PRC laws and regulations,
arrangements and transactions among related parties may be subject to audit or challenge by the PRC tax authorities within ten years after
the taxable year when the transactions are conducted. We could face material and adverse tax consequences if the PRC tax authorities determine
that the VIE contractual arrangements were not entered into on an arm’s-length basis in such a way as to result in an impermissible
reduction in taxes under applicable PRC laws, rules and regulations, and adjust the income of the VIE in the form of a transfer pricing
adjustment. The PRC tax authorities could effectively disregard the VIE structure, resulting in increased tax liabilities. A transfer
pricing adjustment could, among other things, result in a reduction of expense deductions recorded by the VIE for PRC tax purposes, which
could in turn increase tax liabilities without reducing our tax expenses. In addition, the PRC tax authorities may impose late payment
fees and other penalties on the VIE for the adjusted but unpaid taxes according to the applicable regulations. Our financial position
could be materially and adversely affected if the VIE’s tax liabilities increase or if it is required to pay late payment fees and
other penalties.
We conduct our business through
Infobird Beijing by means of Contractual Arrangements. If the PRC courts or administrative authorities determine that these Contractual
Arrangements do not comply with applicable regulations, we could be subject to severe penalties and our business could be adversely affected.
In addition, changes in or different interpretations of such PRC laws and regulations may also materially and adversely affect our business.
PRC laws and regulations impose
certain restrictions or prohibitions on foreign ownership of companies that engage in internet and other related businesses, including
the provision of domestic call center services. The major foreign investor of a domestic call center services provider is required to
have a record of good performance and operating experience in managing value-added telecommunications business, however, such requirement
of record of good performance and operating experience in managing value-added telecommunications business for the major foreign investor
was repealed by the Decision of the State Council on Revising and Repealing Certain Administrative Regulations, effective on May 1, 2022.
We are a company registered in the Cayman Islands and Infobird WFOE is considered a foreign-invested enterprise. To comply with PRC laws
and regulations, we conduct our business in China mainly through Infobird Beijing and its subsidiaries, based on a series of contractual
arrangements by and among Infobird WFOE, Infobird Beijing and its shareholders, or the Contractual Arrangements. The Contractual Arrangements
are not equivalent to equity ownership in the business of the VIE. Neither the investors in Infobird Cayman, the Cayman Islands holding
company, nor Infobird Cayman itself have an equity ownership in, direct foreign investment in, or control of, through such ownership or
investment, the VIE. Further, the Contractual Arrangements have not been tested in a court of law, including in China courts.
There are uncertainties regarding
the interpretation and application of PRC laws, rules and regulations, including the laws, rules and regulations governing the validity
and enforcement of the Contractual Arrangements between Infobird WFOE and Infobird Beijing. We have been advised by our PRC counsel, based
on their understanding of the current PRC laws, rules and regulations, that (i) the structure for operating our business in China (including
our corporate structure and Contractual Arrangements with Infobird WFOE, Infobird Beijing and its shareholders) will not result in any
violation of PRC laws or regulations currently in effect; and (ii) the Contractual Arrangements among Infobird WFOE and Infobird Beijing
and its shareholders governed by PRC law are valid, binding and enforceable, and will not result in any violation of PRC laws or regulations
currently in effect. However, there are substantial uncertainties regarding the interpretation and application of current or future PRC
laws and regulations concerning foreign investment in the PRC, and their application to and effect on the legality, binding effect and
enforceability of the Contractual Arrangements. In particular, we cannot rule out the possibility that PRC regulatory authorities, courts
or arbitral tribunals may in the future adopt a different or contrary interpretation or take a view that is inconsistent with the opinion
of our PRC legal counsel. Therefore, the Contractual Arrangements may be determined by PRC authorities to be inconsistent with the laws
and regulations of the PRC, including those related to foreign investment in certain industries. Our ordinary shares could decline in
value or become worthless if such determinations, changes, or interpretations result in our inability to assert contractual control over
the assets of our PRC subsidiaries and the VIE that conduct substantially all of our operations.
In addition, if any of our PRC
entities or their ownership structure or the Contractual Arrangements are determined to be in violation of any existing or future PRC
laws, rules or regulations, or any of our PRC entities fail to obtain or maintain any of the required governmental permits or approvals,
the relevant PRC regulatory authorities would have broad discretion in dealing with such violations, including:
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revoking the business and operating
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discontinuing or restricting
the operations; |
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imposing conditions or requirements
with which the PRC entities may not be able to comply; |
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requiring us and our PRC entities
to restructure the relevant ownership structure or operations, including termination of the Contractual Arrangements with the VIE and
deregistering the equity pledge of the VIE, which in turn would affect our ability to consolidate, derive economic interests from, or
exert effective control the VIE; |
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restricting or prohibiting
our use of the proceeds from our initial public offering to finance our business and operations in China, and taking other regulatory
or enforcement actions that could be harmful to our business; or |
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imposing fines or confiscating
the income from our PRC subsidiaries or the VIE. |
The imposition of any of these
penalties would severely disrupt our ability to conduct business and have a material adverse effect on our financial condition, results
of operations and prospects.
The shareholders of the VIE
may have actual or potential conflicts of interest with us and as a result may refuse to perform, or may breach, the Contractual Arrangements,
which may materially and adversely affect our business and financial condition.
The shareholders of the VIE may
have actual or potential conflicts of interest with us. These shareholders may refuse to perform or sign or may breach, or cause the VIE
to breach, or refuse to renew, the existing Contractual Arrangements, which would have a material and adverse effect on our ability to
effectively control the VIE and receive economic benefits from it. As a result, control over, and funds due from, the VIE may be jeopardized
if the shareholders of the VIE breach, or refuse to renew, the Contractual Arrangements. For example, the shareholders may be able to
cause our agreements with the VIE to be performed in a manner adverse to us by, among other things, failing to remit payments due under
the Contractual Arrangements to us on a timely basis. We cannot assure you that when conflicts of interest arise any or all of these shareholders
will act in the best interests of our company or such conflicts will be resolved in our favor. Currently, we do not have any arrangements
to address potential conflicts of interest between these shareholders and our company. If we cannot resolve any conflict of interest or
dispute between us and these shareholders, we would have to rely on legal proceedings, which could result in disruption of our business
and subject us to substantial uncertainty as to the outcome of any such legal proceedings.
Any failure by the VIE or
its shareholders to perform their obligations under the Contractual Arrangements, or any unauthorized use of indicia of corporate power
or authority, would have a material adverse effect on our business.
If the VIE or its shareholders
fail to perform their respective obligations under the Contractual Arrangements or if any physical instruments, such as chops and seals,
or other indicia of corporate power or authority, are used without our authorization, we may have to incur substantial costs and expend
additional resources to seek legal remedies under PRC laws, including specific performance or injunctive relief, and/or claiming damages,
which we cannot assure you will be effective under PRC laws. For example, if the shareholders of the VIE were to refuse to transfer their
equity interest in the VIE to us or our designee if we exercise the purchase option pursuant to the Contractual Arrangements, or if they
were otherwise to act in bad faith toward us, then we may have to take legal action to compel them to perform their contractual obligations.
The Contractual Arrangements are
governed by PRC laws. Accordingly, any disputes would be resolved in accordance with PRC legal procedures. The legal environment in the
PRC is not as developed as in other jurisdictions, such as the U.S. As a result, uncertainties in the PRC legal system could limit our
ability to enforce the Contractual Arrangements or could affect the validity of the Contractual Arrangements, and as a result we may not
be able to exert effective control over the VIE, and our ability to conduct our business may therefore be materially adversely affected.
Our current corporate structure
and business operations may be affected by the relatively newly enacted Foreign Investment Law.
On March 15, 2019, the National
People’s Congress approved the Foreign Investment Law, which took effect on January 1, 2020. In addition, the State Council approved
the Regulation on Implementing the PRC Foreign Investment Law, or the Implementation Regulations, on December 26, 2019, effective from
January 1, 2020. Since they are relatively new, uncertainties exist in relation to their interpretation. The Foreign Investment Law does
not explicitly classify whether variable interest entities that are controlled through contractual arrangements would be deemed as foreign-invested
enterprises if they are ultimately “controlled” by foreign investors. However, it has a catch-all provision under definition
of “foreign investment” that includes investments made by foreign investors in China through other means as provided by laws,
administrative regulations or the State Council of the PRC, or the State Council. Therefore, it still leaves leeway for future laws, administrative
regulations or provisions of the State Council to provide for contractual arrangements as a form of foreign investment. Therefore, there
can be no assurance that our control over the VIE through contractual arrangements will not be deemed as foreign investment in the future.
The Foreign Investment Law grants
national treatment to foreign-invested entities, except for those foreign-invested entities that operate in industries specified as either
“restricted” or “prohibited” from foreign investment in a “negative list”. The Foreign Investment
Law provides that foreign-invested entities operating in “restricted” or “prohibited” industries will require
market entry clearance and other approvals from relevant PRC government authorities. If our control over the VIE through contractual arrangements
are deemed as foreign investment in the future, and any business of the VIE is “restricted” or “prohibited” from
foreign investment under the “negative list” effective at the time, we may be deemed to be in violation of the Foreign Investment
Law, the contractual arrangements that allow us to have control over the VIE may be deemed as invalid and illegal, and we may be required
to unwind such contractual arrangements and/or restructure our business operations, any of which may have a material adverse effect on
our business operations.
Furthermore, if future laws, administrative
regulations or provisions mandate further actions to be taken by companies with respect to existing contractual arrangements, we may face
substantial uncertainties as to whether we can complete such actions in a timely manner, or at all. Failure to take timely and appropriate
measures to cope with any of these or similar regulatory compliance challenges could materially and adversely affect our current corporate
structure and business operations.
If any of our affiliated
entities becomes the subject of a bankruptcy or liquidation proceeding, we may lose the ability to use and enjoy assets held by such entity,
which could materially and adversely affect our business, financial condition and results of operations.
We currently conduct our operations
in China through our Contractual Arrangements. As part of these arrangements, substantially all of our assets that are significant to
the operation of our business are held by our affiliated entities. If any of these entities becomes bankrupt and all or part of their
assets become subject to liens or rights of third-party creditors, we may be unable to continue some or all of our business activities,
which could materially and adversely affect our business, financial condition and results of operations. In addition, if any of our affiliated
entities undergoes a voluntary or involuntary liquidation proceeding, its equity owner or unrelated third-party creditors may claim rights
relating to some or all of these assets, which would hinder our ability to operate our business and could materially and adversely affect
our business, our ability to generate revenue and the market price of our ordinary shares.
Risks Related to Doing Business in China
Changes in China’s
economic, political or social conditions or government policies could have a material adverse effect on our business and operations.
Substantially all of our assets
and operations are located in China. Accordingly, our business, financial condition, results of operations and prospects may be influenced
to a significant degree by political, economic and social conditions in China generally and therefore by the significant discretion of
Chinese governmental authorities. The Chinese economy differs from the economies of most developed countries in many respects, including
the level of government involvement, level of development, growth rate, control of foreign exchange and allocation of resources. Although
the PRC government has implemented measures emphasizing the utilization of market forces for economic reform, the reduction of state ownership
of productive assets, and the establishment of improved corporate governance in business enterprises, a substantial portion of productive
assets in China is still owned by the government. In addition, the PRC government continues to play a significant role in regulating industry
development by imposing industrial policies. The PRC government also exercises significant control over China’s economic growth
through allocating resources, controlling payment of foreign currency-denominated obligations, setting monetary policy, and providing
preferential treatment to particular industries or companies. The increased global focus on environmental and social issues and China’s
potential adoption of more stringent standards in these areas may adversely impact the operations of China-based issuers, including us.
While the Chinese economy has experienced
significant growth over past decades, growth has been uneven, both geographically and among various sectors of the economy, and the rate
of growth has been slowing since 2012. Any adverse changes in economic conditions in China, in the policies of the PRC government or in
the laws and regulations in China could have a material adverse effect on the overall economic growth of China. Such developments could
materially and adversely affect our business and operating results, lead to a reduction in demand for our services and adversely affect
our competitive position. The PRC government has implemented various measures to encourage economic growth and guide the allocation of
resources. Some of these measures may benefit the overall Chinese economy, but may have a negative effect on us. For example, our financial
condition and results of operations may be adversely affected by government control over capital investments or changes in tax regulations.
In addition, in the past the PRC government has implemented certain measures, including interest rate adjustment, to control the pace
of economic growth. These measures may cause decreased economic activity in China, which may materially and adversely affect our business
and operating results.
We are based in, and our
operations are located in, China through our subsidiaries, the VIE and its subsidiaries. Our ability to operate in China may be impaired
by changes in Chinese laws and regulations, including those relating to taxation, environmental regulation, restrictions on foreign investment,
and other matters.
Because our operations are conducted
in China through our subsidiaries, the VIE and its subsidiaries, the Chinese government may exercise significant oversight and discretion
over the conduct of our business, may intervene in or influence our operations at any time, and may exert
more oversight and control over offerings conducted overseas and/or foreign investment in China-based issuers, any of which such
actions by the Chinese government could significantly limit or completely hinder our ability to offer or continue to offer securities
to investors and cause the value of such securities to significantly decline or be worthless, and could result in a material change in
our operations and/or the value of our ordinary shares. The Chinese government has exercised and continues to exercise substantial control
over virtually every sector of the Chinese economy through regulation and state ownership. The central Chinese government or local governments
having jurisdiction within China may impose new, stricter regulations, or interpretations of existing regulations, that would require
additional expenditures and efforts on our part to ensure our compliance with such regulations or interpretations. As such, our subsidiaries,
the VIE and its subsidiaries in the PRC may be subject to governmental and regulatory interference in the provinces in which they operate.
We could also be subject to regulation by various political and regulatory entities, including local and municipal agencies and other
governmental subdivisions. Our ability to operate in China may be impaired by any such laws or regulations, or any changes in laws and
regulations in the PRC. We may incur increased costs necessary to comply with existing and future laws and regulations or penalties for
any failure to comply. Recent statements by the Chinese government have indicated an intent to exert more oversight and control over offerings
that are conducted overseas and/or foreign investments in China-based issuers. Given the current regulatory environment in the PRC, we
are subject to the uncertainty of different interpretation and enforcement of rules and regulations in the PRC adverse to us, which may
be announced or implemented with little or no advance notice. Our operations could be adversely affected, directly or indirectly, by existing
or future laws and regulations relating to our business or industry, particularly in the event permission to list on U.S. exchanges becomes
required, or if such permission may be withheld or rescinded once granted. Accordingly, the Chinese government’s actions in the
future, including any decision to intervene in or influence our operations at any time or to exert control over foreign investment in
China-based issuers, may cause us to make material changes to our operations, may significantly limit or completely hinder our ability
to offer or continue to offer securities to investors, and/or may cause the value of such securities to significantly decline or be worthless.
If we become subject to the
recent scrutiny, criticism and negative publicity involving U.S.-listed China-based companies, we may have to expend significant resources
to investigate and resolve the matter which could harm our business operations and our reputation and could result in a loss of your investment
in our ordinary shares, in particular if such matter cannot be addressed and resolved favorably.
Recently, U.S. public companies
that have substantially all of their operations in China have been the subject of intense scrutiny, criticism and negative publicity by
investors, financial commentators and regulatory agencies. Much of the scrutiny, criticism and negative publicity has centered around
financial and accounting irregularities, a lack of effective internal controls over financial accounting, inadequate corporate governance
policies or a lack of adherence thereto and, in some cases, allegations of fraud. As a result of the scrutiny, criticism and negative
publicity, the publicly traded stock of many U.S.-listed China-based companies has decreased in value and, in some cases, has become virtually
worthless. Many of these companies are now subject to shareholder lawsuits and SEC enforcement actions and are conducting internal and
external investigations into the allegations. It is not clear what effect this sector-wide scrutiny, criticism and negative publicity
will have on us or our business. If we become the subject of any unfavorable allegations, whether such allegations are proven to be true
or untrue, we will have to expend significant resources to investigate such allegations and/or defend our company. This situation may
be a major distraction to our management. If such allegations are not proven to be groundless, our business operations will be severely
hindered and your investment in our ordinary shares could be rendered worthless.
U.S. regulatory bodies may
be limited in their ability to conduct investigations or inspections of our operations in China.
Any disclosure of documents or
information located in China by foreign agencies may be subject to jurisdiction constraints and must comply with China’s state secrecy
laws, which broadly define the scope of “state secrets” to include matters involving economic interests and technologies.
There is no guarantee that requests from U.S. federal or state regulators or agencies to investigate or inspect our operations will be
honored by us, by entities who provide services to us or with whom we associate, without violating PRC legal requirements, particularly
those entities that are located within China. Furthermore, under the current PRC laws, an on-site inspection of our facilities by any
of these regulators may be limited or prohibited.
There are uncertainties under
the PRC laws relating to the procedures for U.S. regulators to investigate and collect evidence from companies located in the PRC.
Shareholder claims that are common
in the United States, including securities law class actions and fraud claims, generally are difficult to pursue as a matter of law or
practicality in China. For example, in China, there are significant legal and other obstacles to obtaining information needed for shareholder
investigations or litigation outside China or otherwise with respect to foreign entities. Although the local authorities in China may
establish a regulatory cooperation mechanism with the securities regulatory authorities of another country or region to implement cross-border
supervision and administration, such regulatory cooperation with the securities regulatory authorities in the Unities States have not
been efficient in the absence of mutual and practical cooperation mechanism. According to Article 177 of the PRC Securities Law, which
became effective in March 2020, or Article 177, the securities regulatory authority of the State Council may collaborate with securities
regulatory authorities of other countries or regions in order to monitor and oversee cross border securities activities. Article 177 further
provides that overseas securities regulatory authorities are not allowed to carry out investigation and evidence collection directly within
the territory of the PRC, and that any Chinese entities and individuals are not allowed to provide documents or materials related to securities
business activities to overseas agencies without prior consent of the securities regulatory authority of the State Council and the competent
departments of the State Council.
Our principal business operations
are conducted in the PRC. In the event that the U.S. regulators carry out investigations on us and there is a need to conduct investigation
or collect evidence within the territory of the PRC, the U.S. regulators may not be able to carry out such investigation or evidence collection
directly in the PRC under the PRC laws. The U.S. regulators may consider cross-border cooperation with securities regulatory authority
of the PRC by way of judicial assistance, diplomatic channels or regulatory cooperation mechanism established with the securities regulatory
authority of the PRC. However, there is no assurance that the U.S. regulators could succeed in establishing such cross-border cooperation
in a specific case or could establish the cooperation in a timely manner. If U.S. regulators are unable to conduct such investigations,
such U.S. regulators may determine to suspend and ultimately delist our ordinary shares from the Nasdaq Capital Market or choose to suspend
or de-register our SEC registration.
Uncertainties with respect
to China’s legal system could materially and adversely affect us.
There are risks arising from the
legal system in China, including risks and uncertainties regarding the enforcement of laws. In particular, there are uncertainties regarding
the interpretation and enforcement of PRC laws, rules and regulations, and changes in policies, laws, rules and regulations in the PRC
could adversely affect us. Most of our operations are conducted in the PRC through our subsidiaries, the VIE and its subsidiaries, and
are governed by PRC laws, rules and regulations. The PRC legal system is a civil law system based on written statutes. Unlike the common
law system, prior court decisions under the civil law system may be cited for reference but have limited precedential value.
In 1979, the PRC government began
to promulgate a comprehensive system of laws and regulations governing economic matters in general. The overall effect of legislation
over the past three decades has significantly enhanced the protections afforded to various forms of foreign investments in China. However,
PRC law still restricts certain foreign investments in China, and such laws are continually evolving, as more fully described under “Item
4. Information on the Company – B. Business Overview – Regulations – Regulations Relating to Foreign Investment”.
China has not developed a fully integrated legal system, and recently enacted laws and regulations may not sufficiently cover all aspects
of economic activities in China. In particular, the interpretation and enforcement of these laws and regulations involve uncertainties.
Further, rules and regulations in China can change quickly with little advance notice. In particular, because these laws, rules and regulations
are relatively new and quickly evolving, and because of the limited number of published decisions and the non-precedential nature of these
decisions, and because the laws, rules and regulations often give the relevant regulator certain discretion in how to enforce them, the
interpretation and enforcement of these laws, rules and regulations involve uncertainties and can be inconsistent and unpredictable.
Since PRC administrative and court
authorities have significant discretion in interpreting and implementing statutory provisions and contractual terms, it may be difficult
to evaluate the outcome of administrative and court proceedings and the level of legal protection we enjoy. These uncertainties may affect
our judgment on the relevance of legal requirements and our ability to enforce our contractual arrangements and rights, including under
the Contractual Arrangements, or tort claims. In addition, the regulatory uncertainties may be exploited through unmerited or frivolous
legal actions or threats in attempts to extract payments or benefits from us.
Furthermore, the PRC legal system
is based in part on government policies and internal rules, some of which are not published on a timely basis or at all and may have a
retroactive effect. As a result, we may not be aware of our violation of any of these policies and rules until sometime after the violation,
which could result in a material change in our operations and/or the value of our ordinary shares. In addition, any administrative and
court proceedings in China may be protracted, resulting in substantial costs and diversion of resources and management attention. Further,
such evolving laws and regulations and the inconsistent enforcement thereof could also lead to failure to obtain or maintain licenses
and permits to do business in China, which would adversely affect us.
Our business generates and
processes a large amount of data, and we are required to comply with PRC and other applicable laws relating to privacy and cybersecurity.
The improper use or disclosure of data could have a material and adverse effect on our business and prospects.
Our business generates and processes
a large quantity of data. We face risks inherent in handling and protecting a large volume of data. In general, we expect that data security
and data protection compliance will receive greater attention and focus from regulators, both domestically and globally, as well as attract
continued or greater public scrutiny and attention going forward, which could increase our compliance costs and subject us to heightened
risks and challenges associated with data security and protection. If we are unable to manage these risks, we could become subject to
penalties, including fines, suspension of business and revocation of required licenses, and our reputation and results of operations could
be materially and adversely affected.
The PRC regulatory and enforcement
regime with regard to data security and data protection is evolving and may be subject to different interpretations or significant changes.
Moreover, different PRC regulatory bodies, including the Standing Committee of the National People’s Congress, or the SCNPC, the
Ministry of Industry and Information Technology, or the MIIT, the CAC, the Ministry of Public Security, or the MPS and State Administration
of Market Regulation, or the SAMR, have enforced data privacy and protections laws and regulations with varying standards and applications.
See “Item 4. Information on the Company—B. Business Overview—Regulations—Regulations Relating to Information Security
and Privacy Protection.” Compliance with the PRC Cybersecurity Law, the PRC National Security Law, the Data Security Law, the Personal
Information Protection Law, the Cybersecurity Review Measures, as well as additional laws and regulations that may come into effect in
the future, including the Measures for the Security Assessment of Cross-border Data Transmission and other data security and personal
information protection laws and regulations, may result in a significant increase in our compliance costs, force us to change our business
practices, adversely affect our business performance as well as subject us to negative publicity, which could harm our reputation among
users and negatively affect the trading price of our securities. As many of these laws and regulations have not come into effect yet,
or only came into effect recently, there are uncertainties with respect to how they will be interpreted, implemented and enforced in practice,
and we may be subject to regulatory investigations, fines, suspension of businesses and revocation of licenses.
As of the date of this annual report,
we, our subsidiaries and the VIE, are not covered by permissions requirements from the CAC or any other governmental agency that is required
to approve the VIE’s operations, as we, our subsidiaries and the VIE (i) are not required to go through cybersecurity review by
the CAC, and (ii) have not received or were denied any such requisite permissions or approvals by any PRC authority. However, considering
that the interpretation and application of data protection laws are often uncertain, in flux and complicated, and the regulatory framework
in China for the protection of information in cyberspace is evolving quickly, we cannot assure you that we would be able to fully comply
with them. Any failure to or delay in clearing such review process would subject us to restrictions and penalties imposed by the CAC or
other PRC regulatory authorities, which could include fines and penalties on our operations in China, delays of or restrictions on the
repatriation of the proceeds from our offshore offerings into China, or other actions that could materially and adversely affect our business,
financial condition, results of operations, and prospects, as well as the trading price of our securities.
The following are examples of certain
recent PRC regulatory activities in this area:
Cybersecurity and Data Security
In June 2021, the SCNPC promulgated
the Data Security Law, which took effect in September 2021. The Data Security Law, among other things, provides for security review procedure
for data-related activities that may affect national security. The Data Security Law prohibits entities and individuals in China from
providing any foreign judicial or law enforcement authority with any data stored in China without approval from competent PRC authority,
and sets forth the legal liabilities of entities and individuals found to be in violation of their data protection obligations, including
rectification order, warning, fines, suspension of relevant business, and revocation of business permits or licenses. In July 2021, the
state council promulgated the Regulations on Protection of Critical Information Infrastructure, which became effective on September 1,
2021. Pursuant to this regulation, critical information infrastructure means key network facilities or information systems of critical
industries or sectors, such as public communication and information service, energy, transportation, water conservation, finance, public
services, e-government affairs and national defense science, the damage, malfunction or data leakage of which may endanger national security,
people’s livelihoods and the public interest. In December 2021, the CAC, together with other authorities, jointly promulgated the
Cybersecurity Review Measures, which became effective on February 15, 2022 and replaces its predecessor regulation. Pursuant to the Cybersecurity
Review Measures, critical information infrastructure operators that procure internet products and services must be subject to the cybersecurity
review if their activities affect or may affect national security. The Cybersecurity Review Measures further stipulates that network platform
operators that hold personal information of over one million users must apply with the Cybersecurity Review Office for a cybersecurity
review before any public listing on a foreign stock exchange. As of the date of this annual report, no detailed rules or implementation
rules have been issued by any authority and we have not been informed that we are a critical information infrastructure operator by any
government authorities. Furthermore, the exact scope of “critical information infrastructure operators” under the current
regulatory regime remains unclear, and the PRC government authorities may have wide discretion in the interpretation and enforcement of
the applicable laws. Therefore, it is uncertain whether we would be deemed to be a critical information infrastructure operator under
PRC law. If we are deemed to be a critical information infrastructure operator under the PRC cybersecurity laws and regulations, we may
be subject to obligations in addition to what we have fulfilled under the PRC cybersecurity laws and regulations.
In November 2021, the CAC released
the Draft Administration Regulations on Cyber Data Security. The Draft Administration Regulations on Cyber Data Security provide that
data processors refer to individuals or organizations that, during their data processing activities such as data collection, storage,
utilization, transmission, publication and deletion, have autonomy over the purpose and the manner of data processing. In accordance with
the Draft Administration Regulations on Cyber Data Security, data processors shall apply for a cybersecurity review for certain activities,
including, among other things,(i) the listing in a foreign country of data processors that process the personal information of more than
one million users and (ii) any data processing activity that affects or may affect national security. However, there have been no clarifications
from the relevant authorities as of the date of this annual report as to the standards for determining whether an activity is one that
“affects or may affect national security.” In addition, the Draft Administration Regulations on Cyber Data Security requires
that data processors that process “important data” or are listed overseas must conduct an annual data security assessment
by itself or commission a data security service provider to do so, and submit the assessment report of the preceding year to the municipal
cybersecurity department by the end of January each year. As of the date of this annual report, the Draft Administration Regulations on
Cyber Data Security was released for public comment only, and their respective provisions and anticipated adoption or effective date may
be subject to change with substantial uncertainty. In light of the fact that the interpretation and application of data protection laws
are often uncertain, in flux and complicated, it is possible that existing or newly introduced laws and regulations, or their interpretation,
application or enforcement, could significantly affect the value of our data, force us to change our data collection, data use and other
business practices, cause us to incur significant compliance costs, and subject us to regulatory investigations, fines, suspension of
businesses and revocation of licenses, which may materially and adversely affect our business, financial condition, results of operations,
and prospects, as well as the trading price of our securities. Furthermore, if such regulations were to be adopted in their current form,
given that our business generates and processes a large quantity of data, we may be subject to additional regulatory obligations with
respect to data security, and may face challenges in addressing their requirements and amending our internal data processing policies
and practices to ensure compliance therewith.
Moreover, on July 7, 2022, the
CAC promulgated the Measures for the Security Assessment of Cross-border Data Transmission, which will come into effect on September 1,
2022. According to these measures, personal data processors will be subject to security assessment conducted by the CAC prior to any cross-border
transfer of data if the transfer involves (i) important data; (ii) personal information transferred overseas by operators of critical
information infrastructure or a data processor that has processed personal data of more than one million persons; (iii) personal information
transferred overseas by a data processor who has already provided personal data of 100,000 persons or sensitive personal data of 10,000
persons overseas since January 1 of last year; or (iv) other circumstances as requested by the CAC. According to the official interpretation
of the CAC, the Measures for the Security Assessment of Cross-border Data Transmission cover (1) overseas transmission and storage by
data processors of data generated during PRC domestic operations, and (2) access to or use of the data collected and generated by data
processors and stored in the PRC by overseas institutions, organizations or individuals. Furthermore, any cross-border data transfer activities
conducted in violation of the Measures for the Security Assessment of Cross-border Data Transmission before the effectiveness of these
measures are required to be rectified by March 2023. As of the date of this annual report, these measures have not taken effect, and substantial
uncertainties still exist with respect to the interpretation and implementation of these measures in practice and how they will affect
our business operations. Despite the fact that we do not collect or process personal data of more than one million persons, nor collect
or process personal data of 100,000 persons or sensitive personal data of 10,000 persons, considering that the interpretation and application
of data protection laws are often uncertain, in flux and complicated, if we were found by the regulatory authorities to have failed to
comply with the applicable rules and regulations on cyber security, we would be subject to warnings, fines, confiscation of illegal revenue,
revocation of licenses, cancellation of filings, or even criminal liability and our business, results of operations and financial condition
would also be adversely affected. Furthermore, in light of the evolving regulatory framework in China for the protection of information
in cyberspace, we may be subject to uncertainties of and adjustments to our business practices, which may incur additional operating expenses
and adversely affect our results of operations and financial condition.
