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UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
Form 10-Q

(Mark One)

    QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
    For the quarterly period ended June 30, 2023
OR
    TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
    For the transition period from to
COMMISSION FILE NUMBER: 001-41428
R1 RCM INC.
(Exact name of registrant as specified in its charter)
Delaware87-4340782
(State or other jurisdiction of
incorporation or organization)
(I.R.S. Employer
Identification Number)
433 W. Ascension Way
84123
Suite 200
Murray
Utah
(Address of principal executive offices)(Zip code)
(312324-7820
(Registrant’s telephone number, including area code)

(Former name, former address and former fiscal year, if changed since last report)
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common stock, par value $0.01 per shareRCMNASDAQ
Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes þ     No 
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).  Yes þ    No  
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filerý
Accelerated filerNon-accelerated filerSmaller reporting companyEmerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  Yes      No 
As of July 31, 2023, the registrant had 418,958,515 shares of common stock, par value $0.01 per share, outstanding.





Table of Contents




PART I — FINANCIAL INFORMATION
Item 1.Financial Statements
3


R1 RCM Inc.
Consolidated Balance Sheets
(In millions, except share and per share data)


(Unaudited)
 June 30,December 31,
 20232022
Assets
Current assets:
Cash and cash equivalents$123.1 $110.1 
Accounts receivable, net of $31.5 million and $15.1 million allowance as of June 30, 2023 and December 31, 2022, respectively
245.2 235.2 
Accounts receivable, net of $0.1 million allowance - related party as of June 30, 2023 and December 31, 2022
18.4 25.0 
Current portion of contract assets, net89.9 83.9 
Prepaid expenses and other current assets108.3 110.3 
Total current assets584.9 564.5 
Property, equipment and software, net181.8 164.8 
Operating lease right-of-use assets74.8 80.5 
Non-current portion of contract assets, net37.8 32.0 
Non-current portion of deferred contract costs30.1 26.7 
Intangible assets, net1,413.2 1,514.5 
Goodwill2,647.4 2,658.2 
Deferred tax assets10.5 10.4 
Other assets93.7 88.2 
Total assets$5,074.2 $5,139.8 
Liabilities
Current liabilities:
Accounts payable$26.1 $33.4 
Current portion of customer liabilities41.9 57.5 
Current portion of customer liabilities - related party7.8 7.4 
Accrued compensation and benefits93.1 109.0 
Current portion of operating lease liabilities19.4 18.0 
Current portion of long-term debt62.6 53.9 
Accrued expenses and other current liabilities74.3 70.6 
Total current liabilities325.2 349.8 
Non-current portion of customer liabilities4.9 5.0 
Non-current portion of customer liabilities - related party12.7 13.7 
Non-current portion of operating lease liabilities89.3 94.4 
Long-term debt1,691.5 1,732.6 
Deferred tax liabilities184.0 200.7 
Other non-current liabilities23.6 23.1 
Total liabilities2,331.2 2,419.3 
Stockholders’ equity:
Common stock, $0.01 par value, 750,000,000 shares authorized, 443,374,297 shares issued and 418,811,379 shares outstanding at June 30, 2023; 750,000,000 shares authorized, 439,950,125 shares issued and 416,597,885 shares outstanding at December 31, 2022
4.4 4.4 
Additional paid-in capital3,159.3 3,123.2 
Accumulated deficit(121.3)(121.9)
Accumulated other comprehensive income (loss)0.4 (3.4)
Treasury stock, at cost, 24,562,918 shares as of June 30, 2023; 23,352,240 shares as of December 31, 2022
(299.8)(281.8)
Total stockholders’ equity2,743.0 2,720.5 
Total liabilities and stockholders’ equity$5,074.2 $5,139.8 
See accompanying notes to consolidated financial statements.
4


R1 RCM Inc.
Consolidated Statements of Operations and Comprehensive Income (Loss) (Unaudited)
(In millions, except share and per share data)

 
 Three Months Ended June 30,Six Months Ended June 30,
 2023202220232022
Net services revenue ($216.3 million and $433.1 million for the three and six months ended June 30, 2023, respectively, and $223.0 million and $439.7 million for the three and six months ended June 30, 2022, respectively, from related party)
$560.7 $391.9 $1,106.3 $777.6 
Operating expenses:
Cost of services445.9 310.1 880.6 606.6 
Selling, general and administrative62.6 30.9 109.6 59.8 
Other expenses28.3 88.9 58.5 106.0 
Total operating expenses536.8 429.9 1,048.7 772.4 
Income (loss) from operations23.9 (38.0)57.6 5.2 
Net interest expense32.5 6.9 63.2 11.6 
Income (loss) before income tax benefit(8.6)(44.9)(5.6)(6.4)
Income tax benefit(8.9)(24.5)(6.2)(15.4)
Net income (loss)$0.3 $(20.4)$0.6 $9.0 
Net income (loss) per common share:
Basic$ $(0.07)$ $0.03 
Diluted$ $(0.07)$ $0.03 
Weighted average shares used in calculating net income (loss) per common share:
Basic418,525,625 294,658,635 417,939,489 286,746,902 
Diluted455,245,607 294,658,635 454,097,654 328,169,238 
Consolidated statements of comprehensive income (loss)
Net income (loss)$0.3 $(20.4)$0.6 $9.0 
Other comprehensive income (loss):
Net change on derivatives designated as cash flow hedges, net of tax4.9 (1.2)3.2 (1.1)
Foreign currency translation adjustments0.1 (3.2)0.6 (4.6)
Total other comprehensive income (loss), net of tax$5.0 $(4.4)$3.8 $(5.7)
Comprehensive income (loss)$5.3 $(24.8)$4.4 $3.3 
See accompanying notes to consolidated financial statements.
5


R1 RCM Inc.
Consolidated Statements of Stockholders’ Equity (Unaudited)
(In millions, except share and per share data)

 Common StockTreasury StockAdditional
Paid-In
Capital
Accumulated
Deficit
Accumulated
Other
Comprehensive
Income (Loss)
Total
 SharesAmountSharesAmount    
Balance at December 31, 2022439,950,125 $4.4 (23,352,240)$(281.8)$3,123.2 $(121.9)$(3.4)$2,720.5 
Share-based compensation expense— — — — 10.7 — — 10.7 
CoyCo 2 share-based compensation expense— — — — 1.8 — — 1.8 
Issuance of common stock related to share-based compensation plans2,308,591 — — — — — — — 
Exercise of vested stock options180,453 — — — 0.5 — — 0.5 
Acquisition of treasury stock related to share-based compensation plans— — (910,566)(13.2)— — — (13.2)
Net change on derivatives designated as cash flow hedges, net of tax of $0.5 million
— — — — — — (1.7)(1.7)
Foreign currency translation adjustments— — — — — — 0.5 0.5 
Net income— — — — — 0.3 — 0.3 
Balance at March 31, 2023442,439,169 $4.4 (24,262,806)$(295.0)$3,136.2 $(121.6)$(4.6)$2,719.4 
Share-based compensation expense— — — — 20.7 — — 20.7 
CoyCo 2 share-based compensation expense— — — — 1.9 — — 1.9 
Issuance of common stock related to share-based compensation plans812,138 — — — — — — — 
Exercise of vested stock options122,990 — (4,118)(0.1)0.5 — — 0.4 
Acquisition of treasury stock related to share-based compensation plans— — (295,994)(4.7)— — — (4.7)
Net change on derivatives designated as cash flow hedges, net of tax of $1.6 million
— — — — — — 4.9 4.9 
Foreign currency translation adjustments— — — — — — 0.1 0.1 
Net income— — — — — 0.3 — 0.3 
Balance at June 30, 2023443,374,297 $4.4 (24,562,918)$(299.8)$3,159.3 $(121.3)$0.4 $2,743.0 
See accompanying notes to consolidated financial statements.

6


R1 RCM Inc.
Consolidated Statements of Stockholders’ Equity (Unaudited)
(In millions, except share and per share data)

 Common StockTreasury StockAdditional
Paid-In
Capital
Accumulated
Deficit
Accumulated
Other
Comprehensive
Loss
Total
 SharesAmountSharesAmount    
Balance at December 31, 2021298,320,928 $3.0 (20,094,686)$(215.2)$628.5 $(64.3)$(5.3)$346.7 
Share-based compensation expense— — — — 10.2 — — 10.2 
Issuance of common stock related to share-based compensation plans1,757,955 — — — — — — — 
Exercise of vested stock options77,438 — — — 0.4 — — 0.4 
Acquisition of treasury stock related to share-based compensation plans— — (727,768)(18.7)— — — (18.7)
Repurchase of common stock— — (8,000)(0.2)— — — (0.2)
Net change on derivatives designated as cash flow hedges, net of tax of $0.0 million
— — — — — — 0.1 0.1 
Foreign currency translation adjustments— — — — — — (1.4)(1.4)
Net income— — — — — 29.4 — 29.4 
Balance at March 31, 2022300,156,321 $3.0 (20,830,454)$(234.1)$639.1 $(34.9)$(6.6)$366.5 
Share-based compensation expense— — — — 11.6 — — 11.6 
Issuance of common stock related to share-based compensation plans505,371 — — — — — —  
Issuance of common stock135,929,742 1.4 — — 2,386.1 — — 2,387.5 
Replacement awards issued in conjunction with acquisitions— — — — 11.3 — — 11.3 
Exercise of vested stock options395,425 — (2,282)(0.1)2.1 — — 2.0 
Acquisition of treasury stock related to share-based compensation plans— — (153,157)(3.5)— — — (3.5)
Net change on derivatives designated as cash flow hedges, net of tax of $0.4 million
— — — — — — (1.2)(1.2)
Foreign currency translation adjustments— — — — — — (3.2)(3.2)
Net loss— — — — — (20.4)— (20.4)
Balance at June 30, 2022436,986,859 $4.4 (20,985,893)$(237.7)$3,050.2 $(55.3)$(11.0)$2,750.6 
See accompanying notes to consolidated financial statements.
7


R1 RCM Inc.
Consolidated Statements of Cash Flows (Unaudited)
(In millions)

 Six Months Ended June 30,
 20232022
Operating activities
Net income$0.6 $9.0 
Adjustments to reconcile net income to net cash provided by (used in) operations:
Depreciation and amortization134.8 43.6 
Amortization of debt issuance costs2.8 0.7 
Share-based compensation30.5 21.7 
CoyCo 2 share-based compensation3.7  
Loss on disposal and right-of-use asset write-downs4.9 2.7 
Provision for credit losses16.5 0.3 
Deferred income taxes(8.4)(17.5)
Non-cash lease expense5.8 6.0 
Other3.0 1.5 
Changes in operating assets and liabilities:
Accounts receivable and related party accounts receivable(20.2)(34.0)
Contract assets(10.8)(1.6)
Prepaid expenses and other assets(5.7)(20.0)
Accounts payable(11.5)5.0 
Accrued compensation and benefits(16.1)(76.1)
Lease liabilities(8.9)(5.1)
Other liabilities6.9 13.5 
Customer liabilities and customer liabilities - related party(15.8)(15.2)
Net cash provided by (used in) operating activities112.1 (65.5)
Investing activities
Purchases of property, equipment, and software(48.7)(42.7)
Acquisition of Cloudmed, net of cash acquired (847.7)
Proceeds from disposal of assets 0.4 
Other1.5  
Net cash used in investing activities(47.2)(890.0)
Financing activities
Issuance of senior secured debt, net of discount and issuance costs 1,016.6 
Borrowings on revolver30.0 30.0 
Payment of debt issuance costs (1.0)
Repayment of senior secured debt(24.8)(8.8)
Repayments on revolver(40.0)(20.0)
Payment of equity issuance costs (2.0)
Exercise of vested stock options0.9 2.5 
Purchase of treasury stock (0.6)
Shares withheld for taxes(18.1)(25.1)
Other(0.1)(0.1)
Net cash (used in) provided by financing activities(52.1)991.5 
Effect of exchange rate changes in cash, cash equivalents and restricted cash0.2 (2.6)
Net increase in cash, cash equivalents and restricted cash13.0 33.4 
Cash, cash equivalents and restricted cash, at beginning of period110.1 130.1 
Cash, cash equivalents and restricted cash, at end of period$123.1 $163.5 
Supplemental disclosures of cash flow information
Property, equipment and software purchases not paid$29.4 $24.6 
See accompanying notes to consolidated financial statements.
8



R1 RCM Inc.
Notes to Consolidated Financial Statements (Unaudited)
(Dollars in millions, except per share data)

1. Business Description and Basis of Presentation
Business Description
R1 RCM Inc. (the “Company”) is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers. The Company assists healthcare providers in generating sustainable improvements in their operating margins and cash flows while also enhancing patient, physician, and staff satisfaction for its customers.
Basis of Presentation
The accompanying unaudited consolidated financial statements reflect the Company’s financial position as of June 30, 2023, the results of operations of the Company for the three and six months ended June 30, 2023 and 2022, and the cash flows of the Company for the six months ended June 30, 2023 and 2022. These financial statements include the accounts of R1 RCM Inc. and its wholly owned subsidiaries. All material intercompany amounts have been eliminated in consolidation. These financial statements have been prepared in accordance with generally accepted accounting principles in the United States (“GAAP”) for interim financial reporting and as required by the rules and regulations of the U.S. Securities and Exchange Commission (the “SEC”). Accordingly, certain information and footnote disclosures required for complete financial statements are not included herein. In the opinion of management, all adjustments, consisting of normal recurring adjustments, considered necessary for a fair presentation of the interim financial information, have been included. Operating results for the three and six months ended June 30, 2023 are not necessarily indicative of the results that may be expected for any other interim period or for the fiscal year ending December 31, 2023.
When preparing financial statements in conformity with GAAP, the Company makes a number of significant estimates, assumptions, and judgments in the preparation of the financial statements. Actual results could differ from those estimates. For a more complete discussion of the Company’s significant accounting policies and other information, the unaudited consolidated financial statements and notes thereto should be read in conjunction with the audited consolidated financial statements included in the Company’s Form 10-K for the year ended December 31, 2022, filed with the SEC on February 16, 2023 (the “2022 Form 10-K”).
Recently Issued Accounting Standards and Disclosures

In June 2022, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2022-03, Fair Value Measurement (Topic 820): Fair Value Measurement of Equity Securities Subject to Contractual Sale Restrictions (“ASU 2022-03”). ASU 2022-03 clarifies that a contractual sale restriction on an equity security should not be considered in measuring the security’s fair value. The Company will adopt ASU 2022-03 prospectively effective January 1, 2024 and is currently evaluating the impact of the standard on its consolidated financial statements.

2. Acquisitions

Assets acquired and liabilities assumed in a business combination are recorded at their estimated fair value on the date of the acquisition. The difference between the purchase price amount and the net fair value of assets acquired and liabilities assumed is recognized as goodwill on the balance sheet if the purchase price exceeds the estimated net fair value or as a bargain purchase gain on the income statement if the purchase price is less than the estimated net fair value. The allocation of the purchase price may be modified up to one year after the acquisition date as more information is obtained about the fair value of assets acquired and liabilities assumed.

9


Prior Acquisitions

During 2022, the Company acquired all outstanding equity interests in Revint Holdings, LLC (“Cloudmed”), a provider of revenue intelligence solutions, in exchange for shares of the Company’s common stock and cash. The shares of common stock received by the Cloudmed sellers are subject to an 18-month lock-up period that expires on December 21, 2023. In addition, the Company replaced certain pre-acquisition awards held by certain Cloudmed sellers with restricted stock units (“RSUs”) of the Company.

The fair value of assets acquired and liabilities assumed is:
Purchase Price Allocation
Total purchase consideration$3,281.6 
Allocation of consideration to assets acquired and liabilities assumed:
Cash and cash equivalents$32.1 
Accounts receivable61.8 
Current portion of contract assets70.9 
Property, equipment and software5.0 
Operating lease right-of-use assets25.3 
Non-current portion of contract assets22.2 
Intangible assets1,366.5 
Goodwill2,092.8 
Other assets6.7 
Accounts payable(31.9)
Customer liabilities(2.8)
Accrued compensation and benefits(93.4)
Operating lease liabilities(25.4)
Deferred income tax liabilities(236.0)
Other liabilities(12.2)
Net assets acquired$3,281.6 

Measurement period adjustments

The Company had various measurement period adjustments due to additional information received since December 31, 2022. The significant adjustments included a reduction to deferred income tax liabilities and a corresponding decrease to goodwill of $9.4 million related to updated tax return information. The measurement period for the Cloudmed acquisition ended during the second quarter of 2023.

RevWorks

In 2020, the Company purchased certain assets relating to the RevWorks services business from Cerner Corporation. In accordance with the purchase agreement, the Company paid the first deferred payment of $12.5 million in the third quarter of 2021 and was required to make a second deferred payment of $12.5 million, which is included in other accrued expenses on the Consolidated Balance Sheet as of June 30, 2023.

10


The two deferred payments related to the RevWorks acquisition were contractual obligations of the Company; however, they were refundable, in whole or in part, to the Company if certain RevWorks customer revenue targets defined in the purchase agreement for the first two years following the acquisition were not achieved. Consistent with the contract requirements, the parties engaged in arbitration to finalize the remaining deferred payment and contingently refundable consideration amounts. The parties reached a settlement after June 30, 2023 regarding the deferred payment and contingently refundable consideration in amounts that are materially consistent with the amounts recorded by the Company at December 31, 2022.

Pro Forma Results

The following table summarizes, on a pro forma basis, the combined results of the Company as though the Cloudmed acquisition had occurred as of January 1, 2021. These pro forma results are not necessarily indicative of the actual consolidated results had the acquisition occurred as of that date or of the future consolidated operating results for any period. Pro forma results are:

Three Months Ended June 30, 2022Six Months Ended June 30, 2022
Net services revenue$494.5 $980.9 
Net income$19.5 $27.0 

Adjustments, net of the income tax effects, that were made to earnings related to (i) depreciation and amortization to reflect the fair value of identified assets acquired, (ii) share-based compensation expense for awards granted in connection with the acquisition, (iii) extinguishing Cloudmed’s debt and replacing it with the debt of the Company, and (iv) the timing of acquisition related costs.

3. Revenue Recognition
Revenue is measured based on consideration specified in a contract with a customer, and presented net of any sales incentives and amounts collected on behalf of third parties. The Company recognizes revenue when it satisfies a performance obligation by transferring control over a service to a customer, which is typically over the contract term. Estimates of variable consideration are included in revenue to the extent that it is probable that a significant reversal of cumulative revenue will not occur once the uncertainty is resolved.

Disaggregation of Revenue

In the following table, revenue is disaggregated by source of revenue:

Three Months Ended June 30,Six Months Ended June 30,
2023202220232022
Net operating fees$357.8 $318.3 $718.8 $641.1 
Incentive fees30.8 29.9 54.4 60.1 
Modular and other (1)172.1 43.7 333.1 76.4 
Net services revenue$560.7 $391.9 $1,106.3 $777.6 

(1) Modular and other revenue primarily consists of $138.6 million and $264.4 million in fees related to Cloudmed service lines for the three and six months ended June 30, 2023, respectively. Fees related to revenue integrity solutions, practice management (“PM”) services, physician advisory services (“PAS”), and software subscription revenue are also included in modular and other revenue.

11


Contract Balances

The following table provides information about contract assets, net and contract liabilities from contracts with customers:

June 30, 2023December 31, 2022
Contract assets, net
Current$89.9 $83.9 
Non-current37.8 32.0 
Total contract assets, net$127.7 $115.9 
Contract liabilities
Current (1)$10.9 $9.7 
Non-current (2)17.6 18.7 
Total contract liabilities$28.5 $28.4 

(1) Current contract liabilities include $8.9 million and $7.6 million classified in the current portion of customer liabilities and $2.0 million and $2.1 million classified in the current portion of customer liabilities - related party as of June 30, 2023 and December 31, 2022, respectively.
(2) Non-current contract liabilities include $4.9 million and $5.0 million classified in the non-current portion of customer liabilities and $12.7 million and $13.7 million classified in the non-current portion of customer liabilities - related party as of June 30, 2023 and December 31, 2022, respectively.

The contract assets, net balance will increase or decrease based on the timing of invoices and recognition of revenue. Significant changes in the carrying amount of contract assets, net for the six months ended June 30, 2023 were as follows:

Contract Assets, net
Balance as of December 31, 2022
$115.9 
Revenue recognized182.6 
Amounts billed(169.8)
Other (1)(1.0)
Balance as of June 30, 2023
$127.7 

(1) Other primarily includes purchase price allocation adjustments and changes to the allowance for credit losses.

Contract Liabilities
Balance as of December 31, 2022
$(28.4)
Advanced billings - January 1, 2023 (1)(85.0)
Advanced billings recognized85.0 
Additions(8.9)
Revenue recognized8.8 
Balance as of June 30, 2023
$(28.5)

(1) The Company records advanced billings to contract liabilities and accounts receivable on the first day of the respective service period, which are earned during the year.
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Transaction Price Allocated to the Remaining Performance Obligation

The following table includes estimated revenue expected to be recognized in the future related to performance obligations that are unsatisfied (or partially unsatisfied) at the end of the reporting period. The estimated revenue does not include amounts of variable consideration that are constrained.

Net operating feesIncentive fees
Remainder of 2023$47.5 $20.2 
202457.6 2.1 
202534.2  
20269.6  
20273.5  
20281.9  
Thereafter4.3  
Total$158.6 $22.3 
    
The amounts presented in the table above include variable fee estimates of the Company’s physician group revenue cycle management (“RCM”) services contracts, fixed fees, and forecasted incentive fees. Fixed fees are typically recognized ratably as the performance obligation is satisfied and forecasted incentive fees are measured cumulatively over the contractually defined performance period.

Estimates of revenue expected to be recognized in future periods exclude unexercised customer options to purchase services within the Company’s PAS contracts that do not represent material rights to the customer.

The Company does not disclose information about remaining performance obligations with an original expected duration of one year or less and has elected an exemption to the disclosure requirements related to estimate variable consideration and an exemption where the Company has a right to consideration from a customer in an amount that corresponds directly with the value to the customer of the entity’s performance completed to date.

