CCC Enhances its Mobile Electronic Replacement Claim Connection; Agreement with First Choice Solutions will provide CCC's insura
24 Januar 2006 - 3:00PM
Business Wire
As the trend of customizing mobile electronics in vehicles grows
(i.e. - speakers, amplifiers, video screens, navigation systems),
so does the number of claims. In 2004, an estimated 400,000 claims
involving mobile electronics were filed. To help expedite claims
such as these, CCC Information Services Inc., signed an agreement
with Salt Lake City-based First Choice Solutions (FCS), a provider
of mobile electronics claims handling technology and services to
the insurance industry. The agreement with FCS is the second such
vendor agreement for CCC within the mobile electronic claims
marketplace. CCC, a subsidiary of CCC Information Services Group
Inc. (Nasdaq:CCCG), is a leading supplier of information technology
software and services to the auto-claims and collision-repair
industries. Under the agreement, CCC's customers will send mobile
electronic system claims to FCS via CCC Autoverse(R) Claim
Management - CCC's convenient, centralized web solution designed to
dispatch, receive, review and conclude the process of a claim. With
CCC Autoverse Claim Management, users can access an electronic
claim folder giving them a common area in which they can enter,
retrieve and augment pertinent information relating to the claim.
Following receipt of the claim, FCS contacts the insured to verify
the correct make and model of the mobile electronic equipment
through its proprietary WebCARS(TM) estimating technology.
Developed and utilized by FCS for more than 13 years, WebCars
tracks each electronic component model by its features and matches
it to a newer model of equal features to determine a replacement.
FCS also has access to many mobile electronics manufacturers. Once
the replacement equipment is determined, FCS provides convenient
installation options through a nationwide network of more than
3,000 installation facilities. "The agreement between CCC and FCS
is logical for us as a company," said FCS' CEO, Jacqueline
Soechtig. "Both companies believe in providing comprehensive data
to help their customers' decision-making processes." CCC President
of Service Operations Mary Jo Prigge, added: "It is of primary
importance that CCC gives its customers comprehensive data across
the spectrum of the claims process. Our working with FCS strikes at
the core of that principle by expanding our footprint in the
growing marketplace of mobile electronics replacement." About FCS
First Choice Solutions is a leading provider of insurance claims
handling technology and services for property and casualty
insurance claims involving any audio or video equipment damaged or
stolen in a vehicle. Founded in 1987, First Choice Solutions
maintains its national headquarters in Salt Lake City, Utah. It has
over 3,000 mobile electronics retail shops that are part of its
national repair network. First Choice Solutions can be contacted at
801-467-8686 or at www.firstchoiceusa.com. About CCC Now in its
26th year, CCC Information Services Inc., headquartered in Chicago,
is a leading supplier of advanced software, communications systems,
Internet and wireless-enabled technology solutions to the
automotive-claims and collision-repair industries. Its
technology-based products and services optimize efficiency
throughout the entire claims management supply chain and facilitate
communication among approximately 21,000 collision-repair
facilities, 350 insurance companies, and a range of industry
participants. For more information about CCC Information Services
Inc., visit our web site at www.cccis.com or contact Michelle
Hellyar of CCC at 312-229-2830 or John Harris of CCC at
312-229-2693.
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