Although as of the date of this
annual report, we, our subsidiaries and the VIE, are not covered by permissions requirements from the CAC or any other governmental agency
that is required to approve the VIE’s operations, considering the uncertainty of the interpretation and application of data protection
laws, we will closely monitor and assess any development in the rule-making process. To address the concerns brought by the recently issued
laws and regulations on data privacy and security, we are taking a more prudent approach in business operation and believe we can reduce
our risk of exposure related to the implementation of these laws and regulations to a certain extent by the following measures:
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Pay close attention to the
latest trends in regulatory development and maintain continuous communication with the relevant regulatory authorities; |
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Enhance and improve the data
processing activities in accordance with the latest regulatory requirements; |
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Adopt additional security measures
and internal control system to protect the customer data from the risks of data leakage, theft and destruction and illegal control, and
make advanced preparations in light of the regulatory development; and |
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Continue to improve cybersecurity
awareness in our future network development and deployment. |
Although we are making efforts
to comply with the applicable laws, regulations and standards, there can be no assurance that our measures will be effective and sufficient
under the foregoing rules and regulations. If we were found by the regulatory authorities to have failed to comply with the applicable
rules and regulations on cyber security, we would be subject to warnings, fines, confiscation of illegal revenue, revocation of licenses,
cancellation of filings, or even criminal liability and our business, results of operations and financial condition would also be adversely
affected.
Personal Information and Privacy
In August 2021, the SCNPC promulgated
the Personal Information Protection Law, which integrates the scattered rules with respect to personal information rights and privacy
protection and took effect on November 1, 2021. We update our privacy policies from time to time to meet the latest regulatory requirements
of PRC government authorities and adopt technical measures to protect data and ensure cybersecurity in a systematic way. Nonetheless,
the Personal Information Protection Law elevates the protection requirements for personal information processing, and many specific requirements
of this law remain to be clarified by the regulatory authorities, and courts in practice. We may be required to make further adjustments
to our business practices to comply with the personal information protection laws and regulations.
Many of the data-related legislations
are relatively new and certain concepts thereunder remain subject to interpretation by the regulators. If any data that we possess belongs
to data categories that are subject to heightened scrutiny, we may be required to adopt stricter measures for protection and management
of such data. The Cybersecurity Review Measures and the Draft Administration Regulations on Cyber Data Security remain unclear on whether
the relevant requirements will be applicable to companies that are already listed in the United States, such as us. We cannot predict
the impact of the Cybersecurity Review Measures and the Draft Administration Regulations on Cyber Data Security, if any, at this stage,
and we will closely monitor and assess any development in the rule-making process. If the Cybersecurity Review Measures and the enacted
version of the Draft Administration Regulations on Cyber Data Security mandate clearance of cybersecurity review and other specific actions
to be taken by issuers like us, we face uncertainties as to whether these additional procedures can be completed by us timely, or at all,
which may subject us to government enforcement actions and investigations, fines, penalties or suspension of our non-compliant operations,
and materially and adversely affect our business and results of operations. As of the date of this annual report, we have not been involved
in any formal investigations on cybersecurity review made by the CAC on such basis. In general, compliance with the existing PRC laws
and regulations, as well as additional laws and regulations that PRC regulatory bodies may enact in the future, related to data security
and personal information protection, may be costly and result in additional expenses to us, and subject us to negative publicity, which
could harm our reputation and business operations. There are also uncertainties with respect to how such laws and regulations will be
implemented and interpreted in practice.
The approval of, or report
and fillings with the CSRC or other PRC government authorities may be required in connection with our offshore offerings under PRC law,
and, if required, we cannot predict whether or for how long we will be able to obtain such approval or complete such filing and report
process.
The Regulations on Mergers and
Acquisitions of Domestic Enterprises by Foreign Investors, or the M&A Rules, adopted by six PRC regulatory agencies in 2006 and amended
in 2009, requires an overseas special purpose vehicle formed for listing purposes through acquisitions of PRC domestic companies and controlled
by PRC persons or entities to obtain the approval of the CSRC prior to the listing and trading of such special purpose vehicle’s
securities on an overseas stock exchange. The interpretation and application of the regulations remain unclear, and our offshore offerings
may ultimately require approval of the CSRC. If the CSRC approval is required, it is uncertain whether we can or how long it will take
us to obtain the approval and, even if we obtain such CSRC approval, the approval could be rescinded. Any failure to obtain or delay in
obtaining the CSRC approval for any of our offshore offerings, or a rescission of such approval if obtained by us, would subject us to
sanctions imposed by the CSRC or other PRC regulatory authorities, which could include fines and penalties on our operations in China,
restrictions or limitations on our ability to pay dividends outside of China, and other forms of sanctions that may materially and adversely
affect our business, financial condition, and results of operations.
On July 6, 2021, the relevant PRC
government authorities issued Opinions on Strictly Cracking Down Illegal Securities Activities in Accordance with the Law. These opinions
emphasized the need to strengthen the administration over illegal securities activities and the supervision on overseas listings by China-based
companies and proposed to take effective measures, such as promoting the construction of relevant regulatory systems to deal with the
risks and incidents faced by China-based overseas-listed companies.
On February 17, 2023, the CSRC released the Overseas Listing Trial Measures,
effective March 31, 2023. The Overseas Listing Trial Measures establish a new filing-based regime to regulate overseas offerings and listings
by domestic companies. According to the Overseas Listing Trial Measures, PRC domestic companies that seek to offer and list securities
in overseas markets, either in direct or indirect means, are required to fulfill the filing procedure with the CSRC and report relevant
information. According to the Overseas Listing Trial Measures, companies that have already offered shares or been listed overseas prior
to the implementation of such new regulations qualify as “Stock Enterprises”, and Stock Enterprises are not required to apply
for the filing immediately until a subsequent overseas offering or listing occurs. However, the Overseas Listing Trial Measures, among
others, require the issuer or its main operational entity in the PRC to file with the CSRC for its follow-on securities offerings in the
same offshore market within three business days after the completion of such offerings, and file with the CSRC for its offerings or listing
in offshore stock market other than the stock market of its initial public offering or listing within three business days after the submission
of offering application outside mainland China. Furthermore, a listed company should report material events to the CSRC within three business
days after the occurrence and announcement of certain events, including, among others, the change of control, investigation or penalties
imposed by relevant authorities, the change of listing status or the transfer of listing board. Failure to comply with the filing or reporting
requirements for any of our subsequent offering, listing or any other capital raising activities may result in administrative penalties,
such as order to rectify, warnings, fines and other penalties on us, our direct or indirect shareholders and our management. Given the
uncertainties surrounding the latest CSRC filing requirements at this stage, we cannot assure you that we will be able to complete the
filings and fully comply with the relevant new rules on a timely basis, or at all. Nor can we assure you that any new rules or regulations
promulgated in the future will not impose additional requirements on us. As of the date of this annual report, we have not received any
formal inquiry, notice, warning, sanction, or any regulatory objection from the CSRC with respect to the Overseas Listing Trial Measures.
On February 24, 2023, the CSRC,
Ministry of Finance of the PRC, National Administration of State Secrets Protection and National Archives Administration of China jointly
revised the Provisions on Strengthening Confidentiality and Archives Administration for Overseas Securities Offering and Listing, which
was issued by the CSRC, National Administration of State Secrets Protection and National Archives Administration of China in 2009, or
the Provisions. The revised Provisions were issued under the title of “Provisions on Strengthening Confidentiality and Archives
Administration of Overseas Securities Offering and Listing by Domestic Companies”, or the Confidentiality and Archives Provisions,
which came into effect on March 31, 2023 together with the Overseas Listing Trial Measures. One of the major revisions as reflected in
the Confidentiality and Archives Provisions is expanding application to cover indirect overseas offering and listing, as is consistent
with the Overseas Listing Trial Measures. The Confidentiality and Archives Provisions require that, among other things, (a) a domestic
company that plans to, either directly or through its overseas listed entity, publicly disclose or provide to relevant individuals or
entities including securities companies, securities service providers and overseas regulators, any documents and materials that contain
state secrets or working secrets of government agencies, shall first obtain approval from competent authorities according to laws, and
file with the secrecy administrative department at the same level; and (b) a domestic company that plans to, either directly or through
its overseas listed entity, publicly disclose or provide to relevant individuals and entities including securities companies, securities
service providers and overseas regulators, any other documents and materials that, if leaked, will be detrimental to national security
or public interest, shall strictly fulfill relevant procedures stipulated by applicable national regulations. Any failure or perceived
failure by us or our PRC subsidiaries to comply with the above confidentiality and archives administration requirements under the Confidentiality
and Archives Provisions and other relevant PRC laws and regulations may subject the relevant entities to legal liabilities, including
criminal liabilities.
In addition, we cannot assure you
that any new rules or regulations promulgated in the future will not impose additional requirements on us. If it is determined in the
future that approval and filing from the CSRC or other regulatory authorities or other procedures, including the cybersecurity review
under the Cybersecurity Review Measures and the Draft Administration Regulations on Cyber Data Security (if implemented), are required
for our offshore offerings, it is uncertain whether we can or how long it will take for us to obtain such approval or complete such filing
procedures and any such approval or filing could be rescinded or rejected. Any failure to obtain or delay in obtaining such approval or
completing such filing procedures for our offshore offerings, or a rescission of any such approval or filing if obtained by us, may subject
us to sanctions by the CSRC or other PRC regulatory authorities for our offshore offerings. These regulatory authorities may impose fines
and penalties on our operations in China, limit our ability to pay dividends outside of China, limit our operating privileges in China,
delay or restrict the repatriation of the proceeds from our offshore offerings into China or take other actions that could materially
and adversely affect our business, financial condition, results of operations, and prospects, as well as the trading price of our listed
securities. The CSRC or other PRC regulatory authorities also may take actions requiring us, or making it advisable for us, to halt our
offshore offerings before settlement and delivery of the shares offered. Consequently, if investors engage in market trading or other
activities in anticipation of and prior to settlement and delivery, they do so at the risk that settlement and delivery may not occur.
In addition, if the CSRC or other regulatory authorities later promulgate new rules or explanations requiring that we obtain their approvals
or accomplish the required filing or other regulatory procedures for our prior offshore offerings, we may be unable to obtain a waiver
of such approval requirements, if and when procedures are established to obtain such a waiver. Any uncertainties or negative publicity
regarding such approval requirement could materially and adversely affect our business, prospects, financial condition, reputation, and
the trading price of our listed securities. Our failure to obtain or maintain any requisite approvals may have a material adverse effect
on our ability to continue as a going concern, and could result in a loss of your entire investment.
We may be classified
as a “PRC resident enterprise” for PRC enterprise income tax purposes, which could result in unfavorable tax consequences
to us and our non-PRC shareholders.
Under
the PRC Enterprise Income Tax Law and its implementation rules, an enterprise established outside of the PRC with a “de facto management
body” within the PRC is considered a resident enterprise and will be subject to enterprise income tax on its global income at the
rate of 25%. The related implementation rules define the term “de facto management body” as the body that exercises full
and substantial control over, and overall management of, the business, productions, personnel, accounts and properties of an enterprise.
In April 2009, the State Administration of Taxation, or the SAT, issued a circular, known as Circular 82, which provides certain specific
criteria for determining whether the “de facto management body” of a PRC-controlled enterprise that is incorporated offshore
is located in China. Although Circular 82 only applies to offshore enterprises controlled by PRC enterprises or PRC enterprise groups,
not those controlled by PRC individuals or foreigners, the criteria set forth in Circular 82 may reflect the SAT’s general position
on how the “de facto management body” test should be applied in determining the tax resident status of all offshore enterprises.
According to Circular 82, an offshore-incorporated enterprise controlled by a PRC enterprise or a PRC enterprise group will be regarded
as a PRC tax resident by virtue of having its “de facto management body” in China. It will be subject to PRC enterprise income
tax on its global income only if all of the following conditions are met: (i) the primary location of the day-to-day operational management
is in the PRC; (ii) decisions relating to the enterprise’s financial and human resource matters are made or are subject to approval
by organizations or personnel in the PRC; (iii) the enterprise’s primary assets, accounting books and records, company seals, and
board and shareholder resolutions are located or maintained in the PRC; and (iv) at least 50% of voting board members or senior executives
habitually reside in the PRC.
We believe none of our entities outside of China is
a PRC resident enterprise for PRC tax purposes. However, the tax resident status of an enterprise is subject to determination by the PRC
tax authorities and uncertainties remain with respect to the interpretation of the term “de facto management body.” As substantially
all of our management members are based in China, it remains uncertainties how the tax residency rule would apply in our case. If the
PRC tax authorities determine that we or any of our subsidiaries outside of China is a PRC resident enterprise for PRC enterprise income
tax purposes, then we or such subsidiary could be subject to PRC tax at a rate of 25% on its worldwide income, which could materially
reduce our net income. In addition, we are also subject to PRC enterprise income tax reporting obligations. Furthermore, if the PRC tax
authorities determine that we are a PRC resident enterprise for enterprise income tax purposes, dividends paid by us and gains realized
on the sale or other disposition of our ordinary shares may be subject to PRC tax, at a rate of 10% in the case of non-PRC enterprises
or 20% in the case of non-PRC individuals (in each case, subject to the provisions of any applicable tax treaty), if such dividends and
gains are deemed to be from PRC sources. It is unclear whether non-PRC shareholders of our company would be able to claim the benefits
of any tax treaties between their country of tax residence and the PRC in the event that we are treated as a PRC resident enterprise.
Any such tax may reduce the returns on your investment in our ordinary shares.
Changes in international
trade policies, trade disputes, barriers to trade, or the emergence of a trade war may dampen growth in China and may have a material
adverse effect on our business.
Political events, international
trade disputes, and other business interruptions could harm or disrupt international commerce and the global economy, and could have a
material adverse effect on us and our customers, service providers, and other partners. International trade disputes could result in tariffs
and other protectionist measures which may materially and adversely affect our business. Tariffs could increase the cost of the goods
and products which could affect customers’ spending levels. In addition, political uncertainty surrounding international trade disputes
and the potential of the escalation to trade war and global recession could have a negative effect on customer confidence, which could
materially and adversely affect our business. We may have also access to fewer business opportunities, and our operations may be negatively
impacted as a result. In addition, the current and future actions or escalations by either the United States or China that affect trade
relations may cause global economic turmoil and potentially have a negative impact on our markets, our business, or our results of operations,
and we cannot provide any assurances as to whether such actions will occur or the form that they may take.
You may experience difficulties
in effecting service of legal process, enforcing foreign judgments, including those obtained in the U.S., or bringing actions in China
against us or our management based on foreign laws.
We are a holding company incorporated
under the laws of the Cayman Islands. We conduct substantially all of our operations in China and substantially all of our assets are
located in China. In addition, all our senior employees reside within China for a significant portion of the time and most are PRC residents.
As a result, it may be difficult for our shareholders to effect service of process upon us or those persons inside mainland China, including
our management. In addition, China does not have treaties providing for the reciprocal recognition and enforcement of judgments of courts
with the Cayman Islands and many other countries and regions. Therefore, recognition and enforcement in China of judgments of a court
in any of these non-PRC jurisdictions, including the U.S., in relation to any matter not subject to a binding arbitration provision may
be difficult or impossible.
We may rely on dividends
and other distributions on equity paid by our PRC subsidiaries to fund any cash and financing requirements we may have, and any limitation
on the ability of our PRC subsidiaries to make payments to us could have a material and adverse effect on our ability to conduct our business.
We are a Cayman Islands holding
company and we rely principally on dividends and other distributions on equity from our PRC subsidiaries for our cash requirements, including
for services of any debt we may incur. Our PRC subsidiaries’ ability to distribute dividends is based upon its distributable earnings.
Current PRC regulations permit our PRC subsidiaries to pay dividends to its respective shareholders only out of their accumulated profits,
if any, determined in accordance with PRC accounting standards and regulations. In addition, each of our PRC subsidiaries is required
to set aside at least 10% of its after-tax profits each year, if any, to fund a statutory reserve until such reserve reaches 50% of its
registered capital. Each of our PRC subsidiaries as a FIE is also required to further set aside a portion of its after-tax profits to
fund the employee welfare fund, although the amount to be set aside, if any, is determined at its discretion. These reserves are not distributable
as cash dividends. If our PRC subsidiaries incur debt on their own behalf in the future, the instruments governing the debt may restrict
their ability to pay dividends or make other payments to us. Any limitation on the ability of our PRC subsidiaries to distribute dividends
or other payments to their respective shareholders could materially and adversely limit our ability to grow, make investments or acquisitions
that could be beneficial to our businesses, pay dividends or otherwise fund and conduct our business.
In addition, the Enterprise Income
Tax Law, or EIT Law, and its implementation rules provide that a withholding tax rate of up to 10% will be applicable to dividends payable
by Chinese companies to non-PRC-resident enterprises unless otherwise exempted or reduced according to treaties or arrangements between
the PRC central government and governments of other countries or regions where the non-PRC resident enterprises are incorporated.
Pursuant to a special arrangement
between Hong Kong and China, such rate may be reduced to 5% if a Hong Kong resident enterprise owns more than 25% of the equity interest
in the PRC company. Under the Notice of the State Taxation Administration on Issues regarding the Administration of the Dividend Provision
in Tax Treaties promulgated in 2009, the taxpayer needs to satisfy certain conditions to enjoy the benefits under a tax treaty. These
conditions include, but are not limited to: (i) the taxpayer must be the beneficial owner of the relevant dividends, and (ii) the corporate
shareholder to receive dividends from the PRC subsidiaries must have met the direct ownership thresholds during the 12 consecutive months
preceding the receipt of the dividends. Further, the STA promulgated the Announcement of the Certain Issues with Respect to the “Beneficial
Owner” in Tax Treaties in 2018, which sets forth certain detailed factors in determining “beneficial owner” status,
and specifically, if an applicant’s business activities do not constitute substantive business activities, the applicant will not
qualify as a “beneficial owner.” Entitlement to a lower tax rate on dividends according to tax treaties or arrangements between
the PRC central government and governments of other countries or regions is subject to the Administrative Measures for Non-Resident Taxpayers
to Enjoy Treatments under Tax Treaties promulgated by the STA on October 14, 2019 and became effective from January 1, 2020, which provides
that non-resident enterprises are not required to obtain pre-approval from the relevant tax authority in order to enjoy the reduced withholding
tax. Instead, non-resident enterprises and their withholding agents may, by self-assessment and on confirmation that the prescribed criteria
to enjoy the tax treaty benefits are met, directly apply the reduced withholding tax rate, collect and retain relevant materials for reference
in accordance with these treaties and accept supervision and management from the tax authorities.
PRC regulation of loans to
and direct investment in PRC entities by offshore holding companies and governmental control of currency conversion may restrict or prevent
us from using the proceeds of our initial public offering to make loans or additional capital contributions to our PRC subsidiaries, which
could materially and adversely affect our liquidity and our ability to fund and expand our business.
Any funds we transfer to our PRC
subsidiaries, either as a shareholder loan or as an increase in registered capital, are subject to approval by or registration with relevant
governmental authorities in China. According to the relevant PRC regulations on FIEs in China, capital contributions to our PRC subsidiaries
are subject to the requirement of making necessary filings in the Foreign Investment Comprehensive Management Information System and registration
with other governmental authorities in China. In addition, (a) any foreign loan procured by our PRC subsidiaries is required to be registered
with SAFE or its local branches, and (b) our PRC subsidiaries may not procure loans which exceed the statutory limits. Any medium-or long-
term loan to be provided by us to our PRC subsidiaries must be filed and registered with the National Development and Reform Commission,
or NDRC and the SAFE or its local branches. We may not obtain these government approvals or complete such registrations on a timely basis,
with respect to future capital contributions or foreign loans by us to our PRC subsidiaries. If we fail to receive such approvals or complete
such registration, our ability to use the proceeds of our initial public offering and to capitalize our PRC operations may be negatively
affected, which could materially and adversely affect our liquidity and our ability to fund and expand our business.
In 2008, SAFE promulgated the Circular
on the Relevant Operating Issues Concerning the Improvement of the Administration of the Payment and Settlement of Foreign Currency Capital
of Foreign-Invested Enterprises, or SAFE Circular 142. SAFE Circular 142 regulates the conversion by FIEs of foreign currency into Renminbi
by restricting the usage of converted Renminbi. SAFE Circular 142 provides that any Renminbi capital converted from registered capitals
in foreign currency of FIEs may only be used for purposes within the business scopes approved by PRC governmental authority and such Renminbi
capital may not be used for equity investments within China unless otherwise permitted by PRC law. In addition, the SAFE strengthened
its oversight of the flow and use of Renminbi capital converted from registered capital in foreign currency of FIEs. The use of such Renminbi
capital may not be changed without SAFE approval, and such Renminbi capital may not in any case be used to repay Renminbi loans if the
proceeds of such loans have not been utilized. On July 4, 2014, SAFE issued the Circular of the SAFE on Relevant Issues Concerning the
Pilot Reform in Certain Areas of the Administrative Method of the Conversion of Foreign Exchange Funds by Foreign-invested Enterprises,
or SAFE Circular 36, which launched the pilot reform of administration regarding conversion of foreign currency registered capitals of
FIEs in 16 pilot areas. According to SAFE Circular 36, some of the restrictions under SAFE Circular 142 will not apply to the settlement
of the foreign exchange capitals of an ordinary FIE in the pilot areas, and such FIE is permitted to use Renminbi converted from its foreign-currency
registered capital to make equity investments in the PRC within and in accordance with the authorized business scope of such FIEs, subject
to certain registration and settlement procedure as set forth in SAFE Circular 36. On March 30, 2015, the SAFE promulgated the Circular
on Reforming the Management Approach Regarding the Foreign Exchange Capital Settlement of Foreign-Invested Enterprises, or SAFE Circular
19. SAFE Circular 19 took effect as of June 1, 2015 and superseded SAFE Circular 36 and SAFE Circular 142 on the same date. SAFE Circular
19 launched a nationwide reform of the administration of the settlement of the foreign exchange capitals of FIEs and allows FIEs to settle
their foreign exchange capital at their discretion, but continues to prohibit FIEs from using the Renminbi fund converted from their foreign
exchange capitals for expenditure beyond their business scopes, providing entrusted loans or repaying loans between non-financial enterprises.
Violations of these Circulars could result in severe monetary or other penalties. SAFE Circular 19 may significantly limit our ability
to use transfer any foreign currency we hold, including the net proceeds of our initial public offering to fund the establishment of new
entities in China by our subsidiaries, to invest in or acquire any other PRC companies through our PRC subsidiaries, or to establish variable
interest entities in the PRC, which may materially and adversely affect our business, financial condition and results of operations. In
light of the various requirements imposed by PRC regulations on loans to and direct investment in PRC entities by offshore holding companies,
we cannot assure you that we will be able to complete the necessary registration or obtain the necessary approval on a timely basis, or
at all. If we fail to complete the necessary registration or obtain the necessary approval, our ability to make loans or equity contributions
to our PRC subsidiaries may be negatively affected, which could materially and adversely affect our PRC subsidiaries’ liquidity
and its ability to fund its working capital and expansion projects and meet its obligations and commitments.
Discontinuation of
any of the preferential tax treatments available to us or imposition of any additional taxes could adversely affect our financial condition
and results of operations.
The EIT Law and its implementation
rules, effective 2008, unified the previously existing separate income tax laws for domestic enterprises and FIEs and adopted a unified
25% enterprise income tax, or the EIT, rate applicable to all resident enterprises in China, subject to certain exceptions. In addition,
certain enterprises may enjoy a preferential EIT rate of 15% under the EIT Law if they qualify as High and New Technology Enterprise,
or HNTE, subject to various qualification criteria. For example, in 2021, Infobird Beijing qualified as a HNTE and was eligible for a
15% preferential tax rate effective for two years starting from 2021 to 2023. If Infobird Beijing fails to maintain or renew its HNTE
status, its applicable EIT rate may be increased to 25%, which could have a material adverse effect on our financial condition and results
of operations.
Fluctuations in exchange
rates could have a material and adverse effect on our results of operations and the value of your investment.
The value of the Renminbi against
the U.S. dollar and other currencies may fluctuate and is affected by, among other things, changes in political and economic conditions
in China and by China’s foreign exchange policies. On July 21, 2005, the PRC government changed its decade-old policy of pegging
the value of the Renminbi to the U.S. dollar, and the Renminbi appreciated more than 20% against the U.S. dollar over the following three
years. Between July 2008 and June 2010, this appreciation halted and the exchange rate between the Renminbi and the U.S. dollar remained
within a narrow band. Since June 2010, the Renminbi has fluctuated against the U.S. dollar, at times significantly and unpredictably.
On November 30, 2015, the Executive Board of the International Monetary Fund (IMF) completed the regular five-year review of the basket
of currencies that make up the Special Drawing Right, or the SDR, and decided that with effect from October 1, 2016, Renminbi is determined
to be a freely usable currency and will be included in the SDR basket as a fifth currency, along with the U.S. dollar, the Euro, the Japanese
yen and the British pound. With the development of the foreign exchange market and progress towards interest rate liberalization and Renminbi
internationalization, the PRC government may in the future announce further changes to the exchange rate system, and we cannot assure
you that the Renminbi will not appreciate or depreciate significantly in value against the U.S. dollar in the future. It is difficult
to predict how market forces or PRC or U.S. government policy may impact the exchange rate between the Renminbi and the U.S. dollar in
the future.
Significant revaluation of the
Renminbi may have a material and adverse effect on your investment. For example, to the extent that we need to convert U.S. dollars into
Renminbi for our operations, appreciation of the Renminbi against the U.S. dollar would have an adverse effect on the Renminbi amount
we would receive from the conversion. Conversely, if we decide to convert our Renminbi into U.S. dollars for the purpose of making payments
for dividends on our ordinary shares or for other business purposes, appreciation of the U.S. dollar against the Renminbi would have a
negative effect on the U.S. dollar amount available to us. In addition, appreciation or depreciation in the value of the Renminbi relative
to U.S. dollars would affect our financial results reported in U.S. dollar terms regardless of any underlying change in our business or
results of operations.
Very limited hedging options are
available in China to reduce our exposure to exchange rate fluctuations. To date, we have not entered into any hedging transactions in
an effort to reduce our exposure to foreign currency exchange risk. While we may decide to enter into hedging transactions in the future,
the availability and effectiveness of these hedges may be limited, and we may not be able to adequately hedge our exposure, or at all.
In addition, our currency exchange losses may be magnified by PRC exchange control regulations that restrict our ability to convert Renminbi
into foreign currency. As a result, fluctuations in exchange rates may have a material and adverse effect on your investment.
PRC governmental control
of currency conversion may limit our ability to utilize our net revenues effectively and affect the value of your investment.
The PRC government imposes controls
on the convertibility of the Renminbi into foreign currencies and, in certain cases, the remittance of currency into or out of China,
which essentially may restrict the ability to transfer funds into or out of China. We receive substantially all of our revenues in Renminbi.
Under our current corporate structure, our Cayman Islands holding company primarily relies on dividend payments from our PRC subsidiaries
to fund any cash and financing requirements we may have. Under existing PRC foreign exchange regulations, payments of current account
items, including profit distributions, interest payments and trade and service-related foreign exchange transactions, can be made in foreign
currencies without prior approval of the SAFE by complying with certain procedural requirements. Specifically, under the existing exchange
restrictions, without prior approval of SAFE, cash generated from the operations of our PRC subsidiaries in China may be used to pay dividends
to our company. However, approval from or registration with appropriate government authorities is required where Renminbi is to be converted
into foreign currency and remitted out of China to pay capital expenses such as the repayment of loans denominated in foreign currencies.
As a result, we need to obtain SAFE approval to use cash generated from the operations of our PRC subsidiaries to pay off their respective
debt in a currency other than Renminbi owed to entities outside China, or to make other capital expenditure payments outside China in
a currency other than Renminbi. The PRC government may at its discretion restrict access to foreign currencies for current account transactions
in the future. If the foreign exchange control system prevents us from obtaining sufficient foreign currencies to satisfy our foreign
currency demands, we may not be able to pay dividends in foreign currencies to our shareholders.
Certain PRC regulations may
make it more difficult for us to pursue growth through acquisitions.