4. Accounts Receivable and Allowance for Credit Losses

Accounts receivable is comprised of invoiced and unbilled balances due from modular services and end-to-end RCM customers, which are presented net after considering cost reimbursements owed to end-to-end RCM customers.

The Company evaluates its accounts receivable for expected credit losses monthly. The Company maintains an estimated allowance for credit losses to reduce its accounts receivable to the amount that it believes will be collected. This allowance is based on the Company’s historical experience, the length of time a balance has been outstanding, and the Company’s assessment of each customer’s ability to pay, which is based on input from key Company personnel assigned to the customer, the status of ongoing operations with the customer, and business and industry factors, such as significant shifts in the healthcare environment that could impact the customer’s financial health.

The Company has presented the rollforward below on a consolidated basis as the currently expected credit losses for its large integrated healthcare system customers are not anticipated to be material.

Movements in the allowance for credit losses related to accounts receivable are as follows:

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 Three Months Ended June 30,Six Months Ended June 30,
 2023202220232022
Beginning balance$16.1 $2.4 $15.2 $2.5 
Cumulative effect of Cloudmed ASC 326 adoption
 1.8  1.8 
Provision (recoveries)15.5 0.3 16.6 0.3 
Write-offs (0.1)(0.2)(0.2)
Ending balance (1)$31.6 $4.4 $31.6 $4.4 

(1) The 2023 balance includes an allowance for credit losses related to a physician customer of $21.7 million, which was increased by $11.6 million in the current quarter to fully reserve the outstanding accounts receivable exposure due to the announcement that the customer plans to cease operations.

5. Debt

The carrying amounts of debt consist of the following:

June 30, 2023December 31, 2022
Senior Revolver (1)$90.0 $100.0 
Term A Loans1,189.1 1,211.4 
Term B Loan496.3 498.7 
Unamortized discount and issuance costs(21.3)(23.6)
Total debt1,754.1 1,786.5 
Less: Current maturities(62.6)(53.9)
Total long-term debt$1,691.5 $1,732.6 

(1) As of June 30, 2023, the Company had $90.0 million in borrowings, $1.2 million letters of credit outstanding, and $508.8 million of availability under the $600.0 million senior secured revolving credit facility (“Senior Revolver”).

Second Amended and Restated Senior Secured Credit Facilities

On June 21, 2022, the Company, R1 RCM Holdco Inc. (f/k/a R1 RCM Inc.), a wholly owned subsidiary of the Company, and certain other of the Company’s subsidiaries entered into a second amended and restated senior credit agreement (the “Second A&R Credit Agreement”) with Bank of America, N.A., as administrative agent, and the lenders named therein, governing the Company’s second amended and restated senior secured credit facilities (the “Senior Secured Credit Facilities”), consisting of the $691.3 million existing senior secured term loan A facility (the “Existing Term A Loan”), a $540.0 million senior secured incremental term loan A facility (the “Incremental Term A Loan,” and together with the Existing Term A Loan, the “Term A Loans”), a $500.0 million senior secured term loan B facility (the “Term B Loan,” and together with the Term A Loans, the “Senior Term Loans”), and the $600.0 million Senior Revolver. In conjunction with entering into the Second A&R Credit Agreement, the Company incurred $7.2 million and capitalized $6.4 million of debt issuance costs.

The interest rate as of June 30, 2023 was 7.35% for the Term A Loans and Senior Revolver and 8.10% for the Term B Loan.
14



The Second A&R Credit Agreement contains a number of financial and non-financial covenants. The Company was in compliance with all of the covenants in the Second A&R Credit Agreement as of June 30, 2023. The obligations under the Second A&R Credit Agreement are secured by a pledge of 100% of the capital stock of certain domestic subsidiaries owned by the Company and a security interest in substantially all of the Company’s tangible and intangible assets and the tangible and intangible assets of certain domestic subsidiaries.

Debt Maturities

Scheduled maturities of the Company’s long-term debt are summarized as follows:

Scheduled Maturities
Remainder of 2023$29.1 
202467.0 
202567.0 
2026708.3 
2027430.2 
20285.0 
Thereafter468.8 
Total$1,775.4 

For further details on the Second A&R Credit Agreement, refer to Note 10 of the audited consolidated financial statements included in the Company’s 2022 Form 10-K.
6. Derivative Financial Instruments

The Company utilizes cash flow hedges to manage its currency risk arising from its global business services centers. As of June 30, 2023, the Company had recorded $1.1 million of unrealized gains in accumulated other comprehensive income related to foreign currency hedges. The Company estimates that $1.1 million of gains reported in accumulated other comprehensive income are expected to be reclassified into earnings within the next six months.

The net gains (losses) reclassified into cost of services were as follows:

Three Months Ended June 30,Six Months Ended June 30,
2023202220232022
$0.5 $(0.1)$0.8 $0.1 

As of June 30, 2023, the Company’s foreign currency forward contracts had maturities extending no later than December 31, 2023, and had a total notional value of $61.2 million.

The Company also utilizes cash flow hedges to reduce variability in interest cash flows from its outstanding debt. As of June 30, 2023, the Company had recorded $16.5 million of unrealized gains in accumulated other comprehensive income related to interest rate swaps. The Company estimates that $11.1 million of gains reported in accumulated other comprehensive income are expected to be reclassified into earnings within the next twelve months.

The net gains (losses) reclassified into interest expense were as follows:

15


Three Months Ended June 30,Six Months Ended June 30,
2023202220232022
$2.5 $(0.2)$4.4 $(0.5)

As of June 30, 2023, the Company’s interest rate swaps extended no later than June 30, 2025, and had a total notional value of $500.0 million.

The location and fair value of derivative instruments designated as hedges in the Consolidated Balance Sheets as of June 30, 2023 and December 31, 2022 were as follows:

June 30, 2023December 31, 2022
Foreign currency forward contracts
Prepaid expenses and other current assets$1.1 $0.1 
Other accrued expenses 0.5 
Total foreign current forward contracts$1.1 $0.6 
Interest rate swaps
Prepaid expenses and other current assets$11.1 $8.7 
Other assets5.4 5.0 
Other accrued expenses  
Total interest rate swaps$16.5 $13.7 

As of June 30, 2023 and December 31, 2022, the accumulated gain, net of tax, recognized in accumulated other comprehensive income (loss) was $13.1 million and $9.9 million, respectively.

The Company classifies cash flows from its derivative programs as cash flows from operating activities in the Consolidated Statements of Cash Flows. Fair values for derivative financial instruments are based on prices computed using third-party valuation models and are classified as Level 2 in accordance with the three-level hierarchy of fair value measurements.
On July 5, 2022, the Company and Sutter Health (“Sutter”) entered into a put right agreement regarding the potential purchase of a business that would expand the Company’s service capabilities. This agreement is effective through approximately the end of 2023 and allows Sutter to sell the business to the Company for $150.0 million, subject to the negotiation of a definitive agreement and the satisfaction of agreed upon closing conditions, including the requirement that the purchase price be deemed to be fair value at the time of the potential transaction. Assuming an agreement is reached for the Company to acquire the business, the Company and Sutter would also need to reach an agreement as to whether the purchase price would be paid in cash or shares of the Company’s common stock.

7. Share-Based Compensation

The total share-based compensation expense relating to the Company’s stock options, RSUs, and performance-based restricted stock units (“PBRSUs”) that has been included in the Company’s Consolidated Statements of Operations and Comprehensive Income (Loss) were as follows:
16


 Three Months Ended June 30,Six Months Ended June 30,
 2023202220232022
Share-Based Compensation Expense Allocation Details:
Cost of services$12.8 $5.1 $19.7 $9.4 
Selling, general and administrative9.1 6.5 14.5 12.3 
Total share-based compensation expense (1)$21.9 $11.6 $34.2 $21.7 
Related tax benefits$4.7 $2.1 $7.3 $3.9 
(1) Included in the share-based compensation expense above is $1.9 million and $3.7 million of share-based compensation expense for the three and six months ended June 30, 2023, respectively, of CoyCo 2, L.P., a shareholder of the Company (“CoyCo 2”). This expense relates to equity awards held by certain Cloudmed employees that were modified as part of the Cloudmed acquisition into awards of CoyCo 2 and were granted for services that benefit the Company’s operations.
The Company accounts for forfeitures as they occur. Excess tax benefits and shortfalls for share-based payments are recognized in income tax expense and included in operating activities. The Company recognized the following income tax benefits from windfalls associated with vesting and exercises of equity awards:
Three Months Ended June 30,Six Months Ended June 30,
2023202220232022
$0.7 $2.4 $1.2 $4.9 
The Company uses the Black-Scholes option pricing model to estimate the fair value of its service-based options as of their grant dates. The volatility for the options was calculated based on an analysis of historical volatility. The Company assesses current performance on performance-based PBRSUs by reviewing historical performance to date, along with any adjustments which have been approved to the reported performance, and changes to the projections to determine the probable outcome of the awards. The current estimates are then compared to the scoring metrics and any necessary adjustments are reflected in the current period to update share-based compensation expense to the current performance expectations. A Monte Carlo simulation was used to estimate the fair value of the Unvested Units (as defined below), which are being amortized over a period of 4 years on a straight-line basis. The volatility for the Unvested Units was calculated based on an analysis of historical and implied volatility.
Stock options
A summary of the options activity during the six months ended June 30, 2023 is shown below:

17


OptionsWeighted-
Average
Exercise
Price
Outstanding at December 31, 20223,104,413 $3.38 
Granted  
Exercised(303,443)3.46 
Canceled/forfeited(45,865)2.59 
Expired  
Outstanding at June 30, 20232,755,105 $3.38 
Outstanding, vested and exercisable at June 30, 20232,755,105 $3.38 
Outstanding, vested and exercisable at December 31, 20223,080,069 $3.23 
Restricted stock units and performance-based restricted stock units    
A summary of the RSU and PBRSU activity during the six months ended June 30, 2023 is shown below:
Weighted-
Average Grant
Date Fair Value
RSUsPBRSUsRSUPBRSU
Outstanding and unvested at December 31, 20223,232,002 6,876,797 $19.07 $19.48 
Granted3,111,313 1,486,574 15.08 15.59 
Performance factor adjustment 792,189  15.95 
Vested(833,843)(2,286,886)15.56 15.95 
Forfeited(232,708)(647,019)18.81 19.75 
Outstanding and unvested at June 30, 20235,276,764 6,221,655 $17.29 $19.37 
Shares surrendered for taxes for the six months ended June 30, 2023
302,902 903,658 
Cost of shares surrendered for taxes for the six months ended June 30, 2023 (in millions)
$4.8 $13.1 
Shares surrendered for taxes for the six months ended June 30, 2022
155,355 725,570 
Cost of shares surrendered for taxes for the six months ended June 30, 2022 (in millions)
$3.5 $18.7 
Upon consummation of the Cloudmed acquisition, outstanding restricted units of Cloudmed were replaced by an aggregate 1,536,220 RSUs of the Company. The Company also issued an aggregate of 3,173,184 inducement RSUs and PBRSUs to certain employees of Cloudmed under Nasdaq Listing Rule 5635(c)(4) pursuant to its 2022 Inducement Plan.

The Company’s RSU and PBRSU agreements allow employees to surrender to the Company shares of common stock upon vesting of their RSUs and PBRSUs in lieu of their payment of the required personal employment-related taxes. Shares surrendered for payment of personal employment-related taxes are held in treasury.

18


Outstanding PBRSUs vest upon satisfaction of both time-based and performance-based conditions. Depending on the award, performance condition targets may include cumulative adjusted EBITDA, end-to-end RCM agreement growth, modular sales revenue, or other specific performance factors. Depending on the percentage level at which the performance-based conditions are satisfied, the number of shares vesting could be between 0% and 200% of the number of PBRSUs originally granted. Based on the established targets, the maximum number of shares that could vest for all outstanding PBRSUs is 12,443,310.
8. Other Expenses

Other expenses are incurred in connection with acquisition and integration costs, various exit activities, transformation initiatives, and organizational changes to improve our business alignment and cost structure. The following table summarizes the other expenses recognized for the three and six months ended June 30, 2023 and 2022.
Three Months Ended June 30,Six Months Ended June 30,
 2023202220232022
Business acquisition costs (1)$2.0 $67.9 $2.1 $74.2 
Integration costs (2)8.1 9.1 23.9 9.5 
Technology transformation (3)3.7  7.3  
Strategic initiatives (4)6.4 2.5 10.8 2.8 
Global business services center expansion project in the Philippines (5) 6.9  10.0 
Facility-exit charges (6)7.3 1.2 8.5 6.0 
Other (7)0.8 1.3 5.9 3.5 
Total other expenses$28.3 $88.9 $58.5 $106.0 
(1) Costs, including legal, consulting, and bank fees, that are directly related to the closing of business acquisitions and include changes to contingent consideration, if applicable.
(2) Costs reflect efforts to integrate acquisitions from a systems, processes, and people perspective and to achieve synergies expected from business acquisitions. Costs include consulting fees, IT vendor spend, severance, retention, and certain payroll costs.
(3) Costs relate to projects underway to create a new platform that consolidates the Cloudmed and R1 customer solutions and migrates them to a cloud environment to reduce onboarding costs and accelerate the delivery of value to the Company’s customers. These projects are expected to be completed in 2025. Certain costs incurred qualify for capitalization and have been recorded on the Consolidated Balance Sheet.
(4) Costs relate to performing portfolio and capital structure analyses and transactions and other business restructuring activities as part of the Company’s growth strategy. Costs include vendor spend, employee time and expenses spent on activities, severance, and retention amounts.
(5) Costs include legal and consulting fees related to the establishment of the Company’s inaugural global business services center in the Philippines as well as severance costs for personnel whose roles are being relocated. The entry into the Philippines was the first new organic global business services center country expansion by the Company in approximately 15 years. The Company completed the expansion project in 2022.
(6) As part of evaluating its footprint, the Company has exited certain leased facilities. Costs include asset impairment charges, early termination fees, and other costs related to exited leased facilities.
(7) For the three and six months ended June 30, 2023, other includes $1.3 million and $6.8 million, respectively, of expenses related to the Company’s ongoing litigation matters. For the three and six months ended June 30, 2022, other includes $0.7 million and $1.8 million, respectively, of expenses related to the Company’s ongoing litigation matters. For further details, refer to Note 11, Commitments and Contingencies.
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9. Income Taxes

Income tax provisions for interim periods are based on estimated annual income tax rates, adjusted to reflect the effects of any significant and infrequent or unusual items which are required to be discretely recognized within the current interim period. The effective tax rates in the periods presented are largely based upon the projected annual pre-tax earnings by jurisdiction and the allocation of certain expenses in various taxing jurisdictions where the Company conducts its business. These taxing jurisdictions apply a broad range of statutory income tax rates. The global intangible low-taxed income (“GILTI”) provisions impose taxes on foreign income in excess of a deemed return on tangible assets of foreign corporations. The Company elected to account for GILTI tax in the period in which it is incurred.

The Company recognized income tax expense for the three months ended March 31, 2023 and income tax benefit for the six months ended June 30, 2023 on the year-to-date pre-tax loss. The deviation from the federal statutory tax rate of 21% is primarily attributable to recognizing the provisions for taxes on foreign source income, state taxes, non-deductible expenses, and discrete items.

The Company recognized income tax expense for the three months ended March 31, 2022 and income tax benefit for the six months ended June 30, 2022 on the year-to-date pre-tax loss. The deviation from the federal statutory tax rate of 21% is primarily attributable to recognizing the provisions for state taxes, GILTI, non-deductible expenses, and discrete items.
The Company and its subsidiaries are subject to U.S. federal income tax as well as income tax of multiple state and foreign jurisdictions. U.S. federal income tax returns since 2019 are currently open for examination. State jurisdictions vary for open tax years. The statute of limitations for most states ranges from three to six years.

At December 31, 2022, the Company had gross deferred tax assets of $147.6 million, of which $50.0 million related to net operating loss (“NOL”) carryforwards. The Company expects to be profitable, allowing the Company to utilize its NOL carryforwards and other deferred tax assets.

10. Earnings (Loss) Per Share
Basic net income (loss) per share is computed by dividing net income (loss) by the weighted average number of common shares outstanding during the period.
Diluted net income (loss) per share is calculated by adjusting the denominator used in the basic net income (loss) per share computation by potentially dilutive securities outstanding during the period plus, when their effect is dilutive, incremental shares consisting of shares subject to stock options and shares issuable upon vesting of RSUs and PBRSUs.
Basic and diluted net income (loss) per common share are calculated as follows:
Three Months Ended June 30,Six Months Ended June 30,
 2023202220232022
Net income (loss)$0.3 $(20.4)$0.6 $9.0 
Basic weighted-average common shares418,525,625 294,658,635 417,939,489 286,746,902 
Add: Effect of dilutive equity awards4,028,162  4,259,246 5,838,531 
Add: Effect of dilutive warrants32,691,820  31,898,919 35,583,805 
Diluted weighted average common shares455,245,607 294,658,635 454,097,654 328,169,238 
Net income (loss) per common share (basic)$ $(0.07)$ $0.03 
Net income (loss) per common share (diluted)$ $(0.07)$ $0.03 
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Because of their anti-dilutive effect, 511,308 and 2,025,091 common share equivalents comprised of stock options, PBRSUs, and RSUs have been excluded from the diluted earnings per share calculation for the three and six months ended June 30, 2023, respectively.
For the three and six months ended June 30, 2022, 22,558,278 and 90,583 common share equivalents, respectively, were excluded from the diluted earnings per share calculation because of their anti-dilutive effect. Additionally, for the three months ended June 30, 2022, TCP-ASC ACHI Series LLLP’s (“TCP-ASC” or the “Investor”) and IHC Health Services, Inc.’s (“Intermountain”) exercisable warrants to acquire up to 40.5 million and 1.5 million shares, respectively, of the Company’s common stock were excluded from the diluted earnings per share calculation because they were anti-dilutive.

11. Commitments and Contingencies

Legal Proceedings

Other than as described below, the Company is not presently a party to any material litigation or regulatory proceeding and is not aware of any pending or threatened litigation or regulatory proceeding against the Company which, individually or in the aggregate, could have a material adverse effect on its business, operating results, financial condition or cash flows.

On April 13, 2021 and April 19, 2021, respectively, certain purported stockholders of the Company filed two complaints in the Delaware Court of Chancery regarding the Company’s January 15, 2021 recapitalization transaction with TCP-ASC. Both complaints allege that TCP-ASC, Ascension Health (“Ascension”), and TowerBrook Capital Partners (“TowerBrook”) controlled the Company and breached their fiduciary duties by using that alleged control to force the Company to overpay in redeeming TCP-ASC’s preferred stock as part of the recapitalization transaction. The plaintiffs seek an unspecified amount of damages against TCP-ASC, Ascension, and TowerBrook. The plaintiffs also allege that the Company and TCP-ASC entered into amendments to the Investor Rights Agreement that the plaintiffs contend contain provisions that are void under the Company’s charter, bylaws, and the Delaware General Corporation Law. The cases have since been consolidated into a single action.

On February 18, 2022, plaintiffs filed a supplement to their complaint, naming certain additional defendants and asserting additional claims related to the Company’s agreement to acquire Cloudmed, which was announced on January 10, 2022. The additional claims assert that: (i) TCP-ASC, Ascension, and TowerBrook, along with the Company’s directors (“Individual Defendants”), breached their fiduciary duties by causing the Company to enter into and approving the Cloudmed acquisition, respectively, which plaintiffs claim will perpetuate TCP-ASC’s, Ascension’s, and TowerBrook’s control over the Company and entrench the Individual Defendants by virtue of certain agreements entered into as part of the transaction, including a Second Amended Investor Rights Agreement with TCP-ASC (the “Seconded Amended Investor Rights Agreement”) and an Investor Rights Agreement with Cloudmed (the “Cloudmed Investor Rights Agreement”); and (ii) Cloudmed’s stockholders aided and abetted such breaches. Plaintiffs also allege that certain provisions in the Cloudmed Investor Rights Agreement and the Second Amended Investor Rights Agreement are void under the Company’s charter, bylaws, and the Delaware General Corporation law. The plaintiffs seek a declaratory judgment and damages, as well as attorneys’ fees and costs. Trial is scheduled for November 2023. The Company believes it has meritorious defenses to all claims against it and intends to vigorously defend itself against these claims.

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In May 2016, the Company was served with a False Claims Act case brought by a former emergency department service associate who worked at a hospital of one of the Company’s customers, MedStar Inc.’s Washington Hospital Center (“WHC”), along with WHC and three other hospitals that were PAS customers and a place holder, John Doe hospital, representing all PAS customers (U.S. ex rel. Graziosi vs. Accretive Health, Inc. et. al.), and seeking money damages, False Claims Act penalties, and plaintiff’s attorneys’ fees. The Third Amended Complaint alleges that the Company’s PAS business violates the federal False Claims Act. The case was originally filed under seal in 2013 in the federal district court in Chicago and was presented to the U.S. Attorney in Chicago, and the U.S. Attorney declined to intervene. Both the Company’s and plaintiff’s motions for summary judgment were denied in December 2020, and the parties have completed damage and expert discovery. Additional dispositive motions are expected to extend into 2023, with trial, if necessary, likely to be scheduled in 2024. The Company believes it has meritorious defenses to all claims in the case and is vigorously defending itself against these claims.
12. Related Party Transactions
This note encompasses transactions between Ascension and its affiliates, including AMITA Health, and the Company pursuant to the Master Professional Services Agreement, including all supplements, amendments, and other documents entered into in connection therewith. For further details on the Company’s agreements with Ascension, see Note 1 and Note 19 of the 2022 Form 10-K. In conjunction with the Cloudmed acquisition, New Mountain became a new related party. There were no material transactions with New Mountain subsequent to the Cloudmed acquisition.
Net services revenue from services provided to Ascension, as well as corresponding accounts receivable and customer liabilities are presented in the Consolidated Statements of Operations and Comprehensive Income (Loss) and the Consolidated Balance Sheets. Since Ascension is the Company’s largest customer, a significant percentage of the Company’s cost of services is associated with providing services to Ascension. However, due to the nature of the Company’s global business services and information technology operations, it is impracticable to assign the dollar amount associated with services provided to Ascension.
13. Segments and Customer Concentrations
The Company has determined that it has a single operating segment in accordance with the way that management operates and views the business. All of the Company’s significant operations are organized around the single business of providing management services of revenue cycle operations for U.S.-based healthcare providers. Accordingly, for purposes of segment disclosures, the Company has only one operating and reportable segment.
Customers comprising greater than 10% of net services revenue are as follows:
Three Months Ended June 30,
Six Months Ended June 30,
Customer Name2023202220232022
Ascension and its affiliates39 %57 %39 %57 %
Intermountain Healthcare10 %13 %11 %14 %
The loss of customers within the Ascension health system or Intermountain network could have a material adverse impact on the Company’s operations.
As of June 30, 2023 and December 31, 2022, the Company had a concentration of credit risk with Ascension, representing 7% and 10% of accounts receivable, respectively.
14. Supplemental Financial Information
The following table summarizes the allocation of depreciation and amortization expense related to property, equipment and software between cost of services and selling, general and administrative expenses:
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 Three Months Ended June 30,Six Months Ended June 30,
 2023202220232022
Cost of services$17.4 $12.8 $32.9 $24.3 
Selling, general and administrative0.2 0.2 0.6 0.5 
Total depreciation and amortization$17.6 $13.0 $33.5 $24.8 
Intangible asset amortization expense was $51.2 million and $101.3 million for the three and six months ended June 30, 2023, respectively, and $11.7 million and $18.8 million for the three and six months months ended June 30, 2022, respectively. Amortization expense for intangible assets is included in cost of services on the Company’s Consolidated Statements of Operations and Comprehensive Income (Loss).

