Oregon Secretary of State Website Becomes More Accessible for Citizens
25 November 2013 - 1:00PM
Business Wire
Leveraging extensive citizen user testing, the
streamlined, restructured website content provides more efficient
access to Oregonians
Nowadays Oregonians have a lot they need to get done online. The
Oregon Secretary of State’s new website at sos.oregon.gov makes
doing so easier, faster and more enjoyable.
“My priority is to help Oregonians take care of business quickly
and easily,” said Secretary of State Kate Brown. “Not only have we
modernized our design for smartphones and tablets, but we have also
removed barriers to Oregonians with disabilities.”
For instance, to simplify finding the agency’s many resources –
whether registering to vote or licensing a business – content was
reduced by 80 percent and website users’ top tasks were
highlighted.
“This website redesign was accomplished at no cost to our agency
through Oregon's E-Government Program with the assistance of NICUSA
Inc.,” said Julie Pearson-Ruthven, chief information officer for
Secretary Brown. “Our goal was to create a streamlined,
user-friendly website that works anywhere, on any device.”
Some 34 usability tests with nearly 200 citizens in Salem,
Portland and Eugene, OR, guided the design. Simple is good, so the
interface is lightweight, resulting in fast page-load times.
Citizens with poor Internet service and those on limited data plans
will appreciate this feature.
About the Oregon E-Government Program
Enterprise Technology Services’ E-Government Program was
established through Governor’s Office Executive Order in 2001 and
is administered by the Department of Administrative Services. The
Oregon Legislature further supports the Program by enacting
legislation in 2011 that established an Electronic Portal Advisory
Board to advance the effectiveness and delivery of new online
services to the public. The Program works with Oregon government
organizations to enable them to conduct state business online and
improve public access to government information.
http://www.oregon.gov/das/ets/egov
About NIC
NIC Inc. (NASDAQ: EGOV) is the nation’s leading provider of
official government websites, online services, and secure payment
processing solutions. The company’s innovative eGovernment services
help reduce costs and increase efficiencies for government
agencies, citizens and businesses across the country. The NIC
family of companies provides eGovernment solutions for more than
3,500 federal, state, and local agencies in the United States.
Additional information is available at http://www.egov.com.
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Oregon Information Division of NICUSA, Inc.Suzanne Jorgensen,
503-967-5519sjorgensen@egov.com
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