Among other things, the Regulations
on Mergers and Acquisitions of Domestic Enterprises by Foreign Investors, or the M&A Rules, adopted by six PRC regulatory agencies
in 2006 and amended in 2009, established additional procedures and requirements that could make merger and acquisition activities by foreign
investors more time-consuming and complex. Such regulation requires, among other things, that the MOFCOM be notified in advance of any
change-of-control transaction in which a foreign investor acquires control of a PRC domestic enterprise or a foreign company with substantial
PRC operations, if certain thresholds under the Provisions on Thresholds for Prior Notification of Concentrations of Undertakings, issued
by the State Council in 2008, are triggered. Moreover, the Anti-Monopoly Law promulgated by the Standing Committee of the NPC which became
effective in 2008 requires that transactions which are deemed concentrations and involve parties with specified turnover thresholds must
be cleared by the MOFCOM before they can be completed. In addition, PRC national security review rules which became effective in September
2011 require acquisitions by foreign investors of PRC companies engaged in military related or certain other industries that are crucial
to national security be subject to security review before consummation of any such acquisition. In 2011, the General Office of the State
Council promulgated a Notice on Establishing the Security Review System for Mergers and Acquisitions of Domestic Enterprises by Foreign
Investors, also known as Circular 6, which officially established a security review system for mergers and acquisitions of domestic enterprises
by foreign investors. Further, MOFCOM promulgated the Regulations on Implementation of Security Review System for the Merger and Acquisition
of Domestic Enterprises by Foreign Investors, effective in September 2011, to implement Circular 6. Under Circular 6, a security review
is required for mergers and acquisitions by foreign investors having “national defense and security” concerns and mergers
and acquisitions by which foreign investors may acquire the “de facto control” of domestic enterprises with “national
security” concerns. Under the foregoing MOFCOM regulations, MOFCOM will focus on the substance and actual impact of the transaction
when deciding whether a specific merger or acquisition is subject to security review. If MOFCOM decides that a specific merger or acquisition
is subject to a security review, it will submit it to the Inter-Ministerial Panel, an authority established under Circular 6 led by the
NDRC, and MOFCOM under the leadership of the State Council, to carry out security review. The regulations prohibit foreign investors from
bypassing the security review by structuring transactions through trusts, indirect investments, leases, loans, control through contractual
arrangements or offshore transactions. There is no explicit provision or official interpretation stating that the merging or acquisition
of a company engaged in the software services business requires security review, and there is no requirement that acquisitions completed
prior to the promulgation of the Security Review Circular are subject to MOFCOM review. On December 19, 2020, the NDRC and the MOFCOM
jointly promulgated the Measures on the Security Review of Foreign Investment, effective on January 18, 2021, setting forth provisions
concerning the security review mechanism on foreign investment, including the types of investments subject to review, review scopes and
procedures, among others. The Office of the Working Mechanism of the Security Review of Foreign Investment, or the Office of the Working
Mechanism, will be established under the NDRC, who will lead the task together with the MOFCOM. Foreign investor or relevant parties in
China must declare the security review to the Office of the Working Mechanism prior to the investments in, among other industries, important
cultural products and services, important information technology and internet products and services, important financial services, key
technologies and other important fields relating to national security, and obtain control in the target enterprise. See “Item 4.
Information on the Company—B. Business Overview—Regulations— Regulations Relating to Foreign Investment.”
We may pursue potential strategic
acquisitions that are complementary to our business and operations. Complying with the requirements of these regulations to complete such
transactions could be time-consuming, and any required approval processes, including obtaining approval or clearance from the MOFCOM,
may delay or inhibit our ability to complete such transactions, which could affect our ability to expand our business or maintain our
market share.
PRC regulations relating
to the establishment of offshore special purpose companies by PRC residents may subject our PRC resident beneficial owners or our PRC
subsidiaries to liability or penalties, limit our ability to inject capital into our PRC subsidiaries, limit our PRC subsidiaries’
ability to increase their registered capital or distribute profits to us, or may otherwise adversely affect us.
In July 2014, SAFE promulgated
the Circular on Relevant Issues Concerning Foreign Exchange Control on Domestic Residents’ Offshore Investment and Financing and
Roundtrip Investment Through Special Purpose Vehicles, or SAFE Circular 37, to replace the Notice on Relevant Issues Concerning Foreign
Exchange Administration for Domestic Residents’ Financing and Roundtrip Investment Through Offshore Special Purpose Vehicles, or
SAFE Circular 75, which ceased to be effective upon the promulgation of SAFE Circular 37. SAFE Circular 37 requires PRC residents (including
PRC individuals and PRC corporate entities) to register with SAFE or its local branches in connection with their direct or indirect offshore
investment activities. SAFE Circular 37 is applicable to our shareholders who are PRC residents and may be applicable to any offshore
acquisitions that we make in the future.
Under SAFE Circular 37, PRC residents
who make, or have prior to the implementation of SAFE Circular 37 made, direct or indirect investments in offshore SPVs will be required
to register such investments with the SAFE or its local branches. In addition, any PRC resident who is a direct or indirect shareholder
of a SPV is required to update its filed registration with the local branch of SAFE with respect to that SPV, to reflect any material
change. Moreover, any subsidiary of such SPV in China is required to urge the PRC resident shareholders to update their registration with
the local branch of SAFE. If any PRC shareholder of such SPV fails to make the required registration or to update the previously filed
registration, the subsidiary of such SPV in China may be prohibited from distributing its profits or the proceeds from any capital reduction,
share transfer or liquidation to the SPV, and the SPV may also be prohibited from making additional capital contributions into its subsidiary
in China. On February 13, 2015, the SAFE promulgated a Notice on Further Simplifying and Improving Foreign Exchange Administration Policy
on Direct Investment, or SAFE Circular 13, which became effective on June 1, 2015. Under SAFE Circular 13, applications for foreign exchange
registration of inbound foreign direct investments and outbound overseas direct investments, including those required under SAFE Circular
37, will be filed with qualified banks instead of the SAFE. The qualified banks will directly examine the applications and accept registrations
under the supervision of the SAFE.
We cannot assure you that all of
our shareholders that may be subject to SAFE regulations have completed all necessary registrations with the local SAFE branch or qualified
banks as required by SAFE Circular 37, and we cannot assure you that these individuals may continue to make required filings or updates
on a timely manner, or at all. We can provide no assurance that we are or will in the future continue to be informed of identities of
all PRC residents holding direct or indirect interest in our company. Any failure or inability by such individuals to comply with the
SAFE regulations may subject us to fines or legal sanctions, such as restrictions on our cross-border investment activities or our PRC
subsidiaries’ ability to distribute dividends to, or obtain foreign exchange-denominated loans from, our company or prevent us from
making distributions or paying dividends. As a result, our business operations and our ability to make distributions to you could be materially
and adversely affected.
Furthermore, as these foreign exchange
regulations are still relatively new and their interpretation and implementation has been constantly evolving, it is unclear how these
regulations, and any future regulation concerning offshore or cross-border transactions, will be interpreted, amended and implemented
by the relevant government authorities. For example, we may be subject to a more stringent review and approval process with respect to
our foreign exchange activities, such as remittance of dividends and foreign-currency-denominated borrowings, which may materially and
adversely affect our financial condition and results of operations. In addition, if we decide to acquire a PRC domestic company, we cannot
assure you that we or the owners of such company, as the case may be, will be able to obtain the necessary approvals or complete the necessary
filings and registrations required by the foreign exchange regulations. This may restrict our ability to implement our acquisition strategy
and could adversely affect our business and prospects.
As of the date of this annual report,
to our knowledge, all of our shareholders had registered according to SAFE Circular 37.
We face uncertainty with
respect to indirect transfers of equity interests in PRC resident enterprises by their non-PRC holding companies.
On February 3, 2015, the State
Administration of Taxation of the PRC, or the SAT, issued the Announcement of the State Administration of Taxation on Several Issues Relating
to Enterprise Income Tax on Indirect Transfers of Assets by Non-resident Enterprises, or SAT Bulletin 7, which was partially abolished
on December 1, 2017 and December 29, 2017. SAT Bulletin 7 extends its tax jurisdiction to transactions involving transfer of taxable assets
through the offshore transfer of a foreign intermediate holding company. In addition, SAT Bulletin 7 has introduced safe harbors for internal
group restructurings and the purchase and sale of equity through a public securities market. SAT Bulletin 7 also brings challenges to
both foreign transferor and transferee (or other person who is obligated to pay for the transfer) of taxable assets.
On October 17, 2017, the SAT issued
the Announcement of the State Administration of Taxation on Issues Concerning the Withholding of Non-resident Enterprise Income Tax at
Source, or SAT Bulletin 37, which was partially revised. SAT Bulletin 37 came into effect on December 1, 2017. The SAT Bulletin 37 further
clarifies the practice and procedure of withholding of non-resident enterprise income tax.
Where a non-resident enterprise
transfers taxable assets indirectly by disposing of the equity interests of an overseas holding company, which is an Indirect Transfer,
the non-resident enterprise as either transferor or transferee, or the PRC entity that directly owns the taxable assets, may report such
Indirect Transfer to the relevant tax authority. Using a “substance over form” principle, the PRC tax authority may disregard
the existence of the overseas holding company if it lacks a reasonable commercial purpose and was established for the purpose of reducing,
avoiding or deferring PRC tax. As a result, gains derived from such Indirect Transfer may be subject to PRC enterprise income tax, and
the transferee or other person who is obligated to pay for the transfer is obligated to withhold the applicable taxes, currently at a
rate of 10% for the transfer of equity interests in a PRC resident enterprise. Both the transferor and the transferee may be subject to
penalties under PRC tax laws if the transferee fails to withhold the taxes and the transferor fails to pay the taxes.
We face uncertainties as to the
reporting and other implications of certain past and future transactions where PRC taxable assets are involved, such as offshore restructuring,
sale of the shares in our offshore subsidiaries and investments. Our company may be subject to filing obligations or taxed if our company
is transferor in such transactions, and may be subject to withholding obligations if our company is transferee in such transactions, under
SAT Bulletin 7 and/or SAT Bulletin 37. For transfer of shares in our company by investors who are non-PRC resident enterprises, our PRC
subsidiaries may be requested to assist in the filing under SAT Bulletin 7 and/or SAT Bulletin 37. As a result, we may be required to
expend valuable resources to comply with SAT Bulletin 7 and/or SAT Bulletin 37 or to request the relevant transferors from whom we purchase
taxable assets to comply with these circulars, or to establish that our company should not be taxed under these circulars, which may have
a material adverse effect on our financial condition and results of operations.
Additional factors outside
of our control related to doing business in China could negatively affect our business.
Additional factors that could negatively
affect our business include a potential significant revaluation of the Renminbi, which may result in an increase in the cost of producing
products in China, labor shortages and increases in labor costs in China as well as difficulties in moving products manufactured in China
out of the country, whether due to port congestion, labor disputes, slowdowns, product regulations and/or inspections or other factors.
Prolonged disputes or slowdowns can negatively impact both the time and cost of transporting goods. Natural disasters or health pandemics
impacting China can also have a significant negative impact on our business. Further, the imposition of trade sanctions or other regulations
against products imported by us from, or the loss of “normal trade relations” status with, China, could significantly increase
our cost of products exported outside of China and harm our business.
The recent joint statement
by the SEC and the Public Company Accounting Oversight Board, or the PCAOB, proposed rule changes submitted by Nasdaq, and the Holding
Foreign Companies Accountable Act, or the HFCAA, all call for additional and more stringent criteria to be applied to emerging market
companies upon assessing the qualification of their auditors, especially non-U.S. auditors who are not inspected by the PCAOB.
On April 21, 2020, the then SEC
Chairman Jay Clayton and the then PCAOB Chairman William D. Duhnke III, along with other senior SEC staff, released a joint statement
highlighting the risks associated with investing in companies based in or that have substantial operations in emerging markets including
China. The joint statement emphasized the risks associated with lack of access for the PCAOB to inspect auditors and audit work papers
in China and higher risks of fraud in emerging markets.
On May 18, 2020, Nasdaq filed three
proposals with the SEC to (i) apply minimum offering size requirement for companies primarily operating in a “Restrictive Market”,
(ii) adopt a new requirement relating to the qualification of management or board of director for Restrictive Market companies, and (iii)
apply additional and more stringent criteria to an applicant or listed company based on the qualifications of the company’s auditors.
On May 20, 2020, the U.S. Senate
passed the HFCAA requiring a foreign company to certify it is not owned or controlled by a foreign government if the PCAOB is unable to
audit specified reports because the company uses a foreign auditor not subject to PCAOB inspection. On December 2, 2020, the U.S. House
of Representatives approved the HFCAA. On December 18, 2020, the HFCAA was signed into law. Under the HFCAA, if the PCAOB is unable to
inspect the company’s auditors for three consecutive years, the issuer’s securities are prohibited from trading on a national
exchange. On December 29, 2022, the AHFCAA was signed into law, which reduced the number of consecutive non-inspection years required
for triggering the prohibitions under the HFCAA from three years to two.
Additionally, in July 2020, the
U.S. President’s Working Group on Financial Markets issued recommendations for actions that can be taken by the executive branch,
the SEC, the PCAOB or other federal agencies and department with respect to Chinese companies listed on U.S. stock exchanges and their
audit firms, in an effort to protect investors in the United States. In response, on November 23, 2020, the SEC issued guidance highlighting
certain risks, and their implications to U.S. investors, associated with investments in China-based issuers and summarizing enhanced disclosures
the SEC recommends China-based issuers make regarding such risks.
On December 2, 2021, the SEC adopted
final amendments to its rules relating to the implementation of certain disclosure and documentation requirements of the HFCAA, which
took effect on January 10, 2022. We will be required to comply with these rules if the SEC identifies us as having a “non-inspection”
year, as defined in the rules, under a process to be subsequently established by the SEC. Under the HFCAA and the AHFCAA, our securities
may be prohibited from trading on the Nasdaq or other U.S. stock exchanges if our auditor is not inspected by the PCAOB for two consecutive
years, and this ultimately could result in our shares being delisted. On September 22, 2021, the PCAOB adopted a final rule implementing
the HFCAA, which provides a framework for the PCAOB to use when determining, as contemplated under the HFCAA, whether the PCAOB is unable
to inspect or investigate completely registered public accounting firms located in a foreign jurisdiction because of a position taken
by one or more authorities in that jurisdiction.
Our financial statements contained
in the annual reports on Form 20-F for the fiscal years ended December 31, 2020 and 2021 have been audited by Friedman. Our financial
statements contained in this annual report on Form 20-F for the fiscal year ended December 31, 2022 have been audited by WWC. Friedman
and WWC are independent registered public accounting firms headquartered in the United States and are among the public accounting firms
that are registered with the PCAOB. Such PCAOB-registered accounting firms are subject to laws in the United States pursuant to which
the PCAOB conducts regular inspections to assess their compliance with the applicable professional standards. On December 16, 2021, the
PCAOB issued its determination that the PCAOB is unable to inspect or investigate completely PCAOB-registered public accounting firms
headquartered in mainland China and Hong Kong, because of positions taken by PRC authorities in those jurisdictions, and the PCAOB included
in the report of its determination a list of the accounting firms that are headquartered in mainland China or Hong Kong. This list does
not include any of our former auditors, Friedman and Marcum Asia, or our new auditor, WWC. As of the date of the annual report, our listing
is not affected by the HFCAA, and related regulations. However, the recent developments would add uncertainties to our listing and we
cannot assure you whether Nasdaq or regulatory authorities would apply additional and more stringent criteria to us after considering
the effectiveness of our auditor’s audit procedures and quality control procedures, adequacy of personnel and training, or sufficiency
of resources, geographic reach or experience as related to the audit of our financial statements. While our auditor is based in the U.S.
and is registered with PCAOB and subject to PCAOB inspection, in the event it is later determined that the PCAOB is unable to inspect
or investigate completely our auditor because of a position taken by an authority in a foreign jurisdiction, then such lack of inspection
could cause our securities to be delisted from the stock exchange. If, in the future, trading in our ordinary shares is prohibited under
the HFCAA because the PCAOB determines that it cannot inspect or fully investigate our auditor at such future time, Nasdaq may determine
to delist our ordinary shares and trading in our ordinary shares could be prohibited.
In August 2022, the PCAOB, the
CSRC and the Ministry of Finance of the PRC signed a Statement of Protocol, which establishes a specific and accountable framework for
the PCAOB to conduct inspections and investigations of PCAOB-governed accounting firms in mainland China and Hong Kong. On December 15,
2022, the PCAOB announced that it was able to secure complete access to inspect and investigate PCAOB-registered public accounting firms
headquartered in mainland China and Hong Kong completely in 2022. The PCAOB Board vacated its previous 2021 determinations that the PCAOB
was unable to inspect or investigate completely registered public accounting firms headquartered in mainland China and Hong Kong. However,
whether the PCAOB will continue to be able to satisfactorily conduct inspections of PCAOB-registered public accounting firms headquartered
in mainland China and Hong Kong is subject to uncertainties. Should PRC authorities obstruct or otherwise fail to facilitate the PCAOB’s
access in the future, the PCAOB will consider the need to issue a new determination. If the PCAOB is not able to fully conduct inspections
of our auditor’s work papers in China, investors may be deprived of the benefits of such inspection which could result in limitation
or restriction of our access to the U.S. capital markets and trading of our securities may be prohibited under the HFCAA.
Risks Related to Our Ordinary Shares
We have identified material
weaknesses in our internal control over financial reporting. If we fail to implement and maintain an effective system of internal control,
we may be unable to accurately report our operating results, meet our reporting obligations or prevent fraud.
Prior to our initial public offering,
we were a private company with limited accounting personnel and other resources with which to address our internal controls and procedures.
Our management has not completed an assessment of the effectiveness of our internal control over financial reporting, and our independent
registered public accounting firm has not conducted an audit of our internal control over financial reporting.
In the course of auditing our consolidated
financial statements as of and for the year ended December 31, 2022, we and our independent registered public accounting firm identified
seven material weaknesses in our internal control over financial reporting. As defined in standards established by the Public Company
Accounting Oversight Board (United States), a “material weakness” is a deficiency, or a combination of deficiencies, in internal
control over financial reporting, such that there is a reasonable possibility that a material misstatement of our annual or interim financial
statements will not be prevented or detected on a timely basis. The material weaknesses identified relate to the absence of policies and
procedures and related risk mitigations surrounding our IT policies and procedures, including (i) deficiencies in third party vendor
management, (ii) deficiencies in backup management and recovery management, (iii) deficiencies in user accounts management, (iv) lack
of segregation of duties and monitoring of privileged accounts, (v) deficiencies in monitoring access to systems and data, (vi) deficiencies
in password management and (vii) deficiencies in vulnerability assessment and patch management. We are currently in the process of remediating
the material weaknesses described above and we intend to continue implementing the following measures, among others, to remediate the
material weaknesses. We plan to: (i) prepare a systematic policies and procedures manual for our IT processes in order to develop enhanced
risk assessment procedures and controls related to changes in IT systems; (ii) regularly conduct internal evaluation for IT-related departments
and all IT staff; (iii) regularly conduct network security training for IT employees to provide employees with security awareness; (iv)
establish a qualification assessment procedure for third-party service providers; (v) improve demand analysis and detailed design/specification
of new IT projects, and all new IT projects undergo user acceptance testing and implementation approval; (vi) ensure system and information
security, strictly control the approval of system permissions and review them regularly, enforce password complexity policies, and regularly
audit and analyze logs; and (vii) enforce and monitor IT standard procedures and safety management specifications.
We are now a public company in
the United States subject to the Sarbanes-Oxley Act of 2002. Section 404 of the Sarbanes-Oxley Act of 2002 requires that we include a
report of management on our internal control over financial reporting in our annual report on Form 20-F beginning with the annual report
for the fiscal year ending December 31, 2021. See “Item 15. Disclosure Controls and Procedures” for further information. In
addition, once we cease to be an “emerging growth company” as such term is defined under the JOBS Act, our independent registered
public accounting firm must attest to and report on the effectiveness of our internal control over financial reporting. Our management
may conclude that our internal control over financial reporting is not effective. Moreover, even if our management concludes that our
internal control over financial reporting is effective, our independent registered public accounting firm, after conducting its own independent
testing, may issue a report that is qualified if it is not satisfied with our internal controls or the level at which our controls are
documented, designed, operated or reviewed, or if it interprets the relevant requirements differently from us. In addition, our reporting
obligations may place a significant strain on our management, operational and financial resources and systems for the foreseeable future.
We may be unable to timely complete our evaluation testing and any required remediation.
During the course of documenting
and testing our internal control procedures, in order to satisfy the requirements of Section 404 of the Sarbanes-Oxley Act of 2002, we
may identify other weaknesses and deficiencies in our internal control over financial reporting. In addition, if we fail to maintain the
adequacy of our internal control over financial reporting, as these standards are modified, supplemented or amended from time to time,
we may not be able to conclude on an ongoing basis that we have effective internal control over financial reporting in accordance with
Section 404 of the Sarbanes-Oxley Act of 2002. Generally, if we fail to achieve and maintain an effective internal control environment,
we could suffer material misstatements in our consolidated financial statements and fail to meet our reporting obligations, which would
likely cause investors to lose confidence in our reported financial information. This could in turn limit our access to capital markets,
and harm our results of operations. Additionally, ineffective internal control over financial reporting could expose us to increased risk
of fraud or misuse of corporate assets and subject us to potential delisting from the stock exchange on which we list, regulatory investigations
and civil or criminal sanctions.
An active trading market
for our ordinary shares may not be sustained.
Our ordinary shares have been listed
on Nasdaq only since April 20, 2021, and we cannot assure you that an active trading market for our ordinary shares will be sustained
or maintained. The lack of an active trading market may impair the value of your shares and your ability to sell your shares at the time
you wish to sell them. An inactive trading market may also impair our ability to raise capital by selling our ordinary shares and entering
into strategic partnerships or acquiring other complementary products, technologies or businesses by using our ordinary shares as consideration.
In addition, if we fail to satisfy exchange listing standards, we could be delisted, which would have a negative effect on the price of
our ordinary shares.
We expect that the price of our
ordinary shares will fluctuate substantially and you may not be able to sell your shares at or above the price you purchased the shares
at.
The market price of our ordinary
shares is likely to be highly volatile and may fluctuate substantially due to many factors, including:
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disputes or other developments
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our ability to develop, obtain
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product liability claims or
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quarterly variations in our
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media exposure of our products
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changes in governmental regulations
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general market conditions and
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In recent years, the stock markets
generally have experienced extreme price and volume fluctuations that have often been unrelated or disproportionate to the operating performance
of those companies. Broad market and industry factors may significantly affect the market price of our ordinary shares, regardless of
our actual operating performance.
In addition, in the past, class
action litigation has often been instituted against companies whose securities have experienced periods of volatility in market price.
Securities litigation brought against us following volatility in our stock price, regardless of the merit or ultimate results of such
litigation, could result in substantial costs, which would hurt our financial condition and operating results and divert management’s
attention and resources from our business.
Our stock currently trades
below $5.00 per ordinary share and thus could be known as a penny stock, subject to certain exceptions. Trading in penny stocks has certain
restrictions and these restrictions could negatively affect the price and liquidity of our ordinary shares.
Our stock currently trades below
$5.00 per share. As a result, our stock could be known as a “penny stock,” subject to certain exceptions, which is subject
to various regulations involving disclosures to be given to you prior to the purchase of any penny stock. The SEC has adopted regulations
which generally define a “penny stock” to be any equity security that has a market price of less than $5.00 per share, subject
to certain exceptions. Depending on market fluctuations, our ordinary shares could be considered to be a “penny stock”, subject
to certain exceptions. A penny stock is subject to rules that impose additional sales practice requirements on broker/dealers who sell
these securities to persons other than established members and accredited investors. For transactions covered by these rules, the broker/dealer
must make a special suitability determination for the purchase of these securities. In addition, a broker/dealer must receive the purchaser’s
written consent to the transaction prior to the purchase and must also provide certain written disclosures to the purchaser. Consequently,
the “penny stock” rules may restrict the ability of broker/dealers to sell our ordinary shares, and may negatively affect
the ability of holders of shares of our ordinary shares to resell them, if the “penny stock” rules apply. These disclosures
require you to acknowledge that you understand the risks associated with buying penny stocks and that you can absorb the loss of your
entire investment. Penny stocks generally do not have a very high trading volume. Consequently, the price of the stock is often volatile
and you may not be able to buy or sell the stock when you want to.
If we fail to meet applicable
listing requirements, Nasdaq may delist our ordinary shares from trading, in which case the liquidity and market price of our ordinary
shares could decline.
We cannot assure you that we will
be able to meet the continued listing standards of Nasdaq. On December 6, 2022, Nasdaq notified us that we did not maintain a minimum
bid price of US$1.00 per share and provided us with a compliance period of 180 calendar days in which we are required to regain compliance.
We expect to hold an extraordinary general meeting on May 12, 2023 to approve the share consolidation of our ordinary shares on a 5:1
basis so as to regain compliance with the minimum bid price requirement. However, we cannot assure you that the share consolidation related
resolutions will be approved, and if approved, we can continue to maintain the minimum bid price as required under the continued listing
standards or otherwise continue to comply with all Nasdaq Listing Rules at all times in future. If we fail to meet applicable listing
requirements, Nasdaq may delist our ordinary shares from trading, in which case the liquidity and market price of our ordinary shares
could decline.
In addition, legislative
or other regulatory action in the United States could result in listing standards or other requirements that, if we cannot meet, may result
in delisting and adversely affect our liquidity or the trading price of our shares that are listed or traded in the United States. If
we fail to comply with the applicable listing standards and Nasdaq delists our ordinary shares, we and our shareholders could face significant
material adverse consequences, including:
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reduced liquidity for our ordinary
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a determination that our ordinary
shares are “penny stock”, which would require brokers trading in our ordinary shares to adhere to more stringent rules and
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a limited amount of news about
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a decreased ability for us
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The National Securities Markets
Improvement Act of 1996, which is a federal statute, prevents or preempts the states from regulating the sale of certain securities, which
are referred to as “covered securities.” Because we expect that our ordinary shares will be listed on Nasdaq, such securities
will be covered securities. Although the states are preempted from regulating the sale of our securities, the federal statute does allow
the states to investigate companies if there is a suspicion of fraud, and, if there is a finding of fraudulent activity, then the states
can regulate or bar the sale of covered securities in a particular case. Further, if we were no longer listed on Nasdaq, our securities
would not be covered securities and we would be subject to regulations in each state in which we offer our securities.
A significant portion of
our total outstanding shares are restricted from immediate resale but may be sold into the market in the near future. This could cause
the market price of our ordinary shares to drop significantly, even if our business is doing well.
Sales of a substantial number of
our ordinary shares in the public market could occur at any time. We had 22,939,315 issued and outstanding ordinary shares as of March
31, 2023. Of that amount, 15,461,818 shares were restricted as a result of securities laws and/or lock-up agreements, but such shares
will be able to be sold in the future subject to securities laws and/or lock-up agreements. If held by one of our affiliates, the resale
of those securities will be subject to volume limitations under Rule 144 of the Securities Act.
Conversion of our convertible
notes and warrants will dilute the ownership interest of existing shareholder.
The conversion of
some or all of our convertible notes and warrants will dilute the ownership interests of existing shareholders and existing holders of
our ordinary shares. As of the date hereof, there are 12,500,000 ordinary shares issuable upon the exercise of the remaining US$6.25
million of outstanding convertible notes; 2,499,900 ordinary shares issuable upon the exercise of the Ordinary Share Warrants to be issued
in our registered direct offering in February 2023, and 2,884,500 ordinary shares issuable upon the exercise of the Private Warrants to
be issued in the private placement concurrent with our registered direct offering in February 2023.
Any sales in the public market of the ordinary shares issuable upon any
conversion of the notes or exercise of the warrants could adversely affect prevailing market prices of our ordinary shares. In addition,
the existence of the convertible notes or warrants may encourage short selling by market participants because the conversion of the convertible
notes or warrants could depress the price of our ordinary shares.
Provisions of the convertible
notes we offered could also discourage an acquisition of us by a third party.
Certain provisions of the
convertible notes could make it more difficult or more expensive for a third party to acquire us, or may even prevent a third party from
acquiring us. For example, upon the occurrence of certain fundamental change, holders of the convertible notes may require us to redeem
their convertible notes at the specified fundamental change repurchase price, which includes a premium. By discouraging an acquisition
of us by a third party, these provisions could have the effect of depriving the holders of our ordinary shares of an opportunity to sell
their ordinary shares, as applicable, at a premium over prevailing market prices.
We have broad discretion
in the use of proceeds from our offerings designated for working capital and general corporate purposes, and may spend the proceeds in
ways with which you may disagree or that may not be profitable.
A significant portion of our proceeds
from our initial public offering in April 2021 and follow-on offering in February 2023 was for working capital and general corporate purposes.
Our management has broad discretion over the use and investment of the net proceeds within those categories may spend the proceeds in
ways with which you may disagree or that may not be profitable. Investors have only limited information concerning management’s
specific intentions and will need to rely upon the judgment of our management with respect to the use of proceeds.
We expect to incur significant
additional costs as a result of being a public company, which may materially and adversely affect our business, financial condition and
results of operations.
As a public company, we incur significant
additional costs associated with corporate governance requirements, including rules and regulations of the SEC, under the Sarbanes-Oxley
Act, the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010, and the Exchange Act, as well as the rules of the Nasdaq.
These rules and regulations are expected to significantly increase our accounting, legal and financial compliance costs and make some
activities more time-consuming. We also expect these rules and regulations to make it more expensive for us to obtain and maintain directors’
and officers’ liability insurance. As a result, it may be more difficult for us to attract and retain qualified persons to serve
on our board of directors or as executive officers. Accordingly, increases in costs incurred as a result of becoming a publicly traded
company may materially and adversely affect our business, financial condition and results of operations.
Our disclosure controls and
procedures may not prevent or detect all errors or acts of fraud.
We are subject to the periodic
reporting requirements of the Exchange Act. We maintain our disclosure controls and procedures to provide reasonable assurance that information
we must disclose in reports we file or submit under the Exchange Act is accumulated and communicated to management, and recorded, processed,
summarized and reported within the time periods specified in the rules and forms of the SEC. We believe that any disclosure controls and
procedures, no matter how well-conceived and operated, can provide only reasonable, not absolute, assurance that the objectives of the
control system are met.
These inherent limitations include
the realities that judgments in decision-making can be faulty, and that breakdowns can occur because of simple error or mistake. Additionally,
controls can be circumvented by the individual acts of some persons, by collusion of two or more people or by an unauthorized override
of the controls. Accordingly, because of the inherent limitations in our control system, misstatements due to error or fraud may occur
and not be detected.
