Leading technology and workforce development
companies release comprehensive report, analyzing AI's impact on
top technology jobs and outlining immediate training
opportunities
News Summary:
- "The Transformational Opportunity of AI on ICT Jobs" report
finds that 92 percent of jobs analyzed are expected to undergo
either high or moderate transformation due to advancements in
AI.
- Led by Cisco, created by Consortium members, and analyzed by
Accenture, the new report identifies essential trainings in AI
literacy, data analytics and prompt engineering for workers seeking
to adapt to the AI revolution.
- The AI-Enabled ICT Workforce Consortium consists of Cisco,
Accenture, Eightfold, Google, IBM, Indeed, Intel, Microsoft and
SAP. Advisors include the American Federation of Labor and Congress
of Industrial Organizations, CHAIN5, Communications Workers of
America, DIGITALEUROPE, the European Vocational Training
Association, Khan Academy and SMEUnited.
SAN
JOSE, Calif., July 31,
2024 /PRNewswire/ -- Today, the AI-Enabled ICT
Workforce Consortium–led by Cisco (NASDAQ: CSCO) with industry
leaders Accenture, Eightfold, Google, IBM, Indeed, Intel, Microsoft
and SAP, along with key advisors–released its inaugural report,
"The Transformational Opportunity of AI on ICT Jobs." This
comprehensive analysis provides an unprecedented look at the
effects of artificial intelligence on nearly 50 top information and
communication technology (ICT) jobs, offering actionable training
recommendations to enable an AI-powered workforce.
Entry-level and mid-level ICT professionals
are at the forefront of AI transformation
The initiative and resulting report seek to empower workers
to reskill and upskill with recommendations underscored by
today's evolving job requirements. With the introduction of
technology and tools such as ChatGPT, Gemini, Midjourney and
further emergence of AI tools, workers must prepare for digital
work environments increasingly adept at mimicking human
capabilities. According to a recent World Economic Forum study, 58
percent of surveyed employees believe their job skills will change
significantly in the next five years due to AI and big data.
"AI represents a never-before-seen opportunity for technology to
benefit humankind in every way, and we have to act intentionally to
make sure populations don't get left behind," said Francine Katsoudas, Chief People, Policy &
Purpose Officer, Cisco, and founding member of the AI-Enabled ICT
Workforce Consortium. "Across the Consortium member companies, we
have made it our collective responsibility to train and upskill 95
million people over the next 10 years. By investing in a long-term
roadmap for an inclusive workforce, we can help everyone
participate and thrive in the era of AI."
Key Findings: Every Job Becomes an AI-Influenced Job
Key findings from the report offer a holistic view of the impact
of AI on ICT jobs, empowering workers and employers to embrace the
AI-driven future of work:
- 92 percent of ICT jobs analyzed are expected to undergo either
high or moderate transformation due to advancements in AI.
- Entry-level and mid-level ICT professionals are at the
forefront of AI transformation with 40 percent of mid-level
positions and 37 percent of entry level positions expected to have
high levels of transformation.
- As AI continues to redefine job functions, certain skills will
rise in importance (such as AI ethics, responsible AI, prompt
engineering, AI literacy, Large Language Models [LLM] architecture
and agile methodologies), while others may become less relevant
(traditional data management, content creation, documentation
maintenance, basic programming and languages, and research
information).
- Foundational skills are needed across ICT job roles for AI
preparedness, including AI literacy, data analytics and prompt
engineering.
Actionable Insights for Workers and Employers
The Consortium report provides a thorough examination of AI's
impact on 47 information and communication technology roles across
seven job families via a Job Transformation Canvas. The roles were
selected based upon the highest volume of job postings for the
period of February 2023-2024 in the U.S. and Europe, according to Indeed Hiring Lab. Taking
a skills-based approach, the Job Transformation Canvas describes
each role inclusive of a job description, principal tasks and
corresponding skills.
The Job Transformation Canvas goes further to outline how AI
will influence each role and identify future skills required,
skills made less relevant by AI as well as those complemented by
it. Workers can use the Job Transformation Canvas as a training
companion as they ready for an AI-fueled job market. Employers can
leverage the report as a training development guide to cultivate
and enable their AI-ready workforces.
Read the report
The AI-Enabled ICT Consortium report resides at
https://www.cisco.com/c/m/ai-enabled-ict-workforce-consortium.html
for workers and employers to navigate jobs roles of interest–from
business analyst and data scientist to IT manager to information
security specialist–across seven job families including: business
and management, cybersecurity, data science, design and user
experience, infrastructure and operations, software development,
and testing and quality assurance. Each ICT job receives an
AI-impact evaluation with detailed recommendations for reskilling
and upskilling. The core skills and training recommendations enable
employers to take immediate action.
