Digital communities and the technology underlying them have changed the world. As consumers, we are more connected and enabled to shop, share information, and make better decisions than ever before. And these technologies are having a similar impact on procurement. According to a recent survey of more than 200 global finance executives, the use of business networks and the technologies underlying them is helping to transform procurement from a tactical function to a strategic contributor to company success.

“Procurement has traditionally been recognized and rewarded solely on the basis of its cost-cutting ability,” said Sam Knox, Senior Vice President and Director of Research at CFO Publishing. “But through the productive use of automated systems, the function has been able to move beyond simply meeting savings targets to help address larger, more-complex issues such as managing cash and capital, managing risks to business performance, and expanding into new markets or business lines.”

In December 2011, CFO Research Services launched Reaching New Heights: The Dividends of Collaboration Between Finance and Procurement, a survey of more than 200 senior finance executives at companies throughout North America, Europe and Asia conducted with support from Ariba. A follow up to CFOs’ Views on Procurement-Information, Risk and Money, a similar effort conducted in 2007, the survey sought to understand how CFOs’ views of procurement have changed and determine whether the function is playing a more strategic role in helping them achieve their goals. Among the key findings:

Procurement is transforming to make a higher-value, strategic contribution.

In the past, the dialogue between the finance and procurement functions was largely transactional. Finance executives traditionally viewed procurement’s job as simply acquiring goods and services at the cheapest possible price and on the best terms. But advances in technology, multi-disciplinary skills, and macro-economic factors have dramatically changed this view.

When asked to characterize how procurement has evolved over the last three years, nearly three-quarters of respondents say it has become “more strategic-minded.”

Technology is fueling the transition

What’s behind the shift? “The global recession has put the squeeze on margins—drawing finance’s attention to the impact that procurement can have, beyond meeting savings targets,” Knox explained.

Additionally, trends toward outsourcing and increasingly global strategies have stretched supply chains, introducing a completely new set of both opportunities and risk.

“Working collaboratively, and equipped with the appropriate technology, procurement can help to tackle these issues and become effective stewards in more strategic initiatives,” Knox said.

Among the areas in which the finance executives surveyed say procurement can play an expanded strategic role:

  • managing working capital
  • managing risks to business performance
  • expanding into new markets or business lines

Nearly half of the respondents whose companies participate in business networks saw “great opportunity” for procurement to become more involved in managing working capital, compared to 39 percent of those whose companies don’t. In terms of expanding into new markets or business lines, one-third of those polled whose companies use networks see a “great opportunity” for procurement to increase its contribution, while only about 17 percent of those whose companies don’t participate in these networks felt the same.

There’s still work to be done

While procurement has made great strides in transforming into a more strategic capability, there is room for improvement. When asked to choose the most important change that procurement can make to increase its contributions to corporate goals, more than half of all respondents selected “improve process efficiencies.” Another 40 percent chose “improve collaboration with supplier network,” “increase automation,” and “improve discount and rebate capture with suppliers.”

“The opportunity for procurement to contribute to the company’s strategic agenda has never been greater,” said Tim Minahan, Chief Marketing Officer of Ariba. “As the findings of this report indicate, procurement should play an increasingly important role in driving not only cost savings but also value creation for the enterprise. But to do this, they must forge an even closer alliance with finance and further automate key commerce processes—from sourcing and order through invoice and working-capital management—both within the enterprise and across their supply chain.”

It’s a big vision. But, says Minahan, “With the help of commerce networks to connect trading partners and streamline inter-enterprise processes, it can be fulfilled.”

About Ariba, Inc.

Ariba, Inc. is the world’s business commerce network. Ariba combines industry-leading cloud-based applications with the world's largest web-based trading community to help companies discover and collaborate with a global network of partners. Using the Ariba® Network, businesses of all sizes can connect to their trading partners anywhere, at any time from any application or device to buy, sell and manage their cash more efficiently and effectively than ever before. Companies around the world use the Ariba Network to simplify inter-enterprise commerce and enhance the results that they deliver. Join them at: www.ariba.com

Copyright © 1996 – 2012 Ariba, Inc.

Ariba, the Ariba logo, AribaLIVE, Ariba.com, Ariba.com Network, Ariba Spend Management. Find it. Get it. Keep it. and PO-Flip are registered trademarks of Ariba, Inc. Ariba Procure-to-Pay, Ariba Buyer, Ariba eForms, Ariba PunchOut, Ariba Services Procurement, Ariba Travel and Expense, Ariba Procure-to-Order, Ariba Procurement Content, Ariba Sourcing, Ariba Savings and Pipeline Tracking, Ariba Category Management, Ariba Category Playbooks, Ariba StartSourcing, Ariba Spend Visibility, Ariba Analysis, Ariba Data Enrichment, Ariba Contract Management, Ariba Contract Compliance, Ariba Electronic Signatures, Ariba StartContracts, Ariba Invoice Management, Ariba Payment Management, Ariba Working Capital Management, Ariba Settlement, Ariba Supplier Information and Performance Management, Ariba Supplier Information Management, Ariba Discovery, Ariba Invoice Automation, Ariba PO Automation, Ariba Express Content, Ariba Ready, and Ariba LIVE are trademarks or service marks of Ariba, Inc. All other brand or product names may be trademarks or registered trademarks of their respective companies or organizations in the United States and/or other countries.

Ariba Safe Harbor

Safe Harbor Statement under the Private Securities Litigation Reform Act 1995: Information and announcements in this release involve Ariba's expectations, beliefs, hopes, plans, intentions or strategies regarding the future and are forward-looking statements that involve risks and uncertainties. All forward-looking statements included in this release are based upon information available to Ariba as of the date of the release, and we assume no obligation to update any such forward-looking statements. These statements are not guarantees of future performance and actual results could differ materially from our current expectations. Factors that could cause or contribute to Ariba's operating and financial results to differ materially from current expectations include, but are not limited to: the impact of the credit crises on Ariba’s results of operations and financial condition; delays in development or shipment of new versions of Ariba's products and services; lack of market acceptance of Ariba's existing or future products or services; inability to continue to develop competitive new products and services on a timely basis; introduction of new products or services by major competitors; the impact of any acquisitions, including difficulties with the integration process or the realization of benefits of a transaction; the impact of our disposition, including the potential disruption of our ongoing business; the ability to attract and retain qualified employees; long and unpredictable sales cycles and the deferrals of anticipated orders; declining economic conditions, including the impact of a recession; inability to control costs; changes in the company's pricing or compensation policies; significant fluctuations in our stock price; the outcome of and costs associated with pending or potential future regulatory or legal proceedings; the impact of our acquisitions and dispositions, including the disruption or loss of customer, business partner, supplier or employee relationships; and the level of costs and expenses incurred by Ariba as a result of such transactions. Factors and risks associated with its business, including a number of the factors and risks described above, are discussed in Ariba's Form 10-Q filed with the SEC on February 7, 2012.

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