Supplemental cash flow information related to leases are as follows:

Six Months Ended June 30,
20232022
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows for operating leases$12.4 $9.0 
Right-of-use assets obtained in exchange for operating lease obligations:4.7 65.6 
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Item 2.Management’s Discussion and Analysis of Financial Condition and Results of Operations
Unless the context indicates otherwise, references in this Quarterly Report on Form 10-Q to “R1,” “the Company,” “we,” “our,” and “us” mean R1 RCM Inc. and its subsidiaries.

The following discussion and analysis is an integral part of understanding our financial results and is provided as an addition to, and should be read in connection with, our consolidated financial statements and the accompanying notes.

This Quarterly Report on Form 10-Q contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, as amended. Undue reliance should not be placed on these statements. All statements, other than statements of historical facts, included in this Quarterly Report on Form 10-Q are forward-looking statements. The words “anticipate,” “believe,” “designed,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “predict,” “project,” “target,” “will” or “would” and similar expressions or variations are intended to identify forward-looking statements, although not all forward-looking statements contain these identifying words. Such forward-looking statements include, among other things, statements about macroeconomic conditions and their impact on our business and our customers, our industry and the size of our market, the acquisition of Cloudmed, our strategic initiatives, our capital plans, our costs, our ability to successfully implement new technologies, our future financial performance, and our liquidity. Such forward-looking statements are based on management’s current expectations about future events as of the date hereof and involve many risks and uncertainties that could cause our actual results to differ materially from those expressed or implied in our forward-looking statements. Subsequent events and developments, including actual results or changes in our assumptions, may cause our views to change. We do not undertake to update our forward-looking statements except to the extent required by applicable law. Readers are cautioned not to place undue reliance on such forward-looking statements. All forward-looking statements included herein are expressly qualified in their entirety by these cautionary statements. Our actual results and outcomes could differ materially from those included in these forward-looking statements as a result of various factors, including, but not limited to, economic downturns and market conditions beyond our control, including periods of inflation; the quality of global financial markets; our ability to timely and successfully achieve the anticipated benefits and potential synergies of the acquisition of Cloudmed; our ability to retain existing customers or acquire new customers; the development of markets for our revenue cycle management offering; variability in the lead time of prospective customers; competition within the market; breaches or failures of our information security measures or unauthorized access to a customer’s data; delayed or unsuccessful implementation of our technologies or services, or unexpected implementation costs; disruptions in or damages to our global business services centers and third-party operated data centers; the volatility of our stock price; our substantial indebtedness; and the factors discussed elsewhere in this Quarterly Report on Form 10-Q, and those set forth in Part I, Item 1A of our 2022 Form 10-K and our other filings with the SEC.

The forward-looking statements in this Quarterly Report on Form 10-Q represent our views as of the date of this Quarterly Report on Form 10-Q. Subsequent events and developments may cause our views to change. While we may elect to update these forward-looking statements at some point in the future, we have no current intention of doing so except to the extent required by applicable law. You should, therefore, not rely on these forward-looking statements as representing our views as of any date subsequent to the date of this Quarterly Report on Form 10-Q.
Overview
Our Business
We are a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers. We assist healthcare providers in generating sustainable improvements in their operating margins and cash flows while also enhancing patient, physician, and staff satisfaction for our customers.
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While we cannot control the changes in the regulatory environment imposed on our customers, we believe that our role becomes increasingly more important to our customers as macroeconomic, regulatory, and healthcare industry conditions continue to impose financial pressure on healthcare providers to manage their operations effectively and efficiently.
We operate our business as a single segment configured with our significant operations and offerings organized around the business of providing revenue cycle management (“RCM”) services to healthcare providers.
Trends and Economic Conditions

Revenue cycle is a critical function for healthcare providers as they seek to increase process efficiency and maximize cash collected from health insurance companies and patients. Healthcare providers operate their revenue cycle with a combination of labor, software, and services vendors. Third-party vendors offer various solutions including consulting services, software, and other services, including point solutions that cover one or multiple components of the revenue cycle and full outsourcing services, among others. The Centers for Medicare and Medicaid Services projects hospital care and physician care expenditures in the U.S. to amount to $1.5 trillion and $930 billion in 2023, respectively. We estimate the cost of hospital and physician revenue cycle operations to be approximately 5% of revenue, resulting in a market size of approximately $115 billion. According to Research and Markets data as of June 2023, revenue cycle spend is projected to grow at a compounded annual growth rate of 11.1% through 2028.

Health systems are currently facing challenges in their revenue cycle operations based on several factors, including: (1) more complex and clinical-outcomes based reimbursement, (2) industry consolidation amongst hospitals and across the continuum of care, (3) increasing patient responsibility for their medical bills, (4) healthcare labor shortage, and (5) capital constraints to invest in the revenue cycle given financial difficulties and requirements to invest in improving clinical care. We believe these trends provide opportunities for external RCM vendors that we expect will result in further growth for the industry and our Company.

Growth in economic activity and demand for goods and services, alongside labor shortages and supply chain complications, contributed to high levels of inflation in 2022. We expect inflation to persist throughout 2023, which may impact our costs for wages and other materials. Inflation may also impact the economic health of our customers, including their ability to pay amounts owed to us. In response to rising inflation, the Federal Reserve Board has raised interest rates and signaled that it may continue to raise rates. Our credit facility interest, in part, is based on a variable interest rate structure which can result in increased cost in periods of rising interest rates. To date, rising interest rates have not had a material impact on our results of operations.

Our incentive fees in the first half of 2023 improved relative to the second half of 2022 due to modest improvements in payer reimbursement turnaround times. Payer reimbursement timelines remain elevated and our incentive fees are consequently lower relative to 2021 or the first half of 2022. However, we expect modest improvement in incentive fees over time. In addition, we are observing the following trends, which we expect will persist through the remainder of 2023: (i) we expect reduced growth in our physician business serving emergency department physicians due to regulatory changes that are impacting some of the large groups in the industry and (ii) with the possibility of economic downturns, we could see potential weakness in consumer collections as healthcare bills are de-prioritized.

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Other adverse macroeconomic conditions, including but not limited to changes to fiscal and monetary policy and currency fluctuations, could impact macro-level consumer spending trends, which could affect the volume processed on our platform and result in fluctuations to our revenue streams. Certain of our customers may be negatively impacted by these events. In addition, our business and customers continue to face challenges relating to a tight labor market and increased turnover rates. In particular, the current labor market combined with heightened inflation across the globe may increase cost of labor for both us and our customers in 2023 and over time. We plan to continue to invest in technology to help us offset these costs and expect to continue hiring talented employees and providing competitive compensation. Furthermore, recent bank failures and the flow-on effects of those events, including systematic pressures, may cause instability in the banking industry or result in failures at other banks or financial institutions to which we or our customers may face direct or indirect exposure. The bank failures that occurred in the first half of 2023 did not directly impact R1 financially. The extent to which these macroeconomic conditions will affect our business is uncertain and will depend on political, social, economic, and regulatory forces that are outside of our control. We continue to assess fluctuating macroeconomic events to manage our response.
CONSOLIDATED RESULTS OF OPERATIONS
The following table provides consolidated operating results and other operating data for the periods indicated:
 Three Months Ended June 30,2023 vs. 2022
Change
Six Months Ended June 30,2023 vs. 2022
Change
 20232022Amount%20232022Amount%
 (In millions, except percentages)
Consolidated Statement of Operations Data:
Net operating fees$357.8 $318.3 $39.5 12 %$718.8 $641.1 $77.7 12 %
Incentive fees30.8 29.9 0.9 %54.4 60.1 (5.7)(9)%
Modular and other172.1 43.7 128.4 294 %333.1 76.4 256.7 336 %
Total net services revenue560.7 391.9 168.8 43 %1,106.3 777.6 328.7 42 %
Operating expenses:
Cost of services445.9 310.1 135.8 44 %880.6 606.6 274.0 45 %
Selling, general and administrative62.6 30.9 31.7 103 %109.6 59.8 49.8 83 %
Other expenses28.3 88.9 (60.6)(68)%58.5 106.0 (47.5)(45)%
Total operating expenses536.8 429.9 106.9 25 %1,048.7 772.4 276.3 36 %
Income (loss) from operations23.9 (38.0)61.9 (163)%57.6 5.2 52.4 1,008 %
Net interest expense32.5 6.9 25.6 371 %63.2 11.6 51.6 445 %
Net income (loss) before income tax benefit(8.6)(44.9)36.3 (81)%(5.6)(6.4)0.8 (13)%
Income tax benefit(8.9)(24.5)15.6 (64)%(6.2)(15.4)9.2 (60)%
Net income (loss)$0.3 $(20.4)$20.7 (101)%$0.6 $9.0 $(8.4)(93)%
Adjusted EBITDA (1)$142.9 $87.2 $55.7 64 %$285.1 $176.5 $108.6 62 %

(1) Refer to the Non-GAAP Financial Measures section below for a reconciliation of our financial results reported in accordance with GAAP to non-GAAP financial results.
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Use of Non-GAAP Financial Information
In order to provide a more comprehensive understanding of the information used by our management team in financial and operational decision-making, we supplement our consolidated financial statements that have been prepared in accordance with GAAP with the non-GAAP financial measure of adjusted EBITDA. Adjusted EBITDA is utilized by our Board and management team as (i) one of the primary methods for planning and forecasting overall expectations and for evaluating actual results against such expectations; and (ii) as a performance evaluation metric in determining achievement of certain executive incentive compensation programs, as well as for incentive compensation plans for employees.
Adjusted EBITDA
We define adjusted EBITDA as net income (loss) before net interest income/expense, income tax provision/benefit, depreciation and amortization expense, share-based compensation expense, CoyCo 2, L.P. (“CoyCo 2”) share-based compensation expense, and other expense items detailed in Note 8, Other Expenses, to the consolidated financial statements included in this Quarterly Report on Form 10-Q, including business acquisition costs, integration costs, technology transformation, strategic initiatives, the global business services center expansion project in the Philippines, and facility-exit charges.
Although non-GAAP measures are frequently used by investors, securities analysts, and others in their evaluation of companies, these measures have limitations as analytical tools, and you should not consider them in isolation or as a substitute for analysis of our results of operations as reported under GAAP. Some of these limitations are:
Adjusted EBITDA does not reflect:
Changes in, or cash requirements for, our working capital needs;
Share-based compensation expense (including CoyCo 2 share-based compensation expense);
Income tax expenses or cash requirements to pay taxes;
Interest expenses or cash required to pay interest; and
Certain other expenses which may require cash payments;
Although depreciation and amortization charges are non-cash charges, the assets being depreciated and amortized will often have to be replaced in the future, and adjusted EBITDA does not reflect cash requirements for such replacements or other purchase commitments, including lease commitments; and
Other companies in our industry may calculate adjusted EBITDA differently than we do, limiting its usefulness as a comparative measure.
Reconciliation of GAAP and Non-GAAP Measures
The following table represents a reconciliation of adjusted EBITDA to net income (loss), the most closely comparable GAAP measure, for each of the periods indicated:
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 Three Months Ended June 30,2023 vs. 2022
Change
Six Months Ended June 30,2023 vs. 2022
Change
 20232022Amount%20232022Amount%
 (In millions, except percentages)
Net income (loss)$0.3 $(20.4)$20.7 (101)%$0.6 $9.0 $(8.4)(93)%
  Net interest expense32.5 6.9 25.6 371 %63.2 11.6 51.6 445 %
  Income tax benefit(8.9)(24.5)15.6 (64)%(6.2)(15.4)9.2 (60)%
  Depreciation and amortization expense 68.8 24.7 44.1 179 %134.8 43.6 91.2 209 %
  Share-based compensation expense (1)20.0 11.6 8.4 72 %30.5 21.7 8.8 41 %
CoyCo 2 share-based compensation expense (2)1.9 — 1.9 100 %3.7 — 3.7 100 %
  Other expenses (3)28.3 88.9 (60.6)(68)%58.5 106.0 (47.5)(45)%
Adjusted EBITDA (non-GAAP)$142.9 $87.2 $55.7 64 %$285.1 $176.5 $108.6 62 %

(1)Share-based compensation expense represents the expense associated with stock options, restricted stock units, and performance-based restricted stock units, as reflected in our Consolidated Statements of Operations and Comprehensive Income (Loss). See Note 7, Share-Based Compensation, to the consolidated financial statements included in this Quarterly Report on Form 10-Q for the detail of the amounts of share-based compensation expense.
(2)CoyCo 2 share-based compensation expense represents the expense associated with CoyCo 2 limited partnership units, as reflected in our Consolidated Statements of Operations and Comprehensive Income (Loss). See Note 7, Share-Based Compensation, to the consolidated financial statements included in this Quarterly Report on Form 10-Q for the detail of the amounts of CoyCo 2 share-based compensation expense.
(3)Other expenses are incurred in connection with acquisition and integration costs, various exit activities, transformation initiatives, and organizational changes to improve our business alignment and cost structure. See Note 8, Other Expenses, to the consolidated financial statements included in this Quarterly Report on Form 10-Q for the detail of the amounts included in other expenses.
Three Months Ended June 30, 2023 Compared to Three Months Ended June 30, 2022
Net Services Revenue
Net services revenue increased by $168.8 million, or 43%, from $391.9 million for the three months ended June 30, 2022, to $560.7 million for the three months ended June 30, 2023. The increase was driven by a $125.3 million incremental contribution from Cloudmed and net operating fees from new end-to-end customers.
Cost of Services
Cost of services primarily consists of wages and benefits of personnel that perform services for our customers and any related supplies, equipment, or facility costs utilized by these employees, which includes our global shared service centers in India and the Philippines. It also includes cost of services provided to our customers by vendors directly contracted by R1 or assigned to R1 at contract inception. Cost of services increased by $135.8 million, or 44%, from $310.1 million for the three months ended June 30, 2022, to $445.9 million for the three months ended June 30, 2023. The increase in cost of services was primarily driven by the Cloudmed acquisition, particularly due to expenses related to personnel and vendors required to maintain legacy Cloudmed operations, as well as the cost related to onboarding new end-to-end customers.
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Selling, General and Administrative Expenses
Selling, general and administrative expenses increased by $31.7 million, or 103%, from $30.9 million for the three months ended June 30, 2022, to $62.6 million for the three months ended June 30, 2023. The increase was driven by the Cloudmed acquisition, specifically compensation costs and software licensing and maintenance costs, and an $11.6 million increase in allowance for credit losses to fully reserve the outstanding accounts receivable exposure of a large physician customer that recently announced plans to cease operations.
Other Expenses
Other expenses decreased by $60.6 million, or 68%, from $88.9 million for the three months ended June 30, 2022, to $28.3 million for the three months ended June 30, 2023. See Note 8, Other Expenses, to the consolidated financial statements included in this Quarterly Report on Form 10-Q for the details of the costs included in this total for the comparative periods.
Income Taxes
Income tax benefit decreased by $15.6 million from $24.5 million for the three months ended June 30, 2022, to $8.9 million for the three months ended June 30, 2023, primarily due to lower pre-tax loss. Our effective tax rate (including discrete items) was approximately 103% and 55% for the three months ended June 30, 2023 and 2022, respectively. The effective tax rate for the three months ended June 30, 2023 was higher than the statutory federal tax rate due to state income taxes, certain non-deductible compensation, and taxes on foreign source income. The effective tax rate for the three months ended June 30, 2022 was higher than the federal statutory tax rate due to state income taxes, certain non-deductible compensation, non-deductible transaction costs, and taxes on foreign source income. Our tax rate is also affected by discrete items that may occur in any given year, but are not necessarily consistent from year to year.
Six Months Ended June 30, 2023 Compared to Six Months Ended June 30, 2022
Net Services Revenue
Net services revenue increased by $328.7 million, or 42%, from $777.6 million for the six months ended June 30, 2022, to $1.1 billion for the six months ended June 30, 2023. The increase was driven by a $251.1 million incremental contribution from Cloudmed and net operating fees from new end-to-end customers.
Cost of Services
Cost of services primarily consists of wages and benefits of personnel that perform services for our customers and any related supplies, equipment, or facility costs utilized by these employees, which includes our global shared service centers in India and the Philippines. It also includes cost of services provided to our customers by vendors directly contracted by R1 or assigned to R1 at contract inception. Cost of services increased by $274.0 million, or 45%, from $606.6 million for the six months ended June 30, 2022, to $880.6 million for the six months ended June 30, 2023. The increase in cost of services was primarily driven by the Cloudmed acquisition, particularly due to expenses related to personnel and vendors required to maintain legacy Cloudmed operations, as well as the cost related to onboarding new end-to-end customers.
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Selling, General and Administrative Expenses
Selling, general and administrative expenses increased by $49.8 million, or 83%, from $59.8 million for the six months ended June 30, 2022, to $109.6 million for the six months ended June 30, 2023. The increase was driven by the Cloudmed acquisition, specifically compensation costs and software licensing and maintenance costs, and an $11.6 million increase in allowance for credit losses to fully reserve the outstanding accounts receivable exposure of a large physician customer that recently announced plans to cease operations.
Other Expenses
Other expenses decreased by $47.5 million, or 45%, from $106.0 million for the six months ended June 30, 2022, to $58.5 million for the six months ended June 30, 2023. See Note 8, Other Expenses, to the consolidated financial statements included in this Quarterly Report on Form 10-Q for the details of the costs included in this total for the comparative periods.
Income Taxes
Income tax benefit decreased by $9.2 million from $15.4 million for the six months ended June 30, 2022, to $6.2 million for the six months ended June 30, 2023, primarily due to lower pre-tax loss and lower discrete benefit for stock windfall. Our effective tax rate (including discrete items) was approximately 111% and 241% for the six months ended June 30, 2023 and 2022, respectively. The effective tax rate for the six months ended June 30, 2023 was higher than federal statutory tax rate primarily due to state income taxes, non-deductible compensation, and taxes on foreign source income. The effective tax rate for the six months ended June 30, 2022 was higher than federal statutory tax rate due to state income taxes, non-deductible transaction costs, non-deductible compensation, and taxes on foreign source income. Our tax rate is also affected by discrete items that may occur in any given year, but are not necessarily consistent from year to year.
CRITICAL ACCOUNTING ESTIMATES
Management considers an accounting estimate to be critical if the accounting estimate requires management to make particularly difficult, subjective, or complex judgments about matters that are inherently uncertain. A summary of our critical accounting estimates is included in Part II, Item 7 “Management’s Discussion and Analysis of Financial Condition and Results of Operations - Application of Critical Accounting Estimates” of our 2022 Form 10-K. There have been no material changes to the critical accounting estimates disclosed in our 2022 Form 10-K.
NEW ACCOUNTING PRONOUNCEMENTS
For additional information regarding new accounting guidance, see Note 1, Business Description and Basis of Presentation, to our consolidated financial statements included in this Quarterly Report on Form 10-Q, which provides a summary of our recently adopted accounting standards and disclosures.
LIQUIDITY AND CAPITAL RESOURCES
Our primary sources of liquidity include our cash flows from operations and borrowings under our second amended and restated senior credit agreement (the “Second A&R Credit Agreement”). As of June 30, 2023 and December 31, 2022, we had total available liquidity of $631.9 million and $609.2 million, respectively, reflecting our cash and cash equivalents as well as remaining availability under our senior secured revolving credit facility (the “Senior Revolver”).
30



Our liquidity is influenced by many factors, including timing of revenue and corresponding cash collections, the amount and timing of investments in strategic initiatives, transaction costs related to business acquisitions, our investments in property, equipment and software, and the use of cash to pay tax withholding obligations upon surrender of shares upon vesting of equity awards. We continue to invest capital in order to achieve our strategic initiatives and successfully integrate acquired companies. As part of our strategic initiatives, we plan to continue to invest in technology to increase the scalability and resiliency of our systems and drive additional value for our customers. We also expect to continue to invest in our global business services infrastructure and capabilities, including further expansion in the Philippines and India, and selectively pursue acquisitions and/or strategic relationships that will enable us to broaden or further enhance our offerings. New business development remains a priority as we plan to continue to boost our sales and marketing efforts. Additionally, we expect to incur costs associated with implementation and transition costs to onboard new customers. Failure of our customers to pay for obligations or the restructuring of such obligations can also impact our liquidity. In the second quarter of 2023, we increased our credit loss allowance by $11.6 million to fully reserve the outstanding accounts receivable exposure of a large physician customer that announced plans to cease operations. Our consolidated credit loss reserve is $31.6 million related to our customer receivable balance.
We expect cash and cash equivalents, cash flows from operations, and our availability under the Senior Revolver to continue to be sufficient to fund our operating activities and cash commitments for investing and financing activities, including debt maturities and material capital expenditures, for at least the next 12 months and beyond. Similar to previous material acquisitions, future potential acquisitions may be funded through the incurrence of additional debt if our current credit facilities do not have the required capacity.
Our material cash requirements include the following contractual and other obligations:
Debt
Our indebtedness significantly increased as a result of the Cloudmed acquisition. As of June 30, 2023, we had outstanding debt of $1.8 billion with contractual payments extending through 2029, with $62.6 million payable within 12 months. Future interest payments associated with our debt total $515.1 million, with $124.6 million payable within the next 12 months, based on the floating rates as of June 30, 2023.
Leases
Our significant leasing activity encompasses leases for real estate, including corporate offices, operational facilities, and global business services centers. As of June 30, 2023, we had fixed future lease payments of $133.1 million, with $25.7 million payable within 12 months.
Software Purchase and Services Obligations
Our primary purchase obligations relate to contracts entered into with vendors that supply various software services and products. As of June 30, 2023, we had purchase obligations related to software and service contracts of $271.7 million, with $80.5 million payable within 12 months.
Cash Flow Activity
As of June 30, 2023 and December 31, 2022, we had cash and cash equivalents of $123.1 million and $110.1 million, respectively. Cash flows from operating, investing, and financing activities, as reflected in our Consolidated Statements of Cash Flows, are summarized in the following table:
31



