Modernize Customer Communication Experiences with the New GhostDraft and Guidewire Cloud-Native Integrations
30 Oktober 2024 - 1:55PM
Business Wire
Guidewire (NYSE: GWRE) and GhostDraft announced that the new
Built by Guidewire GhostDraft integrations are now available in the
Guidewire Marketplace to BillingCenter, ClaimCenter, and
PolicyCenter users on Guidewire Cloud.
GhostDraft’s unified, cloud-native customer communications
platform, GhostDraft 360, was created specifically for insurers to
help streamline the entire document process from creation to
delivery. It empowers business users to create and manage
customized communications that are consistent, brand compliant, and
digitally-optimized.
With the GhostDraft Built by Guidewire integrations, insurers
can:
- Create and customize hyper-personalized, omnichannel
communications, including various print and digital channels,
within Guidewire;
- Enhance customer communication experiences, boosting customer
satisfaction; and
- Reduce overall reliance on IT by empowering business users with
intuitive tools.
Built by Guidewire integrations are pre-built and standardized
by Guidewire to speed cloud delivery and maintenance. Leveraging
the Integration Framework for Guidewire Cloud, developers can
implement integrations between InsuranceSuite and third-party apps
using multiple APIs, messaging systems, or protocols with ease.
“We’re thrilled to introduce our new Built by Guidewire
integrations, designed to empower insurers with seamless,
cloud-native communications management solutions,” said Kim Cook,
Vice President of Strategic Alliances, GhostDraft. “These
integrations represent a significant leap forward in delivering
more efficient, scalable, and customizable document management
capabilities, all while enhancing the overall user experience
within the Guidewire ecosystem.”
“We are delighted to release our new Built by Guidewire
cloud-native integrations to InsuranceSuite with GhostDraft,” said
Will Murphy, Vice President, Global Technology Alliances,
Guidewire. “GhostDraft’s technology is designed to empower business
users to handle customer communications, enabling IT teams to focus
on more pressing matters. With GhostDraft, insurers can meet
customers’ changing needs and provide them with excellent
communication experiences that cater to their preferred
channels.”
About GhostDraft
GhostDraft empowers insurers to transform communications into
engaging experiences fast. For over three decades, carriers have
used GhostDraft’s intuitive end-to-end customer communications and
digital experience platform designed for insurance. As a result,
65+ insurers leverage GhostDraft to streamline the lifecycle of
personalized omnichannel communications at scale. The GhostDraft
suite integrates into your business to create better experiences,
greater efficiency, reduced compliance risk, and more agility.
Discover what you can do with GhostDraft:
https://www.ghostdraft.com.
About Guidewire PartnerConnect ecosystem and Built by
Guidewire
Guidewire PartnerConnect is designed to help Property and
Casualty (P&C) insurance companies revolutionize their
operations by connecting them with the largest peer network in the
industry. Built by Guidewire apps are standardized integration
solutions pre-built and managed by Guidewire that speed the
delivery and maintenance of common integrations. These integrations
are kept current with the latest product and vendor releases, and
leverage Guidewire's Integration Framework and latest third-party
technologies, designed to fully align with Guidewire Cloud
Standards. Where available, under an optional services agreement,
Guidewire can provision, configure, parameterize, maintain, and
perform annual upgrades of the integrations for customers.
Today, insurers can access over 250 integrations developed for
the Guidewire Marketplace that have been validated for security,
quality, and compatibility. The Guidewire Marketplace comprises an
ecosystem of powerful yet user-friendly solutions that scale for
improved customer experiences.
For more information, please visit the Guidewire
Marketplace.
About Guidewire Software
Guidewire is the platform P&C insurers trust to engage,
innovate, and grow efficiently. More than 570 insurers in 42
countries, from new ventures to the largest and most complex in the
world, rely on Guidewire products. With core systems leveraging
data and analytics, digital, and artificial intelligence, Guidewire
defines cloud platform excellence for P&C insurers.
We are proud of our unparalleled implementation record, with
1,700+ successful projects supported by the industry’s largest
R&D team and SI partner ecosystem. Our marketplace represents
the largest solution partner community in P&C, where customers
can access hundreds of applications to accelerate integration,
localization, and innovation.
For more information, please visit www.guidewire.com and follow
us on X (formerly known as Twitter) and LinkedIn.
NOTE: For information about Guidewire’s
trademarks, visit https://www.guidewire.com/legal-notices.
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version on businesswire.com: https://www.businesswire.com/news/home/20241030708271/en/
Melissa Cobb Senior Public Relations Manager Guidewire Software,
Inc. +1.650.464.1177 mcobb@guidewire.com
Tori Combs Senior Marketing Manager GhostDraft +1.812.820.4496
Tori.combs@ghostdraft.com
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