Asia's leading insurance
company builds omni-channel, self-service capabilities and
grows business with OpenText
WATERLOO, ON, Feb. 9, 2022 /PRNewswire/
-- OpenText™ (NASDAQ: OTEX), (TSX: OTEX),
today announced that MSIG Singapore and MSIG Malaysia, implemented
OpenText information management solutions to empower modern work,
enhance omni-channel customer experiences, and drive operational
efficiencies.
MSIG, a wholly owned subsidiary of Mitsui Sumitomo Insurance
Company, Limited and a member of the MS&AD Insurance Group, is
Asia's leading general insurance
brand with presence in 46 countries globally.
"We actively strive to innovate our IT infrastructure and online
capabilities to exceed customer and client expectations," said
Joseph Yew, CIO at MSIG Asia. "OpenText solutions empower us to
maximize our operational efficiencies across different lines of
businesses and locations, while helping to improve customer
satisfaction and enhance convenience for customers who are
increasingly requesting self-service insurance transactions."
MSIG Asia's digital transformation strategy to modernize and
support digital enablement include a number of OpenText
solutions:
- OpenText™ Extended ECM to integrate content services with
lead applications, ensuring employees can easily access the
information they need to help drive productivity.
- OpenText™ Intelligent Capture to automatically capture and
interpret paper documents, scanned images, emails, and faxes
through advanced Optical Character Recognition (OCR), ensuring
compliance with regulatory policies and procedures.
- OpenText™ Exstream to transform data and content into
actionable insights and deliver highly personalized, engaging
customer experiences across all channels.
- OpenText™ AppWorks™ to build engaging, smart, and easy to
deploy process automation applications.
"We are thrilled to provide MSIG Asia with the solutions they
need as they continue to invest in modern digital capabilities to
better understand and serve the unique needs of their customers and
drive exceptional experiences," said Muhi Majzoub, Chief Product
Officer at OpenText. "OpenText solutions supports them on
their journey in building seamless digital experiences for their
business and their customers while enabling them to work more
effectively."
Yew added, "Leveraging OpenText solutions has empowered our
business operations with a single system that supports future
growth and delivers the flexibility we need to drive competitive
advantage."
Read the customer story here.
About OpenText
OpenText, The Information Company™,
enables organizations to gain insight through market leading
information management solutions, powered by OpenText Cloud
Editions. For more information about OpenText (NASDAQ: OTEX, TSX:
OTEX) visit opentext.com
Connect with us:
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Certain statements in this press release may contain words
considered forward-looking statements or information under
applicable securities laws. These statements are based on
OpenText's current expectations, estimates, forecasts and
projections about the operating environment, economies and markets
in which the company operates. These statements are subject to
important assumptions, risks and uncertainties that are difficult
to predict, and the actual outcome may be materially different.
OpenText's assumptions, although considered reasonable by the
company at the date of this press release, may prove to be
inaccurate and consequently its actual results could differ
materially from the expectations set out herein. For additional
information with respect to risks and other factors which could
occur, see OpenText's Annual Report on Form 10-K, Quarterly Reports
on Form 10-Q and other securities filings with the SEC and other
securities regulators. Unless otherwise required by applicable
securities laws, OpenText disclaims any intention or obligations to
update or revise any forward-looking statements, whether as a
result of new information, future events or otherwise.
Copyright © 2022 OpenText. All Rights Reserved. Trademarks owned
by OpenText. One or more patents may cover this product(s). For
more information, please visit
https://www.opentext.com/patents.
OTEX-G
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SOURCE Open Text Corporation