 Six Months Ended June 30,
 20232022
 (In millions)
Net cash provided by (used in) operating activities$112.1 $(65.5)
Net cash used in investing activities$(47.2)$(890.0)
Net cash (used in) provided by financing activities$(52.1)$991.5 
Cash Flows from Operating Activities
Cash provided by operating activities increased by $177.6 million from cash used of $65.5 million for the six months ended June 30, 2022, to cash provided of $112.1 million for the six months ended June 30, 2023. Cash provided by operating activities primarily increased due to improved operating results (exclusive of non-cash depreciation and amortization).
Cash Used in Investing Activities
Cash used in investing activities primarily includes our investments in property, equipment and software and our inorganic growth initiatives. Outflows for significant acquisitions have typically been offset by cash inflows from financing activities related to obtaining new debt.
Cash used in investing activities decreased by $842.8 million from $890.0 million for the six months ended June 30, 2022, to $47.2 million for the six months ended June 30, 2023. Cash used in investing activities for the six months ended June 30, 2022 included the purchase of Cloudmed, which utilized cash of approximately $847.7 million. This amount was partially offset by a $6.0 million increase in property, equipment and software spend related to our strategic initiatives and capitalization of software for the six months ended June 30, 2023 compared to the six months ended June 30, 2022.
Cash Flows from Financing Activities
Cash flows from financing activities primarily relate to borrowings and repayments of debt. In conjunction with acquisitions, we typically borrow additional debt to fund the consideration, either by increasing our existing facilities or refinancing with new facilities. We utilize our Senior Revolver to ensure we have sufficient cash on hand to support the needs of the business at any given point in time. Cash flows from financing activities also include cash received from exercises of stock options and the use of cash to pay tax withholding obligations on shares surrendered upon vesting of equity awards, as well as other financing activities.
Cash used in financing activities increased by $1.0 billion from cash provided of $991.5 million for the six months ended June 30, 2022, to cash used of $52.1 million for the six months ended June 30, 2023. For the six months ended June 30, 2022, cash was provided by the issuance of senior secured debt of $1.0 billion under the Second A&R Credit Agreement, which we entered into in conjunction with our acquisition of Cloudmed. The change also included a $36.0 million increase in debt and revolver repayments in 2023 compared to 2022, which was partially offset by a $7.0 million decrease in cash required to pay tax withholding obligations for surrendered shares upon vesting of equity awards in 2023 compared to 2022.
32



Debt and Financing Arrangements
On June 21, 2022, we entered into a Second A&R Credit Agreement with Bank of America, N.A., as administrative agent, and the lenders named therein, governing the Company’s second amended and restated senior secured credit facilities (the “Senior Secured Credit Facilities”), consisting of the $691.3 million existing senior secured term loan A facility (the “Existing Term A Loan”), a $540.0 million senior secured incremental term loan A facility (the “Incremental Term A Loan,” and together with the Existing Term A Loan, the “Term A Loans”), a $500.0 million senior secured term loan B facility (the “Term B Loan,” and together with the Term A Loans, the “Senior Term Loans”), and the $600.0 million Senior Revolver. The Existing Term A Loan requires quarterly payments. Commencing December 31, 2022, we are also required to repay the Incremental Term A Loan and Term B Loan in quarterly principal installments. The Senior Secured Credit Facilities bear interest at a floating rate, which was 7.35% for the Term A Loans and Senior Revolver and 8.10% for the Term B Loan as of June 30, 2023. See Note 6, Derivative Financial Instruments, to our consolidated financial statements included in this Quarterly Report on Form 10-Q for discussion on our interest rate hedging transactions.

As of June 30, 2023, we had drawn $90.0 million and had $508.8 million of remaining availability on our Senior Revolver.

The proceeds from the new Senior Secured Credit Facilities, in addition to cash on hand, were or will be used to (i) refinance, in full, all existing indebtedness under the Amended and Restated Credit Agreement, dated as of July 1, 2021, by and among R1 RCM Holdco Inc. (f/k/a R1 RCM Inc.), now a wholly owned subsidiary of the Company, and certain of its subsidiaries, Bank of America, N.A., as administrative agent, and the lenders named therein, and amend and restate all commitments thereunder (the “Refinancing”), (ii) pay certain fees and expenses incurred in connection with the entry into the Second A&R Credit Agreement and the Refinancing, (iii) fund the acquisition of Cloudmed and a holding company reorganization, and to pay the fees, premiums, expenses and other transaction costs incurred in connection therewith, and (iv) finance our working capital needs for general corporate purposes.

The Second A&R Credit Agreement contains a number of financial and non-financial covenants. We are required to maintain minimum consolidated total net leverage and consolidated interest coverage ratios. The Company was in compliance with all of the covenants in the Second A&R Credit Agreement as of June 30, 2023.

See Note 5, Debt, to our consolidated financial statements included in this Quarterly Report on Form 10-Q for additional information.

Item 3.Qualitative and Quantitative Disclosures about Market Risk
Interest Rate Sensitivity. Our results of operations and cash flows are subject to fluctuations due to changes in interest rates due to our debt and banking arrangements, which can result in fluctuations in our interest income and expense. As of June 30, 2023, we have hedged $500.0 million of our $1.8 billion outstanding floating rate debt to a fixed rate of 3.01% plus the applicable spread defined in the Second A&R Credit Agreement. The remaining $1.3 billion outstanding is subject to average variable rates of 7.35% for the Term A Loans and Senior Revolver and 8.10% for the Term B Loan as of June 30, 2023. Assuming the current level of borrowings, a one percentage point increase or decrease in interest rates would have increased or decreased our annual interest expense on the $1.3 billion subject to variable rates by approximately $12.8 million as of June 30, 2023.
Our interest income is primarily generated from variable rate interest earned on operating cash accounts.
33



Foreign Currency Exchange Risk. Our results of operations and cash flows are subject to fluctuations due to changes in the Indian rupee and Philippine peso because a portion of our operating expenses are incurred by our subsidiaries in India and the Philippines and are denominated in Indian rupees and Philippine pesos, respectively. We do not generate significant revenues outside of the United States. For each of the six months ended June 30, 2023 and 2022, 9% of our expenses were denominated in foreign currencies. As of June 30, 2023 and 2022, we had net assets of $95.8 million and $75.5 million in foreign entities, respectively. Before the impact of our foreign currency hedging activities discussed below, the reduction in earnings from a 10% change in foreign currency spot rates would be $10.6 million and $7.5 million at June 30, 2023 and 2022, respectively.
We have hedge positions that are designated cash flow hedges of certain intercompany charges which have maturities not extending beyond December 31, 2023 and are intended to partially offset the impact of foreign currency movements on future costs relating to our global business service centers. For additional information, see Note 6, Derivative Financial Instruments to our consolidated financial statements included in this Quarterly Report on Form 10-Q. These instruments are subject to fluctuations in foreign currency exchange rates and credit risk. Credit risk is managed through careful selection and ongoing evaluation of the financial institutions utilized as counterparties.
For designated cash flow hedges, gains and losses currently recorded in accumulated other comprehensive income will be reclassified into earnings at the time when certain anticipated intercompany charges are accrued as cost of services. As of June 30, 2023, it was anticipated that approximately $0.8 million of gains, net of tax, currently recorded in accumulated other comprehensive income will be reclassified into cost of services within the next six months.

We use sensitivity analysis to determine the effects that market foreign currency exchange rate fluctuations may have on the fair value of our hedge portfolio. The sensitivity of the hedge portfolio is computed based on the market value of future cash flows as affected by changes in exchange rates. This sensitivity analysis represents the hypothetical changes in value of the hedge position and does not reflect the offsetting gain or loss on the underlying exposure. A 10% change in the levels of foreign currency exchange rates against the U.S. dollar (or other base currency of the hedge if not a U.S. dollar hedge) with all other variables held constant would have resulted in a change in the fair value of our hedge instruments of approximately $5.7 million as of June 30, 2023.

Item 4.Controls and Procedures
Evaluation of Disclosure Controls and Procedures
Disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”) are designed to ensure that information required to be disclosed by us in reports filed or submitted under the Exchange Act is recorded, processed, summarized, and reported within the time periods specified in SEC rules and forms and that such information is accumulated and communicated to management including its principal executive officer and principal financial officer to allow timely decisions regarding required disclosures.

In connection with the preparation of this report, our management, under the supervision and with the participation of the Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of our disclosure controls and procedures as of June 30, 2023. Our Chief Executive Officer and Chief Financial Officer concluded that, as of June 30, 2023, our disclosure controls and procedures were effective.

Changes in Internal Control Over Financial Reporting

There have been no changes in our internal control over financial reporting during the second quarter of 2023 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

34



PART II — OTHER INFORMATION
Item 1.Legal Proceedings

Other than the litigation described in Note 11, Commitments and Contingencies, to our consolidated financial statements included in this Quarterly Report on Form 10-Q, we are presently not a party to any material litigation or regulatory proceeding and are not aware of any pending or threatened litigation or regulatory proceeding against us which, individually or in the aggregate, could have a material adverse effect on our business, operating results, financial condition or cash flows.

Item 1A.Risk Factors

There have been no material changes in our risk factors from those disclosed in our 2022 Form 10-K. The risk factors disclosed in Part I, Item 1A of our 2022 Form 10-K, in addition to the other information set forth in this Quarterly Report on Form 10-Q, could materially affect our business, financial condition or future results. Additional risks and uncertainties not currently known to us or that we currently deem to be immaterial also may materially and adversely affect our business, financial condition, and/or operating results.

Item 2.Unregistered Sales of Equity Securities and Use of Proceeds
Unregistered Sales of Equity Securities
None.
Issuer Purchases of Equity Securities
The following table provides information about our repurchases of common stock during the periods indicated:
PeriodTotal Number of Shares  Purchased  Average Price Paid per ShareTotal Number of Shares Purchased as Part of Publicly Announced Plans or Programs (1)  Maximum Dollar Value of Shares that May Yet be Purchased Under Publicly Announced Plans or Programs (in millions) (1)
April 1, 2023 through April 30, 2023 —   $— —   $453.2 
May 1, 2023 through May 31, 2023— — — 453.2 
June 1, 2023 through June 30, 2023— — — 453.2 
(1)On October 22, 2021, the Board adopted a repurchase program and authorized the repurchase of up to $200.0 million of our common stock from time to time in the open market or in privately negotiated transactions (the “2021 Repurchase Program”). On January 9, 2022, the Board increased the authorization under the 2021 Repurchase Program to an aggregate amount of up to $500.0 million. The average price paid per share of common stock repurchased under the 2021 Repurchase Program is the execution price, including commissions paid to brokers. The timing and amount of any shares repurchased under the 2021 Repurchase Program will be determined by our management based on its evaluation of market conditions and other factors. The 2021 Repurchase Program may be suspended or discontinued at any time.

35



Item 5.Other Information
Insider Trading Arrangements
During the quarter ended June 30, 2023, none of our directors or officers (as defined in Section 16 of the Exchange Act), adopted or terminated a “Rule 10b5-1 trading arrangement” or a “non-Rule 10b5-1 trading arrangement” (each as defined in Item 408 of Regulation S-K).
36



Item 6.Exhibits

The following are filed or incorporated by reference as a part of this Quarterly Report on Form 10-Q:

(a)
Exhibit NumberExhibit Description
101.INSXBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document
101.SCHXBRL Taxonomy Extension Schema Document
101.CALXBRL Taxonomy Extension Calculation Linkbase Document
101.LABXBRL Taxonomy Extension Label Linkbase Document
101.DEFXBRL Taxonomy Extension Definition Linkbase Document
101.PREXBRL Taxonomy Extension Presentation Linkbase Document
104Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)

*Furnished herewith.
37



SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
R1 RCM INC.
By:/s/ Lee Rivas
Lee Rivas
Chief Executive Officer
By:/s/ Jennifer Williams
Jennifer Williams
Chief Financial Officer and Treasurer
Date: August 2, 2023
    

38

Exhibit 31.1


Certification of Chief Executive Officer pursuant to Rules 13a-14(a) and 15d-14(a), as adopted
pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

 
I, Lee Rivas, certify that:
1. I have reviewed this Quarterly Report on Form 10-Q of R1 RCM Inc.;
2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;
3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;
4. The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:
(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;
(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;
(c) Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
(d) Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and
5. The registrant's other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):
(a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and
(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting.
Date: August 2, 2023
/s/ Lee Rivas     
Lee Rivas
Chief Executive Officer
(Principal Executive Officer)



Exhibit 31.2


 
Certification of Chief Financial Officer pursuant to Rules 13a-14(a) and 15d-14(a), as adopted
pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

 
I, Jennifer Williams, certify that:
1. I have reviewed this Quarterly Report on Form 10-Q of R1 RCM Inc.;
2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;
3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;
4. The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:
(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;
(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;
(c) Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
(d) Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and
5. The registrant's other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):
(a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and
(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting.
Date: August 2, 2023
/s/ Jennifer Williams
Jennifer Williams
Chief Financial Officer and Treasurer
(Principal Financial Officer)



Exhibit 32.1

 
Certification of Chief Executive Officer pursuant to 18 U.S.C. Section 1350, as adopted
pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

 
In connection with the Quarterly Report on Form 10-Q of R1 RCM Inc. (the “Company”) for the period ended June 30, 2023 as filed with the Securities and Exchange Commission on or about the date hereof (the “Report”), the undersigned, Lee Rivas, Chief Executive Officer of the Company, hereby certifies, pursuant to 18 U.S.C. Section 1350, that:
1.the Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and
2.the information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

Date: August 2, 2023
/s/ Lee Rivas         
Lee Rivas
Chief Executive Officer
(Principal Executive Officer)





Exhibit 32.2

 
Certification of Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted
pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

 
In connection with the Quarterly Report on Form 10-Q of R1 RCM Inc. (the “Company”) for the period ended June 30, 2023 as filed with the Securities and Exchange Commission on or about the date hereof (the “Report”), the undersigned, Jennifer Williams, Chief Financial Officer and Treasurer of the Company, hereby certifies, pursuant to 18 U.S.C. Section 1350, that:
1.the Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and
2.the information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

Date: August 2, 2023
/s/ Jennifer Williams       
Jennifer Williams
Chief Financial Officer and Treasurer
(Principal Financial Officer)


 





