0000086312false00000863122023-10-182023-10-18


UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 _______________________________________
 FORM 8-K
 ______________________________________

CURRENT REPORT
Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
 
Date of Report (Date of earliest event reported): October 18, 2023
 _______________________________________________
The Travelers Companies, Inc.
(Exact name of registrant as specified in its charter)
 _______________________________________________
 
Minnesota 001-10898 41-0518860
(State or other jurisdiction of
incorporation)
 (Commission File Number) (I.R.S. Employer
Identification No.)
485 Lexington Avenue
New York, New York 10017
(Address of principal executive offices) (Zip Code)
 
(917) 778-6000
(Registrant’s telephone number, including area code)
 
Not Applicable
(Former name or former address, if changed since last report)
 _________________________________________________

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):
 
            Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
 
            Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
 
            Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
 
            Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
 
Securities registered pursuant to Section 12(b) of the Act:
Title of each class Trading Symbol(s) Name of each exchange on which registered
Common stock, without par value TRV New York Stock Exchange

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
 
Emerging growth company  
 
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o




Item 2.02.  Results of Operations and Financial Condition.
 
On October 18, 2023, The Travelers Companies, Inc. (the “Company”) issued a press release announcing the results of the Company’s operations for the quarter ended September 30, 2023, and the availability of the Company’s third quarter financial supplement on the Company’s web site.  The press release and the financial supplement are furnished as Exhibits 99.1 and 99.2 to this Report and are hereby incorporated by reference in this Item 2.02.
 
As provided in General Instruction B.2 of Form 8-K, the information and exhibits contained in this Form 8-K shall not be deemed to be “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, nor shall they be deemed to be incorporated by reference in any filing under the Securities Act of 1933, as amended, except as shall be expressly set forth by specific reference in such a filing.
 
Item 9.01.  Financial Statements and Exhibits.
 
(d)                                 Exhibits.
 
Exhibit No. Description
99.1 
   
99.2 
101.1Pursuant to Rule 406 of Regulation S-T, the cover page to this Current Report on Form 8-K is formatted in Inline XBRL.
104.1Cover Page Interactive Data File (Embedded within the Inline XBRL document and included in Exhibit 101.1.)





SIGNATURES
 
Pursuant to the requirements of the Securities Exchange Act of 1934, The Travelers Companies, Inc. has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
 
  THE TRAVELERS COMPANIES, INC.
   
   
Date: October 18, 2023By:/S/   CHRISTINE K. KALLA
  Name: Christine K. Kalla
  Executive Vice President and General Counsel



g34651mo25i001b12a.gif                                            Exhibit 99.1
                                            The Travelers Companies, Inc.
                            485 Lexington Avenue
                                    New York, NY 10017-2630
                                        www.travelers.com
NYSE: TRV

Travelers Reports Third Quarter 2023 Net Income of $404 million and Core Income of $454 million
Third Quarter 2023 Net Income per Diluted Share of $1.74 and Return on Equity of 7.7%
Third Quarter 2023 Core Income per Diluted Share of $1.95 and Core Return on Equity of 6.9%
Excellent underlying underwriting income of $868 million pre-tax, up 43%.
Consolidated combined ratio of 101.0%; and underlying combined ratio of 90.6%, a 1.9 point improvement.
Catastrophe losses of $850 million pre-tax compared to $512 million pre-tax in the prior year quarter.
Net unfavorable prior year reserve development of $154 million pre-tax primarily due to an addition to asbestos reserves of $284 million pre-tax.
Record net written premiums of $10.493 billion, up 14% over the prior year quarter, including growth in all three segments.
Strong renewal premium change in all three segments, including record levels in Business Insurance and Personal Automobile.
Net investment income increased 30% pre-tax over the prior year quarter primarily due to strong fixed income returns.

New York, October 18, 2023 — The Travelers Companies, Inc. today reported net income of $404 million, or $1.74 per diluted share, for the quarter ended September 30, 2023, compared to $454 million, or $1.89 per diluted share, in the prior year quarter. Core income in the current quarter was $454 million, or $1.95 per diluted share, compared to $526 million, or $2.20 per diluted share, in the prior year quarter. Core income decreased primarily due to higher catastrophe losses and net unfavorable prior year reserve development (driven by the Company’s run-off businesses) compared to net favorable prior year reserve development in the prior year quarter, partially offset by a higher underlying underwriting gain (i.e., excluding net prior year reserve development and catastrophe losses) and higher net investment income. Net realized investment losses in the current quarter were $65 million pre-tax ($50 million after-tax), compared to $93 million pre-tax ($72 million after-tax) in the prior year quarter. Per diluted share amounts benefited from the impact of share repurchases.
Consolidated Highlights
($ in millions, except for per share amounts, and after-tax, except for premiums and revenues)Three Months Ended September 30,Nine Months Ended September 30,
20232022Change20232022Change
Net written premiums$10,493 $9,198 14 %$30,207 $26,585 14 %
Total revenues$10,635 $9,303 14 $30,437 $27,248 12 
Net income$404 $454 (11)$1,365 $2,023 (33)
per diluted share$1.74 $1.89 (8)$5.83 $8.34 (30)
Core income$454 $526 (14)$1,439 $2,188 (34)
per diluted share$1.95 $2.20 (11)$6.15 $9.02 (32)
Diluted weighted average shares outstanding231.1 237.9 (3)232.5 240.9 (3)
Combined ratio101.0 %98.2 %2.8 pts101.0 %96.0 %5.0 pts
Underlying combined ratio90.6 %92.5 %(1.9)pts90.8 %92.2 %(1.4)pts
Return on equity7.7 %8.5 %(0.8)pts8.3 %11.1 %(2.8)pts
Core return on equity6.9 %7.9 %(1.0)pts7.2 %10.9 %(3.7)pts
As ofChange From
September 30,
2023
December 31,
2022
September 30,
2022
December 31,
2022
September 30,
2022
Book value per share$87.47 $92.90 $84.94 (6)%3 %
Adjusted book value per share115.78 114.00 111.90 2 %3 %
See Glossary of Financial Measures for definitions and the statistical supplement for additional financial data.
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“Core income of $454 million for the quarter benefited from very strong underlying underwriting returns and net investment income but was also impacted by elevated catastrophe losses,” said Alan Schnitzer, Chairman and Chief Executive Officer. “We are very pleased with the underlying fundamentals of our business. Underlying underwriting income of $868 million pre-tax was up 43% over the prior year quarter, driven by record net earned premiums of $9.7 billion and a consolidated underlying combined ratio which improved 1.9 points to an excellent 90.6%. The underlying combined ratio in our commercial segments remained excellent, and the underlying combined ratio in Personal Insurance improved by more than 5 points to 94.2%. Our high-quality investment portfolio continued to perform extremely well, generating after-tax net investment income of $640 million.

“Through excellent marketplace execution across all three segments, we delivered growth of $1.3 billion, or 14%, in net written premiums to a record $10.5 billion. In Business Insurance, we grew net written premiums by 16%. Renewal premium change in the segment was very strong at 12.9%. Renewal rate change accelerated sequentially to 7.9%, while retention remained historically high at 87%. New business was strong and higher broadly across the segment. In Bond & Specialty Insurance, we grew net written premiums to a milestone $1 billion, achieved 91% retention of our high-quality management liability business and grew net written premiums in our industry-leading surety business by 13%. Given the attractive returns, we are very pleased with the strong production results in both of our commercial business segments. In Personal Insurance, 14% top-line growth was driven by higher pricing. Renewal premium change was 19.4% in our Homeowners and Other business and increased to a record high 18.2% in our Auto business.

