RALEIGH, N.C., July 27, 2020 /PRNewswire/ -- Bandwidth Inc.
(NASDAQ: BAND), a software company focused on communications for
the enterprise, today announced the immediate availability of
DuetSM for Microsoft Teams, a comprehensive solution for
Direct Routing and Dynamic E911. This new offering is the only one
of its kind available directly from a carrier who owns and operates
its underlying infrastructure. With software-driven SIP and
Microsoft certified E911, enterprises can now simplify and
accelerate the process of migrating their telecom to Microsoft
Teams with a single provider.
DuetSM for Microsoft Teams is built on top of
Bandwidth's reliable, software-powered SIP-native network, which
has long been the standard for PSTN connectivity behind leading
UCaaS and CCaaS platforms including Google, Microsoft, Zoom,
Genesys, RingCentral, Cisco, and more. In addition, Bandwidth
manages a nationwide E911 network, and is currently one of only two
providers certified by Microsoft to provide dynamic E911 calling
capabilities for Direct Routing.
"More than 69% of those moving to Microsoft Teams Phone System
adopt Direct Routing to connect to the PSTN," says Irwin Lazar, Vice President and Service Director
for Nemertes Research. "Our data shows that Direct Routing,
leveraging capabilities like Bandwidth's software-driven migration,
delivers improved deployment speed, greater ROI, and increased
control. Combining Direct Routing with E911 dynamic location
management and call routing offers further opportunities to
simplify operations, reduce cost, and optimally support Teams'
native dynamic emergency calling capabilities to meet regulatory
requirements."
"We ultimately chose to work with Bandwidth because of their
experience working with Microsoft to power Calling Plans. Their
solution gave us all the tools and services we needed to
successfully deploy Direct Routing and E911 for Microsoft Teams.
And not only that, throughout the process they were truly a
migration partner. My team felt like we were Bandwidth's number one
customer, and that's a great way to do business," said Josh Jandrain, CIO of Inclusa. "Migrating to
Teams is new territory and can be challenging, because when phones
don't work, that will bubble up to me. They made my job easier by
staffing our project with highly competent Bandwidth experts who
had an answer for everything we encountered along the way, and were
able to truly deliver for Inclusa, in less than 4 months time."
"A lot of companies provide Direct Routing options, but Direct
Routing without 911 is an incomplete solution," said John Bell, Bandwidth's Senior Vice President of
Product Strategy. "911 in a cloud environment is complicated -
especially when you have to provide accurate location information
when employees are moving between buildings, floors, and, often,
even states. CIOs have to figure this out before they can implement
a solution like Teams, and new 911 regulations like Kari's Law and
RAY BAUM's Act create migration
hurdles and added requirements. DuetSM for Microsoft
Teams helps enterprises solve for these challenges by leveraging
the innovative, dynamic location capabilities provided in Microsoft
Teams. Bandwidth can natively route 911 calls across our secure,
highly-reliable, nationwide network based on precise user location
information that is made available at the time of the emergency
call. Not only does this help enterprises meet new and existing
state and federal regulations, it sets the stage for better
emergency outcomes and a safer enterprise."
Bandwidth is offering DuetSM for Microsoft Teams for
large organizations that have access to a Microsoft-certified SBC.
To learn more about DuetSM for Microsoft Teams, tune
into Bandwidth's live session at 3:15 EST on Tuesday, August 4th during the Enterprise Connect
Virtual event, or visit bandwidth.com/duetforteams now for
immediate questions and additional resources.
About Bandwidth:
Bandwidth (NASDAQ: BAND) is a
software company focused on communications for the enterprise.
Companies like Google, Microsoft, Cisco, Zoom, and RingCentral use
Bandwidth's APIs to easily embed voice, messaging and 911 access
into software and applications. Bandwidth is the first and only
CPaaS provider offering a robust selection of communications APIs
built around their own nationwide IP voice network – one of the
largest in the nation. More information is available at
www.bandwidth.com.
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SOURCE Bandwidth Inc.