Our Commitment to Training
The report complements the Consortium members' commitment to
building an inclusive workforce with family-sustaining and
economy-developing opportunities. Consortium members have committed
to developing worker pathways particularly in job sectors that will
increasingly integrate AI technology. To that end, Consortium
members have established forward-thinking goals with skills
development and training opportunities to positively impact over 95
million individuals around the world over the next 10 years.
Consortium member goals include:
- Cisco to train 25 million people with cybersecurity and digital
skills by 2032.
- IBM to skill 30 million individuals by 2030 in digital skills,
including 2 million in AI by the end of 2026.
- Intel to empower more than 30 million people with AI skills for
current and future jobs by 2030.
- Microsoft committed to training and certifying 10 million
people in digital skills by 2025, surpassing this goal by training
and certifying 12.6 million people a year ahead of schedule.
- SAP to upskill two million people worldwide by 2025.
- Google has recently announced over $130
million in funding to support AI training and skills for
people across the US, Europe,
Africa, Latin America and APAC.
Expanding Impact to Empower Workers and Employers Across the
Globe
In June 2024, in response to
feedback from leaders across the globe, the AI-Enabled ICT
Workforce Consortium expanded its scope to include all G7
countries—adding Canada,
Japan and the United Kingdom to the analysis of the most
in-demand ICT job roles. During the next phase of Consortium work,
analysis of jobs and presentation of best practices will be
inclusive of the additional countries. The Consortium also plans to
introduce an AI Workforce Playbook, designed to empower SMBs and
large companies to upskill their workforce proactively.
Support from AI-Enabled ICT Workforce Consortium
Members
Accenture
"As we look to unlock the full promise that AI brings, it is
essential that we equip people with the skills they will need, and
which they are eager to learn. The far-reaching impact of this
technology demands that we design learning pathways that will
position everyone to have deeper AI skills as the work in our
industry requires. The initial report from the Consortium is an
important step to turn aspiration to action – with specific
reskilling recommendations that can accelerate progress for
individuals, organizations, and society." – Ellyn Shook, Chief Leadership & Human
Resources Officer at Accenture
Eightfold
"This report clearly demonstrates the immediate impact of AI on
almost any career, regardless of industry or size. Creating a
talent-centered organization, in which the entire workforce can
learn and grow responsibly, is the next step for every successful
business." – Ashutosh Garg, Co-CEO
and Co-founder at Eightfold AI
Google
"The benefits of AI must be accessible to every worker. We're
proud to support the Consortium's new research, which will advance
our shared vision to equip all workers with the AI skills they need
to succeed in the jobs of today and tomorrow." – Lisa Gevelber, Founder of Grow with Google
IBM
"At IBM, we have been investing in the future of work through
access to education and training opportunities for decades. The
findings of this report further highlight the significant need for
upskilling and reskilling, particularly with the rise of AI. Now,
those in the ICT sector — from students to workers to employers —
have the data about which jobs will change, how they will change,
and what individuals and employers can do to prepare for this shift
and remain competitive in the evolving global labor market." –
Lydia Logan, Vice President, Global
Education and Workforce Development at IBM
Indeed
"We are excited by the impactful work this group is doing to
understand the likely impact of AI on ICT workers and provide
employers with the resources to support their workforce through
this transformation. Indeed's mission is to help people get jobs.
As AI skills rise in prominence, we're prioritizing skills-first
hiring, to help job seekers demonstrate their AI capabilities and
to connect employers to the broadest possible pool of talented job
seekers across a broad range of industries." – Hannah Calhoon, Head of AI Innovation at
Indeed
Intel
"We believe AI represents a paradigm shift with great potential
to deliver new opportunities and tools, and our goal is to advance
AI responsibly to help solve the world's most significant
challenges. Training, upskilling and reskilling workers on how to
collaborate with AI and be critical thinkers is vital to our
workforce and our next generation of innovation." – Christy Pambianchi, Executive Vice President and
Chief People Officer at Intel Corporation
Microsoft
"AI can be a tool that empowers workers around the world, but
they must have the skills to use it. That's why Microsoft has
committed to helping people and communities around the world gain
new and necessary AI skills, and this new report contains important
recommendations to take the global workforce into the future." –
Naria Santa Lucia, General Manager,
Skills for Social Impact at Microsoft
SAP
"What stands out from this research beyond the undeniable needs
for responsible AI development and broad AI literacy across all ICT
jobs, is the necessity for all roles to enhance their higher-order
skills, such as critical thinking, creativity, and complex
problem-solving. Beyond the initial adoption of AI, we believe
evaluating the second-order effects of these skills shifts will
highlight which skills will be commoditized and which will be
differentiating in the future." – Nicole
Helmer, Vice President & Global Head of Development
Learning at SAP
About Cisco
Cisco (NASDAQ: CSCO) is the worldwide technology leader that
securely connects everything to make anything possible. Our purpose
is to power an inclusive future for all by helping our customers
reimagine their applications, power hybrid work, secure their
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SOURCE Cisco Systems, Inc.