“The fundamentals in our commercial businesses are terrific, the underlying results in our personal insurance business are improving and heading in the right direction and we are achieving steadily rising returns in our growing fixed income portfolio. Alongside that momentum, we are making excellent progress in the execution of our focused innovation agenda. For those reasons and more, we are very confident in the outlook across our diversified business.”

2


Consolidated Results
Three Months Ended September 30,Nine Months Ended September 30,
($ in millions and pre-tax, unless noted otherwise)20232022Change20232022Change
Underwriting gain (loss):$(136)$115 $(251)$(409)$887 $(1,296)
Underwriting gain (loss) includes:
Net favorable (unfavorable) prior year reserve development(154)20 (174)11 464 (453)
Catastrophes, net of reinsurance(850)(512)(338)(2,866)(1,418)(1,448)
Net investment income769 593 176 2,144 1,937 207 
Other income (expense), including interest expense
(96)(87)(9)(289)(246)(43)
Core income before income taxes537 621 (84)1,446 2,578 (1,132)
Income tax expense83 95 (12)7 390 (383)
Core income454 526 (72)1,439 2,188 (749)
Net realized investment losses after income taxes(50)(72)22 (74)(165)91 
Net income$404 $454 $(50)$1,365 $2,023 $(658)
Combined ratio101.0 %98.2 %2.8 pts101.0 %96.0 %5.0 pts
Impact on combined ratio
Net (favorable) unfavorable prior year reserve development1.6 pts(0.2)pts1.8 pts(0.1)pts(1.9)pts1.8 pts
Catastrophes, net of reinsurance8.8 pts5.9 pts2.9 pts10.3 pts5.7 pts4.6 pts
Underlying combined ratio90.6 %92.5 %(1.9)pts90.8 %92.2 %(1.4)pts
Net written premiums
Business Insurance$5,080$4,37016 %$15,412$13,24516 %
Bond & Specialty Insurance1,0039642,8532,808
Personal Insurance4,4103,86414 11,94210,53213 
Total$10,493$9,19814 %$30,207$26,58514 %
Third Quarter 2023 Results
(All comparisons vs. third quarter 2022, unless noted otherwise)
Net income of $404 million decreased $50 million, due to lower core income, partially offset by lower net realized investment losses. Core income of $454 million decreased $72 million, primarily due to higher catastrophe losses and net unfavorable prior year reserve development (driven by the Company’s run-off businesses) compared to net favorable prior year reserve development in the prior year quarter, partially offset by a higher underlying underwriting gain and higher net investment income. The underlying underwriting gain benefited from higher business volumes. Net realized investment losses were $65 million pre-tax ($50 million after-tax), compared to $93 million pre-tax ($72 million after-tax) in the prior year quarter.
Combined ratio:
The combined ratio of 101.0% increased 2.8 points due to higher catastrophe losses (2.9 points) and net unfavorable prior year reserve development compared to net favorable prior year reserve development in the prior year quarter (1.8 points), partially offset by a lower underlying combined ratio (1.9 points).
The underlying combined ratio of 90.6% improved 1.9 points. See below for further details by segment.
Net unfavorable prior year reserve development in Business Insurance was partially offset by net favorable prior year reserve development in Bond & Specialty Insurance and Personal Insurance. See below for further details by segment.
Catastrophe losses primarily resulted from numerous severe wind and hail storms in multiple states.
Net investment income of $769 million pre-tax ($640 million after-tax) increased 30%. Income from the fixed income investment portfolio increased over the prior year quarter due to a higher average yield and growth in fixed maturity investments. Income from the non-fixed income investment portfolio increased over the prior year quarter due to
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higher private equity partnership returns. Non-fixed income returns are generally reported on a one-quarter lagged basis and directionally follow the broader equity markets.

Net written premiums of $10.493 billion increased 14%. See below for further details by segment.

Year-to-Date 2023 Results
(All comparisons vs. year-to-date 2022, unless noted otherwise)
 
Net income of $1.365 billion decreased $658 million, due to lower core income, partially offset by lower net realized investment losses. Core income of $1.439 billion decreased $749 million, primarily due to higher catastrophe losses and lower net favorable prior year reserve development, partially offset by a higher underlying underwriting gain and higher net investment income. The underlying underwriting gain benefited from higher business volumes. The underlying underwriting gain in the current year period also included a one-time tax benefit of $211 million due to the expiration of the statute of limitations with respect to a tax item, while the prior year period included a $47 million reduction in income tax expense as a result of the resolution of prior year tax matters. These tax benefits are included in the income tax line in the Consolidated Statement of Income and accordingly do not impact the combined ratio or the underlying combined ratio. Net realized investment losses were $94 million pre-tax ($74 million after-tax), compared to $211 million pre-tax ($165 million after-tax) in the prior year period.

Combined ratio:
 
The combined ratio of 101.0% increased 5.0 points due to higher catastrophe losses (4.6 points) and lower net favorable prior year reserve development (1.8 points), partially offset by a lower underlying combined ratio (1.4 points).

The underlying combined ratio of 90.8% improved 1.4 points. See below for further details by segment.

Net favorable prior year reserve development in Bond & Specialty Insurance and Personal Insurance was partially offset by net unfavorable prior year reserve development in Business Insurance. See below for further details by segment.

Catastrophe losses included the third quarter events described above, as well as numerous severe wind and hail storms in multiple states in the first six months of 2023.
Net investment income of $2.144 billion pre-tax ($1.791 billion after-tax) increased 11%. Income from the fixed income investment portfolio increased over the prior year period due to a higher average yield and growth in fixed maturity investments. Income from the non-fixed income investment portfolio was solid but decreased from a strong level in the prior year period, primarily due to lower private equity and real estate partnership returns.

Net written premiums of $30.207 billion increased 14%. See below for further details by segment.

Shareholders’ Equity

Shareholders’ equity of $19.978 billion decreased 7% from year-end 2022, primarily due to higher net unrealized investment losses, common share repurchases and dividends to shareholders, partially offset by net income of $1.365 billion. Net unrealized investment losses included in shareholders’ equity were $8.206 billion pre-tax ($6.466 billion after-tax), compared to $6.220 billion pre-tax ($4.898 billion after-tax) at year-end 2022. The increase in net unrealized investment losses was driven by higher interest rates. Book value per share of $87.47 increased 3% over September 30, 2022, and decreased 6% from year-end 2022. Adjusted book value per share of $115.78, which excludes net unrealized investment gains (losses), increased 3% over September 30, 2022, and increased 2% over year-end 2022.

The Company repurchased 0.6 million shares during the third quarter at an average price of $164.50 per share for a total cost of $101 million. At September 30, 2023, the Company had $6.105 billion of capacity remaining under its share repurchase authorizations approved by the Board of Directors. At the end of the quarter, statutory capital and surplus was $23.267 billion, and the ratio of debt-to-capital was 28.7%. The ratio of debt-to-capital excluding after-tax net unrealized investment gains (losses) included in shareholders’ equity was 23.3%, within the Company’s target range of 15% to 25%.

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The Board of Directors declared a regular quarterly dividend of $1.00 per share. The dividend is payable December 29, 2023, to shareholders of record at the close of business on December 8, 2023.

