TIDMAVIA 
 
13 April 2010 
 
                          Avia Health Informatics Plc 
 
                           ("Avia" or "the Company") 
 
                   Launch of web deployed Odyssey TeleAssess 
 
    Development of innovative Odyssey SelfAssess software to enable patient 
                                self-assessment 
 
Avia (AIM: AVIA), the AIM-listed developer and provider of clinical decision 
support systems worldwide, is pleased to announce that its subsidiary, Plain 
Healthcare Limited ("Plain") has launched a web deployed and cloud enabled 
version of Odyssey TeleAssess and has also developed and successfully trialled 
Odyssey SelfAssess. 
 
The launch of these new products, six months ahead of schedule, is a major 
achievement for the Company. The new methods for delivery of the products and 
simplification of product application will support the Company's international 
marketing and sales plan and the Company's worldwide reseller programme. 
 
Web-deployed Odyssey TeleAssess 
 
The Directors believe that being able to deploy Odyssey TeleAssess via the web 
will provide the following benefits: 
 
  * significantly extends the potential reach, user and customer base for 
    Plain's clinical decision support products to UK and international markets 
 
  * greatly assists the integration of Odyssey products into partner products 
    worldwide 
 
Odyssey TeleAssess 3.0 has been re-engineered to be implemented via a simple 
internet download. User navigation training via interactive video is also now 
available as a download with the product, substantially widening the worldwide 
reach. Odyssey TeleAssess 3.0 is `cloud' enabled, allowing small to medium 
sized services to reduce their upfront costs and to only pay for resources that 
they actually use whilst retaining high-availability and scalability. 
 
Plain has developed the new Service Orientated Architecture to provide 
flexibility, scalability, security and interoperability in all deployment 
architectures. Plain is also pleased to announce that Odyssey TeleAssess 3.0 
has been integrated into key partner products provided by our partners EMIS and 
TPP, which is in line with Plain's strategy of delivering clinical decision 
support solutions for GP practices, Equitable Access Centres and Poly Clinics 
across the UK. 
 
Odyssey SelfAssess 
 
The key characteristics of the Odyssey SelfAssess product are: 
 
  * it is designed to enable patients to assess their own needs instead of, or 
    prior to, consulting with a healthcare professional 
 
  * it is highly intuitive, easy to use and requires no training or special 
    skills to use 
 
Trials at three pilot sites have been very positive. The initial user responses 
indicate the product provides appropriate levels of guidance which in turn 
promotes high levels of user confidence. 
 
Encouraging selfcare, thereby improving patient autonomy, access and waiting 
times are key to healthcare modernisation. Odyssey SelfAssess supports this 
goal by empowering patients to self-assess over the internet before they attend 
a healthcare facility or consult with a clinician. Such assessment allows a 
patient to present a summary of the problem and its associated symptoms which 
in turn can be used to inform the clinician's decision making and so enable 
more effective and efficient use of healthcare resources. 
 
Plain is currently developing a number of different ways to deliver the product 
to patients including online linked to healthcare service websites, via the web 
in remote locations and via smart phones. Additionally, it is intended that it 
will be available at healthcare locations such as GP surgeries, pharmacists, 
emergency departments and walk-in centres. In these environments a patient, 
while waiting to see a healthcare professional, could self-assess their problem 
and either gain self-care advice that is appropriate to their needs, or produce 
a summary of their assessment which can be made available to the clinician - 
which may speed up the clinical consultation process. 
 
Odyssey SelfAssess has now been piloted with around 500 patients, encompassing 
a wide variety of patient groups and conditions, at three different centres; 
Coventry University Student Health Centre, Walkergate GP Surgery and Encompass 
Walk-in-Centre. . 
 
Tim Morris, UK Operations Director of Plain, commented: 
 
"We are continuing to develop and expand the product range and we expect this 
to lead to a steady increase in sales in the UK and internationally. The new 
products have been very well received and further broaden our product offering 
and potential markets." 
 
Barry Giddings, Chairman of Avia Health Informatics Plc, commented: 
 
""The new Odyssey TeleAssess service orientated architecture allows us to 
deliver clinical decisions support to a wider user base more quickly, thereby 
ensuring we are more responsive to our customers and partner's needs - a key 
objective of the business." 
 
For more information on the Odyssey products please visit www.plain.co.uk 
 
Enquiries: 
 
Avia Health Informatics Plc 
 
Barry Giddings, Chairman                                07770 747 818 
 
Merchant John East Securities Limited (Nominated Adviser and Broker) 
 
Simon Clements/Bidhi Bhoma                              020 7628 2200 
 
Lothbury Financial Services Limited (Financial PR) 
 
Gary Middleton/Michael Padley                           020 7868 2567 
 
Notes to editors 
 
Avia Health Informatics plc was admitted to trading on AIM on 16 November 2009 
having completed a reverse takeover of The Plain Software Company Limited 
("Plain"). It is Avia's intention to grow the business both organically and by 
acquisition. 
 
The Company produces a range of clinical decision support products under the 
Odyssey brand: 
 
  * Odyssey TeleAssess which supports telephone triage by nurses and the 
    provision of up-to-date self-care advice; is also used to manage demand for 
    clinical services in an efficient manner. Used by GP out of hours services, 
    GP surgeries in-hours, ambulance trusts and the MoD. 
 
  * Odyssey FaceToFace is used by nurse-led clinics such as NHS Walk-in 
    Centres, GP-led Health Centres, Polyclinics, primary care centres and 
    practices staffed by varying nurse grades. It's also used in prisons. 
 
  * Odyssey Reception is utilised by non-clinical staff to prioritise patient 
    queues and identify potential emergencies quickly and safely. It may be 
    used by receptionists throughout primary care services. 
 
  * Odyssey Gold a state-of-the-art combination product comprising some or all 
    Odyssey variants: Reception, TeleAssess and FaceToFace merged into one, 
    seamless solution. 
 
  * Odyssey eCover allows health managers to commission health workers to work 
    from home to provide emergency cover when needed. Securely held on N3 
    servers, its sophisticated security system allows access via domestic 
    broadband. 
 
  * Odyssey FirstAssess is being developed specifically for use in the Prison 
    service to help improve healthcare in this challenging environment. 
 
  * Odyssey SelfAssess is being developed to allow patients to self-assess 
    their symptoms prior to consultation with clinical services Odyssey 
    products interact with leading patient administration systems and other key 
    systems used by the NHS. 
 
 
 
END 
 

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