Recognized in Best Innovation for Systems
Management category
HOLMDEL,
N.J., March 26, 2024 /PRNewswire/
-- Vonage, a global leader in cloud communications
helping businesses accelerate their digital transformation and a
part of Ericsson (NASDAQ: ERIC), announced that its comprehensive
portfolio of counter-fraud products and solutions,
Vonage Protection Suite, has received a Best of Enterprise Connect
Award in the Best Innovation for Systems Management category.
The Best of Enterprise Connect awards were announced at the
annual, premier event for the enterprise communications and
collaboration technology industry, taking place this year
from March 25 - 28, 2024, at the Gaylord Palms Convention
Center in Orlando, Florida.
Designed to enable developers and businesses to create
counter-fraud safeguards that protect against the
evolving threat of online fraud and cyberattacks,
Vonage Protection Suite is a comprehensive set of tools that
enables end-to-end provisions, leveraging the power of
communication API building blocks to address security,
authentication and identification processes. Vonage Protection
Suite enables businesses to proactively block suspicious traffic,
access real-time fraud assessment data for global
numbers, and implement a turnkey, omnichannel 2FA solution with
superior fraud protection and customizable automatic
failover.
"We are delighted to be awarded by Enterprise Connect for
Protection Suite, one of the latest and most exciting advancements
within our product portfolio," said Savinay
Berry, EVP Product & Development for Vonage. "In an
increasingly digital world, our customers' security needs continue
to evolve. With Protection Suite, we are meeting this growing
demand for better protection from fraudulent events, arming
businesses with the tools to shield themselves and their customers
with agile security solutions that can be seamlessly integrated
with their existing communications solutions and
platforms."
Added Berry, "To be recognized for these innovations from such
an esteemed group of peers is truly an honor."
Built using Vonage APIs, the Vonage Protection Suite
includes:
- Vonage Fraud Defender - Vonage
Fraud Defender is an easy-to-implement,
fraud alerting and blocking solution. The solution
also provides businesses with dashboard visibility into ongoing
attacks or risks, as well as ability to customize automated actions
with proactive blocking and/or notification of suspicious traffic
based on preferences and user-managed thresholds.
Fraud Defender is available at no additional charge
for all Vonage SMS, Verify and voice customers.
- Vonage Verify API - New enhancements to the
existing Vonage Verify API include omnichannel two-factor
authentication (2FA) with fraud protection and
customizable automatic channel failover. With the Vonage Verify
API, businesses have access to 2FA across numerous communication
channels. In addition to SMS and Voice, users can now be
authenticated over WhatsApp and email, with automatic failover
workflows. Verify supports multiple languages across the globe,
with a built-in counter-fraud system that uses the
latest security features to protect businesses from toll
fraud.
- Vonage Number Insight - The Vonage Number Insight API
has been expanded to include access to real-time accurate
fraud assessment data for global phone numbers using
Vonage's Fraud Score capability to
assign a risk score and next-action recommendation. Ranging from
0-100, the higher the Fraud Score, the greater the
risk. Data provided includes carrier and phone type, as well as
whether the number has been flagged as reported to be blocked.
SIM Swap Detection provides immediate data disclosing
if a mobile's SIM card has recently changed. With Number Insight,
businesses have direct access to authentication and identification
processes.
When an online vintage retailer Vinted needed a frictionless
method of user authentication to enhance the customer experience
and reduce fraudulent transactions, they chose the Vonage Verify
API with two-factor authentication and Vonage Protection Suite to
shield its business from fraud attacks, without
incurring costs that impact the company's bottom line: "Working
with Vonage has been a great experience and the pricing model for
the Vonage Verify API is unique, based on successful verifications
only," said Danielius Isiunas, Product manager at Vinted. "If we
are checking just the suspicious members that are flagged, it means
that we're not spending money on these fraudulent users."
Enterprise Connect attendees can experience an interactive demo
of Protection Suite at the Vonage booth (#818) on the
Enterprise Connect expo show floor, in addition to the opportunity
to connect with members of the Company's executive team and
experience the full portfolio of Vonage's latest technology.
The Best of Enterprise Connect Awards Program recognizes
excellence and innovation in the enterprise communications and
collaboration industry. Judges vetted more than 30 entries with a
focus on factors including technology advancement, innovation and
business impact.
About Vonage
Vonage, a global cloud communications leader, helps businesses
accelerate their digital transformation. Vonage's Communications
Platform is fully programmable and allows for the integration of
Video, Voice, Chat, Messaging, AI and Verification into existing
products, workflows and systems. The Vonage conversational commerce
application enables businesses to create AI-powered omnichannel
experiences that boost sales and increase customer satisfaction.
Vonage's fully programmable unified communications, contact center
and conversational commerce applications are built from the Vonage
platform and enable companies to transform how they communicate and
operate from the office or remotely - providing the flexibility
required to create meaningful engagements.
Vonage is headquartered in New
Jersey, with offices throughout the United States, Europe, Israel and Asia and is a wholly-owned subsidiary of
Ericsson (NASDAQ: ERIC), and a business area within the Ericsson
Group called Business Area Global Communications Platform. To
follow Vonage on X (formerly known as Twitter), please visit
twitter.com/vonage. To follow on LinkedIn, visit
linkedin.com/company/Vonage/. To become a fan on Facebook, go
to facebook.com/vonage. To subscribe on YouTube,
visit youtube.com/vonage.
About Enterprise Connect
For more than 30 years,
Enterprise Connect has been the leading conference and exhibition
for enterprise communications and customer experience in
North America. Enterprise Connect
brings corporate IT decision makers together with the industry's
vendors, analysts and consultants to focus on the issues central to
enterprise communications. Enterprise Connect owns and produces No
Jitter, (nojitter.com), providing daily blogging and analysis of
enterprise communications, and it also serves the community with a
weekly email newsletter, research surveys and a Webinar Series. For
more information, visit enterpriseconnect.com. Enterprise Connect
is brought to you by Informa Tech.
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SOURCE Vonage