Employees Believe a Mentor Would Advance their Careers, but Few Have Access to One
16 März 2023 - 2:00PM
Business Wire
The most common barriers to participating in
formal mentorship are lack of awareness and time; mentorships are
seen as more beneficial to career growth than digital resources or
conferences
When it comes to professional development, people want a human
connection for advice and guidance, according to new research from
Qualtrics (Nasdaq: XM). And even though they believe mentoring
would help advance their careers, less than a third of employees
have joined a mentorship program at work.
Qualtrics conducted a study, in partnership with Charter, of
3,000 US employees working in office-based roles to understand what
professional development opportunities are available to them and
how they feel about the value of such offerings.
Having growth and development opportunities is the top driver of
making sure employees feel that they belong, and a significant
driver of employee engagement and retention. As remote work became
more common, some organizations expressed concern about more junior
employees missing opportunities to build relationships and be
mentored by their senior colleagues. Formal mentorship programs are
a potential antidote to that, but previous Qualtrics research found
that at least 60% of employees said their organization did not
offer mentoring or professional training opportunities during the
first year of the pandemic. As a result, employees today may see
additional value in these development offerings.
Nearly all (86%) employees said their organization offers some
sort of professional growth opportunities, including workshops or
conferences, training courses and online software tools. When
people use available development resources, they believe they’re
valuable for their careers; the largest share of employees said
internal coaching and formal mentorship among staff will help
advance their careers. However, these are among the least available
resources for employees, with 39% having internal coaching
available to them and just 30% having formal mentorship
opportunities.
The most common reasons these programs aren’t used are a lack of
awareness and not having the time outside of their own job
responsibilities. Only 15% of employees said they didn’t take
advantage of a mentorship opportunity because they didn’t think it
would be valuable, suggesting that increased support from
leadership could encourage more employees to take advantage of
these options.
“Despite the massive disruptions we’ve recently faced, the
importance of professional growth and development for employees and
organizations alike has not changed, with employees highlighting
mentoring as one of the most effective/preferred ways to accomplish
this,” said Dr. Benjamin Granger, Chief Workplace Psychologist at
Qualtrics. “In particular, strong mentor relationships can help
employees settle into new companies and roles and develop stronger
leadership and communication skills, while giving mentors a fresh
perspective and sense of personal accomplishment.”
This research reveals insights for leaders to offer effective
mentoring programs for their organizations.
- Employees want a personal connection. More than half of
employees who have worked with a mentor met with them in person,
and the most successful mentor-mentee relationships were most
likely to meet in person. However, meeting virtually does not
prevent successful mentor relationships, and meeting frequently is
more important than meeting in-person. Additionally, employees feel
more strongly that one-on-one professional development offerings
will benefit their careers than digital resources and group
trainings will.
- Goals aren’t always about climbing the corporate ladder.
Beyond learning tactical skills, employees are looking to expand
their abilities through leadership skills (a goal for 51% of
mentees), understanding business operations (50%) and networking
within their professional field (43%). Only 27% said a promotion
was a specific goal of their mentor relationship.
- Mentoring is a satisfying and valuable experience.
Mentors not only feel the satisfaction of knowing they’re
positively impacting someone’s career, they also report learning
new perspectives and tactical approaches from their mentees.
However, less than half (45%) of employees say their organization
offers any training on how to be an effective mentor.
“When maintained and supported by organizations, mentoring can
quickly become a sustainable, self-propelling engine where
successful mentees become the next generation of mentors,” said
Granger.
For additional insight into effective mentorships, click here:
https://www.charterworks.com/charter-research-mentorship-remote-hybrid/
About Qualtrics
Qualtrics, the leader and creator of the experience management
category, is a cloud-native software provider that helps
organizations quickly identify and resolve points of friction
across all digital and human touchpoints in their business – so
they can retain their best customers and employees, protect their
revenue, and drive profitability. More than 18,750 organizations
around the world use Qualtrics’s advanced AI to listen, understand,
and take action. Qualtrics uses its vast universe of experience
data to form the largest database of human sentiment in the world.
Qualtrics is co-headquartered in Provo, Utah and Seattle, and
operates out of 28 offices globally. To learn more, please visit
qualtrics.com.
About Charter
Charter is the media and insights company for owners of the
talent agenda. Charter helps current and future leaders transform
their organizations through sophisticated journalism, actionable
research, and real-time intelligence. Sign up for their free
newsletter about navigating the future of work here. Charter also
recently launched Charter Pro: the premium membership for people
and HR leaders, giving them the essential tools, insights, and
expertise they need to lead their organizations.
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version on businesswire.com: https://www.businesswire.com/news/home/20230316005306/en/
Lauren Braun, Qualtrics press@qualtrics.com
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