The global economy is slowly moving toward recovery, yet markets for everything from oil and gas to metal stampings and temporary labor remain volatile and complex. To successfully navigate them, companies need to move beyond tactical sourcing and implement a strategic approach that enables them to identify opportunities for savings and quickly drive them to the bottom line. To help them do this, Ariba, Inc. (NASDAQ: ARBA), the leading provider of collaborative business commerce solutions, today announced Ariba® Category Management Services, a unique solution delivered in the Ariba Commerce Cloud that provides the technology, capabilities and community needed to effectively manage spend by category on an end-to-end basis.

“Given today’s difficult economic climate, companies must not only understand their spend, but the dynamics of global markets and regulatory requirements that may impact their operations,” said Patrick Furey, Director of Global Category Management, Ariba. “And this means not just running sourcing projects, but instead, developing a long-range global category plan that can drive more holistic, sustainable supply chain management.”

To get such plans in place, Furey recommends the following:

  1. Know your Spend:In order to rein in costs, organizations must have a clear view into where they’re spending money, how suppliers are performing, and whether procurement and sourcing processes are working. Through an analysis of past spend, companies can make better-informed sourcing decisions, rationalize supplier relationships for improved service, reduce maverick spending and accelerate savings.
  2. Understand cost structures:It’s impossible to manage costs without understanding the factors that influence them. For indirect services, this primarily means gaining a thorough understanding of labor rates in various industries, geographies, and skill sets. For direct materials, it involves understanding the relative contribution of key factors such as labor and raw material costs to the overall supplier pricing model, particularly for highly volatile components which could have a considerable impact on bottom-line cost.
  3. Factor in globalization:There’s no denying that sourcing and procurement are global activities. Demand for raw materials in China is impacting the prices of everything from steel to resins. Natural disasters that occur half way around the world can affect supply chains close to home. And exchange rate fluctuations can turn a profitable product line or service offering into a cash drain in a matter of weeks. To effectively manage the impact of globalization on spend and overall business strategies, companies must enlist local category support staff across major supply regions to assist with supplier qualification, market analysis, cost and logistics management, and risk mitigation strategies; consider all risk factors, and develop backup plans to cope with unexpected downtimes.
  4. Manage demand and drive compliance:Demand and compliance management are among the fastest, most efficient ways to drive near-term savings. To effectively manage demand, companies must understand who is placing orders, what is triggering them, and how quickly they need to be filled, as well as cost drivers, unit costs and volumes. To drive compliance, they must enlist executive sponsorship, educate employees on their roles in driving cost reduction, standardization and quality improvement initiatives and track and manage progress to control spending.
  5. Communicate and manage change:People are by nature resistant to new ways of doing things. To effect change, category managers must communicate their sourcing and spend management strategies and enlist the cross-functional support needed to drive them. This means:
  • Getting key stakeholders involved early
  • Developing a detailed plan of action and educating teams on their roles and responsibilities
  • Clearly defining goals and metrics and regularly monitoring progress

Executing effective category management plans requires more than just technology. Delivered in the Ariba Commerce Cloud as part of Ariba Managed Commerce Services, Ariba Category Management Services provides companies with everything that’s needed to transform sourcing into a strategic activity that delivers substantial results, including:

  • Market-leading applications to manage spend from source to settle - all delivered as scalable, cost-effective and burden-free cloud-based services
  • Unparalleled market, category, technical, strategic and other expert capabilities that can be accessed on-site or remotely via the Web as needed to support ever-changing business needs and objectives
  • The Ariba Network, the world’s largest Web-based trading community, empowering more than 300,000 global businesses to discover, connect, and collaborate for better commerce

“With Ariba Category Management Services, companies can balance their internal resources with external skills and capabilities that can be scaled to accommodate their business needs as they evolve and change,” Furey added. “These companies benefit from the application of industry-leading technology and best practice processes that allow them to see where they are spending their money, find trading partners, negotiate optimal terms and prices, manage supplier performance, place orders and better manage commerce flow.”