Business Insurance Segment Financial Results
 Three Months Ended September 30,Nine Months Ended September 30,
($ in millions and pre-tax, unless noted otherwise)20232022Change20232022Change
Underwriting gain:$31 $148 $(117)$290 $787 $(497)
Underwriting gain includes:
Net favorable (unfavorable) prior year reserve development(263)(61)(202)(345)254 (599)
Catastrophes, net of reinsurance
(203)(216)13 (798)(529)(269)
Net investment income551 426 125 1,533 1,415 118 
Other income (expense) (13)(14)1 (56)(19)(37)
Segment income before income taxes569 560 9 1,767 2,183 (416)
Income tax expense101 89 12 141 377 (236)
Segment income$468 $471 $(3)$1,626 $1,806 $(180)
Combined ratio99.1 %96.3 %2.8 pts97.7 %93.5 %4.2 pts
Impact on combined ratio
Net (favorable) unfavorable prior year reserve development5.3 pts1.4 pts3.9 pts2.4 pts(2.0)pts4.4 pts
Catastrophes, net of reinsurance
4.1 pts4.9 pts(0.8)pts5.7 pts4.1 pts1.6 pts
Underlying combined ratio89.7 %90.0 %(0.3)pts89.6 %91.4 %(1.8)pts
Net written premiums by market
Domestic
Select Accounts$824 $739 12 %$2,615 $2,365 11 %
Middle Market2,750 2,465 12 8,294 7,410 12 
National Accounts247 247 — 818 790 
National Property and Other874 702 25 2,326 1,889 23 
Total Domestic4,695 4,153 13 14,053 12,454 13 
International385 217 77 1,359 791 72 
Total$5,080 $4,370 16 %$15,412 $13,245 16 %
 
Third Quarter 2023 Results
(All comparisons vs. third quarter 2022, unless noted otherwise)
 
Segment income for Business Insurance was $468 million after-tax, a decrease of $3 million. Segment income decreased primarily due to higher net unfavorable prior year reserve development, partially offset by higher net investment income, a higher underlying underwriting gain and lower catastrophe losses. The underlying underwriting gain benefited from higher business volumes.

Combined ratio:

The combined ratio of 99.1% increased 2.8 points due to higher net unfavorable prior year reserve development (3.9 points), partially offset by lower catastrophe losses (0.8 points) and a lower underlying combined ratio (0.3 points).
The underlying combined ratio improved 0.3 points to a very strong 89.7%.

Net unfavorable prior year reserve development was primarily driven by (i) net unfavorable prior year reserve development in the run-off operations within the general liability product line, including an addition to asbestos reserves of $284 million and additions to reserves attributable to childhood sexual molestation claims and environmental claims, partially offset by (ii) net favorable prior year reserve development in the ongoing operations, including better than expected loss experience in the domestic operations’ workers’ compensation product line for multiple accident years, partially offset by higher than expected loss
5


experience in the commercial automobile product line for recent accident years. Net unfavorable prior year reserve development in the prior year quarter included an addition to asbestos reserves of $212 million. The Company completes its annual in-depth asbestos claim review in the third quarter of each year.

Net written premiums of $5.080 billion increased 16%, reflecting strong renewal premium change and retention, as well as higher levels of new business. The increase in net written premiums also included the impact of the Company’s quota share reinsurance agreement with subsidiaries of Fidelis Insurance Holdings Limited effective January 1, 2023, which is included in the segment’s International results.

Year-to-Date 2023 Results
(All comparisons vs. year-to-date 2022, unless noted otherwise)
 
Segment income for Business Insurance was $1.626 billion after-tax, a decrease of $180 million. Segment income decreased primarily due to net unfavorable prior year reserve development compared to net favorable prior year reserve development in the same period of 2022 and higher catastrophe losses, partially offset by a higher underlying underwriting gain and higher net investment income. The underlying underwriting gain benefited from higher business volumes. The underlying underwriting gain in the current year period also included a one-time tax benefit of $171 million due to the expiration of the statute of limitations with respect to a tax item, while the prior year period included a $3 million reduction in income tax expense as a result of the resolution of prior year tax matters.
 
Combined ratio:

The combined ratio of 97.7% increased 4.2 points due to net unfavorable prior year reserve development compared to net favorable prior year reserve development in the same period of 2022 (4.4 points) and higher catastrophe losses (1.6 points), partially offset by a lower underlying combined ratio (1.8 points).
The underlying combined ratio improved 1.8 points to a very strong 89.6%.

Net unfavorable prior year reserve development was primarily driven by (i) net unfavorable prior year reserve development in the run-off operations within the general liability product line, including an addition to asbestos reserves and additions to reserves attributable to childhood sexual molestation claims and environmental claims, partially offset by (ii) net favorable prior year reserve development in the ongoing operations, including better than expected loss experience in the domestic operations’ workers’ compensation product line for multiple accident years, partially offset by higher than expected loss experience in the general liability product line for multiple accident years and commercial automobile product line for recent accident years.

Net written premiums of $15.412 billion increased 16%, reflecting the same factors described above for the third quarter of 2023.

6


Bond & Specialty Insurance Segment Financial Results
Three Months Ended September 30,Nine Months Ended September 30,
($ in millions and pre-tax, unless noted otherwise)20232022Change20232022 Change
Underwriting gain:$241 $234 $7 $617 $629 $(12)
Underwriting gain includes:
Net favorable prior year reserve development72 63 249 171 78 
Catastrophes, net of reinsurance(5)(11)(31)(16)(15)
Net investment income86 65 21 237 188 49 
Other income4 5 (1)14 11 3 
Segment income before income taxes331 304 27 868 828 40 
Income tax expense66 62 4 166 141 25 
Segment income$265 $242 $23 $702 $687 $15 
Combined ratio73.6 %72.5 %1.1 pts76.8 %74.8 %2.0 pts
Impact on combined ratio
Net favorable prior year reserve development(7.7)pts(7.2)pts(0.5)pts(9.1)pts(6.7)pts(2.4)pts
Catastrophes, net of reinsurance0.6 pts1.3 pts(0.7)pts1.1 pts0.6 pts0.5 pts
Underlying combined ratio80.7 %78.4 %2.3 pts84.8 %80.9 %3.9 pts
Net written premiums
Domestic
Management Liability$551 $554 (1)%$1,603 $1,592 %
Surety321 284 13 871 828 
Total Domestic872 838 2,474 2,420 
International131 126 379 388 (2)
Total$1,003 $964 4 %$2,853 $2,808 2 %

Third Quarter 2023 Results
(All comparisons vs. third quarter 2022, unless noted otherwise)
 
Segment income for Bond & Specialty Insurance was $265 million after-tax, an increase of $23 million. Segment income increased primarily due to higher net investment income, higher net favorable prior year reserve development and lower catastrophe losses, partially offset by a lower underlying underwriting gain. The underlying underwriting gain benefited from higher business volumes.
Combined ratio:

The combined ratio of 73.6% increased 1.1 points due to a higher underlying combined ratio (2.3 points), partially offset by lower catastrophe losses (0.7 points) and higher net favorable prior year reserve development (0.5 points).

The underlying combined ratio of 80.7% increased 2.3 points, primarily driven by a higher expense ratio.

Net favorable prior year reserve development was primarily driven by better than expected loss experience in the domestic operations’ fidelity and surety product lines and in the general liability product line for management liability coverages for recent accident years.

Net written premiums of $1.003 billion increased 4%, reflecting strong production in surety, as well as strong retention and new business and positive renewal premium change in management liability.
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Year-to-Date 2023 Results
(All comparisons vs. year-to-date 2022, unless noted otherwise)
 
Segment income for Bond & Specialty Insurance was $702 million after-tax, an increase of $15 million. Segment income increased primarily due to higher net favorable prior year reserve development and higher net investment income, partially offset by a lower underlying underwriting gain and higher catastrophe losses. The underlying underwriting gain benefited from higher business volumes. The underlying underwriting gain in the current year period included a one-time tax benefit of $9 million due to the expiration of the statute of limitations with respect to a tax item, while the prior year period included a $24 million reduction in income tax expense as a result of the resolution of prior year tax matters.