Our management has concluded that,
due to the material weaknesses described below under “Item 15. Disclosure Controls and Procedures—Management’s Annual
Report on Internal Control over Financial Reporting,” as of the end of the period covered by this annual report, our disclosure
controls and procedures were not effective in ensuring that the information required to be disclosed by us in this annual report is recorded,
processed, summarized and reported to them for assessment, and required disclosure is made within the time period specified in the rules
and forms of the SEC.
Because we do not anticipate
paying any cash dividends on our capital stock in the foreseeable future, capital appreciation, if any, will be your sole source of gain.
We have never declared or paid
cash dividends. We currently intend to retain all of our future earnings, if any, to finance the growth and development of our business.
As a result, capital appreciation, if any, of our ordinary shares will be your sole source of gain for the foreseeable future.
Securities analysts may not
publish favorable research or reports about our business or may publish no information at all, which could cause our stock price or trading
volume to decline.
If a trading market for our ordinary
shares develops, the trading market will be influenced to some extent by the research and reports that industry or financial analysts
publish about us and our business. We do not control these analysts. As a newly public company, we may be slow to attract research coverage
and the analysts who publish information about our ordinary shares will have had relatively little experience with us or our industry,
which could affect their ability to accurately forecast our results and could make it more likely that we fail to meet their estimates.
In the event we obtain securities or industry analyst coverage, if any of the analysts who cover us provide inaccurate or unfavorable
research or issue an adverse opinion regarding our stock price, our stock price could decline. If one or more of these analysts cease
coverage of us or fail to publish reports covering us regularly, we could lose visibility in the market, which in turn could cause our
stock price or trading volume to decline and result in the loss of all or a part of your investment in us.
Recently introduced economic
substance legislation of the Cayman Islands may impact us and our operations.
The Cayman Islands, together with
several other non-European Union jurisdictions, has recently introduced legislation aimed at addressing concerns raised by the Council
of the European Union as to offshore structures engaged in certain activities which attract profits without real economic activity. With
effect from January 1, 2019, the International Tax Co-operation (Economic Substance) Act, 2018, or the Substance Law, and issued Regulations
and Guidance Notes came into force in the Cayman Islands introducing certain economic substance requirements for “relevant entities”
which are engaged in certain “relevant activities,” which in the case of exempted companies incorporated before January 1,
2019, will apply in respect of financial years commencing July 1, 2019 and onwards. A “relevant entity” includes an exempted
company incorporated in the Cayman Islands, as is Infobird Cayman; however, it does not include an entity that is tax resident outside
of the Cayman Islands. Accordingly, for so long as Infobird Cayman is a tax resident outside of the Cayman Islands, we are not required
to satisfy the economic substance test set out in the Substance Law. Although it is presently anticipated that the Substance Law will
have little material impact on us and our operations, as the legislation is new and remains subject to further clarification and interpretation,
it is not currently possible to ascertain the precise impact of these legislative changes on us and our operations.
You may face difficulties
in protecting your interests, and your ability to protect your rights through U.S. courts may be limited, because we are incorporated
under Cayman Islands law.
We are an exempted company incorporated
under the laws of the Cayman Islands. Our corporate affairs are governed by our memorandum and articles of association, the Companies
Act (2022 Revision) of the Cayman Islands and the common law of the Cayman Islands. The rights of shareholders to take action against
our directors, actions by our minority shareholders and the fiduciary duties of our directors to us under Cayman Islands law are to a
large extent governed by the common law of the Cayman Islands. The common law of the Cayman Islands is derived in part from comparatively
limited judicial precedent in the Cayman Islands as well as from the common law of England and Wales, the decisions of whose courts are
of persuasive authority, but are not binding, on a court in the Cayman Islands. The rights of our shareholders and the fiduciary duties
of our directors under Cayman Islands law are not as clearly established as they would be under statutes or judicial precedent in some
jurisdictions in the United States. In particular, the Cayman Islands have a less developed body of securities laws than the United States.
Some U.S. states, such as Delaware, have more fully developed and judicially interpreted bodies of corporate law than the Cayman Islands.
In addition, Cayman Islands companies may not have standing to initiate a shareholder derivative action in a federal court of the United
States. Moreover, while under Delaware law, controlling shareholders owe fiduciary duties to the companies they control and their minority
shareholders, under Cayman Islands law, our controlling shareholders do not owe any such fiduciary duties to our company or to our minority
shareholders. Accordingly, our controlling shareholders may exercise their powers as shareholders, including the exercise of voting rights
in respect of their shares, in such manner as they think fit.
Shareholders of Cayman Islands
exempted companies like us have no general rights under Cayman Islands law to inspect corporate records (other than the memorandum and
articles of association) or to obtain copies of lists of shareholders of these companies. Our directors have discretion under our amended
and restated memorandum and articles of association to determine whether or not, and under what conditions, our corporate records may
be inspected by our shareholders, but are not obliged to make them available to our shareholders unless required by the Companies Act
of the Cayman Islands or other applicable law or authorized by the directors or by ordinary resolution. This may make it more difficult
for you to obtain the information needed to establish any facts necessary for a shareholder motion or to solicit proxies from other shareholders
in connection with a proxy contest.
As a result of all of the above,
our public shareholders may have more difficulty in protecting their interests in the face of actions taken by our management, members
of our board of directors or controlling shareholders than they would as public shareholders of a company incorporated in the United States.
Certain judgments obtained
against us by our shareholders may not be enforceable.
We are a Cayman Islands company
and substantially all of our assets are located outside of the United States. Substantially all of our current operations are conducted
in China. In addition, most of our current directors and officers are nationals and residents of countries other than the United States.
Substantially all of the assets of these persons are located outside the United States. As a result, it may be difficult or impossible
for you to bring an action against us or against these individuals in the United States in the event that you believe that your rights
have been infringed under the U.S. federal securities laws or otherwise. Even if you are successful in bringing an action of this kind,
the laws of the Cayman Islands and of China may render you unable to enforce a judgment against our assets or the assets of our directors
and officers.
We are an emerging growth
company within the meaning of the Securities Act and may take advantage of certain reduced reporting requirements.
We are an “emerging growth
company,” as defined in the JOBS Act, and we may take advantage of certain exemptions from requirements applicable to other public
companies that are not emerging growth companies, including, most significantly, not being required to comply with the auditor attestation
requirements of Section 404 of the Sarbanes-Oxley Act of 2002 for so long as we remain an emerging growth company. As a result, if we
elect not to comply with such auditor attestation requirements, our investors may not have access to certain information they may deem
important.
The JOBS Act also provides that
an emerging growth company does not need to comply with any new or revised financial accounting standards until such date that a private
company is otherwise required to comply with such new or revised accounting standards. We do not plan to “opt out” of such
exemptions afforded to an emerging growth company. As a result of this election, our financial statements may not be comparable to those
of companies that comply with public company effective dates.
We qualify as a foreign private
issuer and, as a result, we will not be subject to U.S. proxy rules and will be subject to Exchange Act reporting obligations that permit
less detailed and less frequent reporting than that of a U.S. domestic public company.
We report under the Exchange Act
as a non-U.S. company with foreign private issuer status. Because we qualify as a foreign private issuer under the Exchange
Act, we are exempt from certain provisions of the Exchange Act that are applicable to U.S. domestic public companies, including (i) the
sections of the Exchange Act regulating the solicitation of proxies, consents or authorizations in respect of a security registered under
the Exchange Act; (ii) the sections of the Exchange Act requiring insiders to file public reports of their stock ownership and trading
activities and liability for insiders who profit from trades made in a short period of time; and (iii) the rules under the Exchange
Act requiring the filing with the SEC of quarterly reports on Form 10-Q containing unaudited financial and other specified information,
or current reports on Form 8-K upon the occurrence of specified significant events. In addition, our officers, directors and
principal shareholders are exempt from the reporting and “short-swing” profit recovery provisions of Section 16 of the
Exchange Act and the rules thereunder. Therefore, our shareholders may not know on a timely basis when our officers, directors and principal
shareholders purchase or sell our ordinary shares. In addition, foreign private issuers are not required to file their annual report on
Form 20-F until one hundred twenty (120) days after the end of each fiscal year, while U.S. domestic issuers that are accelerated
filers are required to file their annual report on Form 10-K within seventy-five (75) days after the end of each fiscal year. Foreign
private issuers also are exempt from Regulation Fair Disclosure, aimed at preventing issuers from making selective disclosures of material
information. As a result of the above, you may not have the same protections afforded to shareholders of companies that are not foreign
private issuers.
If we lose our status as a foreign
private issuer, we would be required to comply with the Exchange Act reporting and other requirements applicable to U.S. domestic issuers,
which are more detailed and extensive than the requirements for foreign private issuers. We may also be required to make changes in our
corporate governance practices in accordance with various SEC and Nasdaq rules. The regulatory and compliance costs to us under U.S. securities
laws if we are required to comply with the reporting requirements applicable to a U.S. domestic issuer may be significantly higher than
the cost we would incur as a foreign private issuer. As a result, we expect that a loss of foreign private issuer status would increase
our legal and financial compliance costs and would make some activities highly time consuming and costly. We also expect that if we were
required to comply with the rules and regulations applicable to U.S. domestic issuers, it would make it more difficult and expensive for
us to obtain and maintain directors’ and officers’ liability insurance, and we may be required to accept reduced coverage
or incur substantially higher costs to obtain coverage. These rules and regulations could also make it more difficult for us to attract
and retain qualified members of our board of directors.
As a foreign private issuer,
we are permitted to adopt certain home country practices in relation to corporate governance matters that differ significantly from Nasdaq
corporate governance listing standards. These practices may afford less protection to shareholders than they would enjoy if we complied
fully with corporate governance listing standards.
As a foreign private issuer, we
are permitted to take advantage of certain provisions in the Nasdaq rules that allow us to follow our home country law for certain governance
matters. Certain corporate governance practices in our home country, the Cayman Islands, may differ significantly from corporate governance
listing standards.
We do not follow Nasdaq’s
requirements regarding shareholder approval for certain issuances of securities under Nasdaq Listing Rule 5635. Under our memorandum and
articles of association, our board of directors is authorized to issue securities including in connection with certain events such as
the acquisition of shares or assets of another company, the establishment of or amendments to equity-based compensation plans for employees,
a change of control of us, rights issues at or below market price, certain private placements and issuance of convertible notes, and the
issuance of 20% or more of our outstanding ordinary shares.
In addition, we have elected to
follow Cayman Islands practices in lieu of the requirements of (i) having at least three Independent Directors (as defined under Nasdaq
Listing Rule 5605(a)(2)) as members of the audit committee under the Nasdaq Listing Rule 5605, (ii) having at least two Independent Directors
(as defined under Nasdaq Listing Rule 5605(a)(2)) as members of the compensation committee under the Nasdaq Listing Rule 5605, (iii) having
a majority independent board under Nasdaq Listing Rule 5605, (iv) setting up an independent nominations committee or having independent
director oversight of director nominations under Nasdaq Listing Rule 5605, and (v) holding annual meeting of shareholders under Nasdaq
Listing Rule 5620(a). For more information on our board composition and practices, see “Item 6. Directors, Senior Management And
Employees—A. Directors and Senior Management” and “—C. Board Practices.”
Other than those described above,
there are no significant differences between our corporate governance practices and those followed by U.S. domestic companies under Nasdaq
corporate governance listing standards. We may in the future decide to use the foreign private issuer exemption with respect to some or
all the other Nasdaq corporate governance rules. As a result, to the extent that we follow other home country practices, our shareholders
may be afforded less protection than they otherwise would under the Nasdaq corporate governance listing standards applicable to U.S. domestic
issuers. We may utilize these exemptions for as long as we continue to qualify as a foreign private issuer.
There can be no assurance
that we will not be a passive foreign investment company, or PFIC, for U.S. federal income tax purposes for any taxable year, which could
result in adverse U.S. federal income tax consequences to U.S. holders of our ordinary shares.
A non-U.S. corporation will be
a PFIC for any taxable year if either (i) at least 75% of its gross income for such year consists of certain types of “passive”
income; or (ii) at least 50% of the value of its assets (based on an average of the quarterly values of the assets) during such year is
attributable to assets that produce passive income or are held for the production of passive income. For this purpose, cash generally
is treated as a passive asset. Goodwill is treated as an active asset under the PFIC rules to the extent attributable to activities that
produce active income for these purposes. We will be treated as owning our proportionate share of the assets and earning our proportionate
share of the income of any other corporation in which we own, directly or indirectly, 25% or more (by value) of the stock. Although the
law in this regard is not entirely clear, we treat our consolidated variable interest entity as being owned by us for U.S. federal income
tax purposes because we control their management decisions and are entitled to substantially all of the economic benefits associated with
that entity.
The determination
of whether we are a PFIC is made annually after the close of each taxable year. This determination is based on the facts and circumstances
at that time, some of which may be beyond our control, such as the amount and composition of our income and the valuation and composition
of our assets, including goodwill and other intangible assets, as implied by the market price of our ordinary shares.
In particular, because the value
of our assets for purposes of the PFIC rules may be determined by reference to the market price of our ordinary shares, the recent decline
in the market price of our ordinary shares has resulted in a significant risk that we were a PFIC for the 2022 taxable year (or, alternatively,
that we may become a PFIC for the current or subsequent taxable year). The market price of our ordinary shares may continue to fluctuate
considerably and, consequently, we cannot assure you of our PFIC status for any taxable year. In addition, the composition of our income
and assets will also be affected by how, and how quickly, we use our liquid assets. If we determine not to deploy significant amounts
of cash for active purposes, or if it were determined that we do not own the stock of the consolidated variable interest entity for U.S.
federal income tax purposes, our risk of being a PFIC may substantially increase.
If we are a PFIC ,a U.S. Holder
(as defined in “Item 10.E. Taxation—Material U.S. Federal Income Tax Considerations for U.S. Holders”) may incur significantly
increased U.S. income tax on gain recognized on the sale or disposition of our ordinary shares and on the receipt of distributions on
our ordinary shares to the extent such distribution is an “excess distribution, and may be subject to burdensome reporting requirements.
Further, if we are a PFIC for any year during which the U.S. Holder holds our ordinary shares, the U.S. Holder generally will be required
to continue to treat us as a PFIC for all succeeding years during which the U.S. Holder holds our ordinary shares even if we cease to
be a PFIC in a later taxable year, unless certain elections are made. For more information, see “Item 10.E. Taxation— Passive
Foreign Investment Company Consequences.”
We may lose our foreign private
issuer status in the future, which could result in significant additional costs and expenses.
As discussed above, we are a foreign
private issuer, and therefore, we are not required to comply with all of the periodic disclosure and current reporting requirements of
the Exchange Act. The determination of foreign private issuer status is made annually on the last business day of an issuer’s most
recently completed second fiscal quarter. We would lose our foreign private issuer status if, for example, more than 50% of our ordinary
shares are directly or indirectly held by residents of the United States and we fail to meet additional requirements necessary to maintain
our foreign private issuer status. If we lose our foreign private issuer status on this date, we will be required to file with the SEC
periodic reports and registration statements on U.S. domestic issuer forms, which are more detailed and extensive than the forms available
to a foreign private issuer. We will also have to mandatorily comply with U.S. federal proxy requirements, and our officers, directors
and principal shareholders will become subject to the short-swing profit disclosure and recovery provisions of Section 16 of the Exchange
Act. In addition, we will lose our ability to rely upon exemptions from certain corporate governance requirements under the Nasdaq rules.
As a U.S. listed public company that is not a foreign private issuer, we will incur significant additional legal, accounting and other
expenses that we will not incur as a foreign private issuer, and accounting, reporting and other expenses in order to maintain a listing
on a U.S. securities exchange.
ITEM 4. INFORMATION ON THE COMPANY
A. History and Development of the Company
Our company, Infobird Co., Ltd,
or Infobird Cayman, is a holding company incorporated on March 26, 2020 under the laws of the Cayman Islands. We have no substantive operations
other than holding all of the outstanding share capital of Infobird International Limited, or Infobird HK, which was established in Hong
Kong on April 21, 2020. Infobird HK is also a holding company holding all of the outstanding equity of Infobird Digital Technology (Beijing)
Co., Ltd, or Infobird WFOE, which was established on May 20, 2020 under the laws of the PRC.
We,
through the variable interest entity, or VIE, Beijing Infobird Software Co., Ltd, or Infobird Beijing, a PRC limited liability company,
and through its subsidiaries, principally engage in developing and providing customer engagement cloud-based services. The officers of
Infobird Beijing are (i) Yimin Wu, chairman of the board of directors and the chief executive officer of each of Infobird Beijing and
Infobird Cayman; (ii) Hsiaochien Tseng, executive vice president of each of Infobird Beijing and Infobird Cayman; and (iii) Chunhsiang
Chen, vice president of Infobird Beijing and chief technology officer and vice president of Infobird Cayman. The board of directors of
Infobird Beijing consists of three individuals: (i) Yimin Wu; (ii) Bing Weng, a shareholder of Infobird Beijing and the sole director
and shareholder of OmniConnect Limited, one of Infobird Cayman’s principal shareholders; and (iii) Dongliang Jiang, one of Infobird
Cayman’s directors and the sole director and shareholder of Orbitchannel Limited, one of Infobird Cayman’s principal shareholders.
Infobird Beijing, a PRC limited
liability company, was established on October 26, 2001 under the laws of the PRC. On October 17, 2013, Infobird Beijing established a
90.18% owned subsidiary, Guiyang Infobird Cloud Computing Co., Ltd, or Infobird Guiyang, a PRC limited liability company, while Shengmin
Wu, the brother of Yimin Wu, owns 0.82% and Lanlan Luo, an unrelated third party, owns 9.00% of the noncontrolling interests in Infobird
Guiyang. On June 20, 2012, Infobird Beijing established a 99.95% owned subsidiary, Anhui Xinlijia E-commerce Co., Ltd (formerly known
as Anhui Infobird Software Information Technology Co., Ltd, which changed its name to Anhui Xinlijia E-commerce Co., Ltd in January 2022),
or Infobird Anhui, a PRC limited liability company, while Ji Meng, a shareholder of Infobird Beijing and a shareholder of one of our principal
shareholders, CRExperience Limited, owns 0.05% of the noncontrolling interests in Infobird Anhui. Infobird Guiyang engages in software
development and mainly provides business process outsourcing, or BPO, services to customers, and Infobird Anhui engages in software development
and mainly provides cloud services and technology solutions to customers.
On May 27, 2020, Infobird Cayman
completed a reorganization of entities under common control of its then existing shareholders, who collectively owned all of the equity
interests of Infobird Cayman prior to the reorganization. Infobird Cayman and Infobird HK were established as the holding companies of
Infobird WFOE. Infobird WFOE is the primary beneficiary for accounting purposes of Infobird Beijing and its subsidiaries. All of these
entities are under common control which results in the consolidation of Infobird Beijing and subsidiaries which have been accounted for
as a reorganization of entities under common control at carrying value. Infobird WFOE is deemed to have a controlling financial interest
and be the primary beneficiary for accounting purposes of Infobird Beijing because it has both of the following characteristics: (1)
the power to direct activities at Infobird Beijing that most significantly impact such entity’s economic performance, and (2) the
right to receive benefits from Infobird Beijing that could potentially be significant to such entity. The consolidated financial statements
are prepared on the basis as if the reorganization became effective as of the beginning of the first period presented in the consolidated
financial statements of Infobird Cayman. The sale of Infobird Cayman’s securities in March 2020 was in the same proportion as the
ownership of Infobird Beijing prior to the reorganization. To our knowledge, such investors still currently own their same interests in
Infobird Beijing.
On
December 2, 2021, Infobird Beijing completed a 51% acquisition of Shanghai Qishuo Technology Inc., or Shanghai Qishuo, a PRC limited liability
company and a SaaS provider of big data analysis to retail stores aimed at operation improvement, for approximately $1.3 million (RMB
8.6 million). Shanghai Qishuo is a fast-growing provider of consumer product and retail store digitalization solutions.
On
May 31, 2022, Infobird Anhui completed its 100% acquisition of Hefei Weiao Information Technology Co., Ltd. (“Anhui Weiao”),
a PRC limited liability company owning VATS License with the business scope of “Nationwide Domestic Call Center Services”
to improve our cloud-based services.
On September 9, 2022, we effected
a 1-for-5 share consolidation, or the share consolidation, of our ordinary shares pursuant
to our second amended and restated memorandum and articles of association. We have retroactively restated all share and per share
data for all of the periods presented pursuant to ASC 260 to reflect the share consolidation.
On December 15, 2022, our shareholders
approved the adoption of our third amended and restated memorandum and articles of association. The new memorandum and articles increase
the maximum number of shares the Company is authorized to issue from US$50,000 divided into 10,000,000 ordinary shares of US$0.005 par
value each to US$25,000,000 divided into 5,000,000,000 ordinary shares of US$0.005 par value each, by the creation of an additional 4,990,000,000
unissued ordinary shares of a par value of US$0.005 each to rank pari passu in all respects with the existing ordinary shares.
On December 23, 2022, we issued
the convertible notes (the “2022 CB”) in the aggregate principal amount of US$6.25 million pursuant to the convertible note
purchase agreement dated November 25, 2022, under which the holder of the 2022 CB (the “2022 CB Holder”) may subscribe at
eighty percent of the face value up to US$12.5 million in aggregate principal amount of our two-year convertible notes. On the same date
of the 2022 CB issuance, the 2022 CB Holder elected to convert the 2022 CB at the conversion price of US$0.5, representing the floor price
of the conversion price, resulting in the issuance of 12.5 million ordinary shares. Immediately following the issuance, the Company had
19,093,315 ordinary shares outstanding.
On February 28, 2023, we sold 3,846,000
Units at a per Unit price of $1.30. Each Unit comprises: (1) one ordinary share, par value US$0.005 per share, and (2) 0.65 of a warrant
to purchase one ordinary share (the “Ordinary Share Warrant”). In a concurrent private placement, we sold unregistered warrants
to purchase 2,884,500 ordinary shares (the “Private Warrants”). The proceeds of the transaction will be used for working capital
and general working purposes. The transactions yielded gross proceeds to us of approximately $5,000,000, before payment of commissions
and expenses.
Contractual Arrangements
Due to legal restrictions on foreign
ownership and investment in, among other areas, the development and operation of information technology in China, including cloud computing
and big data analytics, we operate our businesses in which foreign investment is restricted or prohibited in the PRC through certain PRC
domestic companies through the Contractual Arrangements. Neither we nor our subsidiaries own any equity interest in Infobird Beijing.
As such, Infobird Beijing is controlled through the Contractual Arrangements in lieu of direct equity ownership by Infobird Cayman or
any of its subsidiaries. Such Contractual Arrangements consist of a series of three agreements, along with shareholders’ powers
of attorney, or POAs, and spousal consent letters, which were signed on May 27, 2020.
Our affiliation with Infobird Beijing
is managed through the Contractual Arrangements, which agreements may not be as effective in providing us with control over Infobird Beijing
and its subsidiaries as direct ownership in controlling entities organized in the PRC, which often hold the licenses necessary to conduct
business in the PRC. The Contractual Arrangements are not equivalent to equity ownership in the business of the VIE. Neither the investors
in Infobird Cayman, the Cayman Islands holding company, nor Infobird Cayman itself have an equity ownership in, direct foreign investment
in, or control of, through such ownership or investment, the VIE. Further, the Contractual Arrangements have not been tested in a court
of law, including in China courts. The Contractual Arrangements are governed by and would be interpreted in accordance with the laws of
the PRC. If Infobird Beijing fails to perform the obligations under the Contractual Arrangements, we may have to rely on legal remedies
under the laws of the PRC, including seeking specific performance or injunctive relief and claiming damages. There is a risk that we may
be unable to obtain any of these remedies, which could affect our investors and the value of their investment. The legal environment in
the PRC is not as developed as in other jurisdictions. As a result, uncertainties in the PRC legal system could limit our ability to enforce
the Contractual Arrangements, or could affect the validity of the Contractual Arrangements. Thus, the Contractual Arrangements may be
less effective than direct ownership and we may incur substantial costs to enforce the terms of the Contractual Arrangements. See “Item
3. Key Information—D. Risk Factors—Risks Related to Our Corporate Structure—We depend upon the Contractual Arrangements
in conducting our business in China, which may not be as effective as direct ownership.” In addition, such Contractual Arrangements
have not been tested in a court of law, including China courts, and we may face challenges enforcing these Contractual Arrangements due
to legal uncertainties and jurisdictional limits, and thus there are uncertainties regarding the status of the rights of the Cayman Islands
holding company with respect to the Contractual Arrangements with the VIE and its shareholders. See also “Item 3. Key Information—D.
Risk Factors—Risks Related to Our Corporate Structure—We conduct our business through Infobird Beijing by means of Contractual
Arrangements. If the PRC courts or administrative authorities determine that these Contractual Arrangements do not comply with applicable
regulations, we could be subject to severe penalties and our business could be adversely affected. In addition, changes in or different
interpretations of such PRC laws and regulations may also materially and adversely affect our business.”
The significant terms of the Contractual
Arrangements are as follows:
Exclusive Business Cooperation Agreement
Pursuant to the exclusive business
cooperation agreement between Infobird WFOE and Infobird Beijing, Infobird WFOE has the exclusive right to provide Infobird Beijing with
technical support services, consulting services and other services, including technical support and training, business management consultation,
consultation, collection and research of technology and market information, marketing and promotion services, customer order management
and customer services, lease equipment or properties, provide legitimate rights to use software license, provide deployment, maintenances
and upgrade of software, design installation, daily management, maintenance and updating network system, hardware and database, and other
services requested by Infobird Beijing from time to time to the extent permitted under PRC law. In exchange, Infobird WFOE is entitled
to a service fee equal to all of the consolidated net income of the Infobird Beijing. However, the service fee may be adjusted by Infobird
WFOE based on the actual scope of services rendered by Infobird WFOE and the operational needs and expanding demands of Infobird Beijing.
The exclusive business cooperation
agreement remains in effect unless terminated in accordance with the following provision of the agreement or terminated in writing by
Infobird WFOE.
During the term of the exclusive
business cooperation agreement, Infobird WFOE and Infobird Beijing shall renew the operation term prior to the expiration thereof so as
to enable the exclusive business cooperation agreement to remain effective. The exclusive business cooperation agreement shall be terminated
upon the expiration of the operation term of either Infobird WFOE or Infobird Beijing if the application for renewal of the operation
term is not approved by relevant government authorities. If an application for renewal of the operation term is not approved, according
to the PRC Company Law, the expiration of the operation term may lead to the dissolution and cancellation of such PRC company.
Exclusive Option Agreements
Pursuant to the exclusive option
agreements among Infobird WFOE, Infobird Beijing and the shareholders who collectively owned all of Infobird Beijing, such shareholders
jointly and severally grant Infobird WFOE an option to purchase their equity interests in Infobird Beijing. The purchase price shall be
the lowest price then permitted under applicable PRC laws. Infobird WFOE or its designated person may exercise such option at any time
to purchase all or part of the equity interests in Infobird Beijing until it has acquired all equity interests of Infobird Beijing, which
is irrevocable during the term of the agreements.
The exclusive option agreements
remain in effect until all equity interest held by shareholders in Infobird Beijing has been transferred or assigned to Infobird WFOE
and/or any other person designated by the Infobird WFOE in accordance with such agreement.
Equity Interest Pledge Agreements
Pursuant to the equity interest
pledge agreements, among Infobird WFOE, Infobird Beijing, and the shareholders who collectively owned all of Infobird Beijing, such shareholders
pledge all of the equity interests in Infobird Beijing to Infobird WFOE as collateral to secure the obligations of Infobird Beijing under
the exclusive business cooperation agreement and exclusive option agreements. These shareholders are prohibited from transferring the
pledged equity interests without the prior consent of Infobird WFOE unless transferring the equity interests to Infobird WFOE or its designated
person in accordance to the exclusive option agreements.
The equity interest pledge agreements
shall come into force the date on which the pledged interests are recorded, which is within three (3) days after signing of the agreements
on May 27, 2020, under Infobird Beijing’s register of shareholders and are registered with the competent Administration for Market
Regulation of Infobird Beijing until all of the obligations to Infobird WFOE have been fulfilled completely by Infobird Beijing. Nineteen
shareholders of Infobird Beijing have registered the pledges of equity interest with the competent Administration for Market Regulation
in accordance with the Civil Code of the PRC.
Shareholders’ POAs
Pursuant to the shareholders’
POAs, the shareholders of Infobird Beijing give Infobird WFOE an irrevocable proxy to act on their behalf on all matters pertaining to
Infobird Beijing and to exercise all of their rights as shareholders of Infobird Beijing, including the (i) right to attend shareholders
meeting; (ii) to exercise voting rights and all of the other rights including but not limited to the sale or transfer or pledge or disposition
of the shares held in part or in whole; and (iii) designate and appoint on behalf of the shareholder the legal representative, the directors,
supervisors, the chief executive officer and other senior management members of Infobird Beijing, and to sign transfer documents and any
other documents in relation to the fulfillment of the obligations under the exclusive option agreements and the equity interest pledge
agreements. The shareholders’ POAs shall remain in effect while the shareholders of Infobird Beijing hold the equity interests in
Infobird Beijing.
