Flexible WorkStyle Consulting from Dell Services Unleashes the Power of an Innovative, Remote and Mobile Workforce
23 April 2013 - 2:00PM
Business Wire
Organizations are increasingly looking to provide flexible,
mobile working environments to reduce costs and retain a talented
workforce, but planning, deploying and managing these environments
can strain an IT department. The new Flexible WorkStyle offering
from Dell Services provides IT managers a complete solution
designed to enable location-independent connectivity and
collaboration, reduce costs, maximize efficiency and security, and
provide access to the best talent for their business.
Using many of Dell’s own best practices, Dell’s Flexible
WorkStyle offering delivers a range of services with the following
benefits and offerings:
- Customized deployment and
delivery: Dell designs unified communication and collaboration
solutions with the optimal mix of on-premise, cloud and hybrid
scenarios to meet current and projected business needs while
helping reduce risk, cost and time to implementation
- Mobile technologies: Employees
can be contacted via a single number regardless of the device they
use; collaboration is facilitated through shared content from
Microsoft Office applications via tablet or mobile phone
- Collaborative technologies:
Communications capabilities integrated in core collaboration tools
used by employees every day allows them to quickly and easily
interact with peers, partners and customers via phone, email,
instant message, audio, video and web conference
- Improved efficiencies and reduced
enterprise costs: Converging email, voice mail, telephony,
audio and video conferencing in a unified interface over an IP
network allows for a single point of contact for the entire suite
of technology, software and services
- Increased productivity:
Enterprises can reduce resources and time spent on travelling by
connecting employees through Microsoft SharePoint®, formal and
informal business communities, Microsoft Lync® and other tools;
disruptions are minimized with Dell ProSupport and 24/7 online and
phone support services
- Talent recruitment and
retention: Companies can provide talent with the flexible work
schedules and options they demand, while enabling talent
acquisition from a more diverse pool of workers who may be
geographically remote from the office
Dell partners with companies’ IT departments to develop the
Flexible WorkStyle offering that fits their needs, working with
internal departments such as human resources, finance, legal and
communications to develop a solution that resolves enterprise-wide
challenges presented by complex remote working environments.
Through this holistic approach, Dell helps customers successfully
support a mobile workforce.
Repeatable technical architectures and experienced consulting
services can ensure reduced risk, cost and time to successful
implementation of solutions. Customers have a single point of
contact for systems integration, business process application,
infrastructure architecture, operations and management. An
end-to-end solutions provider, Dell is able to offer customers the
service they need from a single source, simplifying and
streamlining the deployment of the Flexible WorkStyle offering.
Realizing the benefits of Flexible WorkStyle consulting for its
own employees, Dell has implemented a ‘Connected Workplace’ program
to create virtual work environments across the globe and deliver
freedom and agility to its workforce. One out of every five Dell
team members utilizes the Connected Workplace program, which spans
37 locations spread through 26 countries. With the Flexible
WorkStyle offering, Dell is able to harness talent from around the
world to develop the most innovative solutions for its
customers.
Quotes
“Dell has experienced first-hand that organizations embracing
the increasingly mobile workstyle can be more productive and better
able to secure top talent,” said Kevin Jones, vice president and
general manager, Infrastructure & Cloud, Dell Services. “Our
goal is to make it easy for customers to enable flexible work
environments where people can connect and collaborate effectively,
regardless of location, so a distributed workforce becomes a
competitive edge for the company rather than a communication
headache.”
“At Dell, we use Flexible WorkStyle offerings under our internal
brand of Connected Workplace. Since the 2011 launch, Connected
Workplace has enabled Dell team members to find new ways to work,
which drives business results and focuses on the value of results,
rather than where the work gets done,” said Dane Parker, vice
president of facilities for Dell, and co-executive sponsor, Dell
Connected Workplace. “Connected Workplace allows our global team to
grow and thrive, positively impacting how we serve customers.
Internal job satisfaction metrics demonstrate that team members
value this program, which also has allowed us to reduce our
collective environmental footprint.”
About DELL
Dell Inc. (NASDAQ: DELL) listens to customers and delivers
innovative technology and services that give them the power to do
more. Dell Services develops and delivers a comprehensive suite of
services and solutions in applications, business process,
consulting, infrastructure and support to help customers succeed.
Learn more at www.dell.com.
Dell is a trademark of Dell Inc. Dell disclaims any proprietary
interest in the marks and names of others.
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