Combined ratio:

The combined ratio of 76.8% increased 2.0 points due to a higher underlying combined ratio (3.9 points) and higher catastrophe losses (0.5 points), partially offset by higher net favorable prior year reserve development (2.4 points).

The underlying combined ratio of 84.8% increased 3.9 points, primarily driven by losses from a small number of surety accounts and loss activity related to the disruption in the banking sector, as well as a higher expense ratio.

Net favorable prior year reserve development was primarily driven by the same factors described above for the third quarter of 2023.

Net written premiums of $2.853 billion increased 2%, reflecting the same factors described above for the third quarter of 2023.

Personal Insurance Segment Financial Results
Three Months Ended September 30,Nine Months Ended September 30,
($ in millions and pre-tax, unless noted otherwise)20232022Change20232022Change
Underwriting loss:$(408)$(267)$(141)$(1,316)$(529)$(787)
Underwriting loss includes:
Net favorable prior year reserve development37 18 19 107 39 68 
Catastrophes, net of reinsurance(642)(285)(357)(2,037)(873)(1,164)
Net investment income132 102 30 374 334 40 
Other income20 18 2 59 50 9 
Segment loss before income taxes(256)(147)(109)(883)(145)(738)
Income tax benefit(63)(36)(27)(235)(66)(169)
Segment loss$(193)$(111)$(82)$(648)$(79)$(569)
Combined ratio110.0 %107.2 %2.8 pts111.3 %104.7 %6.6 pts
Impact on combined ratio
Net favorable prior year reserve development(1.0)pts(0.5)pts(0.5)pts(1.0)pts(0.4)pts(0.6)pts
Catastrophes, net of reinsurance16.8 pts8.4 pts8.4 pts18.5 pts8.9 pts9.6 pts
Underlying combined ratio94.2 %99.3 %(5.1)pts93.8 %96.2 %(2.4)pts
Net written premiums
Domestic
Automobile$2,022 $1,743 16 %$5,499 $4,868 13 %
Homeowners and Other2,216 1,952 14 5,954 5,164 15 
Total Domestic4,238 3,695 15 11,453 10,032 14 
International172 169 489 500 (2)
Total$4,410 $3,864 14 %$11,942 $10,532 13 %

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Third Quarter 2023 Results
(All comparisons vs. third quarter 2022, unless noted otherwise)

Segment loss for Personal Insurance was $193 million after-tax, compared with a segment loss of $111 million in the prior year quarter. The increase in segment loss was driven by higher catastrophe losses, partially offset by a higher underlying underwriting gain, higher net investment income and higher net favorable prior year reserve development. The underlying underwriting gain benefited from higher business volumes.

Combined ratio:

The combined ratio of 110.0% increased 2.8 points due to higher catastrophe losses (8.4 points), partially offset by a lower underlying combined ratio (5.1 points) and higher net favorable prior year reserve development (0.5 points).

The underlying combined ratio of 94.2% improved 5.1 points, reflecting improvement in both Homeowners and Other and Automobile.

Net favorable prior year reserve development was primarily driven by better than expected loss experience in the domestic operations’ homeowners and other product line for recent accident years.

Net written premiums of $4.410 billion increased 14%, primarily reflecting higher pricing in both Domestic Homeowners and Other and Domestic Automobile.

Year-to-Date 2023 Results
(All comparisons vs. year-to-date 2022, unless noted otherwise)

Segment loss for Personal Insurance was $648 million after-tax, compared with a segment loss of $79 million in the same period of 2022. The increase in segment loss was driven by higher catastrophe losses, partially offset by a higher underlying underwriting gain, higher net favorable prior year reserve development and higher net investment income. The underlying underwriting gain benefited from higher business volumes. The underlying underwriting gain in the current year period included a one-time tax benefit of $31 million due to the expiration of the statute of limitations with respect to a tax item, while the prior year period included a $20 million reduction in income tax expense as a result of the resolution of prior year tax matters.

Combined ratio:

The combined ratio of 111.3% increased 6.6 points due to higher catastrophe losses (9.6 points), partially offset by a lower underlying combined ratio (2.4 points) and higher net favorable prior year reserve development (0.6 points).

The underlying combined ratio of 93.8% improved 2.4 points, reflecting an improvement in Homeowners and Other, partially offset by an increase in Automobile.

Net favorable prior year reserve development was primarily driven by the same factors described above for the third quarter of 2023.

Net written premiums of $11.942 billion increased 13%, reflecting the same factors described above for the third quarter of 2023.

Financial Supplement and Conference Call

The information in this press release should be read in conjunction with the financial supplement that is available on our website at Travelers.com. Travelers management will discuss the contents of this release and other relevant topics via webcast at 9 a.m. Eastern (8 a.m. Central) on Wednesday, October 18, 2023. Investors can access the call via webcast at investor.travelers.com or by dialing 1.888.440.6281 within the United States or 1.646.960.0218 outside the United States. Prior to the webcast, a slide presentation pertaining to the quarterly earnings will be available on the Company’s website.

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Following the live event, replays will be available via webcast for one year at investor.travelers.com and by telephone for 30 days by dialing 1.800.770.2030 within the United States or 1.647.362.9199 outside the United States. All callers should use conference ID 5449478.

About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading provider of property casualty insurance for auto, home and business. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of approximately $37 billion in 2022. For more information, visit Travelers.com.

Travelers may use its website and/or social media outlets, such as Facebook and Twitter, as distribution channels of material Company information. Financial and other important information regarding the Company is routinely accessible through and posted on our website at investor.travelers.com, our Facebook page at facebook.com/travelers and our X account (@Travelers) at twitter.com/travelers. In addition, you may automatically receive email alerts and other information about Travelers when you enroll your email address by visiting the Email Notifications section at investor.travelers.com.

Travelers is organized into the following reportable business segments:

Business Insurance - Business Insurance offers a broad array of property and casualty insurance products and services to its customers, primarily in the United States, as well as in Canada, the United Kingdom, the Republic of Ireland and throughout other parts of the world, including as a corporate member of Lloyd’s.

Bond & Specialty Insurance - Bond & Specialty Insurance offers surety, fidelity, management liability, professional liability, and other property and casualty coverages and related risk management services to its customers, primarily in the United States, and certain surety and specialty insurance products in Canada, the United Kingdom and the Republic of Ireland, as well as Brazil through a joint venture, in each case utilizing various degrees of financially-based underwriting approaches.

Personal Insurance - Personal Insurance offers a broad range of property and casualty insurance products and services covering individuals’ personal risks, primarily in the United States, as well as in Canada. Personal Insurance’s primary products of automobile and homeowners insurance are complemented by a broad suite of related coverages.
 * * * * *
Forward-Looking Statements

This press release contains, and management may make, certain “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. All statements, other than statements of historical facts, may be forward-looking statements. Words such as “may,” “will,” “should,” “likely,” “probably,” “anticipates,” “expects,” “intends,” “plans,” “projects,” “believes,” “views,” “estimates” and similar expressions are used to identify these forward-looking statements. These statements include, among other things, the Company’s statements about:

the Company’s outlook, the impact of trends on its business, such as the impact of elevated industrywide loss costs in Personal Insurance, and its future results of operations and financial condition;
the impact of legislative or regulatory actions or court decisions;
share repurchase plans;
future pension plan contributions;
the sufficiency of the Company’s asbestos and other reserves;
the impact of emerging claims issues as well as other insurance and non-insurance litigation;
the cost and availability of reinsurance coverage;
catastrophe losses and modeling;
the impact of investment, economic and underwriting market conditions, including interest rates, inflation and disruption in the banking and commercial real estate sectors;
the Company’s approach to managing its investment portfolio;
the impact of changing climate conditions;
strategic and operational initiatives to improve profitability and competitiveness;
the Company’s competitive advantages and innovation agenda, including executing on that agenda with respect to artificial intelligence;
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new product offerings;
the impact of developments in the tort environment;
the impact of developments in the geopolitical environment; and
the impact of a U.S. government shutdown.

