SAN FRANCISCO, Oct. 24, 2017 /PRNewswire/ -- Salesforce
[NYSE: CRM], the global leader in CRM, today announced new research
from IDC, commissioned by Salesforce, detailing how Salesforce and
its ecosystem of customers and partners will drive 3.3 million new
jobs and more than $859 billion in
new business revenues worldwide by 2022.1 In
addition, by 2022 the Salesforce partner ecosystem will gain
$5.18 for every dollar Salesforce
earns. The Salesforce Economy's largest impact on industries will
be in financial services, with the forecasted creation of 584,995
new jobs and estimated $164 billion
in new business revenues by 2022. Last year, IDC forecasted the
Salesforce Economy would create 1.9 million jobs and $389 billion in new revenues by
2020.2
According to the IDC White Paper, the new findings demonstrate
the benefits of cloud computing, which underlies increases in IT
innovation, which in turn supports business innovation that leads
to accelerated development schedules, faster project completion,
shorter time to market for new products, and lower operational
costs. Cloud computing is currently growing at a much faster pace
than IT as a whole. Annual growth is forecast at 17 percent,
anchoring investments in products and services supporting digital
transformation projects that will reach $2
trillion by 2020.
"IDC's latest results underscore strong momentum from the
Trailblazer community of Salesforce customers, partners and
developers who power the Salesforce Economy and growth of cloud
services worldwide," said Tyler
Prince, EVP Alliances and Go-to-Market Innovation,
Salesforce. "Salesforce continues to innovate to address the
transformation needs of our customers across every industry."
Because organizations that spend on cloud computing
subscriptions also spend on ancillary products and services, from
additional cloud subscriptions and professional services to
supporting software, hardware, and managed services, the Salesforce
ecosystem in 2017 is nearly four times bigger than Salesforce
itself. By 2022 it will be more than five times bigger. IDC
estimates that in 2017 for every dollar Salesforce will make, the
ecosystem will make $3.67 and will
reach $5.18 by 2022. By 2022,
Salesforce will drive nearly 5 million indirect jobs, which are
created by spending in the general economy by the people filling
the 3.3 million direct jobs.
Industry Economic Benefits of the Salesforce Economy
In this study, IDC looked at how the Salesforce Economy will impact
revenue and job growth for six specific industries.
- Financial Services industry will gain $163.7 billion in new revenues and 584,995 new
jobs will be created by 2022.
- Manufacturing industry will gain $159 billion in new revenues and 638,296 new jobs
will be created by 2022.
- Retail industry will gain $92.6
billion in new revenues and 401,355 new jobs will be created
by 2022.
- Comms and Media industry will gain $89.8 billion in new revenues and 360,451 new
jobs will be created by 2022.
- Healthcare and Life Sciences industry will gain
$68.2 billion in new revenues and
244,096 new jobs will be created by 2022.
- Government industry will gain $50.9 billion in new revenues and 221,640 new
jobs will be created by 2022.
The Power of the Salesforce Ecosystem
The Salesforce
ecosystem is the key growth driver of the Salesforce Economy.
- The ecosystem includes thousands of partners, including ISVs
and consultants; four million developers; a community of 2.5
million 'Trailblazers' -- individuals and companies who use
Salesforce to drive innovation, transform their companies, and grow
their careers; more than 400 local, industry, and special interest
User Groups; and more than 200 Salesforce MVPs, prolific product
experts and brand advocates.
- The Salesforce AppExchange, the world's largest enterprise
cloud marketplace, is home to more than 4,000 solutions that have
been installed more than five million times. Today, 87 percent of
Salesforce customers and 89 percent of the Fortune 100 are using
AppExchange apps.
- Trailhead, Salesforce's interactive, guided and gamified
learning platform, allows anyone to learn the skills that empower
them to land a job in the workforce of the future. To date,
Trailblazers have earned four million badges for completing trails.
In addition, more than 300,000 job postings ask directly for
Salesforce or Salesforce-related skills; and the average salary for
Salesforce or Salesforce-related job openings is more than
$80,000 annually. Indeed, the world's
#1 job site, found that two of the top ten jobs in its 2017 ranking
were related to Salesforce: #4 Salesforce Administrator, #6
Salesforce Developer.
Additional Resources
- Download a full copy of the IDC White Paper, "Salesforce
Economy Forecast" study at:
http://www.salesforce.com/assets/pdf/misc/idc-study-salesforce-economy.pdf
- Like Salesforce on Facebook at
http://www.facebook.com/salesforce.
- Visit the Salesforce AppExchange at
http://www.appexchange.com.
- Salesforce Trailhead: https://trailhead.salesforce.com/
- Follow @salesforce on Twitter.
IDC Methodology
Since 2002, IDC has maintained an internal tool called the IDC
Salesforce Economic Impact Model, which takes inputs from IDC's
market research on IT spending, exchange rates, and vendor market
share, along with public inputs such as GDP, tax rates, and overall
labor force from other sources. The output of the EIM is IT company
and employee counts by geographic region. In 2009, IDC added inputs
for spending on cloud computing, percentage of IT resources
available for innovation (the rest used on legacy system support
and upgrades), and business revenue as a multiple of GDP per
country.
The Salesforce Economic Impact Model is an extension to IDC's IT
Economic Impact Model. It estimates Salesforce's current and future
share of the benefits to the general economy generated by cloud
computing, and it also estimates the size of the ecosystem
supporting Salesforce using IDC's market research on the ratio of
spending on professional services to cloud subscriptions; the ratio
of sales of hardware, software, and networking to spending on
public and private cloud computing; and the ratio of spending on
application development tools to applications developed. Note that
the ecosystem may include companies that are not formal business
partners of Salesforce but that nevertheless sell products or
services associated with the Salesforce implementations.
About Salesforce
Salesforce, the global CRM leader,
empowers companies to connect with their customers in a whole new
way. For more information about Salesforce (NYSE: CRM), visit:
www.salesforce.com.
Any unreleased services or features referenced in this or other
press releases or public statements are not currently available and
may not be delivered on time or at all. Customers who purchase
Salesforce applications should make their purchase decisions based
upon features that are currently available. Salesforce has
headquarters in San Francisco,
with offices in Europe and
Asia, and trades on the New York
Stock Exchange under the ticker symbol "CRM." For more information
please visit http://www.salesforce.com, or call
1-800-NO-SOFTWARE.
1 Source: IDC White Paper sponsored by
Salesforce, "The Salesforce Economy Forecast: 3.3 Million New Jobs,
$859 Billion New Business Revenues to
Be Created from 2016 to 2022," October
2017. Ecosystem includes all companies that provide the
products and services that surround a Salesforce
implementation.
2 Source: IDC White Paper, August 2016, "The Salesforce Economy: Enabling
1.9 Million New Jobs and $389 Billion
in New Revenues over the Next Five Years."
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