Spousal Consent Letters
Pursuant to the spousal consent
letters, the spouses of the shareholders of Infobird Beijing commit that they have no right to make any assertions in connection with
the equity interests of Infobird Beijing, which are held by the shareholders. In the event that the spouses obtain any equity interests
of Infobird Beijing, which are held by the shareholders, for any reasons, the spouses of the shareholders shall be bound by the exclusive
option agreement, the equity interest pledge agreement, the shareholder POA and the exclusive business cooperation agreement and comply
with the obligations thereunder as a shareholder of Infobird Beijing. The letters are irrevocable and shall not be withdrawn without the
consent of Infobird WFOE.
Based on the foregoing Contractual
Arrangements, which grant Infobird WFOE effective control of Infobird Beijing and subsidiaries and enable Infobird WFOE to receive all
of their expected residual returns, we account for Infobird Beijing as a VIE. Accordingly, we consolidate the accounts of Infobird Beijing
and subsidiaries for the periods presented herein, in accordance with Regulation S-X-3A-02 promulgated by the SEC, and Accounting Standards
Codification, or ASC, 810-10, Consolidation.
Infobird WFOE, the VIE and its
consolidated subsidiaries, or investors transfer funds through our organization under the applicable PRC laws and regulations. To the
extent our cash in the business is in the PRC or a PRC entity, the funds may not be available to distribute dividends to our investors,
or for other use outside of the PRC, due to interventions in or the imposition of restrictions and limitations on the ability of us, our
subsidiaries, or the VIE by the PRC government to transfer cash. As of the date of this annual report, none of Infobird Cayman, its subsidiaries,
the VIE or its subsidiaries has written cash management policies or procedures in place that dictate how funds are transferred. Rather,
the funds can be transferred in accordance with the applicable PRC laws and regulations.
We, Infobird Cayman, are a Cayman
Islands holding company, and we may rely principally on dividends and other distributions on equity paid by our subsidiaries for cash
and financing requirements we may have, including the funds necessary to pay dividends and other cash distributions to our shareholders
and service any debt we may incur. If any of our subsidiaries incur debt on their own behalf in the future, the instruments governing
the debt may restrict their ability to pay dividends or make other distributions to us. As we conduct our operations in China primarily
through our subsidiaries, the VIE and its subsidiaries, our ability to pay dividends to the shareholders and to service any debt we may
incur may depend upon dividends paid by our subsidiaries and license and service fees paid by the VIE. Current PRC regulations permit
Infobird WFOE to pay dividends to the Company only out of its accumulated profits, if any, determined in accordance with Chinese accounting
standards and regulations. Remittance of dividends by a wholly foreign-owned enterprise out of China is also subject to examination by
the banks designated by SAFE. In addition, our subsidiaries, the VIE and its subsidiaries in China are required to set aside at least
10% of their after-tax profits each year, if any, to fund a statutory reserve until such reserve reaches 50% of its registered capital.
For more details, see “Item 3 Key Information—D. Risk Factors—Risks Related to Doing Business in China—We may
rely on dividends and other distributions on equity paid by our PRC subsidiaries to fund any cash and financing requirements we may have,
and any limitation on the ability of our PRC subsidiaries to make payments to us could have a material and adverse effect on our ability
to conduct our business.”
Cash transfers within our organization
are effected by means of bank wires. As between Infobird Cayman, our Cayman Islands holding company, and its subsidiaries, including Infobird
WFOE, cash is generally transferred by means of capital contributions and/or interest-free intercompany loans. Cash transferred or settled
Infobird Cayman and its subsidiaries, on the one hand, and the consolidated VIE, on the other hand, is typically transferred through payments
for fees under our Contractual Arrangements, expense reimbursements, or intercompany borrowings between Infobird Cayman or one of its
subsidiaries and the consolidated VIE. All such loans are interest-free, unsecured and payable on demand. As a general matter, Infobird
WFOE is entitled to a service fee equal to all of the consolidated net income of the VIE. However, the service fee may be adjusted by
Infobird WFOE based on the actual scope of services rendered by Infobird WFOE and the operational needs and expanding demands of the consolidated
VIE. The enforceability and treatment of the intercompany agreements within our organization, including the intercompany borrowings and
the contractual arrangement with the VIE, have not been tested in court. Likewise, to the extent cash and/or assets in the business are
in the PRC and/or Hong Kong or our PRC and/or Hong Kong entities, such funds and/or assets may not be available to fund operations or
for other use outside of the PRC and/or Hong Kong due to interventions in or the imposition of restrictions and limitations on the ability
of us or our subsidiaries by the PRC government to transfer cash and/or assets. There are no tax consequences for intercompany borrowings
or the payment for intercompany services, except for the standard value added taxes and/or income taxes for the revenues and/or profits
generated from such services.
The proceeds of any transactions
within our organization, including with the VIE, are recorded on our books as “Inter-Company due,” and are eliminated in our
consolidated financial statements. For more details, please refer to the principles of consolidation set forth in the notes to our consolidated
financial statements for the years ended December 31, 2022, 2021 and 2020 as set forth in this annual report. Cash transferred outside
of our organization to satisfy our obligations to third parties are also effected via wire transfer.
During the fiscal year ended December
31, 2022:
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approximately $2,542,000
was contributed by Infobird Cayman to Infobird HK; |
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approximately $3,540,000 was
contributed by Inforbird HK to Infobird WFOE; |
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approximately $3,176,549 was transferred from Infobird
WFOE to the VIE and its subsidiaries as an intercompany loan; and |
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approximately $148,610 was
transferred from the VIE and its subsidiaries to Infobird WFOE as an intercompany loan. |
During the three years preceding
the date of this annual report, there have been no distributions or dividends by any of our direct or indirectly held subsidiaries to
Infobird. During that same period, Infobird has not declared any dividends or made any distributions to its shareholders, including its
U.S. investors, and we do not anticipate declaring a dividend in the foreseeable future. No assets other than cash are transferred within
our organization. For more details, please see the section headed “Cash and Asset Flows through Our Organization” above.
On April 22, 2021, we completed
our initial public offering, and since April 20, 2021, our ordinary shares have been listed on the Nasdaq Capital Market under the symbol
“IFBD”.
Our principal executive office
is located at Room 12A06, Block A, Boya International Center, Building 2, No. 1 Courtyard, Lize Zhongyi Road, Chaoyang District, Beijing,
China 100102. Our telephone number is 86-010-52411819. Our registered office in the Cayman Islands is located at the office of Campbells
Corporate Services Limited, Floor 4, Willow House, Cricket Square, Grand Cayman KY1-9010, Cayman Islands.
Our capital expenditures were incurred
primarily in connection with payment of property and equipment and software. Our capital expenditures were approximately $0.5 million,
$2.2 million, and $3.2 million for the years ended December 31, 2022, 2021, and 2020, respectively. We were in the process of constructing
a cloud computing facility in Guiyang, China, which has been postponed due to the time needed to negotiate with various vendors and to
obtain various government permits, particularly due to the impacts of COVID-19. The facility is expected to have two buildings consisting
of approximately 43,000 square meters in total, which is expected to house our cloud and BPO services operations and also fulfill the
purposes of offices, research centers, logistics and employee dormitories. This facility is intended to replace our current facilities
in Guiyang and some of our facilities in Beijing and Hefei, China, which are currently leased. We have completed demolition, underground
structure and design. As we were in the process of negotiating with contractors and other parties for the construction of the facility
and obtaining various government permits for the start of construction, we had no material existing capital expenditure commitments as
of December 31, 2022. In June 2020, we obtained the Guiyang Provincial Enterprise Investment Project Filing Certificate.
The SEC maintains a website that
contains reports, proxy and information statements, and other information regarding issuers that file electronically with the SEC on http://www.sec.gov.
You can also find information on our website located at http://www.infobird.com. Information contained on, or that can be accessed through,
our website is not a part of, and shall not be incorporated by reference into, this annual report.
B. Business Overview
We are a software-as-a-service,
or SaaS, provider of innovative AI-powered, or artificial intelligence enabled, customer engagement solutions in China. Leveraging self-developed
cloud-native architecture, AI and machine learning capabilities, patented Voice over Internet Protocol or VoIP application technologies,
no-code development platform, and in-depth industry expertise, we primarily provide holistic software solutions to help our corporate
clients proactively deliver and manage end-to-end customer engagement activities at all stages of the sales process including pre-sales
and sales activities and post-sales customer support. We also offer AI-powered cloud-based sales force management software including intelligent
quality inspection and intelligent training software to help our clients monitor, benchmark and improve the performances of agents. We
empower our clients with our business value-driven solutions to increase revenue, reduce cost, and enhance customer service quality and
customer satisfaction. We currently specialize in serving corporate clients in the finance industry and also cover a broad array of other
industries, including the education, public services, healthcare and consumer products industries. We believe we are one of the leading
and long-standing domestic SaaS providers in serving large enterprises in the finance industry in customer engagement with over 10 years
of experience. We offer a comprehensive portfolio of customer engagement SaaS solutions that are highly intelligent, customizable and
with proof of stability and security at scale with concurrence of over 10,000 agents. We continue to innovate by developing technologies
that enable us to deliver a series of solutions and services which address the evolving and changing needs of our corporate clientele.
On December 2, 2021, we completed
a 51% acquisition of Shanghai Qishuo Technology Inc., or Shanghai Qishuo, a PRC limited liability company and a SaaS provider of big data
analysis to retail stores aimed at operation improvement, for approximately $1.3 million (RMB 8.6 million). Shanghai Qishuo is a fast-growing
provider of consumer product and retail store digitalization solutions. Before the acquisition, its business was mainly focused on shoes
and footwear retail stores digital operation transformation. Shanghai Qishuo gained experience in this market through serving leading
clothing brands in China. Shanghai Qishuo leveraged its deep understanding of retail clothing and footwear store operations to develop
its main product, “Retail Rubik’s Cube”, which empowers clients by digital means to better understand and improve their
stores’ performance.
We generate revenues primarily
from providing standard and customized cloud-based SaaS, BPO services, software development and other technical services. For the
years ended December 31, 2022, 2021, and 2020, total revenues were approximately $5.5 million, $9.6 million, and $14.5 million,
respectively. Our gross profit was approximately $2.0 million, $2.3 million, and $9.8 million for the years ended December 31,
2022, 2021, and 2020, respectively. Our net (loss) or income was approximately $(16.2) million, $(14.2) million, and $4.1 million
for the years ended December 31, 2022, 2021, and 2020, respectively.
Our current emphasis and goals
primarily include execution of business strategies, improvement of cost structure, product and service performance, development of key
customers, domestic upgrade of software and systems originated from overseas suppliers, and mergers and acquisitions along the upstream
and downstream industry chain, among others.
We rely on the following self-developed
novel technologies to deliver customizable, high-quality, scalable, configurable, secure, and steady customer engagement solutions.
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Cloud-native architecture. We use a cloud-native architecture as the basic infrastructure for our software, which empowers us with flexible scale-out capabilities and high tolerance of failures and default, and supports ultra-large-scale concurrence capabilities. |
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AI and machine learning capabilities. We incorporate our self-developed natural language processing, or NLP, licensed automatic speech recognition, or ASR, and text to speech, or TTS, to empower our software to have the capability of conducting multiple rounds of free conversations with customers, referring to the context for better understanding, automatically capturing key words, recognizing the intentions of customers and accurately converting voice to text or vice versa. |
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Patented VoIP technologies. Our patented VoIP technologies ensure high-quality telecommunications through intelligent routing, multi-voice coding support, and multi-endpoint access support. The intelligent routing and multi-voice coding support enable us to provide optimal voice transmission quality by monitoring network fluctuation to deploy voice routing notes and adjusting voice coding based on the latest status of network bandwidth. |
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No-code development platform. We developed a no-code development platform that is flexible by design, enabling us to deploy pre-coded microservice modules and packages to quickly respond and adjust to customer requirements, and we can also combine microservice modules into customized end-to-end solutions, and thus, significantly reduce the time required for our software engineers to program customized services and products for our clients. Our software developed through the no-code development platform also supports open application programming interface, or API, and software development kit, or SDK, and therefore allows easy integration with our clients’ call centers, websites and software. |
Our customer engagement services
are founded on a series of our customer engagement software, and each may be used on an individual and/or integrated basis. The following
are the primary types of our fundamental software:
AI Customer Engagement Software
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Cloud call center –
proprietary technologies that ensure scalable, steady, secure, and flexible access to accounts and also support functions which can automatically
initiate outbound calls by taking into account available agents, anticipated talk time, and anticipated wait time, and then distribute
the answered calls to the agents. |
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Intelligent telemarketing
– automatically initiate calls in batch files, which are files often used to help load programs, run multiple processes
at a time, and perform common or repetitive tasks, support AI voice Chatbot and collect information from interactions between sales representatives
and customers to create labels for each customer and to analyze and predict customer behaviors. |
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Intelligent omni-channel
customer service – integrate interactions through telephone calls, videos, emails, social media platforms, websites, and text
messages, and provide tickets that can promote business flows across different departments. |
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AI voice Chatbot and AI
text Chatbot - multiple rounds of free conversation with customers, referring to the context for better understanding, and recognizing
the intentions of customers. |
AI Sales Force Management Software
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Intelligent quality inspection
– monitoring and benchmarking performances of sales and customer service representatives, and aiding in the fulfillment of
obligations under compliance regulations. |
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Intelligent training –
interactive training sessions and tests with computers for sales and customer service representatives |
We design our software to be easy
to use, customizable and self-operated. We allow our clients to incorporate their business needs and/or approach to customer management
in our software by using our self-developed no-code programming technology. Clients may also configure certain parameters and scripts
for agents. Our software also allows easy integration with our clients’ call centers, websites and software. Through years of experience
serving our clients and analyzing the interactions between our clients and their customers, we have accumulated valuable vertical knowledge
and know-how of our clients’ industries. We continually strive to understand the objectives of our clients at different stages of
their businesses to further our understanding on their operating industries. We have integrated this knowledge with our technology to
develop software that provides a comprehensive customer experience.
We value our proprietary technologies
and strong research and development capabilities, which we believe differentiate us from other software companies in the customer engagement
industry. As of December 31, 2022, we had an intellectual property portfolio consisting of 21 patents, 105 software copyrights, 1 artwork
copyright, 48 registered trademarks and 19 domain names in the PRC and 3 registered trademarks outside of the PRC. We have recently integrated
ChatGPT to upgrade our artificial intelligence customer service system to make it more intelligent and efficient.
Our research and development department was composed
of 27 personnel, including software engineers and internet technology specialists, as of December 31, 2022, which accounted for approximately
12.9% of our total employees. We have invested significantly in research and development and intend to continue to do so. For the years
ended December 31, 2022, 2021, and 2020, our research and development expenses amounted to approximately $3.3 million, $3.3 million, and
$1.9 million, respectively.
In 2022, we had approximately 5,536
average monthly paid user accounts. We have been diversifying and expanding our customer base with our standard cloud-based services which
require less customization effort than customized cloud-based services and are capable of scaling quickly. With prevailing standard cloud-based
services, we gradually decreased the percentage of revenue generated from China Guangfa Bank in our total revenue from 34.8% for the year
ended December 31, 2020 to 0% for each of the years ended December 31, 2021 and 2022. Our ability to maintain close relationships with
our clients is essential to the growth and profitability of our business. Through constant technological innovation and accumulated vertical
knowledge in our clients’ industries, we continue to build strong relationships with our clients. Once a client utilizes our solutions,
we subsequently seek to deepen such relationships through cross-selling and upselling our services and products. We deploy both direct
and indirect sales approaches, including outreach by our sales team, organizing and participating in forums and seminars, online advertising,
and cooperating with referral and reseller partners. The majority of our sales team is based in four major cities in China: Beijing, Shanghai,
Guangzhou, and Guiyang, which cover the most developed and populated cities of China.
We intend to further expand our
client base and increase our market share in the finance industry, as well as penetrating other industries with our enhanced sales and
marketing efforts. We plan to conduct a better client lifecycle management, expand our sales team, cooperate with referral or reseller
partners, continue to organize and participate in forums and seminars, launch online and offline advertising campaigns, and improve our
website and social media accounts. We also plan to attract new clients, and retain existing clients, by continuing to innovate our products
and services. In addition, we intend to construct the following capabilities in our AI applications: customer engagement hub, one single
view of customer, knowledge graphs, and customer journey maps, in order to facilitate proactive customer engagement through consolidation
of interactions with customers from various channels, including telephone, email, social media platforms, websites and text messages,
among others, along with predictions of customers’ intentions and behaviors. Furthermore, we plan to integrate the ChatGPT model
to more products, such as the existing quality control robot and dialogue generation robot.
For information on our financial
performance, see “Item 5.A. Operating Results.”
Our Products and Services
We offer cloud-based standard and
customized customer engagement services with various SaaS and BPO services to corporate clients. Our customer engagement services are
generally categorized into (i) standard cloud-based services, which are our standard SaaS or assembly of some of our fundamental SaaS
to meet our clients’ needs, which generally requires less resources than our customized cloud-based services, and (ii) customized
cloud-based services, which involve preliminary research of clients’ businesses and their objective of customer engagement, along
with design, modification, and integration of some of our fundamental SaaS in order to fit seamlessly with our clients’ actual business
processes in a short period of time and with low cost through our no-code development platform. Customized cloud-based services include
customized SaaS, voice/data plan, which includes telecommunication usage such as telephone calls and messaging that our customers can
subscribe for, and technical support. Clients that use either standard or customized cloud-based services generally enter into contracts
that range between one to three years. Dependent on the contractual arrangements, once a contract has been entered into, the clients are
subscribed to our paid user accounts and we will charge them either a one-off subscription fee or we will charge them based on the usage
of our services. For the years ended December 31, 2022, 2021, and 2020, standard cloud-based services amounted to approximately $2.1 million,
$2.0 million, and $1.4 million, representing approximately 38.1%, 20.6%, and 9.7% of our total revenues, respectively. For the years
ended December 31, 2022, 2021, and 2020, customized cloud-based services amounted to approximately $0, $0, and $5.0 million, representing
approximately 0%, 0%, and 33.8% of our total revenues, respectively.
The cornerstone of our customer
engagement cloud-based services is a series of customer engagement SaaS. Our SaaS is accessible from multiple types of devices, including
personal computers, tablets and mobile devices. We programmed our SaaS in the languages of Java, C++, PHP, Objective-C and Python and
to support and run on Windows, macOS, Linux, Android and iOS operating systems.
We offer the flexibility of three
methods of deployment of our SaaS: public cloud, hybrid cloud and private cloud. In a public cloud, we rent and leverage cloud resources
from third parties and therefore do not need to supply supporting infrastructure, such as hardware, storage, and servers, and deliver
the services over the internet to clients. Clients share the computing resources with others in the public domain, which is the nature
of public cloud services. In a private cloud, the infrastructure is physically located at a client’s facility and the services are
dedicated solely to such client. A hybrid cloud combines a private cloud with a public cloud. In a hybrid cloud, data and applications
can move between private and public clouds for greater flexibility and additional deployment options. Upon clients’ requests, we
also provide necessary hardware and middleware, which is software that provides services to software applications beyond those available
from the operating system, installation and maintenance services, and uptime monitoring for our clients who choose hybrid and private
clouds. We also maintain a technical support team that is responsible for installation and maintenance. We procure or rent all infrastructure
equipment from third parties. Our standard cloud-based services are typically deployed on public clouds whereas our customized cloud-based
services are typically deployed on hybrid or private clouds.
We have obtained the national compliance
operation qualification of internet information service provider and call center service provider from the PRC Ministry of Industry and
Information Technology (MIIT) and its provincial level counterparts to conduct call center businesses. We have also obtained the international
ISO27001 Certificate of Information Security Management System from China Cybersecurity Review Technology and Certification Center to
meet high cybersecurity standards required to conduct customer engagement services in certain industries such as the finance industry.
We have categorized our primary
SaaS into two groups: AI customer engagement software and AI sales force management software.
AI Customer Engagement Software
Cloud Call Center
Our cloud call center services
are delivered over the internet. Our clients access their accounts and take inbound or outbound calls through applications on mobile devices,
tablets, and personal computers. Our cloud call center is our longest standing product and we take pride in the stability and high quality
of telephone calls, as well as the add-on services we have provided since its introduction, such as intelligent interactive voice response,
batch inbound or outbound calls, and recording. Infobird Beijing began as a cloud-based call center-focused company. We believe our business
is differentiated from other cloud call centers as a result of our all-software approach and patented VoIP technologies. We utilize software
throughout the process from session initiation, transmission and switching to endpoints, which requires no physical investment on the
client’s part and, at the same time, ensures a high tolerance of failures and default and flexible scale-out capabilities, and supports
ultra-large-scale concurrence capabilities. By leveraging intelligent routing and multi-voice coding support, our VoIP technologies enable
us to provide high voice transmission quality by monitoring network fluctuation to deploy voice routing notes and adjusting voice coding
to the latest status of network bandwidth. To better meet user habits, we can also emulate the use of certain telephone service equipment,
such as digitized telephone sets and fax machines, with a VoIP network.
We also incorporate the predictive
dialing robot, a dialing robot that can help agents automatically dial numbers and transfer connected phone calls to the next available
agent, in our cloud call center, which can significantly increase the working efficiency of agents by reducing the time spent on waiting
for calls to be answered. It automatically initiates outbound calls by taking into account available agents, anticipated talk time, and
anticipated wait time, and then distributes the answered calls to the agents. Our clients often further opt to configure the AI voice
Chatbot with the predictive dialing robot in an attempt to increase efficiency and reduce costs.
We have also embedded data analytics
in our cloud call center. It can provide insights of performances for our clients by generating charts that display several items of key
data such as number of calls, percentage of occupancy of agents, and level of satisfaction of customers.
Intelligent Telemarketing
Our intelligent telemarketing software
is a tool for initiating follow-up calls with sales leads. It utilizes our cloud call center and can be packaged with other intelligent
application software such as AI voice Chatbot and the predictive dialing robot. Our clients are able to automatically initiate calls in
batch files, starting the conversation with AI, and redirect prospective customers to sales representatives. With our intelligent telemarketing
software, our clients may reduce marketing costs by increasing the efficiency of sales representatives. Depending on the clients’
needs, we also have the capability to collect information from the interactions between the sales representatives and the customers to
create labels for each customer and to analyze and predict customer behaviors.
Intelligent Omni-Channel Customer Service
Our intelligent omni-channel customer
service software enables our clients to interact with their customers through common channels that individuals in the China market typically
use to communicate, including telephone calls, videos, websites, e-mails, social media platforms, such as WeChat, a popular Chinese multi-purpose
messaging, social media and mobile payment application, and Weibo, a popular Chinese microblogging site, and text messages. This software
creates a customer database and can label each customer with their properties for screening. It also offers customizable worksheets and
ticket management, which can be used to organize customer service issues across different departments within the organization.
Our intelligent omni-channel customer
service software typically produces optimal outcomes when it is packaged with our intelligent application software, including AI voice
Chatbot, AI text Chatbot, intelligent form filling, and intelligent quality inspection. Intelligent form filling is an important tool
used for documenting interactions with customers and for communication between various departments within our corporate clients. We collect
information from the interactions and provide data analytics services that automatically generate summaries of indicators of our client’s
customer services. The summaries are fundamental for our clients to understand and improve the performance of their customer service representatives.
AI voice Chatbot and AI text Chatbot
We have developed two AI Chatbots
that are voice-based and text-based. By leveraging AI technologies such as our self-developed natural language processing, or NLP, licensed
automatic speech recognition, or ASR, and text to speech, or TTS, our AI voice and text Chatbots are able to perform various tasks while
engaging in different scenarios in customer engagement such as announcing notifications, obtaining confirmations, carrying out limited
conversations, asking questions to collect basic information, and providing answers to commonly raised questions. Our AI Chatbots can
support the customer services and sales agents to increase the working efficiency as they can carry out pre-programmed, simple and repetitive
tasks automatically without human intervention. With designed work flows, our AI Chatbots support human and AI collaborative working scenarios,
for example, our AI Chatbots interact or carry out conversations first to collect basic information and then transfer such information
to human agents for further services. Both AI voice and text Chatbots can be add-on software to our omni-channel customer service software
or other companies’ software, as they are embedded with open API, and they can also be independent software for sale. AI text Chatbot
can help answer questions using a text-based approach, and AI voice Chatbot can help answer questions using a voice-based approach.
After years of research and development,
our AI Chatbots also encompass advanced functions. For example, they can analyze real-time conversation, understand conversation context
and flows and proactively recommend products and services. Our AI voice Chatbot also has the capability to recognize when the customer
starts and finishes talking so it will not interrupt the customer. We also implement human voice recording in our AI voice Chatbot, in
particular in the finance industry.
AI Sales Force Management
Software
Intelligent Quality Inspection
Our intelligent quality inspection
software is designed to input AI-driven models which can measure the performances of agents and to support financial institutions to aid
in the fulfillment of their obligations under compliance regulations. Our intelligent quality inspection software conducts mass quality
inspection of recordings of conversations between agents and customers through AI and then generates results and data analytics in minutes.
The speed of inspection is cost sensitive and clients can choose their desired speed. The inspection software examines multiple criteria
of a recording including keywords, specific sentence pattern, speech speed, silence, call duration, and interruptions. The criteria are
highly customizable and we can combine multiple criteria to customize the intelligent quality inspection software to serve in several
scenarios.
We believe that our intelligent
quality inspection is highly efficient and thorough compared to traditional manual inspection. Companies that use traditional manual inspection
typically hire inspectors to sample the recordings and listen to each recording one by one. The process can be expensive, time-consuming,
and prone to error. However, with our intelligent quality inspection software, companies can perform real-time inspections of all recordings.
If our intelligent quality inspection software detects a violation of a specified criteria, it will send a notification to the agent with
an excerpt of the relevant portion of the recording within minutes. The excerpt is also converted into text, with the violation denoted
in red text, so that the agent is able to efficiently read a transcript of the relevant text during the telephone call.
We also offer interactive data
analytics with intelligent quality inspection in order to empower our clients to monitor and benchmark the performances of agents. For
example, our clients can quantify the performances of agents by scoring recordings, listing the recurring violations, or generating infographics
showing violation trends over time.
Intelligent Training
Our intelligent training software
is designed for standardized training for sales representatives and customer service representatives. It may reduce costs associated with
training new recruits, providing online lectures and virtual tests, and interactive training with virtual customers. It also allows customization
in contents, management of training plans, and data analytics of test results.
The signature function of our intelligent
training software is the interactive training with virtual customers. By pre-programming training materials in our interactive training
section, it can simulate real-life interactions with a potential customer. For instance, the virtual customer would begin by asking interactive
questions with the newly recruited agents or existing agents that require further training. After answering the interactive questions,
the agents will receive a final score as well as detailed score for every question answered during the training session. They will also
be provided with the correct answer for each question they answered incorrectly. This interactive training session can assist the management
team in training newly recruited agents on a cost-efficient basis and targeting specific areas that they aim to improve for agents’
performance by providing focused training sessions. It can also provide the agents more training flexibility as it can be accessed on
mobile phones and desktops, which can result in skill improvement within a short time frame.
BPO Services
We provide BPO services through
utilization of the technologies used in our cloud call center and our experiences in customer engagement. BPO is the contracting of business
activities and functions to third-party providers, such as technical support, sales and marketing, customer service and BPO operation
management. Our BPO services consist of call center outsourcing operation services. We supply a full set of resources for such services,
including the physical space, physical agents, call center equipment, fixed line and internet network, system management, maintenance
and other services to meet our clients’ needs. Either way, clients can choose whether to empower such call center with our intelligent
application software. We also offer data analytics on qualified indicators of performances of BPO for clients. Revenue from BPO services
is generated from assisting customers to operate the call centers services. Customers using these services are not permitted to take possession
of our software and physical resources and the contract is for a defined period, where customers pay a monthly service fee. For the years
ended December 31, 2022, 2021, and 2020 , our BPO service fees amounted to approximately $2.0 million, $2.3 million, and $1.7 million,
representing approximately 36.8%, 23.5%, and 12.0% of our total revenues, respectively.
We have provided BPO services exclusively
through Infobird Guiyang, subsidiary of our VIE, since 2015. As of December 31, 2022, we employed 20 agents and outsourced 20 agents in
connection with our BPO services, and we have served 88 corporate clients in the finance, consumer products, and information technology
services industries that utilized our BPO services.
Sales and Marketing
We deploy both direct and indirect
sales approaches to market our services to both existing and potential clients.
We utilize the direct approaches
with our sales team and in the fiscal year 2022, and we maintained a team of 34 sales representatives, which mainly includes regional
sales representatives and telemarketing sales representatives. In 2022, we reduced the size of our sales team as our sales and marketing
activities were restricted by travel restrictions to combat the COVID-19 pandemic, and we focused more on budget control to address the
negative impact of the COVID-19 pandemic on our business performance and financial position. Our regional sales representatives are to
target mid-to-large enterprises in four major geographic markets in China: Beijing, Shanghai, Guangzhou, and Guiyang. We have also recruited
several experienced sales representatives with rich resources in the strategic industries we target, who we believe can proactively create
high-quality new sales leads. In addition, we have established a telemarketing team to target small-to-medium enterprises with our standard
cloud-based services. Our sales team is also responsible for the renewal of existing contracts and the promotion of new products to existing
clients. Once we have established relationships with clients, we subsequently seek to deepen such relationships through cross-selling
and upselling our solutions, so that we become an integral part of our clients’ operations.
We also cooperate with various
online advertising networks and have been promoting our services and products on widely used search engines in China primarily to pursue
small and mid-sized clients. The search engines will automatically forward the sales leads to our sales team who will respond to the queries.
Our sales team will continue to follow up with clients who have expressed interest in our services, identify clients’ needs, and
engage our software engineers to develop tailored proposals for our clients.