The Company cautions investors that such statements are subject to risks and uncertainties, many of which are difficult to predict and generally beyond the Company’s control, that could cause actual results to differ materially from those expressed in, or implied or projected by, the forward-looking information and statements.

Some of the factors that could cause actual results to differ include, but are not limited to, the following:

Insurance-Related Risks

high levels of catastrophe losses;
actual claims may exceed the Company’s claims and claim adjustment expense reserves, or the estimated level of claims and claim adjustment expense reserves may increase, including as a result of, among other things, changes in the legal/tort, regulatory and economic environments, including increased inflation;
the Company’s potential exposure to asbestos and environmental claims and related litigation;
the Company is exposed to, and may face adverse developments involving, mass tort claims; and
the effects of emerging claim and coverage issues on the Company’s business are uncertain, and court decisions or legislative changes that take place after the Company issues its policies can result in an unexpected increase in the number of claims.

Financial, Economic and Credit Risks

a period of financial market disruption or an economic downturn;
the Company’s investment portfolio is subject to credit and interest rate risk, and may suffer reduced or low returns or material realized or unrealized losses;
the Company is exposed to credit risk related to reinsurance and structured settlements, and reinsurance coverage may not be available to the Company;
the Company is exposed to credit risk in certain of its insurance operations and with respect to certain guarantee or indemnification arrangements that it has with third parties;
a downgrade in the Company’s claims-paying and financial strength ratings; and
the Company’s insurance subsidiaries may be unable to pay dividends to the Company’s holding company in sufficient amounts.

Business and Operational Risks

the ongoing impact of COVID-19 and related risks, and any future pandemics (including new variants of COVID-19);
the intense competition that the Company faces, including with respect to attracting and retaining employees, and the impact of innovation, technological change and changing customer preferences on the insurance industry and the markets in which it operates;
disruptions to the Company’s relationships with its independent agents and brokers or the Company’s inability to manage effectively a changing distribution landscape;
the Company’s efforts to develop new products or services, expand in targeted markets, improve business processes and workflows or make acquisitions may not be successful and may create enhanced risks;
the Company's pricing and capital models may provide materially different indications than actual results;
loss of or significant restrictions on the use of particular types of underwriting criteria, such as credit scoring, or other data or methodologies, in the pricing and underwriting of the Company’s products; and
the Company is subject to additional risks associated with its business outside the United States.
Technology and Intellectual Property Risks

as a result of cyber attacks (the risk of which could be exacerbated by geopolitical tensions) or otherwise, the Company may experience difficulties with technology, data and network security or outsourcing relationships;
the Company’s dependence on effective information technology systems and on continuing to develop and implement improvements in technology, including with respect to artificial intelligence; and
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the Company may be unable to protect and enforce its own intellectual property or may be subject to claims for infringing the intellectual property of others.
Regulatory and Compliance Risks

changes in regulation, including higher tax rates; and
the Company's compliance controls may not be effective.
In addition, the Company’s share repurchase plans depend on a variety of factors, including the Company’s financial position, earnings, share price, catastrophe losses, maintaining capital levels appropriate for the Company’s business operations, changes in levels of written premiums, funding of the Company’s qualified pension plan, capital requirements of the Company’s operating subsidiaries, legal requirements, regulatory constraints, other investment opportunities (including mergers and acquisitions and related financings), market conditions, changes in tax laws (including the Inflation Reduction Act) and other factors.
Our forward-looking statements speak only as of the date of this press release or as of the date they are made, and we undertake no obligation to update forward-looking statements. For a more detailed discussion of these factors, see the information under the captions “Risk Factors,” “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and “Forward Looking Statements” in the quarterly report on Form 10-Q filed with the Securities and Exchange Commission (SEC) on October 18, 2023, and in our most recent annual report on Form 10-K filed with the SEC on February 16, 2023, in each case as updated by our periodic filings with the SEC.

GLOSSARY OF FINANCIAL MEASURES AND RECONCILIATIONS OF GAAP MEASURES TO NON-GAAP MEASURES

The following measures are used by the Company’s management to evaluate financial performance against historical results, to establish performance targets on a consolidated basis and for other reasons as discussed below. In some cases, these measures are considered non-GAAP financial measures under applicable SEC rules because they are not displayed as separate line items in the consolidated financial statements or are not required to be disclosed in the notes to financial statements or, in some cases, include or exclude certain items not ordinarily included or excluded in the most comparable GAAP financial measure. Reconciliations of these measures to the most comparable GAAP measures also follow.

In the opinion of the Company’s management, a discussion of these measures provides investors, financial analysts, rating agencies and other financial statement users with a better understanding of the significant factors that comprise the Company’s periodic results of operations and how management evaluates the Company’s financial performance.

Some of these measures exclude net realized investment gains (losses), net of tax, and/or net unrealized investment gains (losses), net of tax, included in shareholders’ equity, which can be significantly impacted by both discretionary and other economic factors and are not necessarily indicative of operating trends.

Other companies may calculate these measures differently, and, therefore, their measures may not be comparable to those used by the Company’s management.

RECONCILIATION OF NET INCOME TO CORE INCOME AND CERTAIN OTHER NON-GAAP MEASURES

Core income (loss) is consolidated net income (loss) excluding the after-tax impact of net realized investment gains (losses), discontinued operations, the effect of a change in tax laws and tax rates at enactment, and cumulative effect of changes in accounting principles when applicable. Segment income (loss) is determined in the same manner as core income (loss) on a segment basis. Management uses segment income (loss) to analyze each segment’s performance and as a tool in making business decisions. Financial statement users also consider core income (loss) when analyzing the results and trends of insurance companies. Core income (loss) per share is core income (loss) on a per common share basis.

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Reconciliation of Net Income to Core Income less Preferred Dividends
Three Months Ended September 30,Nine Months Ended September 30,
($ in millions, after-tax)2023202220232022
Net income$404 $454 $1,365 $2,023 
Adjustments:
Net realized investment losses50 72 74 165 
Core income$454 $526 $1,439 $2,188 
Three Months Ended September 30,Nine Months Ended September 30,
($ in millions, pre-tax)2023202220232022
Net income$472 $528 $1,352 $2,367 
Adjustments:
Net realized investment losses65 93 94 211 
Core income$537 $621 $1,446 $2,578 
 Twelve Months Ended December 31,Average Annual
($ in millions, after-tax)202220212020201920182005 - 2017
Net income$2,842 $3,662 $2,697 $2,622 $2,523 $3,074 
Less: Loss from discontinued operations— — — — — (34)
Income from continuing operations2,842 3,662 2,697 2,622 2,523 3,108 
Adjustments:
Net realized investment (gains) losses156 (132)(11)(85)(93)(37)
Impact of changes in tax laws and/or tax rates (1) (2)— (8)— — — 10 
Core income2,998 3,522 2,686 2,537 2,430 3,081 
Less: Preferred dividends— — — — — 
Core income, less preferred dividends$2,998 $3,522 $2,686 $2,537 $2,430 $3,079 
(1) Impact is recognized in the accounting period in which the change is enacted
(2) 2017 reflects impact of Tax Cuts and Jobs Act of 2017 (TCJA)