And they can deliver fast and measurable results. On average, companies that use Ariba Category Management Services drive savings of more than 12 percent across a range of categories in the following areas:

  • Logistics
  • Packaging
  • Capital Goods
  • Human Resources
  • Construction and Engineering
  • MRO
  • IT Hardware
  • Facilities and Maintenance
  • Marketing and Communications
  • Travel and Fleet
  • IT Services
  • Telecom

To learn more about the Ariba Category Management Services and the benefits they can deliver for your organization, visit: www.ariba.com/services

About Ariba, Inc.

Ariba, Inc. is the leading provider of collaborative business commerce solutions. Ariba combines industry-leading software as a service (SaaS) technology to optimize the complete commerce lifecycle with the world's largest web-based community to discover, connect and collaborate with a global network of trading partners and expert capabilities to augment internal resources and skills, delivering everything needed to control costs, minimize risk, improve profits and enhance cash flow and operations – all in a cloud-based environment. Whether you’re buying, selling or managing cash, you can do it more efficiently and effectively in the Ariba® Commerce Cloud. Over 300,000 companies, including more than 80 percent of the Fortune 500, use Ariba’s solutions to drive more efficient inter-enterprise commerce. Why not join them? For more information on Ariba commerce solutions and the results they deliver, visit www.ariba.com

Copyright © 1996 – 2010 Ariba, Inc.

Ariba, the Ariba logo, AribaLIVE, SupplyWatch, Ariba.com, Ariba.com Network and Ariba Spend Management. Find it. Get it. Keep it. are registered trademarks of Ariba, Inc. Ariba Spend Management, Ariba. This is Spend Management, Ariba Solutions Delivery, Ariba Analysis, Ariba Buyer, Ariba Category Management, Ariba Category Procurement, Ariba Contract Compliance, Ariba Contracts, Ariba Contract Management, Ariba Contract Workbench, Ariba Data Enrichment, Ariba eForms, Ariba Invoice, Ariba Payment, Ariba Sourcing, Ariba Spend Visibility, Ariba Travel and Expense, Ariba Procure-to-Pay, Ariba Workforce, Ariba Supplier Network, Ariba Supplier Connectivity, Ariba Supplier Performance Management, Ariba Content Procurement, Ariba PunchOut, Ariba QuickSource, PO-Flip, Ariba Spend Management Knowledge Base, Ariba Ready, Ariba Supply Lines, Ariba Supply Manager, Ariba LIVE, It’s Time for Spend Management and Supplier Lifecycle Management are trademarks or service marks of Ariba, Inc. All other brand or product names may be trademarks or registered trademarks of their respective companies or organizations in the United States and/or other countries.

Ariba Safe Harbor

Safe Harbor Statement under the Private Securities Litigation Reform Act 1995: Information and announcements in this release involve Ariba's expectations, beliefs, hopes, plans, intentions or strategies regarding the future and are forward-looking statements that involve risks and uncertainties. All forward-looking statements included in this release are based upon information available to Ariba as of the date of the release, and we assume no obligation to update any such forward-looking statements. These statements are not guarantees of future performance and actual results could differ materially from our current expectations. Factors that could cause or contribute to Ariba's operating and financial results to differ materially from current expectations include, but are not limited to: the impact of the credit crises on Ariba’s results of operations and financial condition; delays in development or shipment of new versions of Ariba's products and services; lack of market acceptance of Ariba's existing or future products or services; inability to continue to develop competitive new products and services on a timely basis; introduction of new products or services by major competitors; the ability to attract and retain qualified employees; difficulties in assimilating acquired companies, long and unpredictable sales cycles and the deferrals of anticipated orders; declining economic conditions, including the impact of a recession; inability to control costs; changes in the company's pricing or compensation policies; significant fluctuations in our stock price; the outcome of and costs associated with pending or potential future regulatory or legal proceedings; the impact of our acquisitions, including the disruption or loss of customer, business partner, supplier or employee relationships; and the level of costs and expenses incurred by Ariba as a result of such transactions. Factors and risks associated with its business, including a number of the factors and risks described above, are discussed in Ariba's Form 10-Q filed with the SEC on May 6, 2010.

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