We also directly engage clients
through attending and organizing forums and seminars for senior management personnel in our targeted industries, including the finance
industry. During such forums and seminars, we initiate contact with such senior management to understand their specific needs in customer
engagement and develop customized solutions. For example, in May 2019, we organized the FINTECH Intelligent Finance Forum of China International
Big Data Industry Expo 2019 in Guiyang, sponsored by the Guiyang municipality government, which attracted hundreds of attendees.
We have also adopted indirect approaches
to sales and marketing, such as relationships with telecommunications carriers. For example, we have established relationships with certain
telecommunications carriers that have immense client bases. Through proactive communication, the carriers facilitate cooperation between
us and their customers who have expressed needs in cloud-based customer engagement.
Generally, we focus our sales and
marketing efforts on increasing awareness of our company, establishing and promoting our brand, creating sales leads and supporting our
community of customers. We also work with multiple online media outlets to publish press releases about our business, including our services
and products and industry insights. We intend to continue to invest in sales and marketing by expanding our sales team, managing clients’
lifecycles, cooperating with referral and reseller partners, engaging independent third-party consulting and rating companies, organizing
and participating in forums and seminars, launching online and offline advertising campaigns, and improving our website and social media
accounts.
Research and Development
We invest significant resources
in research and development—not only to support our existing business and enhance our service and product offerings—but also
to incubate new technological breakthroughs and business initiatives. As of December 31, 2022, our research and development team consisted
of 13 personnel, including software engineers and internet technology specialists, which accounted for approximately 11.5% of our total
employees. We have invested significant resources to maintain our technological advantages and intend to continue to extensively invest
in our research and development capabilities. For the years ended December 31, 2022, 2021, and 2020, our research and development expenses
amounted to approximately $3.3 million, $3.3 million, and $1.9 million, respectively. In 2022, in order to address the negative impact
of the COVID-19 pandemic on our business performance and financial position, we reduced the size of our research and development staff,
and adjusted our research and development strategies to focus on projects which were expected to be able to generate cash inflow in the
short term.
Our Technologies
Our key technologies include the following:
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Cloud-native architecture.
We believe we are one of the first SaaS companies in the customer engagement industry in China that uses cloud-native architecture
throughout the lifecycle of our software. Due to the self-developed cloud-native architecture, our products have flexible scale-out capabilities,
high tolerance of failures and default, and support ultra-large-scale concurrence capabilities. |
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AI and machine learning
capabilities. Our software is capable of conducting multiple rounds of free conversation with customers, analyzing the context
for better understanding, and automatically capturing key words and recognizing the intentions of customers. We use self-developed NLP,
licensed ASR and TTS. |
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Patented VoIP technologies.
Our patented VoIP technologies feature self-developed intelligent routing, multi-voice coding support and multi-endpoint access
support. The intelligent routing and multi-voice coding support enable us to provide the most optimal voice transmission quality by monitoring
network fluctuation to deploy voice routing notes and adjusting voice coding based on the latest status of network bandwidth. In addition,
our patented VoIP technologies are able to provide multi-endpoint access supports to mobile applications, computer software, website,
session initiation protocol, or SIP, soft-phone and hard-phone, and simultaneously, support multi-endpoint software’s SDK and API,
making it easily integrated to third-party software. |
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Self-developed cloud-based
no-code development platform. Our self-developed cloud-based no-code development platform allows us to quickly develop new SaaS,
customize and package our SaaS to meet market demand. Our no-code development platform fundamentally changes how our software engineers
develop new products. It is a “middle platform” where our software engineers write codes and algorithms to generate microservice
modules, further integrate the modules to generate microservice packages, and store such pre-programmed modules and packages. The microservice
module is the smallest unit that a client can use, and the microservice package is the smallest unit that a client can subscribe. All
of our modules and packages are configurable, sharable, and scalable. Our software engineers can easily modify the parameters of the
pre-programmed microservice modules and packages and use drag-and-drop tools to configure the modules and packages to create new or customized
software. Therefore, our no-code development platform has significantly shortened the time required to develop new products compared
to the traditional way of going through the complete lifecycle of software development from designing and coding every time. We have
built a database of microservice modules and packages that cover the recurring issues throughout the years serving our clients and continuously
enhance existing modules and add new modules to respond to newly emerged market opportunities. |
Intellectual Property
Our success and future revenue
growth depend, in part, on our ability to protect our intellectual property. We rely primarily on patent, copyright, trademark and trade
secret laws, as well as confidentiality procedures, to protect our proprietary technologies and processes.
We believe that the core of our
business is comprised of our proprietary technologies, including our patented VoIP and other internet technologies and software copyrights.
As a result, we strive to maintain a robust intellectual property portfolio. Our success and future revenue growth may depend, in part,
on our ability to protect our intellectual property as products and services that are material to our operating results incorporate patented
technology.
We have pursued rights in intellectual
property since our founding and we focus our intellectual property efforts in China. Our patent strategy is designed to provide a balance
between the need for coverage in our strategic market and the need to maintain reasonable costs.
We believe our rights to patents,
copyrights, trademarks and other intellectual property rights serve to distinguish and protect our products from infringement and contribute
to our competitive advantages. As of December 31, 2022, we had rights to 21 patents, 105 software copyrights, 1 artwork copyright, 48
registered trademarks and 19 domain names in the PRC and 3 registered trademarks outside of the PRC.
We cannot assure you that any patents
or copyrights will be issued from any of our pending applications. In addition, any rights granted under any of our existing or future
patents, copyrights or trademarks may not provide meaningful protection or any commercial advantage to us. With respect to our other proprietary
rights, it may be possible for third parties to copy or otherwise obtain and use proprietary technology without authorization or to develop
similar technology independently. We may in the future initiate claims or litigation against third parties to determine the validity and
scope of proprietary rights of others. In addition, we may in the future initiate litigation to enforce our intellectual property rights
or to protect our trade secrets. Additional information about the risks relating to our intellectual property is provided under “Item
3. Key Information—D. Risk Factors—Risks Related to Intellectual Property.”
Competition
We face significant competition
in our evolving market from numerous competitors, particularly cloud-based customer engagement SaaS providers in China. We believe that
the SaaS customer engagement industry in China is still at the beginning of the growth phase in the industry lifecycle, where the market
is segmented and no large players have yet dominated the market. To differentiate us from other SaaS providers in the industry, we provide
more intelligent and customized solutions with an industry focus on finance. We embed our SaaS with AI and machine learning capabilities,
and our no-code development platform allows easy customization and significantly decreases our time to market.
Participants in the cloud-based
customer engagement service industry include call center providers, software developers focusing on customer engagement, traditional technology
companies providing customized development, implementation and support services, and several other categories of competitors. Many of
our competitors developed cloud-based software similar to us. We may also face competition from new and emerging companies.
Compared to our company, our current
and potential competitors may have:
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better established credibility
and market reputations, and broader service and product offerings; |
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greater financial, technical,
marketing and other resources, which may allow them to pursue enhanced design, development, sales, marketing, distribution and support
for their services and products; and |
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more extensive customer and
partner relationships, which may position them to identify and respond more successfully to market developments and changes in customer
demands. |
However, we believe we are well
positioned to compete in this developing market as a result of our comprehensive service and product portfolio, research and development
capabilities, diverse sales and marketing network and experienced management team. We also focus on the customer engagement SaaS in the
finance industry where there are high thresholds of existing entry barriers due to strict compliance and security requirements and capabilities
to handle large volumes of services with stability.
The principal competitive factors in our market include:
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intelligent and comprehensive service and product portfolio
that meets the demand of both small and medium sized businesses and large enterprises; |
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efficient customization of services and products; |
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in-depth industry expertise, in particular in the finance
industry; |
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brand recognition and reputation; |
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efficacy, reliability and ease of use of services and
products; |
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ability to build customer loyalty, retain existing
customers and attract new customers; |
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strength of sales and marketing efforts; and |
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advancement of innovation and research and development
of services and products. |
We believe we compete favorably with respect to the
factors mentioned above.
Regulations
Regulations on Value-added Telecommunications Services
The Telecommunications Regulations
of the PRC, or the Telecom Regulations, implemented on September 25, 2000 and amended on July 29, 2014 and February 6, 2016, are the primary
PRC law governing telecommunications services and set out the general framework for the provision of both “basic telecommunication
services” and “value-added telecommunication services” by domestic PRC companies. “Value-added telecommunication
services” is defined as telecommunications and information services provided through public networks, and, according to the Telecom
Regulations, operators of value-added telecommunications services shall obtain operating licenses prior to commencing operations from
the MIIT, or its provincial level counterparts. Enterprises operating telecommunication business in absence of operating license shall
be ordered by the MIIT, or its provincial level counterparts, to rectify the violations, the illegal income shall be confiscated, and
a penalty between three times and five times of the illegal income shall be imposed. If there is no illegal income or the illegal income
is lower than RMB 50,000 (approximately $7,100), a penalty between RMB 100,000 (approximately $14,200) and RMB 1,000,000 (approximately
$142,000) shall be imposed. In a serious case, the business shall be suspended.
The Catalogue of Telecommunications
Business, or the Catalogue, which was issued as an attachment to the Telecom Regulations and recently revised and promulgated on June
6, 2019, further identifies information services and online data processing and transaction processing services as value-added telecommunications
services. Pursuant to the Catalogue, the call center business refers to the provision of business consultation, information consultation
and data query services to users, with the entrustment of enterprises or institutions, based on the call center system and database technology
connected to public communication network or the internet and the information database established by information collection, processing
and storage. We engage in business activities that are value-added telecommunications services as defined and described by the Telecom
Regulations and the Catalogue.
On March 5, 2009, the MIIT issued
the Measures on the Administration of Telecommunications Business Operating Permits, or the Telecom License Measures, which initially
became effective on April 10, 2009 and was amended on July 3, 2017, effective on September 1, 2017, to supplement the Telecom Regulations.
The Telecom License Measures provide that there are two types of telecommunications operating licenses, or the VAT Licenses for operators
in China, one for basic telecommunications services and one for value-added telecommunications services. A distinction is also made to
licenses for value-added telecommunications services as to whether a license is granted for “intra-provincial” or “trans-regional”
(inter-provincial) activities. An appendix to each license granted will detail the permitted activities of the enterprise to which it
was granted. An approved telecommunications services operator must conduct its business (whether basic or value-added) in accordance with
the specifications recorded in its VAT License.
On January 8, 2021, the CAC promulgated
the Internet Information Services Measures (Revised Draft for Comments), which sets forth detailed rules on the internet information service
activities. As of the date of this annual report, the draft has not been formally adopted.
Regulations on Foreign Direct Investment in Value-Added
Telecommunications Companies
Foreign direct investment in telecommunications
companies in China is governed by the Provisions on the Administration of Foreign-Invested Telecommunications Enterprises, or the FITE
Regulations, which were issued by the State Council on December 11, 2001, became effective on January 1, 2002 and recently amended on
March 29, 2022 and took effect on May 1, 2022, and the Catalog of Industries for Encouraging Foreign Investment (2020 Version), or the
Encouragement Catalogue, which were promulgated by the NDRC and the MOFCOM on December 27, 2020 and became effective on January 27, 2021,
and the Special Management Measures (Negative List) for the Access of Foreign Investment (2021 Version), or the Negative List, which were
issued by NDRC, and the MOFCOM, on December 27, 2021. Under the aforesaid regulations, foreign invested telecommunications enterprises
in the PRC, or FITEs, are generally required to be established as Sino-foreign equity joint ventures with limited exceptions. In general,
the foreign party to a FITE engaging in value-added telecommunications services may hold up to 50% of the equity of the FITE with limited
exceptions, of which the geographical area it may conduct telecommunications services is provided by the MIIT in accordance with relevant
provisions as mentioned above.
On June 30, 2016, the MIIT issued
an Announcement of the Ministry of Industry and Information Technology on Issues concerning the Provision of Telecommunication Services
in Mainland China by Service Providers from Hong Kong and Macau, or the MIIT Announcement, which provides that investors from Hong Kong
and Macau may hold no more than 50% of the equity in FITEs engaging in certain specified categories of value-added telecommunications
services.
On July 13, 2006, the MIIT issued
the Notice of the Ministry of Information Industry on Intensifying the Administration of Foreign Investment in Value-added Telecommunications
Services, or the MIIT Notice, which reiterates certain provisions of the FITE Regulations. In addition to the provisions stated in FITE
Regulations, the MIIT Notice further provide that a domestic company that holds a value-added telecommunications license, is prohibited
from leasing, transferring or selling the value-added telecommunications license to foreign investors in any form, and from providing
any assistance, including providing resources, sites or facilities, to foreign investors to conduct value-added telecommunications businesses
illegally in China. The MIIT Notice also requires each value-added telecommunications license holder to have appropriate facilities for
its approved business operations and to maintain such facilities in the regions covered by its license, and specifically, with regard
to the domain names and trademarks, the MIIT Notice required that trademarks and domain names that are used in the provision of Internet
content services must be owned by the VAT License holder or its shareholders.
Regulations on Internet Information Services
The Administrative Measures on
Internet Information Services, or the Internet Information Measures, which was issued by the State Council on September 25, 2000 and amended
on January 8, 2011, set out guidelines on the provision of internet information services. Pursuant to the Internet Information Measures,
“internet information services” are defined as services that provide information to online users through the internet. The
Internet Information Measures classifies internet information services into commercial internet information services and non-commercial
Internet information services. The commercial internet information services refer to services that provide information or services to
internet users with charge. The Internet Information Measures requires commercial internet information services operators to obtain a
value-added telecommunications business operating license, or the ICP License, from the relevant government authorities before engaging
in any commercial internet information services operations in China.
In addition, internet information
service providers are required to monitor their websites to ensure that they do not contain content prohibited by laws or regulations.
Internet information service providers are prohibited from producing, copying, publishing or distributing information that is humiliating
or defamatory to others or that infringes the legal rights of others. The PRC government may require corrective actions to address non-compliance
by ICP License holders or revoke their ICP License for serious violations. Furthermore, the MIIT Circular on Regulating the Use of Domain
Names in Internet Information Services, issued on November 27, 2017 and that took effect on January 1, 2018, requires internet information
service providers to register and own the domain names they use in providing internet information services.
Regulations on Mobile Internet Application Information
Services
The Cyberspace Administration of
China, or CAC issued the Administrative Provisions on Mobile Internet Application Information Services on June 28, 2016, which took effect
on August 1, 2016, requiring internet information service providers, or ICPs, who provide information services through mobile internet
applications, or APPs, i.e. mobile application providers, to authenticate the identity of the registered users, establish procedures for
protection of user information, establish procedures for information content censorship and management, ensure that users are given adequate
information concerning an APP and are able to choose whether an APP is installed and whether or not to use an installed APP and its functions,
protect intellectual property rights concerned and keep records of users’ logs for sixty (60) days. Mobile application providers
and application store service providers are prohibited from engaging in any activity that may endanger national security, disturb the
social order, or infringe the legal rights of third parties, and may not produce, copy, issue or disseminate through mobile applications
any content prohibited by laws and regulations. If an ICP violates these regulations, mobile app stores through which the ICP distributes
its APPs may issue warnings, suspend the release of its APPs, or terminate the sale of its APPs, and/or report the violations to governmental
authorities.
ICPs are also required under the
Interim Measures on the Administration of Pre-Installation and Distribution of Applications for Mobile Smart Terminals, which was issued
on December 16, 2016 and took effect on July 1, 2017, to ensure that APPs, as well as its ancillary resource files, configuration files
and user data, can be conveniently uninstalled by a user, unless it is a basic function software (i.e., software that supports the normal
functioning of hardware and operating system of a mobile smart device).
Regulations Relating to Information Security and
Privacy Protection
Regulations on Information Security
In recent years, PRC government
authorities have enacted laws and regulations with respect to internet information security and protection of personal information from
abusing or unauthorized disclosure. Pursuant to the Decision on the Maintenance of Internet Security issued by the NPC Standing Committee
on December 28, 2000, which was amended on August 27, 2009, persons may be subject to criminal liabilities in China for any attempt to:
(i) gain improper entry into a computer or system of strategic importance; (ii) disseminate politically disruptive information;
(iii) leak state secrets; (iv) spread false commercial information; (v) infringe upon intellectual property rights or damage business
credit or reputation of others; (vi) intentionally make, spread computer viruses and other destructive programs, attack computer systems
and communication networks which lead to damages to such systems and networks; (vii) carry out theft, fraud, racketeering through internet;
and (viii) other activities prohibited by relevant laws and regulations.
The Administration Measures on
the Security Protection of Computer Information Network with International Connections, issued by the Ministry of Public Security of the
PRC, or MPS, on December 16, 1997 and amended by the State Council on January 8, 2011, prohibits using the internet in ways that result
in a leak of state secrets or a spread of socially destabilizing content. The MPS has supervision and inspection powers and relevant local
security bureaus may also have jurisdiction. If a value-added-telecommunications service license holder violates these measures, the government
of the PRC may revoke its value-added-telecommunications service license and shut down its websites.
The Administrative Provisions on
Mobile Internet Application Information Services, issued by the CAC on June 28, 2016, which took effect on August 1, 2016, providing that
mobile Internet application providers are prohibited from engaging in any activity that may endanger national security, disturb social
order or infringe the legal rights of third parties, and may not produce, copy, release or disseminate through mobile Internet applications
any content prohibited by laws and regulations.
On November 7, 2016, the NPC Standing
Committee promulgated the Cyber Security Law of the PRC, or the PRC Cyber Security Law, which took effect on June 1, 2017, pursuant to
which, network operators must comply with laws and regulations and fulfil their obligations to safeguard security of the network when
conducting business and providing services. Those who provide services through networks must take technical measures and other necessary
measures pursuant to laws, regulations and compulsory national requirements to safeguard the safe and stable operation of the networks,
respond to network security incidents effectively, prevent illegal and criminal activities, and maintain the integrity, confidentiality
and usability of network data. It also states that network operator may not collect personal information that is irrelevant to the services
it provides or collect or use the personal information in violation of the provisions of laws or agreements between both parties. Under
the Cyber Security Law, network operators are subject to various security protection-related obligations, including:
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complying with security protection
obligations in accordance with tiered requirements with respect to maintenance of the security of Internet systems, which include formulating
internal security management rules and developing manuals, appointing personnel who will be responsible for internet security, adopting
technical measures to prevent computer viruses and activities that threaten Internet security, adopting technical measures to monitor
and record status of network operations, holding Internet security training events, retaining user logs for at least six (6) months,
and adopting measures such as data classification, key data backup, and encryption for the purpose of securing networks from interference,
vandalism, or unauthorized visits, and preventing network data from leakage, theft, or tampering; |
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verifying users’ identities
before signing agreements or providing services such as network access, domain name registration, landline telephone or mobile phone
access, information publishing, or real-time communication services; |
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clearly indicating the purposes,
methods and scope of the information collection, the use of information collection, and obtain the consent of those from whom the information
is collected when collecting or using personal information; |
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strictly preserving the privacy
of user information they collect, and establish and maintain systems to protect user privacy; and |
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strengthening management of
information published by users. When the network operators discover information prohibited by laws and regulations from publication or
dissemination, they shall immediately stop dissemination of that information, including taking measures such as deleting the information,
preventing the information from spreading, saving relevant records, and reporting to the relevant governmental agencies. |
On November 15, 2018, the CAC issued
the Provisions on Security Assessment of the Internet Information Services with Public Opinion Attributes or Social Mobilization Capacity,
which came into effect on November 30, 2018. The provisions require Internet information providers to conduct security assessments on
their Internet information services if their services include forums, blogs, microblogs, chat rooms, communication groups, public accounts,
short-form videos, online live-streaming, information sharing, mini programs or other functions that provide channels for the public to
express opinions or have the capability of mobilizing the public to engage in specific activities. Internet information providers must
conduct self-assessment on, among other things, the legality of new technology involved in the services and the effectiveness of security
risk prevention measures, and file the assessment report with the local competent cyberspace administration authority and public security
authority.
The Regulations on Cyber Security
Supervision and Inspection of Public Security Organs, which was issued by the MPS on September 15, 2018 and came into effect on November
1, 2018, is an important basis for the Public Security Bureau to strengthen the enforcement of the Cyber Security Law.
Internet security in China is also
regulated and restricted from a national security standpoint. On July 1, 2015, the SCNPC promulgated the new National Security Law, which
took effect on the same date and replaced the former National Security Law promulgated in 1993. According to the new National Security
Law, the state shall ensure that the information system and data in important areas are secure and controllable. In addition, according
to the new National Security Law, the state shall establish national security review and supervision institutions and mechanisms, and
conduct national security reviews of key technologies and IT products and services that affect or may affect national security. There
are uncertainties on how the new National Security Law will be implemented in practice.
Pursuant to the Ninth Amendment
to the Criminal Law issued by the NPC Standing Committee on August 29, 2015, which took effect on November 1, 2015, any Internet service
provider that fails to fulfil the obligations related to internet information security administration as required by applicable laws and
refuses rectification orders is subject to criminal liability for (i) any dissemination of illegal information in large scale, (ii) any
severe effect due to leakage of the client’s information, (iii) any serious loss of criminal evidence, or (iv) other severe situation.
These amendments also state that any individual or entity that (i) sells or provides personal information to others that violates applicable
law, or (ii) steals or illegally obtains any personal information, is subject to criminal penalty for severe violations.
On October 21, 2019, the Supreme
People’s Court and the Supreme People’s Procuratorate jointly issued the Interpretations on Certain Issues Regarding the Applicable
of Law in the Handling of Criminal Case Involving Illegal Use of Information Networks and Assisting Committing Internet Crimes, which
came into effect on November 1, 2019, and further clarifies the meaning of Internet service provider and the severe situations of the
relevant crimes.
On July 6, 2021, the relevant PRC
government authorities issued Opinions on Strictly Cracking Down Illegal Securities Activities in Accordance with the Law, which emphasized
the need to strengthen the administration over illegal securities activities, and the need to strengthen the supervision over overseas
listings by Chinese companies. Effective measures, such as promoting the construction of relevant regulatory systems, will be taken to
deal with the risks and incidents of China-based overseas listed companies.
On June 10, 2021, for purpose of
further regulating data processing activities, safeguarding data security, promoting data development and utilization, protecting the
lawful rights and interests of individuals and organizations, and maintaining national sovereignty, security, and development interests,
the SCNPC published the PRC Data Security Law, which took effect on September 1, 2021. The Data Security Law requires data processing,
which includes the collection, storage, use, processing, transmission, provision and publication of data, to be conducted in a legitimate
and proper manner. The Data Security Law provides for data security and privacy obligations on entities and individuals carrying out data
processing activities. The Data Security Law also introduces a data classification and hierarchical protection system based on the importance
of data in economic and social development, and the degree of harm it may cause to national security, public interests, or legitimate
rights and interests of individuals or organizations if such data are tampered with, destroyed, leaked, illegally acquired or illegally
used. The appropriate level of protection measures is required to be taken for each respective category of data. For example, a processor
of important data is required to designate the personnel and the management body responsible for data security, carry out risk assessments
of its data processing activities and file the risk assessment reports with the competent authorities. State core data, i.e., data having
a bearing on national security, the lifelines of national economy, people’s key livelihood and major public interests, shall be
subject to stricter management system. Moreover, the Data Security Law provides a national security review procedure for those data processing
activities which affect or may affect national security and imposes export restrictions on certain data and information. In addition,
the Data Security Law also provides that any organization or individual within the territory of the PRC shall not provide any foreign
judicial body and law enforcement body with any data stored within the territory of the PRC without the approval of the competent PRC
governmental authorities.
On August 17, 2021, the State Council
promulgated the Regulations on Security Protection of Critical Information Infrastructure, which became effective on September 1, 2021.
Pursuant to the Regulations on Protection of Critical Information Infrastructure, critical information infrastructure refers to any important
network facilities and information systems of an important industry and field such as public communication and information service, energy,
transport, water conservation, finance, public services, e-government affairs and national defense related science and technology industry,
and other industries and fields that may seriously endanger national security, people’s livelihood and public interest in case of
damage, function loss or data leakage. In addition, relevant administration departments of each important industry and field are responsible
for formulating eligibility criteria and determining the critical information infrastructure in the respective industry or field. The
operators will be informed about the final determination as to whether they are categorized as critical information infrastructure operators.
On December 31, 2021, the CAC,
together with the MIIT, the MPS and the SAMR, jointly issued the Administrative Provisions on Algorithm Recommendation of Internet Information
Services, with effect from March 1, 2022, which provides that algorithm recommendation service providers are not allowed to use algorithms
to register false user accounts, block information, give excessive recommendations, and that users should be given the option to easily
turn off algorithm recommendation services.
On October 29, 2021, the CAC published
the Measures for the Security Assessment of Outbound Data (Draft for Comments), which intends to regulate the outbound transfer of (including
cross-border assess to) important data and/or personal information collected or generated in domestic operations within the People’s
Republic of China. The security assessment requirement was initially introduced in the PRC Cybersecurity Law against the critical information
infrastructure operators only, but the Measures for the Security Assessment of Outbound Data (Draft for Comments) has extended the security
assessment obligation to all data processors, and provides two types of security assessment to be undertaken before providing data from
China to overseas, namely risk self-assessment and security assessment by CAC. The Measures for the Security Assessment of Outbound Data
were formally adopted on September1, 2022.
On November 14, 2021, the CAC published
the Draft Administration Regulations on Cyber Data Security, which further regulate the internet data processing activities and emphasize
the supervision and management of network data security, and further stipulate the obligations of internet platform operators, such as
to establish a system for disclosure of platform rules, privacy policies and algorithmic strategies related to data, and timely disclosure
of formulation procedures and adjudication procedures and more. Specifically, the draft regulations require data processors to, among
others, (i) adopt immediate remediation measures when finding that network products and services they use or provide have security defects
and vulnerabilities, or threaten national security or endanger public interest, and (ii) follow a series of detailed requirements with
respect to processing of personal information, management of important data and proposed overseas transfer of data. In addition, such
draft regulations require data processors handling important data or the data processors listed overseas to complete an annual data security
assessment and file a data security assessment report to applicable regulators. Such annual assessment, as required by the draft regulations,
would encompass areas including but not limited to the status of important data processing, data security risks identified and the measures
adopted, the effectiveness of data protection measures, the implementation of national data security laws and regulations, data security
incidents that occurred and their handling, and a security assessment with respect to sharing and provision of important data overseas.
As of the date of this annual report, the Draft Administration Regulations on Cyber Data Security has not been formally adopted.
On January 4, 2022, the CAC and
other twelve PRC regulatory authorities jointly revised and promulgated the Measures for Cybersecurity Review, or the Cybersecurity Review
Measures, which came into effect on February 15, 2022 and the Measures for Cybersecurity Review which took effect on June 1, 2020 was
abolished at the same time. The Cybersecurity Review Measures requires that critical information infrastructure operators that purchase
network products and services shall anticipate the potential national security risk of products and services after they enter operation.
If they affect or may affect national security, a cybersecurity review shall be reported to the Cybersecurity Review Office.
On July 7, 2022, the CAC promulgated
the Security Assessment Measures for Cross-border Data Transfers with effect from September 1, 2022, pursuant to which a data processor
shall declare security assessment for its outbound data transfer where: (i) it provides critical data abroad; (ii) it is a critical information
infrastructure operator or a data processor processing the personal information of more than one million individuals, and it provides
personal information abroad; (iii) it has provided personal information of 100,000 individuals or sensitive personal information of 10,000
individuals in total abroad since January 1 of the previous year; or (iv) any other circumstances prescribed by the CAC.
Regulations on Privacy Protection
On December 13, 2005, the MPS issued
the Regulations on Technological Measures for Internet Security Protection, or the Internet Protection Measures, which took effect on
March 1, 2006, requiring internet service providers to utilize standard technical measures for internet security protection. and to keep
records of certain information about their users (including user registration information, log-in and log-out time, IP address, content
and time of posts by users) for at least sixty (60) days and submit the above information as required by laws and regulations.
Under the Several Provisions on
Regulating the Market Order of Internet Information Services issued by the MIIT on December 29, 2011 and that took effect on March 15,
2012, ICPs are also prohibited from collecting any personal user information or providing any information to third parties without the
consent of the user. The Cyber Security Law provides an exception to the consent requirement where the information is anonymous, not personally
identifiable and unrecoverable. ICPs must expressly inform the users of the method, content and purpose of the collection and processing
of user personal information and may only collect information necessary for its services. ICPs are also required to properly maintain
user personal information, and in case of any leak or likely leak of user personal information, ICPs must take remedial measures immediately
and report any material leak to the telecommunications regulatory authority.
In addition, the Decision on Strengthening
Network Information Protection issued by the NPC Standing Committee on December 28, 2012 emphasizes the need to protect electronic information
that contains individual identification information and other private data. The decision requires ICPs to expressly inform their users
of the internet service providers’ collection and use of user personal information, establish and publish policies regarding the
purpose, manner and scope of Internet service providers’ collection and use of personal electronic information standards, collect
and use user personal information only with the consent of the users and only within the scope of such consent and to take necessary measures
to ensure the security of the information and to prevent leakage, damage or loss. The decision also mandates that Internet services providers
and their employees must keep strictly confidential user personal information that they collect.