v3.23.2
Cover Page - shares
6 Months Ended
Jun. 30, 2023
Jul. 31, 2023
Cover [Abstract]    
Document Type 10-Q  
Document Quarterly Report true  
Document Period End Date Jun. 30, 2023  
Document Transition Report false  
Entity File Number 001-41428  
Entity Registrant Name R1 RCM Inc. /DE  
Entity Incorporation, State or Country Code DE  
Entity Tax Identification Number 87-4340782  
Entity Address, Address Line One 433 W. Ascension Way  
Entity Address, Address Line Two Suite 200  
Entity Address, City or Town Murray  
Entity Address, State or Province UT  
Entity Address, Postal Zip Code 84123  
City Area Code 312  
Local Phone Number 324-7820  
Title of 12(b) Security Common stock, par value $0.01 per share  
Trading Symbol RCM  
Security Exchange Name NASDAQ  
Entity Current Reporting Status Yes  
Entity Interactive Data Current Yes  
Entity Filter Category Large Accelerated Filer  
Smaller Reporting Company false  
Emerging Growth Company false  
Entity Shell Company false  
Entity Common Stock, Shares Outstanding (in shares)   418,958,515
Amendment Flag false  
Document Fiscal Year Focus 2023  
Document Fiscal Period Focus Q2  
Entity Central Index Key 0001910851  
Current Fiscal Year End Date --12-31  
v3.23.2
Consolidated Balance Sheets - USD ($)
$ in Millions
Jun. 30, 2023
Dec. 31, 2022
Current assets:    
Cash and cash equivalents $ 123.1 $ 110.1
Current portion of contract assets, net 89.9 83.9
Prepaid expenses and other current assets 108.3 110.3
Total current assets 584.9 564.5
Property, equipment and software, net 181.8 164.8
Operating lease right-of-use assets 74.8 80.5
Non-current portion of contract assets, net 37.8 32.0
Non-current portion of deferred contract costs 30.1 26.7
Intangible assets, net 1,413.2 1,514.5
Goodwill 2,647.4 2,658.2
Deferred tax assets 10.5 10.4
Other assets 93.7 88.2
Total assets 5,074.2 5,139.8
Current liabilities:    
Accounts payable 26.1 33.4
Current portion of customer liabilities 41.9 57.5
Current portion of customer liabilities - related party 7.8 7.4
Accrued compensation and benefits 93.1 109.0
Current portion of operating lease liabilities 19.4 18.0
Current portion of long-term debt 62.6 53.9
Accrued expenses and other current liabilities 74.3 70.6
Total current liabilities 325.2 349.8
Non-current portion of customer liabilities 4.9 5.0
Non-current portion of customer liabilities - related party 12.7 13.7
Non-current portion of operating lease liabilities 89.3 94.4
Long-term debt 1,691.5 1,732.6
Deferred tax liabilities 184.0 200.7
Other non-current liabilities 23.6 23.1
Total liabilities 2,331.2 2,419.3
Stockholders’ equity:    
Common stock, $0.01 par value, 750,000,000 shares authorized, 443,374,297 shares issued and 418,811,379 shares outstanding at June 30, 2023; 750,000,000 shares authorized, 439,950,125 shares issued and 416,597,885 shares outstanding at December 31, 2022 4.4 4.4
Additional paid-in capital 3,159.3 3,123.2
Accumulated deficit (121.3) (121.9)
Accumulated other comprehensive income (loss) 0.4 (3.4)
Treasury stock, at cost, 24,562,918 shares as of June 30, 2023; 23,352,240 shares as of December 31, 2022 (299.8) (281.8)
Total stockholders’ equity 2,743.0 2,720.5
Total liabilities and stockholders’ equity 5,074.2 5,139.8
Nonrelated Party    
Current assets:    
Accounts receivable, net 245.2 235.2
Related Party    
Current assets:    
Accounts receivable, net $ 18.4 $ 25.0
v3.23.2
Consolidated Balance Sheets (Parenthetical) - USD ($)
$ in Millions
Jun. 30, 2023
Dec. 31, 2022
Common stock, par value (in dollars per share) $ 0.01 $ 0.01
Common stock, shares authorized (in shares) 750,000,000 750,000,000
Common stock, shares issued (in shares) 443,374,297 439,950,125
Common stock, shares outstanding (in shares) 418,811,379 416,597,885
Treasury stock, shares (in shares) 24,562,918 23,352,240
Nonrelated Party    
Accounts receivable, allowance $ 31.5 $ 15.1
Related Party    
Accounts receivable, allowance $ 0.1 $ 0.1
v3.23.2
Consolidated Statements of Operations and Comprehensive Income (Loss) (Unaudited) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2023
Jun. 30, 2022
Jun. 30, 2023
Jun. 30, 2022
Income Statement [Abstract]        
Net services revenue ($216.3 million and $433.1 million for the three and six months ended June 30, 2023, respectively, and $223.0 million and $439.7 million for the three and six months ended June 30, 2022, respectively, from related party) $ 560.7 $ 391.9 $ 1,106.3 $ 777.6
Operating expenses:        
Cost of services 445.9 310.1 880.6 606.6
Selling, general and administrative 62.6 30.9 109.6 59.8
Other expenses 28.3 88.9 58.5 106.0
Total operating expenses 536.8 429.9 1,048.7 772.4
Income (loss) from operations 23.9 (38.0) 57.6 5.2
Net interest expense 32.5 6.9 63.2 11.6
Income (loss) before income tax benefit (8.6) (44.9) (5.6) (6.4)
Income tax benefit (8.9) (24.5) (6.2) (15.4)
Net income (loss) $ 0.3 $ (20.4) $ 0.6 $ 9.0
Net income (loss) per common share:        
Basic (in dollars per share) $ 0 $ (0.07) $ 0 $ 0.03
Diluted (in dollars per share) $ 0 $ (0.07) $ 0 $ 0.03
Weighted average shares used in calculating net income (loss) per common share:        
Basic (in shares) 418,525,625 294,658,635 417,939,489 286,746,902
Diluted (in shares) 455,245,607 294,658,635 454,097,654 328,169,238
Consolidated statements of comprehensive income (loss)        
Net income (loss) $ 0.3 $ (20.4) $ 0.6 $ 9.0
Other comprehensive income (loss):        
Net change on derivatives designated as cash flow hedges, net of tax 4.9 (1.2) 3.2 (1.1)
Foreign currency translation adjustments 0.1 (3.2) 0.6 (4.6)
Total other comprehensive income (loss), net of tax 5.0 (4.4) 3.8 (5.7)
Comprehensive income (loss) $ 5.3 $ (24.8) $ 4.4 $ 3.3
v3.23.2
Consolidated Statements of Operations and Comprehensive Income (Loss) (Unaudited) (Parenthetical) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2023
Jun. 30, 2022
Jun. 30, 2023
Jun. 30, 2022
Net services revenue $ 560.7 $ 391.9 $ 1,106.3 $ 777.6
Related Party        
Net services revenue $ 433.1 $ 223.0 $ 216.3 $ 439.7
v3.23.2
Consolidated Statements of Stockholders' Equity (Unaudited) - USD ($)
$ in Millions
Total
CoyCo 2
Common Stock
Treasury Stock
Additional Paid-In Capital
Additional Paid-In Capital
CoyCo 2
Accumulated Deficit
Accumulated Other Comprehensive Income (Loss)
Beginning Balance (in shares) at Dec. 31, 2021     298,320,928          
Beginning Balance (in shares) at Dec. 31, 2021       (20,094,686)        
Beginning Balance at Dec. 31, 2021 $ 346.7   $ 3.0 $ (215.2) $ 628.5   $ (64.3) $ (5.3)
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Share-based compensation expense 10.2       10.2      
Issuance of common stock related to share-based compensation plans (in shares)     1,757,955          
Exercise of vested stock options (in shares)     (77,438)          
Exercise of vested stock options 0.4       0.4      
Acquisition of treasury stock related to share-based compensation plans (in shares)       (727,768)        
Acquisition of treasury stock related to share-based compensation plans (18.7)     $ (18.7)        
Repurchases of common stock (in shares)       (8,000)        
Repurchases of common stock (0.2)     $ (0.2)        
Net change on derivatives designated as cash flow hedges, net of tax 0.1             0.1
Foreign currency translation adjustments (1.4)             (1.4)
Net income 29.4           29.4  
Ending Balance (in shares) at Mar. 31, 2022     300,156,321          
Ending Balance (in shares) at Mar. 31, 2022       (20,830,454)        
Ending Balance at Mar. 31, 2022 366.5   $ 3.0 $ (234.1) 639.1   (34.9) (6.6)
Beginning Balance (in shares) at Dec. 31, 2021     298,320,928          
Beginning Balance (in shares) at Dec. 31, 2021       (20,094,686)        
Beginning Balance at Dec. 31, 2021 346.7   $ 3.0 $ (215.2) 628.5   (64.3) (5.3)
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Net change on derivatives designated as cash flow hedges, net of tax (1.1)              
Foreign currency translation adjustments (4.6)              
Net income 9.0              
Ending Balance (in shares) at Jun. 30, 2022     436,986,859          
Ending Balance (in shares) at Jun. 30, 2022       (20,985,893)        
Ending Balance at Jun. 30, 2022 2,750.6   $ 4.4 $ (237.7) 3,050.2   (55.3) (11.0)
Beginning Balance (in shares) at Mar. 31, 2022     300,156,321          
Beginning Balance (in shares) at Mar. 31, 2022       (20,830,454)        
Beginning Balance at Mar. 31, 2022 366.5   $ 3.0 $ (234.1) 639.1   (34.9) (6.6)
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Share-based compensation expense 11.6       11.6      
Issuance of common stock related to share-based compensation plans (in shares)     505,371          
Issuance of common stock related to share-based compensation plans 0.0              
Issuance of common stock (in shares)     135,929,742          
Issuance of common stock 2,387.5   $ 1.4   2,386.1      
Replacement awards issued in conjunction with acquisitions 11.3       11.3      
Exercise of vested stock options (in shares)     (395,425) (2,282)        
Exercise of vested stock options 2.0     $ (0.1) 2.1      
Acquisition of treasury stock related to share-based compensation plans (in shares)       (153,157)        
Acquisition of treasury stock related to share-based compensation plans (3.5)     $ (3.5)        
Net change on derivatives designated as cash flow hedges, net of tax (1.2)             (1.2)
Foreign currency translation adjustments (3.2)             (3.2)
Net income (20.4)           (20.4)  
Ending Balance (in shares) at Jun. 30, 2022     436,986,859          
Ending Balance (in shares) at Jun. 30, 2022       (20,985,893)        
Ending Balance at Jun. 30, 2022 $ 2,750.6   $ 4.4 $ (237.7) 3,050.2   (55.3) (11.0)
Beginning Balance (in shares) at Dec. 31, 2022 439,950,125   439,950,125          
Beginning Balance (in shares) at Dec. 31, 2022 (23,352,240)     (23,352,240)        
Beginning Balance at Dec. 31, 2022 $ 2,720.5   $ 4.4 $ (281.8) 3,123.2   (121.9) (3.4)
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Share-based compensation expense 10.7 $ 1.8     10.7 $ 1.8    
Issuance of common stock related to share-based compensation plans (in shares)     2,308,591          
Exercise of vested stock options (in shares)     (180,453)          
Exercise of vested stock options 0.5       0.5      
Acquisition of treasury stock related to share-based compensation plans (in shares)       (910,566)        
Acquisition of treasury stock related to share-based compensation plans (13.2)     $ (13.2)        
Net change on derivatives designated as cash flow hedges, net of tax (1.7)             (1.7)
Foreign currency translation adjustments 0.5             0.5
Net income 0.3           0.3  
Ending Balance (in shares) at Mar. 31, 2023     442,439,169          
Ending Balance (in shares) at Mar. 31, 2023       (24,262,806)        
Ending Balance at Mar. 31, 2023 $ 2,719.4   $ 4.4 $ (295.0) 3,136.2   (121.6) (4.6)
Beginning Balance (in shares) at Dec. 31, 2022 439,950,125   439,950,125          
Beginning Balance (in shares) at Dec. 31, 2022 (23,352,240)     (23,352,240)        
Beginning Balance at Dec. 31, 2022 $ 2,720.5   $ 4.4 $ (281.8) 3,123.2   (121.9) (3.4)
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Exercise of vested stock options (in shares) (303,443)              
Net change on derivatives designated as cash flow hedges, net of tax $ 3.2              
Foreign currency translation adjustments 0.6              
Net income $ 0.6              
Ending Balance (in shares) at Jun. 30, 2023 443,374,297   443,374,297          
Ending Balance (in shares) at Jun. 30, 2023 (24,562,918)     (24,562,918)        
Ending Balance at Jun. 30, 2023 $ 2,743.0   $ 4.4 $ (299.8) 3,159.3   (121.3) 0.4
Beginning Balance (in shares) at Mar. 31, 2023     442,439,169          
Beginning Balance (in shares) at Mar. 31, 2023       (24,262,806)        
Beginning Balance at Mar. 31, 2023 2,719.4   $ 4.4 $ (295.0) 3,136.2   (121.6) (4.6)
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Share-based compensation expense 20.7 $ 1.9     20.7 $ 1.9    
Issuance of common stock related to share-based compensation plans (in shares)     812,138          
Exercise of vested stock options (in shares)     (122,990) (4,118)        
Exercise of vested stock options 0.4     $ (0.1) 0.5      
Acquisition of treasury stock related to share-based compensation plans (in shares)       (295,994)        
Acquisition of treasury stock related to share-based compensation plans (4.7)     $ (4.7)        
Net change on derivatives designated as cash flow hedges, net of tax 4.9             4.9
Foreign currency translation adjustments 0.1             0.1
Net income $ 0.3           0.3  
Ending Balance (in shares) at Jun. 30, 2023 443,374,297   443,374,297          
Ending Balance (in shares) at Jun. 30, 2023 (24,562,918)     (24,562,918)        
Ending Balance at Jun. 30, 2023 $ 2,743.0   $ 4.4 $ (299.8) $ 3,159.3   $ (121.3) $ 0.4
v3.23.2
Consolidated Statements of Stockholders' Equity (Unaudited) (Parenthetical) - USD ($)
$ in Millions
3 Months Ended
Jun. 30, 2023
Mar. 31, 2023
Jun. 30, 2022
Mar. 31, 2022
Accumulated Other Comprehensive Income (Loss)        
Net change on derivatives designated as cash flow hedges, tax $ 1.6 $ 0.5 $ 0.4 $ 0.0
v3.23.2
Consolidated Statements of Cash Flows (Unaudited) - USD ($)
$ in Millions
6 Months Ended
Jun. 30, 2023
Jun. 30, 2022
Operating activities    
Net income $ 0.6 $ 9.0
Adjustments to reconcile net income to net cash provided by (used in) operations:    
Depreciation and amortization 134.8 43.6
Amortization of debt issuance costs 2.8 0.7
Share-based compensation 30.5 21.7
CoyCo 2 share-based compensation 3.7 0.0
Loss on disposal and right-of-use asset write-downs 4.9 2.7
Provision for credit losses 16.5 0.3
Deferred income taxes (8.4) (17.5)
Non-cash lease expense 5.8 6.0
Other 3.0 1.5
Changes in operating assets and liabilities:    
Accounts receivable and related party accounts receivable (20.2) (34.0)
Contract assets (10.8) (1.6)
Prepaid expenses and other assets (5.7) (20.0)
Accounts payable (11.5) 5.0
Accrued compensation and benefits (16.1) (76.1)
Lease liabilities (8.9) (5.1)
Other liabilities 6.9 13.5
Customer liabilities and customer liabilities - related party (15.8) (15.2)
Net cash provided by (used in) operating activities 112.1 (65.5)
Investing activities    
Purchases of property, equipment, and software (48.7) (42.7)
Proceeds from disposal of assets 0.0 0.4
Other 1.5 0.0
Net cash used in investing activities (47.2) (890.0)
Financing activities    
Payment of debt issuance costs 0.0 (1.0)
Exercise of vested stock options 0.9 2.5
Purchase of treasury stock 0.0 (0.6)
Shares withheld for taxes (18.1) (25.1)
Other (0.1) (0.1)
Net cash (used in) provided by financing activities (52.1) 991.5
Effect of exchange rate changes in cash, cash equivalents and restricted cash 0.2 (2.6)
Net increase in cash, cash equivalents and restricted cash 13.0 33.4
Cash, cash equivalents and restricted cash, at beginning of period 110.1 130.1
Cash, cash equivalents and restricted cash, at end of period 123.1 163.5
Supplemental disclosures of cash flow information    
Property, equipment and software purchases not paid 29.4 24.6
Cloudmed    
Investing activities    
Acquisition of Cloudmed, net of cash acquired 0.0 (847.7)
Senior Term Loan    
Financing activities    
Issuance of senior secured debt, net of discount and issuance costs and Borrowings on revolver 0.0 1,016.6
Repayment of senior secured debt and Repayments on revolver (24.8) (8.8)
Senior Revolver    
Financing activities    
Issuance of senior secured debt, net of discount and issuance costs and Borrowings on revolver 30.0 30.0
Repayment of senior secured debt and Repayments on revolver (40.0) (20.0)
Payment of equity issuance costs $ 0.0 $ (2.0)
v3.23.2
Business Description and Basis of Presentation
6 Months Ended
Jun. 30, 2023
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Business Description and Basis of Presentation Business Description and Basis of Presentation
Business Description
R1 RCM Inc. (the “Company”) is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers. The Company assists healthcare providers in generating sustainable improvements in their operating margins and cash flows while also enhancing patient, physician, and staff satisfaction for its customers.
Basis of Presentation
The accompanying unaudited consolidated financial statements reflect the Company’s financial position as of June 30, 2023, the results of operations of the Company for the three and six months ended June 30, 2023 and 2022, and the cash flows of the Company for the six months ended June 30, 2023 and 2022. These financial statements include the accounts of R1 RCM Inc. and its wholly owned subsidiaries. All material intercompany amounts have been eliminated in consolidation. These financial statements have been prepared in accordance with generally accepted accounting principles in the United States (“GAAP”) for interim financial reporting and as required by the rules and regulations of the U.S. Securities and Exchange Commission (the “SEC”). Accordingly, certain information and footnote disclosures required for complete financial statements are not included herein. In the opinion of management, all adjustments, consisting of normal recurring adjustments, considered necessary for a fair presentation of the interim financial information, have been included. Operating results for the three and six months ended June 30, 2023 are not necessarily indicative of the results that may be expected for any other interim period or for the fiscal year ending December 31, 2023.
When preparing financial statements in conformity with GAAP, the Company makes a number of significant estimates, assumptions, and judgments in the preparation of the financial statements. Actual results could differ from those estimates. For a more complete discussion of the Company’s significant accounting policies and other information, the unaudited consolidated financial statements and notes thereto should be read in conjunction with the audited consolidated financial statements included in the Company’s Form 10-K for the year ended December 31, 2022, filed with the SEC on February 16, 2023 (the “2022 Form 10-K”).
Recently Issued Accounting Standards and Disclosures

In June 2022, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2022-03, Fair Value Measurement (Topic 820): Fair Value Measurement of Equity Securities Subject to Contractual Sale Restrictions (“ASU 2022-03”). ASU 2022-03 clarifies that a contractual sale restriction on an equity security should not be considered in measuring the security’s fair value. The Company will adopt ASU 2022-03 prospectively effective January 1, 2024 and is currently evaluating the impact of the standard on its consolidated financial statements.
v3.23.2
Acquisitions
6 Months Ended
Jun. 30, 2023
Business Combination and Asset Acquisition [Abstract]  
Acquisitions AcquisitionsAssets acquired and liabilities assumed in a business combination are recorded at their estimated fair value on the date of the acquisition. The difference between the purchase price amount and the net fair value of assets acquired and liabilities assumed is recognized as goodwill on the balance sheet if the purchase price exceeds the estimated net fair value or as a bargain purchase gain on the income statement if the purchase price is less than the estimated net fair value. The allocation of the purchase price may be modified up to one year after the acquisition date as more information is obtained about the fair value of assets acquired and liabilities assumed.
Prior Acquisitions

During 2022, the Company acquired all outstanding equity interests in Revint Holdings, LLC (“Cloudmed”), a provider of revenue intelligence solutions, in exchange for shares of the Company’s common stock and cash. The shares of common stock received by the Cloudmed sellers are subject to an 18-month lock-up period that expires on December 21, 2023. In addition, the Company replaced certain pre-acquisition awards held by certain Cloudmed sellers with restricted stock units (“RSUs”) of the Company.

The fair value of assets acquired and liabilities assumed is:
Purchase Price Allocation
Total purchase consideration$3,281.6 
Allocation of consideration to assets acquired and liabilities assumed:
Cash and cash equivalents$32.1 
Accounts receivable61.8 
Current portion of contract assets70.9 
Property, equipment and software5.0 
Operating lease right-of-use assets25.3 
Non-current portion of contract assets22.2 
Intangible assets1,366.5 
Goodwill2,092.8 
Other assets6.7 
Accounts payable(31.9)
Customer liabilities(2.8)
Accrued compensation and benefits(93.4)
Operating lease liabilities(25.4)
Deferred income tax liabilities(236.0)
Other liabilities(12.2)
Net assets acquired$3,281.6 

Measurement period adjustments

The Company had various measurement period adjustments due to additional information received since December 31, 2022. The significant adjustments included a reduction to deferred income tax liabilities and a corresponding decrease to goodwill of $9.4 million related to updated tax return information. The measurement period for the Cloudmed acquisition ended during the second quarter of 2023.

RevWorks

In 2020, the Company purchased certain assets relating to the RevWorks services business from Cerner Corporation. In accordance with the purchase agreement, the Company paid the first deferred payment of $12.5 million in the third quarter of 2021 and was required to make a second deferred payment of $12.5 million, which is included in other accrued expenses on the Consolidated Balance Sheet as of June 30, 2023.
The two deferred payments related to the RevWorks acquisition were contractual obligations of the Company; however, they were refundable, in whole or in part, to the Company if certain RevWorks customer revenue targets defined in the purchase agreement for the first two years following the acquisition were not achieved. Consistent with the contract requirements, the parties engaged in arbitration to finalize the remaining deferred payment and contingently refundable consideration amounts. The parties reached a settlement after June 30, 2023 regarding the deferred payment and contingently refundable consideration in amounts that are materially consistent with the amounts recorded by the Company at December 31, 2022.

Pro Forma Results

The following table summarizes, on a pro forma basis, the combined results of the Company as though the Cloudmed acquisition had occurred as of January 1, 2021. These pro forma results are not necessarily indicative of the actual consolidated results had the acquisition occurred as of that date or of the future consolidated operating results for any period. Pro forma results are:

Three Months Ended June 30, 2022Six Months Ended June 30, 2022
Net services revenue$494.5 $980.9 
Net income$19.5 $27.0 

Adjustments, net of the income tax effects, that were made to earnings related to (i) depreciation and amortization to reflect the fair value of identified assets acquired, (ii) share-based compensation expense for awards granted in connection with the acquisition, (iii) extinguishing Cloudmed’s debt and replacing it with the debt of the Company, and (iv) the timing of acquisition related costs.
v3.23.2
Revenue Recognition
6 Months Ended
Jun. 30, 2023
Revenue from Contract with Customer [Abstract]  
Revenue Recognition Revenue Recognition
Revenue is measured based on consideration specified in a contract with a customer, and presented net of any sales incentives and amounts collected on behalf of third parties. The Company recognizes revenue when it satisfies a performance obligation by transferring control over a service to a customer, which is typically over the contract term. Estimates of variable consideration are included in revenue to the extent that it is probable that a significant reversal of cumulative revenue will not occur once the uncertainty is resolved.

Disaggregation of Revenue

In the following table, revenue is disaggregated by source of revenue:

Three Months Ended June 30,Six Months Ended June 30,
2023202220232022
Net operating fees$357.8 $318.3 $718.8 $641.1 
Incentive fees30.8 29.9 54.4 60.1 
Modular and other (1)172.1 43.7 333.1 76.4 
Net services revenue$560.7 $391.9 $1,106.3 $777.6 

(1) Modular and other revenue primarily consists of $138.6 million and $264.4 million in fees related to Cloudmed service lines for the three and six months ended June 30, 2023, respectively. Fees related to revenue integrity solutions, practice management (“PM”) services, physician advisory services (“PAS”), and software subscription revenue are also included in modular and other revenue.
Contract Balances

The following table provides information about contract assets, net and contract liabilities from contracts with customers:

June 30, 2023December 31, 2022
Contract assets, net
Current$89.9 $83.9 
Non-current37.8 32.0 
Total contract assets, net$127.7 $115.9 
Contract liabilities
Current (1)$10.9 $9.7 
Non-current (2)17.6 18.7 
Total contract liabilities$28.5 $28.4 

(1) Current contract liabilities include $8.9 million and $7.6 million classified in the current portion of customer liabilities and $2.0 million and $2.1 million classified in the current portion of customer liabilities - related party as of June 30, 2023 and December 31, 2022, respectively.
(2) Non-current contract liabilities include $4.9 million and $5.0 million classified in the non-current portion of customer liabilities and $12.7 million and $13.7 million classified in the non-current portion of customer liabilities - related party as of June 30, 2023 and December 31, 2022, respectively.

The contract assets, net balance will increase or decrease based on the timing of invoices and recognition of revenue. Significant changes in the carrying amount of contract assets, net for the six months ended June 30, 2023 were as follows:

Contract Assets, net
Balance as of December 31, 2022
$115.9 
Revenue recognized182.6 
Amounts billed(169.8)
Other (1)(1.0)
Balance as of June 30, 2023
$127.7 

(1) Other primarily includes purchase price allocation adjustments and changes to the allowance for credit losses.

Contract Liabilities
Balance as of December 31, 2022
$(28.4)
Advanced billings - January 1, 2023 (1)(85.0)
Advanced billings recognized85.0 
Additions(8.9)
Revenue recognized8.8 
Balance as of June 30, 2023
$(28.5)

(1) The Company records advanced billings to contract liabilities and accounts receivable on the first day of the respective service period, which are earned during the year.
Transaction Price Allocated to the Remaining Performance Obligation

The following table includes estimated revenue expected to be recognized in the future related to performance obligations that are unsatisfied (or partially unsatisfied) at the end of the reporting period. The estimated revenue does not include amounts of variable consideration that are constrained.

Net operating feesIncentive fees
Remainder of 2023$47.5 $20.2 
202457.6 2.1 
202534.2 — 
20269.6 — 
20273.5 — 
20281.9 — 
Thereafter4.3 — 
Total$158.6 $22.3 
    
The amounts presented in the table above include variable fee estimates of the Company’s physician group revenue cycle management (“RCM”) services contracts, fixed fees, and forecasted incentive fees. Fixed fees are typically recognized ratably as the performance obligation is satisfied and forecasted incentive fees are measured cumulatively over the contractually defined performance period.

Estimates of revenue expected to be recognized in future periods exclude unexercised customer options to purchase services within the Company’s PAS contracts that do not represent material rights to the customer.
The Company does not disclose information about remaining performance obligations with an original expected duration of one year or less and has elected an exemption to the disclosure requirements related to estimate variable consideration and an exemption where the Company has a right to consideration from a customer in an amount that corresponds directly with the value to the customer of the entity’s performance completed to date.
v3.23.2
Accounts Receivable and Allowance for Credit Losses
6 Months Ended
Jun. 30, 2023
Receivables [Abstract]  
Accounts Receivable and Allowance for Credit Losses Accounts Receivable and Allowance for Credit Losses
Accounts receivable is comprised of invoiced and unbilled balances due from modular services and end-to-end RCM customers, which are presented net after considering cost reimbursements owed to end-to-end RCM customers.

The Company evaluates its accounts receivable for expected credit losses monthly. The Company maintains an estimated allowance for credit losses to reduce its accounts receivable to the amount that it believes will be collected. This allowance is based on the Company’s historical experience, the length of time a balance has been outstanding, and the Company’s assessment of each customer’s ability to pay, which is based on input from key Company personnel assigned to the customer, the status of ongoing operations with the customer, and business and industry factors, such as significant shifts in the healthcare environment that could impact the customer’s financial health.

The Company has presented the rollforward below on a consolidated basis as the currently expected credit losses for its large integrated healthcare system customers are not anticipated to be material.

