NWAC Northwest Airlines (MM)

Hector Adler to Retire; Suzanne Boda Named Northwest Airlines Vice President-In-Flight Services EAGAN, Minn., May 19 /PRNewswire-FirstCall/ -- Northwest Airlines (NASDAQ:NWAC) today announced that Hector Adler, vice president-in-flight services, has advised the company that he intends to retire next month. Suzanne Boda, Northwest's vice president-station operations, will replace Adler as vice president-in-flight services. "Hector Adler, who headed our in-flight services group since 1992, has been instrumental in a number of in-flight enhancements including the evolution of Northwest's World Business Class into one of the top global business class offerings available. In addition, Hector led the airline's efforts to develop an on-board flight attendant leadership program which increased the level of on-board and destination-related services provided to our customers," said Phil Haan, executive vice president-international, alliances and information technology & chairman, Northwest Cargo. "We thank Hector for his 13 years of dedicated service to our airline and wish him well as he returns to the East Coast." "Suzanne brings 22 years of front-line customer service experience to her new position. Her varied domestic and international assignments as well as her commitment to ensuring an efficient travel experience for our customers are key reasons why she was asked to lead our in-flight group," Haan continued. Boda, who joined the airline in 1983, has been responsible for customer service at Northwest's 109 non-hub airports in the U.S., Canada and the Caribbean. She has also served as vice president of ground operations at Northwest's Memphis hub and managing director of customer service at Memphis. During her tenure at Northwest, she has held a number of customer service positions in Minneapolis and Los Angeles and worked in Tokyo as manager of marketing automation for the Pacific region. Boda is fluent in Japanese. She received bachelors' degrees in Asian studies and Spanish from Gustavus Adolphus College in St. Peter, Minn. Northwest Airlines is the world's fourth largest airline with hubs at Detroit, Minneapolis/St. Paul, Memphis, Tokyo and Amsterdam, and approximately 1,600 daily departures. Northwest is a member of SkyTeam, an airline alliance that offers customers one of the world's most extensive global networks. Northwest and its travel partners serve more than 900 cities in excess of 160 countries on six continents. DATASOURCE: Northwest Airlines CONTACT: Northwest Media Relations, +1-612-726-2331 Web site: http://www.nwa.com/

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