Furthermore, MIIT’s Order
on Protection of Personal Information of Telecommunications and Internet Users, or the Order, which was issued on July 16, 2013 and took
effect on September 1, 2013, contains detailed requirements on the use and collection of personal information as well as the security
measures to be taken by ICPs. Most of the requirements under the Order that are relevant to Internet services providers are consistent
with the requirements already established under the MIIT provisions discussed above, except that under the Order the requirements are
more strict and have a wider scope. If an Internet services provider wishes to collect or use personal information, it may do so only
if such collection is necessary for the services it provides. Further, it must disclose to its users the purpose, method and scope of
any such collection or use, and must obtain consent from the users whose information is being collected or used. Internet services providers
are also required to establish and publish their protocols relating to personal information collection or use, keep any collected information
strictly confidential, and take technological and other measures to maintain the security of such information. Internet services providers
are also required to cease any collection or use of the user personal information, and de-register the relevant user account, when a given
user stops using the relevant Internet service. Internet services providers are further prohibited from divulging, distorting or destroying
any such personal information, or selling or providing such information unlawfully to other parties. The Order states, in broad terms,
that violators may face warnings, fines, and disclosure to the public and, in the most severe cases, criminal liability.
On January 5, 2015, the SAIC promulgated
the Measures on Punishment for Infringement of Consumer Rights, which was revised on October 23, 2020, pursuant to which business operators
collecting and using personal information of consumers must comply with the principles of legitimacy, propriety and necessity, specify
the purpose, method and scope of collection and use of the information, and obtain the consent of the consumers whose personal information
is to be collected. Business operators may not (i) collect or use personal information of consumers without their consent, (ii) unlawfully
divulge, sell or provide personal information of consumers to others or (iii) send commercial information to consumers without their consent
or request, or when a consumer has explicitly declined to receive such information.
On May 8, 2017, the Supreme People’s
Court and the Supreme People’s Procuratorate released the Interpretations of the Supreme People’s Court and the Supreme People’s
Procuratorate on Several Issues Concerning the Application of Law in the Handling of Criminal Cases Involving Infringement of Citizens’
Personal Information, which took effect on June 1, 2017. It clarifies several concepts regarding the crime of “infringement of citizens’
personal information,” including “citizen’s personal information,” “provision,” and “unlawful
acquisition.”
Pursuant to the Announcement of
Conducting Special Supervision against the Illegal Collection and Use of Personal Information by APP, which was issued on January 23,
2019, APP operators should collect and use personal information in compliance with the Cyber Security Law and should be responsible for
the security of personal information obtained from users and take effective measures to strengthen the personal information protection.
Furthermore, APP operators should not force their users to make authorization by means of bundling, suspending installation or in other
default forms and should not collect personal information in violation of laws, regulations or breach of user agreements. Such regulatory
requirements were emphasized by the Notice on the Special Rectification of APPs Infringing upon User’s Personal Rights and Interests,
which was issued by MIIT on October 31, 2019. On November 28, 2019, the CAC, MIIT, the MPS and SAMR jointly issued the Measures to Identify
Illegal Collection and Usage of Personal Information by Apps, which lists six types of illegal collection and usage of personal information,
including “failure to publish rules on the collection and usage of personal information,” “failure to expressly state
the purpose, manner and scope of the collection and usage of personal information,” “collecting and using personal information
without obtaining consents from users,” “collecting personal information irrelevant to the services provided,” “providing
personal information to other parties without obtaining consent” and “failure to provide the function of deleting or correcting
personal information as required by law or failure to publish the methods for complaints and reports or other information.”
In addition, the Civil Code of
the PRC, which was issued by the NPC on May 28, 2020 and took effect on January 1, 2021, requires personal information of individuals
to be protected. Any organization or individual requiring personal information of others shall obtain such information legally and ensure
the security of such information, and shall not illegally collect, use, process, or transmit such personal information, or illegally buy,
sell, provide, or publish such personal information.
On August 22, 2019, the CAC promulgated
the Provisions on the Cyber Protection of Children’s Personal Information, which took effect on October 1, 2019, requiring that
before collecting, using, transferring or disclosing the personal information of a child, any Internet service operator should inform
that child’s guardians in a noticeable and clear manner and obtain their consents. Meanwhile, Internet service operators should
take measures like encryption when storing children’s personal information.
According to the Law of the
PRC on the Protection of Minors (2020 Revision), which took effect on June 1, 2021, information processors must follow the principles
of legality, legitimacy and necessity when processing personal information of minors via internet, and must obtain consent from minors’
parents or other guardians when processing personal information of minors under age of 14. In addition, internet service providers must
promptly alert upon the discovery of publishing private information by minors via the internet and take necessary protective measures.
On August 20, 2021, the SCNPC promulgated
the Personal Information Protection Law, which integrates the scattered rules with respect to personal information rights and privacy
protection and took effect on November 1, 2021. The Personal Information Protection Law raises the protection requirements for processing
personal information, and specifies the rules for processing sensitive personal information, which refers to personal information that,
once leaked or illegally used, may easily cause harm to the dignity of natural persons or cause harm to the safety of people or property,
including information on biometric characteristics, financial accounts, individual location tracking and others, as well as personal information
of minors under the age of 14. Personal information processors shall bear responsibility for their personal information processing activities,
and adopt necessary measures to safeguard the security of the personal information they process. Otherwise, the personal information processors
will be subject to correction of its operations, suspension or termination of the provision of services, confiscation of illegal income,
fines or other penalties.
On March 12, 2021, the CAC and
other governmental authorities promulgated Necessary Personal Information Range Provisions of Common Types of Apps, effective on May 1,
2021, which specify the scope of necessary personal information for common types of mobile apps. On April 26, 2021, the MIIT promulgated
Interim Provisions on the Administration of Personal Information Protection for Apps (Draft for Comments), which further stipulate the
protection and management of the personal information on mobile apps. As of the date of this annual report, the Interim Provisions on
the Administration of Personal Information Protection for Apps (Draft for Comments) have not been formally adopted.
On January 5, 2022, the CAC issued
a revised version of the Administrative Provisions on Mobile Internet Applications Information Services (Draft for Comments), which emphasizes
that mobile internet app providers shall comply with relevant provisions on the scope of necessary personal information when engaging
in personal information processing activities. Furthermore, mobile internet app providers shall not compel users to agree to non-essential
personal information collection out of any reason, and are prohibited from banning users from their basic functional services due to the
users’ refusal of providing non-essential personal information
Regulations Relating to Product Liability
Manufacturers and vendors of defective
products in the PRC may incur liability for losses and injuries caused by such products. Under the Civil Code of the PRC, which was promulgated
on May 28, 2020 and became effective on January 1, 2021, manufacturers or retailers of defective products that cause property damage or
physical injury to any person will be subject to civil liability.
The Product Quality Law of the
PRC (as amended in 2000, 2009 and 2018) and the Law of the PRC on the Protection of the Rights and Interests of Consumers (as amended
in 2009 and 2013), which were enacted to protect the legitimate rights and interests of end-users and consumers and to strengthen the
supervision and control of the quality of products. If our products are defective and cause any personal injuries or damage to assets,
our customers have the right to claim compensation from us.
Regulations on Intellectual Property in the PRC
Copyright
Pursuant to the Copyright Law of
the PRC, which was first promulgated by the Standing Committee of the National People’s Congress on September 7, 1990 and became
effective from June 1, 1991, and was last amended on November 11, 2020 and became effective as of June 1, 2021, copyrights include personal
rights such as the right of publication and that of attribution as well as property rights such as the right of production and that of
distribution. Reproducing, distributing, performing, projecting, broadcasting or compiling a work or communicating the same to the public
via an information network without permission from the owner of the copyright therein, unless otherwise provided in the Copyright Law
of the PRC, constitute infringements of copyrights. The amended Copyright Law extends copyright protection to Internet activities, products
disseminated over the internet and software products. In addition, there is a voluntary registration system administered by the China
Copyright Protection Center.
In order to further implement the
Computer Software Protection Regulations, promulgated by the State Council on June 4, 1991 and amended on January 30, 2013, the National
Copyright Administration, or the NCA, issued the Computer Software Copyright Registration Procedures on April 6, 1992 and amended on February
20, 2002, which specify detailed procedures and requirements with respect to the registration of software copyrights. The China Copyright
Protection Center shall grant registration certificates to the computer software copyrights applicants which meet the requirements of
both the software copyright registration procedures and the computer software protection regulations.
Trademark
Pursuant to the Trademark Law of
the PRC, or the Trademark Law, which was first promulgated by the Standing Committee of the National People’s Congress on August
23, 1982 and became effective from March 1, 1983, and was most recently amended on April 23, 2019 and became effective on November 1,
2019, the right to exclusive use of a registered trademark shall be limited to trademarks which have been approved for registration and
to goods and/or services for which the use of such trademark has been approved. The period of validity of a registered trademark shall
be ten years, counted from the day the registration is approved, and may be renewed for another ten years provided relevant application
procedures have been completed within twelve (12) months before the end of the validity period. According to this law, using a trademark
that is identical to or similar to a registered trademark in connection with the same or similar goods and/or services without the authorization
of the owner of the registered trademark constitutes an infringement of the exclusive right to use a registered trademark.
The Implementation Regulation for
the Trademark Law promulgated by the State Council came into effect on September 15, 2002 and was further amended on April 29, 2014. Under
the Trademark Law and the implementing regulation, the Trademark Office of the State Administration for Market Regulation, or the Trademark
Office, is responsible for the registration and administration of trademarks. The Trademark Office handles trademark registrations. As
with patents, China has adopted a “first-to-file” principle for trademark registration. If two or more applicants apply for
registration of identical or similar trademarks for the same or similar commodities, the application that was filed first will receive
preliminary approval and will be publicly announced. A registrant may apply to renew a registration within twelve (12) months before the
expiration date of the registration. If the registrant fails to apply in a timely manner, a grace period of six (6) additional months
may be granted. If the registrant fails to apply before the grace period expires, the registered trademark shall be deregistered. Renewed
registrations are valid for ten years.
In addition to the above, a Trademark
Review and Adjudication Board was established for resolving trademark disputes. According to the Trademark Law, within three (3) months
since the date of the announcement of a preliminarily validated trademark, if a titleholder is of the view that such trademark in application
is identical or similar to its registered trademark for the same type of commodities or similar commodities which violates relevant provisions
of the Trademark Law, such titleholder may raise an objection to the Trademark Office within the aforesaid period. In such event, the
Trademark Office shall consider the facts and grounds submitted by both the dissenting party and the party being challenged and shall
decide on whether the registration is allowed within twelve (12) months upon the expiration of the announcement after investigation and
verification, and notify the dissenting party and the person challenged in writing.
Patent
Pursuant to the Patent Law of the
PRC, which was promulgated by the Standing Committee of the National People’s Congress on March 12, 1984 and became effective from
April 1, 1985, and was most recently amended on October 17, 2020 and became effective on June 1, 2021, patents in China are classified
into three categories, namely, inventions, utility models and designs. The protection period of a patent right is 10 years for utility
models, 15 years for designs, and 20 years for inventions from the date of application. A patentable invention, utility model or design
must meet three conditions: novelty, inventiveness and practical applicability. Patents cannot be granted for scientific discoveries,
rules and methods for intellectual activities, methods used to diagnose or treat diseases, animal and plant breeds or substances obtained
by means of nuclear transformation. The Patent Office under the State Intellectual Property Office is responsible for receiving, examining
and approving patent applications. A patent is valid for a twenty-year term for an invention, a ten-year term for a utility model and
a fifteen-year term for a design, starting from the application date. After the grant of the patent right for an invention or utility
model, except where otherwise provided for in the Patent Law, no entity or individual may, without the authorization of the patent owner,
exploit the patent, that is, make, use, offer to sell, sell or import the patented product, or use the patented process, or use, offer
to sell, sell or import any product which is a direct result of the use of the patented process, for production or business purposes.
And after a patent right is granted for a design, no entity or individual shall, without the permission of the patent owner, exploit the
patent, that is, for production or business purposes, manufacture, offer to sell, sell, or import any product containing the patented
design.
Domain Name
Pursuant to the Administrative
Measures on Internet Domain Names of China, which was recently amended by the MIIT on August 24, 2017 and became effective on November
1, 2017, “domain name” shall refer to the character mark of hierarchical structure, which identifies and locates a computer
on the internet and corresponds to the internet protocol (IP) address of that computer. The principle of “first come, first serve”
is followed for the domain name registration service. Applicants for registration of domain names shall provide the true, accurate and
complete information of their identifications to domain name registration service institutions. After completing the domain name registration,
the applicant becomes the holder of the domain name registered by him/it. Furthermore, the holder shall pay operation fees for registered
domain names on schedule. If the domain name holder fails to pay the corresponding fees as required, the original domain name registrar
shall write it off and notify the holder of the domain name in written form.
Laws and Regulations on Labor Protection
in the PRC
According to the Labor Law of the
PRC, or the Labor Law, which was promulgated by the Standing Committee of the NPC on July 5, 1994, came into effect on January 1, 1995,
and was most recently amended on December 29, 2018, an employer shall develop and improve its rules and regulations to safeguard the rights
of its workers. An employer shall develop and improve its labor safety and health system, stringently implement national protocols and
standards on labor safety and health, conduct labor safety and health education for workers, guard against labor accidents and reduce
occupational hazards. Labor safety and health facilities must comply with relevant national standards. An employer must provide workers
with the necessary labor protection gear that complies with labor safety and health conditions stipulated under national regulations,
as well as provide regular health checks for workers that are engaged in operations with occupational hazards. Laborers engaged in special
operations shall have received specialized training and have obtained the pertinent qualifications. An employer shall develop a vocational
training system. Vocational training funds shall be set aside and used in accordance with national regulations and vocational training
for workers shall be carried out systematically based on the actual conditions of the company.
The Labor Contract Law of the PRC,
which was promulgated by the SCNPC on June 29, 2007, came into effect on January 1, 2008, and was amended on December 28, 2012 and became
effective as of July 1, 2013, and the Implementation Regulations on Labor Contract Law, which was promulgated on September 18, 2008, and
became effective since the same day, regulate both parties through a labor contract, namely the employer and the employee, and contain
specific provisions involving the terms of the labor contract. It is stipulated under the Labor Contract Law and the Implementation Regulations
on Labor Contract Law that a labor contract must be made in writing. if labor relationships are to be or have been established between
employers and the employees An employer and an employee may enter into a fixed-term labor contract, an un-fixed term labor contract, or
a labor contract that concludes upon the completion of certain work assignments, after reaching agreement upon due negotiations. An employer
may legally terminate a labor contract and dismiss its employees after reaching agreement upon due negotiations with the employee or by
fulfilling the statutory conditions. Labor contracts concluded prior to the enactment of the Labor Law and subsisting within the validity
period thereof shall continue to be honored. With respect to a circumstance where a labor relationship has already been established but
no formal written contract has been made, a written labor contract shall be entered into within one (1) month from the commencement date
of the employment. Employers are prohibited from forcing employees to work above certain time limit and employers shall pay employees
for overtime work in accordance to national regulations. In addition, employee wages shall be no lower than local standards on minimum
wages and shall be paid to employees timely.
According to the Interim Regulations
on the Collection and Payment of Social Insurance Premiums, the Regulations on Work Injury Insurance, the Regulations on Unemployment
Insurance and the Trial Measures on Employee Maternity Insurance of Enterprises, enterprises in the PRC shall provide benefit plans for
their employees, which include basic pension insurance, unemployment insurance, maternity insurance, work injury insurance and basic medical
insurance. An enterprise must provide social insurance by processing social insurance registration with local social insurance agencies,
and shall pay or withhold relevant social insurance premiums for or on behalf of employees. The Law on Social Insurance of the PRC, which
was promulgated by the Standing Committee of the National People’s Congress on October 28, 2010, and became effective on July 1,
2011, and was most recently updated on December 29, 2018, has consolidated pertinent provisions for basic pension insurance, unemployment
insurance, maternity insurance, work injury insurance and basic medical insurance, and has elaborated in detail the legal obligations
and liabilities of employers who do not comply with relevant laws and regulations on social insurance. Where an employer fails to fully
pay social insurance premiums, relevant social insurance collection agency shall order it to make up for any shortfall within a prescribed
time limit, and may impose a late payment fee at the rate of 0.05% per day of the outstanding amount from the due date. If such employer
still fails to make up for the shortfalls within the prescribed time limit, the relevant administrative authorities shall impose a fine
of one to three times the outstanding amount upon such employer.
According to the Interim Measures
for Participation in the Social Insurance System by Foreigners Working within the Territory of China, which was promulgated by the Ministry
of Human Resources and Social Security of the PRC on September 6, 2011, and became effective on October 15, 2011, or the Interim Measures
for Foreigners, employers who employ foreigners shall participate in the basic pension insurance, unemployment insurance, basic medical
insurance, occupational injury insurance, and maternity insurance in accordance with the relevant law, with the social insurance premiums
to be contributed respectively by the employers and foreigner employees as required. In accordance with Interim Measures for Foreigners,
the social insurance administrative agencies shall exercise their right to supervise and examine the legal compliance of foreign employees
and employers and the employers who do not pay social insurance premiums in conformity with the laws shall be subject to the administrative
provisions provided in the Social Insurance Law and the relevant regulations and rules mentioned above.
According to the Regulations on
the Administration of Housing Provident Fund, which was promulgated by the State Counsel and became effective on April 3, 1999, and was
amended on March 24, 2002 and was partially revised on March 24, 2019 by Decision of the State Council on Revising Some Administrative
Regulations (Decree No. 710 of the State Council), housing provident fund contributions by an individual employee and housing provident
fund contributions by his or her employer shall belong to the individual employee. Registration by PRC companies at the applicable housing
provident fund management center is compulsory and a special housing provident fund account for each of the employees shall be opened
at an entrusted bank.
The employer shall timely pay up
and deposit housing provident fund contributions in full amount and late or insufficient payments shall be prohibited. Under the circumstances
where financial difficulties do exist due to which an employer is unable to pay or pay up house provident funds, permission of labor union
of the employer and approval of the local house provident funds commission must first be obtained before the employer can suspend or reduce
their payment of house provident funds. The employer shall process housing provident fund payment and deposit registrations with the housing
provident fund administration center. The minimum standard for housing provident funds is 5% of employees’ average monthly salary
of the preceding year, and such percentage rate may be uplifted by the local housing provident funds management commissions if examined
by the people’s government of same level and approved by people’s government of provincial, or autonomous region or municipality
level. With respect to companies who violate the above regulations and fail to process housing provident fund payment and deposit registrations
or open housing provident fund accounts for their employees, such companies shall be ordered by the housing provident fund administration
center to complete such procedures within a designated period. Those who fail to process their registrations within the designated period
shall be subject to a fine ranging from RMB 10,000 (approximately $1,400) to RMB 50,000 (approximately $7,100). When companies breach
these regulations and fail to pay up housing provident fund contributions in full amount as due, the housing provident fund administration
center shall order such companies to pay up within a designated period, and may further apply to the People’s Court for mandatory
enforcement against those who still fail to comply after the expiry of such period.
Regulations on Tax
in the PRC
Income Tax
In January 2008, the PRC Enterprise
Income Tax Law took effect, which was last amended by the Standing Committee of the National People’s Congress on December 29, 2018.
On December 6, 2007, the State Council enacted the Regulations for the Implementation of the Law on Enterprise Income Tax, which was recently
amended on April 23, 2019, together with the PRC Enterprise Income Tax Law, the EIT Law. Under the EIT Law, both resident enterprises
and non-resident enterprises are subject to tax in the PRC. Resident enterprises are defined as enterprises that are established in China
in accordance with PRC laws, or that are established in accordance with the laws of foreign countries but are actually or in effect controlled
within the PRC. Non-resident enterprises are defined as enterprises that are organized under the laws of foreign countries and whose “de
facto management body” is conducted outside the PRC, but have established institutions or premises in the PRC, or have no such established
institutions or premises but have income generated from inside the PRC. The EIT Law applies a uniform 25% enterprise income tax rate to
both resident enterprises and non-resident enterprises, except where tax incentives are granted to special industries and projects. However,
if non-resident enterprises have not formed permanent establishments or premises in the PRC, or if they have formed permanent establishment
or premises in the PRC but there is no actual relationship between the relevant income derived in the PRC and the established institutions
or premises set up by them, enterprise income tax is set at the rate of 20% with respect to their income sourced from inside the PRC.
According to the EIT Law and the Announcement on Issues concerning the Implementation of the Preferential Income Tax Policies regarding
High-Tech Enterprises promulgated by the SAT on June 19, 2017, enterprises qualified as “high-tech enterprises” are entitled
to a 15% enterprise income tax rate rather than the 25% uniform statutory tax rate. The preferential tax treatment continues as long as
an enterprise can retain its “high-tech enterprise” status.
The implementation rules define
the term “de facto management body” as the body that exercises full and substantial control and overall management over the
business, productions, personnel, accounts, and properties of an enterprise. Under the EIT Law, dividends generated from the business
of a PRC subsidiary after January 1, 2008, and payable to its foreign investor may be subject to a withholding tax rate of 10 percent
if the PRC tax authorities determine that the foreign investor is a non-resident enterprise which do not have an establishment or place
of business in the PRC, or which have such establishment or place of business but the relevant income is not effectively connected with
the establishment or place of business, to the extent such dividends are derived from sources within the PRC, unless there is a tax treaty
with China that provides for a preferential withholding tax rate. Distributions of earnings generated before January 1, 2008, are exempt
from PRC withholding tax.
In January 2009, the SAT promulgated
the Provisional Measures for the Administration of Withholding of Enterprise Income Tax for Non-resident Enterprises, or the Non-resident
Enterprises Measures, which was repealed by Announcement of the State Administration of Taxation on Issues Relating to Withholding at
Source of Income Tax of Non-resident Enterprises in December 2017. According to the new announcement, which was amended on June 15, 2018,
it shall apply to handling of matters relating to withholding at source of income tax of non-resident enterprises pursuant to the provisions
of Article 37, Article 39 and Article 40 of the Enterprise Income Tax Law. According to Article 37, Article 39 of the Enterprise Income
Tax Law, income tax over non-resident enterprise income pursuant to the provisions of the third paragraph of Article 3 shall be subject
to withholding at the source, where the payer shall act as the withholding agent. The tax amount for each payment made or due shall be
withheld by the withholding agent from the amount paid or payable. Where a withholding agent fails to withhold tax or perform tax withholding
obligations pursuant to the provisions of Article 37, the taxpayer shall pay tax at the place where the income is derived. Where the taxpayer
fails to pay tax pursuant to law, the tax authorities may demand payment of the tax amount payable, from a payer of the taxpayer with
payable tax amounts from other taxable income items in China.
On April 30, 2009, the Ministry
of Finance of the PRC, or the MOF, and the SAT jointly issued the Circular on Issues Concerning Treatment of Enterprise Income Tax in
Enterprise Restructuring Business, or Circular 59, which became effective retroactively as of January 1, 2008 and was partially revised
on January 1, 2014. By promulgating and implementing this circular, the PRC tax authorities have enhanced their scrutiny over the direct
or indirect transfer of equity interests in a PRC resident enterprise by a non-resident Enterprise.
On February 3, 2015, the SAT issued
the Announcement of the State Administration of Taxation on Several Issues Relating to Enterprise Income Tax on Indirect Transfers of
Assets by Non-resident Enterprises, or SAT Bulletin 7, which was partially abolished on December 1, 2017 and December 29, 2017. SAT Bulletin
7 extends its tax jurisdiction to transactions involving transfer of immovable property in China and assets held under the establishment,
and placement in China, of a foreign company through the offshore transfer of a foreign intermediate holding company. SAT Bulletin 7 also
addresses transfer of the equity interest in a foreign intermediate holding company broadly. In addition, SAT Bulletin 7 introduces safe
harbor scenarios applicable to internal group restructurings. However, it also brings challenges to both the foreign transferor and transferee
of the indirect transfer as they have to assess whether the transaction should be subject to PRC tax and to file or withhold the PRC tax
accordingly.
On October 17, 2017, the SAT issued
the Announcement of the State Administration of Taxation on Issues Concerning the Withholding of Non-resident Enterprise Income Tax at
Source, or SAT Bulletin 37, which came into effect on December 1, 2017 and was revised on June 15, 2018. The SAT Bulletin 37 further clarifies
the practice and procedure of withholding of non-resident enterprise income tax and provides that:
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for the income from equity
investment assets, the competent tax authority for the income tax of the invested enterprise shall be the competent tax authority, while
for the income from the dividends, extra dividends and other equity investment, the competent tax authority for the income tax of the
enterprise distributing the income shall be the competent tax authority; |
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the withholding obligator shall
declare and pay the withheld tax to the competent tax authority in the place where such withholding obligator is located within seven
(7) days from the date of occurrence of the withholding obligation; |
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where the income obtained by
the withholding obligator and required to be withheld at source is in the form of dividends, extra dividends or any other equity investment
gains, the date of occurrence of the obligation for withholding relevant payable tax is the date of actual payment of the dividends,
extra dividends or other equity investment gains; |
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for the income tax required
to be withheld under Article 37 of the Enterprise Income Tax Law, if the withholding obligator fails to withhold in accordance with the
law or is unable to perform withholding obligation, the non-resident enterprise obtaining the income shall declare and pay the tax not
withheld to the competent tax authority of the place of the occurrence of the income in accordance with Article 39 of the Enterprise
Income Tax Law and complete the Form of Report on Withholding of Enterprise Income Tax of the People’s Republic of China; where
the non-resident enterprise fails to declare and pay tax in accordance with Article 39 of the Enterprise Income Tax Law, the tax authority
may order it to pay the tax within a specified time limit and the non-resident enterprise shall declare and pay the tax within the time
limit determined by the tax authority; the non-resident enterprise that declares and pays the tax voluntarily before the tax authority
orders it to pay tax within a specified time limit shall be deemed as having paid tax as scheduled; |
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the competent tax authority
may require the taxpayer, withholding obligator and relevant parties with knowledge of relevant information to provide the contracts
and other relevant materials relating to the withholding of tax; |
where the withholding obligator
fails to withhold the tax required to be withheld under Article 37 of the Enterprise Income Tax Law, the competent tax authority of the
place where the withholding agent is located shall order the withholding obligator to make up for the withholding of tax in accordance
with Article 23 of the Administrative Punishment Law of the People’s Republic of China and hold the withholding agent liable in
accordance with the law; if recovery of tax payment from the taxpayer is necessary, the competent tax authority of the place where the
income occurs shall implement the recovery in accordance with the law. If the place where the withholding obligator is located is different
from the place where the income occurs, the competent tax authority of the place of occurrence of the income that is responsible for recovering
the tax payment shall give notice to the competent tax authority of the place where the withholding obligator is located for verifying
relevant information. The competent tax authority of the place where the withholding agent is located shall, within five (5) working days
from the date.
If non-resident investors were
involved in our private equity financing, if such transactions were determined by the tax authorities to lack reasonable commercial purpose,
we and our non-resident investors may be at risk of being required to file a return and be taxed under SAT Bulletin 7 and we may be required
to expend valuable resources to comply with SAT Bulletin 7 or to establish that we should not be held liable for any obligations under
SAT Bulletin 7.
Pursuant to an Arrangement Between
the Mainland of China and the Hong Kong Special Administrative Region for the Avoidance of Double Taxation and the Prevention of Fiscal
Evasion with respect to Taxes on Income, or the Double Tax Avoidance Arrangement promulgated by the State Administration of Taxation on
August 21, 2006, and other applicable PRC laws, if a Hong Kong resident enterprise is determined by the competent PRC tax authority to
have satisfied the relevant conditions and requirements under such Double Tax Avoidance Arrangement and other applicable laws, the 10%
withholding tax on the dividends the Hong Kong resident enterprise receives from a PRC resident enterprise may be reduced to 5%. However,
based on the Circular on Certain Issues with Respect to the Enforcement of Dividend Provisions in Tax Treaties, or the SAT Circular 81,
issued on February 20, 2009 by the SAT, if the relevant PRC tax authorities determine, in their discretion, that a company benefits from
such reduced income tax rate due to a structure or arrangement that is primarily tax-driven, such PRC tax authorities may adjust the preferential
tax treatment.
Value-Added Tax
According to the Temporary Regulations
on Value-added Tax, which was promulgated by the State Council on December 13, 1993 and was most recently amended on November 19, 2017,
and the Detailed Implementing Rules of the Temporary Regulations on Value-added Tax, which was promulgated by the MOF on December 25,
1993 and was amended on October 28, 2011, and became effective on November 1, 2011, all taxpayers selling goods, providing processing,
repair or replacement services or importing goods within the PRC shall pay Value-Added Tax. The tax rate of 17% shall be levied on general
taxpayers selling or importing various goods and providing processing, repairing or replacement service; the applicable rate for the export
of goods and cross-border sale of services and intangible assets by domestic organizations and individuals within the scope stipulated
by the State Council shall be nil, unless otherwise stipulated. On April 4, 2018, the MOF and the SAT jointly issued the Notice of Adjustment
of Value-added Tax Rates which declared that the VAT tax rate in regard to the sale of goods, provision of processing, repairs and replacement
services and importation of goods into China shall be reduced from the previous 17% to 16% from May 1, 2018. According to the PRC VAT
Regulations, the VAT rate for sale of services and sale of intangible properties is 6% unless otherwise specified.
Furthermore, according to the Trial
Scheme for the Conversion of Business Tax to Value-added Tax, which was promulgated by the MOF and the SAT on November 16, 2011, the PRC
began to launch taxation reforms in a gradual manner from January 1, 2014, whereby the collection of value-added tax in lieu of business
tax items was implemented on a trial basis in regions showing significant radiating effects in economic development and providing outstanding
reform examples, beginning with production service industries such as transportation and certain modern service industries.
