Avaya (NYSE: AVYA), a global leader in solutions to enhance and
simplify communications and collaboration, is providing The
Learning People, an innovative career and tech education company,
with its Avaya Cloud Office UCaaS solution for more agile, flexible
and scalable communication to support its long-term growth. The
Learning People provide curated career counseling and online
training for more than 35,000 students, many of whom have landed
careers in the tech industry with the help of the company’s
exceptional education and career services. The Learning People
selected Avaya Cloud Office® by RingCentral, an all-in-one cloud
communication solution, to enhance its customer and employee
engagement, and support future expansion.
The Learning People was one of many companies struggling to
adopt work-from-home technology during the pandemic. They quickly
discovered the existing communications platform they were using
lacked the capabilities they needed, including support for robust
reporting and analytics. They needed a more feature rich,
cloud-based unified communications solution. The Learning People
was dependent on its legacy telephony, which proved cumbersome and
ineffective for maintaining business continuity. The team also
recognized that in an evolving Experience Economy, what matters
most to people is how you make them feel. Customer service has
evolved beyond the traditional communication channels to one where
businesses must deliver always-on experiences while being prepared
for unplanned circumstances that impact their customers.
This led The Learning People to select Avaya Cloud Office, which
is part of the Avaya OneCloud™ UCaaS portfolio. Andy Winstanley,
Head of Operations at The Learning People, said, “We chose Avaya
Cloud Office with Avaya devices, to meet our needs today and
provide a solution that can scale for the future.”
Avaya Cloud Office offers a range of enterprise-grade cloud
communications features including video and audio meetings,
messaging, file sharing, and task management – all backed by
Avaya’s award-winning support with one low, monthly cost billed
from one vendor. Avaya Cloud Office supports The Learning People
both now and in the future with growth capabilities enabling
employees to flexibly communicate anywhere, anytime, using any
device to better serve customers, work more productively, and
improve business outcomes – all with lower and more predictable
costs.
“Advances in technology are ushering a revolution in
centuries-old protocols in education,” said Simon Harrison, Senior
Vice President and CMO, Avaya. “The dissemination of knowledge is
no longer tied to a physical campus or traditional classrooms.
Cloud-based computing, mobile connectivity and streaming video
enable collaboration and learning to take place anytime and
anywhere. For school districts and higher education institutions
communication isn’t simply about a phone system, it is about
expanding the reach of knowledge in ways unimaginable before,
fostering collaboration inside and outside the classroom and
ensuring that students, faculty and staff are kept safe.”
Avaya is highlighting customer success stories and Avaya
Experience Builders™ innovation at the annual Avaya ENGAGE user
conference in Orlando, FL this week. For more information, go to
Avaya ENGAGE 2021 at:
https://avaya-engage.avaya.com/avaya-engage-2021.
Additional Resources
- Read the full case study, Cloud Communications Enable Market
Expansion for Learning People.
- Learn more about how Avaya is delivering a more connected,
mobile, and safer learning experiences.
- Listen to Avaya’s podcast ‘The Experience’, Episode 1 on
Transforming Learning Experiences.
- Receive a demo of Avaya Cloud Office on how to enhance the
education experience for everyone.
About Avaya
Businesses are built by the experiences they provide, and
everyday millions of those experiences are delivered by Avaya
Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the
future of work, with innovation and partnerships that deliver
game-changing business benefits. Our cloud communications solutions
and multi-cloud application ecosystem power personalized,
intelligent, and effortless customer and employee experiences to
help achieve strategic ambitions and desired outcomes. Together, we
are committed to help grow your business by delivering Experiences
that Matter. Learn more at http://www.avaya.com.
About The Learning People
The Learning People has enrolled over 35,000 global students to
date and boast an impressive 93% employability success rate, with
their graduates securing tech roles for companies such as: HSBC,
NHS, Amazon, Shell, Brisbane Police, Dell and many more. With
offices in the UK, Ireland, New Zealand, and Australia, The
Learning People provides career ready education worldwide,
specializing in cyber security, coding, IT, project management, UX,
and digital marketing.
Cautionary Note Regarding Forward-Looking Statements
This document contains certain “forward-looking statements.” All
statements other than statements of historical fact are
“forward-looking” statements for purposes of the U.S. federal and
state securities laws. These statements may be identified by the
use of forward-looking terminology such as "anticipate," "believe,"
"continue," "could," "estimate," "expect," "intend," "may,"
"might," “our vision,” "plan," "potential," "preliminary,"
"predict," "should," "will," or “would” or the negative thereof or
other variations thereof or comparable terminology. The Company has
based these forward-looking statements on its current expectations,
assumptions, estimates and projections. While the Company believes
these expectations, assumptions, estimates and projections are
reasonable, such forward-looking statements are only predictions
and involve known and unknown risks and uncertainties, many of
which are beyond its control. The factors are discussed in the
Company’s Annual Report on Form 10-K and subsequent quarterly
reports on Form 10-Q filed with the Securities and Exchange
Commission (the “SEC”) available at www.sec.gov, and may cause the
Company’s actual results, performance or achievements to differ
materially from any future results, performance or achievements
expressed or implied by these forward-looking statements. The
Company cautions you that the list of important factors included in
the Company’s SEC filings may not contain all of the material
factors that are important to you. In addition, in light of these
risks and uncertainties, the matters referred to in the
forward-looking statements contained in this press release may not
in fact occur. The Company undertakes no obligation to publicly
update or revise any forward-looking statement as a result of new
information, future events or otherwise, except as otherwise
required by law.
All trademarks identified by ®, TM, or SM are registered marks,
trademarks, and service marks, respectively, of Avaya Inc. All
other trademarks are the property of their respective owners.
Source: Avaya Newsroom
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Media Inquiries: Alex Alias alalias@avaya.com
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