Maryland.gov is Named the Nation’s Best State Government Website
01 September 2016 - 10:05PM
Business Wire
First time in state history Maryland.gov takes
top honors in Best of the Web competition
For the first time in state history, Maryland’s award-winning
website, www.Maryland.gov, was named the best state government
website in the country as part of the Center for Digital
Government’s prestigious Best of Web competition.
Governor Larry Hogan’s commitment to create efficiency and
interoperability across all state agencies has positioned
Maryland.gov as the national portal leader in terms of usability,
design, functionality, and innovation.
"From day one, our administration has been committed to
providing Marylanders with the highest level of customer service
across every platform, from in-person to electronic interactions,"
said Governor Hogan. "We strive to make Maryland.gov the most
efficient and user-friendly portal for more than 84 million
customers to access vital information and services, and being
honored as the best state government website in the country is
recognition of our tireless efforts."
Maryland.gov provides a gateway to agency websites and hundreds
of time-saving digital government services, including car
registration renewals, vehicle emissions, safety inspections, and
business registrations. Agencies and visitors have access to
payment processing gateways, a state agency directory for more than
300 agencies, help desk, and interactive events and public meetings
calendar. The citizen-centric design provides easy access to a
Google site search with custom filters based on content type —
pages, services, social media, publications, and even maps. The
responsive design allows for a lean mobile experience, with
seamless expandable content for the more than 42 million mobile
visitors.
The site also utilizes the new, state-of-the-art Enterprise
Widget Platform. This platform provides state agencies with
centralized and standardized code, and allows for rapid development
and deployment of a variety of widgets. These widgets include
NearYou, Online Services, Google Site Search and Header, which are
available across state agencies expanding the state’s open data
platform.
“Maryland.gov’s digital services platform is truly an enterprise
solution offering global functionality for use by all state
agencies without compromising the ability to be customized. The
platform promotes consistent branding standards aligning with the
state’s strategic IT master plan,” said David Garcia, Secretary of
Department of Information Technology “It’s this type of innovation
that makes Maryland.gov an award winning site.”
In addition, Maryland.gov includes:
- Digital Services PlatformHosting
platform for digital services that include: payment processing,
security, event registration, agency website templates, search, and
help desk.
- Service-first ApproachDeveloped 25 new
eGovernment services in 2015, using 100 percent mobile friendly
templates.
- Real-time Social Media MashupOver 300
channels reaching 850,000+ followers.
- MyMARYLAND Clipboard
PersonalizationFirst state to introduce citizen-centric user
personalization allowing visitors to save links for future
use.
The Maryland.gov website was developed for the state of Maryland
at no cost by NIC Maryland, through the self-funded eGovernment
services contract with the State Department of Information
Technology (DoIT).
The Center for Digital Government is an international research
and advisory institute on the use of information technology in
government. This year nearly 300 state, city, and county government
websites were judged as part of the Best of the Web competition,
based on their innovative qualities, usefulness, efficiency, and
economy. Judging is conducted by a panel comprised of last year’s
winners, former government officials, and executives from the
Center for Digital Government.
About NIC Maryland
NIC Maryland builds, operates, maintains, and markets the
official website of the state of Maryland, www.maryland.gov
and its digital government services. NIC Maryland is a
collaborative public/private partnership managed by the Department
of Information Technology (DoIT) and NIC Maryland. NIC Maryland
helps Maryland state and local government entities web-enable their
services and operates without tax funds through a self-funded
digital government services contract. NIC Maryland has developed
dozens of eGov products and services for the state of Maryland
since the contract was awarded in August 2011.
About NIC
Founded in 1992, NIC (NASDAQ: EGOV) is the nation's leading
provider of innovative digital government solutions and secure
payment processing, which help make government more accessible to
everyone through technology. The family of NIC companies provides
digital government solutions for more than 4,500 federal, state,
and local agencies in the United States. Forbes has named NIC as
one of the “100 Best Small Companies in America” six times and the
company has been included four times on the Barron’s 400 Index.
Additional information is available at
http://www.egov.com.
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version on businesswire.com: http://www.businesswire.com/news/home/20160901006412/en/
NIC MarylandJanet Grard, 443-924-7405jgrard@egov.com
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