Raymond James Selects SPECTRUM(R) Integrity(TM) Aprisma Solution Ensures Reliability of IT Infrastructure Serving Institutional and Retail Financial Services Clients PORTSMOUTH, N.H., April 12 /PRNewswire/ -- Aprisma Management Technologies, Inc., a Gores Technology Group Company, today announced that Raymond James Financial, Inc. has chosen Aprisma's SPECTRUM Integrity to ensure the performance and reliability of their network infrastructure. A high-availability backbone supports data centers in St. Petersburg, FL and Detroit, MI along with more than 2,100 branch offices. Raymond James has deployed SPECTRUM's seamless integration with CA Unicenter and the new OneClick(TM) user interface to accelerate finding and fixing IT infrastructure problems. (Logo: http://www.newscom.com/cgi-bin/prnh/20001218/NEM017LOGO ) "The network is our lifeblood," said Robert Zradicka, Dir. of Network Operations at Raymond James. "SPECTRUM is our eyes and ears into all aspects of the LAN and WAN. It is flexible, feature-rich, stable and doing everything we wanted -- we are still discovering its potential." Raymond James has experienced tremendous growth over the last five years while automated trading has increased reliance on live order flow over the Internet. IT infrastructure reliability is paramount as cost of downtime is currently measured at $75,000 for every 15 minutes of degraded or failed connectivity. Aprisma manages the converged voice over IP (VoIP) infrastructure leveraging ATM, Frame Relay and MPLS advanced applications to ensure network latency, jitter and packet loss do not exceed stringent thresholds. A policy-based notification system leverages SPECTRUM Alarm Notification Manager to ensure actionable information reaches the right people at the right time. "SPECTRUM has opened new windows of information that enable us to adapt to all the dynamic changes in our environment," continued Zradicka. "We proactively know about problems before our customers or business units notice there is an issue." The Raymond James Network Operations team has built key partnerships with the business units they support to be more proactive and responsive to the needs of their internal customers. Real-time status information from OneClick brings the network out of the closet for key business units such as Capital Markets and Fixed Income. SPECTRUM, coupled with responsive people and effective process, has given business units confidence in the quality of IT services. "We have made a long-term commitment to SPECTRUM," said Zradicka. "The people at Aprisma really make the difference as they ensure we get the best possible service. They are the kind of vendor you want to partner with for many years." About Raymond James Financial Raymond James Financial [NYSE: RJF] provides financial services to individuals, corporations and municipalities through its three wholly owned investment firms, Raymond James & Associates, Raymond James Financial Services and Raymond James Ltd., which have more than 5,000 financial advisors serving 1.2 million accounts in 2,100 locations throughout the United States and internationally. In addition, total client assets are currently over $100 billion, of which more than $20.1 billion are managed by the firm's asset management subsidiaries. About Aprisma Management Technologies The leader in Service Level Intelligence(TM) solutions -- Aprisma's SPECTRUM(TM) software manages the health and performance of networks and the business services that rely on them. With over 10 years experience delivering rapid return on investment for over 1,000 leading companies in more than 40 countries, SPECTRUM solutions are delivered on time and on budget. Over $500 million has been invested to date in the research and development of the SPECTRUM software suite and an intellectual property portfolio of over 100 patents serves as evidence of Aprisma's continual innovation and industry thought leadership. The company's culture is centered on the principle"There is nothing more important than our customers" to strengthen the knowledge, trust and respect customers gain from a relationship with Aprisma. Additional information on SPECTRUM and related Aprisma solutions is available at http://www.aprisma.com/. About Gores Technology Group Gores Technology Group, LLC ("Gores") is a private investment firm focused on the technology and telecommunications sectors. Since 1987, Gores has amassed an enviable track record of successful investments within thesesectors. The firm combines the seasoned M & A team of a traditional financial buyer with the operational expertise and detailed due diligence capabilities of a strategic buyer. Gores has a long standing record of creating sustainable value in its portfolio companies by focusing on customers and employees, supporting management with operational expertise and providing the capital required for growth. Headquartered in Los Angeles, California, Gores maintains offices in Boulder, Colorado; New York, New York; London, United Kingdom; and Zurich, Switzerland. (http://www.gores.com/) Forward Looking Statements Any statements contained in this press release that do not describe historical facts may constitute forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Any forward-looking statements contained herein are based on current expectations, but are subject to a number of risks and uncertainties. The factors that could cause actual future results to differ materially from the forward-looking statements include the following: fluctuations in customer demand, the Company's ability to manage its growth (including the ability to hire sufficient sales and technical personnel), the risks associated with the expansion of the Company's distribution channels, the risk of new product introductions and customer acceptance of new products; the rapid technological change which characterizes the Company's markets, the risks associated with competition, the risks associated with international sales as the Company expands its markets, the ability of the Company to compete successfully in the future. Aprisma undertakes no obligation to update information contained in this release. SPECTRUM is a registered trademark of Aprisma Management Technologies. All other trademarks are the property of their respective owners. Photo: http://www.newscom.com/cgi-bin/prnh/20001218/NEM017LOGO AP Archive: http://photoarchive.ap.org PRN Photo Desk, 888-776-6555 or 212-782-2840 DATASOURCE: Aprisma Management Technologies CONTACT: Frank Stefanik, EVP Marketing & Business Development of Gores Technology Group, +1-310-209-3010, ; or Trent Waterhouse, Dir. of Marketing of Aprisma Management Technologies, +1-603-334-2112, Web site: http://www.aprisma.com/

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