Motor Carrier Insurance Service Adds New Features and Services
17 September 2018 - 3:40PM
Business Wire
National Online Registries, Inc. (NOR) announces several
enhancements to its Motor Carrier Information Exchange (MCInfo)
application designed to reduce errors and improve efficiency for
its insurance and state agency users. MCInfo helps companies submit
motor carrier insurance documentation to state regulatory agencies
online. This is the latest round of upgrades for the system,
building on the improvement process initiated with a full website
redesign earlier this year.
“After we completed the new website, we asked our users how we
could further improve their experience,” said Laura Johnson,
General Manager of NOR. “The latest version of MCInfo responds to
their suggestions. We focused on items that would improve the
usability of the website and make the motor carrier insurance
filing process quicker and easier, with less opportunity for
error.”
Motor carrier insurers can expect a more streamlined experience
that makes important documentation easier to find, allows for
easier submission to multiple states simultaneously, and adds a
chat feature to help users quickly find answers to common
questions.
The latest release also includes enhancements benefitting state
agencies. MCInfo’s web service platform, which integrates filings
directly with the state’s database, has expanded record retention
options by allowing users to save documents in PDF format. At the
request of Indiana Department of Revenue and the Kansas Corporation
Commission, forms filed with these states now require users to
submit DOT numbers with each submission for processing, reducing
rejections and improving efficiency. “We’re excited about the
change,” said Sandy Bowling, Supervisor for the Motor Carrier
Services Division of the Indiana Department of Revenue. “Making US
DOT number a required field for motor carrier insurance forms filed
through MCInfo will improve filing accuracy and reduce unnecessary
rejections.”
New state and insurance users can also take a virtual
walkthrough of the application via a new demonstration video.
MCInfo is a service that provides greater transparency to motor
carrier insurers by facilitating the transmission of insurance
filings online and tracking them through the approval process. Last
year nearly 500 insurance companies used MCInfo to submit over
84,000 insurance forms. More information is available at
www.mcinfo.org.
About National Online Registries
For two decades, National Online Registries has enabled quick,
convenient processing of insurance forms on behalf of motor
carriers. Through the Motor Carrier Information Exchange (MCInfo)
system, National Online Registries partners with participating
states nationwide to provide online insurance certificate filing
services to insurance companies, filing agencies, and managing
general agents. Headquartered in Arlington, VA, National Online
Registries, Inc. is a wholly owned subsidiary of NIC (NASDAQ:
EGOV). For more information, please visit www.mcinfo.org.
About NIC
NIC Inc. (Nasdaq: EGOV) is the nation’s premier provider of
innovative digital government solutions and secure payment
processing, which help make government interactions more accessible
for everyone through technology. The family of NIC companies has
developed a library of more than 13,000 digital government services
for more than 6,000 federal, state, and local government agencies.
Among these solutions is the ground-breaking personal assistant for
government, Gov2Go, delivering citizens personalized reminders and
a single platform for all government interactions. More information
is available at www.egov.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20180917005402/en/
National Online Registries, Inc.Laura Johnson,
703-841-6374General Managerljohnson@egov.com
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