Reconciliation of Net Income per Share to Core Income per Share on a Diluted Basis
Three Months Ended September 30,Nine Months Ended September 30,
 2023202220232022
Diluted income per share    
Net income$1.74 $1.89 $5.83 $8.34 
Adjustments:
Net realized investment losses, after-tax0.21 0.31 0.32 0.68 
Core income$1.95 $2.20 $6.15 $9.02 
Reconciliation of Segment Income (Loss) to Total Core Income
Three Months Ended September 30,Nine Months Ended September 30,
($ in millions, after-tax)2023202220232022
Business Insurance$468 $471 $1,626 $1,806 
Bond & Specialty Insurance265 242 702 687 
Personal Insurance(193)(111)(648)(79)
Total segment income540 602 1,680 2,414 
Interest Expense and Other(86)(76)(241)(226)
Total core income$454 $526 $1,439 $2,188 
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RECONCILIATION OF SHAREHOLDERS’ EQUITY TO ADJUSTED SHAREHOLDERS’ EQUITY AND CALCULATION OF RETURN ON EQUITY AND CORE RETURN ON EQUITY

Adjusted shareholders’ equity is shareholders’ equity excluding net unrealized investment gains (losses), net of tax, included in shareholders’ equity, net realized investment gains (losses), net of tax, for the period presented, the effect of a change in tax laws and tax rates at enactment (excluding the portion related to net unrealized investment gains (losses)), preferred stock and discontinued operations.

Reconciliation of Shareholders’ Equity to Adjusted Shareholders’ Equity
As of September 30,
($ in millions)20232022
Shareholders’ equity$19,978 $19,906 
Adjustments:
Net unrealized investment losses, net of tax, included in shareholders’ equity6,466 6,317 
Net realized investment losses, net of tax74 165 
Adjusted shareholders’ equity$26,518 $26,388 
As of December 31,Average Annual
($ in millions)202220212020201920182005 - 2017
Shareholders’ equity$21,560 $28,887 $29,201 $25,943 $22,894 $24,794 
Adjustments:
Net unrealized investment (gains) losses, net of tax, included in shareholders’ equity4,898 (2,415)(4,074)(2,246)113 (1,335)
Net realized investment (gains) losses, net of tax156 (132)(11)(85)(93)(37)
Impact of changes in tax laws and/or tax rates (1) (2)— (8)— — — 22 
Preferred stock— — — — — (49)
Loss from discontinued operations— — — — — 34 
Adjusted shareholders’ equity$26,614 $26,332 $25,116 $23,612 $22,914 $23,429 
(1) Impact is recognized in the accounting period in which the change is enacted
(2) 2017 reflects impact of Tax Cuts and Jobs Act of 2017 (TCJA)

Return on equity is the ratio of annualized net income (loss) less preferred dividends to average shareholders’ equity for the periods presented. Core return on equity is the ratio of annualized core income (loss) less preferred dividends to adjusted average shareholders’ equity for the periods presented. In the opinion of the Company’s management, these are important indicators of how well management creates value for its shareholders through its operating activities and its capital management.

Average shareholders’ equity is (a) the sum of total shareholders’ equity excluding preferred stock at the beginning and end of each of the quarters for the period presented divided by (b) the number of quarters in the period presented times two. Adjusted average shareholders’ equity is (a) the sum of total adjusted shareholders’ equity at the beginning and end of each of the quarters for the period presented divided by (b) the number of quarters in the period presented times two.
Calculation of Return on Equity and Core Return on Equity
Three Months Ended September 30,Nine Months Ended September 30,
($ in millions, after-tax)2023202220232022
Annualized net income$1,615 $1,815 $1,820 $2,697 
Average shareholders’ equity20,916 21,390 21,892 24,267 
Return on equity7.7 %8.5 %8.3 %11.1 %
Annualized core income$1,818 $2,104 $1,919 $2,917 
Adjusted average shareholders’ equity26,463 26,481 26,613 26,673 
Core return on equity6.9 %7.9 %7.2 %10.9 %

14


 Twelve Months Ended 
December 31,
Average Annual
($ in millions, after-tax)202220212020201920182005 - 2017
Net income, less preferred dividends$2,842 $3,662 $2,697 $2,622 $2,523 $3,072 
Average shareholders' equity23,384 28,735 26,892 24,922 22,843 24,818 
Return on equity12.2 %12.7 %10.0 %10.5 %11.0 %12.4 %
Core income, less preferred dividends$2,998 $3,522 $2,686 $2,537 $2,430 $3,079 
Adjusted average shareholders’ equity26,588 25,718 23,790 23,335 22,814 23,446 
Core return on equity11.3 %13.7 %11.3 %10.9 %10.7 %13.1 %

RECONCILIATION OF NET INCOME TO UNDERWRITING GAIN EXCLUDING CERTAIN ITEMS

Underwriting gain (loss) is net earned premiums and fee income less claims and claim adjustment expenses and insurance-related expenses. In the opinion of the Company’s management, it is important to measure the profitability of each segment excluding the results of investing activities, which are managed separately from the insurance business. This measure is used to assess each segment’s business performance and as a tool in making business decisions. Underwriting gain, excluding the impact of catastrophes and net favorable (unfavorable) prior year loss reserve development, is the underwriting gain adjusted to exclude claims and claim adjustment expenses, reinstatement premiums and assessments related to catastrophes and loss reserve development related to time periods prior to the current year. In the opinion of the Company’s management, this measure is meaningful to users of the financial statements to understand the Company’s periodic earnings and the variability of earnings caused by the unpredictable nature (i.e., the timing and amount) of catastrophes and loss reserve development. This measure is also referred to as underlying underwriting gain, underlying underwriting margin, underlying underwriting income or underlying underwriting result.

A catastrophe is a severe loss designated a catastrophe by internationally recognized organizations that track and report on insured losses resulting from catastrophic events, such as Property Claim Services (PCS) for events in the United States and Canada. Catastrophes can be caused by various natural events, including, among others, hurricanes, tornadoes and other windstorms, earthquakes, hail, wildfires, severe winter weather, floods, tsunamis, volcanic eruptions and other naturally-occurring events, such as solar flares. Catastrophes can also be man-made, such as terrorist attacks and other intentionally destructive acts including those involving nuclear, biological, chemical and radiological events, cyber events, explosions and destruction of infrastructure. Each catastrophe has unique characteristics and catastrophes are not predictable as to timing or amount. Their effects are included in net and core income and claims and claim adjustment expense reserves upon occurrence. A catastrophe may result in the payment of reinsurance reinstatement premiums and assessments from various pools.

The Company’s threshold for disclosing catastrophes is primarily determined at the reportable segment level. If a threshold for one segment or a combination thereof is exceeded and the other segments have losses from the same event, losses from the event are identified as catastrophe losses in the segment results and for the consolidated results of the Company. Additionally, an aggregate threshold is applied for international business across all reportable segments. The threshold for 2023 ranges from $20 million to $30 million of losses before reinsurance and taxes.

Net favorable (unfavorable) prior year loss reserve development is the increase or decrease in incurred claims and claim adjustment expenses as a result of the re-estimation of claims and claim adjustment expense reserves at successive valuation dates for a given group of claims, which may be related to one or more prior years. In the opinion of the Company’s management, a discussion of loss reserve development is meaningful to users of the financial statements as it allows them to assess the impact between prior and current year development on incurred claims and claim adjustment expenses, net and core income (loss), and changes in claims and claim adjustment expense reserve levels from period to period.

