Freepages Group PLC - Re Development Partnership
17 November 1997 - 8:31AM
UK Regulatory
RNS No 4759w
FREEPAGES GROUP PLC
17th November 1997
SCOOT AND AT&T CONNECT WITH CALLERS
Scoot, the interactive information service
formerly known as Freepages, has partnered with
AT&T to develop a new Mid-Call Divert service for
everybody calling the 0800 192 192 number. Mid-
Call Divert enables the consumer to be
automatically transferred to the business of
their choice, continuing the freephone service
and eliminating the need to hang up and make a
separate call. The first of its kind in Europe,
Scoot and AT&T will begin national trials of the
service in the new year.
"By developing this ground-breaking service with
AT&T we have reinforced our commitment to
providing the very best service for our consumers
and advertisers. Mid-Call Divert fits perfectly
with the core values of Scoot; it is fast and
efficient, it adds value to the process of
finding information, and it is built around the
needs of consumers", said Miranda Cleverdon,
Director of Corporate Communications at Scoot.
"The partnership with AT&T was important for us
because it meant we could draw on a world class
quality and industry leadership. When you are
dealing with an average of 30,000 calls per day,
you need a telecoms partner that shares your
vision of excellence in consumer service."
David Robertson, Vice-President of Marketing for
AT&T UK commented: "We regard this partnership
with Scoot as testimony to our expertise at
providing new and innovative freephone solutions
to businesses for 30 years. We have an excellent
relationship with Scoot, and we are delighted to
be providing a range of services that enhances
its offering."
Mid-Call Divert is the latest in a series of
agreements between the two companies; Scoot
recently moved its freephone telephony service to
AT&T, and also uses the company for Frame Relay
network services and outward calls.
Notes to editors:
Scoot is a leading provider of branded
communication services, providing buyers with
powerful decision-making information and
connecting them directly with sellers through
mass distribution channels.
Scoot and AT&T Connect With Callers
AT&T Corp. is the worlds premier communications
and information services company, serving more
than 90 million customers, including consumers,
businesses and governments worldwide. The
company has annual revenues of more than US
$52billion and 130,000 employees. It runs the
worlds largest, most sophisticated
communications network and it operates in more
than 200 countries and territories around the
world.
For further enquiries, please contact:
Miranda Cleverdon Scoot 01865 381050
Niall Hickey AT&T 0171 925 8381
John Warehand Life PR (for Scoot) 0171 724 6777
Matthew Turmaine Lexis (for AT&T) 0171 240 9900
Mark Edwards Buchanan Communications
(for Scoot) 0171 466 5000
END
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