Movements in the allowance for credit losses related to accounts receivable are as follows:
 Three Months Ended June 30,Six Months Ended June 30,
 2023202220232022
Beginning balance$16.1 $2.4 $15.2 $2.5 
Cumulative effect of Cloudmed ASC 326 adoption
— 1.8 — 1.8 
Provision (recoveries)15.5 0.3 16.6 0.3 
Write-offs— (0.1)(0.2)(0.2)
Ending balance (1)$31.6 $4.4 $31.6 $4.4 
(1) The 2023 balance includes an allowance for credit losses related to a physician customer of $21.7 million, which was increased by $11.6 million in the current quarter to fully reserve the outstanding accounts receivable exposure due to the announcement that the customer plans to cease operations.
v3.23.2
Debt
6 Months Ended
Jun. 30, 2023
Debt Disclosure [Abstract]  
Debt Debt
The carrying amounts of debt consist of the following:

June 30, 2023December 31, 2022
Senior Revolver (1)$90.0 $100.0 
Term A Loans1,189.1 1,211.4 
Term B Loan496.3 498.7 
Unamortized discount and issuance costs(21.3)(23.6)
Total debt1,754.1 1,786.5 
Less: Current maturities(62.6)(53.9)
Total long-term debt$1,691.5 $1,732.6 

(1) As of June 30, 2023, the Company had $90.0 million in borrowings, $1.2 million letters of credit outstanding, and $508.8 million of availability under the $600.0 million senior secured revolving credit facility (“Senior Revolver”).

Second Amended and Restated Senior Secured Credit Facilities

On June 21, 2022, the Company, R1 RCM Holdco Inc. (f/k/a R1 RCM Inc.), a wholly owned subsidiary of the Company, and certain other of the Company’s subsidiaries entered into a second amended and restated senior credit agreement (the “Second A&R Credit Agreement”) with Bank of America, N.A., as administrative agent, and the lenders named therein, governing the Company’s second amended and restated senior secured credit facilities (the “Senior Secured Credit Facilities”), consisting of the $691.3 million existing senior secured term loan A facility (the “Existing Term A Loan”), a $540.0 million senior secured incremental term loan A facility (the “Incremental Term A Loan,” and together with the Existing Term A Loan, the “Term A Loans”), a $500.0 million senior secured term loan B facility (the “Term B Loan,” and together with the Term A Loans, the “Senior Term Loans”), and the $600.0 million Senior Revolver. In conjunction with entering into the Second A&R Credit Agreement, the Company incurred $7.2 million and capitalized $6.4 million of debt issuance costs.

The interest rate as of June 30, 2023 was 7.35% for the Term A Loans and Senior Revolver and 8.10% for the Term B Loan.
The Second A&R Credit Agreement contains a number of financial and non-financial covenants. The Company was in compliance with all of the covenants in the Second A&R Credit Agreement as of June 30, 2023. The obligations under the Second A&R Credit Agreement are secured by a pledge of 100% of the capital stock of certain domestic subsidiaries owned by the Company and a security interest in substantially all of the Company’s tangible and intangible assets and the tangible and intangible assets of certain domestic subsidiaries.

Debt Maturities

Scheduled maturities of the Company’s long-term debt are summarized as follows:

Scheduled Maturities
Remainder of 2023$29.1 
202467.0 
202567.0 
2026708.3 
2027430.2 
20285.0 
Thereafter468.8 
Total$1,775.4 

For further details on the Second A&R Credit Agreement, refer to Note 10 of the audited consolidated financial statements included in the Company’s 2022 Form 10-K.
v3.23.2
Derivative Financial Instruments
6 Months Ended
Jun. 30, 2023
Derivative Instruments and Hedging Activities Disclosure [Abstract]  
Derivative Financial Instruments Derivative Financial Instruments
The Company utilizes cash flow hedges to manage its currency risk arising from its global business services centers. As of June 30, 2023, the Company had recorded $1.1 million of unrealized gains in accumulated other comprehensive income related to foreign currency hedges. The Company estimates that $1.1 million of gains reported in accumulated other comprehensive income are expected to be reclassified into earnings within the next six months.

The net gains (losses) reclassified into cost of services were as follows:

Three Months Ended June 30,Six Months Ended June 30,
2023202220232022
$0.5 $(0.1)$0.8 $0.1 

As of June 30, 2023, the Company’s foreign currency forward contracts had maturities extending no later than December 31, 2023, and had a total notional value of $61.2 million.

The Company also utilizes cash flow hedges to reduce variability in interest cash flows from its outstanding debt. As of June 30, 2023, the Company had recorded $16.5 million of unrealized gains in accumulated other comprehensive income related to interest rate swaps. The Company estimates that $11.1 million of gains reported in accumulated other comprehensive income are expected to be reclassified into earnings within the next twelve months.

The net gains (losses) reclassified into interest expense were as follows:
Three Months Ended June 30,Six Months Ended June 30,
2023202220232022
$2.5 $(0.2)$4.4 $(0.5)

As of June 30, 2023, the Company’s interest rate swaps extended no later than June 30, 2025, and had a total notional value of $500.0 million.

The location and fair value of derivative instruments designated as hedges in the Consolidated Balance Sheets as of June 30, 2023 and December 31, 2022 were as follows:

June 30, 2023December 31, 2022
Foreign currency forward contracts
Prepaid expenses and other current assets$1.1 $0.1 
Other accrued expenses— 0.5 
Total foreign current forward contracts$1.1 $0.6 
Interest rate swaps
Prepaid expenses and other current assets$11.1 $8.7 
Other assets5.4 5.0 
Other accrued expenses— — 
Total interest rate swaps$16.5 $13.7 

As of June 30, 2023 and December 31, 2022, the accumulated gain, net of tax, recognized in accumulated other comprehensive income (loss) was $13.1 million and $9.9 million, respectively.

The Company classifies cash flows from its derivative programs as cash flows from operating activities in the Consolidated Statements of Cash Flows. Fair values for derivative financial instruments are based on prices computed using third-party valuation models and are classified as Level 2 in accordance with the three-level hierarchy of fair value measurements.
On July 5, 2022, the Company and Sutter Health (“Sutter”) entered into a put right agreement regarding the potential purchase of a business that would expand the Company’s service capabilities. This agreement is effective through approximately the end of 2023 and allows Sutter to sell the business to the Company for $150.0 million, subject to the negotiation of a definitive agreement and the satisfaction of agreed upon closing conditions, including the requirement that the purchase price be deemed to be fair value at the time of the potential transaction. Assuming an agreement is reached for the Company to acquire the business, the Company and Sutter would also need to reach an agreement as to whether the purchase price would be paid in cash or shares of the Company’s common stock.
v3.23.2
Share-Based Compensation
6 Months Ended
Jun. 30, 2023
Share-Based Payment Arrangement [Abstract]  
Share-Based Compensation Share-Based Compensation The total share-based compensation expense relating to the Company’s stock options, RSUs, and performance-based restricted stock units (“PBRSUs”) that has been included in the Company’s Consolidated Statements of Operations and Comprehensive Income (Loss) were as follows:
 Three Months Ended June 30,Six Months Ended June 30,
 2023202220232022
Share-Based Compensation Expense Allocation Details:
Cost of services$12.8 $5.1 $19.7 $9.4 
Selling, general and administrative9.1 6.5 14.5 12.3 
Total share-based compensation expense (1)$21.9 $11.6 $34.2 $21.7 
Related tax benefits$4.7 $2.1 $7.3 $3.9 
(1) Included in the share-based compensation expense above is $1.9 million and $3.7 million of share-based compensation expense for the three and six months ended June 30, 2023, respectively, of CoyCo 2, L.P., a shareholder of the Company (“CoyCo 2”). This expense relates to equity awards held by certain Cloudmed employees that were modified as part of the Cloudmed acquisition into awards of CoyCo 2 and were granted for services that benefit the Company’s operations.
The Company accounts for forfeitures as they occur. Excess tax benefits and shortfalls for share-based payments are recognized in income tax expense and included in operating activities. The Company recognized the following income tax benefits from windfalls associated with vesting and exercises of equity awards:
Three Months Ended June 30,Six Months Ended June 30,
2023202220232022
$0.7 $2.4 $1.2 $4.9 
The Company uses the Black-Scholes option pricing model to estimate the fair value of its service-based options as of their grant dates. The volatility for the options was calculated based on an analysis of historical volatility. The Company assesses current performance on performance-based PBRSUs by reviewing historical performance to date, along with any adjustments which have been approved to the reported performance, and changes to the projections to determine the probable outcome of the awards. The current estimates are then compared to the scoring metrics and any necessary adjustments are reflected in the current period to update share-based compensation expense to the current performance expectations. A Monte Carlo simulation was used to estimate the fair value of the Unvested Units (as defined below), which are being amortized over a period of 4 years on a straight-line basis. The volatility for the Unvested Units was calculated based on an analysis of historical and implied volatility.
Stock options
A summary of the options activity during the six months ended June 30, 2023 is shown below:
OptionsWeighted-
Average
Exercise
Price
Outstanding at December 31, 20223,104,413 $3.38 
Granted— — 
Exercised(303,443)3.46 
Canceled/forfeited(45,865)2.59 
Expired— — 
Outstanding at June 30, 20232,755,105 $3.38 
Outstanding, vested and exercisable at June 30, 20232,755,105 $3.38 
Outstanding, vested and exercisable at December 31, 20223,080,069 $3.23 
Restricted stock units and performance-based restricted stock units    
A summary of the RSU and PBRSU activity during the six months ended June 30, 2023 is shown below:
Weighted-
Average Grant
Date Fair Value
RSUsPBRSUsRSUPBRSU
Outstanding and unvested at December 31, 20223,232,002 6,876,797 $19.07 $19.48 
Granted3,111,313 1,486,574 15.08 15.59 
Performance factor adjustment— 792,189 — 15.95 
Vested(833,843)(2,286,886)15.56 15.95 
Forfeited(232,708)(647,019)18.81 19.75 
Outstanding and unvested at June 30, 20235,276,764 6,221,655 $17.29 $19.37 
Shares surrendered for taxes for the six months ended June 30, 2023
302,902 903,658 
Cost of shares surrendered for taxes for the six months ended June 30, 2023 (in millions)
$4.8 $13.1 
Shares surrendered for taxes for the six months ended June 30, 2022
155,355 725,570 
Cost of shares surrendered for taxes for the six months ended June 30, 2022 (in millions)
$3.5 $18.7 
Upon consummation of the Cloudmed acquisition, outstanding restricted units of Cloudmed were replaced by an aggregate 1,536,220 RSUs of the Company. The Company also issued an aggregate of 3,173,184 inducement RSUs and PBRSUs to certain employees of Cloudmed under Nasdaq Listing Rule 5635(c)(4) pursuant to its 2022 Inducement Plan.

The Company’s RSU and PBRSU agreements allow employees to surrender to the Company shares of common stock upon vesting of their RSUs and PBRSUs in lieu of their payment of the required personal employment-related taxes. Shares surrendered for payment of personal employment-related taxes are held in treasury.
Outstanding PBRSUs vest upon satisfaction of both time-based and performance-based conditions. Depending on the award, performance condition targets may include cumulative adjusted EBITDA, end-to-end RCM agreement growth, modular sales revenue, or other specific performance factors. Depending on the percentage level at which the performance-based conditions are satisfied, the number of shares vesting could be between 0% and 200% of the number of PBRSUs originally granted. Based on the established targets, the maximum number of shares that could vest for all outstanding PBRSUs is 12,443,310.
v3.23.2
Other Expenses
6 Months Ended
Jun. 30, 2023
Other Income and Expenses [Abstract]  
Other Expenses Other Expenses
Other expenses are incurred in connection with acquisition and integration costs, various exit activities, transformation initiatives, and organizational changes to improve our business alignment and cost structure. The following table summarizes the other expenses recognized for the three and six months ended June 30, 2023 and 2022.
Three Months Ended June 30,Six Months Ended June 30,
 2023202220232022
Business acquisition costs (1)$2.0 $67.9 $2.1 $74.2 
Integration costs (2)8.1 9.1 23.9 9.5 
Technology transformation (3)3.7 — 7.3 — 
Strategic initiatives (4)6.4 2.5 10.8 2.8 
Global business services center expansion project in the Philippines (5)— 6.9 — 10.0 
Facility-exit charges (6)7.3 1.2 8.5 6.0 
Other (7)0.8 1.3 5.9 3.5 
Total other expenses$28.3 $88.9 $58.5 $106.0 
(1) Costs, including legal, consulting, and bank fees, that are directly related to the closing of business acquisitions and include changes to contingent consideration, if applicable.
(2) Costs reflect efforts to integrate acquisitions from a systems, processes, and people perspective and to achieve synergies expected from business acquisitions. Costs include consulting fees, IT vendor spend, severance, retention, and certain payroll costs.
(3) Costs relate to projects underway to create a new platform that consolidates the Cloudmed and R1 customer solutions and migrates them to a cloud environment to reduce onboarding costs and accelerate the delivery of value to the Company’s customers. These projects are expected to be completed in 2025. Certain costs incurred qualify for capitalization and have been recorded on the Consolidated Balance Sheet.
(4) Costs relate to performing portfolio and capital structure analyses and transactions and other business restructuring activities as part of the Company’s growth strategy. Costs include vendor spend, employee time and expenses spent on activities, severance, and retention amounts.
(5) Costs include legal and consulting fees related to the establishment of the Company’s inaugural global business services center in the Philippines as well as severance costs for personnel whose roles are being relocated. The entry into the Philippines was the first new organic global business services center country expansion by the Company in approximately 15 years. The Company completed the expansion project in 2022.
(6) As part of evaluating its footprint, the Company has exited certain leased facilities. Costs include asset impairment charges, early termination fees, and other costs related to exited leased facilities.
(7) For the three and six months ended June 30, 2023, other includes $1.3 million and $6.8 million, respectively, of expenses related to the Company’s ongoing litigation matters. For the three and six months ended June 30, 2022, other includes $0.7 million and $1.8 million, respectively, of expenses related to the Company’s ongoing litigation matters. For further details, refer to Note 11, Commitments and Contingencies.
v3.23.2
Income Taxes
6 Months Ended
Jun. 30, 2023
Income Tax Disclosure [Abstract]  
Income Taxes Income Taxes
Income tax provisions for interim periods are based on estimated annual income tax rates, adjusted to reflect the effects of any significant and infrequent or unusual items which are required to be discretely recognized within the current interim period. The effective tax rates in the periods presented are largely based upon the projected annual pre-tax earnings by jurisdiction and the allocation of certain expenses in various taxing jurisdictions where the Company conducts its business. These taxing jurisdictions apply a broad range of statutory income tax rates. The global intangible low-taxed income (“GILTI”) provisions impose taxes on foreign income in excess of a deemed return on tangible assets of foreign corporations. The Company elected to account for GILTI tax in the period in which it is incurred.

The Company recognized income tax expense for the three months ended March 31, 2023 and income tax benefit for the six months ended June 30, 2023 on the year-to-date pre-tax loss. The deviation from the federal statutory tax rate of 21% is primarily attributable to recognizing the provisions for taxes on foreign source income, state taxes, non-deductible expenses, and discrete items.

The Company recognized income tax expense for the three months ended March 31, 2022 and income tax benefit for the six months ended June 30, 2022 on the year-to-date pre-tax loss. The deviation from the federal statutory tax rate of 21% is primarily attributable to recognizing the provisions for state taxes, GILTI, non-deductible expenses, and discrete items.
The Company and its subsidiaries are subject to U.S. federal income tax as well as income tax of multiple state and foreign jurisdictions. U.S. federal income tax returns since 2019 are currently open for examination. State jurisdictions vary for open tax years. The statute of limitations for most states ranges from three to six years.
At December 31, 2022, the Company had gross deferred tax assets of $147.6 million, of which $50.0 million related to net operating loss (“NOL”) carryforwards. The Company expects to be profitable, allowing the Company to utilize its NOL carryforwards and other deferred tax assets.
v3.23.2
Earnings (Loss) Per Share
6 Months Ended
Jun. 30, 2023
Earnings Per Share [Abstract]  
Earnings (Loss) Per Share Earnings (Loss) Per Share
Basic net income (loss) per share is computed by dividing net income (loss) by the weighted average number of common shares outstanding during the period.
Diluted net income (loss) per share is calculated by adjusting the denominator used in the basic net income (loss) per share computation by potentially dilutive securities outstanding during the period plus, when their effect is dilutive, incremental shares consisting of shares subject to stock options and shares issuable upon vesting of RSUs and PBRSUs.
Basic and diluted net income (loss) per common share are calculated as follows:
Three Months Ended June 30,Six Months Ended June 30,
 2023202220232022
Net income (loss)$0.3 $(20.4)$0.6 $9.0 
Basic weighted-average common shares418,525,625 294,658,635 417,939,489 286,746,902 
Add: Effect of dilutive equity awards4,028,162 — 4,259,246 5,838,531 
Add: Effect of dilutive warrants32,691,820 — 31,898,919 35,583,805 
Diluted weighted average common shares455,245,607 294,658,635 454,097,654 328,169,238 
Net income (loss) per common share (basic)$— $(0.07)$— $0.03 
Net income (loss) per common share (diluted)$— $(0.07)$— $0.03 
Because of their anti-dilutive effect, 511,308 and 2,025,091 common share equivalents comprised of stock options, PBRSUs, and RSUs have been excluded from the diluted earnings per share calculation for the three and six months ended June 30, 2023, respectively.
For the three and six months ended June 30, 2022, 22,558,278 and 90,583 common share equivalents, respectively, were excluded from the diluted earnings per share calculation because of their anti-dilutive effect. Additionally, for the three months ended June 30, 2022, TCP-ASC ACHI Series LLLP’s (“TCP-ASC” or the “Investor”) and IHC Health Services, Inc.’s (“Intermountain”) exercisable warrants to acquire up to 40.5 million and 1.5 million shares, respectively, of the Company’s common stock were excluded from the diluted earnings per share calculation because they were anti-dilutive.
v3.23.2
Commitments and Contingencies
6 Months Ended
Jun. 30, 2023
Commitments and Contingencies Disclosure [Abstract]  
Commitments and Contingencies Commitments and Contingencies
Legal Proceedings

Other than as described below, the Company is not presently a party to any material litigation or regulatory proceeding and is not aware of any pending or threatened litigation or regulatory proceeding against the Company which, individually or in the aggregate, could have a material adverse effect on its business, operating results, financial condition or cash flows.

On April 13, 2021 and April 19, 2021, respectively, certain purported stockholders of the Company filed two complaints in the Delaware Court of Chancery regarding the Company’s January 15, 2021 recapitalization transaction with TCP-ASC. Both complaints allege that TCP-ASC, Ascension Health (“Ascension”), and TowerBrook Capital Partners (“TowerBrook”) controlled the Company and breached their fiduciary duties by using that alleged control to force the Company to overpay in redeeming TCP-ASC’s preferred stock as part of the recapitalization transaction. The plaintiffs seek an unspecified amount of damages against TCP-ASC, Ascension, and TowerBrook. The plaintiffs also allege that the Company and TCP-ASC entered into amendments to the Investor Rights Agreement that the plaintiffs contend contain provisions that are void under the Company’s charter, bylaws, and the Delaware General Corporation Law. The cases have since been consolidated into a single action.

On February 18, 2022, plaintiffs filed a supplement to their complaint, naming certain additional defendants and asserting additional claims related to the Company’s agreement to acquire Cloudmed, which was announced on January 10, 2022. The additional claims assert that: (i) TCP-ASC, Ascension, and TowerBrook, along with the Company’s directors (“Individual Defendants”), breached their fiduciary duties by causing the Company to enter into and approving the Cloudmed acquisition, respectively, which plaintiffs claim will perpetuate TCP-ASC’s, Ascension’s, and TowerBrook’s control over the Company and entrench the Individual Defendants by virtue of certain agreements entered into as part of the transaction, including a Second Amended Investor Rights Agreement with TCP-ASC (the “Seconded Amended Investor Rights Agreement”) and an Investor Rights Agreement with Cloudmed (the “Cloudmed Investor Rights Agreement”); and (ii) Cloudmed’s stockholders aided and abetted such breaches. Plaintiffs also allege that certain provisions in the Cloudmed Investor Rights Agreement and the Second Amended Investor Rights Agreement are void under the Company’s charter, bylaws, and the Delaware General Corporation law. The plaintiffs seek a declaratory judgment and damages, as well as attorneys’ fees and costs. Trial is scheduled for November 2023. The Company believes it has meritorious defenses to all claims against it and intends to vigorously defend itself against these claims.
In May 2016, the Company was served with a False Claims Act case brought by a former emergency department service associate who worked at a hospital of one of the Company’s customers, MedStar Inc.’s Washington Hospital Center (“WHC”), along with WHC and three other hospitals that were PAS customers and a place holder, John Doe hospital, representing all PAS customers (U.S. ex rel. Graziosi vs. Accretive Health, Inc. et. al.), and seeking money damages, False Claims Act penalties, and plaintiff’s attorneys’ fees. The Third Amended Complaint alleges that the Company’s PAS business violates the federal False Claims Act. The case was originally filed under seal in 2013 in the federal district court in Chicago and was presented to the U.S. Attorney in Chicago, and the U.S. Attorney declined to intervene. Both the Company’s and plaintiff’s motions for summary judgment were denied in December 2020, and the parties have completed damage and expert discovery. Additional dispositive motions are expected to extend into 2023, with trial, if necessary, likely to be scheduled in 2024. The Company believes it has meritorious defenses to all claims in the case and is vigorously defending itself against these claims.
v3.23.2
Related Party Transactions
6 Months Ended
Jun. 30, 2023
Related Party Transactions [Abstract]  
Related Party Transactions Related Party Transactions
This note encompasses transactions between Ascension and its affiliates, including AMITA Health, and the Company pursuant to the Master Professional Services Agreement, including all supplements, amendments, and other documents entered into in connection therewith. For further details on the Company’s agreements with Ascension, see Note 1 and Note 19 of the 2022 Form 10-K. In conjunction with the Cloudmed acquisition, New Mountain became a new related party. There were no material transactions with New Mountain subsequent to the Cloudmed acquisition.
Net services revenue from services provided to Ascension, as well as corresponding accounts receivable and customer liabilities are presented in the Consolidated Statements of Operations and Comprehensive Income (Loss) and the Consolidated Balance Sheets. Since Ascension is the Company’s largest customer, a significant percentage of the Company’s cost of services is associated with providing services to Ascension. However, due to the nature of the Company’s global business services and information technology operations, it is impracticable to assign the dollar amount associated with services provided to Ascension.
v3.23.2
Segments and Customer Concentrations
6 Months Ended
Jun. 30, 2023
Segment Reporting [Abstract]  
Segments and Customer Concentrations Segments and Customer Concentrations
The Company has determined that it has a single operating segment in accordance with the way that management operates and views the business. All of the Company’s significant operations are organized around the single business of providing management services of revenue cycle operations for U.S.-based healthcare providers. Accordingly, for purposes of segment disclosures, the Company has only one operating and reportable segment.
Customers comprising greater than 10% of net services revenue are as follows:
Three Months Ended June 30,
Six Months Ended June 30,
Customer Name2023202220232022
Ascension and its affiliates39 %57 %39 %57 %
Intermountain Healthcare10 %13 %11 %14 %
The loss of customers within the Ascension health system or Intermountain network could have a material adverse impact on the Company’s operations.
As of June 30, 2023 and December 31, 2022, the Company had a concentration of credit risk with Ascension, representing 7% and 10% of accounts receivable, respectively.
v3.23.2
Supplemental Financial Information
6 Months Ended
Jun. 30, 2023
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Supplemental Financial Information Supplemental Financial InformationThe following table summarizes the allocation of depreciation and amortization expense related to property, equipment and software between cost of services and selling, general and administrative expenses:
 Three Months Ended June 30,Six Months Ended June 30,
 2023202220232022
Cost of services$17.4 $12.8 $32.9 $24.3 
Selling, general and administrative0.2 0.2 0.6 0.5 
Total depreciation and amortization$17.6 $13.0 $33.5 $24.8 
Intangible asset amortization expense was $51.2 million and $101.3 million for the three and six months ended June 30, 2023, respectively, and $11.7 million and $18.8 million for the three and six months months ended June 30, 2022, respectively. Amortization expense for intangible assets is included in cost of services on the Company’s Consolidated Statements of Operations and Comprehensive Income (Loss).