15


Reconciliation of Net Income to Pre-Tax Underlying Underwriting Income (also known as Underlying Underwriting Gain)
Three Months Ended September 30,Nine Months Ended September 30,
($ in millions, after-tax, except as noted)2023202220232022
Net income$404 $454 $1,365 $2,023 
Net realized investment losses50 72 74 165 
Core income454 526 1,439 2,188 
Net investment income(640)(505)(1,791)(1,639)
Other (income) expense, including interest expense79 69 237 202 
Underwriting income (loss)(107)90 (115)751 
Income tax expense (benefit) on underwriting results(29)25 (294)136 
Pre-tax underwriting income (loss)(136)115 (409)887 
Pre-tax impact of net (favorable) unfavorable prior year reserve development154 (20)(11)(464)
Pre-tax impact of catastrophes850 512 2,866 1,418 
Pre-tax underlying underwriting income$868 $607 $2,446 $1,841 
Reconciliation of Net Income to After-Tax Underlying Underwriting Income (also known as Underlying Underwriting Gain)
 Three Months Ended September 30,Nine Months Ended September 30,
($ in millions, after-tax)2023202220232022
Net income$404 $454 $1,365 $2,023 
Net realized investment losses50 72 74 165 
Core income454 526 1,439 2,188 
Net investment income(640)(505)(1,791)(1,639)
Other (income) expense, including interest expense79 69 237 202 
Underwriting income (loss)(107)90 (115)751 
Impact of net (favorable) unfavorable prior year reserve development122 (16)(8)(367)
Impact of catastrophes669 404 2,262 1,118 
Underlying underwriting income$684 $478 $2,139 $1,502 
 Twelve Months Ended December 31,
($ in millions, after-tax)20222021202020192018201720162015201420132012
Net income$2,842 $3,662 $2,697 $2,622 $2,523 $2,056 $3,014 $3,439 $3,692 $3,673 $2,473 
Net realized investment (gains) losses156 (132)(11)(85)(93)(142)(47)(2)(51)(106)(32)
Impact of changes in tax laws and/or tax rates (1) (2)
— (8)— — — 129 — — — — — 
Core income2,998 3,522 2,686 2,537 2,430 2,043 2,967 3,437 3,641 3,567 2,441 
Net investment income(2,170)(2,541)(1,908)(2,097)(2,102)(1,872)(1,846)(1,905)(2,216)(2,186)(2,316)
Other (income) expense, including interest expense277 235 232 214 248 179 78 193 159 61 171 
Underwriting income1,105 1,216 1,010 654 576 350 1,199 1,725 1,584 1,442 296 
Impact of net (favorable) unfavorable prior year reserve development(512)(424)(276)47 (409)(378)(510)(617)(616)(552)(622)
Impact of catastrophes1,480 1,459 1,274 699 1,355 1,267 576 338 462 387 1,214 
Underlying underwriting income$2,073 $2,251 $2,008 $1,400 $1,522 $1,239 $1,265 $1,446 $1,430 $1,277 $888 
(1) Impact is recognized in the accounting period in which the change is enacted
(2) 2017 reflects impact of Tax Cuts and Jobs Act of 2017 (TCJA)

COMBINED RATIO AND ADJUSTMENTS FOR UNDERLYING COMBINED RATIO
 
Combined ratio: For Statutory Accounting Practices (SAP), the combined ratio is the sum of the SAP loss and LAE ratio and the SAP underwriting expense ratio as defined in the statutory financial statements required by insurance regulators. The combined ratio, as used in this earnings release, is the equivalent of, and is calculated in the same manner as, the SAP combined ratio except that the SAP underwriting expense ratio is based on net written premiums and the underwriting expense ratio as used in this earnings release is based on net earned premiums.
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For SAP, the loss and LAE ratio is the ratio of incurred losses and loss adjustment expenses less certain administrative services fee income to net earned premiums as defined in the statutory financial statements required by insurance regulators. The loss and LAE ratio as used in this earnings release is calculated in the same manner as the SAP ratio.

For SAP, the underwriting expense ratio is the ratio of underwriting expenses incurred (including commissions paid), less certain administrative services fee income and billing and policy fees and other, to net written premiums as defined in the statutory financial statements required by insurance regulators. The underwriting expense ratio as used in this earnings release, is the ratio of underwriting expenses (including the amortization of deferred acquisition costs), less certain administrative services fee income, billing and policy fees and other, to net earned premiums.

The combined ratio, loss and LAE ratio, and underwriting expense ratio are used as indicators of the Company’s underwriting discipline, efficiency in acquiring and servicing its business and overall underwriting profitability. A combined ratio under 100% generally indicates an underwriting profit. A combined ratio over 100% generally indicates an underwriting loss.

Underlying combined ratio represents the combined ratio excluding the impact of net prior year reserve development and catastrophes. The underlying combined ratio is an indicator of the Company’s underwriting discipline and underwriting profitability for the current accident year.

Other companies’ method of computing similarly titled measures may not be comparable to the Company’s method of computing these ratios.

Calculation of the Combined Ratio
Three Months Ended September 30,Nine Months Ended September 30,
($ in millions, pre-tax)2023202220232022
Loss and loss adjustment expense ratio
Claims and claim adjustment expenses$7,149 $6,088 $20,335 $16,930 
Less:
Policyholder dividends14 14 36 31 
Allocated fee income42 38 124 112 
Loss ratio numerator$7,093 $6,036 $20,175 $16,787 
Underwriting expense ratio
Amortization of deferred acquisition costs$1,604 $1,406 $4,585 $4,081 
General and administrative expenses (G&A)1,312 1,193 3,887 3,607 
Less:
Non-insurance G&A99 83 286 252 
Allocated fee income70 66 200 195 
Billing and policy fees and other28 27 84 81 
Expense ratio numerator$2,719 $2,423 $7,902 $7,160 
Earned premium$9,718 $8,615 $27,788 $24,946 
Combined ratio (1)
Loss and loss adjustment expense ratio73.0 %70.1 %72.6 %67.3 %
Underwriting expense ratio28.0 %28.1 %28.4 %28.7 %
Combined ratio101.0 %98.2 %101.0 %96.0 %
Impact on combined ratio:
Net (favorable) unfavorable prior year reserve development1.6 %(0.2)%(0.1)%(1.9)%
Catastrophes, net of reinsurance8.8 %5.9 %10.3 %5.7 %
Underlying combined ratio90.6 %92.5 %90.8 %92.2 %
(1)  For purposes of computing ratios, billing and policy fees and other (which are a component of other revenues) are allocated as a reduction of underwriting expenses.  In addition, fee income is allocated as a reduction of losses and loss adjustment expenses and underwriting expenses. These allocations are to conform the calculation of the combined ratio with statutory accounting. Additionally, general and administrative expenses include non-insurance expenses that are excluded from underwriting expenses, and accordingly are excluded in calculating the combined ratio. 
 
