Quadient Becomes Auchan France’s Exclusive Partner for Multi-Carrier Parcel Pick-up in over 400 Stores Nationwide
21 September 2023 - 8:30AM
Quadient Becomes Auchan France’s Exclusive Partner for
Multi-Carrier Parcel Pick-up in over 400 Stores Nationwide
Quadient (Euronext Paris: QDT), a leader in
helping businesses create meaningful customer connections through
digital and physical channels, and a major global open locker
network operator, announces an exclusive partnership with Auchan
France, a major French retailer, to equip over 400 hypermarkets and
supermarkets with Quadient’s open network smart lockers.
With its carrier-agnostic infrastructure, the
Parcel Pending by Quadient solution interfaces with the tracking
system of any carrier, automatically alerting customers as soon as
their parcel is securely delivered to one of the compartments.
Already set up to receive parcels from carriers Relais Colis and
UPS, the solution will enable Auchan to offer other carriers access
to its extensive network of hypermarkets and supermarkets for the
delivery of their customers' parcels. The comprehensive, efficient
and highly convenient service will further enhance customer
in-store experience, while simplifying store employees’ daily
work.
"We are proud to be speeding up our
collaboration with Quadient, a global leader in automated parcel
delivery,” said Basile Guérin, director of innovation and strategic
partnerships at Auchan France. “It's part of our commitment to work
with experts in their fields to offer our customers the best
services and a reinvented shopping experience, tailored to their
needs and aspirations".
The partnership enables Quadient to expand its
high-quality, attractive network, that offers carriers exclusive
access to premium delivery points ideally located in high-density
city districts. Carriers face considerable challenges in these
areas—large numbers of parcels, traffic congestion and overcrowding
of traditional staffed pick up and drop off points, particularly
during peak periods—and will now be able to access a high-value
shared infrastructure at strategic locations and reduce logistics
costs, CO2 emissions and delivery times, improving customer
satisfaction.
"Quadient’s automated delivery and collection
network streamlines both the last and first mile in a very
sustainable manner over the long term, respectful of the
environment and the consumer experience," said Katia Bourgeais
Crémel, Director of Parcel Locker Solutions Europe at Quadient. “We
look forward to building significant new partnerships that will
further develop a shared use of our pickup points, focusing on the
user experience, sustainability and cost reduction across the
parcel management chain.”
The partnership between Auchan France and
Quadient embodies both companies' commitment to rethinking the
customer experience and meeting today's logistics challenges, while
maintaining the quality of service they are recognized for.
Quadient continues to roll out its French network, building on its
strategic partnerships, its experience, and the success of its open
networks in the UK and Japan. To date, the company already has an
installed base of 18,900 units worldwide.
To find out more about the benefits of the
Parcel Pending by Quadient open network, visit:
www.parcelpending.com/en-us/markets/open-locker-network/.
About Quadient®Quadient is the
driving force behind the world’s most meaningful customer
experiences. By focusing on three key solution areas, Intelligent
Communication Automation, Parcel Locker Solutions and Mail-Related
Solutions, Quadient helps simplify the connection between people
and what matters. Quadient supports hundreds of thousands of
customers worldwide in their quest to create relevant, personalized
connections and achieve customer experience excellence. Quadient is
listed in compartment B of Euronext Paris (QDT) and is part of the
CAC® Mid & Small and EnterNext® Tech 40 indices. Quadient
shares are eligible for PEA-PME investment. For more information
about Quadient, visit www.quadient.com.
Contacts Joe Scolaro,
Quadient
|
|
Sandy Armstrong, Sterling Kilgore |
Global Press Relations Manager |
|
Director of Media & Communications |
+1 203-301-3673 |
|
+1-630-699-8979 |
j.scolaro@quadient.com |
|
sarmstrong@sterlingkilgore.com |
- Quadient PLS Auchan France-EN-vdef
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