Supplemental cash flow information related to leases are as follows:

Six Months Ended June 30,
20232022
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows for operating leases$12.4 $9.0 
Right-of-use assets obtained in exchange for operating lease obligations:4.7 65.6 
v3.23.2
Pay vs Performance Disclosure - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2023
Mar. 31, 2023
Jun. 30, 2022
Mar. 31, 2022
Jun. 30, 2023
Jun. 30, 2022
Pay vs Performance Disclosure            
Net income (loss) $ 0.3 $ 0.3 $ (20.4) $ 29.4 $ 0.6 $ 9.0
v3.23.2
Insider Trading Arrangements
3 Months Ended
Jun. 30, 2023
Trading Arrangements, by Individual  
Rule 10b5-1 Arrangement Adopted false
Non-Rule 10b5-1 Arrangement Adopted false
Rule 10b5-1 Arrangement Terminated false
Non-Rule 10b5-1 Arrangement Terminated false
v3.23.2
Business Description and Basis of Presentation (Policies)
6 Months Ended
Jun. 30, 2023
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Basis of Presentation
Basis of Presentation
The accompanying unaudited consolidated financial statements reflect the Company’s financial position as of June 30, 2023, the results of operations of the Company for the three and six months ended June 30, 2023 and 2022, and the cash flows of the Company for the six months ended June 30, 2023 and 2022. These financial statements include the accounts of R1 RCM Inc. and its wholly owned subsidiaries. All material intercompany amounts have been eliminated in consolidation. These financial statements have been prepared in accordance with generally accepted accounting principles in the United States (“GAAP”) for interim financial reporting and as required by the rules and regulations of the U.S. Securities and Exchange Commission (the “SEC”). Accordingly, certain information and footnote disclosures required for complete financial statements are not included herein. In the opinion of management, all adjustments, consisting of normal recurring adjustments, considered necessary for a fair presentation of the interim financial information, have been included. Operating results for the three and six months ended June 30, 2023 are not necessarily indicative of the results that may be expected for any other interim period or for the fiscal year ending December 31, 2023.
When preparing financial statements in conformity with GAAP, the Company makes a number of significant estimates, assumptions, and judgments in the preparation of the financial statements. Actual results could differ from those estimates.
Recently Issued Accounting Standards and Disclosures
Recently Issued Accounting Standards and Disclosures

In June 2022, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2022-03, Fair Value Measurement (Topic 820): Fair Value Measurement of Equity Securities Subject to Contractual Sale Restrictions (“ASU 2022-03”). ASU 2022-03 clarifies that a contractual sale restriction on an equity security should not be considered in measuring the security’s fair value. The Company will adopt ASU 2022-03 prospectively effective January 1, 2024 and is currently evaluating the impact of the standard on its consolidated financial statements.
Revenue Recognition Revenue RecognitionRevenue is measured based on consideration specified in a contract with a customer, and presented net of any sales incentives and amounts collected on behalf of third parties. The Company recognizes revenue when it satisfies a performance obligation by transferring control over a service to a customer, which is typically over the contract term. Estimates of variable consideration are included in revenue to the extent that it is probable that a significant reversal of cumulative revenue will not occur once the uncertainty is resolved.
v3.23.2
Acquisitions (Tables)
6 Months Ended
Jun. 30, 2023
Business Combination and Asset Acquisition [Abstract]  
Schedule of Fair Value of Total Consideration Paid and Schedule of Acquisitions
The fair value of assets acquired and liabilities assumed is:
Purchase Price Allocation
Total purchase consideration$3,281.6 
Allocation of consideration to assets acquired and liabilities assumed:
Cash and cash equivalents$32.1 
Accounts receivable61.8 
Current portion of contract assets70.9 
Property, equipment and software5.0 
Operating lease right-of-use assets25.3 
Non-current portion of contract assets22.2 
Intangible assets1,366.5 
Goodwill2,092.8 
Other assets6.7 
Accounts payable(31.9)
Customer liabilities(2.8)
Accrued compensation and benefits(93.4)
Operating lease liabilities(25.4)
Deferred income tax liabilities(236.0)
Other liabilities(12.2)
Net assets acquired$3,281.6 
Schedule of Fair Value of Assets Acquired and Liabilities Assumed
The fair value of assets acquired and liabilities assumed is:
Purchase Price Allocation
Total purchase consideration$3,281.6 
Allocation of consideration to assets acquired and liabilities assumed:
Cash and cash equivalents$32.1 
Accounts receivable61.8 
Current portion of contract assets70.9 
Property, equipment and software5.0 
Operating lease right-of-use assets25.3 
Non-current portion of contract assets22.2 
Intangible assets1,366.5 
Goodwill2,092.8 
Other assets6.7 
Accounts payable(31.9)
Customer liabilities(2.8)
Accrued compensation and benefits(93.4)
Operating lease liabilities(25.4)
Deferred income tax liabilities(236.0)
Other liabilities(12.2)
Net assets acquired$3,281.6 
Schedule of Pro Forma Results
The following table summarizes, on a pro forma basis, the combined results of the Company as though the Cloudmed acquisition had occurred as of January 1, 2021. These pro forma results are not necessarily indicative of the actual consolidated results had the acquisition occurred as of that date or of the future consolidated operating results for any period. Pro forma results are:

Three Months Ended June 30, 2022Six Months Ended June 30, 2022
Net services revenue$494.5 $980.9 
Net income$19.5 $27.0 
v3.23.2
Revenue Recognition (Tables)
6 Months Ended
Jun. 30, 2023
Revenue from Contract with Customer [Abstract]  
Schedule of Disaggregated Revenue By Source
In the following table, revenue is disaggregated by source of revenue:

Three Months Ended June 30,Six Months Ended June 30,
2023202220232022
Net operating fees$357.8 $318.3 $718.8 $641.1 
Incentive fees30.8 29.9 54.4 60.1 
Modular and other (1)172.1 43.7 333.1 76.4 
Net services revenue$560.7 $391.9 $1,106.3 $777.6 

(1) Modular and other revenue primarily consists of $138.6 million and $264.4 million in fees related to Cloudmed service lines for the three and six months ended June 30, 2023, respectively. Fees related to revenue integrity solutions, practice management (“PM”) services, physician advisory services (“PAS”), and software subscription revenue are also included in modular and other revenue.
Schedule of Contract Assets and Contract Liabilities
The following table provides information about contract assets, net and contract liabilities from contracts with customers:

June 30, 2023December 31, 2022
Contract assets, net
Current$89.9 $83.9 
Non-current37.8 32.0 
Total contract assets, net$127.7 $115.9 
Contract liabilities
Current (1)$10.9 $9.7 
Non-current (2)17.6 18.7 
Total contract liabilities$28.5 $28.4 

(1) Current contract liabilities include $8.9 million and $7.6 million classified in the current portion of customer liabilities and $2.0 million and $2.1 million classified in the current portion of customer liabilities - related party as of June 30, 2023 and December 31, 2022, respectively.
(2) Non-current contract liabilities include $4.9 million and $5.0 million classified in the non-current portion of customer liabilities and $12.7 million and $13.7 million classified in the non-current portion of customer liabilities - related party as of June 30, 2023 and December 31, 2022, respectively.

The contract assets, net balance will increase or decrease based on the timing of invoices and recognition of revenue. Significant changes in the carrying amount of contract assets, net for the six months ended June 30, 2023 were as follows:

Contract Assets, net
Balance as of December 31, 2022
$115.9 
Revenue recognized182.6 
Amounts billed(169.8)
Other (1)(1.0)
Balance as of June 30, 2023
$127.7 

(1) Other primarily includes purchase price allocation adjustments and changes to the allowance for credit losses.

Contract Liabilities
Balance as of December 31, 2022
$(28.4)
Advanced billings - January 1, 2023 (1)(85.0)
Advanced billings recognized85.0 
Additions(8.9)
Revenue recognized8.8 
Balance as of June 30, 2023
$(28.5)

(1) The Company records advanced billings to contract liabilities and accounts receivable on the first day of the respective service period, which are earned during the year.
Schedule of Transaction Price Allocated to the Remaining Performance Obligation
The following table includes estimated revenue expected to be recognized in the future related to performance obligations that are unsatisfied (or partially unsatisfied) at the end of the reporting period. The estimated revenue does not include amounts of variable consideration that are constrained.

Net operating feesIncentive fees
Remainder of 2023$47.5 $20.2 
202457.6 2.1 
202534.2 — 
20269.6 — 
20273.5 — 
20281.9 — 
Thereafter4.3 — 
Total$158.6 $22.3 
v3.23.2
Accounts Receivable and Allowance for Credit Losses (Tables)
6 Months Ended
Jun. 30, 2023
Receivables [Abstract]  
Schedule of Allowance for Credit Losses Movements in the allowance for credit losses related to accounts receivable are as follows:
 Three Months Ended June 30,Six Months Ended June 30,
 2023202220232022
Beginning balance$16.1 $2.4 $15.2 $2.5 
Cumulative effect of Cloudmed ASC 326 adoption
— 1.8 — 1.8 
Provision (recoveries)15.5 0.3 16.6 0.3 
Write-offs— (0.1)(0.2)(0.2)
Ending balance (1)$31.6 $4.4 $31.6 $4.4 
(1) The 2023 balance includes an allowance for credit losses related to a physician customer of $21.7 million, which was increased by $11.6 million in the current quarter to fully reserve the outstanding accounts receivable exposure due to the announcement that the customer plans to cease operations.
v3.23.2
Debt (Tables)
6 Months Ended
Jun. 30, 2023
Debt Disclosure [Abstract]  
Schedule of Carrying Values Long-Term Debt
The carrying amounts of debt consist of the following:

June 30, 2023December 31, 2022
Senior Revolver (1)$90.0 $100.0 
Term A Loans1,189.1 1,211.4 
Term B Loan496.3 498.7 
Unamortized discount and issuance costs(21.3)(23.6)
Total debt1,754.1 1,786.5 
Less: Current maturities(62.6)(53.9)
Total long-term debt$1,691.5 $1,732.6 

(1) As of June 30, 2023, the Company had $90.0 million in borrowings, $1.2 million letters of credit outstanding, and $508.8 million of availability under the $600.0 million senior secured revolving credit facility (“Senior Revolver”).
Scheduled Maturities of Long-term Debt
Scheduled maturities of the Company’s long-term debt are summarized as follows:

Scheduled Maturities
Remainder of 2023$29.1 
202467.0 
202567.0 
2026708.3 
2027430.2 
20285.0 
Thereafter468.8 
Total$1,775.4 
v3.23.2
Derivative Instruments and Hedging Activities (Tables)
6 Months Ended
Jun. 30, 2023
Derivative Instruments and Hedging Activities Disclosure [Abstract]  
Derivative Instruments, Gain (Loss)
The net gains (losses) reclassified into cost of services were as follows:

Three Months Ended June 30,Six Months Ended June 30,
2023202220232022
$0.5 $(0.1)$0.8 $0.1 
The net gains (losses) reclassified into interest expense were as follows:
Three Months Ended June 30,Six Months Ended June 30,
2023202220232022
$2.5 $(0.2)$4.4 $(0.5)
Schedule of Derivatives Instruments Statements of Financial Performance and Financial Position, Location
The location and fair value of derivative instruments designated as hedges in the Consolidated Balance Sheets as of June 30, 2023 and December 31, 2022 were as follows:

June 30, 2023December 31, 2022
Foreign currency forward contracts
Prepaid expenses and other current assets$1.1 $0.1 
Other accrued expenses— 0.5 
Total foreign current forward contracts$1.1 $0.6 
Interest rate swaps
Prepaid expenses and other current assets$11.1 $8.7 
Other assets5.4 5.0 
Other accrued expenses— — 
Total interest rate swaps$16.5 $13.7 
v3.23.2
Share-Based Compensation (Tables)
6 Months Ended
Jun. 30, 2023
Share-Based Payment Arrangement [Abstract]  
Schedule of Share-based Compensation Expense The total share-based compensation expense relating to the Company’s stock options, RSUs, and performance-based restricted stock units (“PBRSUs”) that has been included in the Company’s Consolidated Statements of Operations and Comprehensive Income (Loss) were as follows:
 Three Months Ended June 30,Six Months Ended June 30,
 2023202220232022
Share-Based Compensation Expense Allocation Details:
Cost of services$12.8 $5.1 $19.7 $9.4 
Selling, general and administrative9.1 6.5 14.5 12.3 
Total share-based compensation expense (1)$21.9 $11.6 $34.2 $21.7 
Related tax benefits$4.7 $2.1 $7.3 $3.9 
(1) Included in the share-based compensation expense above is $1.9 million and $3.7 million of share-based compensation expense for the three and six months ended June 30, 2023, respectively, of CoyCo 2, L.P., a shareholder of the Company (“CoyCo 2”). This expense relates to equity awards held by certain Cloudmed employees that were modified as part of the Cloudmed acquisition into awards of CoyCo 2 and were granted for services that benefit the Company’s operations.
Schedule of Income Tax Benefits The Company recognized the following income tax benefits from windfalls associated with vesting and exercises of equity awards:
Three Months Ended June 30,Six Months Ended June 30,
2023202220232022
$0.7 $2.4 $1.2 $4.9 
Schedule of Stock Options Activity A summary of the options activity during the six months ended June 30, 2023 is shown below:
OptionsWeighted-
Average
Exercise
Price
Outstanding at December 31, 20223,104,413 $3.38 
Granted— — 
Exercised(303,443)3.46 
Canceled/forfeited(45,865)2.59 
Expired— — 
Outstanding at June 30, 20232,755,105 $3.38 
Outstanding, vested and exercisable at June 30, 20232,755,105 $3.38 
Outstanding, vested and exercisable at December 31, 20223,080,069 $3.23 
Schedule of Non-Options Awards Activity
A summary of the RSU and PBRSU activity during the six months ended June 30, 2023 is shown below:
Weighted-
Average Grant
Date Fair Value
RSUsPBRSUsRSUPBRSU
Outstanding and unvested at December 31, 20223,232,002 6,876,797 $19.07 $19.48 
Granted3,111,313 1,486,574 15.08 15.59 
Performance factor adjustment— 792,189 — 15.95 
Vested(833,843)(2,286,886)15.56 15.95 
Forfeited(232,708)(647,019)18.81 19.75 
Outstanding and unvested at June 30, 20235,276,764 6,221,655 $17.29 $19.37 
Shares surrendered for taxes for the six months ended June 30, 2023
302,902 903,658 
Cost of shares surrendered for taxes for the six months ended June 30, 2023 (in millions)
$4.8 $13.1 
Shares surrendered for taxes for the six months ended June 30, 2022
155,355 725,570 
Cost of shares surrendered for taxes for the six months ended June 30, 2022 (in millions)
$3.5 $18.7 
v3.23.2
Other Expenses (Tables)
6 Months Ended
Jun. 30, 2023
Other Income and Expenses [Abstract]  
Schedule of Other Expenses The following table summarizes the other expenses recognized for the three and six months ended June 30, 2023 and 2022.
Three Months Ended June 30,Six Months Ended June 30,
 2023202220232022
Business acquisition costs (1)$2.0 $67.9 $2.1 $74.2 
Integration costs (2)8.1 9.1 23.9 9.5 
Technology transformation (3)3.7 — 7.3 — 
Strategic initiatives (4)6.4 2.5 10.8 2.8 
Global business services center expansion project in the Philippines (5)— 6.9 — 10.0 
Facility-exit charges (6)7.3 1.2 8.5 6.0 
Other (7)0.8 1.3 5.9 3.5 
Total other expenses$28.3 $88.9 $58.5 $106.0 
(1) Costs, including legal, consulting, and bank fees, that are directly related to the closing of business acquisitions and include changes to contingent consideration, if applicable.
(2) Costs reflect efforts to integrate acquisitions from a systems, processes, and people perspective and to achieve synergies expected from business acquisitions. Costs include consulting fees, IT vendor spend, severance, retention, and certain payroll costs.
(3) Costs relate to projects underway to create a new platform that consolidates the Cloudmed and R1 customer solutions and migrates them to a cloud environment to reduce onboarding costs and accelerate the delivery of value to the Company’s customers. These projects are expected to be completed in 2025. Certain costs incurred qualify for capitalization and have been recorded on the Consolidated Balance Sheet.
(4) Costs relate to performing portfolio and capital structure analyses and transactions and other business restructuring activities as part of the Company’s growth strategy. Costs include vendor spend, employee time and expenses spent on activities, severance, and retention amounts.
(5) Costs include legal and consulting fees related to the establishment of the Company’s inaugural global business services center in the Philippines as well as severance costs for personnel whose roles are being relocated. The entry into the Philippines was the first new organic global business services center country expansion by the Company in approximately 15 years. The Company completed the expansion project in 2022.
(6) As part of evaluating its footprint, the Company has exited certain leased facilities. Costs include asset impairment charges, early termination fees, and other costs related to exited leased facilities.
(7) For the three and six months ended June 30, 2023, other includes $1.3 million and $6.8 million, respectively, of expenses related to the Company’s ongoing litigation matters. For the three and six months ended June 30, 2022, other includes $0.7 million and $1.8 million, respectively, of expenses related to the Company’s ongoing litigation matters. For further details, refer to Note 11, Commitments and Contingencies.
v3.23.2
Earnings (Loss) Per Share (Tables)
6 Months Ended
Jun. 30, 2023
Earnings Per Share [Abstract]  
Schedule of Basic and Diluted Net Income (Loss) Per Common Share
Basic and diluted net income (loss) per common share are calculated as follows:
Three Months Ended June 30,Six Months Ended June 30,
 2023202220232022
Net income (loss)$0.3 $(20.4)$0.6 $9.0 
Basic weighted-average common shares418,525,625 294,658,635 417,939,489 286,746,902 
Add: Effect of dilutive equity awards4,028,162 — 4,259,246 5,838,531 
Add: Effect of dilutive warrants32,691,820 — 31,898,919 35,583,805 
Diluted weighted average common shares455,245,607 294,658,635 454,097,654 328,169,238 
Net income (loss) per common share (basic)$— $(0.07)$— $0.03 
Net income (loss) per common share (diluted)$— $(0.07)$— $0.03 
v3.23.2
Segments and Customer Concentrations (Tables)
6 Months Ended
Jun. 30, 2023
Segment Reporting [Abstract]  
Schedule of Customer Concentration, Net Services Revenue
Customers comprising greater than 10% of net services revenue are as follows:
Three Months Ended June 30,
Six Months Ended June 30,
Customer Name2023202220232022
Ascension and its affiliates39 %57 %39 %57 %
Intermountain Healthcare10 %13 %11 %14 %
v3.23.2
Supplemental Financial Information (Tables)
6 Months Ended
Jun. 30, 2023
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Summary Depreciation and Amortization Expense The following table summarizes the allocation of depreciation and amortization expense related to property, equipment and software between cost of services and selling, general and administrative expenses:
 Three Months Ended June 30,Six Months Ended June 30,
 2023202220232022
Cost of services$17.4 $12.8 $32.9 $24.3 
Selling, general and administrative0.2 0.2 0.6 0.5 
Total depreciation and amortization$17.6 $13.0 $33.5 $24.8 
Schedule of Cash Flow, Supplemental Cash Flow Information
Supplemental cash flow information related to leases are as follows:

Six Months Ended June 30,
20232022
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows for operating leases$12.4 $9.0 
Right-of-use assets obtained in exchange for operating lease obligations:4.7 65.6 
v3.23.2
Acquisitions - Narrative (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended 7 Months Ended 12 Months Ended
Sep. 30, 2021
Jun. 30, 2023
Jun. 30, 2023
Dec. 31, 2022
Jun. 21, 2022
Cloudmed          
Business Acquisition [Line Items]          
Decrease in deferred income tax liability     $ 9.4    
Decrease in goodwill     $ 9.4    
Accounts receivable         $ 61.8
RevWorks          
Business Acquisition [Line Items]          
Payments to acquire business $ 12.5 $ 12.5      
Payments to acquire business, number of payments, refund period, if circumstances met   2 years      
Cloudmed | Cloudmed          
Business Acquisition [Line Items]          
Lock-up period       18 months  
v3.23.2
Acquisitions - Fair Value of Assets Acquired and Liabilities Assumed (Details) - USD ($)
$ in Millions
Jun. 21, 2022
Jun. 30, 2023
Dec. 31, 2022
Allocation of consideration to assets acquired and liabilities assumed:      
Goodwill   $ 2,647.4 $ 2,658.2
Cloudmed      
Business Combination, Recognized Identifiable Assets Acquired, Goodwill, and Liabilities Assumed, Net [Abstract]      
Total purchase consideration $ 3,281.6    
Allocation of consideration to assets acquired and liabilities assumed:      
Cash and cash equivalents 32.1    
Accounts receivable 61.8    
Current portion of contract assets 70.9    
Property, equipment and software 5.0    
Operating lease right-of-use assets 25.3    
Non-current portion of contract assets 22.2    
Intangible assets 1,366.5    
Goodwill 2,092.8    
Other assets 6.7    
Accounts payable (31.9)    
Customer liabilities (2.8)    
Accrued compensation and benefits (93.4)    
Operating lease liabilities (25.4)    
Deferred income tax liabilities (236.0)    
Other liabilities (12.2)    
Net assets acquired $ 3,281.6    
v3.23.2
Acquisitions - Pro Forma Results (Details) - Cloudmed - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2022
Jun. 30, 2022
Business Acquisition [Line Items]    
Net services revenue $ 494.5 $ 980.9
Net income $ 19.5 $ 27.0
v3.23.2
Revenue Recognition - Schedule of Disaggregated Revenue by Source (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2023
Jun. 30, 2022
Jun. 30, 2023
Jun. 30, 2022
Disaggregation of Revenue [Line Items]        
Net services revenue $ 560.7 $ 391.9 $ 1,106.3 $ 777.6
Cloudmed        
Disaggregation of Revenue [Line Items]        
Net services revenue 138.6   264.4  
Net operating fees        
Disaggregation of Revenue [Line Items]        
Net services revenue 357.8 318.3 718.8 641.1
Incentive fees        
Disaggregation of Revenue [Line Items]        
Net services revenue 30.8 29.9 54.4 60.1
Modular and other        
Disaggregation of Revenue [Line Items]        
Net services revenue $ 172.1 $ 43.7 $ 333.1 $ 76.4
v3.23.2
Revenue Recognition - Schedule of Contract Balances (Details) - USD ($)
$ in Millions
Jun. 30, 2023
Dec. 31, 2022
Contract assets, net    
Current $ 89.9 $ 83.9
Non-current 37.8 32.0
Total contract assets, net 127.7 115.9
Contract liabilities    
Current 10.9 9.7
Non-current 17.6 18.7
Total contract liabilities 28.5 28.4
Current portion of customer liabilities 8.9 7.6
Non-current portion of customer liabilities 4.9 5.0
Investor    
Contract liabilities    
Current portion of customer liabilities 2.0 2.1
Non-current portion of customer liabilities $ 12.7 $ 13.7
v3.23.2
Revenue Recognition - Changes to Contract Assets (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2023
Jun. 30, 2023
Contract with Customer, Asset [Roll Forward]    
Balance as of December 31, 2022   $ 115.9
Revenue recognized   182.6
Amounts billed   (169.8)
Other   (1.0)
Balance as of June 30, 2023 $ 127.7 127.7
Contract with Customer, Liabilities [Roll Forward]    
Balance as of December 31, 2022   (28.4)
Advanced billings (85.0)  
Advanced billings recognized 85.0  
Additions (8.9)  
Revenue recognized 8.8  
Balance as of June 30, 2023 $ (28.5) $ (28.5)
v3.23.2
Revenue Recognition - Transaction Price Allocated to the Remaining Performance Obligation (Details)
$ in Millions
Jun. 30, 2023
USD ($)
Net operating fees  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]  
Revenue expected to be recognized in the future related to unsatisfied performance obligations, amount $ 158.6
Incentive fees  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]  
Revenue expected to be recognized in the future related to unsatisfied performance obligations, amount $ 22.3
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2023-07-01  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]  
Revenue expected to be recognized in the future related to unsatisfied performance obligations, period 6 months
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2023-07-01 | Net operating fees  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]  
Revenue expected to be recognized in the future related to unsatisfied performance obligations, amount $ 47.5
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2023-07-01 | Incentive fees  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]  
Revenue expected to be recognized in the future related to unsatisfied performance obligations, amount $ 20.2
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2024-01-01  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]  
Revenue expected to be recognized in the future related to unsatisfied performance obligations, period 1 year
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2024-01-01 | Net operating fees  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]  
Revenue expected to be recognized in the future related to unsatisfied performance obligations, amount $ 57.6
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2024-01-01 | Incentive fees  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]  
Revenue expected to be recognized in the future related to unsatisfied performance obligations, amount $ 2.1
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2025-01-01  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]  
Revenue expected to be recognized in the future related to unsatisfied performance obligations, period 1 year
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2025-01-01 | Net operating fees  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]  
Revenue expected to be recognized in the future related to unsatisfied performance obligations, amount $ 34.2
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2025-01-01 | Incentive fees  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]  
Revenue expected to be recognized in the future related to unsatisfied performance obligations, amount $ 0.0
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2026-01-01  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]  
Revenue expected to be recognized in the future related to unsatisfied performance obligations, period 1 year
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2026-01-01 | Net operating fees  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]  
Revenue expected to be recognized in the future related to unsatisfied performance obligations, amount $ 9.6
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2026-01-01 | Incentive fees  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]  
Revenue expected to be recognized in the future related to unsatisfied performance obligations, amount $ 0.0
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2027-01-01  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]  
Revenue expected to be recognized in the future related to unsatisfied performance obligations, period 1 year
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2027-01-01 | Net operating fees  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]  
Revenue expected to be recognized in the future related to unsatisfied performance obligations, amount $ 3.5
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2027-01-01 | Incentive fees  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]  
Revenue expected to be recognized in the future related to unsatisfied performance obligations, amount $ 0.0
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2028-01-01  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]  
Revenue expected to be recognized in the future related to unsatisfied performance obligations, period 1 year
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2028-01-01 | Net operating fees  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]  
Revenue expected to be recognized in the future related to unsatisfied performance obligations, amount $ 1.9
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2028-01-01 | Incentive fees  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]  
Revenue expected to be recognized in the future related to unsatisfied performance obligations, amount $ 0.0
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2029-01-01  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]  
Revenue expected to be recognized in the future related to unsatisfied performance obligations, period
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2029-01-01 | Net operating fees  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]  
Revenue expected to be recognized in the future related to unsatisfied performance obligations, amount $ 4.3
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2029-01-01 | Incentive fees  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]  
Revenue expected to be recognized in the future related to unsatisfied performance obligations, amount $ 0.0
v3.23.2
Accounts Receivable and Allowance for Credit Losses - Rollforward (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2023
Jun. 30, 2022
Jun. 30, 2023
Jun. 30, 2022
Accounts Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance $ 16.1 $ 2.4 $ 15.2 $ 2.5
Provision (recoveries) 15.5 0.3 16.6 0.3
Write-offs 0.0 (0.1) (0.2) (0.2)
Ending balance 31.6 4.4 31.6 4.4
Increase in allowance 15.5 0.3 16.6 0.3
Increase in allowance for uncollectible amounts     11.6  
ASC 326 | Cloudmed        
Accounts Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance $ 0.0 $ 1.8 0.0 $ 1.8
Physician Customer        
Accounts Receivable, Allowance for Credit Loss [Roll Forward]        
Provision (recoveries)     21.7  
Increase in allowance     $ 21.7  
v3.23.2
Debt - Carrying Amounts of Debt (Details) - USD ($)
Jun. 30, 2023
Dec. 31, 2022
Jun. 21, 2022
Debt Instrument [Line Items]      
Long-term debt $ 1,775,400,000    
Unamortized discount and issuance costs (21,300,000) $ (23,600,000)  
Total debt 1,754,100,000 1,786,500,000  
Less: Current maturities (62,600,000) (53,900,000)  
Total long-term debt 1,691,500,000 1,732,600,000  
Line of Credit | Senior Revolver      
Debt Instrument [Line Items]      
Long-term debt 90,000,000 100,000,000.0  
Borrowing availability 508,800,000    
Line of Credit | Senior Revolver | Second A&R Credit Agreement      
Debt Instrument [Line Items]      
Credit agreement, maximum borrowing capacity     $ 600,000,000
Line of Credit | Term A Loans      
Debt Instrument [Line Items]      
Long-term debt 1,189,100,000 1,211,400,000  
Line of Credit | Term B Loan      
Debt Instrument [Line Items]      
Long-term debt 496,300,000 $ 498,700,000  
Line of Credit | Term B Loan | Second A&R Credit Agreement      
Debt Instrument [Line Items]      
Credit agreement, maximum borrowing capacity     $ 500,000,000
Line of Credit | Letters of Credit      
Debt Instrument [Line Items]      
Long-term debt $ 1,200,000    
v3.23.2
Debt - Narrative (Details) - Line of Credit - Second A&R Credit Agreement - USD ($)
Jun. 30, 2023
Jun. 21, 2022
Debt Instrument [Line Items]    
Debt covenant, secured obligation pledged, capital stock of certain domestic subsidiaries, percent   100.00%
Term A Loans    
Debt Instrument [Line Items]    
Interest rate (as a percent) 7.35%  
Existing Term A Loan    
Debt Instrument [Line Items]    
Credit agreement, maximum borrowing capacity   $ 691,300,000
Incremental Term A Loan    
Debt Instrument [Line Items]    
Credit agreement, maximum borrowing capacity   540,000,000
Term B Loan    
Debt Instrument [Line Items]    
Credit agreement, maximum borrowing capacity   500,000,000
Interest rate (as a percent) 8.10%  
Senior Revolver    
Debt Instrument [Line Items]    
Credit agreement, maximum borrowing capacity   600,000,000
Debt issuance costs incurred   7,200,000
Debt issuance costs, capitalized   $ 6,400,000
v3.23.2
Debt - Scheduled Maturities of Long-Term Debt (Details)
$ in Millions
Jun. 30, 2023
USD ($)
Debt Disclosure [Abstract]  
Remainder of 2023 $ 29.1
2024 67.0
2025 67.0
2026 708.3
2027 430.2
2028 5.0
Thereafter 468.8
Total $ 1,775.4
v3.23.2
Derivative Financial Instruments - Narrative (Details) - USD ($)
6 Months Ended 12 Months Ended
Jul. 05, 2022
Jun. 30, 2023
Dec. 31, 2022
Derivative [Line Items]      
Accumulated gain, net of tax, recognized in other comprehensive loss   $ 13,100,000 $ 9,900,000
Third Party      
Derivative [Line Items]      
Potential business combination, expected purchase price $ 150,000,000    
Designated as Hedging Instrument | Cash Flow Hedging | Foreign Currency Hedges      
Derivative [Line Items]      
Unrealized gains reported in accumulated other comprehensive loss   1,100,000  
Gains to be reclassified within next 12 months   1,100,000  
Notional amount   61,200,000  
Designated as Hedging Instrument | Cash Flow Hedging | Interest rate swaps      
Derivative [Line Items]      
Unrealized gains reported in accumulated other comprehensive loss   16,500,000  
Gains to be reclassified within next 12 months   11,100,000  
Notional amount   $ 500,000,000  
v3.23.2
Derivative Financial Instruments - Schedule of Derivative Gain (Loss) (Details) - Cash Flow Hedging - Designated as Hedging Instrument - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2023
Jun. 30, 2022
Jun. 30, 2023
Jun. 30, 2022
Foreign currency forward contracts        
Derivative [Line Items]        
Derivatives, net gain (loss) reclassified $ 0.5 $ (0.1) $ 0.8 $ 0.1
Interest rate swaps        
Derivative [Line Items]        
Derivatives, net gain (loss) reclassified $ 2.5 $ (0.2) $ 4.4 $ (0.5)
v3.23.2
Derivative Financial Instruments- Schedule Of Derivative Instruments as Hedged on Consolidated Balance Sheets (Details) - Cash Flow Hedging - Designated as Hedging Instrument - USD ($)
$ in Millions
Jun. 30, 2023
Dec. 31, 2022
Foreign currency forward contracts    
Derivative [Line Items]    
Derivative asset, current $ 1.1 $ 0.1
Derivative liability 0.0 0.5
Derivative, fair value, net 1.1 0.6
Interest rate swaps    
Derivative [Line Items]    
Derivative asset, current 11.1 8.7
Derivative asset, noncurrent 5.4 5.0
Derivative liability 0.0 0.0
Derivative, fair value, net $ 16.5 $ 13.7
v3.23.2
Share-Based Compensation - Compensation Expense Allocation (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2023
Jun. 30, 2022
Jun. 30, 2023
Jun. 30, 2022
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]        
Total share-based compensation expense $ 21.9 $ 11.6 $ 34.2 $ 21.7
Related tax benefits 4.7 2.1 7.3 3.9
CoyCo 2        
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]        
Share-based compensation expense capitalized to deferred contract costs 1.9   3.7  
Cost of services        
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]        
Total share-based compensation expense 12.8 5.1 19.7 9.4
Selling, general and administrative        
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]        
Total share-based compensation expense $ 9.1 $ 6.5 $ 14.5 $ 12.3
v3.23.2
Share-Based Compensation - Stock Options Activity (Details)
6 Months Ended
Jun. 30, 2023
$ / shares
shares
Dec. 31, 2022
$ / shares
shares
Options    
Outstanding at beginning of period (in shares) | shares 3,104,413  
Granted (in shares) | shares 0  
Exercised (in shares) | shares (303,443)  
Canceled/forfeited (in shares) | shares (45,865)  
Expired (in shares) | shares 0  
Outstanding at end of period (in shares) | shares 2,755,105  
Outstanding, vested and exercisable at end of period (in shares) | shares 2,755,105 3,080,069
Weighted- Average Exercise Price    
Outstanding at beginning of period (in dollars per share) | $ / shares $ 3.38  
Granted (in dollars per share) | $ / shares 0  
Exercised (in dollars per share) | $ / shares 3.46  
Canceled/forfeited (in dollars per share) | $ / shares 2.59  
Expired (in dollars per share) | $ / shares 0  
Outstanding at end of period (in dollars per share) | $ / shares 3.38  
Outstanding, vested and exercisable at end of period (in dollars per share) | $ / shares $ 3.38 $ 3.23
v3.23.2
Share-Based Compensation - Narrative (Details) - shares
6 Months Ended 12 Months Ended
Jun. 30, 2023
Dec. 31, 2022
RSUs and PBRSUs | Cloudmed    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Replacement awards issued to Cloudmed equity award holders (in shares)   3,173,184
RSUs | Cloudmed    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Replacement awards issued to Cloudmed equity award holders (in shares)   1,536,220
PBRSUs    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Maximum exercisable (in shares) 12,443,310  
PBRSUs | Minimum    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Number of shares vesting if targets conditions met, potential percentage 0.00%  
PBRSUs | Maximum    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Number of shares vesting if targets conditions met, potential percentage 200.00%  
Management Units    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Nonvested award, cost not yet recognized, period for recognition 4 years  
v3.23.2
Share-Based Compensation - Other Than Stock Options Activity (Details) - USD ($)
$ / shares in Units, $ in Millions
6 Months Ended
Jun. 30, 2023
Jun. 30, 2022
RSUs    
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Number of Shares [Roll Forward]    
Outstanding and unvested at beginning of period (in shares) 3,232,002  
Granted (in shares) 3,111,313  
Performance factor adjustment (in shares) 0  
Vested (in shares) (833,843)  
Forfeited (in shares) (232,708)  
Outstanding and unvested at end of period (in shares) 5,276,764  
Weighted- Average Grant Date Fair Value    
Outstanding and unvested at beginning of period (in dollars per share) $ 19.07  
Granted (in dollars per share) 15.08  
Performance factor adjustment (in dollars per share) 0  
Vested (in dollars per share) 15.56  
Forfeited (in dollars per share) 18.81  
Outstanding and unvested at end of period (in dollars per share) $ 17.29  
Shares surrendered for taxes (in shares) 302,902 155,355
Cost of shares surrendered for taxes $ 4.8 $ 3.5
PBRSUs    
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Number of Shares [Roll Forward]    
Outstanding and unvested at beginning of period (in shares) 6,876,797  
Granted (in shares) 1,486,574  
Performance factor adjustment (in shares) 792,189  
Vested (in shares) (2,286,886)  
Forfeited (in shares) (647,019)  
Outstanding and unvested at end of period (in shares) 6,221,655  
Weighted- Average Grant Date Fair Value    
Outstanding and unvested at beginning of period (in dollars per share) $ 19.48  
Granted (in dollars per share) 15.59  
Performance factor adjustment (in dollars per share) 15.95  
Vested (in dollars per share) 15.95  
Forfeited (in dollars per share) 19.75  
Outstanding and unvested at end of period (in dollars per share) $ 19.37  
Shares surrendered for taxes (in shares) 903,658 725,570
Cost of shares surrendered for taxes $ 13.1 $ 18.7
v3.23.2
Share-Based Compensation Schedule of Income Tax Benefits (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2023
Jun. 30, 2022
Jun. 30, 2023
Jun. 30, 2022
Share-Based Payment Arrangement [Abstract]        
Income tax benefit $ 0.7 $ 2.4 $ 1.2 $ 4.9
v3.23.2
Other Expenses - Schedule of Other Expenses (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2023
Jun. 30, 2022
Jun. 30, 2023
Jun. 30, 2022
Other Income and Expenses [Abstract]        
Business acquisition costs $ 2.0 $ 67.9 $ 2.1 $ 74.2
Integration costs 8.1 9.1 23.9 9.5
Technology transformation 3.7 0.0 7.3 0.0
Strategic initiatives 6.4 2.5 10.8 2.8
Global business services center expansion project in the Philippines 0.0 6.9 0.0 10.0
Facility-exit charges 7.3 1.2 8.5 6.0
Other 0.8 1.3 5.9 3.5
Total other expenses 28.3 88.9 $ 58.5 106.0
Number of years since new country entry     15 years  
Litigation expenses $ 1.3 $ 0.7 $ 6.8 $ 1.8
v3.23.2
Income Taxes - Narrative (Details) - USD ($)
$ in Millions
6 Months Ended
Jun. 30, 2023
Dec. 31, 2022
Income Tax Disclosure [Abstract]    
Federal statutory tax rate 21.00%  
Statute of limitations minimum 3 years  
Statute of limitations maximum 6 years  
Gross deferred tax assets   $ 147.6
Deferred tax assets related to operating loss carryforwards   $ 50.0
v3.23.2
Earnings (Loss) Per Share - Computation of Basic and Diluted Earnings Per Share (Details) - USD ($)
$ / shares in Units, $ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2023
Jun. 30, 2022
Jun. 30, 2023
Jun. 30, 2022
Earnings Per Share [Abstract]        
Net income (loss) $ 0.3 $ (20.4) $ 0.6 $ 9.0
Net income (loss) $ 0.3 $ (20.4) $ 0.6 $ 9.0
Basic weighted-average common shares (in shares) 418,525,625 294,658,635 417,939,489 286,746,902
Add: Effect of dilutive equity awards (in shares) 4,028,162 0 4,259,246 5,838,531
Add: Effect of dilutive warrants (in shares) 32,691,820 0 31,898,919 35,583,805
Diluted weighted average common shares (in shares) 455,245,607 294,658,635 454,097,654 328,169,238
Net income (loss) per common share (basic) (in dollars per share) $ 0 $ (0.07) $ 0 $ 0.03
Net income (loss) per common share (diluted) (in dollars per share) $ 0 $ (0.07) $ 0 $ 0.03
v3.23.2
Earnings (Loss) Per Share - Narrative (Details) - shares
3 Months Ended 6 Months Ended
Jun. 30, 2023
Jun. 30, 2022
Jun. 30, 2023
Jun. 30, 2022
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]        
Antidilutive common share equivalents (in shares) 511,308 22,558,278 2,025,091 90,583
Warrant | TCP-ASC ACHI Series LLLP        
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]        
Antidilutive common share equivalents (in shares)   40,500,000    
Warrant | Intermountain        
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]        
Antidilutive common share equivalents (in shares)   1,500,000    
v3.23.2
Commitments and Contingencies - Narrative (Details)
Apr. 19, 2021
claim
TCP-ASC Recapitalization Litigation | Pending Litigation  
Loss Contingencies [Line Items]  
Number of complaints filed 2
v3.23.2
Segments and Customer Concentrations - Narrative (Details) - segment
6 Months Ended 12 Months Ended
Jun. 30, 2023
Dec. 31, 2022
Segment Reporting Information [Line Items]    
Number of operating segments 1  
Number of reporting segments 1  
Customer Concentration Risk | Accounts Receivable | Ascension and its affiliates    
Segment Reporting Information [Line Items]    
Concentration percentage (as a percent) 7.00% 10.00%
v3.23.2
Segments and Customer Concentrations - Concentration Risk by Customer (Details) - Revenue - Customer Concentration Risk
3 Months Ended 6 Months Ended
Jun. 30, 2023
Jun. 30, 2022
Jun. 30, 2023
Jun. 30, 2022
Ascension and its affiliates        
Concentration Risk [Line Items]        
Concentration percentage (as a percent) 39.00% 57.00% 39.00% 57.00%
Intermountain Healthcare        
Concentration Risk [Line Items]        
Concentration percentage (as a percent) 10.00% 13.00% 11.00% 14.00%
v3.23.2
Supplemental Financial Information - Schedule of Prepaid Expenses and Other Current Assets (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2023
Jun. 30, 2022
Jun. 30, 2023
Jun. 30, 2022
Property, Plant and Equipment [Line Items]        
Total depreciation and amortization $ 17.6 $ 13.0 $ 33.5 $ 24.8
Cost of services        
Property, Plant and Equipment [Line Items]        
Total depreciation and amortization 17.4 12.8 32.9 24.3
Selling, general and administrative        
Property, Plant and Equipment [Line Items]        
Total depreciation and amortization $ 0.2 $ 0.2 $ 0.6 $ 0.5
v3.23.2
Supplemental Financial Information - Narrative (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2023
Jun. 30, 2022
Jun. 30, 2023
Jun. 30, 2022
Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]        
Intangible asset amortization expense $ 51.2 $ 11.7 $ 101.3 $ 18.8
v3.23.2
Supplemental Financial Information - Schedule of Supplemental Cash Flow Information Related to Leases (Details) - USD ($)
$ in Millions
6 Months Ended
Jun. 30, 2023
Jun. 30, 2022
Cash paid for amounts included in the measurement of lease liabilities:    
Operating cash flows for operating leases $ 12.4 $ 9.0
Right-of-use assets obtained in exchange for operating lease obligations $ 4.7 $ 65.6

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