The companies will create North America's first virtual roaming gateway,
improving reliability, speed and latency.
TORONTO and SEOUL,
Korea, Feb. 20, 2024 /CNW/ - TELUS, Amazon Web
Services (AWS) and Samsung Electronics Co., Ltd. announced today a
trailblazing collaboration that will see TELUS become the first
telecommunications provider in North
America to evolve the architecture of roaming, enabling
greater reliability and faster speeds for customers traveling
abroad.
Traditionally, roaming traffic (voice, data, and SMS) is routed
through the provider's home country, resulting in slower speeds for
customers. With this revolutionary new approach, TELUS is able to
house their network within AWS Regions worldwide, using virtualized
roaming gateways. This means that traffic no longer needs to go
through Canada, but will be routed
directly to the closest AWS Region that houses TELUS' network,
significantly enhancing speed and responsiveness of mobile
services. This process, also known as network cloudification, uses
cloud-native Core technology from Samsung on public cloud for
mobile data, and ng-voice for voice calls, optimizing performance
and ultimately quality.
"This architecture evolution further strengthens TELUS'
commitment to keeping our customers connected to what matters most,
ensuring they are able to enjoy the same award-winning experience
they have in Canada from anywhere
in the world," said Nazim Benhadid,
Chief Technology Officer at TELUS. "Together with AWS, Samsung and
ng-voice, we are making roaming more reliable and resilient than
ever."
"We are thrilled to work with TELUS, a company at the forefront
of re-inventing the telco customer experience," said Chivas Nambiar, general manager, telco business
unit at AWS. "Alongside our AWS Partners, we are excited about how
TELUS is using the cloud to augment their network capabilities to
provide consistent and reliable global services for their
customers."
"Samsung's Cloud-native Core is designed with flexibility and
scalability in mind. By ensuring higher stability and reliability,
Samsung powers TELUS' new roaming approach to bring unmatched
network performance and customer experiences while traveling," said
Stephen Wiktorski, Vice President
and Head of Networks at Samsung Canada. "By working with
forward-looking operators like TELUS, we are able to turn never
before seen possibilities into reality."
Virtual roaming gateway trials will begin in Q1 2024, but the
possibilities of this collaboration extend far beyond roaming.
Leveraging Samsung's full Cloud-native Core solution on AWS
paves the way for further advancements in disaster-recovery and 5G
standalone core use cases.
About TELUS
TELUS (TSX: T, NYSE: TU) is a dynamic, world-leading
communications technology company with more than $18 billion in annual revenue and over 18 million
customer connections spanning wireless, data, IP, voice,
television, entertainment, video, and security. Our social purpose
is to leverage our global-leading technology and compassion to
drive social change and enable remarkable human outcomes. Our
longstanding commitment to putting our customers first fuels every
aspect of our business, making us a distinct leader in customer
service excellence and loyalty. The numerous, sustained accolades
TELUS has earned over the years from independent, industry-leading
network insight firms showcase the strength and speed of TELUS'
global-leading networks, reinforcing our commitment to provide
Canadians with access to superior technology that connects us to
the people, resources and information that make our lives
better.
Operating in 32 countries around the world, TELUS International
(TSX and NYSE: TIXT) is a leading digital customer experience
innovator that designs, builds, and delivers next-generation
solutions, including AI and content moderation, for global and
disruptive brands across strategic industry verticals, including
tech and games, communications and media, eCommerce and fintech,
banking, financial services and insurance, healthcare, and
others.
TELUS Health is a global healthcare leader, which provides
employee and family primary and preventive healthcare and wellbeing
solutions. Our TELUS team, along with our 100,000 health
professionals, are leveraging the combination of TELUS' strong
digital and data analytics capabilities with our unsurpassed client
service to dramatically improve remedial, preventive and mental
health outcomes covering more than 69 million lives, and growing,
around the world. As the largest provider of digital solutions and
digital insights of its kind, TELUS Agriculture & Consumer
Goods enables efficient and sustainable production from seed to
store, helping improve the safety and quality of food and other
goods in a way that is traceable to end consumers.
Driven by our determination and vision to connect all citizens
for good, our deeply meaningful and enduring philosophy to give
where we live has inspired TELUS and our team to contribute
$1.6 billion, including 2.2 million
days of service since 2000. This unprecedented generosity and
unparalleled volunteerism have made TELUS the most giving company
in the world. Together, let's make the future friendly.
For more information about TELUS, please visit telus.com, follow
us at @TELUSNews on X and @Darren_Entwistle on Instagram.
About Samsung Electronics Co.,
Ltd.
Samsung inspires the world and shapes the future with
transformative ideas and technologies. The company is redefining
the worlds of TVs, smartphones, wearable devices, tablets, home
appliances, network systems, and memory, system LSI, foundry and
LED solutions, and delivering a seamless connected experience
through its SmartThings ecosystem and open collaboration with
partners. For the latest news, please visit the Samsung Newsroom at
news.samsung.com.
TELUS MEDIA CONTACT:
Athyu Eleti
TELUS Media Relations
athyu.eleti@telus.com
SOURCE TELUS Communications Inc.