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RECONCILIATION OF BOOK VALUE PER SHARE AND SHAREHOLDERS’ EQUITY TO CERTAIN NON-GAAP MEASURES
 
Book value per share is total common shareholders’ equity divided by the number of common shares outstanding. Adjusted book value per share is total common shareholders’ equity excluding net unrealized investment gains and losses, net of tax, included in shareholders’ equity, divided by the number of common shares outstanding. In the opinion of the Company’s management, adjusted book value per share is useful in an analysis of a property casualty company’s book value per share as it removes the effect of changing prices on invested assets (i.e., net unrealized investment gains (losses), net of tax), which do not have an equivalent impact on unpaid claims and claim adjustment expense reserves. Tangible book value per share is adjusted book value per share excluding the after-tax value of goodwill and other intangible assets divided by the number of common shares outstanding. In the opinion of the Company’s management, tangible book value per share is useful in an analysis of a property casualty company’s book value on a nominal basis as it removes certain effects of purchase accounting (i.e., goodwill and other intangible assets), in addition to the effect of changing prices on invested assets.

Reconciliation of Shareholders’ Equity to Tangible Shareholders’ Equity, Excluding Net Unrealized Investment Losses, Net of Tax and Calculation of Book Value Per Share, Adjusted Book Value Per Share and Tangible Book Value Per Share
 As of
($ in millions, except per share amounts)September 30,
2023
December 31,
2022
September 30,
2022
Shareholders’ equity$19,978 $21,560 $19,906 
Less: Net unrealized investment losses, net of tax, included in shareholders’ equity(6,466)(4,898)(6,317)
Shareholders’ equity, excluding net unrealized investment losses, net of tax, included in shareholders’ equity26,444 26,458 26,223 
Less:
Goodwill3,955 3,952 3,922 
Other intangible assets278 287 287 
Impact of deferred tax on other intangible assets(64)(60)(54)
Tangible shareholders’ equity, excluding net unrealized investment losses, net of tax, included in shareholders’ equity$22,275 $22,279 $22,068 
Common shares outstanding228.4 232.1 234.3 
Book value per share$87.47 $92.90 $84.94 
Adjusted book value per share115.78 114.00 111.90 
Tangible book value per share, excluding net unrealized investment losses, net of tax, included in shareholders’ equity97.53 96.00 94.17 

RECONCILIATION OF TOTAL CAPITALIZATION TO TOTAL CAPITALIZATION EXCLUDING NET UNREALIZED INVESTMENT GAINS (LOSSES), NET OF TAX
 
Total capitalization is the sum of total shareholders’ equity and debt. Debt-to-capital ratio excluding net unrealized gains (losses) on investments, net of tax, included in shareholders’ equity, is the ratio of debt to total capitalization excluding the after-tax impact of net unrealized investment gains and losses included in shareholders’ equity. In the opinion of the Company’s management, the debt-to-capital ratio is useful in an analysis of the Company’s financial leverage.
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 As of
($ in millions)September 30,
2023
December 31,
2022
Debt    $8,031 $7,292 
Shareholders’ equity  19,978 21,560 
Total capitalization  
28,009 28,852 
Less: Net unrealized investment losses, net of tax, included in shareholders’ equity(6,466)(4,898)
Total capitalization excluding net unrealized losses on investments, net of tax, included in shareholders’ equity$34,475 $33,750 
Debt-to-capital ratio  28.7 %25.3 %
Debt-to-capital ratio excluding net unrealized investment losses, net of tax, included in shareholders’ equity23.3 %21.6 %
 

RECONCILIATION OF INVESTED ASSETS TO INVESTED ASSETS EXCLUDING NET UNREALIZED INVESTMENT GAINS (LOSSES)

 As of September 30,
($ in millions)20232022
Invested assets$82,956 $78,113 
Less: Net unrealized investment losses, pre-tax(8,206)(8,021)
Invested assets excluding net unrealized investment losses$91,162 $86,134 

  As of December 31,
($ in millions)202220212020201920182017201620152014201320122011
Invested assets$80,454 $87,375 $84,423 $77,884 $72,278 $72,502 $70,488 $70,470 $73,261 $73,160 $73,838 $72,701 
Less: Net unrealized investment gains (losses), pre-tax(6,220)3,060 5,175 2,853 (137)1,414 1,112 1,974 3,008 2,030 4,761 4,399 
Invested assets excluding net unrealized investment gains (losses)$86,674 $84,315 $79,248 $75,031 $72,415 $71,088 $69,376 $68,496 $70,253 $71,130 $69,077 $68,302 

OTHER DEFINITIONS

Gross written premiums reflect the direct and assumed contractually determined amounts charged to policyholders for the effective period of the contract based on the terms and conditions of the insurance contract. Net written premiums reflect gross written premiums less premiums ceded to reinsurers.

For Business Insurance and Bond & Specialty Insurance, retention is the amount of premium available for renewal that was retained, excluding rate and exposure changes. For Personal Insurance, retention is the ratio of the expected number of renewal policies that will be retained throughout the annual policy period to the number of available renewal base policies. For all of the segments, renewal rate change represents the estimated change in average premium on policies that renew, excluding exposure changes. Exposure is the measure of risk used in the pricing of an insurance product. The change in exposure is the amount of change in premium on policies that renew attributable to the change in portfolio risk. Renewal premium change represents the estimated change in average premium on policies that renew, including rate and exposure changes. New business is the amount of written premium related to new policyholders and additional products sold to existing policyholders. These are operating statistics, which are in part dependent on the use of estimates and are therefore subject to change. For Business Insurance, retention, renewal premium change and new business exclude National Accounts. For Bond & Specialty Insurance, retention, renewal premium change and new business exclude surety and other products that are generally sold on a non-recurring, project specific basis. For each of the segments, production statistics referred to herein are domestic only unless otherwise indicated.

Statutory capital and surplus represents the excess of an insurance company’s admitted assets over its liabilities, including loss reserves, as determined in accordance with statutory accounting practices.

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Holding company liquidity is the total funds available at the holding company level to fund general corporate purposes, primarily the payment of shareholder dividends and debt service. These funds consist of total cash, short-term invested assets and other readily marketable securities held by the holding company.

For a glossary of other financial terms used in this press release, we refer you to the Company’s most recent annual report on Form 10-K filed with the SEC on February 16, 2023, and subsequent periodic filings with the SEC.
 
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Contacts
Media:
Institutional Investors:
Patrick LinehanAbbe Goldstein
917.778.6267917.778.6825


20
The Travelers Companies, Inc.
Financial Supplement - Third Quarter 2023
Exhibit 99.2 image2.gif
Page Number
Consolidated Results
Financial Highlights1
Reconciliation to Net Income (Loss) and Earnings Per Share2
Statement of Income (Loss)3
Net Income (Loss) by Major Component and Combined Ratio4
Core Income5
Selected Statistics - Property and Casualty Operations6
Written and Earned Premiums - Property and Casualty Operations7
Business Insurance
Segment Income 8
Segment Income by Major Component and Combined Ratio9
Selected Statistics10
Net Written Premiums11
Bond & Specialty Insurance
Segment Income12
Segment Income by Major Component and Combined Ratio13
Selected Statistics14
Net Written Premiums15
Personal Insurance
Segment Income (Loss)16
Segment Income (Loss) by Major Component and Combined Ratio17
Selected Statistics18
Net Written Premiums19
Selected Statistics - Automobile20
Selected Statistics - Homeowners and Other21
Supplemental Detail
Interest Expense and Other22
Consolidated Balance Sheet23
Investment Portfolio24
Investment Portfolio - Fixed Maturities Data25
Investment Income26
Net Realized Investment Gains (Losses) and Net Unrealized Investment Gains (Losses) included in Shareholders’ Equity27
Reinsurance Recoverables28
Net Reserves for Losses and Loss Adjustment Expense29
Asbestos Reserves30
Capitalization31
Statutory Capital and Surplus to GAAP Shareholders’ Equity Reconciliation32
Statement of Cash Flows33
Statement of Cash Flows (continued)34