TELUS International Appoints New Chief Transformation Officer to Enhance its Digital Transformation Capabilities
22 August 2022 - 12:45PM
Business Wire
Beth Howen brings more than two decades of
experience in driving digital transformation for large enterprises
in the technology industry
TELUS International, a leading digital customer experience (CX)
innovator that designs, builds and delivers next-generation
solutions, including AI and content moderation, for global and
disruptive brands, announced the appointment of Beth Howen as the
company’s new Chief Transformation Officer (CTO) effective
today.
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Beth Howen, Chief Transformation Officer,
TELUS International (Photo: Business Wire)
In this newly-created executive role, Beth will lead the ongoing
development and delivery of integrated transformation, digital, CX
and analytics solutions for TELUS International’s more than 600
clients, including tech hyperscalers and digital disruptors, across
high growth industry verticals, such as tech and games,
communications and media, eCommerce and fintech, banking, financial
services and insurance, healthcare, and travel and hospitality.
“On behalf of our almost 70,000 global team members, I am very
pleased to welcome Beth to our TELUS International family to
further focus and enhance our expertise in supporting the full life
cycle of our clients’ digital transformation journeys by
incorporating critical next-gen solutions and services into their
customer journeys,” said Jeff Puritt, President and CEO, TELUS
International. “Beth’s significant experience and track record of
success as a highly-respected technology leader paired with our
talented team’s deep domain expertise and company’s unique value
proposition strongly position us to continue to capitalize on a
surge in demand for digital transformation capabilities and drive
the ongoing strong momentum we are achieving in the
marketplace.”
With more than 25 years of experience in the technology and
digital IT sector, Beth has held numerous senior leadership roles
in large and complex U.S. government agencies, non-profit and
private sector organizations. Prior to joining TELUS International,
Beth served as the Global Head of Digital Transformation at Atos,
an information technology service and consulting company
specializing in high-tech transactional services, unified
communications, cloud, big data and cybersecurity services.
“I’m thrilled to join TELUS International at such an exciting
time in its 17-year journey. As a leading global provider in the
digital economy, I look forward to accelerating the ongoing growth
and evolution of the company’s integrated, end-to-end digital
capabilities that span across the full customer experience value
chain,” said Beth Howen, Chief Transformation Officer, TELUS
International. “I am excited to begin collaborating with my new
colleagues across the organization and contributing to the
advancement of TELUS International’s caring culture by fostering
diverse and inclusive environments that are essential in enabling
teams to ideate and innovate in order to help clients overcome
challenges and disrupt the status quo. I am also proud to become
part of an organization that stands out among its peers because of
its unique value proposition that encompasses not only what it
does, but also how it achieves it, by valuing and empowering its
team members and giving back in the communities where it
operates.”
About TELUS International
TELUS International (NYSE & TSX: TIXT) designs, builds and
delivers next-generation digital solutions to enhance the customer
experience (CX) for global and disruptive brands. The company’s
services support the full lifecycle of its clients’ digital
transformation journeys, enabling them to more quickly embrace
next-generation digital technologies to deliver better business
outcomes. TELUS International’s integrated solutions span digital
strategy, innovation, consulting and design, IT lifecycle including
managed solutions, intelligent automation and end-to-end AI data
solutions including computer vision capabilities, as well as
omnichannel CX and trust and safety solutions including content
moderation. Fueling all stages of company growth, TELUS
International partners with brands across high growth industry
verticals, including tech and games, communications and media,
eCommerce and fintech, banking, financial services and insurance,
healthcare, and travel and hospitality.
TELUS International’s unique caring culture promotes diversity
and inclusivity through its policies, team member resource groups
and workshops, and equal employment opportunity hiring practices
across the regions where it operates. Since 2007, the company has
positively impacted the lives of more than one million citizens
around the world, building stronger communities and helping those
in need through large-scale volunteer events and charitable giving.
Five TELUS International Community Boards have provided $4.8
million in funding to grassroots charitable organizations since
2011. Learn more at: telusinternational.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20220822005054/en/
For more information, or to set up an interview, please
contact:
TELUS International Media Relations: Ali Wilson (604)
328-7093 ali.wilson@telusinternational.com
TELUS International Investor Relations: Jason Mayr (604)
695-3455 ir@telusinternational.com
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