In accordance with the Circular
on Notice of Comprehensive Promotion of Conversion of Business Tax to Value-added Tax promulgated by the SAT and the MOF which took effect
on May 1, 2016, upon approval of the State Council, the pilot program of the collection of value-added tax in lieu of business tax shall
be promoted nationwide in a comprehensive manner starting May 1, 2016, and all taxpayers of business tax engaged in the building industry,
the real estate industry, the financial industry and the life service industry shall be included in the scope of the pilot program with
regard to payment of value-added tax instead of business tax. Our main business is included in the scope of the pilot program with regard
to payment of value-added tax instead of business tax.
On November 19, 2017, the State
Council promulgated the Decision of State Council on Abolition of the Provisional Regulations of the PRC on Business Tax and Revision
of the Provisional Regulations of the PRC on Value-added Tax, which took effective on the same date, to formally abolish the Provisional
Regulations of the People’s Republic of China on Business Tax and amend the Temporary Regulations on Value-added Tax accordingly.
Regulations on Foreign
Exchange
Foreign Currency
Exchange
Pursuant to the Foreign Currency
Administration Rules, as amended, and various regulations issued by SAFE and other relevant PRC government authorities, Renminbi is freely
convertible to the extent of current account items, such as trade related receipts and payments, interest and dividends. Capital account
items, such as direct equity investments, loans and repatriation of investment, unless expressly exempted by laws and regulations, still
require prior approval from SAFE or its provincial branch for conversion of Renminbi into a foreign currency, such as U.S. dollars, and
remittance of the foreign currency outside of the PRC. Payments for transactions that take place within the PRC must be made in Renminbi.
Foreign currency revenues received by PRC companies may be repatriated into China or retained outside of China in accordance with requirements
and terms specified by SAFE. Foreign exchange proceeds under the current accounts may be either retained or sold to a financial institution
engaged in settlement and sale of foreign exchange pursuant to relevant SAFE rules and regulations. For foreign exchange proceeds under
the capital accounts, approval from the SAFE is generally required for the retention or sale of such proceeds to a financial institution
engaged in settlement and sale of foreign exchange.
Pursuant to the Circular of the
SAFE on Further Improving and Adjusting Foreign Exchange Administration Policies for Direct Investment, or the SAFE Circular 59 promulgated
by SAFE on November 19, 2012, which became effective on December 17, 2012 and was further amended on May 4, 2015 and October 10, 2018
and was partially abolished on December 30, 2019, approval is not required for opening a foreign exchange account and depositing foreign
exchange into the accounts relating to the direct investments. SAFE Circular 59 also simplified foreign exchange-related registration
required for the foreign investors to acquire the equity interests of PRC companies and further improve the administration on foreign
exchange settlement for FIEs.
On February 13, 2015, the SAFE
promulgated the Circular on Simplifying and Improving the Foreign Currency Management Policy on Direct Investment, or the SAFE Circular
13, effective from June 1, 2015, which cancels the administrative approvals of foreign exchange registration of direct domestic investment
and direct overseas investment. In addition, SAFE Circular 13 simplifies the procedure of foreign exchange-related registration, under
which investors shall register with banks for direct domestic investment and direct overseas investment.
On April 10, 2020 the SAFE issued
the Notice of the SAFE on Optimizing Foreign Exchange Administration to Support the Development of Foreign-related Business, or the SAFE
Circular 8. The SAFE Circular 8 provides that under the condition that the use of the funds is genuine and compliant with current administrative
provisions on use of income relating to capital account, enterprises are allowed to use income under capital account such as capital funds,
foreign debts and overseas listings for domestic payment, without submission to the bank prior to each transaction of materials evidencing
the veracity of such payment. The bank in charge shall conduct post spot checking in accordance with the relevant requirements.
Dividend Distribution
The principal laws and regulations
regulating the dividend distribution of dividends by FIEs in the PRC include the Company Law of the PRC, as recently amended in 2018 and
Foreign Investment Law promulgated by SCNPC on March 15, 2019 and recently came into effect on January 1, 2020.
Wholly foreign-owned enterprises
and Sino-foreign equity joint ventures in the PRC may pay dividends only out of their accumulated profits, if any, as determined in accordance
with PRC accounting standards and regulations. Additionally, these FIEs may not pay dividends unless they set aside at least 10% of their
respective accumulated profits after tax each year, if any, to fund certain reserve funds, until such time as the accumulative amount
of such fund reaches 50% of the enterprise’s registered capital. These reserves are not distributable as cash dividends. A PRC company
shall not distribute any profits until any losses from prior fiscal years have been offset. Profits retained from prior fiscal years may
be distributed together with distributable profits from the current fiscal year. In addition, these companies also may allocate a portion
of their after-tax profits based on PRC accounting standards to employee welfare and bonus funds at their discretion.
Regulations Related
to Mergers and Acquisitions and Overseas Listings
On August 8, 2006, six PRC regulatory
agencies, including the CSRC, promulgated the M&A Rules, which took effect on September 6, 2006 and was amended on June 22, 2009.
The M&A Rules, among other things, require offshore special purpose vehicles formed for overseas listing purposes through acquisitions
of PRC domestic companies and controlled by PRC domestic enterprises or individuals to obtain the approval of the CSRC prior to the listing
and trading of such special purpose vehicle’s securities on an overseas stock exchange. In September 2006, the CSRC published on
its official website procedures regarding its approval of overseas listings by special purpose vehicles.
On July 6, 2021, the State Council
and General Office of the CPC Central Committee issued Opinions on Strictly Cracking Down Illegal Securities Activities in Accordance
with the Law. The opinions emphasize the need to strengthen the administration over illegal securities activities and the supervision
on overseas listings by China-based companies and proposed to take effective measures, such as promoting the construction of relevant
regulatory systems to deal with the risks and incidents faced by China-based overseas-listed companies.
On February 17, 2023, the CSRC
promulgated the Overseas Listing Trial Measures and relevant five guidelines, which became effective on March 31, 2023. The Overseas Listing
Trial Measures comprehensively improve and reform the existing regulatory regime for overseas securities offering and listing of PRC domestic
companies by adopting a filing-based regulatory regime. According to the Overseas Listing Trial Measures, PRC domestic companies that
seek to offer and list securities in overseas markets, either directly or indirectly, are required to fulfill the filing procedure with
the CSRC and report relevant information.
The Overseas Listing Trial Measures
provide that if the issuer meets both of the following criteria, the overseas securities offering and listing conducted by such issuer
will be deemed as an indirect overseas offering and listing by PRC domestic companies: (i) more than 50% of any of the issuer’s
operating revenue, total profit, total assets or net assets as documented in its audited consolidated financial statements for the most
recent fiscal year is accounted for by domestic companies; and (ii) the main parts of the issuer’s business activities are conducted
in mainland China, or its main place(s) of business are located in mainland China, or the majority of senior management staff in charge
of its business operations and management are PRC citizens or have their usual place(s) of residence located in mainland China. Where
an issuer submits an application for initial public offering to competent overseas regulators, such issuer must file with the CSRC within
three business days after such application is submitted. The Overseas Listing Trial Measures also requires subsequent reports to be filed
with the CSRC on material events, such as change of control, having been investigated or penalized by overseas securities regulatory authorities
or other competent authorities, converting the listing status or listing board, or voluntary or forced delisting of the issuer(s) which
have completed overseas offerings and listings.
In addition, the Overseas Listing
Trial Measures provide that an overseas listing or offering is explicitly prohibited under any of the following circumstances: (i) such
securities offering and listing is explicitly prohibited by provisions in laws, administrative regulations and relevant state rules; (ii)
the intended securities offering and listing may endanger national security as reviewed and determined by competent authorities under
the State Council in accordance with laws; (iii) the domestic company intending to make the securities offering and listing, or its controlling
shareholder(s) and the actual controller, have committed relevant crimes such as corruption, bribery, embezzlement, misappropriation of
property or undermining the order of the socialist market economy during the latest three years; (iv) the domestic company intending to
make the securities offering and listing is currently under investigations for suspicion of criminal offenses or major violations of laws
and regulations, and no conclusion has yet been made thereof; or (v) there are material ownership disputes over equity held by the domestic
company’s controlling shareholder(s) or by other shareholder(s) that are controlled by the controlling shareholder(s) and/or actual
controller.
At a press conference held for
these new regulations, officials from the CSRC clarified that the domestic companies that have already been listed overseas before the
effective date of the Overseas Listing Trial Measures (i.e. March 31, 2023) shall be deemed as the Existing Issuers. Existing Issuers
are not required to complete the filling procedures immediately, and they shall be required to file with the CSRC when subsequent matters
such as follow-on offerings are involved. Furthermore, according to the officials from the CSRC, domestic companies that have obtained
approval from overseas regulatory authorities or securities exchanges (for example, a contemplated offering and/or listing on the U.S.
stock exchange has been declared effective) for their indirect overseas offering and listing prior to the effective date of the Overseas
Listing Trial Measures (i.e. March 31, 2023) but have not yet completed their indirect overseas issuance and listing, are granted a six-month
transition period from March 31, 2023. Those who complete their overseas offering and listing within such six months are deemed as Existing
Issuers. Within such six-month transition period, however, if such domestic companies need to reapply for offering and listing procedures
to the overseas regulatory authority or securities exchanges, or if they fail to complete their indirect overseas issuance and listing,
such domestic companies shall complete the filling procedures with the CSRC. According to the Overseas Listing Trial Measures, where a
PRC domestic company fails to fulfill filing procedure in respect of its overseas offering and listing, the CSRC may order rectification,
issue warnings to such PRC domestic company, and impose a fine ranging from RMB1,000,000 to RMB10,000,000. Also the directly responsible
person-in-charge and other directly responsible persons of such PRC domestic company may be warned and imposed a fine up to RMB 5,000,000,
and the controlling shareholders and the actual controllers of such PRC domestic company that organize or instruct the aforementioned
violations shall be imposed a fine up to RMB10,000,000. Further, if the PRC domestic company that is not an Existing Issuer fails to fulfill
the required filing procedure, such an issuer may ultimately be forced to delist its securities that have already been listed. In addition,
since the Overseas Listing Trial Measures and relevant guidelines were newly promulgated, their interpretation, application and enforcement
remain unclear. Any failure of us to fully comply with the Overseas Listing Trial Measures may significantly limit or completely hinder
our ability to offer or continue to offer our ordinary shares, hinder our ability to remain listed on Nasdaq or any other U.S. securities
exchange, cause significant disruption to our business operations, and severely damage our reputation, which would materially and adversely
affect our financial condition and results of operations and cause our ordinary shares to significantly decline in value or become worthless.
On February 24, 2023, the CSRC,
the Ministry of Finance, the National Administration of State Secrets Protection and the National Archives Administration jointly issued
the Confidentiality and Archives Provisions, which became effective on March 31,2023. The Confidentiality and Archives Provisions specify
that during the overseas issuance of securities and listing activities of domestic enterprises, domestic enterprises and securities companies
and securities service institutions that provide relevant securities services shall, by strictly abiding by the relevant laws and regulations
of the PRC and the requirements therein, establish sound confidentiality and archives management systems, take necessary measures to implement
confidentiality and archives management responsibilities, and shall not leak state secrets, work secrets of governmental agencies and
undermine national and public interests. Work manuscripts generated in the PRC by securities companies and securities service institutions
that provide relevant securities services for overseas issuance and listing of securities by domestic enterprises shall be kept in the
PRC. Without the approval of relevant competent authorities, it shall not be transferred overseas. Where archives or copies need to be
transferred outside of the PRC, it shall be subject to the approval procedures in accordance with relevant PRC regulations.
Regulations Relating
to Foreign Exchange Registration of Overseas Investment by PRC Residents
The Circular of the State Administration
of Foreign Exchange on Issues Concerning the Foreign Exchange Administration over the Overseas Investment and Financing and Round-trip
Investment by Domestic Residents via Special Purpose Vehicles, or the SAFE Circular 37, issued by SAFE and effective on July 4, 2014,
regulates foreign exchange matters in relation to the use of special purpose vehicles, or SPVs by PRC residents or entities to seek offshore
investment and financing and conduct round trip investment in China. Under Circular 37, a SPV refers to an offshore entity established
or controlled, directly or indirectly, by PRC residents or entities for the purpose of seeking offshore financing or making offshore investment,
using legitimate domestic or offshore assets or interests, while “round trip investment” refers to the direct investment in
China by PRC residents or entities through SPVs, namely, establishing foreign invested enterprises to obtain the ownership, control rights
and management rights. SAFE Circular 37 requires that, before establishing, controlling and making contribution into a SPV, PRC residents
or entities are required to complete foreign exchange registration with the SAFE or its local branch.
PRC residents or entities who have
contributed legitimate domestic or offshore interests or assets to SPVs but have yet to obtain SAFE registration before the implementation
of SAFE Circular 37 shall register their ownership interests or control in such SPVs with SAFE or its local branch. An amendment to the
registration is required if there is a material change in the registered SPV, such as any change of basic information (including change
of such PRC “resident’s name” and operation term), increases or decreases in investment amounts, transfers or exchanges
of shares, or mergers or divisions. Failure to comply with the registration procedures set forth in SAFE Circular 37, or making misrepresentation
on or failure to disclose controllers of a FIE that is established through round-trip investment, may result in restrictions on the foreign
exchange activities of the relevant FIEs, including payment of dividends and other distributions, such as proceeds from any reduction
in capital, share transfer or liquidation, to its offshore parent or affiliate, and the capital inflow from the offshore parent, and may
also subject relevant PRC residents or entities to penalties under PRC foreign exchange administration regulations. On February 13, 2015,
SAFE further promulgated the Circular on Further Simplifying and Improving the Administration of the Foreign Exchange Concerning Direct
Investment, or SAFE Circular 13, which took effect on June 1, 2015. SAFE Circular 13 has amended SAFE Circular 37 by requiring PRC residents
or entities to register with qualified banks rather than SAFE or its local branch in connection with their establishment or control of
an offshore entity established for the purpose of overseas investment or financing.
As of the date of this annual report,
to our knowledge, all of our shareholders had registered according to SAFE Circular 37.
On March 30, 2015, the SAFE promulgated
Circular 19, which came into effect on June 1, 2015 and was partially repealed on December 30, 2019. According to Circular 19, the foreign
exchange capital of FIEs shall be subject to the Discretional Foreign Exchange Settlement. The Discretional Foreign Exchange Settlement
refers to the foreign exchange capital in the capital account of a FIE for which the rights and interests of monetary contribution has
been confirmed by the local foreign exchange bureau (or the book-entry registration of monetary contribution by the banks) can be settled
at the banks based on the actual operational needs of the FIE. The proportion of Discretional Foreign Exchange Settlement of the foreign
exchange capital of a FIE is temporarily determined to be 100%. The Renminbi converted from the foreign exchange capital will be kept
in a designated account and if a FIE needs to make further payment from such account, it still needs to provide supporting documents and
go through the review process with the banks. Circular 19 allows all foreign-invested enterprises established in China to use their foreign
exchange capitals to make equity investment and prohibits foreign-invested enterprises from, among other things, using Renminbi fund converted
from its foreign exchange capitals for expenditure beyond its business scope and providing entrusted loans or repaying loans between non-financial
enterprises.
SAFE issued the Circular on Reforming
and Regulating Policies on the Control over Foreign Exchange Settlement of Capital Accounts, or Circular 16, on June 9, 2016, which became
effective simultaneously. Pursuant to Circular 16, enterprises registered in the PRC may also convert their foreign debts from foreign
currency to Renminbi on a discretionary basis. Circular 16 provides an integrated standard for conversion of foreign exchange under capital
account items (including foreign currency capital and foreign debts) on a discretionary basis which applies to all enterprises registered
in the PRC. Circular 16 reiterates the principle that Renminbi converted from foreign currency-denominated capital of a company may not
be directly or indirectly used for purposes beyond its business scope or prohibited by PRC laws or regulations, while such converted Renminbi
shall not be provided as loans to its non-affiliated entities. As SAFE has not provided detailed guidelines with respect to its interpretation
or implementations, it is uncertain how these rules will be interpreted and implemented. Circular 19, Circular 16 and other related regulations
may delay or limit us from using the proceeds of offshore offerings to make additional capital contributions or loans to our PRC subsidiaries
and any violations of these circulars could result in severe monetary or other penalties.
Regulations on
loans to and direct investment in the PRC entities by offshore holding companies
According to the Implementation
Regulations on Statistics and Supervision of Foreign Debt promulgated by SAFE on September 24, 1997 and the Interim Measures on the Management
of Foreign Debts promulgated by SAFE, the NDRC and the MOF and effective from March 1, 2003, loans by foreign companies to their subsidiaries
in China, which accordingly are FIEs, are considered foreign debt, and such loans must be registered with the local branches of the SAFE.
Under the provisions, the total amount of accumulated medium-term and long-term foreign debt and the balance of short-term debt borrowed
by a FIE is limited to the difference between the total investment and the registered capital of the foreign invested enterprise.
On January 12, 2017, the People’s
Bank of China promulgated the Circular of the People’s Bank of China on Matters relating to the Macro-prudential Management of Comprehensive
Cross-border Financing, or PBOC Circular 9, which took effect on the same date. The PBOC Circular 9 established a capital or net assets-based
constraint mechanism for cross-border financing. Under such mechanism, a company may carry out cross-border financing in Renminbi or foreign
currencies at their own discretion. The total cross-border financing of a company shall be calculated using a risk-weighted approach and
shall not exceed an upper limit. The upper limit is calculated as capital or assets multiplied by a cross-border financing leverage ratio
and multiplied by a macro-prudential regulation parameter.
In addition, according to PBOC
Circular 9, as of the date of the promulgation of PBOC Circular 9, a transition period of one year is set for foreign-invested enterprises
and during such transition period, FIEs may apply either the current cross-border financing management mode, namely the mode provided
by Implementation Rules for the Provisional Regulations on Statistics and Supervision of Foreign Debt and the Interim Provisions on the
Management of Foreign Debts, or the mode in this PBOC Circular 9 at its sole discretion. After the end of the transition period, the cross-border
financing management mode for FIEs will be determined by the People’s Bank of China and SAFE after assessment based on the overall
implementation of this PBOC Circular 9. On October 25, 2022, the PBOC and SAFE raised the cross-border macro prudential adjustment ratio
for corporate and financial institutions from 1 to 1.25, making it easier for domestic firms to raise funds from overseas markets. Domestic-invested
enterprises, have only been subject to the Net Assets Limit in calculating the maximum amount of foreign debt they may hold from the date
of promulgation of PBOC Circular 9.
Regulations Relating to Foreign Investment
The Guidance Catalogue of Industries for Foreign
Investment
Investment activities in the PRC
by foreign investors are governed by the Catalogue for the Encouragement of Foreign Investment Industries (2020 Edition), or the Encouragement
Catalogue and the Negative List, which were both promulgated by the MOFCOM and the NDRC and each became effective on January 27, 2021
and January 1, 2022. The Negative List stipulates the encouraged, prohibited and restricted industries for foreign investment. The Encouragement
Catalogue stipulates the encouraged industries for foreign investment. If the investment falls within the “encouraged” category,
foreign investment can be conducted through the establishment of a wholly foreign-owned enterprise. If the investment falls within the
“restricted” category, foreign investment may be conducted through the establishment of a wholly foreign-owned enterprise
if certain requirements are met or in some cases must be conducted through the establishment of a joint venture enterprise, with varying
minimum shareholdings for the Chinese party, depending on the particular industry. If the investment falls within the “prohibited”
category, foreign investment of any kind is not allowed. Any investment that occurs within an industry not falling into any of these categories
is classified as a permitted industry for foreign investment unless otherwise specifically restricted by other PRC rules and regulations.
According to the Negative List, other than E-commerce, domestic multiparty communication, store and forward, and call center services,
the permitted foreign investment in value-added telecommunications service providers may not be more than 50%.
The Foreign Investment Law
On March 15, 2019, the National
People’s Congress approved the Foreign Investment Law, which took effect on January 1, 2020 and replaced three existing laws on
foreign investments in China, namely, the PRC Sino-foreign Equity Joint Ventures Law, the PRC Sino-foreign Cooperative Enterprises Law
and the PRC Wholly Foreign-owned Enterprises Law. The Foreign Investment Law embodies an expected PRC regulatory trend to rationalize
its foreign investment regulatory regime in line with prevailing international practice and the legislative efforts to unify the corporate
legal requirements for both foreign and domestic invested enterprises in China. The Foreign Investment Law establishes the basic framework
for the access to, and the promotion, protection and administration of foreign investments in view of investment protection and fair competition.
According to the Foreign Investment
Law, “foreign investment” refers to investment activities directly or indirectly conducted by one or more natural persons,
business entities, or otherwise organizations of a foreign country (collectively referred to as “foreign investor”) within
China, and the investment activities include the following situations: (i) a foreign investor, individually or collectively with other
investors, establishes a foreign-invested enterprise within China; (ii) a foreign investor acquires stock shares, equity shares, shares
in assets, or other like rights and interests of an enterprise within China; (iii) a foreign investor, individually or collectively with
other investors, invests in a new project within China; and (iv) investments in other means as provided by laws, administrative regulations,
or the State Council.
According to the Foreign Investment
Law, the State Council will publish or approve to publish the “negative list” for special administrative measures concerning
foreign investment. The Foreign Investment Law grants national treatment to FIEs, except for those FIEs that operate in industries deemed
to be either “restricted” or “prohibited” in the “negative list”. The Foreign Investment Law provides
that FIEs operating in foreign restricted industries will require market entry clearance and other approvals from relevant PRC governmental
authorities. If a foreign investor is found to invest in any prohibited industry in the “negative list”, such foreign investor
may be required to, among other aspects, cease its investment activities, dispose of its equity interests or assets within a prescribed
time limit and have its income confiscated. If the investment activity of a foreign investor is in breach of any special administrative
measure for restrictive access provided for in the “negative list”, the relevant competent department shall order the foreign
investor to make corrections and take necessary measures to meet the requirements of the special administrative measure for restrictive
access.
On December 26, 2019, the State
Council issued Implementation Regulations for the Foreign Investment Law of the PRC, or the Implementation Rules, which came into effect
on January 1, 2020, and replaced the Implementing Rules of the Sino-foreign Equity Joint Ventures Enterprises Law of the PRC, the Implementing
Rules of the Sino-foreign Co-operative Enterprises Law of the PRC and the Implementing Rules of the Wholly Foreign-invested Enterprise
Law of the PRC. According to the Implementation Rules, in the event of any discrepancy between the Foreign Investment Law, the Implementation
Rules and the relevant provisions on foreign investment promulgated prior to January 1, 2020, the Foreign Investment Law and the Implementation
Rules shall prevail. The Implementation Rules also set forth that foreign investors that invest in sectors on the Negative List in which
foreign investment is restricted shall comply with special management measures with respect to, among others, shareholding and senior
management personnel qualification in the Negative List. Pursuant to the Foreign Investment Law and the Implementation Rules, the existing
foreign-invested enterprises established prior to the effective date of the Foreign Investment Law are allowed to keep their corporate
organization forms for five years from the effectiveness of the Foreign Investment Law before such existing foreign-invested enterprises
change their organization forms and organization structures in accordance with the PRC Company Law, the Partnership Enterprise Law of
the PRC and other applicable laws.
On December 27, 2020, the NDRC
and the MOFCOM promulgated the Catalog of Industries for Encouraging Foreign Investment (2020 Version), or the Encouragement Catalogue,
which became effective on January 27, 2021, replacing the previous encouragement catalogue. On December 27, 2021, the NDRC and the MOFCOM
promulgated the Special Management Measures (Negative List) for the Access of Foreign Investment (2021 Version), or the Negative List,
which became effective on January 1, 2022, replacing previous negative list. According to the Negative List and the Encouragement Catalogue,
the value-added telecommunications business that we are operating, other than call center business, falls into the restricted category.
On December 30, 2019, the MOFCOM
and the State Administration for Market Regulation (formerly known as the State Administration for Industry and Commerce) jointly promulgated
the Measures for Reporting of Foreign Investment Information, or the Foreign Investment Reporting Measures, which came into effect on
January 1, 2020 and replaced the Interim Administrative Measures for the Record-filing of the Establishment and Modification of Foreign-invested
Enterprises. The Foreign Investment Reporting Measures establish an online reporting system for foreign investment instead of the previous
requirement of the Ministry of Commerce of the PRC filing and/or approval procedures. Pursuant to the Foreign Investment Reporting Measures,
for foreign investment carried out directly or indirectly within the mainland China, foreign investors or foreign-invested enterprises
shall submit investment information for establishments, modifications and dissolution and annual reports of the foreign-invested enterprises
on the online. Meanwhile, the PRC establishes foreign investment security review system under which the security review shall be conducted
on foreign investments affecting or likely to affect the state security, a decision legally made on security review will be considered
as final. Furthermore, the Foreign Investment Law provides that FIEs established according to the previous PRC Sino-foreign Equity Joint
Ventures Law, the PRC Sino-foreign Cooperative Enterprises Law and the PRC Wholly Foreign-owned Enterprises Law before the Foreign Investment
Law took effect may maintain their structure and corporate governance within five years after the implementing of the Foreign Investment
Law.
In addition, the Foreign Investment
Law also provides several protective rules and principles for foreign investors and their investments in the PRC, including, among others,
that a foreign investor may freely transfer into or out of China, in Renminbi or a foreign currency, its contributions, profits, capital
gains, income from disposition of assets, royalties of intellectual property rights, indemnity or compensation lawfully acquired, and
income from liquidation, among others, within China; local governments shall abide by their commitments to the foreign investors; governments
at all levels and their departments shall enact local normative documents concerning foreign investment in compliance with laws and regulations
and shall not impair legitimate rights and interests, impose additional obligations onto FIEs, set market access restrictions and exit
conditions, or intervene with the normal production and operation activities of FIEs; except for special circumstances, in which case
statutory procedures shall be followed and fair and reasonable compensation shall be made in a timely manner, expropriation or requisition
of the investment of foreign investors is prohibited; and mandatory technology transfer is prohibited.
On December 19, 2020, the NDRC
and the MOFCOM promulgated Measures for Security Review of Foreign Investment, with an effective date of January 18, 2021. The Foreign
Investment Security Review Mechanism (the “Security Review Mechanism”) in charge of organization, coordination and guidance
of foreign investment security review is thereunder established. A working mechanism office shall be established under the NDRC and led
by the NDRC and the Ministry of Commerce to undertake routine work on the security review of foreign investment. According to the Security
Review Mechanism, foreign investment activities falling in the scope such as important cultural products and services, important information
technologies and Internet products and services, important financial services, key technologies and other important fields that concern
state security while obtaining the actual control over the enterprises invested in, a foreign investor or a party concerned in the PRC
shall take the initiative to make a declaration to the working mechanism office prior to making the investment.
Company Law
Pursuant to the PRC Company Law,
promulgated by the Standing Committee of the National People’s Congress on December 29, 1993, effective as of July 1, 1994, and
as revised on December 25, 1999, August 28, 2004, October 27, 2005, December 28, 2013 and October 26, 2018, the establishment, operation
and management of corporate entities in the PRC are governed by the PRC Company Law. The PRC Company Law defines two types of companies:
limited liability companies and companies limited by shares. Our PRC operating subsidiary is a limited liability company. Unless otherwise
stipulated in the related laws on foreign investment, foreign invested companies are also required to comply with the provisions of the
PRC Company Law.
Laws and Regulations on the Protection of Consumer
Rights and Interests
Business operators in the business
of supplying and selling manufactured goods or services to consumers, shall comply with the Law of the PRC on the Protection of Consumer
Rights and Interests, or the Consumer Rights Protection Law, promulgated by the SCNPC on October 31, 1993, and effective as of January
1, 1994, and revised on August 27, 2009 and October 25, 2013.
According to the Consumer Rights
Protection Law, business operators must ensure that the goods or services provided by them meet the requirements for safeguarding personal
and property safety. For goods and services that may endanger personal and property safety, consumers should be provided with a true description
and an explicit warning, as well as a description and indication of the proper way to use the goods or accept the services and the methods
of preventing the occurrence of a hazard. If the goods or services provided by the business operators cause personal injuries to consumers
or third parties, the business operators shall compensate the injured parties for their losses.
Laws on Contracts
On May 28, 2020, the Civil Code
of the PRC was issued by the NPC and became effective on January 1, 2021 and replaced the General Principles of the Civil Law of the PRC,
the Security Law of the PRC, the Contract Law of the PRC, the Real Right Law of the PRC, the General Rules of the Civil Law of the PRC
and several other basic civil laws in the PRC. All of our contracts are subject to the Civil Code of the PRC. Under the Civil Code of
the PRC, a natural person, legal person or other legally established organization shall have full capacity of civil right and civil conduct
in order to enter into a valid contract. Except as otherwise required by other laws and regulations, the formation, validity, performance,
modification, assignment, termination, and liability for breach of a contract are governed by the Civil Code of the PRC. A contracting
party who failed to perform or failed to fulfill its contractual obligation shall bear the responsibility of a continued duty to perform
or to provide remedies and compensation as provided by PRC laws.
Standardization Law of the People’s Republic
of China
Standardization Law of the People’s
Republic of China was passed by the fifth session of the Standing Committee of the Seventh National People’s Congress on December
29, 1988, and revised on November 4, 2017. This law is formulated for the purposes of enhancing standardization work, promoting scientific
and technological advancement, improving the quality of products and services, safeguarding personal health and life and property security,
protecting state security and ecological environmental security, raising the level of economic and social development. This law applies
to technical requirements that need to be unified for agricultural field, industrial field, service industry, social undertakings industry,
and others. Enterprises which manufacture, sell, import products or provide services that fail to meet the mandatory standards, and enterprises
which manufacture products or provide services that fail to meet the technical requirements under their publicized standardization, shall
undertake civil liabilities.