TeamHealth Upskills in Machine Learning with Pluralsight Skills to Automate Services and Generate $5 Million in Potential Ann...
25 März 2021 - 2:00PM
Pluralsight, Inc. (NASDAQ: PS), the technology workforce
development company, today announced TeamHealth, a physician
services company, upskilled its team in machine learning and AWS
using Pluralsight Skills to solve a critical technology objective
and deliver cost savings.
TeamHealth offers the highest quality staffing, administrative
support and management across the full continuum of health care,
from hospital-based practices to post-acute care and ambulatory
centers. To empower physicians to provide the best quality care,
TeamHealth relies heavily on its technology teams to continually
upskill on new technologies to iterate on their user experience and
deliver on strategic objectives for the business.
With Pluralsight, TeamHealth launched its first Innovation Lab
to see how they could automate their medical billing processes by
developing and applying skills in machine learning and AWS. Two
teams of technologists from TeamHealth worked in parallel for a
week to attain the skills they needed using customized channels,
assessments, hands-on labs and learning analytics from Pluralsight
Skills to rapidly close the knowledge gap and produce functioning
prototypes. The selected prototype was developed with the future
realization of $5 million in cost savings by automating the system
to create more efficiencies and a better user experience for
physicians and staff.
“To support our mission of delivering quality care, producing
the highest quality user experience and technologies to support our
clinicians is of the utmost importance. Fundamental to our ability
to deliver on it all is our team and empowering them with the
technology skills they need to provide that quality experience,”
said Amanda Kiser, Head of EIT, Architecture, Innovation &
Strategy at TeamHealth. “We believe individual innovation is just
as important as company and product innovation. Technology is not
stagnant, and in order to stay ahead of the curve and meet our
strategic technology objectives, we enable team members to invest
in themselves by skilling up in the technologies of tomorrow with
Pluralsight as our trusted partner.”
The success of the Innovation Lab focused on attaining machine
learning and AWS skills has opened up a pathway in 2021 for
TeamHealth to launch other Innovation Labs focused on core
technology objectives for the business. They are also implementing
Pluralsight into their strategic planning process so they can
evaluate their core competencies and potential opportunities and
then build skills paths to drive skilling up in those areas of
focus. Pluralsight is now helping TeamHealth quickly develop
projects internally by skilling up team members to meet those needs
and producing products that they previously couldn’t produce
because they didn’t have the skills to do so. TeamHealth’s
investment in Pluralsight is also boosting team member satisfaction
by knowing they are valued and being invested in through
opportunities to learn new skills for the business.
“Our team really values the investments we are making in them
with Pluralsight to advance their technology capabilities and they
are proud to know they aren’t just learning for learning’s sake,
but to make a real impact on the business,” said Jared Meredith,
Executive Director of Enterprise Architecture at TeamHealth. “Our
recent Innovation Lab and the prototypes we built is a great
example of how you can align skill development to meet critical
objectives with a clear ROI for the business. Pluralsight was
fundamental in our ability to close our skill gap in machine
learning and AWS to automate how we process data and Pluralsight
will be fundamental to our future Innovation Labs to tackle our
next technology objectives.”
To learn more about how TeamHealth and other leading companies
are using Pluralsight to gain a competitive edge, visit:
pluralsight.com/customer-stories.
About Pluralsight
Pluralsight is the leading technology workforce development
company that helps companies and teams build better products by
developing critical skills, improving processes and gaining
insights through data, and providing strategic skills consulting.
Trusted by forward-thinking companies of every size in every
industry, Pluralsight helps individuals and businesses transform
with technology. Pluralsight Skills helps enterprises build
technology skills at scale with expert-authored courses on today’s
most important technologies, including cloud, artificial
intelligence and machine learning, data science, and security,
among others. Skills also includes tools to align skill development
with business objectives, virtual instructor-led training, hands-on
labs, skill assessments and one-of-a-kind analytics. Flow
complements Skills by providing engineering teams with actionable
data and visibility into workflow patterns to accelerate the
delivery of products and services. For more information about
Pluralsight (NASDAQ: PS), visit pluralsight.com.
Media Contact
Pluralsight PRBen VeghteDirector,
Communicationsben-veghte@pluralsight.com
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