Humana also puts in place assistance for
members, patients and the community at large, including access to
crisis hotline with free counseling
The Humana Foundation, the philanthropic arm of Humana Inc.
(NYSE: HUM), is donating $1 million towards relief and recovery
efforts for those impacted by Hurricane Ian in Florida and
Hurricane Fiona in Puerto Rico. Humana has also taken steps to aid
communities in each storm’s path, including opening access to a
crisis hotline with free counseling available.
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Hurricane Ian made landfall along Florida’s southwest coast on
Sept. 28, causing widespread destruction, power outages, and a yet
unknown impact in loss of life and property damage. The storm is
now affecting other parts of the Southeast, including Georgia,
North Carolina and South Carolina. Hurricane Fiona struck Puerto
Rico in mid-September, and even days after the storm, many there
are still without power. As residents of both areas begin the
recovery process, affected communities need assistance meeting
basic needs including food, water, medical care and shelter.
Given the widespread impact of these storms, The Humana
Foundation is donating an initial $1 million to help meet immediate
relief and recovery needs. The contribution is part of the
Foundation’s commitment to supporting communities in crisis through
Disaster Philanthropy. Organizations receiving funding include
Florida Disaster Fund, Community Foundation of Collier County,
Collaboratory, Community Foundation of Sarasota County, GiveWell
Community Foundation, and Center for Disaster Philanthropy. Also,
The Humana Foundation announced it will match disaster relief
contributions from Humana employees up to $500 per employee. The
Humana Foundation will continue to monitor Hurricane Ian and
evaluate additional recovery needs.
“Caring for people and making communities more equitable is our
purpose, and we’re committed to securing help and the vital
resources needed for the people and communities impacted by these
horrific storms,” said The Humana Foundation CEO Tiffany Benjamin.
“During this difficult time and in the challenging days ahead,
we'll partner with organizations in Florida, among other areas, who
sit at the focal point of delivering the care needed most.”
Beyond this donation, Humana has established a crisis
intervention hotline through LifeWorks, with free counseling
services for anyone – Humana members and non-members alike – who
may need help and support to cope with the disaster and its
consequences. The LifeWorks Crisis Support Line is available 24
hours a day, seven days a week and can be reached at 1-877-757-7587
in the United States and Puerto Rico.
In addition, Humana is in the process of checking on the safety
and well-being of its employees, health plan members and the
patients it serves through its primary care centers and home health
operations.
“We know there’s a huge job ahead of us to recover from the
hurricane’s devastation, and all of us at Humana – including our
more than 10,000 employees in Florida – are ready to support our
friends and neighbors in that recovery effort,” said Caraline
Coats, president of Humana’s Medicare business in Florida. Coats
resides in South Florida.
“For those of us who live on the Gulf Coast, this was a scary
week, and it means a great deal to us to be working with the Humana
Foundation to now help the people who suffered the most as the
hurricane crossed our state,” added Jocelyn Chisholm Carter,
president of Humana Healthy Horizons, Humana’s Medicaid business in
Florida. Carter resides in Tampa. “Our message to the people we are
fortunate to serve is that we will be there for you in the days
ahead.”
“In Puerto Rico, many remain without power, and there is a great
deal of recovery work still to be done,” said Luis Torres Olivera,
president of Humana in Puerto Rico. “Humana is committed to helping
our community through these tough times, and we’ve taken important
actions to care for our members, employees, friends and
neighbors.”
Prior to each storm, Humana also took the following steps for
its health plan members in declared disaster areas:
- Waived all requirements for primary care physician (PCP)
referrals and prior authorizations for members
- Provided members with the same cost sharing they would receive
from an in-network facility even if receiving care outside the
network
- For members with a pharmacy benefit, suspended restrictions on
refills to allow for travel difficulties and evacuations
Humana members with questions about services available to them
should call the toll-free phone number on the back of their Humana
ID card. (Some of the above benefit adjustments may not apply to
commercial self-funded group members.)
About Humana
Humana Inc. is committed to helping our millions of medical and
specialty members achieve their best health. Our successful history
in care delivery and health plan administration is helping us
create a new kind of integrated care with the power to improve
health and well-being and lower costs. Our efforts are leading to a
better quality of life for people with Medicare, families,
individuals, military service personnel, and communities at
large.
To accomplish that, we support physicians and other healthcare
professionals as they work to deliver the right care in the right
place for their patients, our members. Our range of clinical
capabilities, resources and tools – such as in-home care,
behavioral health, pharmacy services, data analytics and wellness
solutions – combine to produce a simplified experience that makes
healthcare easier to navigate and more effective.
More information regarding Humana is available to investors via
the Investor Relations page of the company’s web site at
www.humana.com, including copies of:
- Annual reports to stockholders
- Securities and Exchange Commission filings
- Most recent investor conference presentations
- Quarterly earnings news releases and conference calls
- Calendar of events
- Corporate Governance information
About The Humana
Foundation
The Humana Foundation was established in 1981 as the
philanthropic arm of Humana Inc. and is focused on health equity,
working to eliminate unjust, avoidable and unnecessary barriers in
health and healthcare. The Foundation fosters evidence-based
collaborations and investments that help people in underserved
communities live connected, healthy lives. As a steward of good
health, the Foundation creates healthy emotional connections for
people and communities and is shaping a healthier approach to
nutrition to support lifelong well-being. For more information,
visit humanafoundation.org.
Humana Inc. and The Humana Foundation believe everyone should
have access to the tools and support needed to have a fair and just
opportunity to be as healthy as possible. Our commitment to
improving health outcomes for all – our members and patients,
employees, the communities we serve, the healthcare system, and the
environment - is the foundation of our Environment, Social, and
Governance (ESG) impact platform.
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Mark Mathis Humana Corporate Communications 312-441-5010
mmathis@humana.com
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